Change your mobile operator while keeping your number. How are direct landline numbers transferred? Switch to Tele2 from Megafon while saving the number

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Quick response:
The first option looks like this:

The second option looks like this:

The option is free, people who call the old number will receive information about changes in the subscriber’s data. The validity period of the service is 2 months. To connect you need to dial the number 067409031 or send a command *110*031# .

Competition among cellular communication providers in the market is quite high, so for a long time, a subscriber could not change service providers while maintaining the same phone number. The situation changed in 2013, after the adoption of the corresponding law by the Russian government. However, companies were able to turn even the freedom of action given to users to their advantage. Now providers are expanding their own customer base, offering subscribers more profitable tariff plans. Considering these features, it makes sense to cover in detail the topic “How to switch from Beeline to MTS while maintaining the number.”

Is it possible to switch to the tariff of another operator while maintaining my data? Of course, yes, but the subscriber must clearly understand the feasibility of such a transition. To perform an action, there are a number of technical conditions that must be fulfilled. There are two ways to change the black and yellow connection to MTS (Mobile TeleSystems). The first option looks like this:

  1. You need to contact the nearest MTS office and write a corresponding application.
  2. Then you need to choose the appropriate tariff and pick up a new SIM card.
  3. The SIM cards must be replaced at the appointed time.

It is worth noting that the procedure takes from 8 to 10 working days, while the subscriber is always in touch. The exception is a 30-minute break associated with technical work.

Important! The service is available only to individuals; saving a number when switching from Beeline to MTS is possible only upon presentation of a passport.

The second option looks like this:

  • the subscriber purchases an MTS card;
  • configures call forwarding on a Beeline number;
  • after activating the service, he receives calls to the new number. In this case, you don’t have to use a Beeline SIM card: forwarding will work in any case.

Instructions for switching while saving the number

Whether the second transition option can be used is up to the subscriber to decide. However, you should remember that the forwarding option is paid, so communication costs will increase proportionally. The service is charged based on the cost of an outgoing call. In addition, Beeline charges an additional fee for providing the call forwarding service. Therefore, you need to first think about whether it would be cheaper to choose a more favorable tariff than to pay for additional cellular services.

Peculiarities

How to switch from Beeline to MTS and whether it is possible to keep the number is no longer a problem. Any cellular provider will provide detailed information on how to perform this action, but there are a number of points that providers usually keep silent about. For example:

  1. Situations arise when the subscriber data specified when concluding a contract by the current operator differs when concluding a new contract. There may be two reasons: the passport data has changed at the user’s initiative or a manager’s error when filling out the papers. In any case, the operator has the right to refuse to re-register the number.
  2. The procedure for reconnecting to another connection while maintaining the number is quite lengthy, and it is important that the subscriber maintains a positive balance during this period. A minus on the account is guaranteed to result in the operator refusing to provide services. In this case, you will have to go to the company office again and fill out the paperwork again.
  3. In the first days after the transition, you can top up your mobile account only in mobile phone stores. Other payment methods (bank card or e-wallet) may not work correctly.

Important! The operator change service is available only in the region of connection, and you can switch to another provider no more than once every 6 months.

Additional features

You need to know that the number portability option is only available for federal numbers. If the subscriber has a landline number connected, it is not saved. After a change of operator, the user's phone number is changed and the old number is put up for sale. In this case, it is important to always stay in touch. This opportunity is offered by Beeline using the “New Number” service.

Notification from the operator about the transition status

The option is free, people who call the old number will receive information about changes in the subscriber’s data. The validity period of the service is 2 months. To connect, you need to dial the number 067409031 or send the command *110*031#.

Video for the article

Many users want not only to change the tariff or services, but also the operator itself. It is especially common to change the mobile operator from Beeline to MTS or Megafon, Tele 2. But the most important thing in this matter is to preserve the number, transfer it without changing the subscriber’s contact information. This is convenient for our loved ones, colleagues and users themselves. We will discuss below how to switch to another operator while keeping your number, as well as problems with transferring and replacing tariffs, laws on the rights of subscribers, the cost and procedure for carrying out the procedure via the Internet.

What is mnp for changing operator?

Transferring a phone to another operator is ensured by mnp, which allows you to change the network and conditions, but keep the number. To do this, most often you have to write an application and carry out the operation in person, rather than via the Internet or calling an operator. You need to come immediately to the selected communication salon, where, based on your passport and application, a temporary card is issued, which is activated after replenishing your account.

