Outlook is not configured. Setting up Outlook for different mail servers. Spam filtering

The security of working in Microsoft Outlook versions 2003 and 2007 can only be guaranteed if it is installed on a computer running Windows XP SP3, Vista, 7, 8, 10. If the operating system version is lower Windows XP SP3, then it is not safe to use it. We recommend installing a newer version of your email client, such as Microsoft Outlook 2010, 2013, or 2016.

Configure via IMAP protocol

via IMAP protocol:

    • Email address - the full name of your mailbox.
    • Account type - IMAP;
    • Incoming mail server - imap.mail.ru;

9. Go to the “Outgoing Mail Server” tab and check the box next to “SMTP server requires authentication”. Check the “Same as server for incoming mail” box.

10. To better protect the data you send and receive using your email program, you must enable encryption. To do this, go to the “Advanced” tab and select “SSL” in the drop-down lists opposite “IMAP server” and “SMTP server”.

Check that the IMAP server port is 993 and the SMTP server port is 465.

11. After all additional settings have been made, click “OK”.

13. To make the list of folders in the mail program similar to the list of folders in your mailbox, right-click on the name of the newly created account and select “Update folder list”.

14. Now you need to specify the folder in which all letters sent from the mail program will be saved. To do this, go to “Tools” - “Account Settings...”, as in step 1, select the newly created account and click “Change”. In the window that appears, click “Other Settings” and go to the “Folders” tab. Check the box next to “Select an existing folder” and select the “Sent Items” folder in the proposed list, click “OK” - the account is configured.

Configure by protocol POP3

To configure the Microsoft Outlook 2003/2007 email program via POP3 protocol:

1. In the top panel, in the “Tools” menu, select “Account Settings...”;

2. In the window that appears, click “Create...”;

3. Check the box next to “Exchange Server, POP3, IMAP or HTML” and click “Next”;

4. In the window that appears, check the box next to “Manually configure server settings or additional server types” and click “Next”;

5. Check the box next to “Internet Email” and click “Next”;

6. In the “User Information” section, provide the following information:

    • Enter a name - the name that will appear in the "From:" field for all messages sent;
    • Email address - the name of your mailbox.

In the "Server Information" section, provide the following information:

    • Account type - POP3;
    • Incoming mail server - pop.mail.ru;
    • Outgoing mail server (SMTP) - smtp.mail.ru.

In the “Login” section, enter the following information:

    • User - the full name of your mailbox in the format [email protected] ;
    • Password—the current password for your mailbox.

7. Check the box next to “Remember password” if you want the mail program to remember the password for your mailbox and not ask for it every time you try to download mail.

8. Click the “Other settings...” button;

9. Go to the “Outgoing Mail Server” tab and check the box next to “SMTP server requires authentication”. Check the “Same as incoming mail server” checkbox.

10. To better protect the data you send and receive using your email program, you can enable encryption. To do this, go to the “Advanced” tab and check the box next to “Require an encrypted connection (SSL)”, and in the “Use the following encrypted connection type” drop-down list, select “SSL”.

Check that the POP3 server port is 995 and the SMTP server port is 465.

11. If you want to leave messages downloaded by the mail program on the server, then check the box next to “Leave copies of messages on the server.”

12. After all additional settings have been made, click “OK”.

Change SSL settings

Please note that security in Microsoft Outlook versions 2003 and 2007 can only be guaranteed if it is installed on a computer runningWindows XP SP3, Vista, 7, 8, 10. If the operating system version is lower than Windows XP SP3, then it is not safe to use it. We recommend installing a newer version of your email client, such as Microsoft Outlook 2010, 2013, or 2016.

To configure your Microsort Outlook 2003/2007 email program using the secure SSL protocol:


If the above settings are already installed in your email program, then no changes need to be made.

