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I don’t receive messages on Android, what should I do? The phone has stopped receiving SMS messages. Setting a ban on incoming SMS

The reasons for the problem with SMS may be software errors, memory filling, OS glitches and operator failures cellular communication. The worst thing that can happen is a hardware malfunction of the radio module, in which the phone will not be able to see cellular communications at all. We will look at the main reasons why SMS messages do not arrive on your Android phone, as well as ways to solve them.

Despite the fact that modern mobile phones have tens of GB of memory, at one point it may not be enough even for SMS. Music, photos, application and browser caches, all this regularly fills space on internal storage. If you don't use it special utilities to clean up debris and not remove unnecessary files yourself, the phone's memory becomes full. As a result, there are lags in the operation of the system and even SMS notifications do not arrive.

Clearing internal memory

Solution

Lack of memory is quite rare reason, which stops sending SMS messages on your phone. However, if this happens, it is quite simple to correct the situation. It is enough to enter the message list and delete several text conversations from there. We also recommend putting free utility and clean the internal memory of your mobile phone from garbage.

See how to use the program Clean master can be found in the instructional video below.

Mobile operator overload

On some days, especially on major holidays ( New Year, Easter, etc.) load on mobile operators increases. This is due to a significant increase in the number of SMS messages that users send to their friends, family and friends. In such situations, a situation may also arise when SMS messages to your phone stop coming.

Solution

Since in in this case the reason is workload mobile operator, then practically nothing depends on the user. It remains to wait until the level of congestion mobile networks will begin to fall and SMS notifications will begin to reach the recipient steadily. But you can help improve the quality of signal reception quite in a simple way using the capabilities of the mobile phone OS. To do this you will need to do the following:

  • Go to the system settings menu.
  • Select the option “on the plane”.
  • Wait until Android is completely disconnected from mobile networks.
  • Enable the “on the plane” option again.

After completing the above steps, you will be reconnected to the operator cellular network. But this time with a nearby tower, which will provide more high level signal reception. To ensure the effect is reliable, you can also restart your mobile device.

Spam is enabled or application data needs to be cleared

One of the most common reasons why SMS messaging on your phone does not work is that the blocking is turned on. As a result of this, the operator sends messages to your mobile phone, but its operating system blocks them, protecting itself from spam.

Disabling Lock Mode

As a result, the user can observe a high level of signal reception on the screen, but wait unsuccessfully for SMS notifications to arrive.

Solution

To solve this problem you will need to do the following:

  • Open the system settings menu.
  • Disable blocking mode.
  • Go to the “application manager” tab, where you find “messages”.
  • Calling context menu Long press to clear data.

Clearing Messages app data

After this, it is also advisable to disable spam. To do this, also, through the task manager, open “messages” and uncheck the box next to “Spam settings”. Now you can reboot your smartphone and enjoy receiving SMS messages.

Disabling spam settings

Non-working SIM card or the phone itself is broken

The SIM card inserted into the phone is a chip that receives a signal from the cellular operator. During prolonged use, it may fail, thereby partially or completely leaving the subscriber without communication. In this case, SMS messages will also not be sent to your phone.
A hardware malfunction of the mobile phone, as a result of which messages stopped coming to Android, is a breakdown of the radio module. This happens when the phone falls on a hard surface or moisture gets into its case. Options using “non-native” are also possible charger, resulting in a short circuit.

Solution

The problematic SIM card needs to be checked on another phone, while at the same time cleaning the contacts of the connector into which it is inserted. If another mobile phone also has problems with receiving SMS messages on Android, then you should contact the customer service center of your operator. They can replace a faulty SIM card while keeping your number mobile phone.
If inserting a SIM card into another phone resolves the problem, you will have to contact service center for mobile phone repair. In this case, most likely, you will need to replace the radio modules and its auxiliary parts.

What if you don’t receive SMS messages on your Android phone? What could be the reasons? similar phenomenon? There are a lot of them. It is difficult to predict which option you will have. Therefore, it is worth considering all possible causes, and then using the method of elimination to determine the “root of evil” that applies to your situation. In fact, the question is not so simple. To find the correct answer to it, you will have to analyze all your manipulations with the device. Even the slightest change can cause messages to not arrive. But this is not a reason to panic!

Network congestion

Why don't I receive SMS messages on my Android phone? The first reason for this phenomenon may be the most common network overload of your cellular operator. This problem is especially noticeable in big cities.

Heavy load on the network causes communication failures. Therefore, the subscriber cannot make calls, receive and send messages, or access the Internet through a mobile device. All you have to do is wait. As soon as the network is unloaded, all functions will return to normal.

Blocking

Why don't I receive SMS messages on Android? Another very interesting reason This phenomenon may result in your number being blocked. This turns out to be the operator's fault. If you have very little money on your balance (more precisely, you are in the red), services are blocked.

Operators usually warn their subscribers about possible blocking. To return all communication services to your phone, you just have to pay for them. More precisely, cover the minus you have formed to a positive balance. There is nothing difficult about it. Just keep an eye on your SIM card account. Then the number can be blocked.

