What to do if the printer writes “cartridge error. If the HP printer does not recognize the original cartridge. Problems with the chip or diaper counter

Or sometimes the printer does not see the cartridges or the driver displays the message “insert original cartridges.” This is not a statement that there are non-original cartridges there, but a statement that most likely there is no contact with the cartridges. In fact, defective chips are now extremely rare.

First, you should make sure that the problem is not in the printer itself. Sometimes the contact is lost between the CSIC terminal block and the CSIC board or in the connector of the ribbon cable going to the CSIC board. In this case, the printer will not see any cartridges at all. To exclude this option, you need to insert into PZK printer or CISS with known working chips or original cartridges. Even if they are out, the printer will still report that there is a cartridge, but it is empty. And if the printer sees at least some other chips, then you need to look for a problem elsewhere. If the printer does not see any chips, then you should deal with the printer itself. How to remove the fee is described in our article.

So, if the problem is not in the printer, then a number of options are possible:

1. Visually look at the contacts of the chip and the chip itself to see if it is displaced. Make sure there is no plastic residue on the chip. If there is one, carefully remove it with tweezers or cut it off with a blade or a stationery knife. When refueling, many people manage to get their contacts dirty. CISS chip, or simply grab it with your hands, as a result of which the chip loses its electrical conductivity. The solution is to wipe the chips with alcohol or an eraser before installation. It also wouldn’t hurt to wipe the CSIC contacts with alcohol (they are located inside the carriage, the chip is pressed against them).

2. After installation, you must make sure that the cartridges are installed correctly. Installation of CISS/PZK cartridges occurs with force until it clicks. Many customers are afraid of breaking the printer and do not fully install the cartridges. There is no contact - the printer does not see the CISS. It is very easy to understand whether the cartridge was installed correctly or not by the traces of contacts on the chip. The force is applied to pierce the PG film on the intake with the fittings, and since there are 4 or 6 of them depending on the printer model, the force has to be applied much more than when installing one original cartridge. Some users prudently cut off this film, but then begin to complain that the cuffs fall out, although it is enough to pierce it with a knife (I cut the film crosswise with a stationery knife). Reinstalling the cartridge unit is much easier

3. Sometimes to start the system/slam-shut valve it is necessary to reset the cartridges. To reset, you will need to press the cartridge replacement button on the printer, PRESS the manual zeroing BUTTON on the CISS/PZK for 10 seconds, and press the “drop” button. Sometimes this procedure needs to be done several times after turning the printer off and on.

4. If the CISS or SCP works together with the original chip, the original chip should be consumed by no more than 1/3. If the original chip is used up to zero, then it needs to be reset with a programmer or take another original chip.

After pulling it out and reinserting it, the red drop lights up and the printer shows replace all cartridges.

Install the original cartridges, after the printer detects them and is ready to print, return the carriage to the replacement position, then, without turning off the printer with the button, unplug the printer from the socket, and replace the original cartridges with CISS cartridges. Turn on the printer, the cartridges should be recognized.

Canon printer does not recognize the cartridge after refilling: what to do?
Today we will tell you a few typical reasons such a problem and we will also tell you about ways and methods

The printer does not see new cartridge

The contacts on the printer and cartridge were not installed correctly. Try reinstalling the cartridge again as described in its instructions. Is the problem still there? Most likely, the contacts on the print head or on the printer are loose. Try cleaning them with alcohol and cotton swabs. It is also recommended to keep the contact strips of the chips clean.
Canon printer does not recognize cartridge

Many printer manufacturers do not recommend refilling yourself with cartridges whose ink you bought yourself. It is encouraged to buy new cartridges immediately after the old ones have run out. Modern cartridges have chips designed to regulate ink levels. As soon as the ink runs out, the cartridge is automatically blocked. The blocking cannot be removed immediately after filling with new paint. The process is not done automatically. Each cartridge model has its own methods to remove blockages.

Why does a Canon printer show that it is empty after refilling a cartridge?