If you have problems setting up your email program, use our

Over the years, the epistolary method of communication has evolved from paper to electronic. There are 200 email services on the Internet that allow users to communicate and send data via email. Each online mailer has its own structure and individual interface, but along with this, programs have been developed that work with mail without a browser. The question arises of how to correctly create an external email address in a computer program. An example of setting up Mail.ru - Outlook will help answer it.

Local mail client

On the Internet, computer program developers offer users a choice of software that acts as an electronic client. Each local mailer has a unique interface and useful features. But is it worth loading your computer with programs if they are available for browser use? Yes! Proof of this are Microsoft Outlook 2013 and Outlook Espress clients. Outlook itself usually does not take much time from users.

A person usually has two or three email addresses that he regularly uses, but these accounts are registered on separate online services. Of course, you are allowed to operate with one mailer by setting up personal mailboxes on it. But in this case, the external service does not guarantee that the letter with someone else’s domain name will be sent correctly.

The Outlook interface was created for users regardless of the level of computer skills, so setting up an online resource is considered on it. An example of an external service will be the online mailer Mail.ru.

What you need to set up Mail.ru - Outlook

Before you start working directly, it is worth checking:

  1. An account registered on the Mail.ru website.
  2. Installed Outlook.

If the MS Office package was previously present, the mailer will be found among the list of standard software. Outlook 2013 or Outlook Express can be downloaded as a separate component

in Outlook 2013


3. Select the connection protocol.

4. Specify user parameters and server information.

It is worth considering that for IMAP the incoming mail server is imap.mail.ru; for POP3 - pop.mail.ru.

Instructions for Express - Mail.ru

1. In the “Service” tab, go to “Accounts”.

2. “Add” button, then “Mail”:


3. Data for outgoing and incoming servers is indicated:

5. When setting up your Outlook - Mail.ru account is completed, you need to open the “Properties” of this account.

6. In the “Advanced” tab, enter the ports for receiving and sending letters.

7. Allow downloading of folders from the specified servers.

8. The account is configured.

What nuances should you pay attention to?

When setting up Mail.ru - Outlook, problems may arise that can be easily resolved. The main thing is to follow some rules:

1. The account is indicated by its full name, including the “dog” icon and domain ([email protected]).

2. The username in the “From:” line of the mail recipient may be different; it is not necessarily the sender’s first and last name.

3. Carefully check the input of the incoming/outgoing server ports.

4. To ensure that information received by the local email client is copied to an external resource, uncheck the “Delete copy from server...” checkbox.

By installing the local Outlook mailer and completing the Mail.ru - Outlook settings, the user will be able to receive and send messages, and a number of additional functions will appear.

1. It will become easier to manage your external mailer account.

2. Message filtering is set by individual sender; on the subject of the letter; a single word or subject of a letter.

3. Message archiving and further processing is much faster.

4. The contents of the folders are organized according to preferences.

6. A local mailer will help you organize and plan your workday thanks to the calendar. This feature allows the user to create a schedule and set reminders.

7. The Outlook address book can be synchronized with mobile operating systems, transferring contacts to or from the phone. In addition, business cards are created in the address book for each participant indicating information about location, company, phone number and other things.

8. The Outlook messaging system allows sending and receiving

  1. In the window Account Setup

    File → Details and press the button Adding an account.

  2. Select value Manually configure server settings or additional server types and click Next.
  3. Leave a value Internet email default and click Next.
    • E-mail address « [email protected] » );
    • Account type- IMAP;
    • Incoming mail server- imap.yandex. ru ;
    • - smtp.yandex. ru ;

    Attention. ru »


    Other settings.

  4. Go to the tab Outgoing mail server, enable the option and select the value .
    • IMAP server - 993;
    • SMTP server - 465.

    Click the OK button.

  5. Add an account
  6. Synchronize the created account with the server to get a list of folders.
  7. Open menu File → Setting up accounts, select an account from the tab Email and click the Change button.
  8. Click the button Other settings and go to the Sent tab.
  9. Set value Save sent items in the following folder on the server and specify the Sent Items folder.
  1. Launch the program and click Next in the welcome window.
  2. In the window Setting up a Microsoft Outlook account Leave the default Yes and click Next.

    If you already have an Outlook account set up and want to add another one, open the menu File → Details and press the button Add an account.

  3. Select value Manual configuration or additional server types and click Next.
  4. Select value POP or IMAP protocol and click Next.
  5. Specify the following account settings:
    • Name - username (for example, "Alice Little");
    • E-mail address- your mailing address on Yandex (for example, "alice.the.girl@yandex.„ ru “» );
    • Account type- IMAP;
    • Incoming mail server- imap.yandex. " ru »;
    • Outgoing mail server (SMTP)- smtp.yandex. " ru »;
    • User - your login on Yandex;
    • Password - your password on Yandex (or if you have enabled two-factor authentication).

    Attention. If you set up receiving mail from a mailbox like “login@yandex. ru », the login is the part of the address before the “@” sign. If you use, you must specify the full mailbox address as your login.


    Leave the rest of the settings as default and click the button Other settings.

  6. Go to the tab Outgoing mail server, enable the option SMTP server requires authentication and select a value Similar to the server for incoming mail.
  7. Go to the Advanced tab. Select from Use the following encrypted connection type SSL value for IMAP and SMTP server. Specify the following options:
    • IMAP server - 993;
    • SMTP server - 465.

    Leave the rest of the options as default and click OK.


  8. To complete your account setup, click in the window Change account Next button - your account settings will be checked. If the test is successful, click Finish. If not, make sure all parameters are specified correctly.

Problems with Microsoft Outlook

This step-by-step guide will help you solve problems related to your email program.

Select an issue:

What message did you receive?

If a message appears about no connection to the server, try logging into Yandex.Mail with the same username and password that you use in the program. Enter your username and password manually, without using those stored in the browser.

Make sure that the protocol you want to use is enabled in the Mail programs settings section.\n

Make sure that in the mail program settings you have accurately specified\\n the following server parameters:\\n \\n \\n

If you are using IMAP

    \\n \\n
  • connection security - SSL;
  • \\n
  • port - 993.
  • \\n
    \\n \\n
  • connection security - SSL;
  • \\n
  • port - 465.
  • \\n
\\n \\n \\n \\n\\n

\\n \\n \\n \\n

If you are using POP3

\\n \\n \\n Incoming mail \\n \\n

    \\n \\n
  • connection security - SSL;
  • \\n
  • port - 995.
  • \\n
\\n \\n \\n \\n Outgoing mail \\n \\n
    \\n
  • mail server address - smtp.yandex.ru;
  • \\n
  • connection security - SSL;
  • \\n
  • port - 465.
  • \\n
\\n \\n \\n \\n\\n

\\n \\n \\n \\n\\n

For more information on how to check server settings in different mail programs, see the section.

\\n ")]))\">

Make sure that in your mail program settings you have accurately specified\nthe following server parameters:

If you are using IMAP

    \n
  • mail server address - imap.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 993.
  • \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n

If you are using POP3

\n \n \n Incoming mail \n \n

    \n
  • mail server address - pop.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 995.
  • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n\n

Encryption of transmitted data.


\n\n ")]))">

Make sure that the protocol you want to use is enabled in the settings section.

Make sure that in the mail program settings you have accurately specified\n the following server parameters:\n \n \n

If you are using IMAP

\n \n \n Incoming mail \n \n

    \n
  • mail server address - imap.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 993.
  • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n

If you are using POP3

\n \n \n Incoming mail \n \n

    \n
  • mail server address - pop.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 995.
  • \n
\n \n \n \n Outgoing mail \n \n
    \n
  • mail server address - smtp.yandex.ru;
  • \n
  • connection security - SSL;
  • \n
  • port - 465.
  • \n
\n \n \n \n\n

\n \n \n \n\n

For more information on how to check server settings in different mail programs, see the section Encrypting transmitted data.

