The LMB button on the mouse does not work. Start does not respond to the left mouse button. Why doesn't the Start button work? Software errors

Hello, dear readers of the blog site. I don't know if you have encountered such a problem as double or triple mouse button activation in one click, but it’s clear that such a problem exists and it often occurs among users, as evidenced by numerous posts on the forums. What can I say, I myself have repeatedly witnessed a situation where with one click of the left button 2-4 windows opened at once, instead of one, this was terribly annoying and interfered with work. And then I wondered how to fix a mouse without special tools.

And here’s what I managed to find out: on different sites they write that you need to resolder the microphone (switch - a button on the board that makes a click) from some non-working mouse, or put paper/insulating tape under the key and then, they say, the problem will go away. However, there is a way in which there is no need for a soldering iron or placing anything underneath, and repairing the mouse will take you no more than 10 minutes. The difficulty is that to implement this method you will have to disassemble the mouse, but the same thing will need to be done with other methods.

The body of any computer mouse is held together with screws, some of them may be in such places that a quick inspection may simply not find them. Usually, the screws are on the bottom, they hold the bottom of the mouse and its other parts together. Carefully remove all screws visible to the eye, then tug on the body - if the bottom is still holding something, then you need to find hidden screws, I suggest looking for them, for example, under stickers or overlays. Be sure to disconnect it from the port before you begin to disassemble the mouse to avoid any troubles.

There are different types of computer mice - gaming, office (regular), wireless, and so on, but their internal structure is very similar. Regardless of how many buttons a mouse has, each of them will have its own microphone. What is noteworthy is that these mics are identical, which allows them to be replaced in the event of a breakdown. Even the scroll wheel has its own switch.

The switch itself consists of two parts, the lower part (base) is attached to the printed circuit board with contact pins using soldering, the upper part is the switch housing, which covers the internal part. Inside the switch there is a thin copper plate of a peculiar shape, when it bends under the influence of force - you can hear a click, the same “click” that all mouse buttons usually make. The problem lies precisely in the plate, but to get to it you will need to remove the switch housing.

It is best to do this with a thin screwdriver or something else that is convenient for you to work with. Carefully pry the microphone housing from the end, then do this along the entire perimeter of the switch. Be careful, as a result of opening it, a small plastic button may fall out (it is red in the image), this is the part through which the force from your finger pressing is transmitted to the copper plate. The plate is supported on supports, which do not allow her to “walk” within the confines of the building. However, one of the ends of the plate is not firmly fixed, so in order to release the plate, you will have to move it a little to the side.

Great, now. The fact is that over time the metal sags (“gets tired”), and in a certain position the plate drops so close to the bottom contact that in a split second it makes several short circuits, as a result of which we can observe multiple openings of windows in Windows with one click, For example. It is necessary to turn the plate over, use a screwdriver or other object to slightly bend the “tail” upward, it is important not to overdo it, otherwise you can break the plate (copper is very thin).

Now you need to put the plate on the mounts, It is better to start installation with the moving side of the plate. I don’t argue that this is not so easy to do, because the part is very small, but with some skill everything should work out. But putting the plate back in place is only half the battle; you also need to install the mic housing back, fortunately it is secured with latches. Before installing the switch housing in place, insert a white (or any other color) button into it from the inside so that its narrow part faces up, after which you can snap the housing back.

Well, that's all, now all that remains is to put the mouse back together by tightening the screws at the joints. If you did everything correctly, then you don’t have to take your mouse for repair or run to the store for a new one. And if suddenly problems with the mouse recur, now you know what to do. In such a simple way, even You can adjust the hardness of the click, simply bending the plate to the desired distance. Personally, I like my mouse button clicks to be crisp, firm, and accompanied by a loud click.

This procedure can be repeated as many times as necessary until the lower part of the micrik falls apart; nevertheless, plastic cannot be called a material resistant to mechanical damage. Another option is to completely solder the microphone, for example from an old but working mouse. But firstly, it will take more time, and secondly, not everyone may have a soldering iron and solder at hand. In addition, you can try to order such switches from the Internet, and if something happens, rearrange the copper plates from there, it will be much cheaper than buying even the simplest mouse. Thank you.

The mouse is the main element for controlling the cursor and sending various commands to a computer or laptop.

Any interruptions in the operation of this device seriously reduce performance even in the simplest text programs, not to mention work in graphic editors, where most operations are performed using the mouse.

There may be several reasons why the left mouse button may malfunction, and all of them can be divided into three groups:

  • Mechanical damage, presence of dust and dirt under the button, physical wear and tear of individual elements of the mouse;
  • Technical - damage to the wire, poor contact in the connector, non-functional USB port, etc.;
  • Software - driver damage or failures in operating system settings.

