The computer turns on only before the words welcome. Windows freezes when loading "Welcome": how to fix the problem

One of the problems that you may encounter when working on a computer is that the system freezes when loading the welcome window. "Welcome". Most users don't know what to do about this problem. Let's try to find ways to solve it for PCs running Windows 7.

There may be several reasons why the welcome window may freeze when loading. Among them the following should be highlighted:

• Problem with drivers;
• Video card malfunctions;
• Conflict with installed applications;
• Errors hard drive;
• Integrity violation system files;
• Viral infection.

Naturally, the specific way to solve the problem depends on what exactly caused it. But all troubleshooting methods, although they are very different, have one thing in common. Due to the fact that in standard mode it is impossible to log in, the computer must be turned on in safe mode. To do this, when loading it, press and hold a specific key or key combination. The specific combination depends not on the OS, but on BIOS version PC. Most often this function key F8, But there may be other options. Then in the window that opens, use the arrows on your keyboard to select a position "Safe mode" and click Enter.

Method 1: Uninstall or reinstall drivers

The most common reason that causes the computer to freeze on the welcome window is the installation of drivers on the computer that conflict with the system. It is this option that needs to be checked first, since it causes the indicated problem in the vast majority of cases. To resume normal functioning The PC should remove or reinstall the problematic items. Most often these are video card drivers, less often - a sound card or other device.

1. Start your computer in safe mode and click the button "Start". Sign in "Control Panel".



2. Click "System and safety".



3. In the block "System" follow the inscription "Device Manager".



4. Activated "Device Manager". Find the name "Video adapters" and click on it.



5. A list of video cards connected to the computer opens. There may be several of them. It’s great if you know after installing which equipment problems began to arise. But since most often the user does not know which driver is potential cause problems, then the procedure described below must be performed with all elements from the drop-down list. So right click ( RMB) by device name and select an option "Update drivers...".



6. A driver update window will open. It offers two options:
   • Produce automatic search drivers on the Internet;
   • Search for drivers on the current PC.

   The second option is only suitable if you know exactly what is on the computer necessary drivers or do you have installation disk with them. In most cases, you need to choose the first option.



7. After this, drivers will be searched on the Internet and, if found, required update it will be installed on your PC. After installation, you need to restart your computer and try to log in to normal mode.

But not always this method helps. In some cases there is no compatible drivers with system for specific device. Then you need to remove them altogether. After this, the OS will either install its own analogues, or a certain function will have to be abandoned for the sake of PC performance.

If you have several video cards, you need to perform the above procedures with all of them until the problem is resolved. Driver incompatibility may also be the source of the problem. sound cards. In this case, go to the section « Sound videos and gaming devices" and do the same manipulations as described above for video adapters.

There are also cases when the problem is related to the installation of drivers for other devices. WITH problematic device you will need to perform exactly the same steps as described above. But here it is important to know, after installation, which component the problem occurred.

There is another option to solve the problem. It consists of updating drivers using specialized programs, For example . This method good for its automaticity, and also because you don’t even need to know where exactly the problem is, but it does not guarantee that the software will install exactly compatible item, not the native device driver that conflicts.

Also, problem with loading stuck "Welcome" may be caused by a hardware problem in the video card itself. In this case, you need to replace the video adapter with a working analogue.

Method 2: Removing programs from startup

Relatively common cause why the computer may freeze at the welcome stage "Welcome", is a conflict with the system specific program, added to autorun. To solve this problem, first of all, you should find which application is conflicting with the OS.

1. Call window "Run" by typing on the keyboard Win+R. In the field enter:

   Apply "OK".



2. The shell opens "System Configurations". Move to the section.



3. In the window that opens, click "Disable everything".



4. After this, all marks near the list items in the current window should be cleared. For the changes to take effect, you need to click "Apply", "OK" and then restart your computer.



5. After rebooting, try logging in normally. If the login fails, then start the PC again in « Safe Mode» and enable all startup items that were disabled in the previous step. The problem should be looked elsewhere. If the computer starts up normally, this means that there was a conflict with some program previously registered in startup. To find this application, go to again "System configuration" and take turns checking the boxes next to required components, restarting the computer each time. If, after turning on a specific element, the computer freezes on the welcome screen again, this means that the problem lay specifically in this program. You will need to refuse its autoloading.

