How to restore Skype on a laptop. We are thinking about how to restore Skype on a laptop

The need to restore Skype appears in many cases: accidental deletion of the program, loss of registration data, moving to a new computer, updating Windows, and so on. The task itself is easy, but with some nuances.

Program recovery

To restore Skype you will need a PC with Internet access. First you need to download the program distribution from the official website Skype.com. And here the first nuance arises. Owners of computers running Windows 8 and older will be offered to download an alternative client. Its feature is close integration with the operating system.

But many users will not like this Skype, so it is better to choose the classic version. The download link is located on the download page, but towards the end.

At the same time, you don’t need to worry about how to restore Skype for free. There is no need to pay for access to the download; this also applies to using the application.

Installing Skype is similar to installing other programs. Just follow the instructions, the procedure will take very little time. After this, the program shortcut will appear on the desktop. During the installation process, an error may appear stating that the latest version of the messenger is already installed. This means that Skype has not been removed from the computer. In this case, you will have to uninstall it or restore access to it.

Restoring access to your account

When you are finished installing the program, you can proceed to restoring access. To log into Skype you need a username and password. What to do if data is lost?

First, open the messenger. At the bottom of the login form there is a button “Can’t log in?”, click on it. You will be redirected to the data recovery page. If you remember your login, enter it, then select an account. The next page will ask you to enter your password. Here click on “Forgot your password?”.

“I can’t remember my Skype account password. What to do?" – many users of this popular IP messenger have faced this question. A similar situation may arise, for example, when you have not used this program for a long time, and when reinstalling Windows you need to log into your account again.

There are several methods to restore Skype without losing personal data:

using normal recovery;
by contacting technical support;
through additional software.

Which one to use depends on whether you remember your Skype login and the personal information you specified when you created your account.

Normal Skype recovery

If you need to regain access to your Skype account, you can choose from the following options:

create a new account;
try to enter the old one.

In the first case, you will erase all your contacts saved in your personal account, text messages, photos and video files. You will need to fill out the form again, set an avatar, etc. And if there was money in your account, it will also disappear. Therefore, this method of restoring access to Skype should be resorted to only in extreme cases, when all other methods of resuscitation have proven useless.

Normal Skype recovery can be done when the user has forgotten the login password, but remembers the login and email. If the user has lost the key to his account, but remembers the login and has access to the email address that was specified during registration, then he is lucky, because in this case the recovery operation will take place quite quickly.

Open Skype and in the window for entering the login/password pair, select “Can’t sign in to your account?”.
The default browser you use on your PC to access the Internet will automatically launch the official Skype page. You need to maintain your existing email (mail) associated with your account and click “Submit”.
A message will appear indicating that instructions have been sent to the specified address so you can change your password. After receiving this message, you will have 6 hours to restore access to Skype.
Next, you should go to your email, find a letter from Skype technical support and open it. There are times when the letter ends up in the “Spam” section. Therefore, if after some time you do not receive any news, look in the indicated place.
The message will contain a link, clicking on which will take you to the password change form. If the link doesn't work, you can enter the code manually.
If the specified mailbox is linked to several accounts, then you will additionally need to select the login for which you forgot the password.
In the next window we try to change the password. Enter the new access code and confirm it in the appropriate lines, and then click “Change password and sign in to Skype.”
Now to enter your page you should provide your login and a new code.

How to resuscitate Skype if you forgot your password and email?

If you remember the mailbox you used when you signed up for your Skype account and you can currently access it, that's great. It's much worse if there is no email. To restore Skype in this case, you will need to contact technical support.

However, if the system still stores your login and code, and you also log into your personal account independently, you need to do the following:

Log in to the account from which you have successfully forgotten the code.
In the Skype menu, select the “Personal Data” tab, and then “Edit...”.
In the window that opens, click on “Management”.

Your contact information and, accordingly, your email will appear. This is exactly what you need. Once you find out your mailbox address, you can restore Skype using the first section.

If Skype has not saved your data, then you need to write a letter to technical support. In this case, you need to do the following:

Log into Skype and in the login and password entry field, click “I can’t log in...”.
In the mailbox entry window, select “Contact technical support.”
You will see instructions indicating what to do in this or that case. Click on the support request page.
In the window that appears, select what is shown in the figure, and then click “Next”.
Then we activate “Email support”.

