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Sound does not work through headphones. Why don't headphones work on a computer? Virus scanning

The article will talk about an error when a message appears that there are no audio devices, although headphones or speakers are connected and work properly on other gadgets. Typically, the system does not see the audio device and there is no sound. I'll show you what to do in such a situation.

There may be reasons for the lack of sound in Windows XP ( and in other systems) several, but as a rule they are all the same:

  1. Conflict between programs.
  2. Lack of drivers or inappropriate drivers installed.
  3. The audio playback device is not selected.
  4. The codec is not installed or there is a conflict between them.
  5. The audio service is disabled.
  6. There is a conflict in the music player.
  7. Sound is turned off in settings.

I will not consider problems at the hardware level as this is a whole topic for a separate article about the lack of sound. If you are sure that there is no damage to your sound card, the audio devices are working, and the connection connector is not damaged, then proceed to fix the problem.

What to do if there are no audio devices

Connect your audio device to your computer and follow these tips.

After each tip, check for sound.

Sound check

Go to Start >> Settings >> Control Panel and go to Audio Settings.

Go to the volume tab and see if the mute box is checked.

Service check

Go to the Windows XP Control Panel again, but now go to Administrative Tools and then Services.

Find the Windows Audio service and check its status. It should look like the picture below. Its launch should be automatic ( You can see it in properties). It is she who is responsible for sound and has a dependence on the RPC server service. I recommend watching it too.

Checking drivers

Most often, audio devices are missing due to driver problems. Therefore, this point should be taken more seriously.

Go to the properties of the My Computer shortcut, to the hardware tab, and then to the device manager.

Open the audio devices tab and pay attention to the highlighted line in the image. This is the name of the sound card. There should also be no disabled devices here( they are marked with a red cross), if there are any, then enable them.

Try updating the driver automatically for all audio devices.

You can also try installing the driver manually by entering the name of the sound card ( first line in the picture above) to the search engine. This will be much more reliable.

After updating the driver, be sure to restart your computer.

Checking installed codecs and players

You need to check whether any codecs are installed on your computer and if there are several of them, then you need to leave only 1 to avoid conflicts. You can also try removing all existing codecs and downloading new ones. For example, K-lite. The basic version will be enough. After this you can be sure that this is not the problem.

You can check their presence in the Add/Remove Programs window. Go to Start >> Settings >> Control Panel and go to the appropriate category.

Try to find codec packs. Remove the existing one and install a new one ( link above).

The same must be done with audio players. Leave 1 ( for example Windows Media) if there are several of them. It is not necessary to update.

Device selection

Perhaps everything turned out to be much simpler and the desired audio device was simply not selected. This point is also worth clarifying. Go to the audio device settings again, but now in the audio tab. Try selecting other devices from those in the list. Perhaps this will solve the problem.

Enabling the sound card in BIOS

There may be a situation when the board is simply turned off. It is necessary to find an item with its name ( it can be viewed in the device manager, see the images above). If it has the “Disable” parameter set, then change it to “Enable” using the “Enter” key.

I hope these tips helped. If you have any questions, write them in the comments. I answer everyone.

Did the sound work after these instructions?

The reason for this on different operating systems can be completely different things. Let's look at the most common causes and options for eliminating them point by point.
If you did not buy a separate sound card, then the built-in one will most likely be “realtek”, both in the laptop and in a regular PC. On Windows XP, the reason for the lack of sound may be drivers that were not installed, or rather, drivers that were installed incorrectly, or even more accurately installed, but due to a missing operating system update, they did not work. Drivers usually do not work if the Windows version is sp2, since modern drivers are designed for sp3. Let's check point by point all the places where the sound may be disabled or incorrectly configured.
1. And the most banal thing. There is a speaker icon in the lower right corner (tray) of the screen near the clock icon. Click on it with the mouse and see if the “mute sound” checkbox is checked and if the volume lever is lowered all the way down. For novice computer users, this can be a serious problem. Uncheck the box and move the lever up.

2. Check whether the power cable for the speakers is plugged into the outlet, whether the speakers themselves are turned on and whether the indicator on them is on.