Troubleshooting

If left mouse button doesn't work or it works every other time, first you should make sure that the problem is not of a technical nature.

For this:

  1. Try connecting the mouse to another USB port, the system should “see” it in a few seconds;
  2. Check the condition of the wire. It only looks quite thick and durable, but in fact there are several very thin conductors as thick as a hair inside. During intensive use, the integrity of the wire may be compromised. Carefully check the wire for breaks and compressed areas. If there is a cat or other pet at home, it is possible that he tried the wire on the tooth;
  3. If possible, connect the problematic mouse to another computer/laptop.
  4. If the mouse works correctly on another device, then you should look for a solution to the problem in the PC settings.

Elimination of software inconsistencies

If the mouse works fine on another device, you can solve the problem in a couple of minutes by going to the computer settings.

For this:

  1. Check your settings in Device Manager. If the left mouse button does not work in Windows 10, then it is quite possible that the reason for the failure is the enabled power saving mode. This mode can also apply to the USB port controller.
  2. To check this version, in Device Manager, open the "USB Controllers", then go to “Generic USB Hub” and "USB Root Hub".
  3. Open each of them sequentially and go to the section "Power Management", where uncheck the box next to the item "Allow this device to turn off to save power". Carry out similar actions for each USB controller.

In Control Panel, check your power settings.

  1. To find this tab, enter the phrase in the search bar (search in Windows) "Power Settings".
  2. A list of plans will open in the window that appears, one of which will be marked as the main one (currently used by the system). Go to the main plan settings (button "Change plan settings") and select " Change advanced power settings«.
  3. In the settings, select the sub-item " Option to temporarily disable USB port" and refuse this option by selecting the "Prohibited" option.

Check your laptop's touchpad settings.

In version 10 of Windows, the operating system can block the operation of the computer mouse if the user works with the keyboard for a long time. To fix the problem, you should look into the touchpad settings and disable the delay function.

Mechanical damage

Next, you should check the mouse for mechanical damage. This point should be addressed last, since the device will have to be completely disassembled to carry out diagnostics.

As a rule, interruptions in the operation of buttons due to contamination or wear of the microswitch occur gradually: first the button works every once in a while, then a stronger press is required, and then the computer completely stops responding to mouse commands.

If the cause is a dirty microswitch, then to fix the problem you just need to disassemble the mouse and clean all the controls.

If the microswitch is worn out, it will need to be replaced. In the case of a cheap mouse for 250-500 rubles, this does not always make sense - it’s easier to buy a new one with a guarantee. It's a completely different matter when we are talking about an expensive gaming device worth several thousand - in this case, your favorite mouse can be repaired.

To do this, it is enough to buy a new microswitch, the cost of which does not exceed 100-200 rubles (it is advisable to immediately purchase a part with an increased service life).

We repair poorly working buttons on a mouse with our own hands

The main reason why mouse buttons stop working is wear (breakage) of the microswitch. To repair a computer mouse, in this case it is enough to simply replace the problematic element.

To do this you will need the following parts and tools:

  • New microswitch (it is highly advisable to purchase a “original” part);
  • Thin flathead screwdriver;
  • Small Phillips screwdriver;
  • Tweezers;
  • Soldering iron + solder;
  • Side cutters.

The procedure is as follows:

  1. We disassemble the mouse body. The main screws are in most cases hidden behind the glides (sliding “legs”), so these glides need to be removed. This is easy to do with a thin flat-head screwdriver - you just need to carefully pick up the pad at the base. After repair, the glides will return to their place, so they should be put aside for a while. Once all the screws are removed, you can remove the top cover.
  2. We charge the fee. To do this, you need to unscrew several screws (usually 5-7), remove the scroll wheel and disconnect 2 contacts using tweezers.
  3. Unsolder the old microswitch. To do this, we recommend using a small flat-head screwdriver. We insert it between the main board and the microswitch, and begin to warm up the contacts, gradually pushing a screwdriver under the switch.
  4. We clean the mounting holes from old solder. This can be done conveniently using an awl or a thick needle.
  5. We solder the new microswitch - just insert it into the holes and lightly grab it with a soldering iron. We carefully cut off the protruding “antennae” of the microswitch contacts with side cutters.
  6. We clean the upper part of the mouse body from dirt and dust.
  7. We assemble the mouse and glue the “legs” into place.

VIDEO REVIEW OF REPAIR

That's all, the mouse is completely ready for use!

And so the first article “” was read, the mouse malfunction was determined.

