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Why won't the play market load on my phone? Why the Play Market doesn't work - a damn dozen reasons

Like Windows, the Android operating system allows you to install applications offline, however, most users prefer to use the Google Store, or more precisely, a special Play Market program, for these purposes. This method is not only more convenient, but also more secure than installing from an APK file, since many applications are scanned by an antivirus program before they are published.

Unfortunately, neither the Play Market nor the Android OS itself are perfect, so from time to time users have to deal with various errors, including errors in the Google Store. For some, the Play Market simply does not open, for others it cannot connect to the server, others complain about the impossibility of performing this or that operation.

The reasons why the Play Market does not work are largely related to problems in the system itself, but it often happens that the user himself, who voluntarily or unwittingly changed the Android system settings, is to blame for the failure of the Store. What should you do if the Google store, which was previously functioning completely normally, suddenly stopped working?

Temporary problems

Problems with the App Store may be caused by temporary interruptions in system services. This fully explains why the Play Market does not work on Android. What to do? No matter how trivial it may sound, a simple reboot of the device often helps in such cases.

Please also note that problems with the Store may be due to problems with Google servers. It’s very easy to check this; just try opening the Store in a browser or from another device.

No internet connection

Check if everything is fine with your Internet connection, if there are enough funds in your account, if the mobile traffic limit has been exhausted, if you have left the coverage area, if the signal source is a router, make sure that it distributes the Internet, and the mobile device sees the network and is connected to it.

Lost Google Store and services settings

It is possible that the problem is related to a failure in the settings of the Store itself or Google services. Eliminate this option. Go to the application management section and, having found the Play Market there, clear its cache. If this is not enough, also click the “Erase data” button.

These actions will delete temporary files, reset Play Market settings to default values ​​and, if the problem lies here, restore its operation. Similar steps must be repeated for the Google Play Services application. Just keep in mind that after the reset you will have to log in again.

Problematic updates

If the Play Market on Android does not start after an update, it is possible that the source of the problem was bugs in the update package. Try uninstalling the update or rolling back to a previous version of the application, if possible. For these purposes, it is good to have some kind of application backup program on your device, for example, SYNCit HD.

Download Manager or Google Accounts disabled

The Android operating system has a service application called Download Manager. It is believed that for the Play Market to work correctly, it must be running. Go to application management, go to the "All" tab, find the "Download Manager" application and make sure that it is working. If the Manager is not active, enable it.

At the same time, we recommend that you find the Google Accounts application and also make sure that it is also active. If this application is disabled, the Play Market will not open, and even if it opens, it will most likely not work correctly.

Google Account Access Errors

The reason why you cannot access the Playlist Market may be an error in accessing your Google account. You can solve this problem by deleting your Google account and connecting to it again.

Since deleting an account may result in the loss of user information, you should back up your important data before performing the operation.

Presence of incompatible applications on the device

Some third-party applications, in particular Freedom, can block access to Google services and thereby disrupt the operation of the Play Market. If you're using Freedom or another similar app and you suspect it's causing problems with the Google Store, uninstall it. You need to remove such programs correctly, namely, you must first stop the application and only then press the delete button. Sometimes the running VPN service interferes with the normal operation of the Market. Try to stop it temporarily.

HOSTS file changed

A number of third-party applications, such as Freedom, for example, can change the system HOSTS file, which is responsible for settings for connecting to remote hosts. There is a possibility that some third-party program has written its data into this file, which is preventing a normal connection to Google servers. Therefore, after completely uninstalling questionable applications, you should check the HOSTS file.

To access it, you must have root rights. Let's assume you have them. Go to file manager to location /system/etс, open the specified file with any text editor and delete all contents from it except the line 127.0.0.1 localhost. Save the file, restart your device and check the Play Market.

Store files are corrupted

Another reason why the Play Market does not start may be a violation of the integrity of its files. Such damage could occur after a virus attack or user manipulation of Store files. In this case, you need to try reinstalling the Play Market. Uninstall the application in the standard way, clean the system with CCleaner or another cleaner, then download the Market installation APK file from a trusted source and install it in any way convenient for you.