3. Check whether the audio plug from the speakers is inserted into the correct socket on the PC. There will be a drawing on the socket indicating a sound wave and an arrow leading from the socket. Motherboards with integrated audio usually have 3 slots or 6 in two rows. The output socket is usually located in the bottom row, centered. Do you think I'm mocking you? No way. 70% of calls regarding no sound end with the first three items being checked.

4. Also in the tray, if the driver is installed correctly, there will be a second icon with a speaker belonging to the Realtek sound card itself. We stand on the speaker icon with the mouse cursor, press the right key and in the menu that appears, click “Settings”. As a result, you will see a window in which, by moving the dot, you can switch between playback and recording devices. Also below you can see checkmarks on those devices that are turned on. Turn on all devices, raise their volume levers up and check the “Mixer” checkbox in the playback devices as the main device.

5. Set up to 3 sp. If you don’t know how, then just run “Automatic Update” on your machine and wait until it downloads and installs all the add-ons. To do this, go to “Start” - “Settings” - “Control Panel”. We find the “Automatic update” icon, set it to “automatically download and install” and wait. After installation, reboot. If you have a left broom, then you should not do this, because a license check will occur and it will not turn on after that.

6. Check to see if the sound card driver is installed at all. To do this, go to “Start” - “Settings” - “Control Panel”. Find the “System” icon and launch it. In the window that appears, go to the “Hardware” tab and click the “Device Manager” button. We find “Sound devices” in the list, click on the plus sign next to them. Let's see if there is a realtek sound card in the list and if there is a yellow question mark next to it (wrong driver). There may be nothing at all in “Sound devices” and this means that the driver is not installed at all. If you have a separate sound system, then you should try reinstalling the driver from the disk that came with it. If there is no disk, then you can try to read the name on the card itself and its markings in the form of numbers, and then try to search the Internet for drivers for your version of the operating system (although if you are an inexperienced user, it is easier to call a wizard). If you have a standard motherboard with an integrated card, then it is quite possible to assume that the included drivers are not suitable and try to download a more recent version from the Internet. For Realtek this is simple, because the drivers are standardized for different motherboards and card versions, and all you need to do is download the latest update. Usually called Realtek High Definition Audio R270 (the version number is constantly growing, so look for the latest one). When downloading, try to download drivers from the websites of your equipment manufacturer. Also pay attention to how many bit operating system you have (32 or 64 bit). To do this, go to “Start” - “Settings” - “Control Panel”. Find the “System” icon and launch it. In the window that appears, go to the “General” tab and look at the system version. After installing the drivers, we reboot.

The absence of sound in the operating system is a rather unpleasant thing. We simply cannot watch films and videos on the Internet or on a computer, or listen to our favorite music. How to fix the situation with the inability to play audio will be discussed in this article.

Problems with sound in the OS most often occur due to various system failures or malfunction of the hardware components responsible for playing audio. Regular updates, software installations, changes to the Windows settings profile - all this can lead to the fact that, when playing content, you hear absolutely nothing.

Reason 1: hardware

Let's consider probably the most common situation - incorrect connection of speakers to the motherboard. If your speaker system has only two channels (two speakers - stereo), and 7.1 sound is wired to the motherboard or sound card, then you may well make a mistake in choosing a jack for connection.

2.0 speakers are connected with only one plug mini jack 3.5 to the green connector.


If the audio system consists of two speakers and a subwoofer (2.1), then, in most cases, it is connected in the same way. If there are two plugs, the second one is usually connected to the orange socket (subwoofer).

Speaker systems with six-channel sound (5.1) already have three cables. They match the connectors in color: green is for the front speakers, black for the rear, orange for the center. A low-frequency speaker, most often, does not have a separate plug.


Eight-channel systems use one additional connector.

Another obvious reason is the lack of power from the outlet. No matter how confident you are, check that the audio system is connected to the electrical network.

One should not exclude failure of electronic components on the motherboard or speakers. The solution here is standard - try connecting working equipment to your computer, and also check whether the speakers will work on another.

