The smartphone does not recognize the headphones. Android doesn't recognize wired headphones. Wireless headphones do not connect to the phone because Bluetooth is disabled on the phone

There are quite a few reasons why the phone does not recognize the headphones. The problem may lie in an incorrectly selected Bluetooth protocol(bluetooth), a technically faulty connector, a phone firmware failure, or a completely different design. Synchronization problems can sometimes be fixed on your own, but first you need to simple diagnostics and establish where the breakdown is hidden.

Initially, the user wants to understand what to do next if the phone does not see the headset or headphones. You need to figure out which device to look for the problem in: headphones or phone. This must be done even if you plan to see a specialist later.

Carrying out diagnostics at the initial stage is quite simple.

  1. Connect potentially faulty headphones to any other device: player, computer, TV. If they function, then the problem is with the phone.
  2. Install other headphones into your mobile phone and check. If the accessory works in normal mode Therefore, the socket and contacts of the phone connector are working properly.
  3. If you have Bluetooth headphones, try connecting them to another Bluetooth device and see if pairing or discovery occurs.

Connecting headphones to the player

Device Compatibility

Among other reasons not related to software, we can highlight the problem of incompatibility of the accessory with gadgets. Technically headphone jack can be different:

  • Mono connector with two contacts;
  • three-pin stereo jack;
  • stereo headset jack with four pins.

The phone does not see an incorrectly selected accessory, but such situations are rare. Usually, modern technology has maximum potential, that is, it has 4 contacts with the ability to connect a headset.

There are designs where the contacts are “swapped”, which will also lead to the phone not seeing the headphones. It's simple here: many companies develop things like headphones, microphones or headsets exclusively for their products. This is economically beneficial, because the user will buy more products of the same brand, albeit forced.

iPhone 7 and Lightning headphones

Average companies, due to competition, do not take such measures; this is rather a privilege of the leading manufacturers in their industry.

Second point - goods low/unstable quality, as a rule, these are cheap Chinese (sometimes Taiwanese) headphones without a specific trademark. If a company does not monitor production and uses foreign technologies, then as a result the user receives products with unpredictable technical characteristics. In both this and the previous case, the accessory will work properly.

Technical problems with headphones

One of the most common problems is broken wire to one of the headphones. We can say that a protective function is triggered here, and the phone stops seeing the headphones or playing sound. You can fix the problem after visual inspection, but a hidden fracture can only be determined using devices that work on the principle of a multimeter.

Damaged headphone wire

Before breakdowns of this kind, there may be incorrect work one of the headphones:

  • extraneous noises, wheezing;
  • periodic loss of sound.

If you move the wires along their entire length, a sound may appear, which will indicate the location of the fracture. Repair in this case will be simple: open the insulation, restore the wiring, secure it with electrical tape or heat shrink.

The second most popular problem is plug contamination. It needs to be inspected and cleaned, then reconnect the headphones to the phone.

A headset or headphones, like any small equipment, can fail. In this case, the accessory will not function in any other devices. Naturally, connecting them to the phone several times is pointless; it will not recognize them.

Technical problems with your phone

If the diagnostics have determined that the headphones are working, but they cannot connect to the gadget, we look for a problem in the phone. Here is the most weaknesssocket where the jack is inserted. Over time, it may become dirty; a more complex breakdown will be a broken wire. If excess trash and dust is easy to remove, then to restore contact you need to open the phone.

It is important to know! Warranty service is void if the device is opened without permission or by a third party. The best option– hand over the phone to an authorized service.

In order to check the wires, you need to turn off the phone, remove the SIM cards, battery and all memory cards. Next, unscrew all the screws and use a flat screwdriver to pry off the plastic cover. If the socket is broken, it must be replaced. It is worth noting that an inexperienced technician can easily damage other components of fragile electronics, as a result of which repairs will become several times more expensive. It is not recommended to resort to self-repair, if possible, contact a specialist who will take responsibility.

Other problems include oxidation of the connector wires or short circuits. In the most difficult situations, the cause is a breakdown of the phone board.

Problems with wireless headphones

Modern and popular wireless accessories are convenient, but they are the ones that many users have the most difficulty with. They are connected using built-in Bluetooth modules.

