I forgot my Westcall personal account login. User account functions. Registration and login to your personal account

Telecommunications Enterprise Services WestCall presented in Moscow and St. Petersburg. The company offers to connect:
  • high speed internet;
  • landline telephony (classical or IP);
  • digital television.

The provider is also engaged in the creation and maintenance of various cloud services. All WestCall services are available to both individuals and legal entities.

The company's popularity is due to the combination of quality and relative cheapness of the services offered to subscribers. It is worth noting that the company began its activities more than 20 years ago.

WestCall clients can manage the organization’s services remotely - a personal account has been developed for this. The online service is a universal tool for replenishing a subscriber account and changing the terms of the contract.


To gain access to their personal account, the provider’s clients do not need to create an account on their own or fill out any forms on the company’s website. After concluding the contract and completing the installation work, the subscriber receives a special memo, on the first page of which the login and password for account. It is worth noting that the identifiers written in the paper instructions are permanent.

WestCall personal account features


The main advantage of the personal account is that the service works around the clock and allows clients to solve most technical problems on one's own. By registering in the system, the subscriber will be able to:

  1. check your personal account balance;
  2. top up your balance using a bank card or electronic wallet;
  3. familiarize yourself with the tariff plans and additional services offered by the provider;
  4. activate/deactivate one or another paid option, switch from one tariff to another;
  5. follow WestCall promotions;
  6. make changes to the user’s personal profile.

WestCall is one of the largest providers of telecommunications services in Russia. Collaborates with private clients and large organizations, providing a full range of services for 20 years. To access account verification and tariff status, you need to connect Personal Area West Call.

The article describes registration methods, the capabilities of the Personal Account, as well as the benefits that the client receives by using online services.

Registration in your WestCall personal account

To become a WestCall subscriber, you must enter into an agreement for the supply of services. This can be done through contact number phone in your city. The company group includes six telecommunication operators: in Moscow, St. Petersburg, Samara and Tolyatti, Ryazan, Volgograd and the Leningrad region.

After concluding the agreement, the user receives access to the WestCall Personal Account. This is a page of the official website where you can make a payment, track the receipt of funds in your account, order Additional services.

Full list of features:

  • change tariff plan and information on current;
  • editing personal profile data;
  • specialist consultation technical support operator;
  • replenish your balance using the website via a bank card;
  • checking the status of the subscriber account.

To gain access to these features, you must complete the registration procedure. It will require a contract number or data that has already been issued when connecting to the Internet.

To use the online version:


The user is provided with a login and password, consisting of a combination of letters and numbers. When entering, you need to be careful about the case and double-check specified characters. If the page has not been previously registered, the subscriber can apply for access to the Personal Account. Available through section "First time on the site", which is located below the data entry fields.

To do this, select the “Registration” section and enter the contract number. The application is reviewed within 24 hours, after which email address The user will be sent information to log into the site.

Login to your WestCall personal account

In the future, you can use the services and capabilities of the portal through standard procedure entrance. On official page: buttons are located "Login and Registration". A previously registered client will be able to use the first one. If the user has forgotten the password for his personal account, he can recover lost data.

To do this, go to the official website and click on the button "Entrance". Under the data entry fields there is an inscription: "Forgot password", by clicking on which the user will be transferred to new page. In the window that appears you need to enter the address Email specified during registration.

If the data matches, a message will be sent to your mobile phone, and a link to reset your password will be sent to your e-mail. The user must come up with new combination and enter it twice.

In the future, you will be able to log into your Personal Account with a new password. If the user has lost all access data, then you should contact technical support.

Connecting SMS alerts is in demand among WestCall clients. Using this service you can find out information regarding:

  • date of next payment of subscriber bill;
  • changes in the tariff plan;
  • newsletter containing useful information about the latest innovations;
  • payment status.

Using the number mobile phone the user can make payments. WestCall accepts payments from the following operators: Tele2, Megafon, MTS.

To connect account replenishment via mobile number, you should:

  1. In your Personal Account, go to the “Payments for services” section.
  2. Enter the contract number, mobile number and amount.
  3. Confirm payment via SMS message.
  4. Wait for the procedure to complete successfully.

Using this method, you can deposit from 50 to 15,000 rubles into your account. Before sending, you need to check your phone balance.

Why do you need a Personal Account?

After familiarizing yourself with the tariffs and connection rules, you can apply for Internet or telephony services. First of all, it is worth checking the availability of such an opportunity in a particular locality. To find out technical features network, just go to the official website: https://westcall.ru/ and go to the section " Check address».

The user can submit a connection request. On the provider’s website, you must fill out information where you indicate the address and contact information of the service applicant. The house is added to the database, after which potential client a notification comes to specified number mobile phone.

Personal account opens additional features replenishment, in addition to the standard - in cash. All methods of replenishing your account:


The client can use the deferred payment function for a period of 48 hours. To plug " Trust payment» you can in your personal account by going to the section "Payment". If the user has additional questions or it is impossible to log in, you need to contact technical support.

