Aliexpress order statuses. What does arrival at destination post mean on Aliexpress? What is OE in the destination country

Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects information about the parcel within the Aliexpress trading platform. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

Collection, Acceptance – the parcel was delivered to the post office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
Reception at customs – transfer to customs for clearance.
Customs clearance. Customs release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
Left the place of international exchange of MMPO – the parcel left customs and was handed over to the post office for further dispatch.
Left the sorting center – the parcel is sorted and sent to its destination.
Came to the place of delivery – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the parcel has changed several statuses, but the index is still incorrect, then you should start to worry.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with the Russian Post hotline 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
Return. Return to customs – similar to the previous paragraph. Usually means that the address is not written legibly.
Unsuccessful attempt of delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package at China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in the Chinese version some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she did there can be found in the Chinese version of China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPoshta, Belposhta) and more than 2-3 weeks have passed since the last status update, then well, your fears are not without reason.
If your track has never been tracked on the mail website. You checked the status of the parcel in your Aliexpress personal account or some specialized track checking site, or the track format is generally clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

Finally

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and to understand what your non-standard status means now is only possible by understanding how the parcel moved earlier. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

Arrive at destination country- status in the parcel tracking information indicating the arrival of the postal item in the recipient's country.

However, arrival in the destination country does not mean that the order will be delivered in the coming days, since each shipment must still pass customs control.

In addition, after the above procedure, the parcel must be processed by the carrier company, which will deliver to the recipient. Often, postal items are transported to a sorting center, from where the order is sent to the recipient.

Arrive at destination country

The status “Arrive at destination country” can be found in the section "My orders" on Aliexpress, where each specific order has a tracking page, as well as when trying to find out information about the location of the shipment on the site Cainiao and other services .

Under the status is always the date and time when the parcel arrived in the recipient's country. Unfortunately, the city to which the package arrived cannot be determined from the tracking information.

Literal translation of the phrase "Arrive at destination country" in Russian it sounds like this - "Arrival at destination country".

Status occurs not only in one specific

Delivery to the addressee

Delivery to the recipient

Means the actual receipt of the postal item by the recipient specified in the postal item.

Flew to destination country

The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Departed from the airport

The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.

The postal item has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.

Ready for shipment

Ready to ship

Means that the postal item is packaged, marked and will be sent shortly.

Detained by customs

This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail arriving on the territory of the Russian Federation from air flights begins its journey at the aviation postal department (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in an electronic database. During registration, the barcode is scanned, data is entered on where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if the postal operator reported that an attempt was made to deliver the item to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.

Options for further action:

New delivery attempt
The parcel will be transferred for storage until demand or until the circumstances are clarified.
Return to sender

What to do if you receive this status:

It is necessary to contact the post office delivering the item and find out the reason for non-delivery.
You must contact the post office yourself to receive the shipment without waiting for notification.

Treatment

Processing at an intermediate point

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at the sorting center

Status Processing at the sorting center - assigned in the process of delivering the item through intermediate sorting centers of the postal service. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.

Awaiting delivery to the post office

Means that the postal item is packaged, marked and will be sent shortly.

Awaiting shipment

Means that the postal item is packaged, marked and will be sent shortly.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Upload operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready for dispatch

Means that the postal item is packaged, marked and will be sent shortly.

Sent

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the postal item is packaged, marked and will be sent shortly.

Preparing for shipment

Means that the postal item is packaged and marked for further dispatch.

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country
The postal item has departed from the airport of the sender's country and is heading to the destination country.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of the delivery time, which can be reported to the Russian Post Office by calling 8 800 2005 888 (free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the postal sorting center and is heading towards the recipient.

Left the ShenZhen Yanwen sorting center

The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item has left the transit country and is directed towards the destination country, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the transit country

The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about the postal item in electronic form

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Postal item is registered

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the international exchange location

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at the post office

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at ShenZhen Yanwen sorting center

Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at the small package processing center

Indicates the arrival of a parcel at a postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique postal identifier - a special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the postal item to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Electronic registration of mail

11 Today it seems that people practically do not shop in brick-and-mortar stores. After all, it is much cheaper to remove “outbid” from the “manufacturer-buyer” chain and save almost half the cost of the product. Yes, our resellers raise the price tag, almost doubling it, causing anger and irritation among ordinary people. Therefore, we have no choice but to go to online stores, or rather to Chinese supermarkets. In order for the product to be tracked, a special track number is used, which allows you to receive information about what is currently happening with your purchase. True, they have some “tricky” statuses that not everyone can decipher them correctly. On our website, we decided to explain the meanings of the most common of them. Bookmark us if you haven't already. Today we will talk about such status as Arrived at destination country, which means you can read a little lower.
However, before I continue, I would like to show you a couple more news on random topics. For example, what does Morok mean, how to understand the expression At the dawn, what is a Swedish family, what does Uber mean, etc.
So let's continue What does Arrived at the destination country mean??

Arrived at destination country- means that your parcel has been delivered to the place of international postal exchange in your country for subsequent export / import operations

Many buyers are very worried that their status does not change for several days, i.e., as it was " Arrived at destination country", it has remained the same for a week now. If you bought a USB cable for a dollar, then this is not particularly annoying, but if a video card costs 800 dollars, then goosebumps are already walking through your body, and your hair is starting to stand on end.

What's really going on? A cargo plane delivered bags of parcels and parcels from China or another intermediate country, and now they are waiting in the wings somewhere in the bowels of the Russian Post, awaiting import. You've probably noticed that some time passes between export and import, starting from a few days and ending with weeks or even months (oh, that Russian post office). Do you really think that the plane has been in the air all this time? In fact, your product is either in the country where you bought it, or where the plane arrived, or maybe both, for a couple of weeks in a row.
The fact is that not all postal services show airline statuses. This is done so that they are not subject to claims for delays in parcels. That is why your parcel has already been in the Russian Federation for three weeks, and import there hasn't been one yet.

From here we conclude that you should not tear your hair in one place, just sit and wait. For example, I order often, and there were practically no losses. The most expensive purchase is a video card for 50,000 rubles, which I ordered in Germany. I also bought a lot of tools, also quite expensive, they all arrived, but I really had to be nervous, it took a long time statuses haven't changed. The longest order, these are special spikes, walking on ice, bought last year on 11/11, and arrived in March of this year. In short, don't worry, the likelihood that your package will be lost is minimal. You just have to wait patiently.
I wish you that all the ordered items arrive to you safe and sound!

After reading this article, you learned What does Arrived at the destination country mean?, and now you can imagine “what it costs” in this mail system. We'll talk about other statuses next time if I'm not lazy.