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Why can't I install iTunes on my computer? Why won't iTunes open on my computer? What to do

We often have to deal with various errors, but we don’t pay attention to most of them - we just restart the program installation, and they disappear. Windows Installer package error when installing iTunes- far from being the case. As a rule, it appears in those who updated the operating system via the Internet. For example, from “seven” to “eight”, or to Windows 10. With a clean installation of the OS, the likelihood of encountering such a problem is zero.

However, it doesn’t matter what exactly led to this error, because today our task is to explain to you how to get rid of it!

How to fix Windows Installer package error during iTunes installation?

There are two ways to solve this problem. The first is to reinstall the operating system using a flash drive or disk with a complete cleanup of the “C” drive, the second is to correctly install the program. Of course, there is no point in reinstalling the OS because of such a trifle, so we suggest you start considering the second method. So, you must do the following:
Of course, there is nothing complicated here, but for the future, know that it is better not to do global operating system updates via the Internet! To do this, use installation disks and flash drives, only then you will not encounter Windows Installer package errors when installing iTunes and the like.

The iTunes media player easily interacts with any modern operating systems - even the long-outdated and officially unsupported Microsoft “XP” is still capable of opening Apple software and transferring music, movies and other information to smartphones, tablets and iOS players.

Things are going well with iTunes on more modern operating systems - especially on the “eight” and “ten”. But the famous “Seven”, which is still a real “standard”, is difficult for the media player to digest, and often with errors. Why? What problems appear most often and how to avoid problems and failures are in the instructions below!

Possible causes and solutions

Lack of access rights, failure of connected libraries, temporary or permanent disabling of necessary services, serious virus activity - the official Apple website lists an incredible number of possible problems that arise when directly installing iTunes. The list is updated almost monthly, but basically it’s worth understanding the following reasons if iTunes does not install on Windows 7:

Access level

In addition, you should start installing the program as “Administrator” (that is, not by double-clicking, but using the right mouse button and the drop-down menu). All you have to do next is agree to the pop-up notification and proceed with the installation.

Viruses, spyware, Trojans and other pests

It is not necessary to keep an antivirus on the system all the time (especially if the PC can hardly cope with tasks even without a constant background load), but it is necessary to check the system disks and RAM at least occasionally. An “ideal” one-time search is easily performed by the following tools - , and - each listed assistant is available for free and, in general, offers both similar functionality and the same procedure.

Namely, all the necessary files are downloaded and unpacked. Then the graphical interface is called up and a direct check of each individual section of the system begins - the procedure usually takes 5-10 minutes, and then ends with a direct summing up, creating a restore point and rebooting.

As a result, unnecessary and performance-threatening viruses have been removed, and you can begin interacting with iTunes again.

Antivirus problems

Sometimes Windows “defenders” see “dangerous” software in harmless files downloaded from official sources, and therefore block running distributions (including iTunes). The best way to deal with the problem is to temporarily disable all antivirus security protocols (any kind - Avast!, Kaspersky). Sometimes you need to go even further and disable even the Firewall built into Windows. You can definitely trust the official Apple website!

System problems

The described subsection should be immediately divided into several parts.

First of all, it’s worth understanding the libraries to be connected to your computer, software components, and additional graphic tools. And then - exactly according to the list. It’s worth downloading right away and quickly going through the installation process. By the way, it is advisable to download both the 64-bit and 32-bit versions - for unknown reasons, but this is how Windows immediately returns to “normal”.

Any version will do (if necessary, you can purchase paid, additional features) - the main thing is to check the OS for missing drivers. In general, the procedure takes 5-7 minutes, and you don’t even have to press a button - everything will happen in semi-automatic mode, you just need to agree to create a “Restore Point” and download the necessary files (if traffic is limited, it’s worth thinking about!).

And last but not least important touch. Checks the file system for incompatibility between components, installed drivers and services. The check is carried out as follows: first, call the command line using the CTRL + R key combination, then enter the phrase “sfc /scannow” in the text field that appears.

The check takes no more than ten seconds. After the operation is completed, a mandatory reboot is required.

Incorrect removal of previous version of iTunes

Before a “clean” installation of Apple’s media player, it is important to understand the remaining files on the system, additional iTunes-related programs, running services and registry entries. Again, manually solving such a large collection of problems is quite difficult (especially without the necessary preparation), and therefore it is better to use a special tool -.

In this case, the removal will occur automatically (including cleaning all system directories from residual files, unnecessary components, and applications like Bonjour and Apple Software Update), and only at two points will users have to intervene. Firstly, at the stage of selecting the tools that need to be removed. It’s better to immediately use the search and, having found “Apple,” immediately mark all the products available on the system and proceed with uninstallation. Secondly, it is important to agree to the creation of a “Restore Point”.

