The laptop is frozen and does not work: what to do, how to turn off a frozen laptop? How to restart a laptop using keys if it is frozen and does not turn off even forcibly?

An article about options for restarting a laptop of versions Windows 7, 8, 10, Lenovo, Asus, Samsung.

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In this article, we will try to help the laptop user in the following cases:

when the laptop freezes when turned on, at the shutdown stage, during operation
if the computer mouse, keyboard, or touchpad stops working.

Let's consider steps to resolve these problems for the version Windows 7,8,10, devices Lenovo, Asus, Samsung.

General information

Restarting the device is required not only when it freezes, but also to download working programs or install a new software service. Let's look at the options on how to do this. A simple way to reinstall a laptop of any series: Lenovo, Asus, Samsung can be done using the start menu. However, for different versions Windows there are some nuances.

Main start menu keys: “Start”, “Shutdown”, “Reboot” (indicated in red)

Scheme for Windows 7:

using the mouse, press the key "Start"(below, left).
click on the arrow next to the option "Shutdown."
In the window that opens, mark the option and activate it.

Diagram for Windows 7: “Start”, “Control Panel”, “Shut Down” keys

Scheme for Windows 8:

move the mouse cursor from bottom to top on the right side of the laptop screen, opening the menu.
find the option "Options"(gear icon).
activate by pressing.

Open the “Options” option

press the key "Shutdown."

Scheme for Windows 10:

We launch the start menu.
on the panel that appears, select the option "Shutdown."

Selecting the Shutdown option

in the menu that opens, press the key "Reboot."

Selecting the "Reboot" option

Note: The laptop restarts within a minute. In exceptional cases, you can try disconnecting the device from the power supply, then turning it on again. The action leads to system errors, so you should not abuse it in this way. Scheme for Windows 10, different variants:
Let's take a closer look at the different options for rebooting a laptop version 10 :

using the key "Start"(see steps above).
using keys Win+X.
using a combination ALT + F4.
using code Shutdown.
using the utility.

How to use the key "Start" to restart the device, we described above.
Using the keys Win+X:

press the above keys at the same time.
enter the menu.
select the options: log out, shut down or reboot.

Select the options: log out, shut down or reboot

Using buttons ALT+F4:

Press this combination and a menu will open.

Press ALT + F4 to open the menu

Using the menu, we also select the required option.

After activating the “Shutdown” button, select the “Reboot” option and click “Okay”

Application of the code Shutdown To reboot you can do this:

activate the option "Run."
dial the combination win+ r by entering the code shutdown /s.
press the key "OK”, confirming the work done.

Activate the “Run” button, enter the code, confirm

Installing the appropriate utility will also handle the restart:

put the option into operation "Run."
dial the combination win+ r by entering the code slidetoshutdown.exe.

Activate the “Run” button, enter another code, confirm

confirm the work done with the key "OK".
look at the information on the screen "Swipe to shut down or reboot."

We perform the action indicated on the screen: “Swipe to shut down or reboot”

In some cases, the following components of the laptop refuse to work: mouse, touchpad and herself keyboard. We will describe how to solve the problem below.

Reinstallation when the touchpad freezes

Action plan:

touchpad, sensitive device. Check it for contamination, clean the touchpad with a soapy piece of cotton wool, wipe with a damp cloth, and let dry.

The touchpad on a laptop needs to be cleaned

check the sensitivity settings (for Lenovo, Asus, Samsung).

Sensitivity parameters using the example of an Asus laptop

Check the working programs for the touchpad.

Checking touchpad drivers

check the keyboard connection. Connection is possible by pressing the keys Fn and any of F1-F12.

Check your keyboard connection by pressing the indicated keys

Press the touchpad power key.

Touchpad on/off key

disable the computer mouse, the action will lead to the inclusion of the keyboard.

Disconnect the mouse, the keyboard will work

Reinstallation when mouse freezes

Reasons for mouse freezing:

virus infection of the device. The solution is to install an antivirus program and remove malicious systems.
the drive ball under the mouse is dirty. Solution: remove the ball, clean it, insert it back.
The optical drive of the mouse is dirty. Solution: Clean the recess where the light diode is located by disassembling the mouse, then reassembling it.
device cache contamination. Solution: clear the cache from your laptop.
mouse failure. Solution: purchase a new element.

Reinstallation when the keyboard freezes

For laptop of any manufacturer Lenovo, Asus, Samsung, the keyboard may stop working.
Causes and solutions:

breakdown of the touchpad, USB ports. We take it in for repair or buy a new keyboard.
if some of the keys do not work. Solution: Press the keys NuLk And fn, the problem will be fixed.

NuLk and fn keys on a laptop

virus infection of the device. Solution: you will have to restore the system Windows in the standard way or using the option "Task Manager".
keyboard dirty. Solution: removing the keyboard, cleaning with an alcohol solution, soap solution, drying. The best option: cleansing with a special air spray.

Removing the keyboard before cleaning

If the battery is low, a message appears on the laptop: “Low charge. Connect the charger". The laptop should be connected to an electrical outlet.

There are times when the device freezes completely. What to do? You will have to use the forced reinstallation option. Press the key responsible for turning off and hold in this state for several seconds. The laptop will turn off. Alternatively, you can remove the battery device and disconnect it from the network. The action is not a reboot, but it is a chance to restore operation. There is a risk that the data may not be saved.

In some cases, it is not a complete shutdown that helps, but a combination of three keys ctrl+alt+del. After pressing, a menu appears "Log out", then the system will update automatically. This option is smarter.