Works Yu. Problems with the provider and a number of minor problems. Problems with video

There may be several reasons why a video does not load on YouTube. And today in our post-New Year material we will look at several. In 90% of cases this will solve your problems.

The first is viruses on your computer, they clog the network channel so much that there is not enough of it for YouTube. or maybe they changed your DNS addresses altogether. The second is your browser with an old version or a set of extensions and plugins. And the third is low Internet speed or unstable. Of course, there may be other reasons that are very rare, such as technical work. But today we will consider only three reasons, the most popular.

The first thing to do when YouTube is loading slowly

To clear cookies and site cache, press the keyboard shortcut CTRL+F5- this will cause the page to reload.

Try running this same video in an alternative browser

- “Play” with the video settings (change the video speed, make it full screen, change the quality). Perhaps resending the settings to the server will resolve your problem, which means the failure would be isolated.

Clear your entire browser of temporary files (cookies, cache files). In Firefox Menu-Settings-Privacy and Security. In Opera and Google Chrome, click CTRL+H and Clear history.

Sometimes it happens that the problem lies on the side of extensions that do not allow video content to work correctly. Disable all plugins and extensions that you have installed.

The simplest, fastest and most effective thing is to reset all settings.

Viral activity

Many viruses (I will call all malicious code) “work” to change the settings of your browser. Such viruses have become especially active recently. It is urgent to check your entire computer for malicious code. Let's do the following right now:

Let's delete all temporary files. To do this, click on the button Start choose Execute and drive in %temp% and everything you see in the folder must be deleted.

Now you need to download the antivirus scanner MalwareBytes, AdwCleaner

You should also download and install CCleaner or another cleaner where there is an option Cleanups and Registry

It is also worth checking the DNS entries, they should be yours; you can find the data in the network settings.

Browser version

Sometimes a common problem of the inability to display videos is the old version of the browser. The latest versions of browsers support HTML5 (a new technology that is now used on YouTube hosting). There is also a conflict between HTML5 technology and Adobe Flash Player, so Adobe Flash Player will need to be disabled. Don’t forget about the availability of the necessary codecs to play content.

If videos load slowly

First, you should make sure that you have a stable Internet connection speed. Sometimes this happens purely for technical reasons. The icon that appears on your desktop does not mean that you have a stable connection. Let's check:

1. There are many services for checking the speed of your Internet connection. But the site will introduce you to the most interesting ones: speedtest and Internet mometr. On the Yandex service, the first indicator should be taken into account - it is the main one. If you have small numbers, i.e. If the connection speed is low, you should reboot your router, computer, or contact your ISP.

2. Now we will check the stability of your Internet connection. Let's open a command line and type in ping google.ru -t

The response time should be in the range of 30-100 ms - these are good indicators. If the message “Waiting interval exceeded” appears, you will need to restart the network (router) again or call your operator.

With a good Internet connection, YouTube launches quite quickly, but even if your Internet is not that fast, the channel still tries to adapt to you. Let me give you a simple example: if your speed is 10 Mb/s, then the video resolution will be 1080p, if 5-6 Mb/s then 720p, and if 1-1.5 Mb/s then 360-480p. Again, if downloading is still slow at a low resolution, you need to check your connection.

Something like a conclusion

All of the above will help you solve the problem and answer the question: What to do if YouTube does not load the video? The last thing you should check is Adobe Flash Piyer activity. I would like to note right away that this problem is most often encountered by Windows XP users due to the lack of support for codecs and most browsers. There is only one thing - find your browser.

YouTube has long become a part of the daily life of any user. But it may happen that it stops working. In this case, it’s worth figuring out exactly why it doesn’t work in order to eliminate it. These could be various blockages, malfunctions of the software or the computer itself, or maybe something more serious. Let's look at all the reasons why YouTube may not work and how to solve them.

Main reasons

YouTube is a huge video resource, the number of users of which has long exceeded tens of millions, and some of them sooner or later encounter various malfunctions. It’s quite difficult to determine what happened to YouTube offhand. The reasons for these malfunctions can be completely different. YouTube for video playback uses a helper module for the Adobe Flash Player browser, if there are any problems with it, the videos may not load.

To access the Internet, all users use different browsers and it may happen that because of it the user will not have access to his favorite resource.

In the modern era of the Internet, you can find a large number of viruses on the Internet that harm your computer and can block various resources, including YouTube.

Users get access to the Internet, which is provided to them by the provider. It happens that for some reason the provider blocks certain resources, which may include YouTube.

As mentioned above, YouTube is a huge resource and has problems from the server sideYouTube extremely unlikely, but they should not be ruled out.