Windows Installer package error

There are different types of problems with the installer, but it is the Windows Installer service that stops all attempts to use the Apple media player in the bud. The problem is solved literally in no time - the main thing is to correctly repeat the described algorithm of actions.

The first step is to use the CTRL + R key combination, enter the command “services.msc” in the field that appears and open the list of available “Services”. Scroll the list almost to the very end and find the Windows Installer item.

Or immediately open “Properties” and click “Stop” and then “Run”, or call up the drop-down menu and click on “Restart”. In addition, the service needs to be updated using the offered tools.

Easy Fix utility from Microsoft

If the methods listed above do not help and do not solve the problems and errors that arise, then the last thing you should do is turn to Windows directly for help.

And there are two options here - first, check the OS version and download the necessary updates (Start, All Programs - go to Windows Update Center and automatically download missing components, various “cures” for emerging vulnerabilities), and then download Easy Fix from.

The proposed utility solves a bunch of failures and problems - automatically downloads missing documents, repairs the “registry”, edits shortcuts, and restores the correct path of already installed software. The procedure is intuitive and takes minimal time, and the results are usually truly impressive.

All the main methods of combating the “Seven” are listed above. Other problems are solved depending on specific cases (sometimes, for example, a banal reboot helps, but sometimes it’s much easier to switch to “top ten” or roll back to an older version of the system from a restore point).

Recently, there are more and more users who prefer devices from Apple. To work with them you need to have a special program – iTunes. With its help, you can transfer files from one device to another, listen to music, etc. However, many people have problems installing iTunes on their computer. After reading the article, you will understand what to do if iTunes does not install on Windows 7 and 10. It is worth noting that this process is not particularly different in other operating systems.

Troubleshooting iTunes installation problems.

ADVICE. To avoid unpleasant situations, download the program only from the official iTunes website. You should make sure that you are on the right resource, after which you can safely download the latest version of the application.

In order for the program to work correctly and “without jambs”, it needs to be granted full administrator rights. First, check if you are using an account with administrator rights. If not, then go to another account that has these rights. You can also try clicking on the iTunes shortcut and selecting “Run as administrator” from the menu that opens.

Blocking the installer by antivirus software

Some antiviruses block some processes that are completely safe. In this case, it is recommended to stop the security program for a short period of time, after which you can try installing iTunes again.

System failure

Sometimes the operating system malfunctions, causing an error to appear when installing iTunes. In this case, you should only restart your computer.

Remaining files from the previous version

If you downloaded iTunes before, the remaining files may prevent you from installing it again. In order for the program to start installing, you must delete all residual files and folders. To do this, it is recommended to use the Revo Uninstaller utility, which can be downloaded from the link.

After you have successfully downloaded this application, you should find and delete the following files:

  • iTunes;
  • QuickTime;
  • Bonjour;
  • Apple Software Update;
  • Apple Mobile Device Support;
  • Apple Application Support.

Windows Installer problem

In this case, a corresponding message appears on the screen. If this is exactly the reason why iTunes is not installed on your computer, then follow the further instructions. To get started, press the Win+R key combination. In the window that opens, enter the command services.msc.

In the new window, find the “Startup Type” item, where you should set the “Manual” item. Don't forget to save your changes.

The system incorrectly detected the Windows version

Sometimes there are cases when the Apple website incorrectly detects your OS and prompts you to install the wrong version of the program. Users with Windows 10 encounter this especially often. In this case, you need to go to the official website and manually select the desired version.

Viral activity

The presence of a virus on your device may prevent the successful installation of the program. Scan your system using your antivirus. If problems are found, fix them and restart your PC.

There are uninstalled updates

Check to see if there are updates available for your OS. This will help not only fix our problem, but also make working on the computer safer.

Incorrect date and time set

A very stupid and common mistake is to incorrectly indicate the date and time on your device. Go to settings and configure them properly.

If none of these tips help you, we recommend that you contact Apple Support.

After reading the article, you learned what to do if iTunes “doesn’t want” to be installed on your computer. We hope that after reading you do not have any questions. But if you have them, then feel free to ask them in the comments. Answers to them will be given as soon as possible. We will also be grateful if you like and share this article with your friends.

iTunes isn't installed on your computer and you can't get started with your Apple gadgets? Don't despair - we will help you solve this problem. There are many reasons why installation errors may occur, so we will try to consider all options and offer you detailed instructions on how to resolve errors.

Getting rid of problems with the wrong version

First you need to figure out where you got the program distribution from. If a friend gave it to you or you downloaded it from some “left” resource, delete it and go to the official Apple website, where you can download a known good and working distribution.

It is also possible that the program version is incompatible with your operating system. For example, any version is suitable for Windows 7, Windows 8 and Windows 10. As for the Windows XP and Windows Vista operating systems, the latest version for them is 12.1.3.

