Why is there no Internet access? How to fix the “Unidentified network without internet access” error. Only personal experience

In this article, we will look at several cases when a Windows 8 tablet connected to Wi-Fi displays the message “without access to the Internet.”

Why Wi-Fi Doesn't Guarantee Access

The first thing you need to understand is that a Wi-Fi network by itself does not guarantee access to the Internet. This is simply a technology that allows you to wirelessly connect devices into a single network.

Likewise, the routers that distribute it may not be connected to anything, but simply be used to combine devices into a single network. In order for an access point (router) to distribute the Internet, it must be connected with an Ethernet cable from the provider.

Finding the problem

Based on the above, the first thing you need to do is diagnose the problems, which will allow you to identify what exactly the reason is - in the computer (Wi-Fi adapter) or in the router.

To automatically search for a problem, do the following:

1. Go to "Control Panel".
   
2. Open System and Security.
3. In the “Security and Maintenance” section, select “fix common PC problems.”
4. Next we are interested in the “Network and Internet” block - select it.
5. Then tap on “Internet Connection”.
6. In the window that opens, click “Next”.
7. In the next request, we need to select “Internet connection problems” and wait for the results.
8. After the check is completed, a report will be issued with the result found. Note: in rare cases, if third-party specific network software is installed, this service may not detect the problem, although there will be no Internet access. Just close the service.
9. If a problem is found, take the advice and choose to recheck, or skip this step.
10. When finished, select Close Troubleshooter.

If the error is not found in the PC, you need to find out whether the Ethernet cable has come loose from the router. You can more accurately find out that everything is in order with the wire by the lit indicator on the router in the form of a planet - if this indicator is not lit, then the above problem needs to be solved.

If the indicator lights up, reboot the access point using a special button or by unplugging the plug from the socket and after a while (a couple of minutes) inserting it back.

Check on another device

Windows 8 without Internet access: Video

Setting up Windows

If you can't access the Internet in Windows 8 and the troubleshooter has identified a flaw in your PC, try the solutions below.

Blocked by firewall or antivirus

This problem can be solved by changing the selected network type from “Work” or “Public” to “Home”. These settings have varying degrees of security, and the first two can block access to the Internet in order to maintain the confidentiality of files on the device.

To change you need to do the following:

Disabling the firewall

If the above does not help, you can try disabling the built-in protection. But remember that after this your Tablet PC will be more vulnerable. Although for 90% of all users this will not matter, if you store sensitive information in the device's memory, disable it at your own peril and risk.

To do this you should:

How to disable Windows 8 firewall: Video

If the DHCP server is disabled in the router

Most all points by default give the newly connected device a dynamic IP address. But to successfully receive it, the appropriate settings must be made on your tablet. You can check this as follows:

1. Reconnect to the network.

How to enable DHCP on Windows 8: Video

Setting the standard

This method is not always effective, since incompatibility with the standard rarely leads to Wi-Fi not working, but in some cases this may be the reason.

This method makes sense if your network requires a connection password.

Conclusion

We hope that among the methods provided, you found one that resolved the problem. If not, you should make the settings on your router in accordance with the relevant instructions of each access point manufacturer. Let us only note that problems may also include the following:

1. Broadcast channel.
2. The region set in the router system.
3. Not working DNS (IP distribution).
4. MAC address filter (when the Internet is accessible only to manually specified devices).

In this manual, we will tell you what to do if the system writes: “Unidentified network without Internet access.” In such cases, a yellow triangle with an exclamation mark appears on the network icon in the taskbar. This problem can occur in any operating system of the Windows 7, 8, 10 family. Fixing it is not at all difficult, the main thing is to follow the following recommendations step by step.

Call technical support

Incorrect network connection settings

Problems with network card drivers

Hi people! I'm sure you're here to find out what an unidentified network without Internet access is? If yes then you are on the right track! In this article I will try to tell you in detail how to fix this error. You probably just reinstalled Windows? Or installed a router and? Well, okay, let's get to the point, otherwise I got into a little conversation)

Unidentified network without internet access

Let's look at several reasons why unidentified network. Try to repeat everything as I say and you will succeed, but I want to ask you in advance, where did you buy the IP cameras? Otherwise I want to buy one thing for myself, but I don’t know where to buy it (Write about it in the comments.

After all that has been done, restart your computer and the unidentified network without Internet access should disappear. I’ll probably end here, but if you have questions, ask them in the comments, and I’ll answer you. Bye everyone!

Post navigation

Unidentified network without internet access: 56 comments

1. Evgenia Kuvarina

   I have this problem from time to time, but it goes away when I disconnect and then re-enable the connection

2. anptolium

   I have WI-FI. I see there is an unsecured network, I take it and connect. Everything works. The second network is also not secured, I try to connect - bummer! Why? Everything seems to be the same.

3. Maria Shutova, cosmetologist

   Thank you for such a complete list, Evgeniy! If such a problem arises, I will know where to look for a solution.

4. Fields of Joy

   Oh, this often happens to me with my Internet connection. You probably need to change your provider.

5. Alexander

   my friend gave me the login and password for his Internet connection, I created a high-speed connection on my computer, entered the login and password, everything works, but error 629 periodically pops up, if you need to enter his Mac address, then where can he find it at home and how do I enter it into my computer.
   Thanks in advance

6. Nikolaybogdanovich

   Alexander, to set up Internet access on Windows 7 you need (on your friend’s computer):
   1. Open "Manage Network Connections". To do this, click Start > Control Panel > Network and Sharing Center.
   2. When right-clicking the menu in Local Area Connection, select “Status”
   3. Click the Details button
   4. The line “Physical address” is the MAC address of the device, which you need to register on your computer.
   On your computer:
   5. Click the Start button. In the menu that appears, select “Control Panel”. Then in the control panel we find the “Network and Internet” section and under it click on the “View network status and tasks” link or click on the “Network and Sharing Center” shortcut.
   6. In the “Network and Sharing Center” section that appears, in the left column, click on the “Change adapter settings” link.
   7. Now that you have moved on to changing the settings of the adapter settings, find the “Local Area Connection” shortcut and right-click, then select the Properties option.
   8. In the “Status - Local Area Connection” window that appears, click the Properties button.
   9. In the new “Local Area Connection - Properties” window, click on the Configure button.
   10. Go to the “Advanced” or “Advanced” tab and select the “Network Address” or “Network Address” option from the list on the left. In the “Value” or “Value” field, enter a MAC address consisting of 12 characters (Latin letters and numbers) without spaces, dashes and dots.

7. Fidayeen

   The Internet is working. Without dir-300, an unidentified network without access to the Internet. Interra Internet access. With dir-300 - Network access to the Internet. Without dir-300, I entered all the necessary numbers in the properties and the network number immediately appeared. Interra (provider) demands - return it as it was (automatic). I ask why? The answer is that everyone may have problems with access. Translated as it was - automatic.

8. Nikolaybogdanovich

   Fidayin, you can additionally test for yourself: remove DNS-Relay on your computer and manually set the DNS server Х.Х.Х.Х. (as a separate test), but instead of Х.Х.Х.Х enter the DNS server of your provider.
   Update DIR-300 firmware.

9. Eugene

   Installed 8.1. Wi-Fi router D-dink. Before this, 7 kept in touch automatically. Now - I enter the PIN code, it asks for a password, I enter the password... no connection. I turn on all the connection troubleshooting services - sometimes it works, the connection appears, sometimes it doesn’t help. After rebooting about five, everything disappears. and How to set up Windows 8.1 on my Wi-Fi. What would be turned on by default?

10. Eugene

    How to do all of the above on Windows 8.1?

11. Nikolaybogdanovich

    Evgeniy, problems with WiFi communication on a Windows computer are not uncommon. To understand why this is happening, before setting up wifi on Windows 8.1 you need to check:
    1. Equipment malfunction.
    2. Changing connection settings (including IP address conflict).
    3. Viral infection.
    4. Network stack errors on earlier versions of Windows.
    To exclude hardware reasons, you need to make sure that the equipment is correctly recognized and the driver for Wifi Windows 8.1 is installed. To check this, look in the device manager, in the list of network adapters.
    To understand why Windows 8.1 does not see wifi and make sure the settings are correct, open the “Network and Sharing Center” by right-clicking on the network icon in the tray.
    Under Change Adapter Settings, find your network connection. From its context menu, select the “Status” command. By clicking on the “Details” button, you can view the properties of the current connection. Most often, if Wifi is limited in Windows 8.1, the problem can be found there.
    Pay attention to:
    Description: your wireless adapter.
    Ipv4 Address: The IP address assigned to your computer on the Wi-Fi network.
    Default gateway: IP address of the access point - it can be a home router or any other source of Wi-Fi signal.
    Ipv4 DHCP Server: The DHCP server is usually a Windows 8.1 Wifi access point and its address will be the same as the default gateway address.
    IPv4 DNS servers: the role of the DNS server is also usually played by the access point, but sometimes in this line you can see other IP addresses that may belong to either the network provider or someone unknown (for example, malware).
    You can edit the Wifi Windows 8.1 setting here: by selecting “Status” from the context menu, click “Properties”. In the list of components used by the connection, select "Internet Protocol Version 4" and click "Properties" again.
    On the General tab you can configure the connection configuration. You can configure connections in IPv6 networks in the same way.
    In large Wi-Fi networks, you should not enter IP addresses manually (select “get automatically”, since a conflict is possible (several devices try to connect to the network with the same address).
    If, after checking the settings, you see that Wifi connection is still limited, your Windows 8.1 may not have been updated since installation. In its early versions, a number of network stack errors were noted, which were later fixed by the developers. Therefore, to solve the problem, before connecting to the wireless Internet, you need to install all system updates.

12. Vladimir

    Hello, I have this problem, I have a router and the computer is connected through it via a lan cable. I decided to run another cable to the netbook, I connect the cable, there is no internet, but there is a connection on the computer. As soon as I swap the wires, what I got from the router to the computer is the other to the netbook, I changed them, it worked, but since I want and want to turn on, it even says that there is an Internet connection, etc.... but it still doesn’t go to the Internet... help me solve the problem.

13. Nikolaybogdanovich

    Vladimir, to configure your router, you need to connect it to your laptop and open any web browser on your computer. Next, you need to enter the name of the router in the address bar of the browser (it is either indicated on the label under the bottom of the router, or look in the instructions).
    After entering the network address, press “Enter”, and the router will require you to enter a username/password to authorize the user.
    The username/password is also indicated in the instructions for the router.
    If after these steps an error is displayed, then you need to reset the settings, press and hold the “Reset” button on the back panel of the router for 15 seconds.
    That’s it, you’ve connected the router to the laptop and entered the settings, then you can set up a wired and wireless network.

14. andrei
15. Serge

    and enter the value there from a 12-digit 16-bit number? what should this number be?

16. Nikolaybogdanovich

    Serge, this must be a number that can use numbers from 0 to 9 and letters from A to F. 12 characters!!!

17. Vladimir

    Hello, there is a problem with an unsecured wifi. Sometimes it says that the network is not recognized, and sometimes it connects and everything works fine, but not for long, then a limited connection pops up again.
    Tell me what to do?

18. Sergey

    Here is my solution. Router dir 300. whistle two140. Nothing helped. I deleted Adobe air, bonjour and that damn Avast. And lo and behold, everything worked. I don’t know what exactly interfered, but it helped. So try it. I deleted it using the standard uninstaller. Good luck.

19. Julia

    Thank you, I did it as described in step 4, but I didn’t have to register the keys in the registry, is this normal?

20. Nikolaybogdanovich

    yes, it’s ok, the keys themselves were rewritten...

21. Anonymous

    Hello! My TP LINK router worked without failures, after a short power outage the Internet indicator light stopped lighting, the Internet itself does not work, I reconfigured the router, it is useless, it writes without access to the network, the browser does not work. Tell me what to do?

22. Nikolaybogdanovich

    in this case, contact your nearest service center. It’s very good if your router is still under warranty...

23. Anonymous

    and if it doesn’t help what to do

24. Hawa

    Thank you, the method with the command “netsh int ip reset resetlog.txt” helped

25. Arhan

    I did everything in this article but there is no result, I have Windows 8.1
    Speaks
    ethernet
    Limited
    please help me

26. Olesya

    I have Windows 8, a megaphone modem. Stopped connecting, endlessly obtaining an IP address. Yesterday everything was working fine, the top stopped seeing the modem, I manually installed the drivers, it worked, but stopped connecting, it says unknown connection, access is limited! what should I do?

27. Oksana

    I created a wireless connection on my laptop using the command line, but it says IPv6 - without access to the Internet, what should I do???

28. Anonymous

    And I don’t even know what it is

29. Ksyusha

    Hello. Windows 10 is installed. The laptop has Wi-Fi, but when connected, a conflict of IP addresses occurs. When changing IP, the connection first appears and then turns off completely (after a few seconds).

30. Paul

    Hello! None of the methods described above helped. Still an unidentified network without access to the Internet. Everything works on the laptop, but not on the computer. And it worked on the previous computer motherboard.

31. Michael

    The modem is configured and working. The modem has only LAN ports; the router has only one LAN port, which means we connect the modem and router via IP. For the modem 192.168.1.1 on the router we set 192.168.1.2 then in the router we select PPPoE, write the login password of the provider and save it. The modem has DHCP enabled. Do you need to disable DHCP on your router? What am I doing wrong? Internet via Wi-Fi doesn’t work, via modem it works.

32. Sasha

    Hello, my Internet connection drops out several times a day, I have to reset all the settings (on the back panel, holding the button with a needle) and then enter the settings. The Internet does not work for long after that, it may work for a day, or maybe several hours. Connection via local network, but Wi-Fi will stop working. I installed another modem, but things are still there. Maybe a virus? Seven is set. If you can help me with the answer, I will be grateful.

33. Denis

    Good evening. When I try to change the IP address manually, the service freezes and nothing helps except reboot. Cancel the process too. IP v6 is disabled.

34. Bear Grylls

In this article we will deal with a fairly common problem when connecting to wi-fi - “unidentified network without Internet access” or “ network without internet access" Starting from the seventh generation of Windows, the operating system itself checks network connections and if problems arise with access to the Internet, it signals an error. The connection error message appears instantly as soon as the operating system detects a problem.

When the message appears - error: " unidentified network without internet access" or " network without internet access» users decide to turn to specialists for help, don’t rush, we’ll try to carry out the work ourselves connection fixes.

The IPv6 protocol is actively popularized in the Russian Federation, but compared to other protocols networks, the number of users whose equipment works with its use is still extremely small. Therefore, in this article we will consider the features of restoring access to the Internet, where the IPv4 protocol is used.

Important: Determine the cause of the malfunction, then solve the problem

The main reasons why problems with Internet access may arise. The most common are the following:

• problems with the Internet provider;
• user equipment (router) is configured incorrectly;
• OS reinstallation
• network protocols do not work correctly.

Problems on the provider side

Important: Make sure that you have paid for the services of your Internet provider, because... Due to late payment, access to the network may be limited.

It happens that a few days ago the laptop or computer was working properly, but during the next startup this error appeared. If before this the system functioned properly and there were no complaints about it, it is most likely an error wifi without internet access appeared due to the provider. We strongly recommend that you contact customer support before attempting to do anything yourself. Practice shows that most often the error occurs during technical work, when there is not enough money in the personal account, or the data transmission line is damaged.

It is quite possible that the support service will answer that everything is working without problems for them now. In this case, you will have to check the network, and if errors are found, try to configure the network yourself. In this case, the Internet provider will offer assistance from a full-time specialist.

Physical connection and problems with it

Important: Check the connection of the provider cable to the router to see if it is connected correctly. The cable must be firmly plugged into the WAN connector until it clicks.

One of the common reasons, why does not it work connection to the Internet, is a poor connection of contacts in the connectors, or a damaged network cable. If children or pets live in the house, the likelihood of encountering a similar problem increases significantly. Even if you use a router, do not forget that there is a cable connecting it. Make sure the wiring is intact. A strong bend can cause a lack of connection. Look at the tightness of the plugs in the sockets, and whether they are actually inserted where they should be.

Have you checked the wiring, plugs and sockets, but the problem persists? In that case, let's move on.

We are looking for a connection problem in equipment: router, computer, laptop

Router address: Start ˃˃ System Tools-Windows ˃˃ Command Line ˃˃ Enter ipconfig.exe

Reboot the router together with the computer

Important: Routers, PCs and laptops may freeze from time to time.

Knowing about the problem of freezing and when an error occurs - " unidentified network without internet access"you need to reboot the equipment and try connect again. I do this: I turn off the computer or laptop in the usual way, then I reboot the router (you can simply unplug the power supply and wait a minute and then plug the plug into the socket), then turn on the PC, and then, once the system has booted, I reboot the PC again.

If the error persists, connect directly to the computer by installing the Internet cable plug into the appropriate socket. If there is no result and the system is again writes without internet access, let's try to check the computer itself.

Checking your computer settings

Error - " unidentified network"may appear due to an incorrectly configured network connection configuration, or if changes are made to the network settings after reinstalling the OS: a problem with the correctness of the IP address

Verification algorithm:

IPv4 double-click with the left mouse button

Let's try both options:

1. Obtain IP address and DNS automatically
2. Set static (manually set) IP and DNS settings
   1. IP address - 192.168.0.4
   2. Default gateway - 192.168.0.1
   3. Subnet mask – 255.255.255.0.
   4. Preferred DNS is 8.8.8.8
   5. Alternative DNS - 8.8.4.4.

If the item responsible for the system independently obtaining settings is not checked, check it and save the changes. Often after this error, an unidentified network without Internet access disappears, and the connection is restored. If not, we continue checking.

How to find out the network address of a computer - IPv4

Right-click on the connection, then go to the “Status” line, select the “Details” menu. The new window will contain several lines - in our case, an IPv4 address is required. The numeric value starting with the numbers 192.168 and onwards is the address of your network.

IPv4 computer network address

Another way:

Start ˃˃ System Tools-Windows ˃˃ Command Prompt ˃˃ Enter ipconfig.exe

Windows “Command Line”, ipconfig.exe command

If even after this the system refuses to work normally, you will still have to seek help from specialized specialists.