Reason 2: Audio service

Service is responsible for managing audio devices. If this service is not running, then the sound in the operating system will not work. The service is turned on when the OS boots, but for some reason this may not happen. This is due to glitches in Windows settings.

In a situation where the settings were initially configured correctly, you can try to solve the problem by restarting the service, for which you need to select it in the list and click on the corresponding link in the upper left part of the window.


Reason 3: System volume settings

Quite often, the reason for the lack of sound is the volume settings, or rather, its level, which is equal to zero.

Reason 4: driver

The first sign of a non-working driver is the inscription "No audio devices available" in the system settings window, on the tab "Volume".

You can identify and resolve problems that are caused by your audio device driver in "Device Manager" Windows.

Reason 5: codecs

Digital media content is encoded in various ways before transmission, and when it reaches the end user, it is decoded. This process is what codecs do. Often, when reinstalling the system, we forget about these components, but they are necessary for the normal operation of Windows XP. In any case, it makes sense to update the software to eliminate this factor.

Reason 6: BIOS settings

It may happen that the previous owner (or maybe you, but forgot about it) changed the motherboard BIOS parameters when connecting an audio card. This option may be called "Onboard Audio Function" and to enable the audio system built into the motherboard it must be set to "Enabled".

Various problems often occur in Windows, and sound problems are among the most popular. The sound may disappear for no reason or after reinstalling the operating system. Let's figure out together what to do if there is no sound on the computer.

No sound after reinstalling Windows

The most common cause of this problem is the sound card drivers. They may not be installed or may not function properly.

Laptop

If the sound on your laptop does not work after reinstalling the operating system, then you should visit the official website of the laptop manufacturer and download the drivers.

Desktop computer

If there is no sound on your computer, you also need to download and install drivers. If you know the model of your motherboard, then go to the manufacturer’s official website and download the drivers (do not confuse the motherboard (for example, Acer) and the sound chip (Realtek). Or maybe you already have a disk with drivers in your kit. Then everything is simpler and no need to download drivers.

If you do not know the model of the motherboard, then use the driver pack - a set of drivers with an automatic installation system. In the case of laptops, it is better not to use this method. The most popular and well-working driver pack is Driver Pack Solution (click on the link and download it).

No sound for no apparent reason

The sound may disappear unexpectedly and for no apparent reason. Let's figure out what to do in this case.

Columns

First, make sure your speakers or headphones are properly connected to your computer and turned on.


Sound settings

To adjust the sound, you need to right-click on the volume icon on the taskbar and select “Playback devices”. You can also go through the control panel: Control Panel - Hardware and Sound - Sound.

See which audio output device is the main one. If, for example, you connected a TV to a computer, then the main speakers will not be the computer’s speakers. To set your speakers as your default device again, click the icon and select Default Device.

If the main device is speakers, but there is no sound, then right-click on the icon and select “Properties” from the menu and view all tabs (General, Levels, etc.).


If your computer has a special program for setting up the sound card, be sure to go into it and see if the sound is turned off.

device Manager

Press the Win+R key combination or right-click on the Menu icon and select “Run” (for Windows 8). And enter the command devmgmt.msc. After that, in the huge list, find “Sound, game and video devices” and right-click on the name of the sound card (for me it’s Realtek High Definition Audio) and select “Properties”. A window will open in which look at what is written in the “Device Status” field.


device Manager

If instead of “The device is working normally” you see something else, then you should install drivers.

BIOS


We hope that all these methods will help you solve the sound problem in Windows.

Music lovers often face the problem of one earphone failing. Mechanical damage is more common in Chinese products. Branded headphones may simply fail due to driver mismatch. In any case, you should not immediately throw away the headset. Now we will look at how to fix headphones if one does not work, and methods for identifying the cause of the breakdown.

Determining the cause of the breakdown

Headphones are a rather fragile headset. If one speaker fails, you shouldn’t immediately start disassembling it. To repair a product, you need to identify the cause of the breakdown.

