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Like after refilling a cartridge. Why does it show after refilling the cartridge that it is empty? after refueling: step-by-step elimination of the main causes of the malfunction

IN last years In many Canon printers separate ink tanks are used. Or rather, all printers except cheap or very old printers..

What can we do if we see that after refilling the cartridge, the Canon printer does not print? Few people have probably thought about it, but any of the ink tanks contains only a specific color of dye, and the common print head is inserted on a carriage.
The most common case of why a Canon printer does not print or prints poorly after refilling the cartridge may be that each ink tank has a specific, unique chip that is used as a counter for the number of pages that have been printed by us. Such ink tanks are usually marked CLI-521, CLI-8, PGI-520Bk, PGI-5Bk. In fact similar technology most economical. Thanks to this, you can control each color separately and regardless of their volume, quantity, ink that is still left in each of the inkwells, and then, when one runs out, you can replace each of them separately.
In addition, with the new single print head, you can also control the size of the droplet that is applied to the paper - from 2 to 1 picolitre! This also has a positive effect on print quality and color mixing.

In addition, the new single print head allows you to control the size of the droplet applied to the paper - from 2 to 1 picolitre! This also has a positive effect on print quality and color mixing.
However, due to the fact that the ink tanks are chipped, when the ink runs out, the device will stall, and very often after replacing the cartridge, the Canon printer does not print until the ink tank is replaced. Many users refill ink tanks, but after refilling such a cartridge is still not recognized by the printer as full, and the problem still appears when a Canon printer prints poorly after refilling the cartridge.
Depending on the model of the device, the cartridge chips (and the “pampers of the devices, where the ink is drained when cleaning the print head) can be reset or reset using the programmer. If, after refilling the cartridge, the printer does not print Canon mp250, you can also disable counter tracking in the device menu or device driver settings.

Canon printer does not work after refilling cartridge

You should not confuse the ink counter in the cartridge and the waste ink counter - the so-called “diaper” counter, and what to do if after refilling the cartridge the printer does not print Canon mg3540. They reset differently.
Canon mp280 printer does not print after refilling the cartridge
The ideal case for resetting cartridge chips is when you have a programmer that is sold in online stores. If you do not have it, then the refilled cartridge installed in the printer will be detected as empty. In this case, you can try disabling monitoring of ink levels in cartridges.
Canon mg3640 printer does not print after refilling the cartridge
Information about the ink level in chips installed in printer cartridges Canon Pixma with separate ink tanks such as iP4200, iP5200, etc., it cannot be reset or reset.

In order to understand how to start a Canon printer after refilling a cartridge, the operation of the printer was not blocked when it reached zero values level of ink in cartridges, according to the chip, you need to disable the printer's monitoring system for monitoring the level of ink in cartridges.

Canon MG 2440 printer does not print after refilling

After the printer reports that some cartridge is out of ink, you must press the paper feed button. This is the middle button with a triangle and a flashing indicator. Keep it pressed for 10 seconds. After this, the printer will turn off the ink level monitoring system for this ink tank. Now the printer will not block work. If you occasionally receive messages indicating that the cartridges are low on ink, simply ignore them.
Resetting the ink counter using IPTool and MPTool utilities
IPTool 1.1.5 - resetting ink counters in Canon iPxxx printers.
The program is designed for service work with Canon iP-series printers in Normal mode. Program features:
Extended information about the printer, ink levels in cartridges and waste ink containers.
Printing test samples to check PG nozzles.
Cleaning and deep cleaning PG of the printer, cleaning the tray and cleaning the rollers.
Changing the drying delay value.
Changing the printer model.
Read and reset printer EEPROM.




After turning on the printer and installing the extruded cartridges, select the required brand CHANGE Model. If you're in charge Canon cartridge but it doesn’t print, press RESET Black (reset black ink tank), RESET Color (reset color ink tank) one by one.

The percentage of remaining ink Ink Level will change its value to 100. Among other things, in the future the problem of overflowing the sump or exceeding the level of waste ink will arise.

By means the specified program similar problem is solved according to a similar scenario.

If desired, you can use the service functions to clean the head of MPTool 0.9.6.

The program is designed for service work with Canon MP-series printers in Factory mode. Program features:
Extended information about the ink level in cartridges and waste ink containers (the readings are correct for the 40th series of cartridges, for the 30th and 50th they will be overestimated and underestimated, respectively).
Read, write and reset printer EEPROM.
Resetting the ink level counters for black and color cartridges.
Resetting the fullness counters of the main and additional waste ink containers.