So let's get down to it, the repair is somewhat more complicated, and we need either a non-working or the cheapest computer mouse as a donor; the switches are almost identical for everyone.

2. The MOUSE has stopped responding to clicks or does it every other time, usually the left mouse button, as it is the most loaded. In my excitement I click on it, not like a child, although the result does not depend in any way on the strength of the click. The mouse microswitch can’t handle it, or it has reached the required number of clicks. Examination. We twist, twist, twist the wire, the cursor comes to life, it means it’s still a wire. The computer mouse is in absolute rest, the wire is fixed (to eliminate the influence if the wires are still frayed), we try to carefully click, there are gaps, which means the switch. Periodically skipping computer mouse clicks may not respond to them at all. This means the button doesn't work.
This malfunction of the mouse is somewhat more difficult to repair, and to repair the mouse we will need any (the price does not matter) faulty mouse will do, as a donor of spare parts, the right button on it probably works, or the side button.

Don’t be surprised if identical computer mice, in appearance and in series, have different fillings; technology does not stand still. So there are problems with interchangeability. That is, one block cannot simply be transferred to another. If earlier the wires were inserted into the male-female connector, now there is soldering everywhere. On the latter, it’s generally a problem to solder the switch, which is six months or a year old, if you have one, then about it “How to repair an optical or laser mouse. Sorry, I’m still writing.”

At the end of the article " Mouse repair, mouse button does not work". I'll have to draw a picture, there's no photo, and maybe someone has a simple soldering method. We digress.
We disassemble the mouse for repair, as written in "".

We disassembled the mouse, look at the board, all the screws are unscrewed

On our mouse we will have to practice soldering without overheating, the switch on it is already broken. We heat the legs of the microswitch and, prying it with a knife (or pulling it with your fingers from the back side), unsolder it ( we do everything at the same time and quickly).

Pull back the switch while heating the legs

Without overheating the switch, you can still make mistakes here; on the donor we work like miners without errors.

While heating the legs, we pull back, then one side then the other

We take any old mouse, compare the switches in height: if they are the same, everything is easier. If they differ, then the one above consists of two halves.

If the mouse button is high, remove the spacer

One of which is a spacer. By removing the spacer, the microswitch will fit in place of yours. On old computer mice, mostly high. We bend the protruding legs from the back of the board (otherwise they won’t fit in their place). I have only seen two types of switches, with and without a spacer; from a switch with a spacer you can make a switch of any height (by changing the spacers like washers).

We unsolder a microswitch from an old mouse for a hundred rubles (carefully! Overheat - it won't work(it's plastic). Then unsolder the second one from the old one - it will work out in the end!). And we solder it to our “favorite” (no matter how much it costs, you know the habit). When soldering a microswitch, do not drip a lot of tin, as it may interfere with the base. But it’s not a little, the solder also serves to fix the microswitch, we’re not chasing beauty, it’s still invisible (if the clicks cause the switch to come loose, you’ll have to disassemble the mouse again)! The switch is held only by tin. The switch is not overheated, it makes a characteristic click, click. Let's look at the photo.

Not very pretty, but it works

It didn’t turn out very nicely, but everything works great (this is already the second trepanation of the mouse). Mouse repair, mouse button does not work. Now your favorite, and hopefully not cheap (don’t bother with cheap) play rodent is with you forever. As I wrote above, I did all the manipulations once with a simple screwdriver. In soldering oak with oak. A soldered microswitch lasts for almost a year of active use, tested by practice. Yesterday, my friend’s computer mouse just grunted; if it had worked, there wouldn’t have been an article. Maybe it will help someone. Yes, and also, there is one more small malfunction, but I wrote a lot about it in “How to repair an optical or laser mouse,” otherwise I wrote a lot about it.

Hope "Mouse repair, mouse button does not work" and “as well as exotic computer mouse malfunctions, this will help someone revive their computer mouse.

Write comments, I will answer. Until then, see you soon!!!

We are used to interacting with OS Windows using a mechanical manipulator, simply a mouse. The mouse allows you to almost not use the keyboard, because with the mouse you can:

Manage system processes;
- perform almost any system operations;
- perform context menu functions.

But what to do if the mouse suddenly stops working? What to do if the manipulator does not respond to commands, twitches, and does not perform the actions we need?

The mouse does not work: what to do

Physical malfunctions

1. You need to check through which connector the mouse is connected to the system unit. This could be a round PS/2 input. In this case, it is better not to connect the connector while the computer is running, otherwise a short circuit may occur.

2. If the OS does not “see” the mouse, you need to turn off the computer without its help. To enter the Start menu, use the Ctrl+Esc combination or the Win button. Using the "Down Arrow" and Enter, select "Shutdown" and press the "OK" button.

3. Often the reason lies in the disappearance of contact. To check this, unplug the mouse and plug it in again. Now turn on your computer. If everything works, the problem is solved.

4. If the mouse is connected via a USB port, then it can be connected without turning off the computer. If reconnection does not help, it is better to turn off the system unit and then try another USB input. It happens that the mouse does not connect through another connector, then you need to connect it to some working PC and test it.

In the case where a 100% working computer “sees” the mouse, it is possible that the connector on your PC is broken or there is a problem with the software. To check the operation of the connectors and inputs, you need to connect other working mice to the PC (it is better to check both inputs - PS/2 and USB).

Software errors

If all the procedures with connectors and inlets, as well as other physical parameters, do not help, then the problem is probably in the software. Log in to the "Control Panel". For this:

a) press the Win key, and then the “directional arrows”, Tab and Enter, in the “Start” menu, find “Control Panel”;
b) then find the “System and Security” icon - the “Hardware and Sound” tab;
c) select "Device Manager".
d) through Device Manager, expand the list “Mouse and other pointing devices”;
e) then turn on the menu Shift+F10;
f) then “Delete”.
g) restart your computer (we have presented this process in screenshots below).

When turned on, the system will reinstall the drivers for the newly detected device (that is, for the same mouse that we removed in the previous step).

Hardware compatibility errors

What to do if you installed new programs, connected new equipment, and the mouse stopped working. In such a situation, a hardware conflict is possible.

To correct the situation, you need to log in through safe mode. To start Safe Mode, restart your computer and press F8 when you hear a beep. Select "Safe Mode". Then click “Yes”. If the manipulator is functioning, you need to remove recently installed programs. Now turn on your computer as usual.

You can also solve the problem of hardware incompatibility by selecting “Load Last Known Good Configuration” in “System Restore”. Here you need to set a restore point closest to the date the difficulties began. If nothing happens, then choose a different time.

It is also possible to enter “System Restore” through “Safe Mode”, then to continue working you need to click “No”, then select a restore point.

Run troubleshooting

Windows has a "Troubleshooter". You can take advantage of its capabilities.

Using the keyboard, find the “Control Panel”, the “Mouse” icon, the “Hardware” tab. Using the Shift+Tab keys, switch to “Diagnostics”. Then "Next". To respond to system requests, you need to use the Shift key. Diagnostics can help identify problems.

Other Possible Problems

If all else fails, then scan your PC for viruses. You can install AVZ4 or. The antivirus program can run on a flash card. True, you will have to prepare such a flash drive in advance, which is almost impossible. However, those antiviruses that are already installed should definitely be scanned!

Step 1: Connect the mouse to a different USB port

See which input your mouse is connected to your computer through. In most cases, the connection is made via a USB port, but occasionally there are devices with a PS2 connector.

First of all, you need to check the serviceability of the USB port, because it can be damaged and cause problems with operation. Connect the mouse to another port without turning off the computer's power - it should be detected in a few seconds.

Step 2: Check your settings in Windows Device Manager

If the above method does not work, the culprit may be the controller responsible for the operation of the USB ports. The system is equipped with a function that, as part of the energy-saving mode, turns off or reduces the activity of individual computer components. There is a possibility that the mode affects and therefore Windows 10 sometimes “does not catch” left button clicks.

In Windows 10, right-click on the Start button and go to Device Manager or open it with the command “devmgmt. msc"

Expand the item “USB Controllers”. Here you will find items such as “Generic USB Hub” and “USB Root Hub”. Double-click to open each one and go to the “Power Management” section.

Uncheck "Allow the computer to turn off this device to save power." Repeat these steps for each item in the USB Controllers item.

Step 3: Check your power settings

The next step is to configure the power settings for the active profile. To do this, go to the Windows 10 Control Panel and enter “Power Options” in the search bar in the upper right corner.

A window will appear with a list of main and additional plans. One of them will be marked, that is, the one used by the system. Click next to it on “Change plan settings”, and then in the new window select “Change advanced power settings”.

Find "USB Options - Option to temporarily disable USB port" and select "Disabled". Then check how the device works.

Step 4: Turn off touchpad delay (on laptops)

Windows 8.1 and 10 come with features that benefit laptop users, including a feature that slows down the response to clicks while typing. Has it ever happened to you that you were typing on a laptop and accidentally touched the touchpad with your palm, causing the mouse cursor to jump?

The touchpad delay serves to prevent such situations. When the laptop detects that you are working on the keyboard, a click delay is activated. However, this feature may not be convenient for players who play on laptops with mice, and here's why.

It turns out that in some cases the function blocks the action of the buttons on a mouse connected via USB. If you play on a laptop, then your hands, as a rule, are always on the keyboard - other input devices, according to system considerations, should not be used.

The delay function treats the game the same way as typing and blocks mouse clicks for a short period of time, and, unfortunately, periodically (the button fires every other time). In this case, the delay function on the laptop can be disabled.

There are two categories of reasons why a computer mouse does not work - software errors and hardware failures. However, not every user can quickly and accurately determine the truth of an ongoing event. Therefore, we will consider in detail each of the main causes of failure and ways to eliminate them.

Three most likely reasons

So, if the mouse on the computer does not work, it is most likely due to the following three reasons:

  • Mechanical failure. An optical, wireless or wired mouse often breaks down due to a chip failure. A break in the wire or a break in the device connector may also occur.
  • The button and/or wheel has stopped functioning. Most likely, the reason lies in a mechanical failure, but there may also be software violations after a virus attack.
  • The device does not work in a specific application (game, program). In this case, you need to look at the settings of the application itself.

Button atrophy

It also happens that the wheel spins pages and documents, but the right or left mouse button does not work. In the structure of the device there is such a particularly sensitive part as the microphone. With its help, the signal from pressing the mouse button itself is transmitted. In this case, the microphone often simply breaks off. There are two ways to solve this problem - solder a button or buy a mouse, and considering that the simplest computer mouse costs a penny, many users prefer the latter.

Features of the mouse connector

The mouse can be connected to a computer either via USB or via a PS/2 connector. If your USB mouse doesn't work, the first thing you need to do is check the LED. If it is on, but the mouse does not work, the operating system is to blame. On the other hand, if the device does not work and the sensor does not light up, the reason lies in a faulty USB port.

If the mouse on your computer doesn’t work well and you don’t know what to do or how to fix it, then it’s better to just buy another one, since diagnostics and repairs can be more expensive than purchasing a new one.

Sometimes users encounter a problem when the mouse does not respond to clicks. Why might this happen? How is it proposed to deal with the task? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can influence the mouse. Users can immediately take faulty equipment to system administrators for diagnosis. This is a logical decision, but there is no need to rush. You can independently figure out why the mouse does not always respond to clicks, and even cope with problems without outside help.

Garbage

The first and fairly common cause of the phenomenon under study may be simple clogging of equipment. If the mouse does not respond well to clicking or does it every once in a while, it is recommended to check its cleanliness.

Clogging can be eliminated only with new equipment. If the device has been working for some time, then if there are problems with the mouse, you can clean the component. It's not that hard to do. The result will not be long in coming - after the user removes all the dirt accumulated under the buttons, the mouse will work at full capacity.

Malfunction

But this is only one option for the development of events. In fact, there are a lot of possible scenarios. Mouse not responding to clicks? It is likely that the equipment is in faulty condition. Relevant for any devices - both new and those that have been working for some time.

It is recommended to take faulty equipment to a service center. There, the technicians will check the device and tell you whether it can be repaired. If yes, then you can leave the mouse at the service center until the problem is fixed. Otherwise, you will have to completely change the input device.

Functionality check

If a new mouse or a mouse that has already been cleaned of dirt and dust does not respond to clicks, you can check its functionality yourself. To do this, it is recommended to connect the device to another computer, install hardware drivers and make sure everything works.

This technique allows you to make visits to service centers with specific complaints. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should you pay attention to in this or that case?

Jacks and connectors

Mouse not responding to clicks? What to do? For starters, don't panic. This problem occurs among many users; often the source of the problem is a purely technical component; this does not pose any danger to the computer or operating system.

Alternatively, the cause of problems with the mouse may be a damaged connector. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established only once.

There is only one way out - connect the mouse to another socket. This is the only way to fix the problem. By the way, the connection connector on the device may also be damaged. In this situation, it is better to purchase a new mouse. After all, connectors are usually not repairable. Or after these manipulations they still break, and very quickly.

Drivers

What if the mouse does not respond to clicks or does it every once in a while? There are a lot of options for the development of events. It has already been said that often all problems are technical. But there are exceptions.

For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for recognizing devices in the operating system. An old version or the complete absence of these applications can lead to the fact that the mouse will work only once in a while. Or they will even find themselves among equipment unknown to the computer.

In this case, you just need to install drivers on your computer (usually they are included with mice) or update existing ones. After this, the operating system reboots. Is there progress? Then you don't have to worry. The mouse still doesn't work fully? We need to look further for the source of the problem. There are still many alternatives.

Touchpad

Only laptop owners encounter this problem. Does the mouse not always respond to clicks or does not work at all, although there is a cursor? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component.

The thing is that some laptops and operating system builds do not support simultaneous operation of the touchpad and mouse. Therefore, a hardware conflict occurs. As a result, the mouse refuses to work normally.

As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, you shouldn’t be surprised if the problem arose suddenly - no one is immune from this.

CPU

But if the mouse does not immediately respond to clicks, then the problem may be different. For example, slow response from information is sometimes due to high processor load.

Why does this phenomenon occur on computers? There are a lot of options. Among the most common are the following:

  • a large number of functioning programs;
  • the computer does not comply with the system requirements of the operating system;
  • viruses;
  • long-term operation of equipment without shutting down or rebooting;
  • lack of hard disk space for normal operation of the OS.

In any case, you need to provide the processor with unloading. It is recommended to close numerous programs running in the background and also restart the machine. It's better to give her a few hours to rest. Next, the user must resume trying to connect the mouse. The problem should go away.


Viruses

Mouse not responding to clicks? A virus, as already mentioned, is the real cause of a problem with equipment. Any computer “infection” can lead to this phenomenon.

What to do in this case? We need to try to cure the computer. If the problem occurs on a laptop, the touchpad will help. With it you can easily control your computer and cursor. The anti-virus system will find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document.

As a rule, when the cursor cannot be controlled at all, the computer is taken to a service center. There, the system will quickly be cured of all viruses without causing any damage to the owner’s data.

Incompatibility

If the mouse does not respond to clicks, you should pay attention to the system requirements. The thing is that all modern equipment has certain demands on the computer. Non-compliance with this makes the device impossible to operate. Or it will function unstably.

When an incompatibility with the operating system is detected, you can solve the problem in several ways. Either the user changes the OS or the connected equipment. The second option is most often encountered in practice. It is recommended that Windows 10 owners pay special attention to compatibility issues. A lot of equipment conflicts with this operating system. Therefore, there is no need to be surprised that Windows does not respond to mouse clicks.

What to do in this situation? It has already been said: either change the connected equipment, or change the operating system. What exactly to do? Everyone decides for themselves.

Power supply

This is the last reason why the mouse connected to the computer does not respond. It's all the fault of the power settings. This problem most often occurs on laptops.

As practice shows, after this the mouse works better. It's actually not that difficult. It is enough to go through all possible options. This is the only way to understand 100% what’s going on. There is also no need to rush into purchasing new equipment. It is likely that you can do without it.

If the user doubts his abilities, he can take the computer along with the faulty equipment to a service center. They will quickly help you not only diagnose, but also fix any computer problem. What exactly to do? The final decision always remains with the user!

Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction will be discussed in the article.

Types of mice

Computer mice can be classified according to the following criteria.

Causes of problems

There are quite a few reasons why the cursor does not move and the computer mouse has stopped working, but they can be divided into two groups: hardware and software.

The hardware includes:

The software includes:

  1. Problems related to the device driver.
  2. Deliberate disabling of the mouse by malware.
  3. Conflict between mouse utilities and other software.
  4. Malfunctions of the operating system that created a chain of problems that led to the inoperability of the device.

Trouble-shooting

Before taking any serious troubleshooting steps, check:

Important! If the device is not recognized (device descriptor request failed) or your mouse is in the "Other devices" section, the solution to the problem is described in detail here.

Wired

If you have checked the software of the pointing device, and when connected, the cursor does not move or moves erratically, the problem is in the hardware of the device. To resolve:

Wireless with USB transmitter

If you have a wireless mouse connected to your PC via a transmitter, go through and read the publication about. Nothing helped? Try this:

Important! Software installed for another product (mouse, wireless keyboard, touchpad, sensor) may cause a conflict with the wireless mouse. We recommend uninstalling the utilities, restarting the computer and checking the operation of the manipulator.

Bluetooth

If you are using a Bluetooth-enabled pointing device and the cursor stops working:

  1. Turn off, replace batteries and turn on the device.
  2. Check the operation of the transceiver (restart it, connect another device to Bluetooth).
  3. Check the driver for the Bluetooth transmitter.
  4. If necessary, roll back to a previous version or reinstall the driver.

WiFi

If the Wi-Fi mouse cursor stops working or begins to “twitch”, the reason may be in the protocol that the router uses. This is because the device and router operate in the same 2.4 GHz band. To solve this problem without replacing the mouse:

  1. Go to the router settings in the Wi-Fi section.
  2. Change the protocol to 802.11g, and save the changes (the experiment was carried out on a D-Link Dir-615M).
  3. Reboot the router and turn off/on the mouse.