The question very often arises: why does the Canon printer not see the cartridge? Failure to detect paint does not mean that it has run out. The printer warns you when it is finished, reset the ink level, or it happens that the Canon printer does not see the cartridge after refilling.
Cleaning consists of two stages:
software reset of waste ink levels from a computer via a USB cable. If the Canon printer does not recognize the cartridge, you need to clean it. Peculiarity step by step instructions paint reset depends on the specific model;
physical cleaning or replacement of felt.

To reset ink certain type printers that do not use chip cartridges, do the following combination:


turn on the printer with the “sheet feed” and “change/clean cartridge” buttons pressed simultaneously;
the printer will signal with three lights, press the “change/clean cartridge” button;
hold it in this position for two to ten seconds (depending on the printer model);
it will signal again with all the lights and reset the diaper counter.

What to do if the Canon printer does not see the cartridge after refilling

The absorber (diaper) is a sponge part made of highly hydroscopic material located at the bottom of the printer. It is designed to absorb waste ink during printing and clean the print head.
Canon printer does not see black cartridge
Removing diapers from the printer is a labor-intensive task. It requires practically full analysis apparatus. Don't try this without any experience in this type of work.
Cartridge alignment ensures optimal quality print:
remove the cartridge from the printer;
Cover the upper left contact with electrical tape and insert the cartridge into the printer;
clean and adjust;
remove the cartridge again. Cover the right contact with electrical tape;
insert the cartridge into the printer with two contacts sealed and make adjustments;
remove it from the printer, remove the electrical tape from both contacts and check the cleanliness of the contacts;
insert the cartridge into the printer.

If the work done is done accurately, the printer will see it and start working with it normally.
The Canon printer does not recognize the cartridge and displays an error. The problem is most likely either in the chip and its contact with the printer, or in the failure of the additional light sensor (for inkjet printers). Pixma printers). The options here are:
Problems with the chip itself.


Cartridge design defect. Relevant only for non-original consumables from third-party manufacturers.
Problems with the printer contacts that read the chip data.
The ink or toner is low. Check your ink levels before you look deeper into the problem.
In cases where the cartridge is guaranteed to be new and original, you should refer to the instructions or consult with official service technical support Canon. We will only point out common mistakes:
The cartridge was installed incorrectly. As a rule, original cartridges are inserted easily and until they click.

The cartridge compartment cover was not closed completely. But you should not make excessive efforts to avoid breakdowns.
They forgot to remove the protective yellow film from the inkwell.
If you did not purchase the cartridge from official dealers, it is quite possible that this is a fake. An analogue sold as an original third party manufacturer, or a “remanufactured” cartridge (i.e. a used original, refilled by a third-party company). In both cases, the problem is most likely in the chip.
The printer does not recognize the safety switch. Causes:
1. The cartridge is not fully inserted.
2. Cartridges were not replaced correctly.
3. The chips are dirty.
4. The chip is installed unevenly.
5. An empty shut-off valve is installed.
6. Ink level monitoring is disabled.
7. The LED signal is not read.
8. Chip malfunction.

Since the price of a new cartridge remains high and is almost equal to the cost of the printer itself, many users, in order to save money, resort to self-refueling ink containers. But, despite the fact that the cartridge is full, in some cases the printer refuses to print.

Main causes of the problem

Before troubleshooting the cartridge, you must check the cordUSB. Oddly enough, sometimes this cable is the cause of problems. If you don't have a spare cord, try moving all the connectors or connecting the cable to a different one USB port PC. If these actions do not improve the situation, then you need to look for other reasons why the printer does not print.

Ink has dried out in the nozzles

U inkjet printers There is one big drawback: after a short period of time, the ink in the print head nozzles dries out. To prevent this from happening, you need to print something all the time, or turn on the printer once every few days (from 3 to 7) so that it “blows out” the nozzles.

Air got in when refueling

There is air in the ink cartridge great harm will not cause. Unless the paint begins to leak out of it, since there will be no necessary vacuum inside the container to keep the ink from leaking.