If the headset does not fall into water, fire or a strong blow, the problem is looked for in three places:

  • Driver mismatch on a laptop, computer, or other electronic device. For this reason, one or two speakers may not work, and the sound may be distorted.
  • Broken wire. This happens in places where there are frequent bends or from a sharp jerk. In cheap Chinese models, low-quality wires “fall out” for no good reason.
  • A crack has appeared on the speaker membrane. This reason is considered first if the headphones are dropped on the floor or hit with a hard object.

When the cause of the breakdown is identified, we begin to eliminate it.

Recommendations: If water gets on the headphones or inside the mobile phone connector
How to fix headphones yourself if one stops working
, DIY headphone repair

Working with drivers

Every electronic device has an audio driver installed. If the software is outdated, crashed, or damaged by user intervention, then no sound comes into the headset. An easy way to identify driver problems is to have another working device on hand. We connected work headphones to the laptop, but there was no sound. This means you need to reinstall the sound driver:

In the case of a computer or laptop, first check the native sound driver of the installed Windows system - Realtek. There are many sliders in the program settings, moving which you can change the volume, sound inputs and outputs, and channels. There are situations when, for unknown reasons, one of the sliders switches on its own. The result is one channel operation or no sound output at all. The problem is solved by moving the sliders until sound appears in the headphones.

The second problem is related to the incorrect operation of the native headphone drivers. Over time, the software becomes outdated and requires updating. The driver may simply fail. To solve the problem, go to the website of the headset manufacturer. Select the model driver from the list, and then download the software installation file. The uninitiated need to know that there is only one sound driver, and it is responsible for the operation of both headphones, and not each speaker separately. The downloaded driver is installed on the system as a regular program. To activate, perform a reboot.

If restoring the drivers is not successful, it means the headphones have mechanical damage.

Broken wire

A common cause of failure of one earphone is a broken wire. The copper core “crumbles” in places where there are frequent bends. This area needs to be found and repaired.

Finding the break point

A broken wire is looked for mechanically. The headset plug is connected to a mobile phone, computer or MP3 player. They turn on the music file and begin to carefully knead the wire with their fingers from the plug to each earphone. When a crackling or sound appears in a non-working speaker, mark the area on the wire with a marker. There is a cliff at this place.

When diagnosing the wires, carefully probe the cable input plug, to the speakers and the branching on the jumper. This is where the wire most often bends and a break occurs.

Soldering wires: instructions with step-by-step photos

If the wire falls right next to the headphone or plug, then the problem area is simply cut off. To solder the cable, you will have to get to the speaker. The earphone is disassembled and the cut piece with the fallen wire is unsoldered from its contacts. The end of a working cable is cleaned, the copper core is tinned with tin and flux, and then soldered to the speaker contacts. Similar actions are performed with the plug.

The method of disassembling the earphone depends on its design:

  • The branded headset is connected with screws, often hidden under decorative covers. You just need to find them and unscrew them.
  • A computer headset is usually assembled with latches.
  • The body of the earbuds is glued together. The junction is cut with a knife. The body can be lightly pressed with pliers. Pressure will cause the glued area to burst.

It is better to buy a detachable plug. The old element can only be picked out from the rubber shell. After soldering the wires, the plug is glued into the rubber socket with epoxy resin.

If the damaged area is in the middle of the wire, cut the break with a knife and begin to restore the cable:

The first is to clean the top insulation - the braid. Release three wires 3–5 cm long to make soldering easier. Copper wire also has a coating of different colors. It is impossible to confuse them. All three wires must be soldered in matching colors, but first, 5 mm long insulation is removed from the ends. The stripped ends of the wires are heated with a soldering iron and tinned with tin and flux.

When all ends of the wires are ready for soldering, put heat-shrink tubing on the cable. Similar tubes of only smaller diameter are placed on each core. The wires are laid on a board for a solid stop and soldered with a soldering iron in accordance with the colors of the insulation.

A heat-shrinkable tube is placed over the soldering area of ​​each wire, heated with a lighter, and then crimped with fingers. To prevent the connection from breaking, it is reinforced with a strong thread, tying all three wires together.