Important! Changing the protocol is suitable if the Internet speed is not higher than 25 Mbit/s.

Touchpad

First of all, check if the touchpad on your laptop is enabled. We recommend that you read the information about setting up the touchpad on this page.

The touchpad can be disabled by software. Go to BIOS:

If turning it on does not help and everything is fine with the driver, then there is a hardware problem. It could be:

  • damage to the touch panel;
  • disconnecting the cable.

Advice! If you are confident in your abilities, you can check the fastening of the touchpad cable. It happens that during transportation it jumps out of the connector for connecting to the motherboard.

If the tips in this article did not help you identify the mouse connection problem, . Describe your problem in detail, we will try to find an answer together.

If the mouse is connected to the system unit via the PS/2 connector (the round socket on the rear panel, next to which there is sometimes a picture of a mouse), it cannot be connected and disconnected in a “hot” way, i.e. when the computer is turned on. A short circuit can occur, to which PS/2 ports are very sensitive.

If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the Down Arrow and Enter keys to select the Shutdown command and confirm the shutdown request by pressing OK.

Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, connect it again - the problem may be a lack of contact. Turn on your computer. If the mouse works, it means you did everything right.

The USB ports are designed for hot plugging. However, if a mouse connected via USB does not work, still turn off the system unit before

If the problem persists, try the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are software problems.

To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually there is no need to install special drivers - standard Windows utilities are also suitable. If not a single device works, there is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.

If you connected new equipment or installed a new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot mode menu, select “Safe Mode”. When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode.

If your system has the "System Restore" option enabled, try selecting "Load Last Known Known Configuration" from the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try another date.

There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point.

OS Windows has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. Perhaps, as a result, it will be possible to find out the reason for the inoperability.

If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.

If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the “Hardware acceleration” slider one notch to the left and confirm by clicking OK.

Regardless of what type of pointing device is used, sometimes problems may arise due to the fact that the mouse cursor does not move, but the mouse works. What are the reasons and how to eliminate the consequences of the problem, read on.

The mouse cursor does not move, but the mouse works: reasons

When starting to consider the reasons, we need to focus on dividing these devices by type. The easiest way to troubleshoot problems is when using standard devices connected to computers and laptops using a special plug or via USB ports.

In the case of wireless pointing devices or non-standard models intended for gaming, there may be many more reasons why the mouse buttons work but the cursor does not move.

However, some of the most common problems include the following:

  • surface contamination;
  • incorrect connection or switching on of the device;
  • incompatibility and other problems with the USB port;
  • incorrectly installed, missing or outdated drivers;
  • exposure to viruses.

The mouse cursor does not move, but the mouse works: what to do first?

In the simplest case, first you need to inspect the bottom surface of the device. If there is dirt on the underside, it must be removed. Very often, it is precisely because of this that it is impossible to perform any actions with moving the cursor on the screen.

In some cases, when the mouse cursor does not move but the mouse works, the problem may be due to a momentary software glitch. In this case, you can try to revive the mouse by simply rebooting the entire system. Please also note that if there is an inoperative device, the BIOS does not generate warning signals.


In the case of wireless devices, the problem that the mouse cursor does not move, but the mouse works, may be due to a dead battery. It needs to be replaced. Another reason is that the device is not turned on correctly. In many manipulators, in addition to turning on the special button or power slider on the bottom surface (on the back side), you also need to press the left mouse button (this also applies to sleep mode, which the manipulator goes into when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, you may sometimes need to log into your router and change the protocol to 802.11g.


Sometimes the reason the mouse cursor doesn't move but the mouse works may be because it's plugged into the wrong USB port. As a rule, any modern computer or laptop has several such connectors of the USB 2.0 and 3.0 standards. This also needs to be taken into account.

Finally, you can check the functionality of any type of device quite simply by connecting it to another computer terminal. If it works, then the problem is in the user's system. Otherwise, the main problem may be the drivers.

Changing the driver

For standard devices, the system installs drivers independently. But for some gaming mice, they are supplied complete with the manipulators themselves, and you need to install them manually. In such a situation, the drivers need to be reinstalled or updated. But what to do if the cursor doesn’t move?

This is where knowledge of entering commands and using the switch between various functions, applications and system sections using the keyboard will come in handy. To access the “Device Manager” you need to use the console call “Run” (Win + R), in which the command devmgmt.msc is entered, after which in the manager itself, movement is carried out using the arrow buttons and tabulator. You can also use the Start menu, opened with the Win key. Functions are called and confirmed by pressing buttons using the enter key, and the Esc key is sometimes used to cancel actions.