In Windows 7, there are other ways to remove programs from OS startup. You can read about them in a separate topic.

Method 3: Checking the HDD for errors

Another reason why a freeze may occur when loading the welcome screen is "Welcome" in Windows 7, is hard drive malfunction disk. If you suspect this problem, you need to check the HDD for errors and, if possible, correct them. This can be done using the built-in OS utility.

1. Click "Start". Choose "All programs".



2. Go to the directory "Standard".



3. Find the inscription « Command line» and click on it RMB. Select an option "Run as administrator".



4. In the window that opens "Command line" enter this expression:

   Click Enter.



5. Since the disk where the OS is installed will be checked, then "Command line" A message appears indicating that the selected volume is in use by another process. You will be prompted to check after the system reboots. To schedule this procedure, type on the keyboard "Y" without quotes and click Enter.



6. After this, close all programs and restart your computer in standard mode. To do this, click "Start", and then successively press the triangle to the right of the inscription "Shutdown" and select from the list that appears "Reboot". When the system reboots, the disk will be checked for problems. If logical errors are detected, they will be automatically eliminated.

If the disk has lost its full functionality due to physical damage, then in this case this procedure will not help. You will either need to take the hard drive to a specialist’s workshop, or replace it with a workable version.

Method 4: Checking the integrity of system files

The next reason that could theoretically cause the computer to freeze during greeting is a violation of the integrity of system files. It follows from this that it is necessary to check this probability using the built-in Windows utilities, which is specifically designed for the specified purpose.

Method 5: Check for viruses

You shouldn’t discount the possibility that the system froze due to viral infection computer. Therefore, in any case, we recommend playing it safe and scanning your PC for malicious code.

The check should not be carried out using standard antivirus, which presumably has already missed the threat and will not be able to help, but by using one of the special antivirus utilities, which do not require installation on a PC. In addition, it should be noted that it is recommended to carry out the procedure either from another computer, or by booting the system using LiveCD (USB).

If the utility detects a virus threat, act according to the recommendations that will be displayed in its window. But even if the virus is destroyed, the procedure for restoring the integrity of system objects, described when considering previous method, because malicious code could damage files.

Method 6: Restore Point

If you have it on your computer, then you can try to restore the system to a working state through it.

1. Click "Start". Come in "All programs".



2. Go to the catalog "Standard".



3. Go to the folder "Service".



4. Click "System Restore".



5. The start window will open system utility, designed to restore the OS. Click "Further".



6. Then a window will open with a list of recovery points if you have several of them on your computer. To see everything possible options, check the box next to the inscription "Show others...". Choose the most preferred option. This may be the latest restore point that was created before problems with system booting occurred. After completing the selection procedure, click "Further".



7. Next, a window will open in which you can directly launch the system recovery procedure by clicking the button "Ready". But before you do this, close all programs to avoid losing unsaved data. After clicking on the specified element, the PC will restart and the OS will be restored.



After completing this procedure, it is highly likely that the problem with freezing on the welcome window will disappear, unless, of course, it was caused by hardware factors. But the nuance is that desired point There may not be a recovery in the system if you did not take care to create it in advance.

The most common reason that one day your computer may freeze at the welcome screen is "Welcome" are driver problems. The fix for this situation is described in Method 1 this article. But other possible causes of malfunction should not be discounted either. Particularly dangerous are hardware faults and viruses that can cause great damage functioning of the PC, and the problem being studied here is only one of the symptoms of the indicated “diseases”.

Most of the features the average owner uses desktop computers and laptops, are accessible to humans thanks to the use of special operating systems on technology. The most popular OS is the product from Microsoft. Therefore, if Windows 7 or one of the other OS variants does not boot, the user is in serious trouble.

There are many reasons why Windows 10 (7, 8, XP) does not load. Often in this case, an unpleasant situation is accompanied by a message about a specific error. But what to do if Windows 10 (7, 8, XP) does not load on a laptop or regular PC without such messages? There are several universal methods treatments that can lead to a way out of the current situation.

Selecting the download type

This is the simplest fix method if Windows 7 or another type of operating system from Microsoft does not load. What you need to do:

1. Start rebooting the computer.
2. Press the “F8” button.
3. In the proposed list, select the launch item with the most successful configuration.

In some cases, this action is quite sufficient when Windows 7 (8, 10, XP) does not load.