Through a connected profile, the client can obtain information without leaving home. You can resolve issues with tariffs and connecting additional services through your Personal Account, without involving specialists.

Customer support via Personal Account

Get detailed information about WestCall tariffs, registration issues can be resolved through the technical support service. You can call specialists at hotline: +7 812 337-50-50 or by contacting special form Online.

Upon calling, the client will be provided with the following type of information:

  1. Instructions for using your Personal Account.
  2. Terms of services provided and tariffs.
  3. Additional features and balance information.

The subscriber can also refuse the services provided through the personal account. The refusal should be reported via the WestCall support number.

WestCall is a Russian telecommunications company with its head office in Moscow.

Like other companies, WestCall has its own official website, which can be accessed by both the company’s clients and those who intend to join their number.

Among the materials offered to clients, a personal account is available, the capabilities of which can be used at any time convenient for you.

In order to gain access to your account, you will first need to register. To do this, on the login page to your personal account, you will need to select the link “First time on the site?”, and then indicate your contract number and email address registered in the WestCall database. After filling out this data, you will need to click on the “Get password” button. As a result, you will be sent electronic message to continue the registration procedure.

If your e-mail is not registered in the WestCall database, a corresponding message will appear indicating the e-mail address to which you will need to send a message for registration. In this case, you will need to click on the provided email address, as a result of which a connection request will appear.

In this application you will need to indicate the number of the current contract, the name of your company, as well as your e-mail, and then click on the “Submit” button.

If, while completing the registration procedure necessary to gain access to your personal account, you still have questions, you can familiarize yourself with the training video “Primary Authorization,” the link to which is posted on the login page.

After completing registration, you will be able to log into your personal account, for which you will need to enter your email address and the received password. If you forget your password, to recover it you will need to follow the appropriate link and indicate the e-mail registered with WestCall, with which access to your account will be restored.

Login to your personal account

Undoubtedly, only clients of the company can access WestCall’s personal account. In order to join their number, you will need to connect to WestCall services. To do this, you can fill out a connection application provided directly on the website. In this case, you will need to indicate the address at which you want to connect. If your home is not connected, you will be asked to leave a request and tell your neighbors about the possibility of connecting to the services of the WestCall company, which may affect the speed of this connection.

If your home is already connected, you will be notified about available services which you can use in the near future. In the form provided, you will also need to indicate your name and telephone number. If desired, you can also provide an email address. Here you will need to select the desired services and agree to the processing of personal data. After filling out the form provided, click on the “Submit” button.

After connecting to WestCall services, you will be able to access your personal account - a service that allows you to use a number of opportunities at any time convenient for you. The cabinet's capabilities include receiving detailed reporting on transactions that were completed over a certain period of time, and information about the current balance sheet. The account also allows you to manage your tariff plan, disable and activate additional services. Here you can make online payments for the use of connected services.

If, while working with your personal account, you have questions that you cannot find answers to on your own, please contact the support service. You can contact the phone number indicated on the WestCall website or leave a corresponding request. In the latter case, you will need to indicate the name of your company, The contact person, contract number, phone number and email address, as well as describe the problem that has arisen.

If over time you want to disable your personal account, you will also need to contact support for this.

To gain access to the materials of the Unified Integrated Information System of the Moscow Department of Education, you will need to carry out.

WestCall personal account - lk.westcall.ru


"Westcall"– a universal communications provider offering subscribers the opportunity to use broadband Internet services, cable television, telephony. The company cares about its positive reputation and makes every effort to ensure that customers feel comfortable using the services. That is why the developers have created an official website with useful information content. It also supports the possibility of a personal account for managing connected services and viewing current balance.

All Westcall subscribers can log in to their personal account. After logging in, you have the opportunity to independently change your tariff plan, connect additional services, and check your account balance. To log in, you will need to visit the official website from any device, find the login form and provide a username and password.

Managing services through your personal account

All users of their personal account are able to manage connected services without leaving own home. This is much more convenient than visiting a company representative office - now there is no need to coordinate a time, get to your destination and stand in queues. Now it is enough to have a computer to perform the following actions:

  • Independent change of tariff plan;
  • Inclusion of additional services;
  • View completed payments and transactions with your balance;
  • Make payments for services online and pay off debts.

Of course, the personal account is not a unique development of the company. Competitive providers also provide this opportunity. However, Westcall specialists are constantly improving the resource and promptly correcting errors that arise.

Westcall personal account features


The telecommunications company has tried to provide maximum amount opportunities for its subscribers. Developing personal account, programmers took into account user wishes and implemented the most useful solutions. The result is a convenient personal page where the client can manage his account, connect additional services, and view payment statistics. If you have any difficulties, you can always write to support. Operators will help resolve the issue and provide a meaningful answer.

Registration in your WestCall personal account

The provider's subscribers are not required to register. Login data is created when the contract is concluded. The client receives a paper copy containing unique login with a password. Also attached brief instructions, how to use the main features of your personal account. It is recommended to store the information in a safe place, otherwise recovery will be required.

If the password is lost, the subscriber is able to recover it independently. You must visit the Westcall website, press the corresponding “Forgot password” button and indicate phone number, specified in the contract. Coming soon email, allowing you to recover your password. The client must specify a new one secret code and keep it in a safe place.

SMS notification service


All company subscribers are provided with free service notifications. After connecting the service, the user will receive important information to your phone regarding the contract and use of telecommunications services. This opportunity allows you to receive information on major events, including:

  • Reminder of the need to pay for services on time. The message arrives a few days before the balance is exhausted. Helps prevent unexpected suspension of services;
  • Information about the received payment;
  • Confirmation of tariff plan change;
  • Important events within the company. Tariff changes, profitable offer and new services that will soon be available to consumers.

Users of mobile operators MTS, Beeline, Tele2 and Megafon are able to pay for the provider’s services through their mobile account.

To pay for services from your phone, you need:

  • Find the appropriate form on the website, enter the Westcall agreement number and the desired payment amount;
  • Wait for the message to arrive on your phone number. The text will ask you to confirm the translation. It is recommended to check the data and send a response message with the specified code;
  • In a couple of minutes from balance mobile operator The pre-specified amount will be debited. The money will immediately be credited to the telecommunications user’s balance.

In this way you can make transfers ranging from 50 to 15,000 rubles.

One of the largest providers in Russia, the WestCall company has been operating on the market for more than fifteen years. This popularity is explained by the wide range of services provided, as well as their excellent quality.

The provider cooperates with both private clients and large organizations to which it provides Internet communications, digital telephony, as well as intelligent services.

The provider provides reliable and high-quality wired telephone communication. The cost of local intrazonal communication is quite affordable. You can use the full range of services (forwarding, notifications, Internet, touch-tone dialing) both in a big city, for example St. Petersburg, and in a small village.

Using the Internet from West Call, the client receives high speed communications around the clock, good quality connections for low price. Wireless quality Wi-Fi connection is in no way inferior. All users can take advantage of favorable tariff offers and also take part in promotions.

Disadvantages and nuances

The WestCall company has some disadvantages, limitations and nuances that need to be taken into account before concluding an agreement. Such a nuance is the lack of the ability to use additional functions wired telephony if it is connected using a paired circuit.

If sealing equipment is connected, high speed technologies Internet connections are not working. It is also possible that there will be a temporary lack of communication due to maintenance or unforeseen problems.

To use high-speed Internet using ADSL technology, you must purchase or rent a modem. For wired internet necessary Free access to telephone lines.

To use wireless Internet, the client needs to buy or rent a router from the provider. Online work is only possible within the router's coverage area. All of the above features apply to both individuals and for corporate clients.

Connecting services

If, after familiarizing yourself with the features of cooperation and the company’s tariffs, you decide to enter into an agreement, it is worth checking the availability of such an opportunity. You can do this without leaving your home by simply visiting the provider’s official website at: http://westcall-rzn.ru A verification function is available on the main page of the site technical capabilities connecting communication services to a specific address.

You must enter a name in the form provided. settlement, for example, Rybnoye, street name and house number where the connection needs to be made. To find out the result, click “Check technical feasibility”.

If the required address is not in the list, scroll through the page and click on the “Submit a request” button.

Based on requests submitted by potential users, the provider connects the house to its network. After entering the address into the database, a notification is sent to each client.

User account functions

All WestCall clients can use the self-service service. This functionality allows you to receive information about expenses and manage services remotely at any time of the day. Since May last year, the Westcall Ryazan personal account has been updated and improved. On this moment a new version available to all clients.

The need to change the interface is associated with the transfer of clients to a different numbering system, and accordingly a change in contract numbers. IN updated version In the account, the client has the opportunity to view the new personal account. This makes it much easier to determine when a temporary payment is needed.

The subscription fee must be paid by the client before the first day of each month. But it is recommended to pay a little earlier, since the condition for activating communication services is the availability Money(not less than the established subscription fee) on the account.

Login and registration

You can enter your Westcall St. Petersburg personal account through home page site.

On the right top corner page, click on the “Personal Account” link. Next, a window will appear for entering personal data - login and password.

After entering the data, click “Login” and enjoy the privileges of your personal page.

How to register

So how to login personal page only an authorized user can, new clients must go through the registration procedure using the link: http://lk.westcall.ru/login

On this page, click “First time on the site.”

Next, a window will appear where you need to enter your contract number and personal email address. Click the "Get Password" button. After that Information system checks the correctness of the entered data. If they are reliable, an individual password to enter your personal account is sent to your email address.

If the client's email address is not registered in the company's system, an information notification will appear on the screen.

To register email, click on the address indicated in the message and fill out the application.

The application will be processed within 24 hours, after which you can repeat the registration procedure.