What is ordering content in Beeline 7370. Through a mobile application. Personal account or application

Popular subscribers domestic operator Beeline may notice that funds in the amount of 30 rubles per day have begun to be regularly debited from their mobile account. When calling the operator, it turns out that the subscriber himself has activated the “Order Content” service by calling 9731. For use of which there is a daily subscription fee of 30 rubles. At the same time, the subscriber does not remember ever having either activated such a service or confirmed its activation with mobile operator. What happened? Below we will look at what the “Order Content” service is by calling 9731 Beeline and how to disable it on your mobile device.

In addition to earning money mobile communications and providing access to the Internet, important part mobile operator's revenues are paid subscriptions subscribers for various forms of services. Such services can include SMS or Internet information about weather forecasts and exchange rates, pictures and “yellow” news, trailers and music. All this is sent to the subscriber at regular intervals for a certain fee.

But how can you force a subscriber to pay for receiving content that can easily be found on the Internet absolutely free?

Beeline operator, under whose brand it operates PJSC company"" enters into an agreement with an Internet company (let's call it Informpartner LLC). Under the terms of the agreement, such an Internet company is provided with a four-digit phone number(for example, 9731). In return, the Internet company offers the mobile operator the “Mobile Click” service, through which a paid subscription is activated. The “mobile click” itself can be different. For example, a user on a website clicked on the cross to close the banner, followed a news link, and so on.

List of Informpartner LLC websites where a paid subscription is activated

After the user makes a “mobile click,” Beeline automatically connects him to some paid service (for example, “Order content”) and begins to debit money from the subscriber daily. He can notify the subscriber about connecting the service via SMS from the four-digit number previously provided to the Internet company (in our case it is 9731). Or it may not notify at all, and the subscriber will only be able to notice the debiting of funds by checking the status of his mobile account.

Such SMS does not always come

Having performed a similar trick with thousands of its subscribers, Beeline makes a profit of hundreds of thousands of rubles. And this figure is far from the limit.

What is this “Content Ordering” service from Beeline?

This very service “Order Content” from Beeline 9731 provides the subscriber with various forms of paid digital content - pictures, news, jokes, horoscopes, music and more. This service is provided through a mobile click by Informpartner LLC. The subscription fee for using the service is 30 rubles per day, and 900 rubles per month.

In the vast majority of cases, you may not even notice how you connected to a paid service, because confirmation of connection (for example, by entering a confirmation code on the site) is not used here. IN best case scenario you will receive an SMS from the number 9731 that you are already connected this service. At worst, you will find out about it after the balance is on your mobile account will become negative.

Clicking on the player's play button on one of these sites will automatically connect you to a paid service from Beeline

In case of complaints from subscribers, the operator usually refers to the virus that performed the “mobile click” for the subscriber. At the same time, the operator is not at all embarrassed by the fact that a “mobile click” can be carried out from the old push-button telephone, which actually lacks operating system. And, consequently, the viruses themselves.

To check the services connected to your number, we recommend dialing *110*09# on your phone and pressing the call button. You will receive a response in the form of an SMS message.

How to disable service 9731?

After we have figured out what this “Content Ordering” service from Beeline is, let’s look at how to disable the 9731 service. If you have become a victim of scammers from Beeline, we recommend deactivating the “Content Ordering” service, do the following:


Conclusion

We found out what this Beeline number 9731 is, we recommend that you immediately disable the service, which will protect your account from further debits. The systemic fight against such fraudulent policies from Beeline is quite difficult. Therefore, we recommend that you think about changing your mobile operator to a more worthy alternative.

