Is it possible to delete an account on Aliexpress? How to delete an account on Aliexpress in Russian? How to log out of your Aliexpress account on a mobile phone? Reasons for deleting an account on Aliexpress
It happens that your AliExpress account is no longer relevant. In this case, the user is interested in how to remove Aliexpress and is looking for guidance on the best way to do this.
It is worth understanding that after deleting your profile in a Chinese online store, all order data, purchase history, bonus points, coupons, reviews and user ratings will disappear from it. Therefore, we recommend that you carefully consider such a decision as deleting your personal account in the Aliexpress online store.
Important! A deleted account on aliexpress.com cannot be restored.
Decided? Are you sure you won't shop around anymore? Then read the article further, and we will tell you how easy it is to save yourself from suffering and delete your profile on Aliexpress.
If you just don't understand it, read our guide.
To eradicate the cause of all troubles (your account on Ali), you need to go to the “My Aliexpress” section. Don't forget to log in through the same profile in the store first.
After that, find “Change settings” in the left menu.
This is the very option that is needed if you do not know how to remove Aliexpress. After clicking on the link, a new window will open in front of the user with a warning about the consequences of deactivation and a questionnaire that needs to be filled out.
The notice says:
Please note that deactivation of your account will result in:
Loss of all your data and correspondence on Alibaba websites;
Lack of access to TradeManager;
All your messages will be permanently erased from the company's databases.
Just below you need to fill out a short form indicating the reasons why your account is unnecessary:
- Enter your ID or email that was used during registration
- In the second paragraph, write the phrase Deactivate my account in English, without extra letters
- The third point indicates the reason why you no longer want to use your profile and want to delete your Aliexpress account.
Here are the main reasons why you can deactivate your page on the site (translation according to meaning):
- I created a page by mistake and no longer need my profile in the store
- I am unable to find products or items that can satisfy my consumer needs
- I received a lot of spam and letters from Alibaba and I was tired of it
- I have finished my work and no longer need cooperation with the site
- I'm scared because of the activities of deceivers and scammers
- I was scammed while using Aliexpress
- My email address where my account was registered is no longer available.
- I now prefer the services of another company that better meets my needs
- Suppliers do not meet my needs
- Other reasons.
You need to choose the most appropriate explanation of the reasons for deleting your page on Aliexpress and tick the appropriate aspect.
And if the list does not contain something that suits you, but you think it is very important, write your opinion in the last version (Others). Perhaps, thanks to you, the store will make changes for the better, although everything here is already very well worked out (but there is no limit to perfection).
Finally, the fourth point is the Deactivate my account button. By clicking it, you confirm that you understand everything and will no longer use your profile on Aliexpress.
The final chord after clicking on the delete button will be a re-confirmation of the procedure. You just need to click "OK".
That's it, now you no longer have an account in the coolest Chinese store. Read our article if you suddenly forgot how. After all, now you need a new profile to make purchases, since the old one cannot be returned.
How to recover deleted Aliexpress
Although such an option, by all the rules of the genre, is not possible. Still, it's worth trying your luck. Recovery is only possible with the help of employees.
Therefore, do not look for roundabout ways, but immediately contact support and explain your mistake. It is advisable to do this immediately after the removal procedure. In this case, the chances will increase several times.
But it is very likely that you will not be able to restore your account.
Common questions from the section How to remove Aliexpress
How to delete an order from Aliexpress?
You need to go to the section with your orders and select the lot you need. Next, you will find a small cart icon in the upper right corner of the order. To get rid of an order in the general list, click on this icon. After this, you need to confirm the “erasing”. As a result, the item you are tired of will not be displayed with other products. It will be added to the deleted list.
How to recover deleted orders on Aliexpress?
To restore a deleted order, while in the “Order Management” section, go to the appropriate column.
There you must find the desired imperfect purchase and click the “Restore” button. After this, the old entry will again be in the general list of your orders.
How to remove a payment card on Aliexpress?
If you have saved your payment card before, you will need to struggle a little to unlink it. Go to My AliPay and register there; after activating your profile in the Aliexpress payment service, you will be able to edit your card details. In the same menu you can also remove the card from the service database.
How to delete a product on Aliexpress?
If you are talking about actually erasing the product card from offers, then this will not work. But if the question is about a saved product in the list of orders, then look at the question about orders two paragraphs above.
How to delete a review?
It is impossible to delete reviews on the service. You can simply add an additional opinion under the one left before. To do this, go to “Manage reviews” and at any point click on the “Additional review” link.
How to remove from cart in aliexpress.com store?
To do this, go to your cart by clicking on the corresponding icon on the website. Next, in the product card on the right, find the “Delete” item and activate it. Everything is nothing complicated.
How to delete a blocked account?
When an account is blocked, deleting Aliexpress will not work in 90% of cases. But you can still try to do this through the site's support team. Explain to them your needs and describe the complexity of the situation.
How to delete a message on the site?
Go to the “Message Center” section of your account and look at the main section of the page. Correspondence with sellers will be displayed there. Just click on the body of the message under the inscription: “Order message”. Next, a whole dialogue will open, and on the right there will be an available option “Erase dialogue”. Activate it and the conversation thread will disappear.
How to delete a dispute?
In other words, you need to cancel the dispute. Read about how to do this in our article about. In short, you need to go to the active dispute page and click the cancel dispute button.
We hope our instructions and advice will help you cope with difficulties. And if you return to the buying team, we advise you to visit the sections with various delicious selections of products on our website!
If you are tired of shopping on Aliexpress or you decide to create a new account in this online store, of course, it is better to delete the profile you are using. It’s safer, and there won’t be any confusion - you won’t have to think about which account the orders were placed on.
This operation is not difficult. To quickly and correctly remove yourself from the site, the main thing is to consistently and correctly follow the steps described in the following instructions.
1. Go to the main page of the Aliexpress online store.
2. Click on your nickname.
3. In the account control panel (red bar), click the “Profile Settings” section.
4. In the “Personal Information” subsection, follow the “Edit Profile” link.
5. In the form that opens, on the right side of the data list, click the “Deactivate Account” command.
6. On the new page, in the “Enter your username” line, enter the email that you used when registering with Aliexpress.
7. Select the reason (click the button) why you decided to delete your profile. For example, “I registered by mistake...” (I registered by mistake...).
8. Click the “Deactivate my account” button.
9. Confirm the command: in the window that appears with the request “Are you sure...?” (Are you sure...) click "OK".
How to delete a profile on Aliexpress? This article is dedicated to those people whose AliExpress account they no longer need. The reasons for deletion may be different, but they are known only to those people who are planning to delete their account. For me personally, my AliExpress account will still come in handy and I’m not going to delete it. But it is necessary to show how to do this.
I would like to immediately add that after deleting your account, your orders made using it will be deleted. The entire order history will be deleted, as well as the account itself. All your personal data, such as delivery addresses, card numbers, etc., will also be deleted. If you still want to delete your account, here are instructions on how to do it.
First, you need to go to the main page of the AliExpress website. After which, you will need to log in to the site using the account whose profile you want to delete. To do this, hover over the "Login | Register My AliExpress" button and click on the "Login" button:
On the next page, fill out the fields by entering your email address in the first, and your password in the second and click on the “Login” button:
On this page, you can view detailed information about all your account data. If you have not yet changed your mind about deleting your accounts, in your profile settings you need to click on the “Change settings” link. It's in the left side menu:
On the page that opens, you will have to click again on the “Edit profile” link, which is located in the “Personal information” section. There may be a situation that the system your location is not correct and all the text of the page will be in English. Then the link you should follow will be called “Edit Member Profile”:
After which, a new tab will open with a page on which you need to click on the link named “Deactivate Account”, that is, deactivate the account:
But the AliExpress system won’t let you delete your profile that easily. By deactivation above, we mean deleting a profile. On the open page, you will need to enter your email address from your account. And in the second field, you will need to enter the phrase “Deactivate my account” indicated in the caption. Perhaps this is the so-called protection against bots, or something else. Next, you must indicate the reason why you want to delete your account from the system. Select the option you want, or describe your own reason by selecting the last option and entering your reason in the text field. There is also a warning message on this page that states that if you delete your account, you will lose all your contacts and messages located in the Alibaba.com and AliExpress system; You will no longer have access to sellers, and all your posts will be deleted from the Alibaba.com and AliExpress systems:
If you agree to delete your account, click on the "Deactivate my account" button. After which your profile on AliExpress will be deleted.
Sometimes situations happen that an AliExpress account is no longer needed. But it’s worth considering the fact that when you delete your account, all information about orders, accumulated points, bonuses, and so on is deleted. . A deleted account cannot be restored! Therefore, before deleting, make sure that all orders are completed, disputes are closed and you are no longer associated with this trading platform.
And so, log into or from the account you want to delete.
Then go to “Profile Settings” in the menu header. Further all information will be in English. Under the inscription “My Personal Information” - My personal data, click on “Edit Member Profile” - Edit profile.
In the editor window that opens, in the upper right corner, click on “Deactivate Account” - Delete account.
In the paragraph below number 1 You must enter your email to which the account you are deleting is linked to.
At the point below number 2 you must copy the phrase in bold ( Deactivate my account-Delete my account) and paste it into the field.
At the point below number 3 select one of the options (approximate translation):
- I registered by mistake, I don't need this account
- I can't find the right product/product that suits my needs
- I received too many emails from alibaba.com
- I'm no longer in business
- I'm worried about scammers
- I was deceived
- The email address used to create your alibaba.com account is unavailable
- I found another company that meets my requirements
- Buyers and suppliers do not respond to my requests
- Other reason (Please enter your reason in English here)
Example:
After all fillings, click on the red button "Deactivate my account."
You are then asked to confirm deleting your account again. If you agree, just click "OK".