Now all that's left to do is to make it beautiful. A thick heat-shrinkable tube placed on the cable is pushed onto a bandage with a strong thread, heated with a lighter and crimped.

The wire has been repaired. You can connect headphones and enjoy music.

Membrane problem

No sound from the earphone may be caused by a damaged membrane. This element in the form of a thin plate stands on the speaker. There are two possible faults:

1. Membrane deformation. The element is carefully bent with your fingers, giving it its original shape.

2. The membrane has burst. There are no repair options. Buy a new speaker or full headphones.

The membrane may produce poor sound if the earphone mesh is clogged with earwax. This problem is typical for closed-type headsets - earplugs. The dirt can be washed away with alcohol, but the earphone will have to be disassembled so that dirty liquid does not get on the speaker.

On the computer. This situation is familiar to many. And there is no need to panic if you are faced with this problem. Instead, just figure out why you have this problem, and then somehow fix everything. In some cases, of course, you just won’t be able to get out. But it's worth trying. So why is there no sound in the headphones? And how to act in this or that case?

Drivers

The first possible problem that can be assumed, especially if you have new hardware or the operating system has just been installed, is the lack of drivers on the computer. If they are not there, then you will not have any sound at all.

The fix is ​​extremely simple - download the drivers for the sound card, as well as for your headset, install it all, and then you can check the result. Still no sound in your headphones? There is no reason to panic yet. After all, the possible scenarios are just beginning.

Enable/Disable

Pay attention to the mixer in your operating system. This is an image of a gramophone in the lower right part of the screen, near the clock with the time and date. Headphone sound not working? Check to see if there is a red crossed out circle near the image with the mixer.

It is possible that the sound is simply turned off. You could have removed it yourself, or some of your operations and system failures led to these changes. Anyway, if you notice the red circle with a line through it, click on the mixer. Now adjust the volume. In some cases, there is system sound, and there is software sound. In addition, some headsets will have a separate volume setting. Adjust the sliders as you wish, after which you can close the mixer settings. Check. If the reason lay in this problem, it will disappear. Are your headphones still not working on your computer? Then let's move on!

On equipment

Since the settings in the operating system have been adjusted and are now in perfect order, pay attention directly to your headset. Many models now have special ones. It is because of them that users complain that the headphones have stopped working. And abruptly, without any reason. This is especially true for new models.

It is possible that you simply have the sound turned off on your equipment. More precisely, it is set to a minimum. Turn the slider towards increasing the volume. And after that, make sure that it also occurs in the operating system. That is, it is not disabled. Ready? You can check. Again, everything will work if this was the cause of the problem.

Incompatibility

Headphones not working on your computer? The following problem is almost impossible to fix. And it is mainly users who have installed the Windows 10 operating system who suffer from it. What is it about?

About the simplest incompatibility of equipment with your computer due to certain characteristics. If your headphones stop working after updating the operating system to a newer version, but all the drivers and settings are in perfect order, this may be the reason.

The incompatibility is not corrected. No way, no way at all. Unless you have to either install a compatible operating system or buy a new headset. Alternatively, use the computer without headphones. In any case, now the issue of incompatibility is practically not being resolved. Few people will agree to reinstall the operating system. And buying a new headset every time is not the best solution.

Breaking

How to make headphones work? It all depends on what kind of problem you are facing. It may turn out that the headset refused to work due to its breakdown. Or something is broken on the computer. This usually occurs due to damage to the headset jack.

Here you can recommend several options for solving the problem. Firstly, if your headphones are broken, you can contact service centers to get them repaired. Not the best option. It’s much easier (and cheaper) to buy a new headset and then connect it to your computer.

Secondly, when it comes directly to breakdowns in the system unit or laptop, it is better to hand over this particular equipment for repair. Only sometimes does repair become impossible. Usually, for a certain fee, they will simply replace the headset connection jacks, after which everything will work in full force.

Basically, that's all. There are no more options. Unless you stop using a headset. This is usually resorted to by users whose problems are detected directly in the computer. Sometimes it’s easier to work without a headset than to solve problems that arise. Moreover, they cannot always be corrected.