It's another matter when the ink runs out and air gets into the print head nozzles. In this case it is possible drying of paint in the capillaries of the head. Air can also get in and dry out the head if it is parked incorrectly after the printer has finished running. It is important to check that the carriage always reaches the parking space. Only in this case will the nozzles be protected from drying out.

Air can also damage the print head, especially in Epson printers, since it is non-removable. The problem is that when changing ink tanks, if done leisurely, or when CISS installation, when the head is outside the parking unit, the nozzles have time to dry out.

Ink is not selected correctly

Some users think that ink is the same for all printer models. But in fact, even for devices of the same trademark ink may vary. The cartridge may not print due to incompatible ink being filled into it, which entails a complete flushing of the print head.

You should also pay attention to ink expiration date.

The cartridge is not installed correctly

Sometimes a situation arises when the printer does not see the cartridge. This is explained by the fact that there are electrical contacts, which, when installed, must perfectly match the contacts located inside the carriage. If for some reason there is a contact failure (dust, dried paint), the device will not work normally. It is also necessary to peel off protective film from contacts, if the inkwell is new.

Some devices, especially MFPs, will not start working until cover open. The cause of equipment failure lies in a special lid sensor. Therefore, if you have installed a CISS, and the cable from it prevents the lid from closing tightly, then this sensor must be blocked, for example, with a piece of foam plastic (for different models printers, the locking methods may differ).

Problems with the chip or diaper counter

IN inkjet printers Two types of cartridges are used: disposable and refillable. In disposable ones, the manufacturer installs a special chip that blocks the operation of the device after the ink in the container runs out. Even if you pour paint into the reservoir, the chip will still signal that the container is empty. The printer also refuses to print if the diaper counter indicates that it is full.

A diaper is a place in the device filled with foam rubber, where excess ink from the print head is drained.

Troubleshooting Brother printers (MFPs)

To resolve problems with a dried out print head, diaper, chip, etc. does not exist universal method, since the design of the devices is different. Different printer models have their own troubleshooting methods. Brother MFPs most often refuse to print after refilling the cartridge due to dried out nozzles or overfilling of the diaper.

Brother machines use both water-based and pigment ink cartridges. Usually pigment ink has a “black” cartridge - they become the culprits for clogging the print head if the device has not been used for 3-4 weeks.

Brother MFP, unlike other models different manufacturers, have such a design that the ink tanks are located to the side and connected to the print head through silicone tubes (loops), like the loops in a CISS.

The paint, as usual, dries not in the cable or cartridge, but in print head nozzles (PG). Therefore, you first need to get to the head. In standby mode, this unit is parked in a locked state. If you open the lid, you can see the assembly, but you can’t move it.

To release the head from the lock, do the following:

• turn on the device and wait for it to fully configure itself;
• run a nozzle check with the scanner unit closed;
• As soon as you hear the movement of the printing mechanism, you should pull out power cord from the outlet to stop the carriage from moving.

Now you can manually move the carriage in any direction. To restore the nozzles, it is necessary that the flushing liquid gets onto them in some way. The simplest method is to use for these purposes parking space:

• you need to take a napkin and fold it 3-4 times;
• place the napkin over the entire surface of the mouth guard;
• heat up flushing fluid up to 40 degrees and thoroughly saturate the napkin on the mouth guard with it;
• Using maximum care, move the carriage with the print head to the parking space, so that the napkin does not move and the nozzles are in close contact with the wash;
• leave the carriage in this position for 5 to 10 hours (it is better to do the procedure in the evening and leave the “soaking” until the morning);
• if the “soaking” did not give the expected result, then it can be repeated by replacing the napkin with a new one.

This method is quite effective if the case is not advanced. Otherwise, you will need to contact a service center.

