Tracking by ID number. Russian Post - tracking postal items by item number. International shipment tracking

Everything is very simple - to track a registered letter from the Russian Post, you just need to know its unique identifier (➤ where to find it, read here) ✅ Next, you will only need one action, maximum one and a half :) ➤ Enter the postal identifier of the registered letter in the tracking form and click on the image “magnifying glasses” - we will happily and quickly do the rest for you.

In a maximum of 10 seconds ⏳ our robot will track the letter and show all the information on the screen.

How long does it take for a registered letter?

  • A very popular question - let's say right away that there is no exact answer to it. Delivery times for registered letters depend on many factors listed below:
  • Distance between transportation points. The letter can be delivered within 24 hours after sending if we are talking about sending it within the same city. Sending a registered letter usually takes no more than 2 days within the cities-subjects of the Federation, or by the administrative centers of the district district. If the destinations are located at long distances (from 1000 km or more), then it is more difficult to answer how long it takes for a registered letter?
  • Weather. Delivery times for registered letters (as well as any other RPO) of Russian Post are calculated based on average statistical data, which does not take into account possible deterioration of weather conditions. This is especially true in winter because... heavy snowfalls do not allow special mail transport to quickly cover the route.

Possible errors when filling out the form or when transferring data to the pochta.ru database. We know of cases where mistakes were made by the sender or the postal worker. Most often they are associated with an incorrectly filled address or a postal code that does not correspond to it. In such cases, registered mail may be sent via the wrong route.


how long does it take for a letter from pochta.ru

Tracking Russian Post letters by track number

✅ Our online service provides the service of tracking Russian Post letters by track number - it is completely free, and the tracking process is faster ✈ than most similar sites.

➤ To track a letter by number, you need to enter it in a special window and click on the “tracking” button - we have this function performed by a “magic magnifying glass” :)

tracking letters by number

    How to track a Russian Post letter?
  • As we all know, the process of tracking letters on the official one (pochta.ru) is not the most convenient. And therefore, quite often many Russian Post clients have a question - how to track a letter? We will selflessly :) be happy to answer this question and help you track your letter. Tracking a letter is impossible without 2 components:
  • This is the track number assigned to the letter at the Russian Post office. If at this stage a question arises in your head - what is it? ➤ read the answer here.

A good, high-quality online email tracking service - don't worry, you've already found it :)

Enter the number into the window for tracking letters and click on the “magnifying glass” image - you see, tracking a letter is not as difficult as it seemed;)

How to track regular or registered mail by last name?

✅ There are often cases when site users were interested in the ability to track letters by last name. ➤ The good news is that we know all the existing ways to track a letter, but there is also unpleasant news - unfortunately, this is currently impossible to do by last name. If any of the Internet resources offers you tracking by last name, we do not recommend doing this. As you probably know, “demand creates supply” and sometimes people who are not as good as us :) try to make money on this. Under the pretext of tracking the letter, you will be asked to enter your last name, and then most likely send an SMS and believe me, it will not be free;). As a result, you will not receive the promised information on the letter, thank you for your attention - be careful and good luck;)

➤ So, let's try to quickly bring you up to date and tell you in a couple of sentences what a track number is - also known as a postal identifier. Oddly enough, none of these designations are used by the Russian Post in the check, which they kindly provide to you at the branch. ✅ RPO is exactly the official designation of this miracle number :) “RPO” stands for registered mail and it is this identifier that makes it possible to track your letter among thousands of others. As we already hinted above, you can find the tracking number of the letter in the cash register receipt, especially for you we took a photo of the Russian Post receipt and indicated the location of the track number with a hefty red arrow, good luck in the search;)

pochta ru track a letter by number

How to fill out an envelope?