Windows Recovery

So Windows won't boot. You can try to return Windows to full functionality using the recovery menu. To do this, of course, you will need to have on hand boot disk with the desired OS variant. What actions should the user take in this case if Windows 7, 8, 10 and XP does not load:

1. Insert the source into the drive.
2. Change the priority in BIOS. That is, the operating system should not be launched from a hard drive, but from a DVD-ROM.
3. After starting the process, you will need to press the “R” button.
4. Select the option to restore.
5. Wait for the results. Restart the equipment one more time.
   Windows XP (7, 8, 10) still won't load early? Next option.

Recovery within the OS itself

If previous operations have been carried out, and Windows 7 still does not boot, you can try to restore it directly using the tools of the operating system itself. It's quite simple:

Naturally, at the end you will need to restart the computer to check whether Windows 10 (7.8, XP) does not boot or whether the problem has been successfully resolved?

Boot file disinfection

If after Windows updates 7 won't load, then possible reason trouble lies in the damaged boot file Boot.ini. To fix the problem you will need to follow these steps:

1. Start the PC using the same external source.
2. In the recovery menu, go to the command line.
3. Enter the phrase “Bootcfg/add”.

Wait for the process to complete and initiate another reboot to check whether Windows 8 or its equivalent of a different version does not load, or whether the treatment helped in this predicament?

Boot record defect

Another option for trouble with Windows. Windows won't load? Possibly damaged boot record. In this situation, you will need to repeat almost the entire procedure described in previous paragraph, but enter a completely different phrase into the command line. Namely: “Fixmbr\Device\HardDisk0”.

Perhaps this action will be quite enough when Windows 7 does not load and freezes on the logo.

Damage to the boot sector on the hard drive

This nuisance can lead to a situation where, for example, Windows 7 does not load beyond “Welcome”. Here the treatment is also quite simple - the steps are repeated by running the line for commands from the computer user, into which you should type “Fixboot” and then the letter that is responsible for hard section disk where it is located installed option OS.

Quick reinstall

Sometimes, if the computer does not boot beyond the Windows 7 splash screen, only reinstallation can help. But it is not at all necessary to launch a full-fledged procedure that lasts quite a long time. You can speed up this process. This is very powerful tool treatment, since he is able to cope with most of the troubles that arise.

What is required from a person:

1. Start again from the boot disk.
2. Press the “R” button, then the “Esc” key.
3. Select quick reinstallation of the operating system.

It is important to understand that this procedure can only work if identical versions of the OS are located on the disk and hard drives. That is, if, for example, Windows 10 does not boot after the update, you should not try to quickly reinstall it using a boot disk with Windows 7 or 8 for this purpose.

Conclusion

A special case similar situation may become permanent automatic reboot OS. Naturally, this option excludes the possibility of any therapeutic processes. To break this sequence, you will need to press the “F8” button the next time you start the system and go to the “ Extra options" After this, disable the OS reboot procedure and if failures are detected. Well, then you can use one of the treatment options described above.

All described methods are universal. That is, they are recommended to be used only when it is not possible to accurately determine the root cause of the malfunction. Most often, the user can see a message on the monitor screen indicating specific code errors. And for each of them there is own methodology correct an unpleasant situation. Most of them can be easily found on this Internet resource dedicated to answering questions related to OS damage from Microsoft.

Because of which freezes tightly laptop on"Welcome" screen. I encountered this problem after installing it on my laptop. Aser Aspire 7520G operating system Windows 7 Home Basic 32bit. The system was installed with original disc. Then upgraded to Home Extended. There was no point in upgrading the edition further due to the characteristics of the laptop. Next, I threw on some software, including an antivirus. The system worked perfectly and I had no complaints about it. It all started after installing updates from Microsoft. Several packages were installed that overloaded the system.

And now, after installing the updates again and rebooting the system, the operating system Windows 7 became hang out on"Welcome" screen. And hung so that the magic key combination Ctrl+Alt+Del was unable to revive the system. I had to turn off the laptop using the button Esc. When I turned it back on, the screen " Additional options downloads".

Windows 7 freezes when loading "Welcome"

Solution

Select the line on the screen.

Please note that the menu can be accessed if, after turning on the computer, before Windows startup, press the key

The system booted into Safe Mode.

How to do a system restore?