The settings are set to the wrong time

Now let’s consider a situation where the Play Market does not work via Wi-Fi or mobile Internet and writes “No connection,” although it is known for sure that everything is fine with the Internet connection on the device. The most likely cause of this problem is an incorrect time in the settings. Go to the date and time section and check the boxes next to the “Network time zone” and “Network date and time” options. After this, the date and time will be synchronized automatically.

Reset your device to factory settings

Resetting to factory settings or Hard Reset is a tough method, which should be resorted to only when other methods have not brought results. Before resetting, it is imperative to create backup copies of your personal data, as well as the necessary applications, because they will all be deleted. You can start the full reset procedure either from the “Recovery and reset” section or from the Recovery menu (recovery mode).

Flashing

This is perhaps the most radical way to restore the Market. There have been cases where the Google Store, as well as other applications, services, and the Android operating system itself continued to work incorrectly even after a factory reset. In this case, you can resort to reflashing as a last resort.

Brief summary

So, we have given the main reasons why the Play Market often does not open on Android and indicated what to do in most of the described cases. However, you need to understand that there are problems, so to speak, of a private nature that users of mobile devices with custom firmware have to face. The same should be said about the owners of Chinese mobile phones, whose firmware does not use Google services in principle. Errors in the operation of the Play Market, for example, after installing it on a Meizu smartphone, may be caused by other reasons, which must be considered in the context of the characteristics of the mobile device and its software environment.

If the Play Market does not work on your phone or tablet, then the reason for this may be a number of errors, ranging from a crash to a conflict with other applications. To prevent Play Market from breaking, you have to look through a large number of settings and try different ways to fix the problem.

Bug fix

If Google Play Market does not start on your tablet or phone, first restart the device. Restarting the system eliminates simple software glitches that prevent the Play Market from working.

If rebooting does not help, and the Play Market on Android still does not open, check the availability and speed of the Internet. If you connect to the network via WiFi, there may be channel congestion, which causes the speed to drop significantly. The cause of the failure may also lie in a missing communication signal when using mobile traffic. If there is no connection, the Play Market will take a long time to launch and open.

Another possible cause of the problem is an incorrectly set date. To change date and time settings:

  1. Open settings.
  2. Go to the “System” section. Find the "Date and Time" submenu.
  3. Set the correct value.

If these simple methods did not help eliminate the errors of the working Play Market, and it still writes that launch is impossible, then you will have to use other methods.

Working with built-in applications on Android

If there are no problems with the date or Internet connection using WiFi or mobile traffic, and the Play Market does not start, then work with the temporary data of the built-in programs. You should start with the Play Market:

  1. Open the "Applications" section in settings, go to the "All" tab to display the built-in programs.
  2. Go to Play Market settings.
  3. Erase data and clear cache.

Check if the app store is working. If not, go back to its settings and uninstall the updates. Check the program status again.

If uninstalling updates and clearing the Play Store cache did not help, follow similar steps with other programs - Google Play Services and Google Services Framework.

Also, make sure that the Download Manager application is enabled on your system. You can also find it on the “All” tab in the “Applications” section.

Account deleting

Deleting and re-adding your Google profile can help resolve the problem.

  1. Find the Accounts section in Settings.
  2. Open the sync options for the Google profile you are using.
  3. Call up the additional menu and select “Synchronize” to create an up-to-date backup.
  4. Call up the additional menu again and select “Delete”.

After deleting the profile, reboot your device. The next time you start, go back to the settings and add your account again by entering your email and password.

Another important note regarding your account is that the Google Accounts app must be enabled in your settings. You can check the status and, if necessary, launch the built-in program for working with profiles in the “Applications” section on the “All” tab.

Troubleshooting application incompatibilities

One of the reasons for Play Market blocking is the operation of third-party applications. First of all, we are talking about the Freedom program, which allows you to make in-game purchases from a fictitious card. If the Play Market does not connect or is not updated after Freedom, then you need to clean the hosts file. The reason that the Play Market on Android does not work may be incorrect entries added by the Freedom program. To remove them you will need root rights.

If the problem disappears after a reboot, then you have correctly diagnosed why the Play Market application is not working.

Reset

What to do if the Play Market store does not work, and all of the above methods have been tried and found to be useless? In this situation, there is only one way out - deleting all information from the device.

  1. Back up your important data: contacts, messages, photos, videos, etc.
  2. Open settings, go to the “Backup and reset” submenu.
  3. Select Reset Settings. Click Reset Settings.
  4. Confirm the operation and wait for it to complete.

