How to add minutes on Tele2. How to disable basic outgoing and incoming SMS messages on Tele2? Information about tariffs and services

If a subscriber communicates a lot via SMS, the Tele2 operator offers a lot of opportunities to save money. But what if you no longer need a large number of text messages? How to disable the service? This article also contains information on how to completely disable the service of sending and receiving SMS messages.

How to disable service SMS notifications and messages from Tele2?

The mobile operator likes to notify its subscribers about the approaching balance to zero, about new SMS quizzes, and other issues. If the subscriber does not want to receive automatic messages from Tele2, you can disable them in the following ways:

by calling Tele2 operators at 611, tell them that you no longer want to receive service information;
You can disable service messages by sending a USSD command to *155*20# “Call”.

How to disable basic outgoing and incoming SMS messages on Tele2?

If the subscriber is sure that he no longer wants to receive free and send standard SMS messages, then he can refuse this free basic service. The "SMS" and "MMS" options are active immediately after connecting the Tele2 SIM card. What actions to take if this service is completely unnecessary?

You can refuse the service through Tele2’s “Personal Account”. You need to go to “My Services”, find the “SMS” option in the list of free ones and deactivate it by pressing the “Disable” button.
If you cannot access the Internet, you can call the Tele2 operator at 611 and voice your desire.

Disable the additional package of SMS messages through Tele2’s “Personal Account”

Each subscriber can register a Tele2 “Personal Account”, with the help of which it is easy and convenient to independently manage all the services offered by the mobile operator. How to disable a package of paid SMS messages in this way?

You must log in to your “Personal Account” by entering your login and unique password;
in the top menu on the main page there is an option “Tariffs and services”, you need to click on it;
click on the “Service Management” window, then “My Services”;
select the service connected to your personal number and deactivate it.

The subscription fee will be charged immediately after the service is disconnected. The remainder of SMS messages for which payment has already been made will remain with the subscriber, he will be able to use them as needed.

Disable paid Tele2 SMS package via phone

If you do not want to register your “Personal Account”, you can also disable the service via telephone by typing the deactivation command.

If the subscriber has forgotten which package of SMS messages is installed, much less the command to disable it, a call to the operator at 630 will help.

The subscriber needs to listen to information about his tariff and connected services. Next, on the Tele2 website, look at the command to disable your option, dial it from your phone.
Next, the subscriber must follow the instructions that appear in the dialog box.

Deactivate the paid SMS package service through the Tele2 operator

A universal way available to absolutely all subscribers to manage their services is to call Tele2 operators. Qualified specialists will help solve all problems related to mobile communications in the shortest possible time.

The operators' toll-free number is 611. You can call at any time of the day. You need to listen to the automatic greeting from the answering machine, then press the “0” key and wait for a response from an available operator.

The dispatcher will ask you to clarify your identity by providing information about the passport data of the subscriber on whom the SIM card is registered. If you don’t have your passport at hand, you can name the code word that the subscriber came up with and voiced on the day he connected to the Tele2 network. Once the person has been identified, the operator will disable all paid unwanted services.

Tariff plans with a subscription fee in Tele2 require packaged use of services. That is, a certain number of free minutes of conversation, SMS, MMS and traffic are provided for the billing period. When the limit is exhausted, free minutes disappear and you have to pay for the call in accordance with a certain tariff. From time to time, the mobile operator runs various promotions and bonus programs that allow subscribers to receive an additional number of free minutes or SMS. However, much more often clients want to increase the limit.

Mobile Internet

The use of mobile Internet by Tele2 users assumes that:

Initially, I purchased a tariff plan with an Internet package, which has traffic restrictions.
Initially, a tariff was purchased with standard payment terms for each megabyte spent.

In the second case, access to the network is quite expensive, especially for subscribers who often use the World Wide Web. Therefore, such tariffs provide for the connection of additional services: “Internet Package”, “Internet Portfolio”, etc. As part of the service, people can borrow between 7GB and 30GB for a certain cost. Money is debited monthly. You can connect these options to any tariff, with the exception of the “Modem” line.

For clients whose tariff plan initially provides for a certain traffic, connecting to an additional package offer is unprofitable. However, when the traffic limit ends, either the connection speed drops significantly, or the ability to access the World Wide Web is completely blocked. If the traffic is over, it can be extended. Before the Add Traffic service appeared, the Add minutes (about 60 minutes) and Add speed options were used. Additional traffic is not provided in such large volumes as package offers. The subscriber can increase access by 100 and 500 MB per day, as well as 1, 3 and 5 GB per month.

The offer varies depending on the region, so it does not provide the opportunity to add additional traffic everywhere. The cost also changes. There are two standard ways to replenish traffic: either on the website in your personal account, or using the USSD command. However, for different regions, the same command can enable different conditions. For example, *155*231# in Moscow and Moscow Region will help extend the Internet by 5 GB for a month for 250 rubles, but in St. Petersburg the same team will provide only 3 GB for a month for 240 rubles. Therefore, exact information on how to activate the service in a specific region must be clarified on the website or with the hotline operator.