Diaper reset

Brother printers do not have sensors that monitor the overfilling of the diaper with waste ink, and therefore the adsorber is monitored at program level. The calculation is made based on the number of prints that came out of the machine, as well as on the number of head cleanings (forced and regular). After some time of operation of the unit, the program counter determines that it is time for the diaper to be overfilled and blocks the printer, while the message “Cleaning” or “Error 46” is displayed on the device display. To reset the counter, no additional software is required. The device has reset function via service menu

1. . To get into it, do the following. Pull out network cable
2. device from the socket.
3. While pressing and holding the “MENU” key, connect the power cable to the electrical outlet.
4. Wait for the “Maintenance” message to appear on the screen for a couple of seconds. At this moment, you need to have time to remove your finger from the “MENU” key. If that doesn't work, unplug the outlet and do it all over again.
5. By clicking on “+”, wait until the number 8 appears, then click “OK”.

• Using the “+” key, select number 2, and then “OK”. After these steps, you should see the message “MACHINE ERROR” or “MACHINE ERROR 00”. If such a message does not appear, but some other message is displayed, then you will not be able to reset the diaper counter.
• follow the steps above up to point 3 (inclusive);
• then use the “+” button to select the number 0 and then press the “OK” button, the image “00:00 XX:XX” will appear, where XX:XX is the time;

Now you need to press the “BLACK AND WHITE” key (it, as well as the “COLOR” key, can be found near the “START” button) until the inscription “PURGE: xxxxxx” appears (instead of xxxxxxx there can be any numbers). At the next stage, for the inscription “PURGE” you must enter “2783”:

• special code
• Use the “+” key to find the number 2 on the display and press “OK”;
• further, “+” → “7” → “OK”;
• “+” → “8” → “OK”;
• after this you should see the message “PURGE:00000”;
• by pressing the “BLACK AND WHITE” key, select “FLUSH: xxxxxx”;
• repeat all the actions that were done after selecting the “PURGE” inscription;
• after selecting number 3 and clicking “OK”, you will see the message “FLUSH:00000”, then turn off the printer, unplug it and turn it on again.

After the counter is reset, the printer will continue to operate. It is also recommended to remove the diaper itself, rinse it and dry it, but this will require disassembling the device. Understanding how to do this will require a separate article.

Solution for Canon printers

Manufacturer of equipment for Canon printing uses 2 types of print heads in its devices: fixed and removable, located directly on the cartridge.

Cleaning Fixed Printheads

Before you start washing this part, you will need to prepare a small container in which the washing process will take place. This could be a saucer, a plastic box with small sides, a photo bath, etc. You will also need: gauze or bandage, a pair of syringes (10 ml), plastic and rubber tubes, which are found in medical droppers. Rubber bands will be needed if a strong blockage is found that cannot be removed by soaking.

For flushing, it is recommended to use flushing liquid, sold at ink stores. But, since the price of liquids is quite high, you can use household chemicals, namely “ Mister Muscle” (MM) for washing glasses, containing ammonia.

Please note that the color of the chemical is either green or blue. Other colors of liquid are not suitable for flushing.

Next, you need to remove the print head itself. Since there are a great variety of devices of this type, each case has its own nuances. A video of the process of removing the head for any printer can be found on the Internet.

So, when everything is prepared, do the following.

If a drop of liquid is not absorbed into the grate, leave it to soak for a while. From time to time, remove it with a napkin and reapply. When the napkin stops staining, but the liquid still does not pass through, you will have to use the following washing method, which is used for severe blockages.

If soaking overnight does not produce results and the liquid in the tube does not drop, you can proceed to next method. But please note that you will be using it at one's own risk, since you can completely damage the PG, or more precisely, the nozzles. This is done as follows.

Important! If you cannot pull the liquid through the nozzles at all, then you should not try to push the liquid into reverse direction(through nozzles). This will cause the capillaries to rupture and the head can be discarded.

It is possible to push the MM through the nozzles only in a situation where at least a little liquid passes through the nozzles during suction. But even in such a situation, it is necessary to have experience in order to feel the permissible force that is applied to the syringe piston. The degree of sensitivity of the capillaries to pressure in different heads may differ, and to reduce the chances of damaging them, it is recommended to use larger volume syringes (10-20 ml), in which air will serve as a shock absorber.

