Collaboration on Yandex disk synchronization. What to do if Yandex disk does not synchronize. Antivirus blocked synchronization

Attention. The Yandex.Disk program can be installed on 32-bit Windows XP Service Pack 3, Windows Vista, Windows 7, Windows 8 (classic interface), Windows 10 and macOS version 10.11 or higher (El Capitan, Sierra, High Sierra, Mojave) .

Check the stability of your Internet connection. If you use proxy servers or firewalls, disable them while installing the program.

I can't log in

Check the program's access rights to the Yandex.Disk folder and the files in it. The files being synced must not be opened in other programs.

Your Disk is full

Disk space is running out. Delete unnecessary files, empty the Trash, or buy additional space.

Sync folder is not available

The folder selected for synchronization is unreadable or deleted. Check if this folder is there, or select another one.

Disk is not configured

You installed the program, but did not select a folder for synchronization and did not log in to the program.

Sync folder conflict

The folder specified in the program settings is already in use with another Drive account. You cannot use the same folder for synchronization with different accounts. Select a different folder in the program settings.

Sync folder not selected

The folder that will be synchronized with Drive has not been selected. You can select a folder in the program settings.

Cannot upload a file larger than 10 GB

The Yandex.Disk folder contains files larger than 10 gigabytes. Such files cannot be uploaded to Disk.

The file was not synchronized. What could have happened?

Yandex.Disk cannot upload a file to the server in the following cases:

your computer is not connected to the Internet;

synchronization is disabled in Yandex.Disk settings;

The file size that needs to be synchronized is more than 50 GB;

access to the file is restricted (for example, the file is being used by another program).

If the files are located in the Yandex.Disk folder and are marked with the icon in the program, but the files do not appear on other computers or in the web interface, please let us know using the form at the bottom of the page.

If Avast Mac Security is installed on your macOS, disable secure connection scanning:

Click the Preferences button in the lower left corner of the program window.

In the Web screen section, click the Settings button (under the Turn off button).

Disable the option Scan secure connections.

Click the Finish button.

The program is stuck in status "Synchronization in progress"

Change long file names in the Yandex.Disk folder to shorter ones. Check whether the program has stable access to the network (antiviruses and firewalls may block the connection).

Low sync speed

Synchronization speed is calculated taking into account traffic and system resource savings. Also, the speed may be limited by your provider - check the speed of your Internet connection.

Let's say you drew a picture kartinka.jpg on a computer disconnected from the Internet, and then uploaded a photo with the same name from your mobile phone to Drive.

When you connect your computer to the Internet, Yandex.Disk will begin synchronizing. Having detected different files with the same names, Disk will rename one of them: as a result, the files will be called kartinka.jpg and kartinka (2).jpg.

- all files are synchronized;
- synchronization is in progress;
- an error occurred during the synchronization process.

In Windows Explorer, the same icons are displayed for each file in the Yandex.Disk folder.

To see the speed of synchronization, hover your cursor over the Yandex.Disk icon: the upload and download speed will be indicated in a pop-up window.

Yandex.Disk determines which parts of the file have been changed and uploads only the changed fragments to the server, and not the entire file.

To save space on your computer, you can disable synchronization of individual folders. These folders will be deleted from the computer, but will remain available on the service page and in other Yandex.Disk applications.

Detailed instructions for setting up selective synchronization:

in the program for Windows;
in the Mac app.

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Synchronizing data on Yandex Disk

For the interaction of a local computer with the Yandex Disk cloud center, there is a term “synchronization”. An application installed on a computer is actively synchronizing something with something. Let's figure out what this process is and why it is needed.

The principle of synchronization is as follows: when you perform actions with files (editing, copying or deleting), changes occur in the cloud.

If files are changed on the Drive page, the application automatically changes them on the computer. The same changes occur on all devices connected to this account.

When simultaneously downloading files with the same names from different devices, Yandex Disk will assign them a sequential number (file.exe, file(2).exe, etc.).

Indication of the synchronization process in the system tray:

The same icons appear for all files and folders in the Disk directory.

The speed at which data is synchronized on Yandex disk can be found by hovering the cursor over the application icon in the tray.

It may seem strange that, for example, an archive weighing 300 MB was uploaded to Disk in a few seconds. Nothing strange, the program simply determines which fragments of the file have been changed and synchronizes only them, and not the entire archive (document).

This is very convenient if files of any current project are stored on Disk. Editing documents directly in the Drive folder saves traffic and time.

In addition, to save space on the system drive, where the cloud directory is located by default, you can disable synchronization for some folders. Such a folder is automatically deleted from the directory, but remains available in the Disk web interface and in the program settings menu.

Files in a folder with synchronization disabled are uploaded either on the service page or through the settings menu.

Of course, the application has a function to completely disable synchronization with cloud storage.

Conclusion: the synchronization process allows you to make changes to documents at once on all devices connected using the Yandex Drive application to one account. This was done to save time and nerves of users. Synchronization saves us from the need to constantly download and upload edited files to Disk.

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How to set up Yandex Disk

After registering and creating Yandex Disk, you can customize it at your discretion. Let's look at the basic settings of the program.

Setting up Yandex Disk is called by right-clicking on the program icon in the tray. Here we see a list of recently synced files and a small gear in the lower right corner. That's what we need. Click and find the “Settings” item in the drop-down context menu.

Basic

On this tab, you configure the program to launch when you log in, and enable the ability to receive news from Yandex Disk. The program folder location can also be changed.

If you are actively working with Disk, that is, you constantly access the service and perform some actions, then it is better to enable autoloading - it saves time.

Changing the location of the folder, according to the author, does not make much sense, unless you want to free up space on the system drive, and that is where the folder lies. You can transfer data to any place, even to a flash drive, however, in this case, when you disconnect the drive from the computer, the Disk will stop working.

And one more nuance: you will need to ensure that the drive letter when connecting the flash drive matches that specified in the settings, otherwise the program will not find the path to the folder.

It’s difficult to say anything about the news from Yandex Disk, since during the entire period of use, not a single news arrived.

Account

This is more of an informational tab. Here you can find your Yandex account login, information about volume consumption, and a button to disconnect your computer from Disk.

The button performs the function of exiting Yandex Disk. If you click again, you will have to re-enter your login and password. This can be convenient if there is a need to connect to another account.

Synchronization

All folders that are in the Disk directory are synchronized with the storage, that is, all files that fall into the directory or subfolders are automatically uploaded to the server.

Synchronization can be disabled for individual folders, but in this case the folder will be deleted from the computer and will remain only in the cloud. It will also be visible in the settings menu.

Autoload

Yandex Disk allows you to automatically import photos from a camera connected to your computer. In this case, the program remembers the settings profiles, and the next time you connect you will not have to configure anything.

The “Forget Devices” button unlinks all cameras from the computer.

Screenshots

On this tab, you configure hotkeys for calling various functions, the type of name and file format.

The program allows you to use the standard Prt Scr key to take screenshots of the entire screen, but to take pictures of a specific area you will have to call the screenshot via a shortcut. This is very inconvenient if you need to take a screenshot of part of a window maximized to full screen (a browser, for example). This is where hotkeys come to the rescue.

You can choose any combination, the main thing is that these combinations are not occupied by the system.

Proxy

You could write a whole treatise about these settings, so we’ll limit ourselves to a short explanation.

Proxy server is a server through which client requests go to the network. It is a kind of screen between the local computer and the Internet. Such servers perform various functions - from encrypting traffic to protecting the client PC from attacks.

In any case, if you use a proxy and know why you need it, then configure everything yourself. If not, then it is not needed.

Additionally

This tab configures automatic installation of updates, connection speed, sending error messages and notifications about shared folders.

Everything is clear here, I’ll only tell you about setting the speed.

Yandex Disk, when synchronizing, downloads files into several streams, occupying a fairly large part of the Internet channel. If there is a need to limit the program's appetite, then you can check this box.

Now we know where the Yandex Disk settings are and what they change in the program. You can start working.

We are glad that we were able to help you solve the problem.

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Selective synchronization of folders on Yandex.Disk - Disk Blog

Windows,Mac Os X,Synchronization,Programs and Applications

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Selective synchronization of folders on Yandex.Disk - Yandex Blog

Yandex.Disk applications for Windows and Mac OS X now have an important feature - selective synchronization. Now you can choose which folders to store on your computer and which only on Yandex.Disk. For example, if you use Yandex.Disk to store backups or archives, it is not necessary to have copies of these files on your home computer. They are rarely needed, but they take up space. You can disable synchronization for folders with such files. The folders will be removed from your computer to free up space, but will remain in Drive. If you use Drive on multiple computers, you can turn individual folder syncing on one of them and turn it off on another. For example, a personal photo archive can be stored on your home computer so that it does not take up space on your work computer. And keep shared folders only on your work laptop, so that there is no temptation to work with them from home. Managing folder synchronization is available in application settings.

The Windows app also allows you to disable folder synchronization from Explorer.

At the same time, you can upload new files to a non-synced folder directly on your computer. Simply drag and drop files into the desired folder in the settings window.

Follow Yandex.Disk news on our blog.

Matches the data on the server thanks to synchronization. Accordingly, if it does not work, then the point of using the software version of the storage is lost. Therefore, the situation needs to be corrected as soon as possible.

The way to solve the problem will depend on the cause of its occurrence. In any of the cases, you can figure out why Yandex Disk is not synchronizing on your own without spending a lot of time.

Reason 1: Synchronization is not enabled

To begin with, the most obvious thing would be to check whether synchronization is enabled in the program. To do this, click on the Yandex Disk icon and find out about its status at the top of the window. To turn it on, press the corresponding button.

Reason 2: Internet connection problems

If in the program window you see a message "Connection error", then it would be logical to check whether the computer is connected to the Internet.

To check your Internet connection, click on the icon "Net". If necessary, connect to your work network.

Please also note the status of your current connection. There should be a status here "Internet access". Otherwise, you need to contact your provider, who is obliged to solve the connection problem.

Sometimes the error may occur due to low Internet connection speed. Therefore, you should try to start synchronization by disabling other applications that use the Internet.

Reason 3: No storage space

Perhaps your Yandex Disk has simply run out of space and there is nowhere for new files to be uploaded. To check this, go to the “cloud” page and look at its fullness scale. It is located at the bottom of the side column.

For synchronization to work, the storage must be cleared or expanded.

Reason 4: Synchronization is blocked by the antivirus

In rare cases, an antivirus program may block Yandex Disk synchronization. Try turning it off for a while and observe the result.

Reason 5: Individual files are not synchronized

Some files may not sync because:

the weight of these files is too large to be placed in storage;
these files are used by other programs.

In the first case, you need to take care of free disk space, and in the second, close all programs where the problematic file is open.

Note: files larger than 10 GB cannot be uploaded to Yandex Disk at all.

Reason 6: Blocking Yandex in Ukraine

Due to recent innovations in the legislation of Ukraine, Yandex and all its services have ceased to be available to users of this country. The operation of Yandex Disk synchronization is also in question, because Data exchange occurs with Yandex servers. The specialists of this company are doing everything possible to solve the problem, but for now Ukrainians are forced to look for ways to bypass the blocking on their own.

You can try to resume synchronization using a VPN connection. But in this case we are not talking about numerous extensions for browsers - you will need a separate VPN application to encrypt the connections of all applications, including Yandex Disk.

Error message

If none of the above methods helps, then the right thing to do is to report the problem to the developers. To do this, click on the settings icon, hover over the item "Reference" and select “Report an error to Yandex”.

You will soon receive a response from support regarding your problem.

To ensure timely changes to data in the storage, synchronization must be enabled in the Yandex Disk program. For it to work, the computer must be connected to the Internet, there must be enough space in the cloud for new files, and the files themselves must not be opened in other programs. If you cannot find out the cause of synchronization problems, contact Yandex support.

Every time you copy a file to a Yandex.Disk folder, edit or delete a file, all changes are duplicated on the Drive server: they can be seen on. And vice versa - if you upload files on the site, they will automatically appear in the Yandex.Disk program on your computer.

This way, the same files are visible on Disk from all your devices connected to the Internet. And if, for example, you delete files on your computer, they will also be deleted from the cloud. If you want to delete a file from your computer but keep it on the server, set up selective sync.

Note. You won't be able to sync files on your phone. You can only download and upload files manually. But you can enable unlimited auto-upload of photos and videos.

What happens when a file changes simultaneously on different devices?

Let's say you drew a picture kartinka.jpg on a computer disconnected from the Internet, and then uploaded a photo with the same name from your mobile phone to Drive.

Selective folder synchronization

The Yandex.Disk 3.0 program allows you to synchronize not all files from your Disk with your computer in order to save space on your computer. For example, if you often work with the Documents folder, enable synchronization for it - this folder will be stored on your computer. The remaining folders will be stored only in the cloud, but will also be available in the program.

Detailed instructions for setting up selective synchronization:

Synchronization status in the program

How are changed files synchronized?

Yandex.Disk determines which parts of the file have been changed and uploads only the changed fragments to the server, and not the entire file.

On how many devices can Yandex.Disk be used?

Theoretically, you can install the Yandex.Disk application and program on any number of devices, but we do not recommend this. If you work with the same files on different devices at the same time, conflicts may arise - files may be duplicated or lost.

Can I use removable media as a synchronization folder?

I turned off synchronization, but the files still end up on disk

Other people's files can end up on your Yandex.Disk if you log in to someone else's mobile device. In this case, when autoupload is enabled, files from the device will be uploaded to Yandex.Disk.

You can stop uploading other people's files to your Yandex.Disk in the following ways:

Sign out on all devices To prevent other people's files from getting into your Yandex.Disk, sign out of Yandex.Disk on all devices. Revoke program access

You can also revoke access of Yandex.Disk programs and applications to your files on the server.

The program can manage only one Disk - belonging to one specific account. If you log in with a different login, a new Yandex.Disk folder will be created for synchronization with the name "Yandex.Disk - different login". A copy of the previous account files will be saved.

What happens if you move a Yandex.Disk folder?

If you move a Yandex.Disk folder without specifying a new location in the program settings, the program will create the folder again in the same location. To move your copy of Disk, click the Disk icon, select Settings from the menu, click Customize folder layout and specify a new path to the folder: the program will automatically transfer the files to the new location.

Can I trust third-party programs to work with Disk?

Is it possible not to keep files stored in Drive on your computer?

You can set up selective synchronization according to the instructions for Windows and for macOS.

What happens if I delete files from the Yandex.Disk folder?

When you delete files in the program, they go to the Recycle Bin and are stored there for 30 days. After this, they are automatically deleted from the server. Files deleted from the server cannot be recovered. You can restore files from the Recycle Bin only in the Yandex.Disk web interface.

Attention. Files moved to the Recycle Bin continue to take up space on your Disk. If you don't have enough space, empty your Trash.

If you want to delete a file from your computer but save it on the server, set up selective synchronization according to the instructions for Windows, for macOS.

Is it possible to restrict access to a Yandex.Disk folder?

If you want to close a folder, for example, from other users of your computer, you can restrict access to it using standard Windows tools. Please remember that restricting access may interfere with the program's operation.