There is also a special version of iTunes 12.1.3 for the 64-bit version of Windows Vista - you can download all these distributions on the official Apple website. It is best to use an automatic form, which will determine the version of the OS you are using and itself will offer a suitable distribution.

Next, it’s a matter of technique – download the distribution and try to install it. If your computer is running Windows Vista, be sure to run the installer as an administrator. We can also advise changing the “curve” Vista to Windows 7 or a more modern Windows 10.

Getting rid of computer problems

You can't install iTunes and you just can't find the reason for what's happening? Then we recommend that you follow these steps:

  • Clean your computer from accumulated garbage using special utilities;
  • Clean the system registry using CCleaner (or any other well-known utility);
  • Install all the latest Windows updates.

After this, we reboot and restart the installation procedure. What other problems may await a user who does not have iTunes installed? If the installer complains about the Windows Installer service, you need to start the service through “Control Panel - Administrative Tools - Services”.

You may also need to update the Windows Installer service - the corresponding package is downloaded from the official Microsoft website. Install the package, reboot and re-install. The next problem may be insufficient rights for installation.

If you do not have iTunes installed, right-click on the distribution and run the installation with administrator rights - as a rule, this procedure helps in many cases. If this is necessary, the system will require you to enter the administrator password - this happens if a password is set for the administrator account.

What to do if all the updates are installed, the garbage is removed, the Windows Installer service is running, the installation is launched under administrator rights, but the installation still does not start? Why can't iTunes install on my computer? The problem may lie in an application conflict - try temporarily disabling firewalls and anti-virus programs that block any ports, drives and the ability to install software normally.

If your operating system is literally teeming with errors, slows down and loads slowly, do not be puzzled by questions and actions, but perform a regular Windows reinstallation.

Good day to all Internet users! Today's article will answer the question why iTunes is not installed on Windows 7, 8 and XP. As you understand, The operating system version usually does not affect this problem and therefore the information below should help you.

The problem is really relevant, since every day there are more and more users who prefer the iPhone, and, as you know, with the help of iTunes, users of this phone upload and download files to their computer or laptop. Thus, if this software from Apple is not installed, then users will not be able to download data to their computer or laptop.

Let's look at the main possible problems that could interfere with this procedure:

Download iTunes from the official website

To avoid all kinds of problems, you should use programs only from developers. You can download such programs on the official website.

Make sure you are on the official iTunes website and download the latest version of the program from there, try installing it. Perhaps iTunes is not installed on your computer or laptop due to an old or “wrong” version of the program.

Firewall

Go to “Start” - “Control Panel”, on the left in “View” select “Small Icons” and the last step, go to “Windows Firewall”.

On the left side of the window we see the inscription “Turn Windows Firewall on or off.” We go there and turn it off, since this creation from Microsoft built into the system can interfere with iTunes.

Removing program remnants

If you incorrectly remove a program (if it has already been installed) that you want to install, it may cause an installation conflict. To do this, you need to remove unnecessary program files and also clean the registry.

First, make sure you don't currently have iTunes installed. Go to “Control Panel” - “Programs and Features”. Now carefully go through the entire list to be sure that iTunes is missing. If you find it on this list, then delete it; if not, then read the article further. To remove the problematic program, you can use .

Type the phrase “Show hidden files and folders” in the “Start” search bar, find the name of the same name in the search results and click on it. Make sure that the checkbox next to “Show hidden files, folders and drives” is checked.

I talked more about hidden files and folders in the article: “”. By the way, here I told you how to enter the settings above in a simple way.

Now open drive C. Next “Users” (maybe “Users”), then open your personal folder, then “AppData” - “Local”. We look for the “Temp” folder here and delete it. If it doesn’t work, go there and clean some of the files until everything possible is deleted. To delete all files you must reboot and then try to delete all files in this folder.

In the AppData folder, also look for the iTunes folder. If it is there, then remove it and restart your computer.

Also clean the registry of unnecessary branches. To do this, download CCleaner. If you haven’t used it, here’s a link to an article where I told you how to clear parameters in the registry: “”.

Hosts file and DNS reset

Another reason when iTunes does not install is the “wrong” hosts file. Go to C:\WINDOWS\SYSTEM32\DRIVERS\ETC - get to the hosts file. Right-click on it, select "Open", then click on "Notepad".

Now delete only this file and restart your computer. Next, do the following: go to “Start” - “Run” - type cmd and press Enter. A window will open, enter ipconfig /flushdns and press Enter. Next, try installing iTunes.

Possible reasons

  • Note: Disable your antivirus while installing the program. It may be blocking installation.
  • Also check the time to ensure it is set correctly.

A temporary solution when there is a problem with installing iTunes is the iTools program. It has the same functions as those developed by Apple. To take a closer look at the program, watch the video below: