Mosenergosbyt, Moscow region. Personal Area. New unified personal account of the client of Mosobleirts LLC and Mosenergosbyt JSC: additional opportunities and registration rules Mosenergosbyt personal account of the client by number

Mosenergosbyt— Moscow company engaged in providing energy sales services. Engaged in servicing the population of Moscow and the Moscow region. Has 25 offices. The company works with both individuals and legal entities. It is one of the largest companies in its field. It has established itself as a reliable electricity supplier. It is also worth noting that the company is constantly improving its customer service. For the convenience of managing their accounts and paying for the company’s services, clients can use their personal account (LCC) at any convenient time.

Clients can order the company’s services, as well as pay their bills online, in their personal account on the official website https://www.mosenergosbyt.ru/. To do this, on the main page of the website, click on the “Personal Account” button. It is located at the top of the page in the middle.

Next, the login page will open. You must fill out the login and password fields received when creating your account. The login can be a phone number in the format +7XXXXXXXXXX, personal account number or email address. Click the “Login” button.

The main available functions of the Mosenergosbyt personal account:

• possibility of transmitting electric meter readings
• payment for company services without commission by card online
• Autopayment service (allows you to automatically pay electricity bills from your account balance)
• viewing the account status and the ability to view payment details for the desired period
• ordering services from the Mosenergosbyt company (sale and maintenance of electricity meters, plumbing work, installation and maintenance of water meters, connection to power supply, electrical installation work)
• management of multiple accounts (with the ability to switch between them)
• information about tariffs, benefits (the functionality allows you to apply benefits to the current tariff)
• information about your branch
• submitting an application to Mosenergosbyt
• receiving electricity bills by email - the service is called “Electronic bill”

Having a Mosenergosbyt personal account gives you the opportunity to log into the portals of the PGU of Moscow, the Federal Tax Service, MGTS and the FSSP without entering a login and password. Links for authorization are available on the main page in the client’s account.

Only registered users have access to the company’s personal account. If you don't have access, we recommend registering. It won't take much time.

To do this, go to the authorization page located at https://my.mosenergosbyt.ru/auth and click on the “Register” button. It is located under the login form.

1. by mobile phone number
2. by email

When registering using the first method, you need to fill in all fields, namely:

• account number,
• electricity meter number,
• mobile phone,
• e-mail,
• give consent to the processing of personal data
• Next, come up with a password.
• Confirm registration. An email will be sent to your email address with an activation link. The link is valid for sixty hours.

You can find your personal account number and electricity meter number on the receipt; the details are highlighted in the invoice image below:

During the registration process, your phone will receive an SMS with a registration confirmation code - you will need to enter it in a special window to complete the procedure.

Now you can log into your personal account using your username and password. As a login, you can use a mobile phone number, personal account or e-mail (at your discretion).

If, after several unsuccessful attempts, you are unable to log into your personal account, use the “Password Recovery” service. But before that, check whether the data entered is correct, perhaps the Caps Lock key is pressed, or you simply made a mistake with one letter or number.

When any person uses the services of a certain company, then on its part it is necessary to create all the conditions to ensure a comfortable dialogue between the client and a specific enterprise, and in this case this function is performed by the LCC MES of the Russian Federation. A client’s personal account is an indispensable service that can significantly save time for each user.

Personal account features

If a person has a personal computer or at least a mobile device at home, then using the Internet you can pay for electricity at any convenient time. In the same way, using your personal account, you can use other services offered by this company.

How to do this? The user must have his own plastic card, which can be attached to his current account. Payment via the Internet is carried out almost instantly. In this case, there is absolutely no need to stand in kilometer-long queues at the bank or post office.

Citizens who use the LKK MES RF personal client account do not waste their time in vain. They will not:

• stand in line;
• deal with receipts;
• solve a lot of problems.

Do not forget that this service opens up special opportunities for clients. This will allow you to quickly transmit meter readings, order certain services, and manage several accounts at once.

Registration of a personal account

In order to become a full user of the services of this company, you first need to go to the company’s official website. There you need to find a special button with the inscription “Register”, which will allow you to freely use the LKK MES RF client’s personal account.