If your HP printer does not recognize the cartridge, there is most likely a problem reading the chip. There may be several reasons for this:

  • Something is wrong with the chip. Out of order, incompatible with the printer firmware, ink counter is out of order.
  • Cartridge design defect. This is possible if you use non-original consumables.
  • Problems with the contacts with which the printer recognizes the chip.

The cartridge may simply be out of ink. You should make sure of this first.

If the HP printer does not see the original cartridge

Check your ink levels first!

In cases where the cartridge is guaranteed to be new and original, you should refer to the instructions or consult with official service technical support Hewlett-Packard. We will only point out common mistakes:

  • The cartridge was installed incorrectly. As a rule, original cartridges are inserted easily and until they click.
  • The lid of the cartridge compartment was not closed completely. But you should not make excessive efforts to avoid breakdowns.
  • They forgot to remove the protective yellow film from the cartridge.

If you did not purchase the cartridge from official dealers, it is quite possible that this is a fake. An analogue from a third-party manufacturer sold under the guise of an original, or a “refurbished” cartridge (i.e., a used original refilled by a third-party company). In both cases, the problem is most likely in the chip.

If the HP printer does not see the SCP and CISS

Make sure that you have filled the PZK/CISS according to the instructions.

Common reasons why the printer does not recognize the safety valve/ciss valve:

  1. The chip contacts are dirty. A common problem. You can read more in detail, for example, in.
  2. Broken contacts for reading cartridge chips. For example, in printers based on HP 950, 951, 933, 932, 711, 970, 971, 980, 952, 842, 953, 957, contacts are often damaged. What you can read more about in .
  3. Chip incompatibility with new firmware(firmware). So . Check the firmware version of your device before installing alternative consumables (example in). The problem may also be due to the firmware being too old ().
  4. Chip blocking by counter. .
  5. Chip blockage due to repeated sensor error. Triggering of the ink sensor due to missed refills or the use of bad non-original ink will lead to blocking of the chips for the devices. For more details, see the article for HP Officejet Pro x451dn/dw, x551dw, x476dn, x576dw, x585dn/f, x585z, x555dn/xh devices. to bypass blocking for devices on HP 711, 950, 951, 933, 932 cartridges.

If the HP laser printer does not see the cartridge

Problems with cartridge recognition in laser printers arise for similar reasons as in inkjet printers.

  • The toner has run out. The first thing to do is always check the toner level in the cartridge.
  • The chip is not recognized.
  • The cartridge is not installed correctly.

The cartridge is original and new

If the cartridge is original and new, the issue is most likely due to correct installation.

For laser printers, the problem of an undetectable cartridge is often solved quite simply: open the lid and insert the cartridge, then close the lid, leaving a small gap for your finger. Using your finger inside the printer, we feel for the cartridge and “squeeze” it.

There is always a possibility that, under the guise of a new cartridge, you were sold a compatible analogue or a “refurbished” original. If you do not use alternative consumables, buy cartridges from official Hewlett-Packard dealers.

The cartridge is original, but it has already been refilled

Checking the toner level and the correct installation of the cartridge are also relevant in this case.

If original cartridge survived several refills, the elements by which the printer recognizes the presence of a cartridge could fail. Or the digital print resource counter has triggered.

In the first case, the failed element must be replaced, in the second, the chip must be re-flashed.

Third party compatible cartridge

If you are using compatible cartridges third party manufacturers, try installing the original cartridge. If the printer does not see the original, there is a problem within the printer (chip recognition fails, for example).

Otherwise, the problem is most likely in the chip:

  • Out of order.
  • Not compatible with printer firmware.
  • Installed unevenly.

Modern laser and inkjet printers can provide excellent quality black and white or color printing. But cartridges for these types of printing devices are quite expensive. In order not to buy a new replacement unit every time, printer owners try to save money by refilling the cartridge. This operation is not always successful, and sometimes after it the device refuses to print.

Why is this happening?

The main reasons for printer failure after refilling a cartridge

It is important to remember that companies that produce printers and printer cartridges do not encourage savings opportunities. They are interested in consumers, having purchased a printing device, regularly spending money on consumables for it in the future. Therefore, when choosing a printer, it is necessary to clarify in advance the cost of the cartridge and its resource. We also recommend that you find out how effective the practice of refilling it is.

If such experience exists for a given model, and it is quite successful, but the device does not print in a particular case, there may be several reasons.

