Play Market does not work on Android - How to fix it

The Play Market (Google Play) application is a convenient way to get new programs on Android devices. Like any other application, it is subject to glitches and errors that disrupt the service. Let's figure out why the Play Market doesn't work on Android and how to fix the problem yourself.

If your phone does not access the Play Market, do not rush to delete the application or run to the service. Most often, the problem is solved by the simplest actions:

Check your Internet connection - is Wi-Fi connected, are sites loading in the browser. If there is no network, the Play Market will not launch.
Reboot your device by turning it off completely and then back on. Restarting automatically resolves most system errors.
Check the set date - if the value is incorrect, the store cannot be launched.

If, as a result, the Play Market on Android still does not open, proceed to the next steps.

Adjusting application settings

One of the reasons why the Play Market (Google Play) does not work is errors in . Android applications constantly collect and save various information to the device’s memory, which helps them work faster. Over time, errors accumulate in the cache, disrupting the operation of programs.

To clear saved data:

open “Applications” in the menu;
Find “Google Play” in the list and click on it;
in the window, select “Erase data” and “Clear cache”.

Reboot the device and check the service. If problems appeared after installing a new version of the utility, additionally select “Uninstall updates.” The program will be restored to its factory state.

If the Play Market crashes on your phone, it is additionally useful to clear application data:

Google Play Services.
Google Services Framework.

Consistently erase the cache and roll back updates.

It is also useful to check the operation of the Download Manager and Google Accounts services. They are responsible for receiving updates and identifying the user; if they fail, you will see that there is no connection or a connection error. You can find services in the general list of applications - click on the name, if the “Enable” button is active in the settings, click it.

Eliminating incompatibility

Installing third-party programs is a common reason why the Play Market does not work on a device. This applies to utilities that block Google Play to bypass its restrictions - downloading paid programs with fictitious payment. If you have installed Freedom or its equivalent, you will not be able to access the Play Market. It is not always possible to fix the problem by removing the pest program - it leaves entries in system files that completely block access to the store.

To solve this you need root rights and any file manager. Then do this:

Open the catalog system, there is a folder in it etc.
Look for the file in the list hosts, without extension. Save a copy of it in another folder.
Open hosts in a text editor.
Leave one line in it - “127.0.0.1 localhost”, delete the rest.
Save the file, reboot.

Deleting an account

When the Play Market does not work on a tablet or smartphone, it is sometimes useful to re-link your Google account. In order not to lose personal information - contacts, mail, photos and music, first synchronize the data by creating a backup copy:

in the menu, go to the “Accounts” section and the “Google” item;
click on your mailbox address;
check the boxes for saving, and click the button with 3 dots to launch “Synchronize”.

When the copy is ready, select “Delete” from the same menu. Reboot and connect your Google account again via email address.

Resetting the settings

If all else fails, you will have to perform a full reset. The method is radical, but it helps eliminate the most serious problems in work. The device will return to factory settings, all errors will be deleted - along with all user data. Therefore, first save photos, videos and music to a memory card or PC, so as not to lose them, synchronize your Google account data.

For complete cleaning:

in the menu, find “Backup and reset”;
activate “Reset settings”;
confirm the operation and wait for it to complete.

After the reboot, re-link your Google profile to the device and upload the saved data back.

Error codes

If the Play market displays an error code when opening, you can guess the necessary corrective actions based on its meaning:

malfunction error code 504: download failed, clear cache;
491: delete and re-link your Google account;
919: There is not enough memory space, delete some files or applications;
927: The store is being updated, wait for it to finish;
941: Occurs during update, delete Google Play data.

Features of Meizu

Meizu owners should act a little differently. The developers of these gadgets included a special installer in the shell for working with Google utilities. For initial installation, proceed as follows:

on the main screen, go to the “Best” folder;
install “Google Services” from the selection of applications; you will need an Internet connection;
Restart your phone and the Play market will appear on the screen.

The Google Installer icon will remain on the system - you can delete it or leave it to use in the future to resolve possible service errors.

If there is a problem with Google Play on Meizu, just reinstall the store. If you uninstalled Google Installer, download it from the "Best" folder. Run the installer, click on “Uninstall” below to erase the Market. Then re-install the application and link your Google account to it,

Conclusion

We figured out what can cause failures and errors in the Play Market. Usually, to eliminate errors, it is enough to restart your smartphone; if there is no result, clear the saved data and the cache of all Google system utilities. In the most difficult cases, a full reset will help - the device will completely return to factory settings, getting rid of the accumulated information garbage.