After completing these steps, a form will open in which you will need to reliably indicate your contact information, your existing Skype login, when your account was created, several contacts, etc. If you transferred money to your account, you should also indicate how the transfer was made, the amount of the last transfer and its date.

Then you need to highlight your situation as accurately as possible. Text like “I forgot my Skype password and don’t know what to do next” or “Please help me change my password” will not work. How to change your password is indicated in the Skype manual, so it’s best not to contact technical support with this problem.

After sending the letter, a response will be sent to the specified email within a few days. If it is positive, then it will tell you how to change your lost password or something like that.

Recovering your password using Skype Password Recovery

If none of the above methods helped change (reset) your lost password, your last chance remains - the Skype Password Recovery utility. With its help you can:

recover lost code not only from Skype, but also from many other applications;
protect your account from hackers;

Today we decided to talk about how to restore Skype, and we will look at all sorts of options. If you have been using Skype for a long time, then most likely you have the automatic authorization feature installed, which is actually very convenient to use. The function saves previously entered data, and you no longer need to enter it on the computer. But sometimes you may need to log into Skype from a different IP address, or you urgently need to reinstall the operating system. Only when you need to log into the program again will you discover that you do not remember your username or password. In fact, you shouldn’t be upset or think that you won’t be able to restore Skype using your login. This is wrong.

Solution

Let's figure out how to restore deleted Skype after reinstalling the operating system. If you have forgotten your account password, then you can recover it using your email address. Surely you wrote it down, like the password, in a notepad or know it by heart. If you have several email addresses, then you need to select the one you used to register your new Skype account. Recovering a password using your login is only possible if you have access to your mailbox, otherwise you will not be able to get the old password or set a new one.

Anew

If you have reinstalled the operating system, then the first thing you need to do is download a new version of Skype. Next, accordingly, you will need to install and run it. An authorization window will open in front of you, in which you need to indicate your login, and only then click on the button below that says “forgot your password?” The button is located immediately after the field for entering your password. After clicking this button, you will be taken to a website where you will be asked to enter your email address into a form. We indicate the necessary data (mailbox to which the account was registered).

In the next step, you need to open your mailbox and find a new letter that will provide instructions on how to reset your password. In most cases, you receive a special code that is valid for a certain time. It is with the help of this code that you can instantly recover your forgotten password. In order to know how to restore Skype correctly and quickly, you must first read the instructions. Otherwise, you will not be able to restore your account.

You can carry out all the above actions on the official website of this service. You definitely need to remember that the temporary code will only be active for six hours, and, accordingly, during this time you need to use it, otherwise you will need to request the temporary code again.

Access recovery

What to do if you forgot your account password, as well as your email address (in some cases, users create a mailbox just to register for the service)? Your first step should start by clicking on the button that says “can’t remember your email address?” It is located directly in the program itself, or you can visit the authorization page on the official website. A new form will open in front of you, where you will be required to enter your login and payment data (if you have used paid services in the last 6 months). Of course, this recovery option is only suitable for those people who used paid services, and if you did not do this, then, accordingly, you will not be able to restore your account in this way.

Name

If you need to know how to restore Skype and its login, then for this solution to the problem there is a special button “What is my Skype login?” This link will be available to you on the authorization page on the official website or in the window of the installed Skype program. In order to use this recovery option, you definitely need to know your email address to which the account was registered, as well as the password to it.

And if you don’t remember anything at all about your account, and there is no email information, but you still want to know how to restore Skype. Then don’t be upset, there is a way out of this situation, but you will no longer be able to use automatic data recovery.

Contacts

First of all, you need to contact your friends with whom you communicated before losing data in the Skype application. You can also search for your account on the official website yourself; to do this, you just need to use the search form. After you manage to find out your login, you need to return to other data recovery options that we wrote about above.

Nobody likes to lose their things and property. In the modern world, information property, which, in fact, has no boundaries, is increasingly popularized and valued.

The objects in this case are all kinds of knowledge and developments, as well as personal pages and profiles on social networks. And, if previously, all important information was transmitted “by word of mouth” or by mail, now all this is contained in correspondence (message history) with other users of each specific network. For this reason, everyone is very concerned about the issue of privacy on the Internet.