Viruses

Not the most common, but occurring in some cases, option for why headphones do not work on a computer is an infection of the operating system. The fix is ​​easy and simple - just cure the axis, and then (for prevention) reinstall the drivers for the headset and sound card.

Antivirus programs can be used as a means of healing your computer. Deep scanning is suitable for this. Everything is treated, whatever is not amenable to the process is removed.

Next, it won’t hurt. Here this is done either manually (not the best choice) or automatically. The second case is more familiar to users. Download and install CCleaner for yourself, then carry out “Analysis”. After a few minutes, click "Clean" and it's done. Nothing difficult.

If it was not possible to cure the system, it would be more logical to reinstall it. And of course, don’t forget to install drivers for your sound card, as well as your headset. Now everything will definitely work. As you can see, there are quite a few reasons for our current problem. But most of them can be eliminated on your own. If you are not confident in your abilities, immediately take both the computer and the headset to a service center. They will quickly help you correct the situation and get your headphones working properly.

It’s terribly unpleasant when a necessary thing breaks down - the usual way of everyday life is disrupted: according to the plan, relaxation and listening to your favorite music, but then it turns out that the headphones on the laptop do not work. Meanwhile, in any situation there is nothing irreparable. Instead of running to the store to buy a new headset, you can sit down and calmly find out what the reason is. It may not take much time to fix the problem.

Causes of headphone malfunction

Without haste, step by step, you need to check all the problem areas on which the correct operation of the head monitors depends - maybe the problem is not in them. For headphones to work, you need well-functioning support for the entire system.

Incorrect connection

The first step is to inspect where the headset is connected. Maybe that the plug is inserted into the wrong socket. This is especially true if the connection is made on the rear panel of the system unit. There are as many as three connectors, and it is quite possible to use the wrong one.

Next you need to check How tightly does the plug fit into the socket?- perhaps it did not fully fit into the connector. You need to pull it out and turn it on again. Correct installation of the jack into the socket is accompanied by a slight click.

Software problems

It is possible that the computer does not see the headphones. If the headset is used on a PC for the first time, then you need to install software to “introduce” the system to the new device. If the software is already installed, then it may be outdated or fail. Then an update will help. In some cases It's better to completely reinstall the entire program, having previously deleted the previous one. For information on the rules for connecting to a PC, see the material ““.

Sometimes the laptop does not find the desired device when establishing a Bluetooth connection with wireless devices. This may happen due to lack of necessary driver.

PC problems

When there is no sound when connecting the headset to the computer, it may be caused by a faulty headphone jack. But there are often cases when a working connector is simply disconnected. Then activating the headset input on the front panel can solve the problem.

Advice! Before carrying out any actions such as reinstalling the software or searching for the required driver, you should check the volume level on the computer - it may be at zero.

Poor quality headset

The problem of headphones not working can be explained by a defect in the product, or a breakdown of the accessory. Often due to chafing and bending, cord breaks. The critical places in wired devices are the connections between the wire and the plug and the membrane. In this case, the headset produces poor sound with hissing and crackling. If there is no sound in the head monitors, the reason may also be the failure of one or two speakers at once.

When the headphones are silent when connected to a computer and the speakers are working, you need carry out a simple check: You need to connect another working headset. If the test headphones are “silent”, you need to continue searching at the software level. If sound appears, then you should check the headphones themselves directly. There is another way to check if the head monitors do not connect to the PC. You can try connecting them to another computer (laptop) - this will also show which device has the problem.

Viruses

It is often forgotten that a computer can be attacked by cybercriminals using viruses. Trojans can change many settings, and sometimes turn them off. Viruses can easily block the actions of any software. Not often, but this may be the reason why the headphones are not producing sound.

Important! As a rule, Trojans do not allow interference in their actions, and they can only be fought with the help of special anti-virus programs.

Primary diagnosis

For suspicion to grow into confidence, you need to check everything one by one.

Checking the headset

There are three ways to use a headset with a microphone.