    It would seem a common thing to fill out an envelope to send a letter, but it is important to do it correctly so that the letter is delivered as quickly as possible and to the right address. Not everything is so complicated, following our instructions you will become an expert :) in filling out envelopes, point by point:
  • It is necessary to indicate the sender/recipient addresses and their full names as clearly as possible
  • IN right bottom corner you must enter your contact information Sender
  • Fill in the upper left corner with the Recipient's data
    Filling out the envelope - what to include in your contacts:
  • Full “Last Name First Name Patronymic” of the recipient and sender. If the recipient/sender is an organization, you can indicate its short name.
  • Numbers: streets, houses and apartments (if it is an apartment building and not a private house)
  • Full names of the settlements of the sender and recipient of the envelope
  • Name of district, region, region or republic
  • If the envelope is sent to another country, you must indicate its full name
  • PO Box number - if the envelope needs to be delivered to a location other than the recipient's address.
  • Please fill in the postal codes of the recipient and the sender carefully; due to an error in one digit, the envelope may “go” to the wrong place.

Below is a sample of how to fill out an envelope correctly:


how to sign an envelope

Thank you very much for choosing our service - we appreciate it and are constantly working to improve the entire process of tracking Russian Post letters.

Russian Post is the national state postal operator of Russia, a full member of the Universal Postal Union, providing domestic and international postal services. Receives, sends and receives postal items: parcels, small packages, parcels and correspondence; provides financial and delivery services to both individuals and businesses.

Russian and foreign online stores often send orders to customers using this postal service or integrate it with its delivery to provide high-quality and inexpensive services. For example, on the basis of post offices, I organized express delivery and order pick-up points, reducing the time for issuing orders across Russia to 2-5 days. Some transport companies combine their cargo transportation capabilities with the vast resources of the national postal operator. Thus, she recently created a joint project with Russian Post called “Rural Delivery” for delivery to remote locations, regional and district centers of Russia, where there are no own branches.

According to the press center, in the 1st quarter of 2018, Russian Post processed 95.7 million international mail items, and more than 60% of online shoppers used delivery services. In 2018, the second stage of a sorting center will be built in Vnukovo and in 3 years the network of logistics centers will be expanded throughout the country. According to e-commerce experts, the growth of international incoming shipments will continue, mainly due to parcels from China.

Active promotion of such large Chinese stores as , Banggood on the Russian-language market, as well as new players that are rapidly gaining popularity, and , have significantly increased the flow of incoming mail. Nevertheless, Russian Post continues to provide quite high-quality services for the delivery of parcels, both international and domestic.

Tracking parcels in Russia

When registered, a postal item is assigned a tracking number, with which you can track when it was sent, stages of movement and the date of receipt at the post office. The tracking service allows you to monitor the receipt of your shipment and is especially useful in resolving disputes with the seller in case of detected discrepancies. The name and address of the recipient will help you make sure that the package is going to its destination, and the weight of the shipment will help you roughly estimate the contents of the attachment. The latest delivery status will inform the sender that the item has been successfully delivered.

In addition to simple letters, all other shipments within Russia are always sent as registered. Incoming international letters and small packages can also be sent as unregistered. In these cases, you can only rely on the integrity of the sender or seller and the absence of various excesses. If a parcel is lost or not sent without evidence of non-receipt, neither postal services nor sellers will refund money for the goods and shipping.

Tracking data will also help when filing claims for failure to meet delivery deadlines. The Russian Post website directly states liability for violating these deadlines.

Tracking Russian Post parcels by identification number

The barcode postal identifier (SPI) for domestic Russian Post items consists of 14 digits, where:

  • the first six digits indicate the recipient's post office code,
  • the next two digits indicate the month the barcode identifier was printed,
  • numbers from ninth to thirteenth - unique departure number,
  • and the last digit is the control digit.

After paying for the forwarding service, the cashier will issue a fiscal receipt, which, in addition to the standard cost and name of the service, will indicate the RPO number (registered mail), this is the tracking number - the postal identifier of the Russian Post. In the RPO line, the last digit in the check is printed separated by a space, but it must be entered without spaces.