Problems with Flash player

If you can access the YouTube website without any problems, but nothing happens when you open a video, most likely there is a problem with the Flash player. Usually, if there is a problem with Flash, then instead of a video there will be a window notifying about this. But even if there is no notification window, it is still worth updating the Flash player:

1. Go to adobe.com
2. Left in the window select operating system, which is installed and the kernel under which the Flash player is installed, if this did not happen automatically. (If you use Yandex.Browser, select one that has Chromium)
3. In the window in the middle uncheck two boxes(unless of course you want to install an additional antivirus).
4. Press the button " Download" in the lower right corner.
5. After downloading, run and install the file.
6. To restart a computer.

Browser problems

If the situation has not changed after updating the Flash player, there may be a problem with the browser itself. Every browser has a cache and from time to time it becomes clogged and prevents stable operation. This may be the reason why YouTube does not work in popular browsers, including Yandex Browser.

Clearing the cache is done in approximately the same way in all browsers, let's look at an example:

1. Press the button " Clear browsing history»

In modern browsers, users often use various extensions. They may conflict with each other or directly with the content of the YouTube video hosting site. Therefore, they should also be disabled; this can be done as follows.

In the browser Opera follows:

For browser GoogleChrome the procedure is like this:

IN Mozilla Firefox follows:

1. Next to each extension, click the “Disable” button
2. Restart the browser.

For Yandex browser follows:

1. Near each extension, set the slider to “ Turned off»
2. Restart the browser.

Checking the firewall and antivirus

There are cases when the Windows Firewall, for some reason, blocks access to other resources. To make sure that the problem is in Windows Defender, you should disable it for a while and try to access YouTube. To disable it you need to do the following:

If an antivirus is installed on your computer, it often takes on the “responsibilities” of the standard Windows firewall. An antivirus can also block access to a resource for various reasons. Therefore, in order to finally make sure that it can block access, the antivirus also needs to be disabled. All antiviruses are disabled in a similar way. In the lower right corner of the panel you need find the antivirus icon, by right-clicking on it, select “Exit” or “Disable protection” depending on the installed program. After completing the manipulations, try to access the site.

Checking your computer for viruses

Every computer that is connected to the network is susceptible to virus attacks. Viruses can penetrate a computer, despite the fact that an antivirus is already installed on the PC. Hackers are constantly developing more and more new viruses that can bypass antivirus software. Therefore, there is a possibility that the computer is infected with viruses that block access to the video resource. To check your computer for viruses, you can use already installed software.

If you do not have an antivirus on your PC, you can download Dr.Web CureIt. This utility is a one-time antivirus that, after downloading, starts, scans your computer for viruses using the latest antivirus databases and is removed after scanning, leaving no garbage in the system.

The second step of checking will be the hosts file, which can be found along the path Windows\System32\drivers\etc. Before this, you need to enable the display of hidden files. You need to open the file using Notepad and delete all the text, then restart the computer.

Problems on the provider side

If after all the manipulations done, access to the video service is still not available and Youtube does not work on the computer, you should call your provider and find out if everything is ok on their part. There are times when providers, for their own reasons, add YouTube to the blocked list. By calling technical support and explaining the whole situation, you can get information about the problem.

Problems with YouTube servers

YouTube has powerful servers on which the site is based, but it happens that even they fail. If this happens, then there is nothing to do but wait a little. To find out why YouTube is not working today, you can check the official Twitter or ask your friends if it works for them.

Common mistakes

YouTube's multimillion-dollar audience sometimes encounters various errors. The most common one is “Error 404” when following a link or when playing a video. Below we will discuss the most common errors and ways to solve them.

Error 404

The reasons for the 404 error are varied, but there are not many of them. Let's look at each in order.

The first and most important thing is wrong link. If you go to YouTube via a link from some third-party resource, check whether the link to the video is correct. Check that the URL is spelled correctly in your browser's address bar. If you know the name of the video, you can search on YouTube.

The second reason for this error may lie in direct server side problems, in this case you will need to wait until everything is eliminated.

The third reason is software incompatibility with the site. Old and outdated browsers do not support some technologies that modern YouTube uses and thus can cause crashes and 404 errors.

Doesn't show video

Often the problem when a YouTube video does not play is solved by updating the Flash player. How to do this was written above. But users using the Opera browser may encounter incorrect browser settings. In order to check your browser settings you need to simultaneously pressAlt+P On the left side of the screen, select the “Sites” tab and check that all markers are exactly the same as in the screenshot below.

