Beeline operator help phone number. What you need to know about the Beeline help service

During the operation of a mobile device, questions and problems may arise that you cannot solve on your own without the help of specialists. How can I contact a representative of the provider and discuss the current problem with him? The operator has special channels for communicating with subscribers - Beeline help desk, free online chat, email. Let's consider ways to get advice.

Help desk numbers

If you encounter any difficulties related to the operation or maintenance of your mobile device and tariff plan, but you are not able to solve them yourself, then for such purposes a free technical customer support service has been created, which works 24 hours a day. Qualified specialists in a narrow field of activity are ready to answer you. They will help you find a simple solution to issues related to mobile communications.

To start communicating with a Beeline representative, remember the four-digit short number “0611”. If you call it, you will hear the voice of an automatic informant who will tell you the balance status on current time, will determine the established tariff plan, as well as offer interesting products from the provider and help connect them. Often users do not even have to wait for a response from the operator. For driving context menu You need to switch your phone to touch tone dialing mode. To select the offer you like, click the appropriate button. To listen to information again, dial “9”, hear again previous point «#».

When the informant reports all his points, you will by default be transferred to a line with a free representative of the provider. If you do not want to listen to descriptions of Beeline products, then press “0” for instant consultation with a specialist. Sometimes, all managers are busy during high network congestion, in which case you will have to hang in standby mode or leave a request for callback. To do this, dial the number “0” again. To avoid communication with the operator, simply write an SMS with a question to contact “0611”. When the answer is ready, free Beeline specialists will contact you.


In addition to this, there are other contacts for contacting the provider:

  1. 88007000611. If you don’t have a cell phone at hand, make a call from a SIM card of another telecom operator or from a landline phone to this number.
  2. If you are outside your homeland in conditions international roaming use this standard - +74957972727. Calls over the Beeline internal network are not subject to tariffs.
  3. 88007008000 - to resolve technical and financial issues regarding home communications - home Internet, telephony and television.
  4. 88007000080 – consultation on USB modems.
  5. 88007255725 or 0700 – help with the provider’s online store.
  6. If you are legal entity, then according corporate communications call 88007000628 mobile telephony, 88007008061 – fixed.

Attention! Beeline's help desk operates around the clock, all calls to listed numbers are not subject to calculation in any region of the country within the operator’s network.

Chat with a customer center employee

If you do not want to communicate directly with a representative technical service support, use the special chat on official page Internet provider. Here they will help you find the answer to financial or technical issues regarding mobile communications.


To write a message, go to the Beeline operator website. IN top corner there is a corresponding button. Click on it and a login menu will appear. Enter your phone number and personal information, as well as a digital captcha. Only after this the chat page will open. Specify the subject of the request and write the application itself. Wait for a decision from the company.


If you have the “My Beeline” mobile application, then everything is much simpler. The main menu of the interface displays special button to contact specialists. Please indicate which category the question belongs to - Maintenance or finance. If a problem, like yours, has already surfaced in other people’s requests, you will receive an instant answer. Otherwise you will have to wait. Feel free to close the utility, as soon as the operator answers, you will receive a notification. The application is free and works on all smartphone models and platforms.


Attention! To use such communication channels, you must have an active access point to the network space.

Besides online communication you can write a letter to the provider at email. According to the request, select the appropriate address:

  1. For service consultation mobile devices[email protected].
  2. Finding solutions for home internet And cable television[email protected].
  3. To ask a question about the online store - [email protected].
  4. Business partner support – [email protected].

If you cannot contact the operator using one of the listed methods, personally visit the nearest Beeline service and sales center. Ask any manager for help.


Short commands to get basic data

The provider has implemented the list main commands and codes that can provide the user with all necessary information about the SIM card and tariff plan:

  1. *102# — check the current balance status at the current moment.
  2. *111# - options to disable and connect communication services and options.
  3. *110*10# - request to clarify the phone number.
  4. *110*05# - displays information about the installed tariff plan on the device display.
  5. *110*09# - data about active paid applications.
  6. 065050 – subscriber's directory about intercity and international codes.
  7. 0603 – blacklist setting.
  8. 0717 – settings and mobile Internet connection.
  9. 0533 – service management Mobile payment, linking a bank card.
  10. 0674 – virtual assistant"My Beeline."
  11. 0604 – operator's directory.

All listed combinations are free for all company subscribers.

If you have any problems or questions related to mobile communications or other communications of the provider, immediately contact the Beeline help desk. Get an instant solution to a problem of any complexity.

By purchasing new SIM card, each subscriber counts on high quality services favorable rates. And now mobile operators are really trying to offer the maximum profitable terms service. But if difficulties arise, then the Beeline help desk will help. Specialists always make a lot of efforts to ensure convenience and comfort for each client!

Don't forget:

Consultants subscriber service will always answer various questions, provide up-to-date information, will help you connect certain tariffs, services and options, so it’s worth keeping their number in your phone book.

24/7 assistance for all clients

Each user is always provided with comprehensive support on certain issues. The Beeline help desk operates 24 hours a day. At night, clients can use the services of an auto-informer who will answer the most pressing questions.

In each large company There is a Customer Contact Center where you can get professional assistance and technical support, thereby solving various kinds of questions and problems regarding the product or service.

The mobile communications company Beeline is no exception. It has become popular and competitive throughout Russia and Kazakhstan and is focused on customer needs with a wide range of services. The combination of price and quality determines this popularity.

Beeline always goes to meet customers, provides necessary help online around the clock. He is ready to provide technical support to everyone in need qualified assistance, regardless telephone set, mobile network and geography outgoing call. You can contact technical support from any number mobile operator, from any phone, from anywhere in the world.

Methods of contacting a live operator

Almost every client from time to time needs to contact contact center Beeline. Often subscribers prefer live communication work with a mobile communications consultant online assistant or SMS tips. In the process of working with a specialist, you can describe the problem in detail and receive specific help.

The professionalism of the technical service is the main indicator of the quality of service. By contacting a specialist, you will receive detailed answers and the necessary assistance in online mode. Support center contacts are listed on the company website page in the “Help and Support” section. However, figure it out on your own and find there necessary information quite problematic, since it is not as widely advertised as, for example, advertising about tariffs and new services. Therefore, there is a need to answer frequently asked questions.

To communicate with a “live operator”, you need to call:

  • to the official short number 0611;
  • to the number with the code 8-800-700-0611;
  • to a landline phone 8-800-700-0611;
  • from a landline phone 8-800-700-0611;
  • to the company operator from roaming;
  • V help center 0770.

These are the main technical service telephone numbers. Let's take a closer look at each of the options.

Call to a short number

All Beeline SIM card users can contact a company consultant absolutely free by dialing 0611. After listening to all the tips voice menu, just select what you need and follow voice recommendations. After clicking the required numbers, you should wait for the online consultant to respond.

Operators are not always able to answer due to the large influx of calls, so you need to be patient and wait for your turn.

If you are unable or unwilling to wait for a specialist’s response, use the Beeline service and order back call by clicking on the number “1”. The first available employee will contact you.

Dial long number 8-800-700-0611

If for any reason it is more convenient for you to call from your cell phone on long number, then you can do this the same way as in the first case absolutely free of charge (for Beeline subscribers) by dialing 8-800-700-0611 and waiting for an answer. This number is universal for calls within Russia.

Landline phone 8-800-700-0611 (paid)

Let's be generous and forgiving. It would be unfair not to admit that Beeline was once rightfully one of the leading cellular operators in Russia.

After all, Beeline actually had a fairly high quality of communication, good area coverage and a wide range of additional services.

And all this actually made us, subscribers of this generally good network, happy. This is probably why we connected to Beeline once.

But now... I don’t know about you, but more and more often I want, if not to swear, then to pathetically exclaim, “What, again???” Although, to be honest, I still want to swear more often.

Yes, and even the most happy subscribers Beeline (are there any of these left?) there are probably times when we urgently need the help of a “live” support specialist. There are, right? I have them.

And then it suddenly turns out that in order for you to be answered not by an answering machine, but by a real Beeline operator, you still have to look for the phone number by which you can contact him.