First of all, you need to check again whether the module is activated, as well as the time it was active. Some demons wired headphones or headsets may not connect to others after pairing with one device. You can start the operating mode by holding the power button for 5 - 10 seconds, after which the device will give a light signal. Next, synchronization should occur in automatic mode , but may need to be done manually. Sometimes, after holding down the power button, Bluetooth headphones may ask sync code

, the default factory password is 0000.

It is important to know! Be sure to check the battery level. When discharged, the headset will not turn on, therefore, the phone will not be able to recognize them. The second “software” problem, why the phone does not see the headphones, is outdated version firmware

. This can happen regardless of the operating system, be it Android or iOS. You can update it in a workshop or yourself. If you do not have experience, it is better to trust a specialist. The reasons why the smartphone does not see the headphones can be divided into two groups. These are software and hardware. The first step is to fix the obvious problems. The battery died, the gadget was dropped into the water, hit the ground, the headphones were twisted, etc. If there are no visible common problems

, then you can move on to the other reasons.

The smartphone does not recognize the headphones - software problems Often the phone does not recognize the headphones due to low-quality software, overload, memory filled with all sorts of garbage and a glitch in the OS. All this can be easily solved. I need to clear my memory and reset it useless software

  1. . Further:
  2. full reset – Hard Reset;
  3. in the settings, select system cleaning;
  4. delete the data.

Alternatively, you can use a utility cleaning program. If HTC smartphone, Sony, does not see the headphones, then contact the warranty service. If the warranty has expired, then check the reasons above. Doesn't help, look for a hardware failure.

The smartphone does not recognize the headphones - hardware problems

If the phone no longer sees the headphones, then the problem may be either in the headset or in the smartphone itself. If the phone sees the headphones, but there is no sound, then the headphone speakers may have failed. Change your headset. If the phone does not see the headphones, but sees others, then again you need to change the headset. The problem here may be that the headphone plug is not making contact with the connector.

What to do if the headphones don't fit the phone? Very simple. Replacing the headset will solve the problem. Malfunctions of wireless headphones deserve special attention. If there is no contact, then Bluetooth is faulty (either in the phone or in the headset itself). Regarding headphones with wires, we can say that often a malfunction occurs due to a break in the wires. Twisted wires often break.

The headset can be checked using a tester. You need to ring the ends of the wires, and then you can find a break. In any case, it is better to replace such headphones. Even after restoration, it is not a fact that there will be no re-break. The smartphone does not recognize the headphones various reasons. But here were listed those problems that you can fix with your own hands, and even at home!

Modern tablet through various peripheral devices can turn into a multimedia center. For this, wired or wired headphones can be used. wireless types. However, many users may experience that the headset does not work correctly. If the tablet does not see the headphones, you can try to solve the problem yourself using tips and good advice specialists and advanced users.

The tablet does not see the headphones: the main reasons

Most often, this problem is encountered by owners whose tablet computers:

  • They do not support the device you are using, and therefore there is no way to synchronize. This means that the user has no chance to listen to music or a video clip or watch a movie in silence.
  • The headphone jack is faulty or the socket being used is damaged. Latest from frequent use It might just get loose.

How to find out the reason?

To complete the task, you must perform a number of actions:

  • Connect the headset to another device. It could be another tablet, laptop, cell phone, player. If sound appears, the reason lies in the tablet itself.
  • It is recommended to connect other headphones to check the functionality of the tablet itself. If they do not work, then the cause may be a loose socket.

Checking the connector's serviceability

This procedure is only suitable for those tablet computers, which have already been removed from warranty service. To check the quality of the connector, you should arm yourself with a screwdriver and:

  • Carefully remove the device cover by unscrewing all nuts and screws.
  • The battery and SIM card, if any, are removed.
  • The search for a breakdown is carried out at the connector itself. This may be mechanical damage, as a result of which the contact has come loose.

If all contacts are intact and the connector is loose in the socket, you need to reinstall the battery and SIM card, and then replace the case cover. It is quite possible that the reason lies in the settings being lost. To fix this, you should reset them to the factory state and perform a software update. If the above actions do not have any result, you must take the device to a service technician for inspection.