Different platforms that provide communication services implement security options differently. But they are unanimous on one thing: to log into your account, you need to confirm your identity and owner rights (which is quite difficult to do if you are an attacker who wants to steal another user’s page). In other words, you need to log in.

And yet, unpleasant situations happen when, for various reasons, you cannot enter the correct login parameters (username and password). For example, if you haven’t logged into your account for a long time and have forgotten your login and the required combination of symbols, in this case you can act differently, based on what additional information you indicated in your profile: email, phone number. Or maybe you have a different problem: the program has simply disappeared from the desktop. In general, let's look at all the situations and figure out how to restore Skype on a laptop, computer or smartphone.

Automatic recovery (by mail)

When you created your Skype account, you couldn't skip the "Enter your email address" step. Consequently, a specific mailbox is linked to your account. So, the easiest way to restore your Skype account is with its help. Knowing the login of the desired account, you will be able to access it without the password that was set. To do this you will need to follow a few simple steps:

Open the Skype application on your own (problematic on someone else’s) device.
In the input field, enter the personal information of the account you are trying to access.
Click Next.
Click “Forgot your password” (or enter it if you remember).
Select your personal problem from those suggested.
Please enter your Microsoft account details correctly.
Mark the “Letter” field with a marker.
Enter the missing characters of the mailing address in the field provided and click “Send code”.
If **********@******.*** matches the email address in your account, they will send you a code. Check your mailbox for incoming messages (if there is none, look in the Spam folder, sometimes important messages end up there by mistake).
Enter the received code in the appropriate field and click “Next”.
After this, a password reset window will appear. Come up with a new combination and repeat it in the field below.
Now write it down in your long-term memory and don’t forget it! Log in to your Skype account with a new password and enjoy communication.

By phone number

Not all users link their mobile device number to their account, although this greatly increases security against hacking, and also significantly helps speed up and facilitate the process of returning the page to the true owner from the hands of evil pests. But, if you are one of such prudent people, then the following instructions are for you:

Using login

In fact, the easiest way (and the least likely to work) is automatic login. And even if you think now that you probably would have noticed the prompt to enter the previously saved password, but double-check again (well, what if a miracle happened).

If, after all, I am a magician and wizard, then the following algorithm is just for you:

Log in to your account using the login and password previously saved on your device.
Click on your avatar.
In the window that appears, select “Account Management”.
Click and go to your browser.
Scroll down the page and select “Edit personal data.”
Add another mailbox.
Recover your password using a new email address, as described in the first topic of our article “Recovery Using Email”.
Enjoy life with Skype!

Via support

Not the most convenient and fastest way, and to be more precise, this is the most extreme option.

But if your affairs are so bad that you have no access to mail or phone, and in general you have amnesia, and all you remember is the nickname of your Skype account and it’s 100% yours (the pioneer’s word), then follow the steps of algorithm one after another, in order to achieve the desired result as quickly as possible and convince technical support to give you the personal page that you lost:

Go back to the previous instructions, where we forgot our password and recovered it via email and phone. Get to the point where we chose where the code would be sent.
We indicate that “I do not have this data.”
Here we are politely sent (to the browser, of course). Go to the page https://account.live.com/password/reset
We get to the filling out form that is already familiar to us, select “amnesia”.
We do everything they ask and enter the necessary information.
After selecting the “I don’t have this data” option, we are taken to another page in the browser, where we need to enter a new email address (alternative), where they will send us instructions.
A message from Microsoft is sent to the specified address.
Enter the code found in the letter into the confirmation window on the recovery page.
We indicate everything necessary as accurately and in detail as possible (I’m not even speaking truthfully). The better you handle this, the greater your chance of getting your account back.
All you have to do is wait, but we wish you good luck and never lose your personal data again!

Using another account

If you do not remember your credentials (email address or mobile phone number to which your account is linked), then use the following procedure:

Create a new Skype account or ask your friends.
Find your lost profile by searching by login or username.
Review your personal information.
Restore access using one of the above methods.

On your phone or tablet

If you use your phone more often than your PC, then the question for you: is it possible to restore Skype from a smartphone is more than relevant. There are absolutely no differences between the recovery algorithm from a personal computer and from a mobile device, except for the size of the work area.

Therefore, feel free to use the account recovery methods outlined above, both from your phone or tablet, and from your computer.