Driver Update

There is a situation when the system does not see speakers and headphones. The drivers on the sound card may be to blame for this. There are two ways to correct the situation.


Setting up sound in Windows

Often there is no sound due to the fact that the necessary functions are not enabled in the settings. To fix the problem, you need to make changes at the system level.

On Windows 7 Right-click on the volume icon, which is located in the lower right corner (tray), and search for “Playback devices”. If only speakers are visible in the “Playback” tab, then you need to right-click on an empty space and select “Show disconnected devices”. After the “Headphones” icon appears, you need to turn them on by right-clicking on them. A check mark in a green circle will indicate that the gadget is connected.

To perform such an operation on Windows 10 you need to go: “Control Panel” → “Realtek HD Manager”. In the main window you can see all the gadgets that are connected to the front and back panels. Here you can adjust the balance of the headphones, change the volume and even turn on surround sound.

Important! If the laptop no longer sees the connected gadget, then you need to enter the settings by clicking on the gear and rearrange the checkboxes in the “Connector Parameters” tab.

In version Windows XP, which has almost ceased to be used, you can only adjust the volume level. This is also true for versions 7 and 10. You need to open the “Volume Mixer” and make the required settings. In this window you can also activate the headphones if they are turned off. After turning it on, you need to remember to raise the volume slider to the maximum.

Windows version 8.1, installed by default on laptops such as HP, Lenovo g500, Dell, Acer, Toshiba and Asus, has one catch - if you insert headphones into the device, the sound may disappear. However, reinstalling drivers does not solve the problem. The way out is to reboot the system.

Connector repair

The connector may be to blame for the music not playing in the headphones. It happens that in it various types of debris enter and accumulate. It is necessary to clean it from dirt using a toothpick.

If this does not help, then to check you need to connect other working headphones to the jack. If they are also “silent”, then it is required dismantle the connector for complete prevention: Resoldering all contacts of the device. After careful assembly, upon completion of the repair of the connector, you need to check its functionality.

Virus scanning

When you suspect viruses, you need to check your laptop with any antivirus program to be sure. If your device does not have the necessary utility, you can buy it or download free trial versions online. After receiving the antivirus program, you need to install it on your laptop and then run a scan.

Advice! If you are not ready to install unwanted software on your laptop, you can use utilities that do not require installation. For example, treatment from Dr.Web – CureIt. You need to download it from the manufacturer’s official website and scan your computer for viruses. The utility is completely free, but very effective.

If dangerous software is detected, you must follow the recommendations of the antivirus program.

In-depth diagnostics

In a situation where all the above actions did not bring positive results, it is necessary to conduct a more in-depth check. This will require disassemble the laptop and test the audio output. To perform such actions yourself, you must have certain knowledge, experience in this area, and even have specific tools. Therefore, it is better to contact specialists.

Headphone repair

If the headphones do not reproduce sound, and diagnostics have already been carried out and the cause has been found, it is necessary to begin repair work.

If it was noticed that problems with the headphones began after installing some software, then most likely it was to blame: it could contain a virus. This can happen when installing a driver that Bluetooth headphones require. Or any other software.

There is a way that will return the laptop to its previous performance - this is roll back the system to a previous restore point. The computer automatically creates such points at certain intervals. Algorithm of necessary actions:

  • Press the Win + R keys at the same time to enter the Run program;

  • enter the command in the line: systempropertiesprotection;

  • in the “System Properties” window, go to the “System Protection” tab;

  • click “Recovery”;

  • in a new window you will be asked to select the desired point, after which you need to perform all the actions according to the instructions.

As a result of these manipulations, the system will roll back to when there were no problems yet.

Microphone repair

It is better to entrust the repair of such complex equipment to a specialist. But at home you can do some things yourself. The reason that the sound disappears may be:

  • basic blockage with garbage;
  • condensation accumulation;
  • wire break.

Advice! The microphone is sensitive to high temperatures, which means you should resolder the wires very quickly.

Membrane repair

When music is hard to hear through headphones, the membrane may be to blame. This is mainly expressed in the fact that. Self-repair comes down to the following steps:

  • the earphone is opened;
  • the crumpled membrane is flattened;
  • debris is carefully removed from it;
  • the mesh on the body is washed with hydrogen peroxide.