Viruses

Are you not receiving SMS messages on your Android phone? If you are interested in the reasons for this phenomenon, analyze your recent actions with the device. They may be the source of the problem.

For example, often problems with SMS messages arise due to infection mobile device some kind of virus. No one is immune from this phenomenon. If you are using mobile internet, the possibility of infection cannot be ruled out.

Are you not receiving SMS messages on Android? What to do? Check your device for viruses. A variety of things will help you with this antivirus programs for phones. It is not always possible to detect a virus using such utilities. Some are well "encrypted". To find them, just think about whether you entered your phone number on any third-party sites and services. Very often it turns out that it is precisely this behavior that leads to the infection of the phone with viruses. Try not to enter your phone number on the Internet. Do this only on reliable and time-tested sites.

Phone problems

Are you not receiving SMS messages on your Android phone? If the problem is not at all with viruses or with your cellular operator, you can pay attention to the integrity of the device you are using. Sometimes it fails. At such moments, problems arise in all areas of the device.

You'll have to take the phone in for repair. If the problem cannot be corrected, you will need to buy a new device. Then after saving the settings from your operator, everything will return to normal. And you will be able to send/receive messages on Android.

System

The last option that can only be assumed is that there is a problem with operating system phone. They happen by various reasons. Usually this problem observed mainly among those who actively use the device every day and constantly update it with various programs. Due to the small amount of free space on the memory card or the abundance of utilities, the system fails.

In this case, you may need "Android". It is not recommended to do it yourself. It is better to take the device to a service center. There they will quickly help you correct the situation. Self-flashing usually does not give results. If you have encountered this process before, you can reflash Android at home. The possibility of success cannot be ruled out.

Perhaps these are all the common reasons why SMS messages do not arrive on your Android phone. Most often, problems lie in the operation of your operator's network. This reason must be excluded first.

One of the most frequently asked questions, which occurs among phone users: “Why don’t I receive SMS on my phone?” It’s difficult to say right away why this happens, because there can be several reasons, starting with incorrect message settings and ending with hardware failure. In today’s article we will talk about the most popular problems due to which SMS messages stop coming to the phone, and we will also look at solutions possible problems.

Memory full

The first and most common reason why SMS does not arrive on your phone is that the internal memory of the device is full. And although modern gadgets have sufficient memory, sooner or later it fills up and messages simply stop arriving. This problem is especially common on older phone models and modern ultra-budget ones.

Many people are sure that if they connect a memory card to the device, the problem will disappear, but this is not so. Messages are never used external drives and are saved only in the phone memory. Fixing the problem is actually quite simple - you need to clean internal memory from everything excess garbage. You can do this yourself by deleting all old unnecessary messages, call logs and applications installed on the internal memory. But it's best to use some special application for more deep cleaning, such as SD-Maid or CCleaner Mobile.

Incorrect settings

The next reason why SMS does not arrive on the phone is incorrect settings or reset message settings. As a rule, when you connect a SIM card to the phone, all parameters for messages are set immediately, but it also happens that they “fly off” as a result of a software glitch or due to the user’s fault. Determining the problem can sometimes be very difficult, because few people even think about the fact that settings can be reset. This is perhaps one of the most insidious reasons why SMS messages do not arrive on your phone.

What to do about this problem? Here is the procedure. First, you need to go to the website of the cellular operator that owns the SIM card. Now you should find the SMS center number on the website. As a rule, such information is given only in personal account user, so you will have to register. When the coveted number is received, it will need to be entered into the phone. To do this, you need to go to the SMS application and open its settings. There should be an item “SMS center”. You need to go into it and enter the number in the appropriate field.

Airplane mode

Another known reason why SMS does not arrive on your phone is when airplane mode is turned on. Many users like to use it to be in silence for a while, without any calls, etc. Unfortunately, disable this mode after a certain time, most people forget, which is why they continue to receive no calls, no messages, or other notifications.

Fortunately, the problem is easy to fix - all you need to do is turn off airplane mode. This can be done either from the phone settings, or through the status bar, or through the shutdown menu, which appears when you hold down the power button.

SIM card or tray

Often the problem why SMS messages do not arrive on the phone is the SIM card or its tray. Yes, this also happens, and, alas, the reasons for SIM card failure often remain unknown. One option is a manufacturing defect.

In addition to the SIM card itself, the tray for it may also fail. The contacts in the connector often break off, oxidize due to moisture, or simply fail due to burnout or the same defect.

The problem with a faulty SIM card can only be solved by replacing the card itself. As for the tray, there are several options. If we're talking about about oxidation of contacts, you can always clean them with a cotton swab and soda. If one of the contacts is broken or the tray is faulty, then only replacing it with a new one will help.

Although in Lately appeared a large number of various instant messengers, complete refusal of SMS messages is not yet possible. And they are quite popular. However, SMS messages do not always reach the subscriber. What this might be connected with and what to do in this case is in our article.

Changing a non-working SIM card

Or rather, the card itself may be working, but not completely. The fact is that at a certain point in time, a SIM card, especially if you have been using it for a long time, may fail.