  • The wrong toner or ink was used for refilling. Chemical and physical characteristics of toner or ink from various manufacturers very different. Application Supplies not intended for use with this product may cause it to break, become clogged, or leak. The cartridge must be refilled only with the toner (ink) for which the required specification is indicated.
  • Clogging. U inkjet printers The print head may become clogged due to improper selection of consumables or prolonged storage of the print head without ink or outside the printer. Most often, the issue can be solved by cleaning the head with a special liquid or even distilled water, but each model has its own characteristics of this procedure. The laser printer cartridge may also become clogged. To prevent this from happening, be sure to thoroughly clean the hopper when refueling.
  • The cartridge was damaged during refilling. All cartridges have a very complex design, and any actions with them must be performed with the utmost care, otherwise damage cannot be avoided. In some cases it is possible to put new part, but quite often a broken block must be replaced entirely.
  • Some parts of the cartridge are worn out. Typically, cartridges can be refilled 3-4 times without problems. In replacement units for inkjet printers, the nozzles or contact block are subject to wear, then the part is simply replaced. In laser printer cartridges, parts such as the drum, squeegees (cleaning blades), and magnetic shaft wear out. In this case, the replacement unit is restored by replacing broken parts.
  • The cartridge contains a special chip. Manufacturers, in an effort to maintain their income, insert a special chip into the cartridge design, its purpose is to prevent possible refilling of the unit. This detail records the number of sheets printed or marks the fact full flow toner. However, you can bypass these restrictions by installing a new chip or resetting its data


How to ensure trouble-free operation of the cartridge after refilling

“My cartridge won’t print”, - this is exactly the problem that companies that service and repair office equipment often contact. What is the cause of this problem? Of course, there may be several of them. The first of them is the simplest - it requires refilling the cartridge.

But it often happens that the cartridge is full, but the printer refuses to print at all or gives us paper without text.

It is known that cartridges for inkjet and laser printers are different from each other, so the causes of malfunctions and methods for eliminating them are also different.

Ink cartridges

Cartridges inkjet devices Prints are conventionally divided into two types depending on the design of the cartridges:

  1. A cartridge that has both a print head and an ink tank, in the form of a single, one-piece, replaceable unit. Distinctive feature What makes this cartridge unique is the presence of several dozen golden metal contacts on its body.
  2. A cartridge having only an ink tank, in the form of a replaceable unit. The print head is not included in the cartridge; it is installed independently in the printer.

Technology inkjet printing is fundamentally based on the use of special ink that dries quickly upon contact with air. During the printing process, the fine channels of the print head are filled with ink. Air, the print head's worst enemy, if it gets into the print head channels, can dry out the ink in these thin channels, clogging them. This applies to any cartridges and any ink for any model of inkjet printing device.

Possible malfunctions of inkjet printer cartridges and ways to eliminate them

  1. After installing a refilled cartridge, the printer does not print, and the Error or Ink Out indicator lights up

    Possible reason: the cartridge is installed incorrectly.

    First, study the section of the operating instructions “Replacing ink cartridges» for a specific printer and follow all the recommended steps to replace them. Then check that all adhesive stickers have been removed from the cartridge body, which in some cartridge models may temporarily seal the ventilation holes.

    If during the installation of the cartridge you touched the contact pads and nozzles located on the cartridge body with your fingers, wipe the nozzles with a cloth moistened with a special washing liquid for inkjet printers, and the contact pads can be cleaned with alcohol.

  2. After installing a refilled cartridge, the printer does not print, and the Error or Ink Out indicator may light up, although all the recommendations in step 1 have been followed

    Possible cause: the cartridge has been exposed to negative temperatures or long time was in an “inconvenient” position, so there was an outflow of ink from the print head inside. In this case, install the cartridge on the printer at room temperature and leave it in this position for some time (about 6 hours), then print control page and perform several “cleaning cycles” if necessary.

    Next possible reason defect - after refilling the cartridge, the ink did not have time to completely saturate the porous material inside the body and did not leak through the capillaries to the print head. In this case, leave the cartridge on the printer for a day, periodically performing a “cleaning cycle.”

    Well, and finally, the cartridge may simply be defective, which can be found out in the conditions of the service center.

To ensure long-term printer performance and get the maximum economic return from consumables, the user must pay sufficient attention to the cartridges, both when using and storing the cartridges, and during the ink refilling process. Regardless of whether you are using an original cartridge, a cartridge manufactured by an independent manufacturer, or a refilled cartridge, strictly follow the specified operating rules based on the technological features of the inkjet printing process.

How many times can an inkjet cartridge be refilled?

Inkjet cartridges with a combined print head and ink tank (all HP and Lexmark, as well as many Canons) have a block of contacts that lose their electrical properties over time. As a result, ink does not flow into the appropriate nozzles of the print head, which leads to poor print quality (white streaks on the lines). Also, over time, the shape of the nozzles becomes distorted, which leads to a deterioration in print quality.

As a result average term The service life of color cartridges of this type is 3–4 refill cycles, black and white - 5–10 cycles (up to 20).

