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Problems with Prey and their solutions: bugs, crashes, freezes, low FPS, sound disappears. Crashes, lags, low fps, brakes, freezes and black screen in Prey (2017) - solutions

If you are faced with the fact that Prey slows down, crashes, Prey does not start, Prey does not install, controls do not work in Prey, there is no sound, errors pop up, saves do not work in Prey - we offer you the most common ways to solve these problems.

First, check if your PC's specifications meet the minimum system requirements:

  • OS: 64-bit Windows 7, Windows 8.1 and Windows 10
  • Processor: Intel i5-2400 / AMD FX-8320
  • Memory: 8 GB
  • Video: GTX 660 2 GB / AMD Radeon 7850 2 GB
  • DirectX 11

Be sure to update your video card drivers and other software

Before you remember the worst words and express them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the most fresh drivers. Often, drivers specially optimized for them are prepared for the release of games. You can also try installing more later version drivers, if the problem is not solved by installing the current version.

It is important to remember that you should only download final versions video cards - try not to use beta versions, as they may contain a large number of no errors found or corrected.

Don't forget that for stable operation games often require the latest installation DirectX versions, which can always be downloaded from the official Microsoft website.

Prey won't start

Many problems with launching games occur due to incorrect installation. Check if there were any errors during installation, try uninstalling the game and running the installer again, after disabling the antivirus - often files necessary for the game to work are deleted by mistake. It is also important to remember that in the path to the folder with installed game There should be no Cyrillic characters - use only Latin letters and numbers for catalog names.

It also doesn’t hurt to check if there is enough space on the HDD for installation. You can try to run the game as Administrator in compatibility mode different versions Windows.

Prey slows down. Low FPS. Lags. Friezes. Freezes

First, install the latest drivers for your video card; this can significantly increase the FPS in the game. Also check your computer's load in the task manager (opened by pressing CTRL+SHIFT+ESCAPE). If before starting the game you see that some process is consuming too many resources, turn off its program or simply end this process from the task manager.

Next, go to the graphics settings in the game. First of all, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and disabling them will significantly improve performance without significantly affecting the picture quality.

Prey crashes to desktop

If Prey often crashes to your desktop slot, try to start solving the problem by lowering the graphics quality. It is possible that your computer simply does not have enough performance and the game cannot run correctly. It's also worth checking for updates - most modern games have a system automatic installation new patches. Check if this option is disabled in the settings.

Black screen in Prey

Most often the problem with a black screen is a problem with GPU. Check if your video card meets the minimum requirements and install the latest drivers. Sometimes a black screen is a result of insufficient CPU performance.

If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT+TAB), and then returning to the game window.

Prey is not installed. Installation stuck

First of all, check if you have enough HDD space for installation. Remember that for correct operation The installation program requires the stated amount of space, plus 1-2 gigabytes of free space on system disk. In general, remember the rule - there should always be at least 2 gigabytes on the system disk free space For temporary files. Otherwise, both games and programs may not work correctly or may refuse to start at all.

Installation problems can also occur due to lack of internet connection or unstable work. Also, do not forget to pause the antivirus while installing the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering them viruses.

Saves don't work in Prey

By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system drive. Often save files are stored in a documents folder, which is located separately from the game itself.

Controls don't work in Prey

Sometimes the game controls don't work because simultaneous connection multiple input devices. Try disabling the gamepad or, if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your gamepad does not work, then remember - games are officially supported only by controllers defined as Xbox joysticks. If your controller is detected differently, try using programs that emulate Xbox joysticks (for example, x360ce).

Sound doesn't work in Prey

Check if the sound works in other programs. After this, check whether the sound is turned off in the game settings and whether the sound playback device to which your speakers or headset is connected is selected there. Next, while the game is running, open the mixer and check if the sound there is muted.

If you are using an external sound card, check for new drivers on the manufacturer's website.

Prey 2017 was released today. And after the release, many players encountered a number of problems. If you have low FPS in Prey 2017? Doesn't start? Black screen? Does it slow down? No sound? Saves not working? Gives an error message? Crashes to desktop? Read our article for the solution to all these problems.

And it’s clear that first you need to make sure that your iron horse is not outdated and meets the minimum or recommended requirements of Prey 2017 on PC. You can find the system requirements below:

Minimum System Requirements

  • OS: Windows 7 64-bit
  • CPU: Intel Core i5-2400 3.1 GHz or AMD FX-8320
  • Video card: 2 GB video memory, Nvidia GeForce GTX 670 or AMD Radeon HD 7870
  • RAM: 8 GB
  • Hard drive: 55 GB
  • OS: Windows 7 64-bit
  • Processor: Intel Core i7-3770 4-Core 3.4 GHz or AMD FX-8350
  • Video card: 4 GB video memory, Nvidia GeForce GTX 970 4GB or AMD Radeon R9 290
  • RAM: 8 GB
  • Hard drive: 55 GB
Look, if everything is fine, but it still slows down, then below you can read the most important problems of Prey 2017 and their solutions.

Prey 2017 is slow. Low FPS. Frisit. Lags

If your Prey 2017 slows down or displays low level FPS, then first of all we advise you to reinstall the video card drivers, this can significantly increase FPS in Prey 2017. Also, if necessary, install latest version Microsoft Visual C++ 2010, DirectX and Microsoft Net framework.

If all of the above did not help in any way, and you still experience low FPS and slowdown in the game, then change the graphics settings when you first start it. First of all, disable anti-aliasing, and lower the detail and draw distance settings in Prey 2017. You can also disable post-processing settings, most often they require a lot of PC resources, and disabling them will significantly increase the game performance and will not greatly affect the picture quality.

It is also worth downloading the first day patch after installing the game and updating the game before launching. Perhaps this will help you avoid most of the problems.

Prey 2017 won't start. Takes off

Most often, problems with launching the game arise due to incorrect or incorrect installation. Make sure there are no errors during installation. If errors occur during the installation of Prey 2017, cancel it and start the installation again, first disabling the antivirus. You also need to remember that you should not have Cyrillic characters in the path to the game installation folder. Use only letters and numbers.

After installation, run the game as Administrator.

Black screen in Prey 2017

If after launching Prey 2017 you see a black screen, try switching the game to windowed mode by pressing the Alt+Enter key combination. Then go back to mode full screen by pressing these key combinations again.

Black screens in games are most often caused by GPU issues. Make sure that your video card meets the minimum requirements for the game that we described above, and also update your video card driver.

There is no Russian language in Prey 2017

Officially, Prey 2017 has been completely translated into Russian. So it is not recommended to download a third-party cracker. If you do not have Russian in the game, try changing the language in the game settings menu. If there is no option to select the Russian language, then reinstall the game with the antivirus disabled.

Prey 2017 crashes on desktop

Prey 2017 saves not working

If your game saves do not work, or the game does not save, make sure that you have enough disk space where the game save folder is located, most often this is drive “C” - the drive with the installed OC. Also make sure that the path to the save folder has only Latin letters.

Prey 2017 no sound

Before running Prey 2017, make sure the other program has sound. After that, look to see if the sound is turned off in the game settings and whether the correct device for sound playback is selected there. Next, you should open the mixer while the game is running and check if the sound there is turned off.

If you have an external sound card, update the drivers for it, and then install the game.

This concludes our selection of solutions to problems with performance and launch of Prey 2017, we will definitely update the article new information. Stay with us in the coming days, we have prepared a lot of interesting things about this game for you.

Before release, the developers promised that Prey would work much better on PC than Dishonored 2 and there should be no problems. Fortunately, they kept their words - the game is very well optimized and stable.

But still, a small number of players encountered some difficulties. Below we will describe them and solutions.

List of Prey technical problems and their solutions

Prey won't install (Steam)

Close Steam. Go to the folder where Steam is installed and delete all files and folders except: SteamApps, Userdata, Steam.exe. Launch Steam and wait for it to load.

Prey crashes during gameplay

If during departure it is not written what the error is, then here are several solutions. Check the game cache in Steam, disable anti-aliasing in the game settings, try loading another save (previous). Increase the virtual memory size.

Prey constantly slows down

Open the manager Windows tasks Find Prey.exe in the list and set it to the highest priority.

The mouse cursor does not disappear in the game

Change the game resolution to the original one.

No sound in game

Collapse the game double click Alt+Tab and return to the game again.

Prey freezes while playing

Update your video card drivers. Disable triple buffering and vertical sync. Try running the game in windowed mode.

Game freezes while loading

Disable third party software related to measuring or monitoring frame rate, such as Fraps.

