The smartphone displays application errors. Invalid batch file. How to avoid stopping the process in the future

Occasionally, Android experiences crashes that lead to unpleasant consequences for the user. These include the constant appearance of messages “An error has occurred in the application.” Today we want to tell you why this happens and how to deal with it.

In fact, the appearance of errors can have not only software reasons, but also hardware - for example, failure internal memory device. However, for the most part, the cause of the problem is still the software part.

Before proceeding with the methods below, check the version problematic applications: perhaps they were recently updated, and due to a programmer's flaw, an error appeared, which causes the message to appear. If, on the contrary, the version of a particular program installed on the device is quite old, then try updating it.

If the failure appears spontaneously, try: perhaps this is an isolated case that will be corrected by cleaning random access memory upon restart. If the program version is the latest, the problem appeared suddenly, and rebooting does not help, then use the methods described below.

Method 1: Clear app data and cache

Sometimes the cause of the error may be a failure in program service files: cache, data, and the correspondence between them. In such cases, you should try to reset the application to the one you just installed by clearing its files.

1. Go to "Settings".



2. Scroll through the list of options and find the item "Applications"(otherwise "Application Manager" or "Application Manager").



3. Once you reach the list of applications, switch to the tab "All".

   

   Find the program that is causing the crash in the list and tap on it to enter the properties window.



4. An application running in the background should be stopped by clicking on the appropriate button. After stopping, press again "Clear cache", Then - "Clear data".



5. If the error appears in several applications, return to the list of installed applications, find the rest, and repeat steps 3-4 for each of them.
6. After clearing data for all problematic apps, reboot your device. Most likely the error will disappear.

If error messages appear constantly, and among the faulty ones there are system ones, refer to the next method.

Method 2: Factory reset

If the "App error has occurred" messages refer to firmware (dialers, SMS apps, or even "Settings"), most likely you are faced with a problem in the system that cannot be fixed by clearing the data and cache. The hard reset procedure is the ultimate solution to the set software problems, and this one is no exception. Of course, in this case you will lose all your information on internal storage, so we recommend copying everything important files to a memory card or computer.

If none of the options help, most likely you are faced with a hardware problem. You cannot fix it yourself, so contact a service center.

Conclusion

To summarize, we note that the stability and reliability of Android is growing from version to version: newest options Google's OS is less prone to problems than older ones, even if they are still current.

Com.android.phone - designation standard Android application for calls. The messages “An error occurred in the com.android.phone application”, “Unfortunately, the com.android.phone process has been stopped” indicate a malfunction of the application. Where does the error come from and how to fix it?

Why does an error appear in the com.android.phone application

There are several reasons for the error with com.android.phone:

1. Various random crashes in the Phone app.
2. The cache of the Phone application or related ones is full system functions.
3. A virus may affect the Phone app and cause it to malfunction.
4. The application may be damaged by the user himself.
5. The Phone app is not compatible with any other apps on your device that somehow use phone functionality.

Ways to fix the error

First of all, reboot your device. This will help if the error occurred due to a full cache or some random bug.

Cleaning temporary files

If the problem is not resolved, move on to the next step.

Disabling date and time synchronization

If the problem is still not resolved, it is most likely a virus.

Removing viruses

Install antivirus software with Google Play Market and spend deep scan devices. Remove any viruses found.

You can do without an antivirus for Android. Connect your smartphone to your computer in USB storage mode. And scan HDD devices computer antivirus. Thanks to source While mobile and desktop viruses are similar to each other, a desktop antivirus can find and remove malware on your mobile device.

Hard Reset

If there is no important data on your device, or you are ready to save it somewhere, try doing a factory reset. Full reset settings will delete all data, and along with it the virus. It's called Hard Reset and is done as follows:

You can reset the settings via Recovery Mode. To enable Recovery mode, turn off the device and hold down the power and volume down buttons. Hold them until the manufacturer's logo appears on the screen. Some Recovery devices turns on in a different way, find out on the Internet specifically for your smartphone or tablet model. IN Recovery menu find the wipe data item (or Clear Data, or something similar). Click on it, then click Yes and check Delete User Data. And reboot your device.

You can start a factory reset in Recovery mode Mode: select wipe data/factory reset

Flashing

So, if after removing the viruses, the com.android.phone program still gives an error, then you can try to reflash the device. To do this, download from the official website Last update system for your device, place the downloaded zip archive in root folder device and enable Recovery Mode. In Recovery Mode, click Install zip from sdcard (or something similar depending on the device model; more specific instructions flashing information can be found on the website of the manufacturer of your device). Then follow the instructions on the screen (usually you just need to press the "OK" button), do not forget to check the Wipe data to delete data from the device, otherwise errors may remain.

If flashing your device is unacceptable to you, and the error cannot be corrected in any other way, try installing a dialer from Google Play. There are a lot of options in the market, choose what you like and install it.

Video: how to fix an error in com.android.phone using the Lenovo A328 as an example

What to do to prevent the problem from appearing again

Do not install applications from unreliable sources on your device to avoid getting a virus. A smartphone or tablet should not be cluttered with useless applications, as they all leave behind undeleted temporary files and an uncleaned cache, which loads and harms the device. Use CCleaner program or similar to clear cache and unnecessary files.

