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Applications won't download on iPhone

Owners of iPhones and iPads are systematically faced with a situation where the App Store does not download applications. To find a way out you will have to go through several stages one by one from simple to complex.

Application loading stuck - how to understand

The situation when applications from the App Store, be it a game, a movie or a music track, cannot be downloaded, causes owners of modern Apple gadgets a lot of inconvenience.

Signs and causes of the problem

Signs of an application freezing:

  • It does not respond to any user actions, the button indicator turns gray, and the installation process wheel does not spin.
  • When you try to download software from the App Store, an error message appears.

The error correction algorithms are similar for iPhone and iPad with any version of iOS.

1. Check airplane mode

In a situation where applications on the iPhone do not load, switching to Airplane mode for about 20 seconds helps.

This simple step will reboot the SIM card, after which you can connect to the Internet connection and try to download the application again.

2. Free up memory space

The reason for the freeze may be that the device's memory is overloaded. To free up space, simply remove unused applications.

3. Check your internet connection


Even if the Wi-Fi indicator indicates that the network is functioning at full capacity, it is still worth checking your Internet connection. To do this, the user is recommended to go to the browser and open any page. If it is displayed in its entirety, the connection is stable.

4. Make sure restrictions are disabled

iOS has a feature that disables some iPhone options, including downloading applications. Activating the download ban can serve as an answer to the question: “Why aren’t apps updated on iPhone?”

5. Work on Apple servers

Messages about technical events on Apple servers are regularly reflected in the news feed. By looking there, you can get information explaining the reasons why applications are not downloaded from the App Store. When carrying out work on the server, all that remains is to wait for it to finish.

More options to solve the problem

1. Restart download

Sometimes the download of an application is interrupted due to accidentally touching its icon. When you restart, an error may occur; you will not be able to continue downloading from the same place. There is only one option left - to start the process again.

2. Stop and resume downloading

In the case when the icon remains gray for some time, it makes sense to pause the download process by clicking on "Pause" and then restore it


3. Launch a second parallel installation


4. Repeat authorization in the App Store

  1. Go to the App Store catalog.
  2. Select your registered Apple account.
  3. Click "Logout".
  4. Re-authorize your account.

5. Update IP address

Updating the IP address of the Wi-Fi network can, in many cases, restore the ability of the iPad or iPhone to download applications. Sequencing:

  1. Open the "Settings" section.
  2. Select "Wi-Fi".
  3. Find the active network and click on the icon (i) on the right.
  4. Select "Update IP Address".

6. Reboot the router

Rebooting the router will help fix errors and Internet connection failures that prevent software from loading. To do this, simply unplug the device, wait a few seconds, and then turn it on again.

7. Reboot your device

When applications are not updated in the App Store, rebooting the device will help fix the situation. After your iPhone or iPad turns on again, you can check for stuck downloads.


8. Use a computer

One of the steps to fix the problem when applications are not downloaded to the iPhone is to synchronize the Apple device with iTunes on the PC. In this case, the device connects to a PC with the iTunes application already running. Synchronization of devices is possible provided that the Apple ID account on the phone and PC matches.

9. Reset settings

The drastic way to resume booting is to perform a full factory reset. Before choosing such a measure, it is recommended to create a backup copy of your iOS device.


10. Go to DFU mode

I can't fix the App Store connection failure, what should I do? The last hope to download the application is to put the device into DFU mode.

11. Update software

Developers take into account software errors in new OS versions. Therefore, updating iOS can solve many problems, including freezing application loading. To perform the update it is enough:

  1. Go to the "Settings" section.
  2. Select the "System Update" option.
  3. Click "Download" and "Install".