\n ")]))">

Make sure that in your mail program settings you have accurately specified the following server parameters:

If you are using IMAP

Incoming mail

  • mail server address - imap.yandex.ru;
  • connection security - SSL;
  • port - 993.
Outgoing mail
  • mail server address - smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

If you are using POP3

Incoming mail

  • mail server address - pop.yandex.ru;
  • connection security - SSL;
  • port - 995.
Outgoing mail
  • mail server address - smtp.yandex.ru;
  • connection security - SSL;
  • port - 465.

For more information on how to check server settings in different email programs, see the section Encrypting transmitted data.



If the "Authentication required" message appears, "Sender address rejected: Access denied" or “Send auth command first”, authorization on the Yandex SMTP server is disabled in the mail program settings. Make sure the option is enabled User Authentication(for Outlook Express) or SMTP Authentication(for The Bat!).

If a message appears "Sender address rejected: not owned by auth user", the address from which you are trying to send a letter does not match the one under whose login you are authorized on the SMTP server. Make sure that in the mail program settings, the return address is set to exactly the address from which the login is used in the SMTP authorization settings.

If a message appears "Login failure or POP3 disabled", the mail program cannot access the mailbox using the POP3 protocol. Make sure that the correct password for the mailbox is entered and that POP3 access is enabled in the settings section.

If a message appears "Message rejected under suspicion of SPAM", the contents of your email were recognized by Yandex.Mail as spam. To solve the problem, open Yandex.Mail and send any one letter as a test. This way you will prove to the system that the letters are not being sent by a robot.

Check your computer for viruses using free antivirus programs: CureIt! from Dr.Web and Virus Removal Tool from Kaspersky Lab.

If your mail program does not accept or send letters, check that your mail program settings are correct, as well as your computer’s Internet connection settings.

If you are using an antivirus program, firewall, or proxy server, disable them and see if this reproduces the problem.

Read step-by-step instructions to find missing emails. Before starting work .

Select an issue:

When you delete messages, they go to the Deleted Items folder and are stored there for 30 days. During this period you can restore them:

  1. Go to the Deleted Items folder.
  2. Select the required letters.
  3. Click the To Folder button.

If more than a month has passed since they were deleted, it will not be possible to restore the letters - they have been permanently deleted from the Yandex.Mail servers.

If the letters are not in the folder where they should be, then most likely they ended up in another folder, for example in Deleted Items or Spam. If you remember the sender's name or address, part of the text of the letter or the subject, try searching for letters in all the folders in your mailbox.

Have you found the letters?

You can restore letters:

  1. Go to the folder in which the letters were found.
  2. Select the required letters.
  3. Click the To Folder button.
  4. Select from the list the folder where you want to move the letters - for example, Inbox.

Why emails disappear and how to avoid it

The Deleted emails folder is stored for 30 days, and the Spam folder for 10 days. After this, they will be permanently deleted from Yandex servers. Why emails may end up in these folders without your knowledge:

Another user has access to your mailbox

Emails can be deleted by a user who has access to your mailbox: perhaps you forgot to end your session after working on someone else's device. To end your session, click the link in your account menu Log out on all devices. This can also be done on the page - using the link Log out on all computers.

Letters disappear in the mail program

A rule has been configured that deletes or moves letters. Letters disappear in the mail program.

If you use a mail program and delete letters in it, they disappear on . This happens because your program is configured using the IMAP protocol - in this case, the mailbox structure on the service is synchronized with the mailbox structure in the program. To delete messages only in the program, but leave them in Yandex.Mail, you can configure the program using the POP3 protocol, but we recommend not doing this: the messages may not synchronize correctly with the server.

A rule has been configured that deletes or moves emails Indicate authentic ones in Yandex.Passport and link them to your account. Our security system may have found your account suspicious and blocked your mailbox. Most often, this happens due to the fact that the phone number is not attached to the box or the Passport contains a fictitious first and last name. It usually takes a couple of hours to remove the lock.