The conditions for extending traffic for archived tariffs of the “Black” line are somewhat different. Users of these tariffs do not have a choice of specific traffic, since for and they are provided with 500 MB for 50 rubles, and for and - 1 GB for 100 rubles. Residents of Moscow and the region have the opportunity to use free 4G Internet.

Calls and SMS

It is temporarily impossible to extend free minutes and SMS for Tele2 subscribers, so information on how to add minutes on Tele2 applies only to the World Wide Web. Unlike the Internet, which stops working after the limit is exhausted, calls and SMS remain available, but at a certain cost. From time to time, the mobile operator offers promotions, information about which can be found on the Tele2 website in the Payments and transfers section. One of the most popular bonus programs was the Bank promotion. The owner of a SIM card can accumulate bonuses from the purchase of various goods and services. These bonuses could be used to pay for mobile services if the free minutes ran out. Bonuses could not be spent on subscription fees and some other payments.

The article describes how to extend Internet traffic on Tele 2.

Navigation

The Internet for mobile phones differs from wired Internet in that it provides users with limited speed traffic. For example, with the Tele 2 operator, after the end of the period of time for which Internet traffic was allocated, the speed decreases from a maximum to 64 kbit/sec.

Thus, it seems that the mobile operator Tele 2 provides an unlimited amount of Internet traffic, but with a conditionally maximum speed that is cut off at one time or another. How can you extend the speed of the Internet, which is so popular these days, on “Tele 2” and get additional time without any restrictions?

In response to this, Tele 2 provides its users with the following services:

« Add time» – additional period of time to use the Internet at maximum speed
« Add speed» - additional traffic volume for using the Internet at maximum speed

Let's talk about all this in more detail.

How to find out the remaining traffic?

In order not to find yourself in a difficult situation when the traffic has exhausted itself, and the Internet is desperately needed, for this you need to periodically check and monitor your traffic in advance.

This is also necessary because often a poor connection to the World Wide Web and a decrease in its speed may not be associated with the traffic itself, but simply with failures and heavy loads on the network. The subscriber can be deceived and try to extend the traffic when there is no particular need for it.

For each service from Tele 2, which makes it possible to access the Internet, there is its own command for checking traffic. Below is the relevant list:

To check traffic on the entire line " Black» — dial USSD request *155*0#Call
Internet package» — dial USSD request *155*19#Call
To check traffic on the tariff " Internet from your phone» — dial USSD request *155*15#Call
To check traffic on the tariff " Internet Suitcase» — dial USSD request *155*021#Call
To check traffic on the tariff " Internet Portfolio» — dial USSD request *155*020#Call
To check traffic on the tariff " Internet on tablet» — dial USSD request *155*022#Call

After typing each command, you will receive an SMS with all the information on the current Internet traffic. If the latter has really exhausted itself, then you can think about extending it.

How to extend Internet minutes on Tele 2?

For many subscribers, it is more profitable to add not the amount of traffic, but additional time to use the World Wide Web. This will be useful when you need to process a large amount of information (for example, download video files or programs) in a short time.

For this case there is a service “ Add time"from Tele 2. Thanks to this service, Internet access is increased by 20 minutes, and there are no restrictions on speed or gigabyte size. It is designed for all the described Internet options except “Internet to tablet” and the “Black” line.

The following commands are assigned to work with this service:

To activate the service " Add time» — dial USSD request *155*171#Call
To deactivate the service " Add time» — dial USSD request *155*170#Call
To check the service status " Add time» — dial USSD request *155*17#Call

In addition, you can monitor the service through your “Personal Account” on the Tele 2 website.

How to extend the Internet speed on Tele 2?

After the end of traffic on Tele 2, it is possible to extend the Internet speed by using the appropriate service - “ Add speed" In this case, the subscriber is provided with an additional 500 MB until the end of the day, and then the service is automatically deactivated (the speed is reduced to 64 kbit/sec). That is, there is no need to disable the service manually.

It is designed for all Internet tariffs and options indicated in the article.

To work with " Add speed» the following commands are provided:

To activate - dial USSD request *155*181#Call
To check the status - *155*18#Call

Attention: all information provided in the article on services, tariffs and options is valid for St. Petersburg and the Leningrad region. You can find out information for other regions on the Tele 2 website.

Video: Setting up Internet Tele2 Russia

Most of us love to chat with friends and family, and therefore there are often situations when the package of minutes included in the tariff plan is sorely lacking. How to add minutes on Tele2 if the main package is exhausted, because paying for calls according to regular tariffs can be a bit expensive for many.

Briefly on the topic

To activate additional minutes on Tele2:

Dial the command - *155*24*1# and call key

What you need to know:

The service is available on all tariffs of the “Moy” line, except for “My Tele2”.

You will be given 50 minutes

The cost of the service is 50 rubles

You can connect it 5 times in one billing period

How to activate

How to extend the time for calls if the minutes on Tele2 have run out? Let's look at the possible ways:

The fastest - you can type a short command. The combination to activate this extension is *155*24*1# and a call key. This command can be used on any tariff plan where it is possible to purchase additional time. This method is suitable for those who, for some reason, at the time of the desired connection are not able to go to the office or call the operator.
You can always seek help from a specialist. Call the contact center by dialing 611 , write to technical support in the Telegram or Viber messenger, fill out the feedback form on the website tele2.ru (here you can also use the chat).
Visit one of the service points. Whatever method you choose, explain to the specialist the essence of the problem, and, after a short identification procedure, a company employee will connect you to the required service.

How else can I connect additional minutes on Tele2? We told you about all the methods.

We would like to note that through the “Personal Account on the Website” and through the application, there is no possibility of connecting additional conversations.

On our website you can find out a lot of interesting and useful things, for example, the service from Tele2 ordering content, what it is and how it works, or why Tele2 says the number is dialed incorrectly!

Exceptions

You can get additional minutes on Tele2 on almost all tariff plans of the “Moy” line. The exception is “My Tele2”, but this tariff, in principle, does not provide minutes; it is intended for accessing the Internet. But if you have:

"My Online Ultra"

Price

What you need to know if you decide to buy additional call time:

For each of these tariff plans on Tele2, it is possible to connect an additional package of 50 minutes. It will cost 50 rubles - you agree, it’s more profitable than paying 1.5 rubles per minute of conversation according to the main tariff.
The package can be replenished only five times, so, nevertheless, be more prudent so as not to be completely left without communication.
With additional minutes you can call all numbers in Russia
The subscription fee for use is debited immediately after connection, and if the package remains unused at the beginning of the next billing period, the fee for it is summed up with the monthly fee for the main tariff
The service is not available when connected simultaneously with the “Annual subscription” option

Staying outside of major world events, the latest news reports, the latest updates on social networks and multimedia content is not an option in modern conditions, and sometimes can lead to a number of troubles. Tele2 company knows the solution to the problem of many subscribers - the “Internet Package” will become your indispensable assistant and friend who will not leave anyone indifferent. A unique option with a wide range of tariff plans will give you the opportunity to personally experience the maximum comfort and convenience of surfing at high speeds of the mobile Internet.

What is an “Internet Package”?

“Internet Package” from Tele2 is a service for active network users, so as not to be left out of ongoing events for a minute, exchange files and receive necessary materials from partners, employees or relatives. The only inconvenience is that the option is not suitable for regularly downloading large amounts of data, and network access may be limited at the most inopportune moment. During activation of the “Internet Package”, mobile traffic in the amount of 5 to 7 GB is automatically connected for a period of 30 calendar days. There will be no speed deceleration during this period. Upon expiration of the connected option, Tele2 will write off funds as a subscription fee. A subscriber can use the “Internet Package” not only in his home region, but also while roaming within the Russian Federation.

The inconvenience when connecting the option is that the service is not provided to subscribers of the “Black” tariff line, which include:

The “Black” tariff provides subscribers with mobile traffic in the amount of 2 GB, costing from 99 to 199 rubles, depending on the region of residence.
The “Very Black” tariff differs from the above-mentioned tariff only in the increased amount of mobile traffic, of which the subscriber is provided in the amount of 10 GB, and the subscription fee (in this tariff it ranges from 250 to 399 rubles, depending on the region of residence).
The “Super Black” tariff includes mobile traffic in the amount of 6 to 10 GB of mobile traffic and a subscription fee costing from 400 to 599 rubles for 30 calendar days of using the tariff option. There is no speed limit.

To clarify information on the provision of the “Internet Package”, dial the command 611 on your phone and press the call button - the operator will instantly answer the incoming call and advise on all existing questions.

Additional restrictions also apply to the region of residence of the Tele2 subscriber due to the fact that the provision of the service is not possible in all service regions. Active users of St. Petersburg and the Leningrad region can connect themselves to mobile traffic in the amount of 5 GB for a subscription fee of 250 rubles. The situation is different with Tele2 clients in Moscow and Moscow Region - for them, the subscription plan will be 299 rubles for 30 calendar days from the moment of connection, after which mobile traffic in the amount of 7 GB will be automatically connected.

Important! Be careful when connecting to the Internet Package, as funds are debited regularly on the 30th day from the date of the last payment of the subscription fee. If there is not enough money in the account, Internet access is suspended. Access to the network is resumed only after replenishing the missing amount. To find out the amount of remaining mobile traffic, dial *105# on your phone.

It is also worth noting that the unused number of GB under the Internet Package conditions is not carried over to the next month. After the subscription fee is charged, the unused traffic is burned, and the subscriber is again provided with 5 to 7 GB.

In the event that mobile traffic ends earlier than expected, Tele2 provides the opportunity to activate the additional “Add speed” option. The amount of the subscription fee differs depending on the amount of traffic provided.

Connecting and disabling the “Internet Package” option

You can activate the service in the following ways:

using your personal account on the official website of Tele2.
dial the following combination of numbers on your phone: *155*191# and press the call button or contact the customer service at 611, where the operator will instantly activate the required service.

Refuse to provide the “Internet Package” either using the subscriber service at 611, your personal account on the official website, or using the following command: just dial *155*190# on your phone and press the call button.