In the lower left corner of the desktop, click the button Start/All Programs

Choose Standard

Click System Restore

We start the system recovery process. Click Further.

Select a point to restore the system when it booted. Click Ready.

And now Yes.

Today's article is devoted to solving a rather popular problem in which it is impossible to start a computer with the operating system installed as usual. Windows system 7. The disease looks like this:

the user presses the computer's power button, after which the equipment begins to load the operating system. This process goes through without any problems and... nothing happens: there is no usual user selection screen (if it was turned on and several people are registered in the system), the desktop that should have been loaded does not start, there are no inscriptions on the computer screen and hints indicating a solution to the problem - only a black screen.

Usually when Windows system 7 loads successfully - the message appears "Welcome", but in in this case nothing happens. I agree, the situation looks terrifying, but do not rush to call a technician or reinstall Windows, because the solution to this problem is not as complicated as it seems at first glance.

Let's move from words to action

Situation one. operating system It loads successfully, but no longer logs in, instead a black screen appears. Only the mouse cursor moves on the screen, with which you can inconsolably search for shortcuts to click on them. The problem is related to the system file “explorer.exe”, which could not boot in the usual mode (or did not start at all). Perhaps the problem lies in the system registry entries and does not affect the hardware (which is most preferable).

Situation two. At the boot (launch) stage of Windows 7, an error message appears - the inscription “NTLDR is missing” in white letters on a black screen. This case is also quite common. The reason for this is the spoiled Windows boot loader 7. Treatment - restore damaged files.

I would like to note right away that we will not need a third party to solve problems. software, all manipulations will be performed using standard tools Windows.

Let's look at the first situation

Right-click on the “Winlogon” section, then select “Create”, in the menu sub-item that opens, select "String parameter". Enter the name "Shell". Let's do double tap using the “Shell” parameter you just created (or click right button mouse and select the “Change” item), enter the word “explorer.exe” in the “Value” field. Click “OK” and reboot the system. If the problem is resolved after a restart and Windows 7 starts successfully, then everything was done correctly.

Self-data in system registry could not change unless there was an external influence. This means that you need to analyze the system for the presence of malware (viruses and other infections created to annoy users) with an antivirus.

Sometimes a serious failure occurs in the system (especially susceptible to this error Windows versions 7 and above) and the screen freezes on the "Welcome" greeting message. Adding to the complexity of this situation is the inability to log into your account and gain access to management functions. Below we will discuss ways to fix the problem.

Solving problems with the Windows boot window.

There may be several reasons for the download to stop:

• dust getting into the processor;
• driver conflict;
• a large number of programs that run along with the system;
• corruption of system files;
• malware;
• low quality video card.

To reliably determine which case the problems of your system specifically relate to, you need to open at least basic control functions. To do this, restart your computer and, while it hasn't started yet, Windows boot, press F8 several times (depending on the type of BSVV, other keys can activate it - also try F2, Shift+F8, Del+F2). A window should appear asking you to log in to “Safe Mode” - select it and click Enter.

Solutions to the problem

Removing or reinstalling drivers

The first thing you need to do is check the drivers for compatibility with the system, because in most cases it is this circumstance that causes the startup to stop. Drivers are often the most “conflicting” graphics card, a little less often - sound.

If it doesn’t work, we repeat the same manipulations with each device. Sometimes you have to delete it completely incompatible driver so that it does not interfere with loading. In this case, the system will replace it with an adequate analogue, but with the loss of some capabilities.

Removing programs from startup

Many programs automatically enter autorun during installation. Dissonance between one of them and the system components can cause it to freeze. To resolve the problem, you need to identify the conflicting software.

If the problem is resolved, then its source was indeed hidden in the conflicting application. To find out which one, open “Startup” again and check the box next to the first program on the list, then check how the system starts. And do this with each program until you identify the conflicting one. If the OS still does not boot, you should next check the hard drive.

Checking HDD for errors

But if the HDD received mechanical damage(for example, from a blow), this will not help - you will have to replace it.

Checking the integrity of system files

The computer and laptop also freeze due to violation of the integrity of system files. To check if this is your case:

1. Press Win+R.
2. In the “Run” window, write “cmd”.
3. The “Command Prompt” will open, in the field of which we type “sfc/scannow” (ignore the quotes) - Enter.

Thus, we have launched the diagnostics, its results will be displayed in the same window. The system will automatically detect and fix problems.