After this, you need to indicate which method would be more convenient to complete the registration process. This can be done with:

• telephone;
• Email.

Next, a new user form is issued, where you must indicate personal data. The client will only have to enter a password that suits him and he can remember it, as well as confirm registration in the LKK MES RF personal account of the client.

Authorization

After the registration process for the LKK MES RF personal account has been completed, you can begin authorization. You don't need to spend a lot of time or effort to complete this task.

The main thing is to correctly indicate the password and login used during registration. After the data has been entered, all that remains is to click on the “Login” button.

For ease of use, you can download the application to your smartphone.

Customers who have lost their password will not be required to register again. You just need to enter your email address and personal account number. After this, information with a new password will be sent to your mailbox.

Mosenergosbyt is a company that provides services for the supply of electricity to residents and organizations in Moscow and the region. The organization is one of the largest Russian providers of utility services. It pays quite a lot of attention to improving the quality of services and providing customers with convenient services for obtaining information and making payments. For these purposes, Mosenergosbyt has created a special personal account, available on the organization’s website.

Each consumer of services is given the opportunity to freely use a personal account developed by Mosenergosbyt. There you can order the company’s services, pay bills with a bank card and receive information on electricity payments remotely. You can log in to your personal account through the official website of the organization. To do this, the user needs to open it in any browser, and then click on the “Personal Account” button at the top of the screen. In the authorization form, the user must indicate a phone number (email, individual account number) and password.

The personal account of the Mosenergosbyt company provides the user with access to the following features:

• sending electricity meter readings;
• making payments for electricity from a bank card without fees;
• connecting and setting up automatic payment of electricity bills;
• viewing balance information, requesting payment and accrual history;
• ordering electrical installation work, connecting to electrical networks, installation and maintenance of electricity meters, as well as other company services;
• obtaining information about current tariffs, as well as available benefits;
• switching to other accounts (if several accounts are connected to one account);
• obtaining information about the Mosenergosbyt division engaged in servicing the subscriber;
• creating and sending requests to the company on various issues;
• setting up the transition to receiving electricity bills by email.

Comment. Through the Mosenergosbyt personal account, the user can, without additional authorization, enter the personal sections of the websites of the Pension Fund, Federal Tax Service, FSSP, PGU of Moscow, MGTS. Links to enter third-party resources are available in your personal account. You do not need to enter logins or passwords when accessing them.

If, when trying to log into your personal account, the user received a message about an error in the account data, then he is recommended to check the correctness of the entered details. In this case, special attention should be paid to the keyboard layout, as well as checking whether the CapsLock button is pressed. If you cannot solve the problem, you can recover the password from your personal account yourself or contact the call center for specialist help.

Only registered users can fully use Mosenergosbyt online services. You can register yourself. To do this, you need to go to the electricity supplier’s website, click the “Personal Account” button at the top of the page and select the “Registration” link above the login form.

The user is offered a choice of 2 registration methods:

• using a cell phone number;
• using

The registration procedure by phone number includes 3 steps:

1. Data entry (phone, email, electricity meter data, etc.).
2. Creating a password.
3. Confirmation of registration with a code from SMS.

You can easily find out the details of your individual account and electricity meter from a receipt from Mosenergosbyt. They are listed at the top of the document.

Important. At the registration stage, you must carefully enter all data. If errors are made in them, you will have to contact Mosenergosbyt by calling the hotline to make corrections.

After a quick check of all the data, the system will send an SMS with a unique code to the specified phone. It must be entered into the form on the screen to confirm the action.

When registration is completed, you can immediately start using your personal account. All you need to do is log in using your phone number (email, account number) and password.

Changing the password for your Mosenergosbyt personal account

Sometimes, when trying to log into your personal account, the user receives a message about incorrect account information. In this situation, you can try using the password reset feature. To do this, you need to open the authorization page in your personal account and select the “Forgot your password” link at the bottom of the screen.

In fact, the password reset procedure is a simplified registration option. The user will have to re-enter the meter, account, etc. data, create a password, and then confirm the action with the code from the SMS. The client can find out all the necessary data at any time from the receipt for electricity sent by Mosenergosbyt.