If you delete letters in your mail program, but they are still in their folders on the Yandex.Mail website, then most likely your mail program is configured using the POP3 protocol. Due to the peculiarities of the POP3 protocol, messages in the mail program may not synchronize correctly with the server. To work with Yandex.Mail, it is recommended to use the IMAP protocol. To learn how to migrate your email program from POP3 to IMAP, see Migration from POP3.

If your email program does not display sent emails, then most likely your email program is configured using the POP3 protocol. Due to the peculiarities of the POP3 protocol, messages in the mail program may not synchronize correctly with the server. To work with Yandex.Mail, it is recommended to use the IMAP protocol. To learn how to migrate your email program from POP3 to IMAP, see Migration from POP3.

The report always indicates the reason for non-delivery. You can read about the most common reasons in the article ../web/letter/create.html#troubleshooting__received-report.

If you receive errors about an incorrect certificate when activating SSL encryption in your email program, make sure that your email program and operating system are configured correctly:

  • On a computer (without lags and "date from the future"). If the wrong date is set, the system erroneously determines that the certificate has not yet expired or has already expired.
  • All installed.
  • Checking HTTPS connections is disabled in your antivirus settings. You can change your antivirus settings according to our instructions for Kaspersky Internet Security and ESET NOD32 Smart Security in the Security certificate errors section.

Manually add a certificate to the list of trusted certificates (Windows)

Attention. If you are not sure that you can install the certificate yourself, contact a specialist.

To add a certificate to the list of trusted certificates:

  1. Download the certificate. (If the linked file opens directly in your browser, click CTRL + S and save the file to your computer; there is no need to copy text from the file.)
  2. Open the Start menu.
  3. In the search box, type certmgr.msc and press Enter.
  4. In the program window, in the folder tree, click on the folder Trusted Root Certification Authorities.
  5. In the right part of the window, right-click on Certificates and select All tasks → Import.
  6. Click "Next .
  7. Click the Browse button and select the CA.pem file you downloaded earlier. Click Next.
  8. In chapter Certificate store Leave the default settings and click Next.
  9. Click Finish.
  10. (Opt.) In the pop-up dialog, click Agree.
  11. In the folder tree, click on the folder update the program to version 6 or higher. After updating, follow these steps:
    1. In the program menu, select Properties → S/MIME and TLS.
    2. In the block, set the switch to the Internal position.
    3. Click OK.
    4. Try sending a letter. If the certificate error appears again, then in the same block Properties → S/MIME and TLS → Implementing S/MIME and TLS certificates Set the radio button to Microsoft CryptoAPI.
    5. Click OK button..
    6. Unpack the archive.
    7. Run the mailssl.bat file as administrator.
    8. In the mail program settings, turn off SSL and specify the following server parameters:
      • SMTP: server - localhost, port - 25
      • POP3: server - localhost, port - 110
      • IMAP: server - localhost, port - 143

    If the problem persists, try using the recommendations from the articles Trade Management Mail Client and Gmail (following the recommendations, substitute Attention.

    Be sure to enter your username and password manually. If you select authentication similar to the incoming mail server, sending will not work.

Limitation. You can send letters in this way only to addresses served by Yandex.Mail (in the yandex.ru domain or to addresses. Letters will not be sent to the mailboxes of other mail services through this server.

If you recently changed your mailbox password, make sure you also update your mail program settings. If the password in the settings is correct, wait a few hours - the mail program settings may not synchronize with the Yandex server right away.

Write to support service

Outlook is a program from the Microsoft Office suite that provides the ability to manage several emails at the same time: receive, send, edit, save and delete messages arriving in your email inboxes. Outlook also adds new features for working with mail: offline saving of received letters, recall of sent messages, forming groups, organizing contacts, etc. We have prepared instructions that will help you quickly set up the program.

How to set up Outlook email

There are several versions of Outlook (2016, 2013, 2010, 2007 and older - no longer relevant), some of the steps will be different, so see the instructions below for your version of Outlook.