It looks like this on a cash receipt:

RPO tracking is instant - upon acceptance, the post office employee enters information into the database, and the first status “Accepted at the post office” will appear when tracking Russian Post by ID immediately after sending. The postal identifier is an excellent tool for monitoring the movement, delivery times and weight at each stage of the journey of the delivered item.

Tracking Russian Post by international shipment number

For international postal items, the regulations of the Universal Postal Union have approved a unified track code standard. The type of postal item is determined by the first two Latin letters, the next nine digits in the tracking number consist of a unique eight-digit number and the last verification digit. The last two Latin letters in the tracking number indicate the country of departure. It is impossible to determine the destination country by the track number.

Examples of departure numbers:

  • CQ---US (CQ123456785US) – parcel from the USA,
  • RA---CN (RA123456785CN) – small package from China,
  • RJ---GB (RJ123456785GB) – departure from the UK,
  • RA---RU (RA123456785RU) - internal number assigned to unregistered parcels when arriving in Russia.

How to track a Russian Post parcel

Russian Post tracking is available on the official website or.

After entering the track number in the search bar for shipments and clicking the “Track” button, a separate page opens with information about the passage of the parcel, dates, statuses, address and full name of the recipient.

To get more detailed information with all intermediate statuses and movement outside Russia, track your track numbers on a simple parcel tracker website:

Important features of the work of Russian Post

Compliance with the requirements for the contents of the parcel and its packaging is a prerequisite for successful shipment. These rules may vary slightly from country to country. For example, in Switzerland you cannot send horoscopes by mail. Some African countries cannot send shaving brushes of Japanese origin. And in the UK there is a special ban on sending parcels containing rubbish. But in general, the conditions below are typical for all postal services, including Russian Post.

Items prohibited for shipment:

  • firearms, signal weapons, pneumatic weapons, gas weapons, ammunition, cold weapons (including throwing weapons), electric shock devices and spark gaps, as well as main parts of firearms
  • narcotic drugs, psychotropic, potent, radioactive, explosive, caustic, flammable and other dangerous substances;
  • poisonous animals and plants;
  • banknotes and foreign currency
  • perishable food, drinks;
  • items that, by their nature or packaging, may pose a danger to postal workers, stain or damage other postal items and postal equipment.

There are also goods prohibited for import from abroad. Therefore, when shopping in foreign online stores, it is advisable to familiarize yourself with

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If you have any difficulties with the statuses in English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

Russian Post provides its customers not only with services for sending and receiving postal items, but also makes it possible to control the entire process of sending registered letters or with a declared value. Let's take a closer look at how to use the “Post tracking” service.

Issuing a registered letter at the post office involves assigning it a unique postal identifier, which is indicated on the check. Forwarding a shipment within Russia has an identifier in the form of 14 digits, international shipments have 4 Latin letters and 9 digits.


To find out what stage your registered letter is currently at, follow the link to the Russian Post service page. In the empty “Mail ID” field, enter a fourteen-digit number. Don't forget to enter the code confirming that you are not a robot. And click the “Find” button.


After transferring the registered letter to the postal employee, the data is filled in and the item is assigned the status “Reception” indicating the date and time. If the letter is sent to other countries, then it undergoes customs clearance. This is evidenced by the status “Arrival at the place of international postal exchange”.


Next, the letter must pass customs control. If there are no problems with the postal item, it receives the statuses “Customs clearance completed” and “Left MMPO”. Otherwise – “Detained by Customs”.


Then comes the sorting process, where letters are distributed according to routes. Well, the final status is “Arrived at the place of delivery”, after which the addressee receives notification of the arrival of the registered letter.


If the postal item cannot be tracked or, in your opinion, it does not arrive for too long due to loss, you should contact the post office and write a statement. Please note that the application forms for searching for international and domestic shipments are different. The application is accepted if there is a payment receipt with a postal ID number.

You can download the necessary documents here.