Mosenergosbyt personal account for enterprises and organizations

Mosenergosbyt provides services not only to the population, but also to various organizations. For them, we created our own version of a personal account, taking into account the needs of this category of consumers. It is also available on the company’s website, but to access it you must first go to the “Legal Entities” section.

The user, through the organization’s personal account, has access to the following features:

• viewing data about connected accounts;
• transmission of evidence;
• generation and transmission of files with data based on electricity meter readings.

Payment methods for electricity

Timely payment for electricity allows you to avoid penalties and restrictions on the supply of services. Mosenergosbyt strives to make the payment process simple and transparent. The organization currently offers the following payment options:

• by card by phone call centers - +7-499-55-095-50;
• by card of any bank through your personal account (no commission);
• automatically within the framework of the “Autopayment” service connected in your personal account:
• in payment terminals installed in the office;
• from a QIWI online wallet account;
• from the balance of the Eleksnet online wallet.

Important. If payment for the previous period is not received by the 26th day of the month, then the company immediately begins to accrue penalties on the overdue debt on a daily basis. If payments are in arrears for more than 91 days, electricity services may be completely disconnected.

How to transfer meter readings

Providing meter readings is the responsibility of the consumer. The company needs this information to issue correct invoices. Readings should be sent monthly between the 15th and 26th. Its transfer is possible in the following ways:

• through the personal account of the energy sales company;
• on the Moscow government services portal;
• by calling the call center +7-499-55-095-50;
• in multifunctional centers;
• on the all-Russian State Services portal;
• through payment terminals in offices.

Mosenergosbyt tariffs

Electricity tariffs are not set independently by Mosenergosbyt or other companies. They are regulated by the relevant government authorities. Tariffs applied by Mosenergo in the second half of 2019 in the Moscow region are shown in the table. The cost is indicated including VAT in rubles per kWh.

The client needs to know the tariffs in order to be able to independently check the correctness of the charges made by the service provider at any time. All rates include VAT. But we must take into account that they do not include possible commissions that may be charged by payment systems and credit institutions for processing payments. They are set by banks and other payment acceptance agents independently. When paying in your personal account, the consumer does not incur any additional costs and it is better, if possible, to use this particular method of making payments.

Mosenergosbyt hotline phone number

Mosenergosbyt has a hotline for customers. You can use it to obtain information about the status of your balance, order services or receive advice on them. Call center specialists also accept payments for services over the phone using a bank card. The service operates around the clock. Hotline number:

Advice. Before contacting the organization’s specialists for support, you should look at the page with popular questions and answers on the website. It contains a lot of useful information and clients can usually get the answer to the question themselves through it.

At the beginning of 2018, the company PJSC Mosenergosbyt was one of the leaders in the energy supply industry in Russia. The history of the company began in 2005 with the official separation from Mosenergo OJSC.

Later, Mosenergosbyt PJSC became the official legal successor of Mosenergo in matters of concluding and servicing energy supply contracts.

About company

PJSC Mosenergosbyt is a guaranteeing supplier of electrical energy in Moscow and the Moscow region, as well as other regions of Russia. The company's service area in 2018 collectively included more than 7.2 million subscribers.

Among them, including outside the Moscow region, are 279 thousand legal entities and just over 7 million individuals. The branch network of Mosenergosbyt PJSC includes 100 client offices both in Moscow and in the Moscow region.

The total service area exceeds 47 thousand km 2.

Services of PJSC Mosenergosbyt

The Mosenergosbyt company provides a wide range of services.

The main activities are:

1. Purchase and sale of electricity in markets (wholesale and retail).
2. Fulfillment of obligations and functions of a guaranteeing supplier.
3. Carrying out diagnostics, repair, replacement and testing of electricity metering devices.
4. Turnkey connection to the power supply system, electrical installation work.
5. Installation of lightning protection.
6. Providing additional consulting services on a paid basis.

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User's personal account

To automate payment processes, save time and provide convenience for clients, the company has developed a system of personal accounts for individuals and legal entities.