If the Skype shortcut on your desktop disappears

A problem that arises for almost every ordinary user: a shortcut disappears from the desktop. But it was so convenient... Don’t worry, restoring the Skype icon is quite simple.

The solution to the problem is easy and quick, just follow the instructions (all photos were taken on the Windows 10 platform, for earlier versions below is a text step-by-step algorithm for solving the problem):

For earlier versions of operating systems, do the following:

Go to the Start menu.
Find the All Apps section.
Find Skype there.
Drag the application to your desktop.
Rejoice!

There are more sophisticated methods, but you will never need them (if so, please contact us and we will look at this issue in more detail).

After deleting on the device

If you have lost Skype from the Start menu and the above method did not help, then you have deleted the application from your device. The recovery algorithm couldn't be simpler:

Download it again from the official website.
Install on your computer and log in.
Use it, don't thank me.

Murphy's Law states:“Everything that works is sure to break at the most inopportune moment.” Unfortunately, none of the users are immune from the unpleasant situation when the irreplaceable and completely free Skype stops working just when you need to conduct urgent negotiations (on which your very existence depends), and the balance on your cell phone is zero and you are on the financial edge abyss.

There is no time to figure out who is to blame, please tell me what to do?

How to restore Skype, because you urgently need communication? The question is quite broad and first you need to identify the problems, then understand the reasons and only then solve the issue with step-by-step instructions.

Electronics manufacturers and software developers unanimously claim that 99% of problems with computers, the Internet and programs are to blame for the users themselves. They say this so as not to respond to complaints and not to pay for the repair of unusable equipment and programs written in Indian code.

The user has forgotten his login or password and cannot log into his Skype account. This is the smallest problem.
The user has forgotten all the data that was used when registering on Skype. Has he forgotten himself?
For some reason Skype stopped working. First, check if there is an Internet connection. Maybe you just forgot to top up your balance on time?
Skype won't launch at all. You click on the icon on the desktop, something starts to spin there, but nothing happens. There is a problem with the application itself or the operating system.
Contacts and history of negotiations have disappeared. Unauthorized or erroneous changes to Skype settings. The program crashed.

As you can see, there can be many reasons for Skype not working correctly.

Instructions and recommendations for restoring Skype functionality

How to recover a forgotten or lost account password? If you remember the email address you used when registering, then everything is simple.

After starting the program, click “I can’t log into Skype”, or go to the link:

How to recover your Skype account if you forgot your login address? In this case, you will have to enter into correspondence with Skype customer support. Using the feedback form, write a letter to the support service. Provide personal information that will help identify you as a Skype user. This could be a cell phone number or payment information if you have used any paid Skype services. For example, they called via Skype to the numbers of subscribers of mobile telecom operators.

How to restore the disappeared history of negotiations? For this difficult case, there is a special program - SkypeLogView - a Skype log viewer. Download the program from the Internet and it will help you find the communication logs of your Skype profile somewhere in the jungle of Windows system files.

What to do if Skype doesn't turn on? Technical problems

How to restore Skype what if the program doesn't want to work at all?

First, try updating Skype to the latest version. To do this, visit the official website of the program and download the installer from there.
If after this Skype does not want to turn on - you need to try to clean the system. Perhaps some Skype files are damaged and they are interfering with the normal operation of the application. Your computer is probably infected with a virus. First, scan your system with an antivirus. Restart your computer and try turning on Skype. Does not work? Continue to the next point.
Try completely uninstalling your old Skype and removing all residual data from the system and registry. To do this, you will need a special uninstaller program. IoBit Uninstaller removes unnecessary programs well. Download this free program from the official website. After that, start the removal process. Then use the Power Scan feature to completely clean your computer of all Skype remnants.
Now reinstall Skype.
If it still doesn’t work, you have problems with the operating system. First, try using the system function Restore the system to an earlier state.
If it doesn't work again, it's time to update the operating system.

How to restore Skype on a mobile device

Skype recovery on a smartphone or tablet basically follows the same rules as on a desktop computer. Only instead of rearranging the operating system, a factory reset is used.

The advantage is that after restoring the system, the mobile device will automatically start downloading from the Internet and reinstalling all the applications that you had before the reset operation. Provided that the checkbox next to automatic backup is checked in the settings of your device.