Stopping the Google Play Services application: solving the problem. Google Play Services Error: "Google Play Services application has stopped"

Many people are familiar with the situation when, when trying to launch an application, Google Play Market An error window appears on the screen of your Android device with the message: “Google Play Service has stopped.” There can be a great many reasons for this - for example, a malfunction of the gadget itself, technical problems with Google services, etc. However, this does not make it any easier for the user - after all, in fact, the Play Market is main program smartphone, and its inoperability may lead to problems in the operation of other applications.

What is Play Market?

Google Play or Play Market(previously Android Market) - a service included in a set of preinstalled Google applications. The Play Market is installed by default on all smartphones and tablets running Android systems. This service is an in-system store for games and applications, and allows users to download only verified files to their device.

Unfortunately, like any other software, the play market prone to crashes, technical failures and exposure to viruses. In some cases, in order to eliminate problems in Google work Play, the application has to be completely removed and reinstalled.

What to do if the play market is not working?

Let's look at a few of the most simple ways configure the Play Market and restore its functionality.

Reboot the device. Rebooting the Android system is the first thing to do when problems are detected in the operation of any service, including the play market. Very often the problem occurs due to a normal system freeze, and disappears by itself when rebooted. In addition, sometimes malfunctions can be caused by “garbage” in the gadget - for example, remnants of already remote applications or a large cache size. If the reboot helped and the play market was restored, download some special application(for example, Link2Sd or SdMaid) and use it to clean the device from unnecessary files- this will have a very beneficial effect on the operation of your smartphone.
Network check. Before you take drastic measures, make sure that your device has no internet access lost. Check availability and speed network connection- perhaps your telecom operator has some technical problems, or you simply forgot to top up your balance. If there is no connection, problems with the application will resolve themselves when it appears. If everything is fine with the connection, proceed to the next steps.
Setting the time and date. Such a minor nuance, how wrong set date or time may affect the performance of Google services. Enter the gadget settings, go to the “Date and time” item and set the correct values. It will be even easier to launch automatic synchronization With network time, having previously selected the correct time zone in the corresponding settings item.
Google account activation. It is possible that your account is simply disabled. This is easy to check - go to the appropriate settings section and, if necessary, enable Google account. This will almost certainly eliminate the problem of launching the play market.
Reset Google settings Play Market. This method is also quite effective. It is aimed at clearing the Play Market cache, and is performed as follows:
1. Enter the gadget settings.
2. Select the "Application Manager" or "Applications" section.
3. Go to Google Play Market.
4. In the application management window, select “Erase data” (or “Clear cache”).
5. After cleaning, restart your smartphone.
Uninstalling updates. Follow steps 1–3 of the previous method. In the application management window, select "Uninstall updates." After this, the service will return to the original version, which worked properly. It is quite possible that the device, due to its technical imperfections, simply does not accept software updates.
Reset Google Play services settings. If the previous methods did not have an effect, try the following manipulations:
1. Go to your device settings and then to Application Manager.
2. Select Google Play Services.
3. In the application menu, select "Clear cache".
Checking the Download Manager. It is quite possible that while using the gadget, you accidentally turned off the “Download Manager”, which caused the play market to not work. What to do in this case? Try going into the device settings, and then into “Applications”, go to “All”, find “Download Manager” among the applications and turn it on by pressing the corresponding button. Reboot the system and check if the Play Market is working.
Removing a Google account. Please be aware that using this method may result in deletion important information, so make sure to back up your data ahead of time.
1. Go to the gadget settings menu.
2. Select “Accounts”, and in it - your own account.
3. Click on the “Delete” button, then restart your smartphone and log in to your account again.
Removing applications that interfere with the play market. It's no secret that more or less advanced users of Android devices often install applications from third party sources, bypassing the Play Market. There are many reasons for this, and in the first place is the desire to receive full versions applications without paying the required amount. In particular, gamers often install software called Freedom, which allows them to make in-game purchases for free. If your gadget has similar application, try to remove it (be sure to stop its operation first - this is very important). Restart your smartphone and check if the play market is working.
Full reset to factory settings. Do full reset should only be used as a last resort if all other means have failed. First, back up your important data, such as your contacts, and make sure the backup is successful. Then go to the settings of your smartphone, find the “Backup and reset” section there, and reset the settings.

What happens if you delete Play Market

If the play market flatly refuses to work, but you don’t want to take drastic measures and reset the gadget’s settings to factory settings, you can try deleting the application from your smartphone and installing it again. True, you can perform this action only if the device is rooted. If you don't have superuser rights, the most you can do is stop the application.

Removing the play market will affect the functioning certain applications- in particular, Google services and those that need the market for correct operation. In some cases, the user may even need to flash the smartphone to restore its functionality. So think twice before deleting.

How to restore the play market?

If Play Market was removed due to virus attack or you deleted it for the purpose of subsequent restoration, download the apk file from the official website of the application, install it and synchronize it with your Google account. This is not difficult to do - during installation, the application itself will prompt you to create new account or log in through an existing one.

And lastly: in this moment hacked ones are very common (i.e. in a certain way modified) Play version Market. In no case don't install them to your device: firstly, when downloading a file from an unverified source, you risk downloading a virus to your smartphone under the guise of the Play Market, and secondly, a hacked Play Market may violate normal work gadget, as a result of which you will have to reset the settings to factory settings or do a flashing.

Most Android device owners use the services official store Play Market from IT giant Google, which, in general, is not surprising. Here every user can find any content to meet their needs, be it special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such service failures can occur for a variety of reasons. Now we will look at what could be causing the problem and offer the most effective ways its elimination.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

There is no connection to the internet, caused, for example, by a settings failure (smartphone, router, etc.).
Technical problems on the part of the Play Market itself are quite rare, but not excluded.
Problems with the file hosts, which is edited by the system automatically.
A conflict between any installed application and Google Play.
The date/time parameters are incorrect.
Other.

First, what we have to do is simply restart your smartphone. The fact is that this banal procedure can be an effective solution not only with the problem described, but also in other cases of system freezing. If rebooting the device did not have any effect, move on.

Reset updates

Quite an effective procedure. Our actions - go to “Settings”:

Open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, press. In the window that opens, click on the position “ Uninstall updates"to return the Play Store to its original state:

We reboot the gadget and try to log in. What, there is no reason for joy yet? Then let's continue.

Reset settings and clear cache

Again, through the main settings, go to “ Applications", we find " Google Play", open. First, “tap” on “ Erase data", then " Clear cache»:

We restart and try to log into Google Play. If the question “why the play market doesn’t open” is still relevant, let’s continue “dancing with a tambourine.”

Correction of GP service data

As in the third step, from “Settings” we go to “ Applications", we find " Google Play Services", erase the data and clear the cache:

Clear Google Services Framework data and cache

Let's follow the beaten path " Settings» → « Applications" In the " All"find and open" Google Services Framework" Erase data and clear cache:

Checking the operation of Google accounts

It is quite possible that for some reason this function was disabled, which was the reason why it does not work play market on android. It's easy to fix the situation. From the settings in “ Applications"we need to open the tab " All", choose " Google Accounts"and, if this application is really disabled, then connect it, and at the same time (if necessary) clear the cache:

Debugging the Boot Manager

Disabling the boot manager can also be likely problem, to exclude it, we go to “ Applications", swipe left to go to " All" and open " Download Manager" If necessary, activate it, and if the presence of a cache is detected, then clear it too:

Removing and restoring your Google account

Another effective way, to which our website was dedicated detailed instructions" ". After the described exit procedure, .

Resolving application conflict

As mentioned above, there are applications that can block Google Play. One such program is Freedom. Advanced gamers probably understand what we're talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase for free all sorts of paid goodies in games (coins, crystals, extensions, etc.), for which the user can pay with a fake card:

Inept use of an application, or improper deletion of it, is one of the most common reasons for Google Play Market failure caused by changes in the “ hosts" To work with the application (installation and uninstallation). For more information on how to correct the situation, you can watch a special video:

Cleaning the "hosts" file

It is worth dwelling on this point in more detail. The fact is that you probably don’t have it installed Freedom app(see above), but there may well be a problem with the file, and here’s why. IN hosts file The Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time you open a particular site, the system will access the “hosts” file, and only after that the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.

That's when the need to edit it arises. For this we need file manager, for example, and (since we will be dealing with a system file).

Let's launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the right top corner:

Upon request of the Superuser rights system, we provide:

Now let's open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, this means that other programs have made their changes, so we delete everything unnecessary without pity:

Correcting date and time settings

If there was a failure in this position (which could also block access to the play market), then:

Open " Settings»
In chapter " System"find the item " date and time", open.
Enter the correct data and save the changes.

Reset Android settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the described methods did not bring the expected result (which I very much doubt). What should we do:

Go to " Settings" and open " Recovery and reset", without forgetting to make a backup copy.
Select the item " Reset».
“Tap” on the field “ Reset your phone».
Finally, click “ Erase everything».

This procedure will delete all data on internal storage device, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had successful experience solutions to a problem not described in the article, we will be grateful if you share it with our readers. Good luck!

Have you ever encountered a situation where you were working through several settings on your phone to make certain changes, or simply exploring the options for customizing your device, and suddenly received a message that Google Play Services has stopped working? Application Google services Play stopped", after which they could no longer continue their manipulations?

Let's say right away: if you receive such an error message, then there is absolutely no reason to panic. You just need to try to correct the situation using one of the methods that we will offer today, and continue to calmly work with the smartphone settings. The Google Play services error that occurs is not related to your actions or your device, but to the loss of some transmitted data at one of the setup stages. It's not even a bug, but a technological glitch that caused some data to get lost or couldn't be tracked, and Google Play Services eventually lost that connection, causing it to stop working.

Exist various reasons, for which a Google Play Services error may occur, and we will accordingly discuss different methods solutions to this problem. As mentioned above, the reasons for stopping Google services cannot be stated with absolute certainty, since they lie in the peculiarities of data transfer technology. But the crash usually happens when you make some changes in the settings operating system Android. Try to take the steps we suggest sequentially - depending on what exactly went wrong, you can fix the error in one of these ways.

Method 1: Clear cache

One of possible solutions problems stopping Google Play services is clear cache system application Google Play Services. To do this, go to Settings and select the “Applications” section. Now you need to select the Application Manager and click on the “All” tab. Next, we find Google Play services and click on it once - we see the configuration options for this application. Select the "Clear cache" option and click. Once you have successfully cleared the cache from this app, you need to restart your smartphone to avoid Google Play Services error in the future.

Method 2: Reset app settings

To reset application settings, you need to use the Application Manager to go to the Google Play services settings in the same way as in previous method, and then click on the "All" tab. Now find the “More” sign in the upper right corner of the screen and click on it. Next, a menu will appear that will offer among the options " Reset application settings". Click on this line. In order to ensure that the changes you have made take effect, simply restart your phone and the message “Google Play Services application has stopped” should disappear forever.

Method 3: Add your Google account again

If you still continue to encounter the same problem, then go to the settings and find the “Accounts” section. Click on it and you will get a list of accounts you have created on the device. Your Google account will also be on the list. Click on Google and then click on your address Email on the page that opens. Once you click on your email address, you will be taken to a page that contains information about how your account Google entry works on the device. Find the 3 dots symbol in the upper right corner of the device, click on it, scroll down the list that opens to the line " Delete your account". Click on it to have your Google account deleted.

Once this is done, you will need to re-add your Google account to the device. To do this, go to the Settings section, and then to the “Accounts” section. There click on " Add an account" and select your Google account. Next, you will need to enter your Gmail (email address) and follow the instructions to complete adding your account Gmail entries to the device. This method has repeatedly helped users deal with errors when installing Google Play applications and, in particular, with the Google Play services error.

Do you have your own methods for fixing the error? Tell us about them in the comments. We are sure that your solution to the problem “An error occurred in the Google Play Services application” will be appreciated by grateful users.