Outlook's main function is to make email easier. So the first thing to do is link one or more mailboxes to the program.

Adding accounts

There are two options to add email: automatic adding and manual. It is recommended to use the first method, since it is easier and does not require entering unnecessary data, but if for some reason it does not suit you, you can add mail by setting it up manually: select which servers letters will go to and receive, which this way they will be encrypted. To manually configure, you will need the addresses of the incoming and outgoing servers of the company that owns your mail. These POP, SMTP and IMAP values ​​for the most popular emails are presented in the table:

Outlook 2010, 2013, 2016

Automatically adding an account without entering detailed settings looks like this:

  1. Open the "File" section.
  2. Select the "Mixing" section.
  3. Use the "Add Account" function.
  4. Check the automatic account adding mode checkbox.
  5. Enter all the required information in the empty blocks: mail name, password for it and your full name.
  6. Confirm that the information you entered is correct. If all the information is entered correctly, the account will be linked to the program: everything that is in it at the moment and will come in the future is synchronized with Outlook.

Synchronization with detailed settings is performed using these steps:

  1. Through the quick access panel, select the “File” block.
  2. Expand the “Information” sub-item.
  3. Click on the green cross icon “Add account”.
  4. Check the second option “Manual configuration”.
  5. Check the service configured by IMAP and POP protocols.
  6. Enter all the required information in the empty blocks: mail name, password for it and your full name. You can find information on the protocols in the table presented above in the article.
  7. Expand other settings.
  8. Set the parameters for IMAP and SMTP server. In the encryption type, select the SSL option.
  9. Return to the main mail settings and specify the period of time for which letters received by mail will be saved on your computer. Please note that the longer the period you select, the more letters the program will save and, accordingly, the more overloaded it will be.
  10. Wait while the program checks the correctness of the entered settings. If all the data matches and no errors appear during the process, then you will see that all parameters are marked with green checkmarks.
  11. When you finish adding mail, you will receive a message “You're done!” This means that mail is starting to synchronize with Outlook, and soon all letters will be loaded into the program.

Outlook 2007

Adding mail automatically:

  1. Click on the “Create” button.
  2. Fill in all empty cells: address, password, first name and last name.
  3. If all the data matches, the mail will be added and the synchronization process will begin: letters from the mailbox will begin to be displayed in the program.

Adding mail with manual configuration elements is performed as follows:

  1. While in the main menu of the program, uncheck the “Service” tab.
  2. Select the “Account Settings” section.
  3. Click on the “Create” button.
  4. Select the Internet Email setting option.
  5. Fill in all empty cells: address, alias, mail type, parameters of outgoing and incoming servers. You can find IMAP and POP3 settings for the most popular mailboxes in the table presented above in the article.
  6. In the window that opens, go to the outgoing mail servers configuration tab.
  7. Enable authentication using SMTP servers.
  8. To avoid specifying information twice, check the “Same as server for incoming mail” option.
  9. Go to the "Advanced" tab.
  10. Set the parameters for IMAP and SMTP server. Enable connection encryption using SSL.
  11. In order to activate saving messages to the server (they will not be deleted if you downloaded a copy of them to your computer), check the box next to the “Leave copies of messages on the server” function. Here you can configure how long these letters will remain on the server.
  12. Return to the main settings and click on the “Next” button.
  13. If all data is entered correctly, you will receive a “Congratulations!” message. This means that the mail has been added successfully, and synchronization of the application with email will begin soon.

Connecting to Exchange mail

Exchange mail is a local mailbox for connecting to a specific group created by the Exchange server. Exchange accounts are typically used by organizations, companies, or a group of individuals who have created their own Exchange server. To connect to such mail and start using it, you will need the address of the Exchange server, the username assigned to you on this server, the name of the certificate and the server URL. All this information can be obtained from the creator or server administrator.