Prey 2017, as you know, is already being played on PC, officially. True, only those who managed to bypass the regional restriction and download the game to their computer in normal form.

About a week before the official release of Prey, a mega-discussion broke out on the Internet regarding how the toy would go to PC.

The gaming community, it turns out, will never forget the bouquet of emotions that was presented to many PC users with Dishonored 2, as well as the number of patches that the developers had to release in order to finally eliminate all the most “glaring” problems of the game. That’s why even now some people are still worried (and, by the way, quite rightly) that the same story won’t repeat itself with Prey.

In this post we have collected some useful information that will help you increase FPS in Prey, do this way, so the game doesn't crash(or crashed less often), and also publish a recommendation from the developers on how to overcome a bug with sound (No Speech And Audio).

It is very likely that this post We will update as new bugs and glitches are discovered in the game, so check this page from time to time. In addition, if you yourself find useful information on the topic of fixing onibok in Prey, then leave your notes in the comments under the article. Both we and our other readers will be grateful for your help.

So, first, let's settle the hardware issue. This means that for Prey, the comrades from Arkane require next low :

  • percent: Intel i5-2400, AMD FX-8320
  • video card: GTX 660 2GB, AMD Radeon 7850 2GB
  • RAM: 8 GB .
  • percent: Intel i7-2600K, AMD FX-8350
  • video card: GTX 970 4GB, AMD R9 290 4GB
  • RAM: 16 GB.

Further, if the computer itself does not raise any questions, then before running Prey on it, still do not forget to download and install new drivers for the game: for AMD And for nVidia (382.05 WHQL - on this moment ).

And there's another one important point. Here list of all graphic settings games with accessible values ​​for everyone (in English for now):

  • Monitor: Self-explanatory
  • Resolution: Self-explanatory
  • Display mode: Windows; Fullscreen; Borderless windowed
  • Vertical sync: Off/On
  • Brightness: Self-explanatory (-5 to 5 in increments of 1)
  • Preset: Low; Medium; High; Very High
  • Object detail: Low; Medium; High; Very High
  • Shadow quality: Low; Medium; High; Very High
  • Texture quality: Low; Medium; High; Very High
  • Anisotropic filtering: 2x; 4x; 8x; 16x
  • Anti-aliasing: Off; FXAA; SMAA 1x; SMAA 1Tx; SMAA 2Tx
  • Screen-space directional occlusion:
  • Screen-space reflections: Off; Half resolution Full resolution

Now in order:

#1: how to increase FPS in Prey

step 1: Download and install RivaTuner utility ;

step 2: Open it in the line “ Framerate limit » (« Frame rate limit") set the desired value and click Enter .

For those who play Prey on a computer with nVidia video card and suddenly you want the toy to come with an fps equal to half a hertz of the available monitor (i.e. 30 fps on a 60 Hz monitor), then you can also adjust this parameter using a tool Nvidia Inspector . Like that:

There is an opinion that this decision may be useful in a number of situations. For example, if your computer cannot support 60 fps, wild jumps in fps are observed or “frames are torn,” etc.

#2: Prey crashes every 15 minutes

This problem often happens on PCs with Windows 10 and touch screens. If the game starts to crash frequently and regularly, it is recommended to do the following:

step 1: In Windows 10, open " Task Manager «;

step 2: IN " Task Manager"open the tab" Services "and turn it off TabletInputService (« Tablet PC input service«).

#3: Prey doesn't play audio, speech or dialogue

Judging by the number of reviews and complaints, this bug has already become world famous, and the developers are already aware of it, as they say. all ears buzzed. In general, if Prey also suddenly turned into a silent movie, then you are not alone. There are at least two solutions to this problem at the moment:

solution no. 1 : exit Steam, close the client and restart the computer, if that doesn’t help, then...

solution No. 2 : it is necessary to perform the so-called clean install DirectX, moreover, as Microsoft recommends doing it ;

or solution No. 2.5 : we try to restart the computer, launch Steam and, perhaps, it will automatically download a new patch (700 MB).

#4: how to change FoV (field of view) in Prey via the game.cfg file

In fact, the developers promised to implement the function of changing the field of view in the game in the form of a standard slider. But if FoV needs to be adjusted right now, then this can be done manually by changing the corresponding values ​​in the game configuration file. For this:

step 1 : find and open in text editor Notepad++ (or at least in Notepad) file game.cfg (it is located in the root folder: "%USERPROFILE%\Saved Games\Arkane Studios\Prey\");

step 2 : find the string cl_hfov = 85.5656 , where 85 is the “view sector” value, which can be increased up to 120.

