How to call a satellite phone. Aviation satellite equipment. What do the messages on my phone display mean?

Most frequently asked questions:

1. How to call a Thuraya satellite phone?

You can call the Thuraya satellite phone from mobile phones connected to the largest mobile operators Megafon, MTS, Beeline, from a number of commercial telephone networks (CTN) and using Rostelecom. You should check with your operator about the possibility of making calls to Thuraya using a telephone network. You can call from the public switched telephone network (PSTN) if Rostelecom is selected as the long-distance operator and the contract is concluded for a private person.

The rule for dialing a Thuraya subscriber number when calling from a cell phone.

The rule for dialing a Thuraya subscriber number when calling through Rostelecom.

8-10-88216-xxxxxxx

If the Thuraya satellite phone has its own GSM SIM card installed, then the dialing rules will be no different from the rules for calling a cell phone.

2. How to make calls from a Thuraya satellite phone?

Dialing rules when calling from a Thuraya satellite phone

3. How to call a GlobalStar satellite phone?

You can call a Globalstar satellite phone connected in the Russian Federation from both a regular (PSTN) and a mobile phone.

Rule for dialing a GlobalStar subscriber number when calling from the PSTN.

for telephone networks with pulse dialing:
8954xxxxxx

for telephone networks with tone dialing:
8954xxxxxx

where 954 is the GlobalStar satellite network code

The rule for dialing a GlobalStar subscriber number when calling from mobile phones.

If the GlobalStar satellite phone has its own GSM SIM card installed, then the dialing rules will be no different from the rules for calling a cell phone.

4. How to make calls from a Globalstar satellite phone (GlobalSatr)?

Dialing rules when calling from a GlobalStar satellite phone

+ [country code] [city or mobile network code] [subscriber number] call button

5. How to call an Iridium satellite phone?

You can call the Iridium satellite phone from phones connected to the cellular operators Megafon, MTS, Beeline, from a number of IP communication operators and using Rostelecom. The possibility of making calls to Iridium when using another provider should be checked with its subscriber service. You can make calls from the public switched telephone network (PSTN) if Rostelecom is selected as the long-distance operator and the contract is concluded for a private person.

The rule for dialing an Iridium subscriber number when calling from a cell phone.

The rule for dialing an Iridium subscriber number when calling through Rostelecom.

8-10-8816-xxxxxx

6. How to make calls from an Iridium satellite phone?

Rules for dialing when calling from an Iridium satellite phone

When using 9500, 9505, and 9505A phones:

00 [country code] [city or mobile network code] [subscriber number] call button

When using a 9555 or Extreme 9575 phone:

+ [country code] [city or mobile network code] [subscriber number] call button

where is the call button

7. If your Iridium phone shows the wrong date and time (change of epochs)

If at one point your satellite phone Iridium (Iridium) 9555 or Extreme 9575 began to show an unclear date and time, and also refuse to make outgoing calls, perform a simple operation:

1. Dial *#99#2014051114235500#
2. Press the green button
3. Turn your phone off and on.

Everything should return to normal.

Russian number +7-954-ХХХ-ХХ-ХХ
International +8816-ХХ-ХХ-ХХ-ХХ

How to make calls from an Iridium satellite phone?

For example, to call our office you need to enter: +7 495 9374316 or 007 495 9374316.

How to call an Iridium satellite phone?

From a cell phone: +7-954 – (satellite phone number: 7 digits)

From a cell phone: +8816 - (satellite phone number: 8 digits).

From a landline phone: 8 954 (satellite phone number: 7 digits).

From a landline phone: 8 (beep) 10 8816 - (satellite phone number: 8 digits).

Tariffing of calls from a satellite phone

The call is charged from the moment the connection is established. Rounding: up to 20 seconds.

Units are spent as follows:

For example, a SIM card for 500 min. = 30,000 sec. = 30,000 units.

Call to any landline or mobile phone around the world: 1 min. (or 60 sec.) = 60 units.

Call to a satellite phone from another operator (Globalstar, Thuraya, Inmarsat, etc.): 1 min. = 540 units.

Sending one SMS message: 30 units.

Data transfer: 1 min. = 60 units.

Balance check

1. Send a blank SMS message from your satellite phone to +2888 or 002888.

2. Dial the number “2888” from a satellite phone and listen to information about the balance status (in English).

SMS

To send SMS from an Iridium satellite phone, you need to set up an SMS center: Menu -> Messages -> Settings -> Service Center, enter the SMS center number: +79541070005 or 0079541070005.

Satellite communications Inmarsat

Satellite phone number

870 XXX XXX XXX

How to make calls from an Inmarsat satellite phone?

You need to enter the full federal subscriber number: (+) (country code) (city or cellular network code) (phone number), press the call key.

Russia code: "7". Instead of "+" you can dial "00".

When calling via Inmarsat BGAN, after dialing the number, you need to press “#”.

For example, to call our office you need to enter: +7 495 937 4316 or 007 495 937 4316

How to call an Inmarsat satellite phone?

From a cell phone: +870 - (satellite phone number: 9 digits).

From a landline phone: 8 (beep) 10 870 - (satellite phone number: 9 digits).

A call is possible if the phone from which the call is made has access to the international communication service.

Always check with your operator about the cost of calls to a satellite phone: calls can be charged at very high rates.

Balance check

1. Dial *106#

2. Call the autoinformer from any phone at 8 870 772 000 521. Attention! A call to this number is charged as an international call, check the cost with your operator.

Can I use the SIM card of my GSM operator (Beeline, MegaFon, MTS) for calls on an Iridium satellite phone?

No. To date, Iridium has not entered into a single roaming agreement with any GSM operator in the world. To use Iridium satellite services, you must purchase a minimum voucher (with SIM card) and activate it.

How can I find out how much credit is left on my Iridium SIM card?

SMS Send a blank message to number 2888. SMS message with information about the number of minutes remaining to standard directions will arrive within a few seconds. The service is free, sent and received messages are not charged. to standard directions Voice call Call toll-free number 2888 (or +2888). The auto-informer will tell you the number of minutes remaining in English.

Can I connect to Iridium from you without buying a satellite phone?

Yes. You can connect to the network with your own Iridium satellite phone.

In which regions of Russia may an Iridium satellite phone be the only means of communication with the outside world?

Currently, GSM mobile communications and Thuraya satellite network coverage are not available in the following regions:

northern regions of the Tyumen region;
northern regions of the Tomsk region;
northern regions of the Krasnoyarsk Territory;
more than 90% of the territory of the Republic of Sakha (Yakutia);
more than 90% of the territory of the Trans-Baikal Territory;
more than 90% of the territory of the Amur region;
more than 90% of the territory of the Far Eastern Territory (everything above latitude 50);
areas of Primorsky Krai (everything above latitude 50);
areas of the Sakhalin region (everything above latitude 50);
more than 90% of the territory of the Kamchatka Territory;
more than 90% of the territory of the Magadan region;
more than 90% of the territory of the Chukotka Autonomous Okrug.

Are there toll-free phone numbers to check Iridium satellite communications?

Yes, you can call a special test number +14807525105 from your satellite phone for free. Also calls to number 2888 (information about the number of minutes remaining to standard directions) are free.

Voice communication

How can I see my phone number on my SIM card?

Step 1 Press the Menu button until the Phone Book section appears, then press OK.

Step 2 Press the Menu button until the My Phone Number(s) section appears, then press OK.

Step 3 Your phone number will be shown on the phone display.

Step 4 Press and hold C to exit the menu.

If the My Phone Number(s) list is empty, no phone numbers have been programmed into your SIM card. Contact your service provider for more information.

How can I call an Iridium satellite phone?

The call is made from Russia from a regular landline phone

With this method of dialing, the local telephone company issues an invoice for communication services from PJSC Rostelecom or another long-distance operator (preliminary selection of a long-distance operator). The actual location of the Iridium satellite phone does not matter.

In this case, the dialing format will be as follows: 8‒954‒XXX‒XXXX.
8‒52‒954‒XXX‒XXXX - call through CJSC TransTeleCom Company;
8‒53‒954‒XXX‒XXXX - call through Interregional TransitTelecom OJSC;
8‒54‒954‒XXX‒XXXX - call via Orange Business Services;
8‒55‒954‒XXX‒XXXX - call through OJSC Rostelecom.

The call is made from a regular landline phone, outside the borders of Russia

The actual location of the Iridium satellite phone does not matter. In this case, you must dial the International Direct Dialing (IDD) access code before the Iridium satellite phone number. In most countries of the world, the IDD code value is taken to be 00, but in some it may differ:

8‒beep‒10‒7954‒XXX‒XXXXX - in Belarus, Georgia, Kazakhstan, Tajikistan, Turkmenistan and Uzbekistan;
011‒7954‒XXX‒XXXX - in the USA, Canada and other North American countries;
001‒7954‒XXX‒XXXX - in Cambodia, Hong Kong, Indonesia, Mongolia, Singapore, South Korea and Thailand;
000‒7954‒XXX‒XXXX - in Kenya, Tanzania and Uganda;
0011‒7954‒XXX‒XXXX - in Australia;
005‒7954‒XXX‒XXXX - in Colombia;
119‒7954‒XXX‒XXXX - in Cuba;
009‒7954‒XXX‒XXXX - in Nigeria;
0‒7954‒XXX‒XXXX - in Samoa;
002‒7954‒XXX‒XXXX - in Taiwan;
990‒7954‒XXX‒XXXX - in Finland;
010‒7954‒XXX‒XXXX - in Japan;
00‒7954‒XXX‒XXXX - in England, Germany, France, the Czech Republic, Kyrgyzstan, Ukraine and most countries of the world.

The call is made from a mobile or other satellite phone

The actual location of the Iridium satellite phone does not matter. In this case, the dialing format will be as follows: +7954XXXXXXX.

There are special free test numbers that allow you to check traffic transmission using international Iridium codes +8816 and +8817: +881631110006 and +881731110007.

How should I make calls from my Iridium satellite phone?

The actual location of the Iridium satellite phone does not matter. Before calling the telephone number, dial the International Access Code (IDD) 00, for example:

007383XXXXXXX - to call Novosibirsk;
007903XXXXXXX - to call a mobile phone (to Russia);
007954XXXXXXX - to call another satellite phone in Russia;
0088216XXXXXXXX - to call Thuraya satellite phone (global);
008816XXXXXXXX - to call another Iridium satellite phone;
00870XXXXXXXXXX - to call an Inmarsat satellite phone;

The typing is carried out without spaces. On the Iridium 9555 satellite phone, the prefix + may be dialed instead of the IDD 00 code.

What do the messages on my phone display mean?

Blocked The number of attempts to enter the PUK code has been exhausted. You should contact your service provider.

Blocked, Contact Your Supplier Please contact your service provider immediately.

Check Card This message means that the SIM card was not inserted correctly into the phone or is damaged.

Enter Phone Unlock Code Your phone has been locked since last use, enter the four-digit unlock code and press OK.

Enter PIN Enter a 4-8 digit PIN code. If you have forgotten your PIN, you should contact your service provider.

Enter PUK Please contact your service provider to unlock your SIM card with a PUK code.

Insert Card Please turn off the power and check whether the SIM card is inserted correctly into your phone, then turn on the device again.

Registering Your phone is being registered on the network; after registration, the entry will change to Registered.

Rotate Antenna or Orient Antenna You will also hear a beep when these messages appear. You should extend the antenna and go out into the open.

Searching... The phone is trying to establish a connection to the satellite network. What does the light indication on the phone mean? Red and green flash alternately Incoming call.

Flashing green Satellite is available, but the phone cannot register to the satellite network and you cannot make or receive calls. Perhaps you are in a limited coverage area and service in this region is not included in your tariff plan. You should also check whether the SIM card is inserted correctly into the phone.

Currently, no mobile operator in Russia and the CIS has contractual agreements that allow direct exchange of SMS messages.

Will I be able to send an SMS message to a Russian mobile phone subscriber (Beeline, MegaFon, MTS) from my Iridium satellite phone?

Yes, such a possibility exists.

How long does it take for a message to be delivered to an Iridium satellite phone?

The time it takes for a message to be delivered to an Iridium subscriber depends on the message size and routing time. In most cases, the message is delivered within 7 minutes. Almost all messages are delivered within 15 minutes.

What is the maximum length of a message to be sent?

The maximum message length is 160 Latin characters. If the size of the sent message exceeds 160 characters, it will be truncated.

Sending fax messages

Can I send faxes using Iridium?

Using additional equipment Universal Communication Hub (UCH-100, UCH-250) from On-Go this is possible. Additionally, if you need to receive faxes from landlines, you should subscribe to Iridium's On-Go service.

Data transfer

General issues

Are Iridium Data Services available on ships and aircraft?

Yes. Iridium Data Services are available on ships and aircraft, and are supported on all Iridium phones.

Are Iridium Data Services provided separately?

No. Iridium World Data Services (Dial-Up Data and Direct Internet Data) are currently available to all subscribers.

What operating systems should I use when using Iridium World Data Services?

Iridium software is designed to run on Windows operating systems.

Can I receive text messages during data sessions?

Yes, you will be able to receive text messages during data sessions. The arrival of a message will be accompanied by a sound signal. The technology allows you not to interrupt the data transfer session.

Can I use Hyper Terminal with Iridium World Data Services?

Yes. You can find more detailed information in the Mobile Terminated User's Guide.

Can I use an Iridium phone for data calls?

Yes. You should sign up for Iridium World Data Services through your service provider in advance.

I can't register on the Iridium network.

Check if the SIM card is inserted into the phone.
Make sure the antenna is fully extended and pointed at the sky. You must also be in an open area.
Try rebooting your phone by turning it off/on.
If the phone still does not register, try manual registration.

Is special equipment required to make a data call?

No. All you need is a satellite phone and a PC with the Iridium Data Kit software pre-installed, which comes on a CD.

Where can I get the latest versions of Iridium Data Kit software?

Iridium Data Kit software is available on our website.

Are there additional charges for Iridium World Data Services?

For more detailed information on prices, please see the service tariffs section.

What is Short Burst Messaging?

Short Burst Messaging (SBM) is a packet data service similar to GPRS on GSM mobile networks.

What are the differences between Dial-Up Data and Direct Internet Data services?

Dial-Up Data and Direct Internet Data are dial-up services. Dial-Up Data allows you to connect directly to your Internet Service Provider (ISP) or corporate network, while Direct Internet Data connects to the Internet through an Iridium gateway.

What is the maximum speed that Iridium World Data Service can provide?

Dial-Up Data - 2.4Kbps
Direct Internet Data - 10Kbps

What types of Iridium World Data Service are currently available?

Dial-Up Data and Direct Internet Data.

Where can I use Iridium World Data Services?

Iridium World Data Services are provided globally.

Dial-Up

Can I use the Iridium Dial-Up Data Service on a Macintosh PC?

Iridium Dial-Up Data may operate in a Macintosh environment, but Iridium does not guarantee the level of compatibility or functionality of the software. To work with Iridium products, it is recommended to use Windows operating systems.

How can I connect my phone and computer using a USB interface?

Please refer to the following documentation: .

Direct Internet 3.0

Can I use the USB interface to connect to DI 3.0?

Yes. Please refer to the following documentation: Iridium Technical Advisory Options for connecting USB Computers to an ISU.

What equipment do I need to use the DI3.0 service?

You will need a satellite phone and a cable to connect to your PC.

How should I configure the software to work with the DI3.0 service?

If you are using the DI3.0 service using specialist equipment, such as a marine kit, you should set up a remote access telephone number - 0079541070330.

Can I use the DI3.0 service on a Macintosh PC?

No. Currently, the software required to work with the Iridium Direct Internet 3.0 service is compatible only with Windows operating systems.

How much does the software required to work with the DI3.0 service cost?

The software is supplied free of charge.

What are the minimum system requirements for a computer to run DI3.0 software?

Minimum system requirements for PC:

Pentium 200MHz (or newer);
64MB RAM;
11MB of free hard disk space.

What are the prices for using the DI3.0 service?

The use of the DI3.0 service is charged according to the rates for data calls (see ISU - DIRECT INTERNET OR DIAL-UP).

Which phones can work with Direct Internet 3.0 service?

All Iridium phones support DI3.0 service.

I'm using the DI3.0 service and my connection keeps dropping, why is this happening?

The situation is typical for cases when the satellite phone is located indoors and the signal from the satellite is not available. You should move the device to a more open area and also extend the antenna and point it towards the sky. The recommended signal reception level should be 4..5 divisions.

How to make a call to a satellite phone practically free of charge?

This article will discuss the rules for dialing a satellite phone with minimal economic costs.

It is well known that the cost of a call from the Public Switched Telephone Network (PSTN), the alternative telephone network of VOIP operators, as well as from the cellular mobile network to the subscriber number of terminals and telephones operating in the satellite mobile network is considered quite high, it can reach twenty US dollars per minute.

Below are some tips on how to make almost free calls to satellite telephones, terminals of satellite mobile networks Thuraya, Globalstar, Iridium, Inmarsat.

How to call an Iridium satellite phone almost free of charge?

Making calls at the expense of the called user can be used in situations where the caller does not have the technical or financial ability to make direct calls to Iridium system subscriber numbers.

Of course, before using this method, it is advisable to first agree with the called subscribers, whose personal account you will use to withdraw funds to pay off incoming calls, so that the fact of taking funds from the personal account does not become an unpleasant surprise, which could lead to further more unpleasant natural consequences, such as blocking a number due to exhaustion of paid air time, and so on.

In addition, you should activate the very possibility of dialing to subscriber numbers with the cost of calls written off from the personal accounts of Iridium subscribers, which can be done by the service provider either immediately with the purchase of a satellite telephone and activation of airtime packages, possibly later upon requests from subscribers.

To start using this service, you need to purchase a dial-up card with the required denomination, after which you will be given the PIN code required to access the gateway. After this, you can call the numbers of Iridium network subscribers.

There are 2 options for dialing Iridium subscriber numbers at their expense:

1) First option: Assigning a specially allocated telephone number to an Iridium subscriber + subsequent redirection of incoming calls to the real telephone number of any subscriber of the Iridium satellite network.

This method is considered faster in terms of the period of time required to establish connections with the subscriber, but this option assumes a monthly constant payment for the use of a dedicated telephone number, as well as payment per minute for incoming calls with subsequent debiting of these funds from the personal account of the real Iridium subscriber.

The cost of one minute of call for callers using such a dial-up card, in this case, will be almost negligible, amounting to a few cents.

2)Second option: Calls to Iridium satellite phones via an American gateway.

This method will require a slightly longer period of time to establish a strong connection with the Iridium subscriber, since for this it is necessary to first establish a connection with the American gateway. After a connection has been established with the gateway, the caller is asked to dial the 12-digit number of a real Iridium network subscriber and remain on the line until the connection with the desired subscriber is established. If user phones operate in pulse modes, before dialing Iridium subscribers, you will need to switch the tone mode by pressing the asterisk button.

For every 60 seconds of conversation, a certain amount will be debited from the called subscriber’s account. The cost of one minute of call for callers using such a dial-up card, in this case, will be almost negligible, amounting to a few cents.

As a result, using one of the two above methods allows the caller to make calls to telephone sets and terminals of the Iridium satellite network almost free of charge, and the called subscribers will pay quite reasonable amounts compared to the price of calls from PSTN telephone networks, alternative Internet telephony networks, cellular mobile communication networks.

How to call an Inmarsat satellite phone (Inmarsat), dialing procedure?

How to call a Thuraya satellite phone?

The availability of calls to the Thuraya satellite network phone via various operators should be checked directly with specific operators.

The order of dialing telephone numbers for subscribers of the Thuraya satellite network when calling from a mobile phone of the cellular network: dial + 88216 [digits of the subscriber number of the Thuraya satellite phone].

The procedure for dialing telephone numbers of subscribers of the satellite Thuraya (Thuraya) network when calling from the public telephone network (PSTN/PSTN) via Rostelecom: dial 8 108 8216 [digits of the subscriber number of the satellite Thuraya telephone].

If subscribers of the Thuraya satellite network use simple SIM cards from GSM mobile operators in their phones, then the dialing procedure looks like dialing a regular call to a cellular telephone.

How to call a Globalstar satellite phone?

To dial a satellite phone in the Russian segment of the Globalstar system, there is no need to make international calls in “810 …” formats.

The rules for making calls to a satellite Globalstar phone are similar to making long-distance calls, when after dialing “eight” there is a three-digit area code.

So, the order of dialing numbers when calling a satellite phone of the Russian segment of the Globalstar network looks like this: 8,954 [digits of the subscriber number of the Globalstar satellite phone].

The cost of 60 seconds of a call to a telephone number of the Russian Globalstar system will be different when calling through different long-distance operators, but will be quite acceptable. The cost of 60 seconds of a call will also depend on the location of the caller.

Currently, the cost of telephone calls in the PSTN-Iridium direction (calls from landline phones or cell phones to satellite phones and Iridium satellite terminals) is 300-400 rubles/min. for the caller with per minute billing.

In addition, due to the absence of an Agreement between the Russian satellite communications operator Iridium LLC Iridium Communications and the largest telephone operator OJSC Rostelecom, in a number of regions it is generally impossible to make a call from a landline phone to an Iridium satellite phone.

This problem seems relevant both for private users of Iridium satellite communications and for corporate users, including large companies that have a large fleet of Iridium equipment.

SM-Technologies LLC offers alternative options for making cheap calls to Iridium satellite phones:

Call via collective access number +74997041700;

Call forwarding from a cell phone;

Call from an IP phone (requires Internet access).

How it works?

Call via shared access number: the subscriber calls the access number +74997041700, then he hears an automatic response asking him to enter a PIN code. The subscriber dials the PIN code. If the PIN is correct, the system will prompt you to dial the satellite phone number.

Forwarding calls from a cell phone: The cell phone is set to forward to a special number of the Satellite Mobile Technologies operator. The call is then routed to the satellite number at a special rate.

Calls forwarded from a cell phone can be further filtered. The subscriber is asked to assign up to five phone numbers that will be allowed to call the satellite number. The remaining subscribers will either hear “busy” or be redirected to the secretary’s phone (the subscriber’s choice).

Call from an IP phone: An IP telephone is installed in your office, pre-configured by our specialists. You simply pick up the phone and dial a four-digit short code. Next, the system will prompt you to dial a satellite phone number.

Please note that in the first two options, the subscriber pays his local telephone operator or cellular operator the tariff for a call to a Moscow phone, plus the operator Satellite Mobile Technologies for a call to a satellite phone.

Tariff for the service

All prices include VAT.

* - for subscribers with SIM cards from SM-Technology. Otherwise, the subscription fee is 2500 rubles.