Beeline once stated that, fortunately, there is a support phone for all Beeline subscribers. And communication with the operator can be established 24/7, 7 days a week. Moreover, several such numbers were offered.

Well, I don’t know... Once upon a time, maybe it was like that. But now... It turns out that even if it is possible to call the numbers that worked yesterday, it is very difficult.

Well, what should we do? Where to go? Let us consider all the options for solving this problem today.

So how to call the Beeline operator? After all, despite the fact that Beeline has several services technical support subscribers with separate telephone numbers, in most cases it is quite difficult to contact the operator. Sometimes you even get the feeling that the Beeline operator’s phone number is some kind of secret. After all, it happens that even when you have correct phone It is not always possible to listen to Beeline or an operator for free.

Our today's review is about how to contact the Beeline operator directly. So,

To call the Beeline operator:

1. Call By short number 0611 from your mobile phone if a Beeline SIM card is inserted into it.

The method is suitable for those who are ready to listen to the boring voice of an autoinformer for some time. :)

You'll have to listen carefully automatic instructions, and press all the appropriate buttons. And then after some time you will definitely be connected to an operator, to whom you can ask any question regarding Beeline services.

Unfortunately, today there is no clear sequence, in which you need to press telephone buttons, to connect to the Beeline operator.

The reason is simple - Bilan offers completely different variations of the voice menu for different regions of the country. Therefore, just listen carefully to the autoinformer’s prompts and follow his instructions.

Calls to the short number 0611 are absolutely free for all mobile operators.

Yes, here's another thing. It is worth noting that this method is only suitable if you have enough free time. If it is catastrophically small, you can use one of alternative ways. contact specialists of the Beeline cellular operator.

Another plus is that you can call the federal Beeline support number as follows: landline phone, and from a mobile phone of any telecom operator.

But you will have to choose which number to call. A call to the Beeline operator can be made to several toll-free federal numbers. Which Beeline operator number to choose in in this case- choose for yourself:

  • If you have any questions regarding mobile communications or any difficulties with internet connection, You can contact the federal phone number 8 800 700 06 11 .
  • If you have difficulty connecting or operating WiFi contact by phone number 8 800 700 21 11 .
  • 8 800 123 45 67 – technical support service that will answer any of your questions regarding settings, connection or failures mobile internet operation.
  • If problems arise with other services provided by Beeline - for example, home internet or television, you need to call another phone number8 800 700 80 00 .

A Beeline operator will answer you at any of these numbers. The phone number is free for calls from any phone. More precisely, like this:

Calls to everything federal numbers Beeline support services FREE from any phone. Both from landline and any mobile operators

How to call a Beeline operator while roaming?

If you are outside Russian Federation, you have the opportunity to call a representative of the Beeline cellular operator in international roaming.

To do this, dial the phone number in international format +7 495 974 88 88. Remember that the number should be dialed only in international format, that is, you need to dial +7.

The call is free if you have a Beeline SIM card installed in your mobile phone.

If you are located within Russia, but not in the region of your residence, you can contact a Beeline specialist thanks to national roaming– to do this you will need to call 8 800 700 06 11 . Or by short number 0611

Calls to both phone numbers are free for Beeline subscribers

Alternative ways to get advice from a Beeline representative

Unexpected problems have arisen with cellular communication, and you do not have access to mobile phone? Today there are many alternative methods that will help you in the most a short time get a full consultation with a specialist.


In general, there are quite a lot of working ways to contact the Beeline operator. And if you know current number operator Beeline, free call to the operator should not be a problem for you. In theory. Well, how it turns out in practice - share in the comments. Just try without swearing...

By the way, here is another “secret” but guaranteed method. It will certainly help even those who claim that it is impossible to reach the Beeline operator. Believe me, it is POSSIBLE!

Use a little trick! Call on toll free number 8 800 7000611, just not from a Beeline SIM card, but from any other operator! Guarantee that they will answer you - 100%!

Well, we sincerely hope that from now on hotline Beeline will no longer be something unattainable for you :)

And even if you can’t get through to the Beeline operator, you can get expert advice in other ways. The main thing is more patience. Good luck to you!

P.S. A huge request. If this article helped you, please like it, click on the “like” buttons just below