And I will say that when connecting any subscription, a priori the fault lies with the provider! And the reason lies in the law, which clearly states that without the knowledge and explicit consent of the client, the provider has no right to connect any paid services. And the explicit consent of the client (service consumer) according to the law is confirmation via SMS, or through a telephone terminal, or through a call to a short number. All other cases of connecting services and subscriptions are illegal. There is no confirmation of the order for a paid service, for example in the form of a subscription to third party content, which means debiting funds from your account, this is in any case the fault of the provider, because either he entrusted the management of your account to strangers, either he himself fraudulently, in collusion with scammers, created an illegal scheme for withdrawing clients’ funds from their accounts, or the provider’s security service simply works disgustingly. Well, the latter is unlikely, which means the provider’s equipment is in good working order and protected. It’s easy to prove this, you try to transfer your funds from your account somewhere to someone else’s account, and if you transfer funds to an account approved by the provider, then you will transfer them, but first you will carry out the steps to order the transfer, and then the provider will require confirmation from you (SMS, terminal, a call indicating data and details, in short, everything is like in a bank). But if you try to transfer your money from the provider’s account to somewhere that the provider does not allow, then you will not need confirmation, you simply will not be allowed to carry out such a transfer operation. From this we can conclude that all the content that providers connect to our clients without our knowledge is that we are such idiots and accidentally press some buttons on the Internet, and then, out of stupidity and senile dementia, we confirm our erroneous button presses. And the saddest thing is that the content is usually valid for the weak-minded, who cannot use the Internet free access find the same content, but in free access. For example, descriptions of films, who needs it for 30 rubles a day? Do we rummage through this subscribed service every day, read about all the films, what is said in each film, why do these scammers rob us of money? And if Megafon comes across this scam (and Megafon does this disgrace all the time), then at least he immediately returns the money and cancels the subscription. But Beeline, they are complete pigs, they have the audacity to blatantly claim that the client himself is a fool and connected the subscription. The problem is that our legislators are enemies in this, otherwise they would have long ago not only prescribed the law itself, but also the procedure for punishment for non-compliance with laws, such as the Civil Code of the Russian Federation, the law on the protection of consumer rights, the law on communications, in particular for 01.07. 2007, and then for the same 20 - 30 rubles, they would have been fined 50 million, then the providers would not have been so impudent. And an amount of 20-30 rubles is not enough to open a criminal case, although if you count the number of subscribers of providers, and count how many have already been deceived, it turns out that every day tens of millions of rubles are stolen from subscribers, the chief of police and I counted this together, it’s a pity the laws are not allow the police to intervene, because our laws are being squeaked by cunning infidels who, thanks to these “shortcomings” in the laws, have a lot on their paws.

When faced with a problem where money from a mobile phone simply disappears, you need to think about what functions are connected to the number. The user himself may not be aware of services that require a constant subscription fee. It's easy to cut costs, but you'll have to spend time researching and deactivating services.

Information about paid Beeline subscriptions

Often, along with the tariff plan, the client receives additional services. Most paid subscriptions are connected automatically, without the subscriber’s knowledge. Some services are useful, but there are also unnecessary options who simply waste money.
Users are wondering how to disable unnecessary services on Beeline. First of all, you should find out about current subscriptions. You can obtain information from the operator, at a company branch or through a virtual office.


The most radical way is to call the number 0684006 . The calling client will cancel all subscriptions connected to the mobile phone. This solution is not always relevant, because along with useless options, necessary subscriptions are also disabled.

How to disable paid services on Beeline?

There are five ways to solve the problem. However, you won’t be able to get rid of all subscriptions at once. The client needs to find out which promotions are attached to his phone and apply to disable each service separately.

Ways to deactivate options:

How to disable services on Beeline using commands?

You can manipulate options using system codes. Using the command *110*09# the client will be able to receive a message displaying all connected functions. The request is also sent by calling the number 067409. Each subscription has a number for management. Having found out the option code, you should proceed to disable it.


Commands for deactivating popular services:

This is just a small list of commands for disabling common services. The company has more than 90 additional services. You can find out the command to disable each of them on the operator’s website. Using combinations you can get rid of almost any service.

Ban on services from short numbers

Having learned how to disable paid services on Beeline yourself, do not forget about hidden options. Such mailings are carried out by the content provider and require sending a message to a short number. The connected service is not visible in the virtual office, which makes it difficult to disable it. By forgetting to activate the function, the user will simply lose money, but there is a way out.

Get rid of useless function you can contact technical support operator. The consultant is able not only to disconnect the subscription from the number, but also to prohibit its further activation. This will save the client from unnecessary expenses.

Beeline personal account

The most convenient way to use a virtual account is on the company’s website. The user does not need codes or conversations with the operator; unnecessary service can be eliminated by simply switching the regulator. Although you will need to register to work with the account.

  • Virtual office allows you to:
  • Get information about calls.
  • Manage connected options.
  • Control expenses.
  • Calls to the operator

With the help you will not be able to disable all options. Some shares are disconnected exclusively by teams. You should also know that when contacting the operator you will need personal information. A company employee verifies passport data. If there is no access to documents, you will have to solve the problem using virtual office and teams. If you have any difficulties deactivating services, you should visit the company’s office. Consultants will explain how to disable Beeline services on your phone or will do it instead of the visitor. The staff will check active services and help you choose the right promotions that allow you to save.

The article describes how to disable paid subscriptions on Beeline.

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Paid subscriptions often debit large amounts of money from your account and are therefore annoying a large number of mobile operator subscribers Beeline" Whenever a subscriber begins to notice that their balance begins to mysteriously become empty, as a result, the blame usually falls on paid subscriptions.

For example, there are times when we receive an SMS on our phone from a short number 4867 , notifying that a paid subscription has been activated on our SIM card, requiring subscription fee up to 30 rub./day. But it’s even more luck when such a notification arrives. Many subscribers complained that they did not receive any notification, and the funds were “quietly” debited from the account.

In this review, we will discuss how to deactivate any paid subscriptions on your number and get rid of unnecessary costs. We will look at how these subscriptions are activated on the phone and how to protect yourself from this in the future.

How are paid subscriptions activated on Beeline numbers?

As a rule, most paid subscriptions are activated on our number " Beeline"without our conscious participation. This happens thanks to rather cunning manipulations on the part of those resources that such subscriptions impose on us. For example, we found a program we are interested in on the Internet, but in order to gain access to download, we are asked, say, to send an SMS (or reply to an SMS if we enter our number, supposedly to check that we are real people) to one or another short number. After this, a paid service is connected to our number.

This subscription method, of course, can be considered fraudulent, but so far, unfortunately, no one is fighting this. We just have to be vigilant and never enter our phone number anywhere except trusted ones official resourcesSberbank», « In contact with", etc.), do not send SMS and USSD requests.

In addition, always be careful when downloading and installing strange applications and games. For example, you want to open an opportunity in a game that is not available without SMS, and after sending an SMS you are rewarded with an unnecessary paid subscription, moreover, without notifying you about it.

In other words, if your phone just sits on the shelf, then no paid subscription will simply be activated on it. Therefore, your only weapon is vigilance. Never contact unofficial resources.

Now let's move on to the question of how to deactivate paid subscriptions on your number " Beeline».

Disable a paid subscription on Beeline using “Personal Account”

The most in a convenient way checking your number for paid subscriptions is " Personal Area " Online " Beeline" Register in " Personal account"will be necessary for every subscriber" Beeline", having a computer (or a gadget that supports the Internet) and the Internet.

Order content 4867 Beeline: how to disable?

Here, in " Personal account» you can see the entire list tariff plans, services, paid subscriptions, as well as check the funds on the balance and order account details.

Order content 4867 Beeline: how to disable?

Directly paid subscriptions should be in the “ Information and entertainment».

Order content 4867 Beeline: how to disable?

If you want to unsubscribe from subscriptions, you can do this right here in “ Personal account» with a simple click of the mouse. Just switch the slider opposite unnecessary service and get rid of extra costs. In addition, here you can find out what commands you should run to disable subscriptions.

Order content 4867 Beeline: how to disable?

But it should be noted that there are subscriptions from other operators, which will force you to contact them directly to deactivate their services. Find a site of this operator or, if this does not help, contact his office.

Disable a paid subscription on Beeline using your phone

Order content 4867 Beeline: how to disable?

Unfortunately, the operator " Beeline» did not provide the ability to manage paid subscriptions through the menu in the phone. That is, it is possible to activate subscriptions through such a menu, but not to disable them. You will either have to go to your “ Personal Area", or call the customer support center " Beeline».

The last option is the most popular among subscribers " Beeline", rather than the same " Personal Area" If you want to know which paid services are activated on your phone and how to deactivate them, then:

  • Call the number 0611 (we get into voice menu, and then wait for the consultant’s response). This method requires a passport linked to your SIM card (you will need to read your passport details to the operator)

By the way, here you can block access to short numbers and thereby protect yourself from possible connection to paid subscriptions.

In addition, if you find a command to disable subscriptions anywhere on the Internet, then by all means use it. For example, to get rid of a paid service connected via short number 4867 , You need:

  • Send SMS with the text “ Stop"(or " stop», « STOP», « stop», « STOP», « Stop") without quotes for the number 4867

After this, you will be unsubscribed from this unnecessary service, which requires a subscription fee of 30 rubles/day.

Disable paid subscription to Beeline at company offices

The usual way to solve your problems related to cellular communication– this is a visit to the offices of a mobile operator. IN in this case you will need to go to the nearest office " Beeline"with your passport. Your passport must be linked to your SIM card, otherwise you will not be served. State your problem to a company employee, and then he will do everything for you and also give all the necessary advice.

Is it possible to get a refund for a debit for a service associated with a number? 4867 ?

Unfortunately, paid subscriptions that are random or not randomly activated on your phone are being considered " Beeline", as full-fledged connected services that require a subscription fee, and do not imply any refund, as if you subscribed to a tariff, for example, " Highway“, and then they would tell you to refund your money because you connected by accident. The same applies to paid subscriptions carried out by calling 4867 .

But if you have specific facts with you that prove that you really are a victim of fraud, then contact your nearest office." Beeline» with this evidence, as well as your passport. There you can consult with the staff " Beeline" and write a corresponding statement.

Video: How to disable paid services and Beeline subscriptions?

If you begin to notice that from your mobile account funds mysteriously begin to disappear, but you haven’t made a lot of calls and haven’t used the Internet much, then most likely you have paid services connected. In this instruction you will learn how to disable paid subscriptions and services on Beeline to avoid further expenses.

The fastest and easiest way to disable paid services is to contact the operator at 0 6 1 1. In technical support you can find out about connected subscriptions and the cost of funds for them. Unfortunately, getting through to an operator can be problematic, and not everyone likes to use the voice menu, but everything unnecessary will be turned off upon request.

Via SMS (shortcode)

To contact the service control center and disable Beeline subscriptions on your phone, you can dial the code * 1 1 0 * 0 9 # and press the call button. After this, you will see an SMS message on the screen active services and information on how to deactivate them.

The most popular of them are Beeline. Music", "Unified Mail", "Newsletters" and "Locator". You can deactivate them by sending the word “STOP” to numbers 6305, 2824, 5054 and 5166, respectively.

For other services there are more long codes teams, their list can be seen on the official Beeline website.

Through your personal account

To disable Beeline subscriptions on your phone through your My Beeline personal account, you need to visit the website my.beeline.ru and log into your account using your login (phone number) and password. If you don't remember your password:

In your personal account you can get a detailed list of all expenses by date, services activated for the entire time you used Beeline services. You can disable unnecessary things in the service or subscription management section. This is where you can disable your Video World 18 subscription by simply clicking on the “Enable\Disable” button located to the left of the corresponding entry.

How to disable Beeline 9855 subscription

Many people are faced with the problematic subscription 9855, which daily withdraws 30 rubles from their account, but they cannot disable it themselves because they do not find it in the list of active services. This is due to the fact that the subscription is provided by the content provider RGK-PRODUCTION LLC and does not apply to Beeline. It occurs when visiting some unverified sites. To deactivate the service, text the word “STOP” to 9855. To avoid repetition similar situation It is also recommended to disable the accompanying Advance Account service.