Often, after purchasing a new gadget, users wonder why the phone does not see the headphones. There may be several reasons for this, ranging from device incompatibility to mechanical damage to the special mini-jack connector. In order to accurately determine the problem, you need to diagnose it yourself, otherwise you will have to take the equipment for repair and pay a lot of money for the simplest manipulations.

Modern gadgets are equipped with mini-jack (3.5 mm) and micro-jack (2.5 mm) connectors. But increasingly, manufacturers are moving away from mechanical innovations, switching to wireless technologies. This makes life a little easier for music lovers.

On this moment There are several varieties of miniature speakers: two-pin mono, three-pin and four-pin stereo. All of them differ from each other in their sound features, characteristics and component parts, but diagnostics in all cases is carried out the same way.

If the headphones on your phone do not work, several factors may contribute to this:

  • Smartphone malfunction,
  • Headset failure,
  • The extension cord was found to be defective or broken
  • Software problems.

If the headphone jack does not work, you should contact a workshop for repair; repairing the part yourself will be problematic.

Using diagnostics, you can determine why the headphones do not fit the phone. Here you need to make sure that the mini-jack plug is fully inserted into the port, press the volume button and visually check the cleanliness of the connector. If after this there is no sound, you should proceed to a detailed check of the devices.

Simple diagnostic methods

First of all, you should find out which device is causing the problem.

Just connect another headset to your smartphone and turn on the music. If playback starts, then the problem is not there.

If the device does not accept another headset and songs are not played, the fault is with the board or other internal systems.

Compatibility check

Now manufacturers produce universal headset models for Android smartphones, and separately for iPhones, so the likelihood of device incompatibility is negligible. If the headphones do not fit, the owner will be notified via a system notification. Arrange additional checks not required, this is done automatically by the built-in software.

Signs of a headphone problem

To check their functionality, just connect them to another device: a portable speaker, radio or another smartphone. If they are found not to work, this indicates that they are faulty.

The following breakdowns are typical for headsets:

  • The mini-jack plug is clogged,
  • Damage (break) of the wire,
  • Moisture entering a miniature speaker, followed by oxidation of the contacts.

To clean the plug, alcohol is used: just moisten a cotton pad with it and wipe the part. The same method is also suitable for cleaning the socket in a smartphone, but here you must be careful not to damage the contacts.

In addition to the problem when the headphone jack on the phone does not work, the microphone may also malfunction. In the normal state, when a headset is connected, it transmits the voice to the interlocutor, and the built-in one in the smartphone is turned off. If this does not happen, but the music is played, the reason lies in the unsuitability of the wire leading to the part.

Symptoms of phone problems

One of the reasons is the breakdown of the gadget itself. If the sound is heard through the speakers, but when you connect a headset it stops playing and the device does not see it, this may be caused by a number of problems:

  • Mechanical damage to the input or loop.
  • Short circuit.
  • The connector is clogged or the contacts are oxidized, resulting in changes in electrical resistance and the system does not see the new device.

If the cable or port malfunctions, you will have to contact a workshop to replace it. If deposits are found on the contacts or connector, you can clean them yourself with alcohol.

The phone does not recognize wireless headphones

Bluetooth headphones can be used on smartphones, computers, laptops and any other gadgets. They run on batteries and require periodic recharging, which is something you need to pay attention to when determining why the wireless headset is not connecting to your phone. If the battery is low, the indicator will notify you about this, and you will have to connect the charger.

There are other reasons why a Bluetooth headset may not work:

  • Problems with the driver: they need to be reinstalled or rolled back if new software was installed.
  • Incorrect settings.
  • Incorrect parameters in the BIOS (applies only to computer equipment).

In the last two cases, you should familiarize yourself with the settings for your specific Windows series, and if there are any inaccuracies, enter the correct value in the special fields.

To avoid problems after purchasing a Bluetooth headset or headphones, you need to follow several rules:


Conclusion

Knowing how to fix the problem when the headphone jack on your phone does not work, you can quickly restore the functionality of the device. And again enjoy your favorite music or conversations without using your hands, because having a headset greatly simplifies the life of every person. Most often the headset has a 3.5 mm jack. mini-jack stops working due to mechanical damage or exposure to snow and/or water. Therefore, you need to treat it as carefully as possible so that the wires and contacts do not break.