Opera also has a “Turbo” mode, which uses traffic compression, thereby speeding up the opening of pages, but does not affect video playback on YouTube. This mode is suitable for those who have slow Internet; for everyone else it should be disabled. This can be done in the settings, in the “Browser” section.

The site doesn't load

The problem above discussed the situation when the video does not load, but what to do if the site itself does not open?

First, you should check the stability of your Internet connection; to do this, you can go to various resources that measure speed, for example speedtest or 2ip. If the speed exceeds 5 Mb/s, then the site should load without any problems. Maybe something is blocking it; the solutions to this problem were described above.

Video is not added

A fairly common problem for YouTube channel owners is when the video does not load for one reason or another. If an error appears, then you should clarify what video formats the video hosting supports.

Supported formats:MOV,MPEG4,AVI,WMV,MPEGPS,FLV,3GPP,WebM.

But if the video is in a format that YouTube supports, but it still won’t load, you can try this convert to another format There are a lot of video conversion programs on the Internet.

The video has disappeared

It is possible that when you click on a link to a video, you see the picture “Video is blocked” or “Page not found.” This situation may arise if a video is blocked due to the presence of copyright content in it and the lack of copyright to this content. Maybe the owner of the video himself has limited access to the video for one reason or another and it is no longer available to a wide audience. Or the video was deleted altogether.

YouTube doesn't work on phone

Now almost every person has a smartphone. Many people prefer to watch YouTube on their smartphone while on the road to or from work. Watching YouTube on your smartphone helps pass the time in line or on a long trip. But it happens that YouTube stops working on the phone, this may be a consequence of a number of reasons.

Not high quality updates– the first reason why an application may stop working. Developers are human beings and they tend to make mistakes. This may be incorrectly written code or the application’s compatibility with a certain version of Android has not been calculated. Fortunately, such malfunctions are eliminated very quickly.

clogged application cache– the second reason that may interfere with YouTube. To fix it on your phone, you need to go to “” or “Application Manager” (the names may change, it depends on the device and version of Android).

Find the YouTube application there, select it and click the “Clear cache” button, then restart the device and enjoy watching the video.

You can also watch the video:

Problems with TV operation

Modern TVs with “Smart” technology have free access to the most popular video service. But if for some reason YouTube stops launching or simply disappears from the application bar, you should do the following:

1. Open app store
2. Enter YouTube in the search bar
3. Press the button " Install" or " Update» if YouTube is already installed.
4. Launch YouTube from the application tray.

When going to YouTube and starting a video, the user may encounter a black screen when playing the video. The sound is played at its usual level, while absolutely nothing is displayed on the player screen. In this article I will look at why there is a black screen on YouTube when playing a video, and how to fix the problem.

The black screen problem on YouTube has been observed since 2011 to this day. It usually manifests itself in the form of a black or green screen, occurring immediately when the video starts, or after a few seconds, when the screen of a running player suddenly goes dark.

The reasons for a black screen on YouTube are usually the following:

To get rid of the black screen error in YouTube, you need to use the following methods.

Method No. 1. Reload the page with the problematic video

To begin, simply reload the page of the problematic video. The simplest methods are often quite effective.

Method No. 2. Disable unnecessary extensions for your browser

Many users have noticed that a number of browser extensions (in particular, “Adblock”) cause a black screen to appear on YouTube. Disable (delete) the extension data, then restart your browser - this may help clear the black screen error on YouTube.

Method number 3. Update your browser to the latest version

Make sure you are using the most up-to-date version of your web browser. If necessary, go to the website of the developer of this software and update your browser.

Method number 4. Clear your web browser's cache and cookies

In the case when the user has not cleared the cache and cookies of his browser for a long time (Mozilla Firefox), this may cause a problem with playing video TV shows on https://YouTube.com. Clear your browser's cache and cookies, and then restart your browser. This can help get rid of the black screen on YouTube.

For example, such cleaning in Mozilla is done by going to the browser settings, selecting “Privacy and Security” - “Cached Web Content” - “Clear Now”.

Method No. 5. Reset your browser settings

An effective way to solve the problem is to reset the custom navigator settings. For example, in the Chrome navigator this is done by going to the browser settings, clicking on “Advanced” at the bottom, and selecting “Reset”.

Method number 6. Launch the desired video in incognito mode

A fairly effective solution to the problem is to launch a video on YouTube in the incognito mode of your browser. For example, in Chrome, this mode is launched by going to settings and selecting the “New window in incognito mode” option at the top.

Method No. 7. Use a different browser

Try watching YouTube videos using an alternative browser (in particular, “Edge” is recommended).

Method No. 8. Use the “video embed URL” link

Click on "Embed"

In the window that opens, uncheck the “Show similar videos..” option, and then click on “Copy.” The video link will be copied to the clipboard.

Uncheck the box and then click on “Copy”

Now place the mouse cursor in the address bar, then press “Ctrl+V” (or select “Paste”). A link will appear in the address bar. You will need to go to the beginning of it and erase all the characters before https://, as well as after the video code itself. It looks something like this:

And that too

Method number 9. Update your video card drivers

In some cases, the factors causing the black splash screen on YouTube are outdated graphics card drivers. Install the latest drivers for your card (usually they can be downloaded from the manufacturer’s website), or use special software for updating drivers at the DriverPack Solution level.

Method No. 10. Install the latest version of Flash Player

Launch get.adobe.com, uncheck the additional offers in the center, and then download and install the new version of " " on your PC.

Install the latest version of Adobe Flash

Method No. 11. Disable hardware acceleration in Flash and browser

1. Launch the video on YouTube in normal mode (without going to full screen).
2. Hover your cursor over it, right-click, select “About Flash Player” (if you are using HTML-5, then skip this tip).
3. Then go to settings, uncheck “Allow hardware acceleration” there, and then reload the page.

Also try to disable hardware acceleration in your browser, for which in the same Chrome type in the address bar and press enter. On the page that opens, press “Ctrl+F”, and in the search bar that appears at the top, enter hardware-accelerated. The corresponding option will be found, change the value to “ Disabled". Restart your browser.

Set this option to “Disabled”

Method No. 12. Update "Java"

You can download the latest version of Java from java.com. Installing the latest version of the product can help fix the black screen problem on YouTube.

Solution to black screen on YouTube in smartphones and tablets

If you use YouTube on mobile gadgets, do the following:

Method No. 1. Update the YouTube mobile application.

Go to your device's application store (for example, Play Store) and install the latest version of this application. Reboot your device and try to play the desired video again.

Method No. 2. Clear your mobile app cache

Go to the settings of your device, there find “Applications” - “All” - “Youtube”. Tap on it, go to its settings, and click on the buttons to clear data and cache.

Method number 3. Launch YouTube in your browser

Try giving up using the YouTube mobile app in favor of the browser version of the service. For many users, this advice has proven to be the most effective.

Conclusion

In the above material, I discussed the reasons and methods for correcting the problem of a black screen in video hosting when watching a music video. Use all the methods listed above, they will help you get rid of Black Screen in YouTube on your PC.

YouTube video hosting is currently breaking all traffic records. You can hardly find a person who has not heard of him. However, even such a popular platform is not ideal and sometimes breaks down. The video does not load or, for example, the site refuses to load. Problems may also be caused by incorrect settings on your computer. How to fix this unpleasant situation? Let's look at everything in order.

Videos won't play. What to do?

First, check whether a special plugin is installed on your device, which is responsible for the correct loading and subsequent playback of all videos, as well as audio files on the World Wide Web. We are talking about Flash Player, without it you will not be able to enjoy watching videos on YouTube. Before proceeding with the following steps, check whether this plugin is installed on your computer. Perhaps its version is outdated and needs to be updated. If you don't have Flash Player, install it through the developer's website - Adobe and watch the video for fun.

Checking browsers

The most common cause of problems while watching videos on YouTube is incorrect settings in your browser. Let's look at each of them in order and try to change the settings. If this was the reason, then the problems will immediately disappear.

Internet Explorer

The good old browser has long lost its status and is increasingly failing its users. Cases when videos on You Tube refuse to load through this browser happen all the time. In order to correct this situation, you need:

• go to the “Service” panel;
• find there the item labeled “Internet Options”;
• click “Advanced”;
• then go to the “Multimedia” item;
• Check if your image display and video playback functions are activated. If not, do so by checking the appropriate boxes.

Opera

To configure this browser, you need to go to the special “Settings” panel, then click on “General Settings” and go to the “Advanced” section, then “Content”. Here you need to activate special plugins and configure playback of video files. To do this, click “Enable Animation”.

After these manipulations, be sure to restart your computer, and then check if the video starts to start. If this does not help, the problem does not go away, then try clearing the cache. It is recommended to do this regularly; this procedure will have a beneficial effect on the speed of the Internet.

Mozilla FireFox

With this browser, although less frequently, problems still occur. Suddenly videos on YouTube stop loading. In order to correct this situation and continue watching videos, try clearing the cache mentioned a little above.

You can do this by clicking on “Settings” and going to the “Advanced” tab. Next you need to find the “Network” item, set the settings there, adjust the cache size, it is advisable to set the indicator to at least 150 megabytes. Then click “Clear Now”. Such simple manipulations can solve your problem.