Outlook 2010, 2007, 2016

  1. Expand the "File" tab.
  2. Go to "Details".
  3. Click on the “Add account” button.
  4. Proceed to manually setting up the account to be added.
  5. On the Select a Service page, check the Microsoft Exchange Server option.
  6. Click on the “Other settings” button.
  7. Return to main settings and click Next.

Outlook 2007

  1. Expand the “Server” window.
  2. Select the “Account Settings” section.
  3. Click on the “Create” button.
  4. Check the box confirming that you want to perform basic and advanced server settings manually.
  5. Select the Microsoft Exchange Server option.
  6. Fill in the fields with the server name and the name assigned to you on this server.
  7. Click on the “Other settings” button.
  8. Expand the "Connection" tab.
  9. Activate connections to servers via HTTP.
  10. Go to the proxy server option settings.
  11. Enter the URL of the server and the name of the certificate it uses.
  12. Authentication must be performed using the NTLM type.
  13. Return to main settings and click Next. If a password is set on the server, the program will require you to enter it, do so.
  14. If all the data is entered correctly, the program will find the required Exchange server and connect to it.

What to do if your Outlook account won't connect

The process of adding a new account in Outlook may be interrupted for the following reasons:

  • The Internet connection has been disconnected, it is worth checking its stability.
  • Restart the program; perhaps some of its functions do not work correctly, but after a restart they will begin to function fully.
  • The email information was entered incorrectly. Try adding mail automatically if you tried to do it manually before, or vice versa, connect it through manual mode if automatic does not work.
  • The mail you add is protected by two-step protection: to enter it you need to enter a password and a security code sent to your phone. There are two ways out of this situation: disable double verification through the mail settings on the official website of the mailbox or create a single Microsoft account to receive a special password for logging into applications.

Obtaining a password to log into applications

  1. Log in or register using your email on the official Microsoft website (https://account.microsoft.com/account/Account?refd=www.vynesimozg.com&destrt=home-index).
  2. Go to the Security and Privacy section.
  3. Open advanced security settings.
  4. Log in to the site again.
  5. Scroll down to the “Application Passwords” block. Click on the “Create a new password” button.
  6. You will receive the application password, copy it. Enter the password you received instead of your email password when adding a new account in Outlook.
  7. Finish adding mail. If you still couldn’t add the mail, Outlook didn’t let it through, then double-check the correctness of the entered data and, if they are entered correctly, then proceed to disable two-step mail protection.

How to add or remove a profile photo in Outlook

To increase your visibility among Outlook users, you can add a photo of yourself that will be shown to people who receive your emails:


Changing the letter encoding

The encoding of the letter determines how it will be displayed on the screen. If you open a letter written in one encoding using a different encoding, you will only see a set of incomprehensible characters, since the system will not be able to recognize the characters in the letter. To change the encoding of an incoming or outgoing message, follow these steps:


Exiting offline mode

Offline mode allows you to work with the program without an Internet connection. To exit this mode in Outlook 2016, 2013, 2010, just go to the “Sending and Receiving” tab and click on the “Work Offline” icon located in the “Options” block. If the icon is white and transparent, it means that you are not connected to the Internet, that is, you are offline. If the icon becomes colored, you will be exited from offline mode.

In Outlook 2007, the mode is configured in the “File” - “Work Offline” menu. Go to this section to enable or disable this mode.

The offline mode will not start if you are currently performing any operation through Outlook that requires Internet access: sending an email, downloading a picture, etc. Disconnect from the network to easily activate the mode.

Saving and resetting Outlook settings

All changes made in Outlook are written to the Outcmd.dat file, located in the folder: Primary_drive:\Users\Account_name\AppData\Roaming\Microsoft\Outlook. To reset Outlook settings to default values, move this file to any other folder after closing the program itself. When you start Outlook again, the Outcmd.dat file will not be found and will be created again, accordingly, without the settings made by the user.

Basic Outlook settings are now complete. You can add additional emails if you have them. And do not forget to disable offline mode, because when it is enabled, Outlook does not automatically check incoming messages, because of this you may miss important incoming messages.