Resetting the settings completely clears the internal memory, but the information on the external drive remains untouched. Therefore, the same photos and videos can be saved by simply moving them to a memory card. Contacts can be synchronized with your Google account. Resetting settings is a drastic way to solve the problem, so you have to resort to it extremely rarely. Usually the answer to the question why the Play Market application does not work on Android is much faster and safer for personal data.

Problems on Meizu smartphones

If Google Play Market does not work on your Meizu phone, then you do not need to use the methods listed above. Chinese developers (we are talking about official Meizu products) are making Google Play Services available as an installer. This is done so that when you first start the device, Google service updates are immediately installed.

Users of gadgets running Android OS know that without the Play Market there is nowhere. The value of the application lies not only in the fact that it is the most complete resource of books, films, games and useful programs for a smartphone, but also in its ease of use. Based on this, one can understand the panic that grips the user when the Play Market does not work. Let's look at why this happens and what to do about it.

  1. The first possible reason is the application is not installed or deleted from your device.
    You can read about how to solve this problem in the article on installing and registering with Google services.
  2. The second tip is not very original, but, nevertheless, often a simple device can help.
    If the Play Market does not work due to a non-critical system failure, turn off and on the device.
  3. You can also try reconfigure Google Play Market:
    1) go to “Settings”,
    2) look for “Application Manager” or “Applications”,
    3) select Google Play Market from the list,
    4) find the “Erase data” button (in some models it is called “Clear cache”).

  4. If clearing the cache doesn't help, try get rid of program updates- in the same place as in the previous paragraph:
    1) go to “Settings” again,
    2) select “Application Manager”,
    3) look in the Google Play Market list,
    4) click “Uninstall updates”.
    Thus, the application returns to its original state. If after this the Play Market crashes on startup, proceed to the next step.
  5. Resetting service settings Google Play.
    We do everything the same as in tip 3, only instead of “Google Play Market” we select “Google Play Services” and clear the cache there.
  6. Another reason that the Play Market does not work may be "Download Manager" inactivity:
    1) go to “Settings”,
    2) further in “Applications”,
    3) select “All” there,
    4) in the list we find “Download Manager”,
    5) if the dispatcher is not enabled, activate it. BUT! If it’s on, we don’t touch anything and look for another cause of our problem.

  7. Sometimes the Play Market crashes due to Google Accounts app disabled. To launch it, go to the same place as in the previous paragraph:
    1) “Settings”,
    2) look for “Applications”,
    3) open the “All” tab,
    4) select “Google Accounts”, if the application is inactive, turn it on. If everything is already working, don’t touch it and move on.
    By the way, you can read more about managing your account in Google Play Market.
  8. Often the cause of failures in the Google Play Market is no internet connection.
    To test your connection, go to any browser and try visiting any website. If the site does not open, most likely you have problems with the Internet. Check your balance if you use mobile Internet, restart the router if your smartphone or tablet is connected to a Wi-Fi network.
  9. If the Play Market does not open and says “No connection”, but you are sure that everything is fine with your Internet, most likely the problem is incorrectly set time:
    1) find the “Date and Time” column in the settings,
    2) check the boxes next to “Network date and time” and “Network time zone”.

  10. This may help solve the problem with an application not starting. Clean Master. Install CCleaner, launch it, click “Clean”, wait for the procedure to complete. Ready.
  11. A desperate, but time-tested method is Hard Reset, resetting all settings. After the reset, the gadget returns to factory settings. The downside is that the data and applications you installed are lost. Plus - this really solves most system problems, after which the device works as it should.
    If you do not want to lose your data, make a system backup in the “Data backup” section.
    So, we reset the settings:
    1) go to “Settings”,
    2) select “Backup and reset”
    3) look for “Reset all settings of your phone/tablet PC)”,
    4) click “Erase everything”.
    After this, the gadget will reboot and turn on like new - at factory settings.


    Read about how you can completely delete and then restore the Play Market.
  12. Don't forget that there are applications that block the normal operation of Google Play Market. For example, the popular Freedom application, which allows you to make in-app purchases for free, often interferes with the normal operation of the Google application market.
  13. Residents of the Autonomous Republic of Crimea may encounter problems using the Play Market due to sanctions against the Russian Federation, which Google has also joined. But you will read about it.

Many users are faced with the problem that the Google Play Market stops functioning for unknown reasons, producing errors of various numbers that hardly mean anything to ordinary users. And sometimes this problem can occur quite often on one device.

First of all, you need to understand that the service may work due to technical problems related specifically to the service itself, or due to some problems related to our mobile device. In this article we will try to give advice on how to troubleshoot this problem.

The simplest reason is that you deleted the play market. You can download it again, here is the link. We also advise you to download an alternative market - this is the Nine Store.
Updated 07/14/2018

If your Play Market has been updated and stopped working, try downloading the old version. The latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then freezes and does everything you tried to do while it was frozen, a hard reset will not help, rolling back to the old version of Google Play will help.

Updated 04/23/2018

If the play market stopped working for you on April 22 or 23, 2018, this is due to Telegram being blocked.
Google crashes: why don't services work? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google website. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but in the meantime you can use our site, look at the application and games in the site menu, you might like something. Add the site to your bookmarks.

To make the application work, you can try downloading a VPN.

No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.

2. Reconfigure Google Play Market

1). Go to the “Settings” section;
2). Open the “Application Manager” section (on some devices this column is simply called “Applications”);
3). Find it in the Google Play list and click on Market
4). Here we need to click either “Erase data” or “Clear cache” - on different device models this column may be called one way or another.

If after this the problem has not been solved, we will look for a solution further.

3. Get rid of application updates.


We also go to the “Settings” section, then to “Applications”, but do not erase the data, but click “Delete updates”. Thus, the Market will return to its original state, when the program was just installed on the smartphone.

4. Reset Google Play Services settings.


We do the same as in the second point, only we select not the Market itself, but “Google Play Services”. Then we clear the data and cache.

5. Google Accounts is not activated in Settings


To enable the application, you need to go to the “Settings” section, then to “Applications”, then click on “All”. Find the item “Google Accounts” and activate the program.

6. “Download Manager” is disabled


Go to the settings section in “Applications”, then to “All” and find the “Download Manager” section in the list. If the manager is not activated, you need to enable it. But if it's enabled, you don't need to change anything. So the problem lies elsewhere.

7. Removing your Google account and restoring it


To delete an account, go to “Settings”, then find “Accounts and synchronization settings”; in some devices this column is called “Accounts and synchronization”. Here we delete the account and then restore it.

8. Programs that prevent the Google Play Store service from working

Some applications you have installed may block the Market. Therefore, carefully go through the list of installed programs; it is likely that some programs do not allow the Market to work fully. Such service-blocking applications include Freedom.

9. Troubleshooting the “hosts” file


So, you actually have Freedom installed on your device. Then the ninth point will certainly help you understand the current problem. But in this case, root rights are required. First of all, you will need to disable the Freedom application. You can do this by going to Stop. After we have disabled it, feel free to delete it.

That's not all, next we will need the Root Explorer program. Downloading it is not difficult. So, we have the program. Next, go along the path “/system/etc/” and find the hosts file. You can open it using any text editor. In this file we need to leave only one line: “127.0.0.1 localhost”. If it is not there, we register it ourselves. There should not be any other lines.

10. Reset settings - Hard Reset


The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal storage. If you have a memory card installed, then there is no need to worry about it, all data will remain safe.

And so, go to “Settings”, click on the “Backup and reset” item and select “Reset settings”. After this, the “Reset phone settings” option will appear in front of us, then click “Erase everything”.

There is no need to be afraid for your data, since there is a backup copy of the system. It is not difficult for the user to create a copy. You just need to find the “Data backup” item in the settings. As soon as you restart your mobile device after clearing the data, all data can be restored from the compiled copy.

11. Lack of internet connection

Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.

12. Set the correct time - “No connection”

Let's say you see the error “No connection”, but you have made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To prevent such problems from arising again, you need to create synchronization between time and the network. It's very easy to do. Go to “Settings”, click on the “Date and time” column, and then, next to two columns, check the boxes – “Network time zone” and “Network date and time”.

13. Clean the Clean Master system.

Download CCleaner, run it, click clean. Ready.

14. Error when receiving data from the RH-01 server


If all these tips did not help you, ask questions in the comments and the PlayMarket-androidS site team will help you.
You may have one of the following problems:
- Play store error: insufficient memory.
- Play market error: no connection.
- What do Google Play errors mean?.

When the Play Market does not start (now it is already called Google Play), this is a rather unpleasant problem. Thousands of users of devices with the Android operating system deal with it every day. Why won't Play Market launch? All kinds of failures and errors, as a result of which the store stops working, can be caused by several reasons. If you study them carefully, you can very quickly deal with the problem and make sure it no longer bothers you.

Main reasons

Firstly, due to the fact that at a certain point in time the service does not actually work. This happens extremely rarely. But if such a situation does arise, then you need to wait until the developers fix the problem and launch the store again.

The Play Market does not launch on Android due to the fact that the date and time settings on the smartphone or tablet may have gone wrong. This usually results in an error message indicating that there is no connection.

"Play Market" does not start due to possible network problems. You need to make sure that the connection is established without errors and the Internet is working normally. If you use mobile Internet, you need to check with your operator for the correct settings.

Errors due to system interventions

People who want to cheat the system and get paid features in games and applications completely free of charge often install the Freedom program on their device, which they use to carry out hacking. Because of this program, they often have the question “Why doesn’t Play Market launch on Android?” The answer is simple: Freedom blocks access to all services from Google.

Changes may occur in This may happen due to the installation and use of certain applications that cause changes to system files. If this happens, the user must edit the file a little to return it to its original form.

How to restart the service

Methods to solve the problem that the Play Market does not start depend on the reasons. If the reason is known, then it is not difficult to decide on the necessary method. If not, then you will need to try each method.

  1. The device must be rebooted. Half the time, this simple step helps. Moreover, it also helps if other problems arise with the operating system or applications.
  2. You need to make sure that Google accounts are enabled. In the settings there is a section “Applications”, which has a tab with all programs. At the very bottom there should be disabled. If you find the Google Accounts application among them, then you need to enable it - and the service should work.
  3. When the Play Market does not start on Android, you need to reset its settings and the settings of Google Play services. In order to do this, you need to go to settings and find the section with applications. You need to find the necessary ones in the list and clear the cache of each of them and erase the data. You also need to remove updates from the Play Market itself.
  4. If the Play Market does not start, then you need to reinstall it. To do this, first of all, the currently installed version of the store is deleted, and then the most current one is downloaded. After installation, the device must be rebooted.
  5. The time must be set correctly in the system. In some cases, it happens that the time and date get confused. And if this happens, then when they try to open the service, users are given a message about the lack of connection. To solve this problem, you need to set the correct time zone and current date and time in the settings.
  6. The Play Market does not start due to the unavailability of the Internet connection. You need to make sure that the Internet is turned on and functioning on the device. To do this, just open your browser and try to go to any site.

Setting up a modified system file

You need to configure the hosts file correctly. Many users download programs that change this file completely unnoticed. As mentioned above, such programs include Freedom, which makes it possible to make purchases in games without spending a penny. If such an application is used, then first you need to stop it. This is done in the settings. After stopping it is completely removed. In order to make changes to system files, you must have superuser rights. A correctly edited hosts file should not contain unnecessary lines. All garbage that is in the file must be removed. To do this, you need to install an application that is a file manager. Using it, you need to go to the root directory of the system and find the etc folder. This is where the required file is located. You can open it as text, and then delete everything in it that is not needed. After saving, it is better to make sure again that there is only one line left, which says “127.0.0.1 localhost”. When everything is done according to the instructions, you can try to launch the Play Market.

Reset

Play Store still won't launch? What to do now? There is a method that is recommended to be used only as a last resort, when others have not been able to help solve the problem. This is a device reset to factory settings. If you perform this procedure, all information located on the internal storage will be completely deleted. It is better to make a backup copy first so that after the reset you can restore all the data. In order to reset the settings, you need to find the corresponding item in the device settings. After completing the operation, everything should work.

Bottom line

The Play Store application store is a very powerful service containing content for the Android mobile operating system. If it stops working on the user's device, then one of the problems described above has probably occurred. After all, the performance of the service itself is constantly monitored by hundreds of experienced programmers, who, at the slightest problem, will throw all their efforts into solving it.