If applied method of drawing liquid in two directions, then the following nuances should be taken into account:

• if you use a 10 ml syringe, then the air gap between the piston and the liquid should be about three divisions;
• at first, lowering the syringe plunger is allowed only by 3 divisions, no more;
• as the liquid decreases, you can add one division at a time;
• the pressure on the piston should be smooth, without jerking.

You should know that complete cleaning of the steam generator with an average degree of blockage takes from one to three days. If the blockage is severe, the procedure may take up to a week. You need to be patient, because the desire to do everything quickly can completely “kill” the head.

There is another, extreme method of washing nozzles, which is called “ shower”.

1. Draw MM into the syringe, but without an air gap.
2. Connect it to the pipe using a tube (from the system) about 20 cm long. This is done so that the pressure is compensated by the length of the tube. In extreme cases, when you exceed the pressure, it will jump off the pipe, splashing liquid all around.
3. Lift the PG above the saucer and start without special effort press on the piston.

The result can be assessed by the way the liquid flows out of the nozzles. If they are not yet completely rinsed, then the stream looks like in the figure below. By the way, this type of jet can be observed when the nozzles are destroyed, which can also be determined visually.

The following picture shows that the liquid comes out in smooth, thin streams, reminiscent of a shower. This means that the nozzles are well washed.

Before installing it in the printer, the head must be “dried” so that it is not dry. To do this, place a few drops of washing liquid into the ink channel grids.

Don't forget to run a hardware print head cleaning to fill it with ink.

Cleaning the print head on the cartridge

This recovery method is suitable for both cartridges Canon printers, and for ink tanks of HP devices that have a built-in head, and schematically look like in the following figure.

First, you need to determine whether the cartridge is really dry if the printer does not print. To do this, take toilet paper and press it against the bottom of the ink tank, where the nozzles are located. If the ink imprint on the paper is clear, then the head has not dried out. If there is no print or it is weak, then the nozzles need to be soaked. The simplest and quick way Soaking involves applying a few drops of MM to the nozzles. To do this, turn the part upside down with the nozzles, as shown in the figure.

After 10 minutes, remove the liquid from the nozzle with a napkin and check whether the paint passes through to the paper. If this method does not help, then you can let the part soak for more long time(2-3 hours) in a container with MM.

For better penetration of liquid to the nozzles, you can place, for example, a piece of a toothpick under the inkwell so that the nozzles do not touch the bottom of the container, but are immersed in the solution.

After soaking, it is necessary to wipe the part dry with a napkin, especially contact group, insert it into the printer and start deep cleaning. Then run the nozzle check test. If you are not satisfied with the result, you can try blow the nozzles through the air intake hole in the cartridge.

To do this, do the following:

• cut the medical needle to half and put it on the syringe;
• in order to ensure a tight fit of the syringe to the body of the inkwell, any soft rubber band should be placed on the needle;

• insert a syringe with air into the hole of the cartridge and press it tightly so that the elastic band ensures a tight fit;

• begin to gently push air into the inkwell, after placing a piece of toilet paper or napkin under it;
• as a result, ink should flow from the nozzles;

“Color” cartridges that have 3 holes on top are also purged in this way.

Resetting Ink Control

Canon ink tanks have a chip installed that counts the amount of ink remaining in them. When, in the “opinion” of the chip, the paint runs out, an error message appears or empty cartridge. Therefore it is necessary turn off the counter.

If Canon PG510 / 440 / 426 ink tanks are installed, then press “OK” in all messages that appear on the device’s display. Press “OK” until a message appears asking you to press the button to enable paper feed. Hold it down for a few seconds and the paint counter will be reset. For other cartridges, the reset occurs after pressing the button with the image of a triangle in a circle for 5-10 seconds. or in the printer settings on your PC.

We revive Epson printers

Ink accounting in Epson printers is carried out by their own software(firmware). Therefore, no matter how much ink you add, the program will consider that the container is empty and block printing.

To return the device to operation, it is customary to use PrintHelp program, which is in free access on the Internet and is free. In addition, it can be used for most Epson printing equipment.

Using this program, you can not only reset the ink to zero, but also monitor its quantity. The program is also able to detect the overflow of a diaper and, if necessary, reset it.

Print head restoration

To flush the print head in Epson printers, you will need a special cleaning fluid or “Mr. Muscle” for glass. In most cases, There is no need to remove the carriage from the PG, and washing is carried out as follows.

1. Turn on the device when open lid, and at the moment when the carriage is in the middle, unplug the cord from the outlet.
2. Remove the ink tanks from the carriage. If you have a CISS installed, then read the instructions for it, which tells you what to do to remove the cartridges.
3. Manually move the carriage slightly to the right, place a clean napkin on the bottom of the machine, and move the head so that it is above the napkin.
4. Cut a tube 5-10 cm long from a medical dropper.
5. Place the tube on the syringe and draw MM into it.
6. Insert the tube into the hole through which ink flows from the ink tank to the head (the hole leading to the clogged nozzles).
7. Pour a couple of cubes of liquid into it and wait until it seeps onto the napkin. It is also recommended that the remaining nozzles do not dry out while you are washing one area, and pour liquid into other holes.
8. Do this procedure several times, changing the napkin.

Upon completion of washing, do the following: remove the napkin, remove possible drops of liquid from the device, insert the ink tanks into the carriage and, turning on the device, start enhanced cleaning of the PG.

In a situation where this method of restoring the head did not help, you will have to remove it from the printer and use the restoration methods that were previously described for the removed head of a Canon device.

Restoring HP printers

To clean the print head in HP printers, located on a cartridge or free-standing, the method that was described for Canon printers is suitable.

Resetting the ink counter

It's no secret that HP 121, 27, 28, 56, 57, 21 and 22 ink tanks are refillable. In this case, you need to be careful and not allow the ink to be completely depleted by refilling it on time. When the chip detects that the ink is running out (but there is still paint), a message appears: Exclamation point opposite the problematic inkwell. In this case, you need to click on “Continue”, thereby disabling paint level monitoring. Flaw this method is that you will not be able to see the ink level.

If you do not add ink after this and continue to print, then after it is used up, a sensor that determines the actual amount of ink will work and block the operation of the printer and the chip itself. And a cross will already appear opposite the cartridge. If this happens, you will have to replace the chip or ink tank. Although there are several ways reset the chip to display the paint level.

Place the inkwell on the table with the contacts facing up and do the following.

The meaning of these manipulations is this: four different cartridges are replaced, after which information about the identifier of the refilled ink tank is erased from the device’s memory, and it, inserted fifth, is considered as new. After this, the printer will assume that there is paint and display its level in the containers.

The second method is suitable if the first one was ineffective:

• seal the first contact, insert the inkwell into the machine, and print the test as in the first method;
• Without removing the sticker from the first contact, you need to glue three contacts with a rhinestone, as shown in the figure;

• insert the part into the machine and print the test;
• remove all stickers and return the ink tank to its place, remembering to clean the contacts with alcohol.

This problem is common on HP printers. If you use utilities from the manufacturer, then if a problem occurs, an error message ““ will appear in the lower right corner of the screen. The same problem can be diagnosed by using the codes that the printer produces when problems occur. A code will be indicated on the device screen. Find it in reference material, and a description of the corresponding technical problem.

What causes the error to appear?

Most often, the cartridge is damaged or completely fails. In this case, as you understand, printing is impossible. It is not uncommon for a problem to occur after refilling a cartridge with fresh ink. What to do in this case will be described below. If you use HP printers, then you probably know that devices from this company flatly refuse to work with “non-native” consumables. When you try to mount one, you will receive a message: “You are using unlicensed Consumables" Many craftsmen solve this problem by manipulating the chip located on the cartridge. They try to place a material, such as paper, between the chip and the reader. Some even try to disable the chip completely. Such attempts often lead to its failure. Hence the error “The cartridge is damaged or missing.”

Fixing the error

As a first recommendation, I advise you to clean the block head, and active elements printer. It is advisable to use a special solution. Alcohol and other “homemade” cleaners can cause chips to burn (if we're talking about about the read head and chip). If this does not help, you can try the following method of printing an alignment page. The example will be shown on an HP Photosmart C 4283 printer.

1. Make sure the device is turned off but the power cord is connected
2. Press and hold the " Cancel"(X icon) and press the power button at the same time.
3. If everything is correct, the printer should ask you for a code.
4. As an answer, you should press the buttons in the following color sequence: Blue, Green, Gray.
5. You will be taken to the next window - here you need to click Blue button.
6. If all the previous steps were done correctly, you should see Information Menu.
7. By pressing first Green buttons, then Gray, you will call the operation checksum for relock data.
8. Call the number by pressing Green buttons. If it appears on the display, confirm the operation by pressing the button Cancel(X). After it disappears from the display, press again Cancel- twice.
9. A message will appear on the screen to print the adjustment page, confirm the operation and wait until it is completed.

As a rule, most problems with the cartridge, in particular the “cartridge is damaged or missing” error, disappear.

Possible reasons: - discrepancy between the actual and electronic ink levels - the cartridges are not installed “until a click” - the problem is in the chip - the installed chip does not correspond to the recommended one - the cartridge is poorly inserted into the printer carriage or the chip on the cartridges is displaced, damaged or dirty - the battery from the CISS has low charge.

Solutions:- repeat the zeroing process - make sure the cartridges are installed correctly (until they click) - make sure the chip markings match the printer's factory label (check the compatibility table) - remove the cartridges from the carriage and correct, clean or replace the chip. After this, reinstall the cartridges until they click - replace the battery on the cartridges (if any) and repeat the steps to reset the cartridges.

Unable to recognize ink cartridges

This error can occur for many reasons. It is easy to diagnose, since the print device driver will report this. If the device has an LCD display, then this message appear on it too. Therefore, when asked what to do if the printer does not recognize the cartridge, you can give quite clear advice after determining the reasons for the occurrence of such an error.

The message may appear if the ink levels in the tanks do not match the levels specified in the driver. This can be corrected by resetting the paint level. There are two ways to do this - by using special program or mechanically. It is better, to be sure, to combine them. This is done mechanically by removing the cartridges from the printer, zeroing the chip using a metal object and installing them back. The reset program will immediately detect all available printers and reset the level value to zero. But for it to work adequately, an Internet connection is required.

Why the cartridge cannot be recognized after refilling may be because the cartridges were not installed until they clicked. The solution here is extremely simple - install them correctly until you hear a click indicating that the cartridges are completely locked.

The printer cannot recognize a specific color cartridge if the wrong chip is installed on it. This is more difficult to deal with than previous problem. For various printers different chips may be used, so it is necessary to use only those designed for specific model. Using the Savings Solution Compatibility Chart, you can determine if the chip is compatible with your model. If not, then you should replace them with those necessary for adequate printing. You need to check compliance with the printer using its factory sticker. This provides the most accurate information about what chips and cartridges your device uses.

If it is impossible to recognize cartridges on Epson, Canon and printers from other manufacturers after the first simple diagnostics, then you need to carefully check the chips on the cartridges for damage, contamination or displacement. In this situation, everything can be easily corrected by using the following sequence action - remove the cartridges from the carriage, install them in place, clean them from dirt with an eraser or replace them, and install the cartridge back until it clicks.

The printer writes that it is impossible to recognize ink cartridges even in a situation where the battery in the CISS has a low charge. This can be easily fixed by simply replacing it. It is located above the cartridge block inside the printing device. Usually it is a “tablet” and is clearly visible. After this, the cause will be eliminated and printing can continue.

If your printer has stopped recognizing cartridges, you can follow these recommendations one by one. It is highly likely that this will help solve the problem.