Play Market does not work - reasons and solution

In this article we give reasons why the Play Market does not work, as well as 12 ways to access it and solve the problem.

Play Market does not always work on devices, there are many explanations for this. Incorrect configuration of the gadget, problems with software and connection - all this could be the reason. There are also external ones, when it refuses to work due to problems on the server. Let's look at this in more detail.

Resetting Play Market settings

Let's try resetting the settings, because... the problem may be a large amount of unnecessary information. For this:

  • go to "Settings";
  • go to "Applications"/"Application Manager";
  • select "Google Play Services";
  • Select the item "Memory";
  • Click "Clear cache".

After this, it won't hurt to reboot your device.

Uninstalling updates

If updates have been installed that contain flaws, you need to return the service to its original state. To do this, in the Google Play Market settings (see the previous paragraph), select “Remove updates”. After this, we also reboot the device, go to the store, install the latest updates that will make the system more stable.

What if it's "Google Play Services"?

Similar to the situation with the Play Market application, you need to go to the “Services” settings. Go to "Applications", select "Google Play Services". You also need to clear the cache there. Restart your smartphone/tablet.

Activating the Download Manager

The download manager may have been accidentally disabled. For example, if you tried to solve other problems with the device. In this case you need:

  • go to "Settings";
  • go to the "All" section;
  • select "Download Manager";
  • turn it on;
  • restart your smartphone.

Deleting a Google Account

This is a last resort measure, so synchronize all settings and data before deleting your account. Next, perform the following steps:

  • go to "Settings";
  • go to the "Accounts" tab
  • select Google;
  • click on the mailbox, select "Synchronize";
  • save all data;
  • Click "Delete account".

Remove incompatible apps

Many programs can only negatively affect the operation of the system, in particular the Play Market. Therefore, check the downloaded applications, remove all unnecessary ones and try to restart the device.

Check date and time

Google may refuse requests to download applications if the date and time are configured incorrectly and synchronization is disabled. For this:

  • Go to "Settings";
  • Go to the "Date and Time" tab.

Reset Android settings

This measure is one of the radical ones: all data on the smartphone is deleted. But if all else fails and your Google account cannot be restored, do the following:

  • Go to "Settings";
  • Find "Backup and Reset" there;
  • Perform a factory reset.

Remember to sync all data before deleting. Go to Settings>Accounts>Google. Select an account and click "Synchronize".