The transfer procedure to another tariff and mobile operator takes several hours, sometimes days. Later, you will receive a notification that you can insert the SIM card into your phone and start using it.

Payment for transferring without changing the number will be withdrawn from the new personal account; it is better to immediately check the amount with the new operator. Often they offer to leave your room for free.

How to switch to another operator while keeping your number?

Problems with transferring a mobile phone may arise if there are debts or arrears, so it is better to immediately clarify this issue with the operator. You will be able to leave your number only if you pay off your debts and only if you do this in the same region where the first SIM card was previously registered.


You can transfer without changing your mobile phone using the following scheme:

  • Come to the communication salon, taking your passport and the phone itself. This is done only in person;
  • Fill out the application according to the sample, where you indicate personal data, the desire to remain with your number and the operator with whom you are still servicing;
  • Sign a contract in which you will be told when to activate the new package. You will receive a message on your phone later.

Switching to MTS operator


Many people choose an operator such as MTS because the company offers favorable conditions for all subscribers. You can transfer and not change the number, but by personally coming to the salon and paying 100 rubles.

  • Visit a consultant with your passport and mobile phone, select a new tariff plan and clarify the terms of use;
  • Ask for a temporary SIM card if necessary;
  • Fill out the passport application, pay 100 rubles, receive information about the activation of the new package;
  • The day before the change, you will receive a message indicating the moment of changing the operator and the start of use.

Switching to Beeline operator

The procedure for transferring and storing a mobile number on Beeline is no different from other operators.

For this you also need to pay 100 rubles and personally come to the company’s office. Next you will be offered a new SIM card, package and contract.

But in this case, the cost remains the same, but the time of the procedure with the preservation of the number will be 8 days, according to the law. Although it often happens that this happens later.

Switching to Megafon operator


Megafon offers conditions no worse than its competitors, and you can also change the operator for 100 rubles, the time frame is about three days, but it is possible to make the switch via the Internet, remotely.

To change via computer you need:

Remember that not all cities and regions offer the service of a megaphone employee visiting your home; there are also special nuances that should be immediately clarified with the operator in advance by phone.

Switching to Tele 2 operator


No less than customers strive to activate the package of services from Tele 2, because the company offers low prices and good call quality.

To carry out the procedure you need:

  • Come to the communication center with your passport;
  • Select a package and get advice from a company employee;
  • Fill out the application and pay for the procedure. Then you will be informed about the activation time of the SIM card;
  • You will be able to use the services no later than eight days later;
  • The day before activation, you will receive an SMS with a detailed description of tips and instructions.

How to save a landline number?

Let us immediately note that this service is not provided for landline and landline phones. This feature applies only to the format that starts with +79. Replacing a city operator involves replacing the number and issuing a new one.

Pitfalls when saving your number


There are also problems when changing operators while maintaining the number, which companies try to keep silent about. This may be the need to visit the office of the old operator. Because the contract may contain incorrect passport information, so it will be difficult to leave. Plus, you will have to listen to recommendations regarding the feasibility of the decision.

Often passport data is entered incorrectly for two reasons:

  • Incorrect information entry during the contract formation process.
  • Change of data by the user.

Also difficult is the duration of the procedure. Because sometimes it lasts not eight days, but much longer. And all this time there must be a plus in the account, otherwise the new company may refuse.

The day before activation, you will receive an SMS with instructions, but this is when problems with coverage may begin or even the old card will stop working. It also happens that a new mobile phone remains inactive for several hours.

And the most important problem is the inability to replenish the account electronically or through a transfer in the first weeks and even months. All this time you will have to visit the salon in person, which all operators are silent about.

It will be useful to view:

Conclusion

If you do not take into account all the above problems and strictly follow the stages of changing the company, then no difficulties should arise. Then activation will occur in a week, sometimes ten days, and the instructions themselves can be easily followed at home.

It is important to immediately decide on a company, visit the salon and get a consultation, where they will indicate the cost and select a good package of services for the new number.

If the procedure lasts longer than eight days, you can contact the salon again. Because the law provides only this period. But it is useless to do this if you were previously given other dates. During the registration period, you will be given a temporary number or you can use the old one, if desired. Therefore, you will not have any difficulties or problems with communication.

    You have a direct route to the office of the cellular service you are interested in (attention: you need a passport).

    There you will be given the opportunity to fill out an application form to transfer from one operator to another while keeping your number. That's all, actually.

    In a week or so, you will be transferred under the wing of the desired operator.

    And by the way, regarding the confusion with tariffs, right there in the office, they will offer you their tariff plans to choose from, read carefully and choose the one that suits you.

    The transition service is quite inexpensive, no more than a hundred rubles.

    How to change operator while keeping your number, many people ask this question.

    It's simple, you need to have a positive balance in your account, but not have a lot of funds. As far as I know, they don’t transfer money, or they’ll come up with some kind of commission.

    Come to the office of the new operator and write a statement. Within eight days you will be informed about the transfer by SMS and you will go to receive a new SIM card.

    All this costs 100 rubles, as promised.

    In order to change the operator without changing the phone number, you must submit a written application to the operator for whom you are going to re-issue the SIM card. That is, if you are switching, for example, from Megafon to MTS, you need to contact the MTS company.

    It is important that you do not have debt on your SIM card!

  • How to change operator and keep your old phone number?

    We were promised this opportunity at the end of 2012. However, the law has not yet been adopted and mobile operators are not ready to provide such a service.

    Some experts say that subscribers will be able to switch to another mobile operator while keeping their number no earlier than 2015, since it is necessary to prepare the legislative framework and infrastructure of cellular operators.

    Other experts are more optimistic and confident that Russians will be able to take advantage of the opportunity to change their mobile operator and keep their number as early as 2013.

  • Not yet, but from December 1, 2013, every mobile phone user will have this opportunity. Come to the communication salon of the operator you need and write a statement. The main thing is that the balance is positive.

    For that to switch to another mobile operator while maintaining your subscriber phone number, need to contact to the operator you decided to connect to and to write an application. You must have with you document proving your identity. There is a mandatory condition that at the time of transition must there is no debt to the operator from whom you are leaving.

    The procedure for switching to another telecom operator may be paid, but not more than the amount prescribed in the relevant law.

    Read more about transition costs here.

    By the way, MTS has launched a new service called Antispam.

    In order to change your mobile operator without changing your phone number, you must write an application at the office of the telecom operator you want to switch to.

    Within 8 days from the date of submission of the contract, the number must be transferred from the existing operator to the new one, after which it will be activated for service.

    The law, which allows you to change your mobile operator while leaving the number the same, came into force on December 1, 2013. To do this, you need to take your passport to the office of the operator you want to switch to and write an application. At the same time, you should not have any debt to the current operator. The number transfer time will be no more than 8 days for individuals and 29 days for legal entities. The service costs 100 rubles.

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Quick response:
To switch from Beeline to Megafon while maintaining the number, you must perform the following steps:

For the past two years, Megafon has been accepting applications for the transfer of subscribers of third-party operators to its own network. The service is called mnp. From January 9, 2014, any individual has the right to switch from Beeline to Megafon while maintaining the number. This is very convenient, because in this case there is no need to notify friends and colleagues about changes in contact information. At the same time, the possibility of losing contact with them is reduced if someone suddenly decides to change the SIM card.

During the first year of testing this type of service, a gradual “run-in” took place, the total time for the mnp procedure was reduced, and the process of collecting the necessary data was simplified. Megafon began to communicate more closely with partners regarding the transfer of subscriber information, which also had a beneficial effect on the quality of the service.

At the moment, if desired, a subscriber can carry out the process of switching from one cellular operator to another in the shortest possible time. And yet, how to switch from Beeline to Megafon while maintaining the number as quickly as possible and without complications?

When wondering how to switch from Beeline to Megafon, the first thing you should think about is who the specific phone number is registered to. It often happens that relatives purchase SIM cards in their own name and according to their documents, and then transfer them to other family members for use. In this case, the transition to a new operator should be carried out by the person whose passport data was accepted when drawing up a cellular communication contract.

You need to keep in mind: switching to Megafon from Beeline and keeping the old number is a rather responsible procedure. To start, you must first make sure that certain nuances will not interfere with its implementation.

The following features are worth noting:

  • the contract with Beeline must be drawn up with current passport data (if the passport was replaced or the last name was changed, you will have to visit the office with a request to update the information, and only then begin the transition process);
  • interregional transfer is prohibited (in other words, if the agreement with Beeline was concluded in Moscow, and the application to Megafon was written in St. Petersburg, it will not be accepted for execution - a new number will have to be issued);
  • at the time of transfer, the subscriber has no debts on the mobile account;
  • the phone must be in active mode (it is impossible to perform the procedure in a locked state);
  • Number transfer implies concluding an agreement with Megafon.

Communication without borders

In addition, it is worth adding that the funds remaining in the account at the time of writing the application will not be transferred. Therefore, it is better to make sure in advance that your mobile balance is cleared of significant amounts.

If the transfer procedure is not primary (that is, the subscriber has already had experience of switching to another operator using this number), a restriction is imposed on its implementation for a period of 60 calendar days.

What needs to be done to change the operator leaving the number

To switch from Beeline to Megafon while maintaining the number, you must perform the following steps:

The entire process for individuals, in accordance with the agreement, cannot exceed 8 calendar days from the date of submission of the application. Legal entities benefit less - a one-month period is established for them. Usually the operation is completed on the last day, but the subscriber can also choose a specific date for this.


Easy transition to Megafon

Primary period after the procedure

The first few hours after changing the operator, communication problems are possible. This is a completely natural “side effect” and should be prepared for in advance. If possible, it is better to choose a transition date for a period of time when important calls are not expected.

Video instruction

For more than 10 years I have been a subscriber of the Tele2 mobile operator. The SIM card was purchased when I was a young ninth grader. And although the quality of their communications suffered at that time, the range of tariffs was very attractive, as always. This is an ideal option for a student. But time makes its own adjustments. Information technologies have penetrated into all areas, and constant access to the global network is already an integral attribute of civilized life. And it’s not only, and not so much about the ability to post bows on social networks every minute (although, depending on who), but about the practical benefits, especially if life is closely connected with IT. Apparently, the management of Tele2 does not agree with this. While other operators are already getting 4G coverage, Tele2 subscribers are still using GPRS. I can’t say anything bad about this operator, they just have their own sector of the market, and they work well in it. For me, the only problem was access to the Internet, so I had been thinking about switching to MegaFon for a long time. True, I didn’t really want to change my number, which was already many years old, which was recorded by all my friends and linked to all online services. And about a year ago, it became possible to change mobile operator without changing the number. From reviews of other people, I knew that after such a transition there may be problems with communication and receiving SMS from online services, so I decided to take this step with some caution and moral readiness for intimate conversations with operators of all kinds of technical support. :) In this short article I will tell you how everything went in my case (“Tele2” -> “MegaFon”) and what problems I had to face - perhaps this information will be useful to someone else. For those who are already impatiently twitching their legs after reading this far, I’ll say, looking ahead, that overall the transition went well, and at the moment I don’t see any problems. A short list of recommendations is provided at the end of the article.

Transition procedure

First of all, it is necessary to eliminate any debt to the old operator. Next, you should make sure that your current SIM card is linked to your relevant passport details, that is, to those that you will provide to the new operator. If suddenly the SIM card is registered to your parents, who in the distant past bought it for you as a gift along with a phone, or you registered it with your old passport, which you later changed at the age of 20 (just my case), then you need to go to the office to your operator and write an application to clarify your passport data. I was able to find out that the passport data in the database did not match my current passport data by calling the Tele2 help desk. What happens if you initiate the procedure if there are debts or outdated passport data in the database? I don’t know this for sure, but stories on the Internet suggest that the transition could then last for many weeks. Once all this is settled, your business with the old operator is over. Now you need go with your passport to the office of the new operator and write an application for switching. In my case it cost 100 rubles. and took 10 minutes of time in the office. Based on the results, you are given a new SIM card and informed on what day it will start working (in about a week). You hide it in your desk drawer and continue using your old SIM card as usual for a few days. On the appointed day, the old SIM card becomes inactive. In my case, the phone continued to “catch the network”, calls and SMS simply stopped working. We replace the SIM card. Voila? Not so simple. :)

Problems

The first significant inconvenience I encountered can be safely chalked up to MegaFon. The fact is that the 100 rubles paid at the office. This is the cost of the transition service, they are not credited to the account. If you have chosen a service package with a monthly subscription fee (“all inclusive”), then when the new SIM card becomes active, the balance on it will be negative. In other words, the subscription fee for the first month is immediately debited from the already zero balance. And although this means that the package of services for the month in advance has already been paid for, if the balance is negative, your phone turns into useless firewood, so you need to immediately deposit money into your account (they warn about this in the office). At that moment the fun begins. Nowadays, going out to pay for mobile communications is a sin. But personally, I have all payment systems linked to my mobile phone with authentication via SMS. I had to pull up my pants and stomp to the nearest terminal. And in the payment terminals at that moment the information about my number had not yet been updated, and the terminals continued to believe that the number was tied to the old operator. That is, despite the fact that I selected “MegaFon”, after entering the phone number the terminal automatically changed the payment recipient to “Tele2”. Two payments totaling 150 rubles, which I made at random from two different terminals, went nowhere. Is the only way out to go to the MegaFon office? In desperation, I went to their website with the hope of finding a payment form there - after all, it would be strange if through it money went past Megafon to the old operator. Having found the form, I had to, apologizing and explaining myself in every possible way, contact my friend with a request to make a payment through this site. Only after this I was able to make calls and became available to other subscribers. Thus, a new MegaFon subscriber almost inevitably finds himself in a situation in which he is without communication for several hours. I wanted to deposit money into the account in advance, when I was still writing an application for transfer at the MegaFon office, but they said that this was impossible. Thus, there are the following ways out of this whole situation:

  1. Before making the transition, it is prudent to unlink your number from some payment system, i.e., switch to the payment mode by simply entering a password. In other words, turn off SMS confirmation in order to be able to add money to your account, and turn it back on after the transition.
  2. Asking someone to top up your account from the operator’s website.
  3. Go to the operator's office to pay. But this is too much. :)

Conclusions: MegaFon specifically has not fully thought out this transition procedure, and it could be made more convenient for new subscribers. For example, accept money in advance at the office when submitting an application. Or at least make the “Promised Payment” service available to them. Yes Yes! I also remembered about it when searching for payment options, and after patiently going through all the instructions of the answering machine in the help desk, I eventually ran into a message: “the service is not available for this number.” I must say, at that moment it really pissed me off.

The next danger of such transitions is that may stop comingSMS from some online services: banking, payment systems, etc. Judging by reviews on the Internet, this happens quite often with Sberbank Online. Personally, I am a client of Alfa-Bank and decided to start testing with it. I started doing this in the very first hours - too early, apparently: SMS arrived when entering banking, but did not arrive when trying to pay for something with a card. When paying, some services generally gave an error like “3-D Secure check failed.” First, I called the bank, they checked and said that SMS messages were being sent from them, which means this issue needs to be resolved with the mobile operator. I called MegaFon technical support - here we must pay tribute - the operator with understanding, calmly and politely assured that everything should return to normal within 24 hours, and also dictated a couple of service numbers that needed to be dialed in order to remove the blocking of receiving messages from short numbers. I present them here for future MegaFon subscribers: #35*1111*12# And #330*1111#

The next day, the situation really returned to normal regarding almost all services, including MegaFon’s personal account, which we also couldn’t get into in the first hours. From what continued to work properly: Alfa-Bank (online banking, card payment confirmation), Google, QIWI, Yandex.Money. Problems arose with two services: VKontakte and E-num - they stubbornly refused to receive SMS. VKontakte usually sends such SMS when access to the page is restored and when re-entering from devices for which the session was forcibly reset. E-num is a service for authentication in Webmoney via SMS. In both cases, the problem was resolved within one day after contacting technical support of these services. The reasons are known only to technical support itself, and they are not particularly eager to explain them. Most likely, this is due to the fact that they purchase SMS packages separately from each operator, and their database contains user numbers linked to specific operators.

At the moment, no other similar problems are observed. There are no interruptions in communication either. If anything appears in the future, I'll add it here. As for the original purpose of the transition, I must say that I am very pleased with the mobile Internet from MegaFon. The speed is comparable to the speed of a home fiber connection.

Conclusion

Here is a short list of dos and don'ts and what you should pay attention to:

  1. Go to the office of your old operator, make sure there are no debts and that your passport data is up to date in the database. Just in case, try not to advertise your goals to office employees. ;)
  2. Deposit a small amount of money in advance into some payment system like QIWI or Yandex.Money and disable confirmation of payments via SMS there, so that you can easily deposit money into your account at the time of transition without leaving your home.
  3. Contact the office of the new operator, do not forget your passport.
  4. On the day of the transition, do not use payment terminals. Deposit money using the payment system (see point 2) directly from the new operator’s website, if possible. As a last resort, go to their office.
  5. In the first day or two, don’t fuss about minor problems with the new number; wait a while for everything to start working normally.
  6. Dial service numbers on your phone (if any) to unblock messages from short numbers.
  7. After that, start checking everything. Take turns testing all the services that usually send you SMS, and in case of problems, contact their technical support directly. If it turns out that the problem is not on the service side, then you will have to call the technical support of the cellular operator.

Good luck with the transition to those planning to do so!