Opportunities that an individual client receives in his personal account:

• independently submit electricity meter readings;
• place an order for a service (inspection, repair, etc.);
• pay electricity bills without commission;
• subscribe to free monthly invoice newsletter;
• order information about tariffs, benefits, etc.
• In your personal account you can manage several accounts.
• You can download the free “Personal Account” application for your smartphone or tablet.

Legal entities through their personal account can:

• manage contracts and additional agreements;
• transmit electricity meter readings;
• generate receipts, reports and documents;
• pay electricity bills;
• arrange additional commercial services;
• analyze electricity costs over periods;
• provide and manage user rights to contracts.

Official website of the company: www.mosenergosbyt.ru/

Registration

The registration process for individuals and legal entities differs in some nuances.

For individuals:

1. On the Mosenergosbyt website, in the upper left corner, select “Individuals” - “Personal Account”.
2. Select the registration method (by mobile phone number or e-mail) and click the “Next” button.
3. Fill in all the required fields on the next tab (personal account number, device - all this is indicated in the receipt), check the box for consent to data processing.
4. Enter the password to access your account.
5. An activation code will be sent to the number or mailbox specified in paragraph 2, which must be entered in the appropriate field (your personal account will be created and activated).
6. Log in to your personal account.

Before registering, you need to read the data processing regulations.

For legal entities:

1. Go to the “Legal Entities” tab on the company’s website – “Personal Account”.
2. Fill out the form that opens (enter your full name, e-mail and password), check box.
3. An activation link will be sent to your email inbox - click on it.
4. Log in to the user account.
5. The link to activate your account is valid for 72 hours.
6. If a legal entity works with an electronic signature, you first need to contact the Mosenergosbyt office and sign an additional agreement. Then install the browsers and software required for operation (you can download it on the website).

Login instructions

The procedure is the same for everyone:

1. Enter your login (for individuals: personal account number/phone/e-mail; for legal entities: e-mail) and password specified during registration.
2. Click the “Login” button.

NOTE!

Personal account address: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml

Login and password recovery

If your login password is lost/forgotten, then:

• on the login page to your personal account, click the “Forgot your password?” link;
• individuals must fill out a form to reset their password (indicate their personal account number and email address), legal entities must only indicate their email address;
• receive a link to recover your mailbox password;
• follow the link and enter a new password.

A personal account/phone number/email is used as a login for individuals, and only a mail address is used for legal entities. Therefore, if this element is changed or lost, you must contact support..

Payment through your personal account

To make a payment through a personal account, individuals must first fill out the “Meter Readings” field, then go to the “Payment” tab and make a payment using a plastic card (only Visa and MasterCard cards are used), indicating the card details.

Legal entities on the personal account page must click the “Pay for electricity” button, after which a page with the “Pay” and “Refuse” buttons will automatically open. When making further payments online, a tab with payment terms will appear (here you will need to fill in the payment details).

Mobile app

To view and pay your electricity bills. All data is automatically transferred by your electronic meter directly to Mosenergosbyt. Thanks to this, you always see up-to-date data on electricity consumption, practically online. Registration of a Mosenergosbyt personal account is required in order to be able to manage your client account. The LKK registration process is described in detail in our instructions.

Instructions: registering a Mosenergosbyt personal account

Step 1. Go to the official website lkk-mes.rf, or a mirror of the main site: https://lkkbyt.mosenergosbyt.ru/common/login.xhtml and click the big blue button Register:

Step 2. Select the registration method: by mobile number or by email. There is essentially no difference. Just in the next step, the required field will be either a mobile phone number or an email address. Choose what is more convenient for you.

Step 3. Please indicate your personal account number and meter number. Both of these numbers can be found on your payment receipt. Read carefully. Immediately enter your mobile phone number or email (marked with a red asterisk, depending on your choice in the previous step). You can indicate both, it won’t be worse.

Step 4. After this, you will be asked to set a password for your personal account. Choose a complex password that is difficult to guess. However, don't forget it yourself. It is best not to write it down, but to remember it.

Step 5. At the last step, confirm the correctness of the entered data by entering the verification code sent to you by phone or e-mail.