Treat yours with care mobile device, don't pollute it unnecessary applications and constantly clear the application cache and delete temporary files. And then the error in com.android.phone will no longer affect you.

Every year devices become more sophisticated, software and applications become more complex, but with this many new problems arise. One example is the appearance of the error “com.android.phone”. What does such a failure indicate, why can it happen and what to do in such a situation?

Why did an error occur in the com.android.phone application?

Reasons for the appearance similar problem there may be several:

1. Problems with SIM card support.
2. There is a system conflict with a new application or downloaded update.

And if in the first case everything is solved by simply rebooting the phone, then in the second you will have to do some manipulations with the device to solve the problem.

How to fix the error?

Method One: Stop Time Synchronization

One of the most common system application conflicts is resolved as follows:

How to fix an error in the com.android.phone application - video

Method two: clear cache

If the first method turns out to be useless, go to the second.

Method Three: Delete the Phone app

Since the error occurs in the com.android.phone application, that is, in “Phone,” why not remove it, replacing it with a similar one from GooglePlay. The following are particularly successful:

• "Contacts & Phone";
• True Phone;
• ExDialer.

Download and install any of them on your device. They should replace the default app and the error will no longer appear on your phone.

Fourth method (radical): return to factory settings

Last resort solution. If none of the methods help, then it’s never too late to return to the factory settings of the device or change the phone’s firmware.

Remember that all your settings and important files may be lost. To save necessary information Before applying drastic measures, make a backup of your data.

To return to factory settings:

Reset settings to fix com.android.phone error - video

How to avoid stopping the process in the future?

1. Open only applications from trusted sources on your device.
2. Do not try to manually download a program of dubious origin to your phone.
3. Before downloading the update to your smartphone, pay attention to reviews from other users. This will help avoid not only conflicts with the com.android.com application, but also other errors.

The com.android.phone application error occurs due to conflicts with downloaded updates or programs. There are several ways to fix it. It would be more correct to start with the simplest ones, and if they do not help, move on to more complex ones. In any case, one of them (even the last one) will definitely help you.

The com.android.phone error periodically appears on some gadgets running .

By stopping the running process, it causes a lot of inconvenience to users and causes data loss in applications.

Let's take a closer look at how to quickly fix the problem and make sure it never appears again.

Problem Meaning

Before you begin to analyze methods for solving an error, you need to determine its meaning.

A pop-up window with the text “com.android.phone” means that the running process (program, utility or widget) was suddenly stopped by the smartphone system.

The problem indicates that the phone components are not working correctly. The network may not be able to communicate properly mobile operator And installed firmware.

The problem appears naturally - only after or in the process of working with specific phone functions (calls, SMS, browser, and others).

Causes

IN operating system Android all types of errors can be classified into a specific group.

A message starting with “com” means that the failure occurred in system application, which interacts with an open process or user program.

Some users immediately uninstall the application, after which an error window appears, but this does not help correct the situation, because incorrect work system component will also affect other software on the device.

“Com Android” refers to the phone and dialing functions, so the causes of the problem are as follows:

• Single application crashes in the Phone utility. In this case, the error will appear only once and will no longer interfere with the user’s work;
• There is no space to store the cache of the "Phone" process;
• Error in “Phone” system functions. As a rule, it occurs after or after its rollback;
• Impact of viral software, which has access to dialing and communication functions;
• whether installing a plugin, extension;
• Incompatibility between system software and user installed components. Appeals third party programs phone functions may malfunction. This may depend both on the action of the user and on the developer of the installed application.

This way you will eliminate the periodic appearance of the “com android” window or you will be able to “save” your gadget if the program appears cyclically and you do not even have time to press the phone keys.

Method #1 – Clearing the device cache

This method eliminates all errors in running processes by clearing temporary data that is stored in RAM and is causing the problem.

To delete the cache manually using the built-in ones, follow the instructions:

• Open the settings window;
• Go to the applications tab;
• Open the “All” item and click on “Phone” to go to the built-in utility window. In this window you can manage the main parameters of the component, including deleting the cache;

Rice. 2 – list of all system applications

• Click on “Clear cache” and wait until the process completes;
• We also recommend that you press the button "Erase data" to start the initial correct configuration telephone operation;

Rice. 3 – functions “Erase data” and “Clear cache”

After clearing the cache successfully, the option key will become inactive as shown in the image above.

Now you need to restart your smartphone for all the settings to take effect and the phone to work again. normal mode without various errors.

Method #2 – Using another Phone app

In addition to the standard program for making calls, users can use any other application that stores all contacts and call data.

In most cases, the com.android.phone error only applies to standard dialer.

You can install another utility using .

Just use the program tool and choose the one you like. Install it and use it in the future instead of standard software. The error will not appear.

Rice. 4 – search and install dialing programs using Play Market

Method No. 3 – Reset settings

Resetting settings or Hard Reset is a function that allows you to solve any problems with or. Its essence is to delete absolutely the entire configuration.

Also, all data and the user file are deleted - the phone returns to the settings that were set at the time of its release. Resetting completely deletes the following information:

1. Contacts phone book;
2. Messages;
3. Application data;
4. Call history;
5. Saved files and folders.

To do this, you need to download the firmware installation file to the smartphone’s SD card and perform the installation using the recovery menu.