Important! If the membrane is severely damaged, contact a service center. But often the cost of repairs is not economically justified. Therefore, it is better to immediately purchase a new headset.

Front panel problem

The problem when headphones are connected from the front panel of the system unit and there is no sound has already been discussed above. The issue may be a disconnected socket. The problem is solved by activating the connector in the system settings. But the catch may still be that this nest is simply not connected to motherboard. To solve this problem, you need to open the system unit and connect the front connector to the motherboard.

Rules for connecting a headset

When to connect wireless headphones to the laptop, perform the following steps:

  • the Bluetooth function on the laptop is activated;
  • The headset turns on.
  • a search is carried out for available devices from the laptop.
  • When the desired headset is detected, enter 0000 or 1111 in the access code field.

When connected wired headphones You can use a special adapter for a laptop that has one input. The headphone jack is green and the microphone jack is pink. You can use an external sound card and connect to it. But it will be four times more expensive than using a regular adapter.

Advice! A good solution would be to use devices with USB connectors. This method allows you to raise the sound quality to the required level, but requires the installation of special drivers.

If there is no sound in your headphones, then you shouldn’t throw them away right away. If you carefully consider the problem, you can deal with it in a short time, without resorting to the help of professionals.

The best headphones according to buyers

Headphones JBL T500BT on Yandex Market

Headphones Pioneer SE-MS5T on Yandex Market

Headphones Audio-Technica ATH-S200BT on Yandex Market

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Headphones Pioneer HDJ-X10 on Yandex Market

Problems with connecting and operating headphones are quite common. In this material, we will look at several of the most likely reasons why headphones may not work when connected to a computer.

Reason #1: The headphones are not connected correctly.

If your headphones do not work on your computer, then first of all you need to check how they are connected. Headphones are always connected to the jack that is highlighted in green.

If your computer does not have microphone and headphone jacks in different colors, look at the symbols next to the jacks.


Reason No. 2. Sound card drivers not installed.

If you do not have the drivers installed, then there will be no sound on your computer and, as a result, your headphones will not work. To check for drivers. This can be done by running the command “mmc devmgmt.msc” or through “Control Panel - Hardware and Sound - Device Manager”.

In the “Device Manager” you need to open the “Sound, game and video devices” section and check there for the presence of a sound card. If there is no sound card, or it is displayed as “Unknown Device”, then you need to install drivers for the sound card.

If you are using an integrated sound card, then drivers for it can be found on the motherboard manufacturer's website. In the case of a discrete sound card, you need to look for drivers on the website of the direct manufacturer of the sound card.

Reason No. 3. The front panel on the system unit is not connected or configured incorrectly.

A fairly common cause of problems with headphones and on a computer is an incorrectly connected front panel on the system unit. The fact is that the front panel of the system unit (where the headphone and microphone jacks are located) is connected to the motherboard using a set of single conductors, each of which must be connected to a specific pin. Because of this, it is very easy to make mistakes and mix up contacts.

In addition, please note that there are two different connection schemes for the headphone jack and microphone jack on the front panel (AC97 and HD Audio). It is possible that the connectors on the front panel of the system unit are connected according to one scheme, but a different connection scheme is specified in the sound card settings. In this case, neither the headphones nor the microphone will work.

Luckily, checking for front panel connection problems is very easy. All you need to do is plug your headphones into the jack on the back of the system unit, in other words, you need to plug your headphones directly into the motherboard. If the headphones still do not work with this connection, then you need to look for another reason. If the headphones work when connected to the motherboard, then you need to deal with connecting the front panel of the system unit.

Reason #4: The headphones are faulty.

If you have checked all of the above, but your headphones still do not work, then you need to check whether they are working or not. To do this, the headphones need to be connected to any other sound source. For example, you can connect headphones to another computer or TV.

As a last resort, the headphones can be connected to any phone. But, when connected to a phone, the headphones can work much quieter than from a computer.