As for cartridges with a separate print head (all Epson and many Canons), the “ink tank” that can withstand up to 20 cycles of professionally performed refilling must be refilled.

Laser cartridges

What to do if the laser cartridge does not print?

The main solution to this problem is to refill the cartridge. Refilling technology laser cartridge provides following operations: disassembling the cartridge, cleaning the body and parts of the cartridge from toner residues, treating the drum, cleaning blade and other parts with special polishing materials if necessary, filling in new toner, installing a transport seal if necessary, assembling, testing the cartridge, packaging.

What is laser cartridge remanufacturing?

When restoring a cartridge, in addition to all the operations described in the previous question, the drum and cleaning blades (squeegees) are replaced, as well as, if necessary, the magnetic shaft and the initial charge creation (PCR) shaft are replaced. Thus, after restoration, all parts and materials of the cartridge (except for the body), which ensure high-quality printing, are new.

How many times can a laser cartridge be refilled or refilled?

The laser cartridge can be refilled 3-4 times, and can be restored as many times as desired. Usually, after the required 3-4 refills, a restoration procedure is carried out. If the cartridge has mechanical damage housing, or any rollers or gears in it are worn out, these parts must also be replaced.

How can high quality printing from a remanufactured cartridge be ensured?

Ink cartridges.

Print quality ink cartridge is determined by the quality of the materials used for refilling, as well as the quality of the cleaning of the head and internal cavities from residual dried ink. Various types of cartridges are used to clean flushing fluids depending on the degree of contamination and the amount of coked residues. All work is performed using special equipment.

Laser cartridges.

The printing quality of a laser cartridge is determined by the quality of consumables used during remanufacturing, as well as strict adherence to the technology of disassembling, cleaning, filling and assembling each cartridge model. For long work cartridge and print quality that does not deteriorate, special lubricants, sprays, and gels are used.

After refilling or remanufacturing, each cartridge must undergo mandatory testing.

Very often people need quick help when resolving the issue or not enough Money for repairs in a reputable office that has proven itself in the consumables recycling market. In this case, you should think twice before taking your cartridge to a dubious would-be refiller, who may repair it in such a way that you will have to throw not only money, but also the cartridge into the oven.

The cost of cartridges is high and sometimes comparable to the price of the printer itself. Therefore, it is not uncommon to refill a cartridge to save money, because in this case you only need to pay the cost of ink or toner.

So, you refilled the old cartridge with ink, installed it, but printing “does not work.” In such cases, it is not always necessary to give up the old cartridge.

Let's look at common reasons for printing failure with full cartridges:

1. The ink is dry. Downtime causes the ink filling the nozzle to dry out. To rinse or clean the cartridge, place it in warm distilled water or alcohol so that the nozzle is completely immersed in the liquid. After 5 minutes, remove and wipe off any drips.

2. Incorrect installation cartridge after refilling or lack of appropriate printer drivers on the computer. Make sure that nothing gets between the contacts of the printer and the cartridge. Then make sure the cover is closed and all protective films. Install or reinstall the driver again.

3. Chip. Almost all modern cartridges are chipped, which leads to a count of printouts. Upon reaching a certain limit, the chip blocks printing. You can try to flash the chip yourself or contact a specialist at a service center.

First thing to check

USB cord and power cable. It would be good to reconnect them (connect to another USB port computer).

Canon counter reset

Then, if you refilled the cartridge yourself, you need to try resetting the chip or resetting it to zero.

How to reset the copy counter on Canon printers or cartridges:

  1. As soon as the message about lack of ink appears on the monitor, click “OK”. Next, press the “STOP/RESET” button on the case and hold it for 10-15 seconds.
  2. On Canon iP series printers, you can use the IPTool 1.1.5 utility to reset the counter. You can find it on the Internet.
  3. For printers and MFPs Canon MP210, MP160, IP2000
    1. The printer must be turned off. Click the “Continue” button;
    2. Without releasing it, press and hold the “Power” button;
    3. Without releasing the “Power” button, release and press “Continue” twice (the color of the indicator will change: green - yellow - green);
    4. Release the "Power" button;
    5. When the indicator stops flashing, press “Continue” 4 times (the color of the indication will change again);
    6. Press the “Power on” button (the indicator will blink 1 time);
    7. Press the "Power" button again and wait until the printer turns off. Ready.

If these options do not suit you, try searching for ways to flash the chip online.

If you refilled the cartridge in service center, then they should have flashed it there and notified you about it.

If the cartridge is refilled and flashed

If no actions after refilling the cartridge resuscitate your printer, then most likely you need an original cartridge. If this does not help, then you need to take the device to a service center.

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