Other

In addition to all of the above, videos on YouTube may not load for other reasons. These include infection of your work device with a virus program or failure of the operating system. First, try to do a simple action - just restart the computer, it is quite possible that this will be enough. Then check the device with an installed antivirus program to be sure that everything is clean.

Another reason why YouTube may not work can be a poor Internet connection. In this case, you need to contact your provider and agree on this issue; perhaps you should switch to a different tariff.

You can always set the video to download in advance by clicking on “Play”, then take a pause and wait until the video is completely loaded. This is not always convenient, but sometimes it is very effective.

What to do if the YouTube site does not load?

We've figured out what to do if a video refuses to load, but here's what to do if the video hosting itself refuses to start. There may be several reasons:

• the site has been blocked by your ISP or network administrator. In order to check whether this is really the cause of the problem, try accessing YouTube through an anonymizer - this will help you quickly and quietly bypass the ban;
• Your computer may be infected with a virus. Check your device with your antivirus program;
• look at your firewall, because it could happen that YouTube was mistakenly included in the list of disabled connections;
• Rarely, but still, accidents occur on the video hosting itself and the site stops working due to hacker attacks, accidents, or, for example, the installation of new updates.

YouTube does not work on Android devices: video

The main reasons why YouTube does not load on Android devices? How to quickly eliminate the reasons and set up the display of videos

Unfortunately, problems with the display of videos, and even with the YouTube site itself, happen often. In such a situation, the main thing is not to panic, but to try to apply all the tips described above. If you strictly follow the recommendations, everything will work instantly.

Today, YouTube is the most popular video hosting site in the world. Its attendance is off the charts. Hundreds of thousands of people will post their videos there so millions can watch it! But with the wild growth of popularity, problems on the client side associated with his work are also growing.
Very often, users contact me with various complaints related to access to YouTube and its operation - the site does not open, the web page is inaccessible, videos are not displayed, it says “video is not available,” etc.
From my own experience I will say that in 99 cases out of 100, the “root of evil” is hidden on the computer itself, from which the resource is not accessible. On the video hosting side, failures occur extremely rarely and are quickly corrected.
In this article I want to talk in detail about the main reasons why the browser does not access YouTube and how this can be fixed.

1. Flash player

Users often confuse the inability to watch a video with logging into YouTube. In fact, they are able to access the site, but they cannot watch the video due to the fact that a special plugin for the browser is not installed - Adobe Flash Player.

No matter how hard Youtube tries to move away from this format towards HTML5, it cannot completely abandon it. Those who have installed Google Chrome or another browser based on the chrome engine practically do not encounter this, since the necessary module is already integrated into the browser. But if you use Firefox, Chamelion or an old version of Opera, then you will have to install an additional flash player from here.

2. Geographical restrictions

When you try to open a video, the message “video is not available in your country or region” appears.

Users or YouTube administration sometimes specifically close posts for residents of certain countries or regions. A striking example is Crimea. You can bypass this restriction by using a proxy server or special browser extensions that redirect all user traffic through servers in different countries of the world. I can offer an excellent solution on my own - the Browsec plugin.

By doing this, you will also be able to eliminate the option of blocking the portal by your provider.

3. YouTube site is unavailable

When, when you try to access a video hosting, you get the error “Web page is unavailable” and you cannot access YouTube from your browser, but other sites open without problems, first of all try to do this using another Internet browser, for example Internet Explorer or Microsoft Edge.

If this step did not help and the site is still unavailable, first of all you should check whether anything unnecessary is written in the system hosts file. To do this you need to go to the folder:

C:\Windows\System32\Drivers\Etc

It will contain a Hosts file, which must be opened using notepad:

If there is a line in it that contains the Youtube.com address, feel free to delete it and check access to the service. Usually this solves everything. After this, it is recommended that you check Windows with a good antivirus with up-to-date databases, since such entries in the Hosts file indicate virus activity.

But sometimes the opposite effect happens - the browser does not access YouTube because the site is blocked by the computer’s security system. At some point, suspicious traffic came from the portal, which was blocked for some time. It’s easy to check - temporarily pause your antivirus and firewall and see if the Youtube login is available again.

If the antivirus really blocks the site, try adding its web address to the exceptions.

P.S.: If none of the tips helped and you still can’t access YouTube, check to see if other sites are accessible at all. If problems arise with them too, check whether the use of a Proxy server is enabled. In Windows 10 this can be done in the section Settings >> Network and Internet >> Proxy:

In most cases, the use of an additional server should be disabled, except in cases where Internet access is actually organized through a Proxy (large home networks or networks of companies and enterprises).