What to do if the settings on the router have been reset (accidentally pressed reset)? Why do the settings on the modem go wrong? Why are router settings reset?

Internet and interactive television by Rostelecom have been offered to the company’s clients in combination with a router for quite some time. The provider uses network equipment from such manufacturers as TP Link, D Link, Fast, Huawei, QBR and Asus. The general scheme for setting them up is approximately the same, but some settings still differ.

What to do if the router settings are lost?

If there are power outages, viruses penetrate the router, or the router is reconnected, all settings are lost. To return the equipment to working condition, you need to carry out configuration, during which you enter data and select the necessary parameters. In some cases, it is necessary to completely reset the router and repeat the above steps. If necessary, you can always contact the support hotline.

How to enter the settings of the Rostelecom router if all the parameters are lost? First you need to make sure that the cable leading to the computer is connected to the equipment. If the connection is detected and works without interruptions, enter the username and password, which are located on the sticker at the bottom of the router. If the network data has been changed, due to which the connection is unavailable, you need to reset the router to the default settings, which is done with the “Reset” button (hereinafter - without quotes).

After a successful connection, go to your browser and enter 192.168.1.1 or the IP address indicated on the sticker in the address bar. In the form that appears, in the fields, type “ admin" (password can be " 1234 "). As a result, the necessary network equipment interface will appear. It establishes the Internet connection data from your contract with the company, the ability to change the network name and password, as well as additional parameters that already have the necessary values. All that remains is to save all the information and use Wi-Fi in the apartment.

9 instructions for setting up Wi-Fi routers Rostelecom

Each Wi-Fi router model comes with setup instructions. The general algorithm for establishing a connection is the same, however, there are individual characteristics of each device, which will be discussed below.

Setting up TP Link TD w8901, w8901n, w8961n, w8968

TP Link router connection status window

Setting up Wi-Fi routers TP Link TD for Rostelecom is absolutely the same. The point is that they use the same interface. How to connect a device to the network was partially discussed in the previous section.

To get to the TP Link router interface, you need to enter 192.168.0.1 or tplinklogin.net into the address bar of your browser. In the right menu, select “Network”, then “WAN”. The “WAN connection type” field is set to “ PPPoE (RussiaPPPoE)", Enter your Rostelecom login and password. Next, you need to click “Connect”, and then “Save”. As a result, the “Connected” status will appear on the TP Link TD interface.

You can download the new firmware using the link from the official TP Link website.

D Link Dir 615

Main window of the D Link Dir-615 router interface

The first of the D Link devices will be the Dir 615 router, which is configured through a special Web interface. Before entering it, the system will prompt you to fill out the “Login” and “Password” fields, in both of which you need to enter “ admin" Setting up a d link router for Rostelecom itself is the easiest option if you are not a pro.

Having entered the interface, you need to immediately change the language to Russian in the “Language” tab and select the appropriate item. At the bottom is the “Advanced Settings” item, which you need to click on. On the screen that appears, you must select “WAN” under the “Network” heading. An “Add” button will appear at the bottom right, where you need to select the PPPoE connection type, Internet port, enter the network name, Rostelecom login and password. In the “Service name” field enter “ Internet", LCP interval is set to 15, and dips are set to 2.

Video: Setting up DIR-615 Rostelecom.

Important! The Rostelecom TV set-top box via the D Link Dir 615 router can be configured through the IPTV setup wizard, where the device receiving the signal and the corresponding port are selected.

D Link Dir 300

Setting up the D Link Dir 300 Rostelecom router is generally very similar to the previous procedure, but has a number of differences. Logging into the Web interface is carried out in a similar way. Under the “Network” tab, select “WAN”, after which a page familiar from Dir 615 will appear. The difference from it is that in the “Port” item you need to select not Internet, but Ports: 5, 2 (numbers may differ). The remaining parameters, except for the Rostelecom login and password, do not need to be entered. The method of how to connect IPTV through a router was said earlier, so there is no need to describe the procedure again.

Video: setting up wi-fi router DIR 300.

D Link DSL 2640u, DSL 2500u

The question of how to configure Wi-Fi routers D Link Dir series was discussed in the two previous paragraphs. As for the DIR DSL series, working with it is somewhat different from previous options.

Video: Setting up a Rostelecom D-Link DSL2640U T3 router for ADSL (PPPoE + IPTV).

After entering the interface, you need to click on the “Click’n’Connect” item. The system will begin ADSL setup. Sequentially, you need to select the PPPoE type, enter the values 0 And 33 in the “VPI” and “VCI” columns, respectively, click “Next” until the connection message appears. The remaining fields are filled in exactly the same way as in other D Link routers.

Sagemcom Fast 1744 v2, Fast 2804 v7

LAN interface window in Sagemcom Fast routers.

Setting up the Rostelecom Sagemcom Fast 1744 v2 router is not particularly difficult, but its Web interface is somewhat confusing, due to which this process takes a lot of time. It is accessed in the same way as D Link DSL 2640u. First of all, remove the PPP connection, which is set by default by the router (it is missing in the latest versions of Fast 1744 v2 firmware). To do this, go to “Advanced settings” and select “WAN service”. There will be one connection in the list that needs to be deleted. Next, go back one step and click on the “Second Layer Interface” tab, under which “ATM PVC Interface” will appear. Here you also need to delete the only existing item.

Video: Sagecom F@st 1744 v2.2 configuration in Routing mode when using PPPoE.

At the location of the remote connection, click the “Add” button to create a new one. For Rostelecom, the VPI and VCI parameters are set as 0 and 33, respectively. The DSL Link type should remain EoA since it complies with PPPoE. After clicking the “Apply” button, you need to create a new connection in Fast 1744 v2. To do this, in the window that appears, click next (if the atm0 interface is not selected, but find it in the drop-down list). In the configuration that appears, select “PPP over Ethernet” and click “Next”, and then “Apply”. The system will prompt you to enter your Rostelecom login and password, as well as the network name. After several clicks “Next” and “Apply”, the configuration of the Sanjemcom Fast 1744 v2 router will be completed.

Note! After the next “Next”, in some Fast 1744 v2 firmware the “Enable NAT” item appears, as well as the accompanying “Enable Firewall”, on which you must also leave a checkmark.

Internet connection window in the Asus RT N12 router.

Setting up the Asus RT N12 router is one of the easiest among the devices under consideration. After entering the interface, you need to click “Internet Setup”, and all the necessary fields immediately appear in front of the user. Select the connection type “PPPoE”.

Video: ASUS RT-N12 Connection and configuration.
After it, in the first, second, fourth and fifth points, put the value “ Yes", in third - " No». Just below - Rostelecom login and password and save the changes. For detailed settings (protection type, network name and password), you can go to the “Router Setup” tab from the main interface screen.

Download the latest firmware for ASUS RT-N12 You can follow the link from the official website of asus.

Window for entering login and password for connecting to the Rostelecom network in the Zyxel Keenetic DSL router.

The question of how to configure the Rostelecom Zyxel Keenetic DSL router depends on the firmware version that is installed on the device. Older versions work with the interface password " 1234 ", and new ones - with "admin". In addition, the difference lies in the location of the menu items and the absence of the “IPv6” tab. Otherwise the procedure is identical. The web interface is available at my.keenetic.net (sometimes does not work) and 192.168.1.1. Opening the “Internet” and “ADSL” sections one by one, proceed to filling out the form. Set the “VPI” and “VCI” fields to standard values 0 And 33 , and the encapsulation type is “LLC”.

Important! Don't forget to check the "Use to access the Internet" checkbox. After saving the data, go to the “ PPPoE/VPN" Here, only all the main fields are filled in, as in routers from other manufacturers. It is important not to forget to check the “Enable” box.

Download the new firmware from the official Zyxel website.

Window for entering IP addresses for working in the Rostelecom provider network in the QBR 2041ww Wi-Fi router.

Connecting and setting up the popular QBR 2041ww among Rostelecom clients is quite simple.

Video: Universal router QTECH QBR-2041WW setup in Routing mode when using PPPoE.
Access to the interface is carried out at the standard address using the login and password “admin”. In the “Interface Settings” tab in the “Internet” section, all the necessary items appear immediately. The permanent virtual circuit must remain at " 1 " “VPI” and “VCI” are set to the usual values 0 and 33. Encapsulation – “PPPoA/PPPoE”. Next, the Rostelecom login and password are indicated, “DHCP IPv6 mode” is set with the “ SLAAC”, and “Enable DCHP PD” - with the “Disable” checkbox. After these interactions with 2041ww, the setup is complete.

Window of the main settings of the Huawei HG8245H router for working with the Rostelecom provider.

Setting up the Huawei HG8245H router is as simple as the QBR 2041ww. To get to the Web interface, after going to the interface page, you must enter one of the login and password combinations, of which there are two options: “telecomadmin” and “admintelecom”, “root” and “admin”.

Video: Setting up the Huawei HG8245 router under Rostelecom.
After selecting the “WAN” tab, a page appears on which you need to specify all the necessary data. You need to check all the first boxes, and also select SSID1 and LAN2 at the bottom. The remaining settings of the Huawei router are quite familiar: entering the Rostelecom login and password, setting the WAN type to “PPPoE”. Additional settings are made on the WLAN tab.

Setting up IPTV in the router

Video: Setting up an IP-TV TV through a router.
Setting up interactive TV through a router is done through the router interface. How to set up Rostelecom television via a router? The instructions are useful only for models that support this feature. To set the required port for redirecting the signal to the set-top box, in the settings, select the port to which the cable connecting the set-top box and the router is connected. Not all routers can configure IPTV; cheap device models do not support this function.

Instead of a conclusion

Thus, the article makes it clear how to enter the settings of the Rostelecom router, how the Internet is connected through this network equipment, and what to do if the device parameters are lost. After you have configured your Wi-Fi router, check the speed of your Internet connection. Perhaps your device is outdated and slows down the speed, then it will differ from that stated in the tariff. In the modern world, setting up a wifi router is such a frequent process that it would not be advisable to invite an ad specialist every time. Our instructions will help you avoid problems with operating the device and accessing the network.

Many modern models of smartphones and tablets do not require additional configuration. Almost everything is ready to go, all that remains is to synchronize the data: numbers, music, photos, etc.
To connect to the Internet, as a rule, you need to use either a mobile or Wi-fi connection.
In the latter case, you just need to find the one you need and enter the password for it. The only exception is the open network. After this, the user can fully use the Internet.
However, the settings may be confused or simply not set by default yet. Accordingly, you need to edit the properties for everything to work.

Preliminary measures

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You don’t always need to blame everything on a non-working Wi-Fi module or just a parameter failure.

First of all, check if the Wi-Fi you want to connect to works on other devices. Additionally, try also joining another connection.

If your smartphone doesn’t connect at all, although everything is fine on the other device, then you should try setting up Wi-Fi yourself.

If it is the router that is not working, you need to check the configuration via your smartphone. Let's take a closer look at this.

Settings on your mobile device

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In this case, you need to go to the settings in the Wi-fi section and scroll through the entire list of networks available for connection to the end. Then click on the “Add network” panel.

The following is required for connection:

enter a name;
specify the security type;
save the connection.

If you are not sure about the security type, it is better to double-check. Otherwise it will be impossible to connect. This setting must be the same on all devices.

Most modern smartphones support security types such as WEP, WPA/WPA2 PSK, 802.1x EAP, WAPI PSK, WAPI CERT.

DHCP

Read also: TOP 12 Best Wi-Fi signal repeaters for your home | Review of current 2019 models

This is a special network protocol. Thanks to it, users can connect third-party devices. They automatically receive all the necessary information for working in a TCP/IP network.

If DHCP is disabled, then your device cannot receive data from the network, and therefore you cannot access the Internet either.

This protocol must be configured in the router itself. If it is disabled, then there are two options: either you enable it, or work without it.

In the second case, go to Settings, to the Wi-fi section and look at the advanced settings.

They will have the following parameters:

proxy server;
IP address;
change password
static IP.

It is the last parameter that is needed to restore the connection. Turn it on and enter the details of the network you are connecting to:

IP address - the address of your device. Typically, it is in the range from 192.168.0.100 to 192.168.0.199. However, there may be other options depending on the router configuration.
gateway - the main route for communication with other gateways. Used in TCP/IP. The gateway determines the ability to access the Internet. In most cases, you can find out by looking at the information at the bottom of the router or by contacting your provider;
network mask - bit mask. Also required for connection. Most often it comes in the format 255.255.255.0. More precisely, you can look in your settings on your computer. Having opened information about the network, one of the fields should indicate a mask.
DNS 1, DNS 2 - DNS is a special service that connects you to a specific resource. That is, you enter the site address, and the DNS server processes it and recognizes what IP this resource has. This way you can move from site to site. In addition, there is a primary and secondary DNS. When setting up a connection, you can use public servers from Google: 8.8.8.8. and 8.8.4.4.

If you don't know the information you need, you can look it up on your computer. To do this, you need to go to the connection properties. You can also call your operator or find an agreement with your provider; these parameters may be indicated on it.

After filling in the fields, save the changes and connect again. In most cases, everything starts to work. Otherwise, check the functionality of the Wi-fi module or router.

Set up Wi-Fi via phone

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You need to understand the configuration on the router not only if there are any problems.

For many users, only this method of setting up a router is suitable due to the lack of a laptop or regular computer. To do this, just launch the browser on your smartphone.

As a rule, in addition, you should open the instructions for your router. If you don’t have it in stock, you should download it via the mobile Internet.

Also, before setting up, make sure that you have connected the wire correctly and also turned on the router to the power supply.

After activating the Wi-fi network on your device, go to the list of available connections.

Connecting to the router from a smartphone

Read also: WiFi Analyzer for Windows and Android: How to use?

The list should contain a router with the name of the manufacturer and product code number. Connect to this device. As a rule, it does not have a password, but if the network asks for one, reset the router to factory settings.

You can reset the router by pressing the Reset button (red on some models) and holding it for 30 seconds. Then unplug the device and turn it on again.

Then go to the browser on your smartphone and write 192.168.0.1 or 192.168.1.1 in the line, enter your login and password.

For unconfigured routers, these parameters are admin. Then configure the WAN connection. Don't forget to save these settings.

Then check your Internet access. You should not immediately enter a new name and come up with a password for the router. You need to make sure that the device itself is working. Try visiting a website via Wi-Fi.

If the connection is working, we proceed to setting up Wi-Fi security. To do this the user will need:

come up with a network name;
set a password.

Enter this and save your changes.

In some routers, when you change any configuration, the router temporarily freezes or completely interrupts the connection. This happens because the network starts working according to different settings, and the smartphone needs time to reconnect.

If the phone does not want to connect, then go to Settings, to the Wi-fi section. There, click on the name of your connection and select “Forget”. Then simply log in again using your password.

Change password

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In addition to the usual settings, you can change the password of an existing Internet connection via your smartphone. This procedure is also carried out through a browser. Similarly to the previous method, log in to the router configuration by going to the authorization page.

Advice! If admin as a login and password does not suit you, turn the router over. The back side should contain your login details.

Next, go to “Security Mode” and decide on the security type - you need WPA/WPA2. Then enter the password for the network key. You can come up with anything. However, as a rule, you need to use the Latin alphabet.

The most secure passwords contain uppercase, lowercase, and symbols. You should not use the name of the street and apartment, as well as your first and last name; this data may be available to your friends or neighbors, they will be able to connect to your network without your permission.

Resetting your router after a power outage is a fairly common problem. The reasons for this problem can be different - from simple user inattention when saving, to errors in the firmware and hardware failure, as a result of which the router settings are lost. First of all, you should make sure that the settings are saved correctly and that they will not be reset after the device is turned off.

Incorrect saving of settings

The most common reason why settings are lost is due to user actions, and not router errors. Unfortunately, the web interface of some router models is not entirely intuitive; additional confirmation is required to save settings. Users may not be aware of this need and close the control panel immediately after entering new data, causing them to be reset. Depending on the router manufacturer, in this case the settings are saved only until the power is turned off or are reset immediately.

For example, confirmation of new parameters on TP-Link routers is to reboot the device. When you change key settings in the standard firmware, a window opens informing you that the settings will be applied after the router is rebooted. The operation must be confirmed by clicking the corresponding button in this window. Otherwise, the changes are discarded.

Advice! To make sure that the changed data is saved correctly, read the instructions for the router. It can be found on the manufacturer’s official website, on the insert or on the disk included in the package.

Router settings get lost due to software reasons

In some cases, the problem occurs due to errors in the software installed on the device. To fix them, install a different firmware version. To do this, open the web interface using the data (IP address, login and password) indicated on the bottom panel of the device. Go to the desired section of the control panel:

The settings of the TP-Link router are lost: menu “System tools -> Firmware update”.
Problems with saving D-Link settings: “System -> Software Update” or “Tools -> Firmware Update”.
ASUS settings are not saved: “Advanced settings -> Administration -> Firmware update.”

Typically, the update is performed through a file with a new version, which must be downloaded in advance from the manufacturer’s website. When downloading the archive, make sure that the correct hardware revision of the device (H/W Ver) is selected. Some routers have different specifications within the same model. For this reason, it's worth checking your version before upgrading. This information is usually indicated on a sticker at the bottom of the device. In modern versions of the web interface, automatic updating is also found. It does not require downloading an archive with new firmware.

Important! If replacing with a different version of the standard software did not help solve the problem (the parameters continue to reset), try installing firmware from another manufacturer, for example DD-WRT. Please note that this operation is more difficult and may void your warranty.

Router hardware problems

The router settings are stored in non-volatile memory on a chip in the device body. Therefore, when disconnected from the network, they should not go astray. But wear and misuse can cause this component to fail, resulting in data being reset when disconnected or during operation. There are three main problems that cause this malfunction:

General wear and tear of the device;
Prolonged exposure to elevated temperatures;
Voltage surges in the electrical network.

Repairing a router requires special skills and equipment, so it is rarely done at home. It is recommended to contact a service center to resolve hardware problems that are causing the parameters to be reset. But even if the warranty period has not yet expired, there is a chance that you will have to pay for repairs. Most manufacturers consider overheating and exposure to high voltage to be a violation of operating rules, and this case is not covered by warranty.

To avoid problems with the router after repair and its settings are not lost, use the device in places with good ventilation. If possible, connect the device to the electrical network through an uninterruptible power supply. This connection will not only protect electronic components from damage during a power surge, but will also allow you to complete your Internet work if the electricity in the apartment is turned off.

Sometimes various miracles and glitches happen with wireless routers. The reasons for failures can be different and of a completely different nature. One of the clearest examples of this is when The router does not save settings, made by the user.
Another similar scenario is when a wireless router refuses to save a password for access or Wi-Fi.
I encountered this on many router models - ASUS, Zyxel, Huawei and even D-Link DIR-300.

Most often, this behavior means a hardware failure of the device. In simple words - firmware glitches due to which the router does not want to save the password or accept the settings that you enter through the web interface.

Usually "Hard Reset" helps with this - a hardware reset using a button Reset, which is located on the back of the device:

A small round hole, and in it there is a button. You need to press it with a paper clip or pin and hold it clamped for 5-10 seconds, then release it. In this case, the lights on the front side of the router should blink, indicating the device is rebooting.

If this move does not help, try updating the router firmware.
Typically, this procedure completely corrects all existing glitches of the device, if they are not hardware in nature.
The latest firmware version can always be downloaded from the official website of the router manufacturer.

Well, the third culprit of the problem, due to which the WiFi router does not save the password and settings, is the web browser. Yes, yes, that Internet browser with which you love to surf the Internet.

The fact is that manufacturers have been accustomed for years to optimizing the web interface of network devices for Internet Explorer - a browser that until recently was the default in Windows operating systems, until it was replaced by Microsoft Edge. When using Opera, Firefox or Safari, which is so beloved by users, problems may arise, including the router settings not being saved. What to do?

Try accessing the web configurator using Internet Explorer or Microsoft Edge and saving. An alternative is Google Chrome. Most devices are also compatible with this browser.

What to do if the router settings are lost? This is the question that can be most often found on various forums and sites dedicated to network technologies. It’s worth saying right away that you shouldn’t be afraid of this problem, since it can be easily solved, plus it’s not a problem as such.

In this article, we will look at some rather interesting questions on this topic: why the router settings go wrong, what to do in this case, and how to set up a new router that has gone wrong.

Why does the router crash?

First, let's try to answer a simple, but at the same time vague question - why does the router crash? In fact, there is no one specific reason. A lot of things could have caused this: a malfunction of the router itself, careless actions by the user with the reset button on the device, settings that were accidentally not saved, etc.

In general, as you might have already guessed, determining the reason why a Wi-Fi router went wrong is quite difficult. But to fix this problem you don’t need to look for the cause, since in this case all that remains is to configure the router again. It is to this point that we will now turn.

How to configure a broken router?

So, the settings on your Wi-Fi router have been reset to factory settings, which, of course, is absolutely unacceptable and something needs to be done about it. If you set up your router yourself, then you should already know the necessary steps for your actions: correctly connect the router to your computer, go to the device’s web interface, select the desired type of network connection and configure the Wi-Fi network.

Describing in detail all the steps of setting up a router is enough material to write an entire article. However, this is exactly what you can find on our website.

We just have to answer the last question - what to do if the settings of the Tp-Link router are lost? Routers from this manufacturer are perhaps the most popular choice of users. However, the tp link router fails for exactly the same reasons as all other routers and its configuration can be done using the article already mentioned above.

Bottom line

Well, let's summarize. If your router settings are lost, then you have no choice but to reconfigure it. We also recommend that you carefully examine the router case to find the Reset button on it.

You may have clicked on it by accident, after which the device settings were reset, as expected. If such a button is found, then in the future you will already know that you need to interact with the router more carefully, especially for those who have this button located next to the button or power cable.

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