By the way, game.cfg also contains some other parameters, in particular (all the values ​​listed below are set to MAXIMUM):

maximum parameter values ​​in game.cfg

i_useSteamController = 0
sys_spec = 0
r_VSync = 1
r_Fullscreen = 2
r_Width = 1920
r_Height = 1080
r_overrideDXGIOutput = 0
sys_MaxFPS = 144
sys_spec_water = 3
sys_spec_volumetriceffects = 3
sys_spec_sound = 3
sys_spec_postprocessing = 3
sys_spec_physics = 3
sys_spec_light = 3
sys_spec_gameeffects = 3
sys_spec_particles = 3
sys_spec_shading = 3
cl_hfov = 92.000000
r_arkssr = 2
r_arkssdo = 2
r_AntialiasingMode = 3
r_TexMaxAnisotropy = 8
sys_spec_texture = 4
sys_spec_shadows = 4
sys_spec_objectdetail = 4

#5: How to disable blur and aberration in Prey

Probably, the developers will also patch blur and chromatic aberration soon, but for now let’s briefly talk about how to disable them in the configuration file so that, as they say, “it’s not an eyesore.” So:

  • 5.1. how to remove motion blur (Motion Motion Blur)

step 1: in the program Notepad++ (it’s better to use it, if it’s a hack to install, you can get by with standard Notepad) open game.cfg (remember, it’s located in the folder at C:\Users\<ваш ник>\Saved Games\Arkane Studios\Prey, if you installed the game on drive C);

step 2: scroll the list to the very bottom, at the end copy from here and paste the line r_motionblur = 0 and then save the file.

  • 5.2. how to disable chromatic aberration

Without closing the file (or opening it again), copy from here and paste the line to the bottom of the list r_ChromaticAberration = 0 and save game.cfg.

#6: how to disable intro in Prey

If or when you get tired of the toys too, you can always turn him off. This is actually done in the “old-fashioned” way, i.e. by changing names certain files. Like that:

step 1 : open the folder C:\Program Files (x86)\Steam\steamapps\common\Prey\GameSDK\Videos ;

step 2 : rename following files(manually):

Ryzen_Bumper.bk2 V Ryzen_Bumper.bk2.old
LegalScreens.bk2 V LegalScreens.bk2.old
Bethesda_logo_anim_white.bk2 V Bethesda_logo_anim_white.bk2.old
ArkaneLogoAnim_Redux_1080p2997_ST-16LUFS.bk2 V ArkaneLogoAnim_Redux_1080p2997_ST-16LUFS.bk2.old

TO BE CONTINUED

Discussion: 2 comments

    Does anyone have a problem that not all game sounds are played? Sound card I have SB X-Fi Xtreme Audio PCI-E, System - Win7 Ultimate x64.

One of the most awaited games of 2017 is here. The delay in this article is due to the fact that the game is quite well optimized (which is rare these days) and it took a long time to identify any problems. To the credit of the developers, it is worth noting that the problems are mostly common; no serious problems related to the game code were identified for all games. This article will present the most common problems with game Prey and ways to solve them.

The game won't start

  • Make sure that your computer meets the system requirements of the game (at least the minimum);
  • Add the game to the exclusion list antivirus And firewall;
  • Launch the game as Administrator;
  • Start the game in mode compatibility;
  • Check the game for file integrity or reinstall it;
  • If the game throws an error referring to DirectX, then you should update it or reinstall it completely. You should also update the drivers for your video card to the latest version;
  • If the game refers to the absence of any .dll file, then you should reinstall the game. Or you can download missing file from the Internet and place it in a folder system32, but this is quite dangerous, since you can catch a virus.

The game crashes

  • Before starting the game, disable everything third party programs to unload the system;
  • If the game crashes with any error, you should send the error code technical support games, they will send a solution or fix the problem with a patch.

The game is slow

  • Again, turn everything off third party applications before starting the game;
  • Lower the graphics level;
  • update the video card drivers to the latest version;
  • Also for game performance it is worth disabling chromatic aberration, blur in move, sharpness And HDR Bloom. To do this, find the file autoexec.cfg and add the following lines to it: