What to do if iPhone is disabled, connect to iTunes? Freezes while loading. iPhone repair after water damage

Nothing is more annoying when using your iPhone than it freezing and turning off at the most inopportune moment. If one of these troubles has affected you, read our recommendations and you will find out what to do if your iPhone freezes and won’t turn on.

For ease of reading, please use the article navigation.

The tips are suitable for all modern iPhone models: 4 and 4s, 5 and 5s, 6 and 6s, 7 and 7s.

What to do if your iPhone turns off and won’t turn on:

What to do is stuck:

If your phone is stuck in the menu, on Apple, or when locked, try turning it off in the usual way:

Press and hold the “ button Nutrition” until the slider appears “ Turn off

Move the slider to the right to turn off your iPhone.

What to do if your iPhone freezes and won’t turn on:

If you cannot turn off the device in the usual way and the screen does not respond to touches, you must forced reboot. To do this, simultaneously press and hold the “ Nutrition" And " Home” for about 10 seconds until the iPhone turns off.

What to do if it freezes in applications:

If your iPhone freezes in apps and won't turn off, then something is wrong with those apps. Typically popular and famous programs do not lead to system freezes and glitches. It follows that the “freezing” application should simply be deleted or, if it is very necessary, think about updating it - perhaps the errors have been corrected in the new version of the program.

If you do not know how to remove applications, we recommend that you read the materials on our website.

How to restore iPhone functionality using iTunes:

If rebooting and deleting applications does not help and the iPhone continues to freeze, then you need to reset the settings to restore the phone to its original state, in other words, to its out-of-the-box state.

Please note that when you reset your iPhone, all data will be deleted! They can be restored from a backup copy. If you don’t have it, then read how to backup your iPhone. The process is not complicated, but you can always be sure that your photos and files will be safe, even if your smartphone breaks or is lost.

Recovery instructions:

  • Connect iPhone to computer
  • Open iTunes and select your iPhone from the list.

If your smartphone does not appear in the list, you need to put it into recovery mode. To do this, connect the USB charging cable to your computer (do not connect to your iPhone yet), press and hold the “ button Home” on the iPhone and, without releasing the button, plug the cable into the phone. Hold the “ button Home” until the iTunes logo appears on the screen.

  • Click the “ Restore iPhone ", and then " Restore ” to confirm.

After this, the iPhone should return to factory condition and after initial setup you can begin restoring your data from the backup.

We hope our tips helped you, and now you know what to do if your iPhone freezes or won’t turn on. You can ask questions in the comments.

Have you received messages saying “iPhone is disabled, please try again in 5 minutes” or even “iPhone is disabled. Connect to iTunes"? If you enter the wrong passcode five times in a row, your iPhone will automatically turn off within 1 minute and an “iPhone is disabled” error message will appear on the screen. And if you mistakenly enter the passcode 10 times, your iPhone will be completely disabled and you will have to restore it from using iTunes.

How to unlock an iPhone using iTunes or without iTunes

If you're unlucky enough to have your iPhone completely disabled, don't worry; below we will talk about the three main unlocking methods disabled iPhone X/8/8Plus/7/7Plus/6s/6/5s/5 via iTunes or without iTunes.

Method 1: Through iTunes to remove the password

If you've ever synced your iPhone with iTunes, you can restore it. including access code from iTunes. In this case, the data on the device and its password will be erased.

Step 1: Connect your device to the computer where you synced.

Step 2: Open iTunes program. If you are prompted for a password, use another computer that also synchronized your device.

Step 3: Wait while iTunes syncs your device and creates backup copy. Once synchronization and backup are complete, click “Restore [device].”

Step 4. Click "Recover from" iTunes copies" Then select your device in iTunes. Look at the creation date and size of each backup and choose the most appropriate one.


If you've never synced with iTunes or set up Find My iPhone in iCloud, you'll need to use Recovery Mode to restore your device. Connect your iOS device to your computer and open iTunes >do it forced restart> select Restore.


Method 2. Unlocking your iPhone using the Find iPhone function

One of the most widely used methods for turning off iPhone without iTunes fixes is Apple's Find My iPhone feature. If you remember your Apple ID and passcode, and Find My iPhone is enabled on your device. It allows you to track the device, as well as perform some remote manipulations with it, including erasing all information from the device. In order to unlock an iPhone without a password you need to:

Login to your account iCloud recording from the web browser> in the list of all devices, select iPhone or iPad password which you want to reset> Click “Erase iPhone” or “Erase iPad”.

Method 3. Forgotten password: how to unlock an iPhone using the Tenorshare 4uKey tool

Tenorshare 4uKey is a tool for iPhone unlocking, which allows you to unlock iPhone/iPad without password. This is the most effective and easiest way to fix a disabled iPhone without Reserve copy iTunes.

For Mac OS X 10.9-10.14

Download and install Tenorshare 4uKey on PC/Mac before we begin.

Step 1: Launch Tenorshare 4uKey and connect your iPhone/iPad to your computer via USB cable.

Step 2. After 4uKey recognizes your device, you can click "Start" to remove iPhone passcode.


Step 3: Before you unlock iPhone password, download latest version iOS firmware through the Internet.


Step 4: Once the software is downloaded to your computer, you can click “Start Unlocking” to begin iPhone recovery without access code.

Causes sudden shutdown iPhone or iPod.

If a message appears on your iPhone's screen saying it's disabled, you may not know what's going on. Worse yet, the message may also state that you will not be able to use your iPhone yet 23 million minutes. Fortunately, things are not as bad as they seem. If your iPhone (or iPod) is disabled, read this article and find out how to fix it.

Any iOS device- iPhone, iPad, iPod touch- can be disabled, but you may see several different messages.

Sometimes you receive or a simple message "This iPhone is disabled" or in addition to it it says that you need to repeat after 1 or 5 minutes. Sometimes the message says that the iPhone or iPod is disabled and you need to try again in 23 million minutes. Of course, you can't wait that long - 23 million minutes is almost 44 years. Chances are you'll need your phone much sooner.

But no matter what message you receive, the reason is the same. iPod or iPhone turns off when someone types too many times wrong password.

Password is a security setting you can enable in iOS so that a person must enter a password to use the device. If the wrong password is entered 6 times in a row, the device will lock itself and you will not be able to enter the password again. If you enter the wrong password more than 6 times, you will receive a message indicating that you have 23 million minutes to wait.

But in reality, you won't have to wait that long. This message simply forces you to pause between password entries.

Fixing a disabled iPhone or iPod

Fixing a disabled iPhone, iPod or iPad is relatively easy. In fact, you will have to follow the same steps as if you were .

  1. First you need to try to restore your device. To do this, connect your iOS device to the computer it's syncing with. IN iTunes app click the button Restore. Follow the on-screen instructions and you should be able to use your device again in a few minutes. But keep in mind that by performing a restore you are replacing the data stored on your phone with an older backup, and you will lose any data received after the backup date.
  2. If this method doesn't work, or you've never synced your device with iTunes, you'll need to try the Recovery Mode. In this case, you may also lose all data since the date of the last backup.
  3. One of these two methods usually works, but if not, try DFU mode, a more advanced version of recovery mode.
  4. Another good way– use iCloud and search function phone Find My iPhone to remove all data and settings from your phone. Sign in to iCloud or download the Find My iPhone app (opens in iTunes) on your second iOS device. Then login to the application using yours iCloud username and password (not the owner's name of the device you're using). Use Find function My iPhone, and then perform the Remote Wipe action. This will delete all data on your device, therefore, only use this method if you have a backup of your data and will also reset all settings, allowing you to access your phone again. If you backed up your data to iCloud or iTunes, you can then restore it and use your device with peace of mind.

What to do after fixing iPhone shutdown?

Once your iPod, iPhone or iPad starts working again, you should think about two things: install New Password, which will be easier for you to remember so you don't get into this situation again and/or monitor your device to make sure someone else isn't trying to get your information.

Even Apple gadgets are susceptible to software glitches. If your iPhone 5 s or iPad suddenly does not turn on, what should you do in such a situation? The action plan depends on the cause of the problem, which we will now examine in detail.

When the iPhone turns off and does not turn on, most likely the device is simply dead. This can happen even with a recently fully charged battery - if the device spent a lot of time in the cold or one of the running applications froze, the batteries discharge very quickly. In this case, connect your smartphone to the charger and leave it for 15 minutes or longer, the battery will gain some charge and the iPhone will automatically turn on.

When the phone starts charging, you can press any button and an image of a battery with a red stripe will appear on the screen. This means that the battery is being powered normally, even if the device is not yet turned on while charging. If, after connecting the wire, you only see a black screen for a long time, check that the cable and iPhone connector are working properly. Try using a different one original cable, clean the connector from small debris and dust.

If the device shows that it is charging, but does not turn on, try restarting it. Immediately hold down the “Home” button and turn off the power; on iPhone 7/7+ – instead of “Home”, use the volume down key. Hold both buttons for 10 seconds until the Apple logo appears on the display. Press the keys and wait for iOS to load.

Doesn't respond to buttons

If your smartphone is frozen so that the display shows running application, but the gadget does not respond to buttons, even to physical keys, give it a hard reboot. Press and hold “Home” (on iPhone 7/7+ – volume down key) and the power button – the screen should go dark. This means that the iPhone turns off, then it automatically boots up, and the screen saver appears when the phone turns on.