But the point is that you can make incoming and outgoing calls, but SMS messages no longer arrive. In this case, it is recommended to change the SIM card to a new one. Fortunately, it's free, and the process takes a few minutes. The main thing is to go to the nearest office of the telecom operator, not forgetting to take your passport with you - for identification.

Checking your phone settings

In the settings of your device, you must make sure that the specified data is correct. So, it is very important to find out the SMS center number for your operator. If it is different on your phone from what the operator tells you or from what you saw on the operator’s website, it must be replaced with the current one. Moreover, even if the number is correct, it is still recommended to delete it and write it down again.

You can find out the SMS center number from your telecom operator by calling hotline, and on the official website of the company.

Clearing the device memory

It's no secret that in push-button phones, as a rule, there is a limit on the number of SMS messages, not necessarily incoming, but even outgoing. If the memory is completely full, then incoming SMS message you won't see.

What to do? Of course, you need to clear your memory by deleting unnecessary messages. After this there should be no problems with message delivery.

Removing third-party applications

Often the problem is related to installation additional applications. You've probably heard about the applications that are needed to receive/send SMS messages? In some cases, during installation they may conflict with the software built into the smartphone, and then messages will not arrive.

What should I do? Removing such an application should help.

What’s interesting: if you don’t have such an application installed, but you don’t receive SMS, then installing a third-party application for SMS messages can solve the problem. Install one of popular applications and see if the messages start coming.

Removing the virus

IN modern smartphones Viruses have been around for a long time. Often they don’t reveal themselves in any way, so you won’t immediately understand that the problem is in a malicious file. Install an antivirus, update the databases and scan the system for malicious files.

We look at the black list

Almost all smartphones support the function. In this case, not only calls, but also SMS messages will not be received from it. You need to go to the blacklist on your phone and make sure that the number is not included in it. If you see him there, .

Reboot the device

If the problem is hidden in a failure software, then a simple one can help. Reboot and look at the result.

Resetting the settings

If all else fails, then as a last resort you can try resetting the settings (the so-called). This function allows you to return the device to initial settings, but all data will be deleted. Therefore, before resetting the settings, you need to save all the necessary information.

You can ask your questions about the article using comments.

Even though we rarely use SMS today, we still need them, at least “for an appointment,” to receive some information from the operator. And the situation when SMS messages do not arrive on Tele2 is still a problem. Let's look at why this happens and what to do to deal with the problem.

Perhaps it's the SIM card or the quality of the connection

If Tele2 does not receive SMS messages to your phone, you first need to check whether there are problems with the signal and whether the SIM card is functioning at all. This issue can be resolved by calling any mobile number.

  • The beeps sounded - everything was fine. We are looking for a problem elsewhere.
  • The system resets dialing - there is no signal or it is very bad. In this case, we just wait until everything gets better. Once SMS arrives on the server, it is stored there for 24 hours, and the operator solves communication problems in much less time. Therefore, there is no need to worry here.
  • The robot operator reports the suspension of service - here, we think, everything is clear. All that remains is to find out the reason for the blocking and remove it. Try contacting support by calling 611 .

Please note: it is possible that SMS messages do not arrive due to problems during the process of updating the OS and installing new software, if something went wrong due to Internet connection failures. Try restarting your smartphone. With a high probability, after switching on, all messages that you could not receive before will be delivered.

Briefly on the topic

Brief information on the topic: if the reason is that SMS messages do not arrive as a signal, then you should not do anything. They will be delivered after the communication problems are resolved. If this is not the problem, then you should clean your inbox or correct the error in the SMS center number.

Why don’t I receive SMS messages on my Tele2 phone: maybe it’s a problem with the device

Perhaps your phone cannot receive new messages because the memory is full of old ones. That is, the messages do not “not arrive”, but simply “hang” waiting. Today this is rare, since most modern devices independently monitor the number of SMS messages in folders and delete a certain number of them at specified intervals. However, “rarely” does not mean “never”. Therefore, we advise you to look into your inbox and clean it out.

Another possible reason why SMS messages do not reach Tele2 is third party application, somehow blocking the reception of messages. It could be something that was installed along with the software you need, or, for example, a child pressed the wrong buttons. To check this version, open the application manager and see if there is anything suspicious there that has appeared out of nowhere. You can find out why in our other article.

Briefly on the topic

Brief information on the topic: sometimes SMS messages do not arrive due to problems on the device itself. It could be:

  • Inbox full.
  • Crash during phone update.
  • Interference caused by a third party application.
  • Incorrectly entered SMS center number.

The problem may also arise due to an internal failure, due to which the system can no longer read the SMS center number. In this case further actions depend on the smartphone OS. If you don’t receive SMS messages on Android in Tele2, what should you do:

  • We open messages in the right top corner press the “Menu” button.
  • Now “Message settings”, “Advanced” and “SMS center”.
  • Here you will see phone number federal format. First try copying it, deleting it and pasting it again. Then the device should be rebooted. If it doesn’t help, replace the existing number with a universal one: +79043490000 .


IN Windows Phone everything is the same, just go through the device settings, the “Applications” section. And on iPhone it’s different file system, so only sending the command is possible here **5005*7672*+79043490000# . In essence, this will be the same replacement of the SMS center number with a universal one.