When reinstalling a driver, the system will need to specify its location (removable media or a folder on your hard drive) rather than using the recommended installation from the Windows database. Once driver integration is complete, it is advisable to reboot the system, although this is not always required.

Conclusion

It remains to be said that the cause should be looked for exclusively taking into account a certain type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software failures or physical damage to the mouse itself (or damage to the connection cord), at least one of the above methods will restore the operation of the manipulator. Problems with viruses were not touched upon here, since every user should take care of security first.

A computer mouse is an ingenious device that was created almost in the middle of the last century. Without this simple thing, we would not be able to fully manage a computer and laptop, because there is simply no replacement for it as such. Therefore, when it stops working normally or simply “glitches”, it is necessary to somehow solve this problem. Today I will talk about why the mouse may not work and what actions need to be taken to revive it.

Causes of problems and their solutions

  • To understand whether the device really does not work or the problem lies with your computer, you need to connect it to another PC or laptop. If the mouse turns out to be fully functional, then try inserting it into another port on your main computer - it is known that USB ports often “glitch”, and rearranging the plug gives the result. If you have a PS/2 mouse, I recommend purchasing a special PS/2/USB adapter so that you can use the device via any USB port. The PS/2 connector itself may not be working, hence the problems.
  • The next step is to carefully look at the mouse, in particular at the LED. If it lights up, but the device does not want to work, then the problem is probably in the “software”. First, try just restarting your computer (and don’t laugh, this works in many cases) and if that doesn’t help, then try installing the driver specifically for your device. To do this, go to the manufacturer’s official website and download the necessary drivers.
  • In some cases, a problem may occur after installing this or that software - there is probably a conflict in the system, as a result of which the mouse stops responding to any actions. Often something similar happens when viruses get onto a computer. What to do in such situations? It is recommended to boot the computer in safe mode and check the functionality of the “rodent”. If it works, then we either remove the installed software or roll back the system to an earlier date. And of course, don’t forget to scan your PC for viruses.
  • Interestingly, users of PS/2 mice encounter this problem more often. Why? The fact is that the plug used in such devices is not ideal. It consists of many contacts (sort of pins) that tend to bend. For example, you removed the plug from the port and inserted it back, after which the mouse stopped working. Apparently, some of the pins are bent and need to be returned to their normal position. This can be done, for example, using the most ordinary tweezers or something sharp (even the most ordinary ballpoint pen may suit you). USB mice are completely free of this problem due to a much more thoughtful system.
  • Theoretically, the wire could be damaged. This rarely happens, since it is not subjected to strong mechanical stress. Still, pets often chew through the wire. So, we carefully examine it for external damage, and if you haven’t found any, then do the following: pick up the mouse and start moving the wire. If the indicator (LED) starts blinking at this moment, then, apparently, the problem is really in the wire. It will need to be replaced, although in most cases it will be cheaper to purchase a new rodent.
  • If you use a wireless mouse, then the most common cause of the problem is a dead battery, as well as a problem with the Bluetooth receiver driver.
  • Now let's move on to the buttons and wheel. When it comes to buttons, the failure of one or both of them is most often due to a mechanical problem. Theoretically, you can resolder the chip, but usually this is not economically viable - a new mouse costs the same amount, if not cheaper. But if the wheel gets stuck, then it makes sense to disassemble the device and clean it of dirt - hair and other “charms” get wrapped around the wheel, which interfere with its operation. Try cleaning the wheel, everything should return to normal.
  • Continuing the conversation about buttons, we cannot fail to mention that for additional buttons that are located on the sides of the mouse (they are usually used in games), it is necessary to install other drivers that come with the device. They can also be downloaded from the manufacturer’s website.
  • If the mouse still works, but not quite adequately, for example, jumps from side to side, then dirt may be to blame for this (in the case of ball mice this is, one might say, normal) and problems with settings. If in the first case it is enough to clean the device from dirt, then in the second you need to play with the settings. For example, try adjusting the sensitivity of your gadget. How to do it, I.
  • If problems with inoperability arise in games, or rather, the mouse does not work in a particular position, then the problem is 99% in the settings of the game itself.

What can't you do?

  • If you recently purchased a mouse that is under warranty and it stops working, do not try to repair it yourself - this may void your warranty.
  • Sometimes users encounter a problem when the mouse does not respond to clicks. Why might this happen? How is it proposed to deal with the task? What features and nuances...