Application frozen

What to do if only one application freezes or stops working? You need to unload it from memory, because in iOS, when you click on “Home”, programs do not turn off, but only minimize. Quickly tap Home twice, scroll through the list of apps that are stuck, and swipe up to close them. The same method helps when the device slows down - periodically close everything unnecessary programs, to free iPhone memory and slow down battery drain.

Freezes on loading

When the iPhone 5 does not turn on completely - the device starts loading, but does not complete it, remaining with a red or blue screen, repeat the following steps:

  1. Connect your phone to your PC with a cable and launch iTunes.
  2. If the gadget does not turn on, force restart it - hold down the power and Home buttons (on iPhone 7 - mute and volume down), wait for the apple to appear on the screen.
  3. Hold the buttons until the iTunes icon appears on the display.
  4. The program will ask you to update or restore your smartphone; click on “Update”. The reinstallation of iOS will begin, but the user data will not be destroyed.

In the fourth step, you will need an Internet connection to boot the system. If you have a slow channel and the download lasts longer than 15 minutes, you will have to reboot the device again, which will have time to exit recovery mode.

After update

If your iPhone does not turn on after the update, you yourself uploaded the latest firmware to the phone, but it turned off and does not respond to any actions, you will have to update it again. For the iPhone to boot, press “Home”, connect the gadget with a cable to the computer and wait for the iTunes icon on the display - then release the button. Open iTunes on your PC, click on the only button - restore device. Finally, reboot your smartphone.

After the fall

If the iPhone is dropped and does not turn on, although there is no visible major damage, most likely one of the cables came loose when it fell. Try rebooting the device, if this does not work - it is better to solve this problem at a service center, especially if the phone is still under warranty. But mechanical damage are not warranty cases, so you will have to pay for repairs.

At complete shutdown you can spin your smartphone yourself, remove back cover and inspect the contact - but only if you are confident enough that you will not damage the microcircuits even more by your actions.

After drowning

If water gets on your phone - it doesn’t matter whether it fell into a puddle or it was a few drops of condensation - how to turn on your iPhone? The main rule in such a situation is to never try to turn on the device. Otherwise, a short circuit will occur, and even the service center will not be able to help you.

  • Use paper towels to thoroughly wipe the iPhone, thoroughly blot all connectors.
  • Take a bag of dry rice, put your smartphone inside and close it tightly. It is advisable to remove the battery before doing this and place it in the figure as well.
  • After a day, take out the device, wipe off dust and leave it to charge. After 15 minutes, try turning on the phone again.

If the iPhone 5s does not turn on after all the steps and does not charge, take it to a service center. Do not try to dry microcircuits with a hairdryer or in the hot sun - you risk overheating and melting the contacts.

“Eternal apple” mode

iOS crashes - as a result incorrect update, firmware or jailbreak – sometimes they put the device into “ eternal apple" At the same time, you see a dark black screen on which the apple periodically lights up and goes out. If normal restore via iTunes does not turn on and attempts are unsuccessful, try hard reset settings.

Using firmware will help you get your iPhone 5s or other Apple device out of this state Recovery mode mode or DFU. In the first mode it will happen full reset gadget settings, it will return to factory settings. In the second, a deeper update is launched, with restoration system components iOS. Both modes can be launched if you have forgotten the device password.

DFU mode solves the most difficult problems. To get into it, hold down the device's power off key after 3 seconds. Additionally, press “Home” or volume down – for iPhone 7 – for 10 seconds, release the power, and hold the second button until the boot sound. Connect to iTunes, start recovery.

Complex problems

There are a number additional problems problems that cannot be dealt with on your own - they can only be resolved at a service center:

  • The screen went blank and does not turn on after charging and rebooting.
  • The phone turned on, it works - you can hear alert melodies, there is vibration, but the display goes out and remains black.
  • The screen does not respond to touches.
  • Physical buttons are broken.
  • The device is frozen with the Apple logo on and is not detected in iTunes.

Experts will determine why the gadget does not turn on and how to fix it.

Conclusion

Now you know what to do if your iPhone won't turn on. Complex problems It's better to trust the experts service center, but small ones can often be cured by recharging, rebooting or flashing the firmware. Therefore, if the iPhone 6 suddenly stops turning on, this is not a death sentence; you can perform most of the recovery steps yourself.

When do you plan to update? iPhone iPad to iOS 11.1/11/10 via WiFi, but the iPhone does not see the update in the settings or displays a message. "Unable to check for updates." When checking for an update software An error has occurred. Go through all the steps to fix it easily.

I can't update the software on my iPad. Apple online support says to go to Settings/General/Software Update? I'm trying to update to ios 11. The problem is that the iPhone does not see the update, there is no software update to choose from. I've looked everywhere for it and can't find it. Please let me know what to do?

IPhone doesn't see iOS update There are usually a few small things that can cause things to go wrong. Your friend may have installed the latest version of iOS, but you don't see it as an option in Software Update, or you tried to update iOS, but it doesn’t want to install. Your iPhone might be broken, or you might have lost data and found that your settings have changed after performing an update.

In this article, we will look at the most common problems that people have when their iPhone does not see an iOS update.

When Apple first launches a new version of iOS, it may take some time for the update to become available. Sometimes your friend may receive the update before you. Or maybe your iPhone is not capable of running the software, in which case you won't see the warning at all.

For iOS launch 11 you will need one of the following devices:

iPhone XiPad Pro 12.9-inch (2017)iPad 4th generation
iPhone 8 or iPhone 8 PlusiPad Pro 12.9-inch (2015)iPad mini 4
iPhone 7 or iPhone 7 PlusiPad Pro 10.5-inchiPad mini 3
iPhone 6s or iPhone 6s PlusiPad Pro 9.7-inchiPad mini 2
iPhone 6 or iPhone 6 PlusiPad Air 2iPod Touch 6th generation
iPhone SEiPad Air
iPhone 5siPad 5th Generation

Plus any new ones Apple devices from iOS.

If you have an iPhone 5C and an iPhone 5 or anything older, you're out of luck! iOS 11 will not work on your iPhone.

Additionally, another very common iOS 11/10 update error is when you go to Settings > General > Software Update and install the newest version on top of the old one. Also, the iPhone does not see the iOS update, it does not appear at all or displays the message “Unable to check” for updates. An error occurred while checking for a software update." Especially since iOS 11.1/11 was released, many users encountered this situation and asked why iOS 11.1/11 is not showing up in Settings?

This problem can occur due to various factors. But don't worry. You can try the following tips to help your iPhone 8/X/7/6s/6/5s see the update.

Make sure Apple servers are working properly

Sometimes Apple servers there are problems, and this time you decide to update your iPhone or iPad to iOS 11.1 / 11. Your iPhone will not see the iOS update, or you will not be able to check the problem with the update. So, the first thing you need to do about this problem is to visit the web page.

If the condition Apple systems is displayed in yellow, which means this moment something is wrong with this server. And all you can do is wait or contact service Apple support. If all servers are displayed green, this means they are all working fine. Then you need to go to next step below.

Most often, the iPhone does not see the update due to a profile conflict.

You may have a profile conflict on your Device. Because of this, your iPhone does not see the iOS update. In such a situation, if you delete the profile, the problem will not be solved; to receive further updates, follow these steps:

Step 1: Reset all settings

Go to Settings -> Basic -> Reset all settings .

After this, you will be asked for a Master Password, enter it and wait until your iOS reboots.

Step 2: Reinstall the profile

Now you need to do reinstallation profile, no matter what your public or developer profile is.

Go in Settings -> Basic -> Updates.

Check a new version iOS must be accessible. If all else fails, perform an iOS restore.

Tip 1: Make sure your iPhone is connected to Wi-Fi

Over-the-air updates require iPhone and iPad to be connected to Wi-Fi and battery capacity of 50% or more. (We sincerely recommend putting it on charge). If Wi-Fi is connected, you can also turn it off and turn it back on after a few minutes.

If so far since iPhone Doesn't see the iOS update in settings or can't check for updates. Try to force restart your device: press and hold the on/off button.

Continue holding the On/Off button, then press and hold the Home button > Hold them until the screen turns on and shows the Apple logo. Then go to Settings > General > Check Software, your iPhone should see the iOS update.

Sometimes this happens due to the network. You can reset it on your device to do this: Go to Settings > General > Scroll down to Reset > Tap Reset Network Settings.

If you have downloaded beta version of iOS 11.1 / 11 on iPhone or iPad, because of this it does not appear in the settings. You must first uninstall the beta version and then proceed to update. How to remove beta version? Settings > General > Scroll down to Profiles and Device Management > Click on the beta version and delete that profile.

Tip 5: Update iOS 11.1/11/10 using iTunes or iCloud

If all the above methods do not work, then the last option we can think of is to abandon the OTA and turn to iTunes for help. We have also prepared practical guide for assistance in updating iOS 11.1 / 11/10 in all ways: ?

Let's summarize

With these methods you can fix iPhone problem Doesn't see iOS 11.1/11/10 update in settings. We really welcome any other method, if you have one or more please share it in the comments below. To help more people suffering from this in iOS 11.1/11 does not appear on iPhone or iPad.