The mobile portal is an entertainment resource for Megafon clients. “Mobile portal” Megafon withdraws money: what is it and how to disable it

To disable your subscription, it is best to call your operator and he will help you disable it. The best thing is to set a ban for 3 months and during this time you will not be signed anywhere. In order to set a ban, dial a message with the word ESTABLISHED 1 to number 5051 and you can rest easy for 3 months. I actually connected a contextual account, with its help you will control your expenses and no subscriptions will be imposed on you. But you can connect it only in Megafon communication stores.

The Mobile Portal service is very often activated without the client’s consent, and you have to disable it. There are different ways to help disable this unnecessary service, here are some of them:

Call the Megafon operator to disable this mobile portal service for you.
or go to the megafon.ru website in the service guide tab, where you can disable this service yourself.
third method: dial an SMS with the text INFO or info to the short number 5051. You should receive a message on your mobile phone containing a list of all active services, as well as information on how to disable the Mobile portal.

I also found a way by which some Megafon clients disabled the Mobile Portal service in this way:

Go to this site, Enter your login and click on the Personal Account link. There, find the My Subscriptions block. Click unsubscribe.

It is best to disable the Mobile portal of the cellular operator Megafon with the help of employees of this company in a communication salon. This is the most reliable way. Well, you can also call the operator on duty at 0500 and ask him to do this.

And the shutdown on the Megafon website raises some doubts in me.

For example, for my Samara region, it is impossible to disable it through your Personal Account; this picture opens on the website:

And for the city of St. Petersburg you can see an inscription that disabling such a service is not required at all.

It’s somehow strange and incomprehensible to me. But there is no desire to understand this case.

To disable the Mobile Portal service, you can use one of the following methods:

special command on the phone - *506*0# and call key;
call the operator at 0500 (he needs to explain the essence of the problem);
contact the operator’s department, but only if the previous methods were ineffective.

In order to disable the mobile portal service, you either need to go to the MegaFon office and there, after talking with the manager, they will disable this service for you. If you are too lazy to walk, you can disable this service via the Internet. To do this, you need to register in your MegaFon personal account and look through the list of services and subscriptions, there you will find it and disable it.

I went to Contacts through my Personal Account, opened the Write us a letter tab and wrote them a long, formidable complaint, the main leitmotif of which was to draw the administrator’s attention to the dishonest attitude towards the client, to the client who has remained faithful to them for more than 15 years no matter what they flaws.

I asked to urgently return all the money that had disappeared from my account. I especially noticed that it is not possible to disable this service through your Personal Account. In general, not even an hour passed, the money was returned to me. But the question remains: what will happen to the accounts of tens of thousands of subscribers who trust the operator? Do they really have to pay for their trust with their own money?

After I was once connected to some service for 20 rubles a day without my knowledge and had to turn it off when I personally visited a Megafon communication salon, I decided that it would be better to receive a monthly printout of mobile communications expenses by email. . Now I constantly check my expenses and live in peace.

There was, however, one more case, but this time it was not with telephone communication, but with Internet access. Then I took the modem and laptop to work, but forgot to rearrange the SIM card from the tablet. Therefore, I activated Internet access on my phone’s SIM card for 3 hours for 30 rubles, until my wife brought the required SIM card. But I used the Internet for a longer time and Megafon began withdrawing money from me until he had withdrawn everything. I hit about 650 rubles.

As usual, I filed a claim at the office and the money was returned to my account, although only 500 was returned, but that’s good.

Therefore, I think that it is better to resolve all issues related to disabling imposed services personally in the office, fortunately, it is near my home.

Like any other operator, Megafon often imposes, without asking our permission, its additional services, in particular, the same Mobile portal.

But it is still possible to disable an unwanted service. And even in several ways:
- through your personal account on the Internet;
- by contacting the operator directly in the Megafon salon;
- by calling the operator at 0500 (this is what I prefer to do);
- by typing the following command: asterisk 506 asterisk 0 hash call (in this case, 0 is the number 0).
When communicating with the operator, you should be stricter so that he does not have the desire to persuade you for a long time to maintain this useful service. Of course, if you save it, you lose money, but Megafon benefits from it.

I will share my experience. I personally have not disabled the Mobile Portal service either with special short commands, or via the Internet, or via SMS. But it’s not in the Service Guide at all. It turned off only after calling the operator at 0500. Just say: In the details you found a certain Mobile portal, turn it off.

Many mobile operators like to connect all kinds of paid services without the subscriber’s knowledge, and Megafon is no exception.

As a rule, the subscriber does not immediately notice the loss of money from the account and not everyone will go to defend their hard-earned money. But the unjustified write-off of money should still be stopped.

In this case, a universal and more reliable method is call the operator at the contact center (Megafon 0500) or go to the office. At the same time, do not forget to demand a refund (usually they always return it).

In any case, to disable this option, it is better to contact the company’s office with your document to put an end to this issue once and for all. And this option is an additional service that could be activated without your knowledge.

There are options for disabling it, and the very first one is through your account on the operator’s website, you must be registered and authorized there. You should open your personal subscriptions to services there on the website in your account and delete it. The second option is to contact any office of this mobile company. As the next, third option for refusal, this could be a call to the company operator at the short number: 0500.

Or there is a command *506*0*# that you can send to terminate the service.

To disable a subscription, dial *506*0#.

To set a ban on subscriptions to our company, send an SMS to 0500 with the text: set a ban on subscriptions.

The result of communication with the Megafon operator:

A paid subscription is connected to the number: rusmediaboss.com, command to disable. : *505*0*4701#. You can see information about your subscription when ordering Details. You can unsubscribe in the following ways:

On the Mobile Subscriptions Web portal, go to your Personal Account and select Unsubscribe. The transition is available only to authorized users. Login;

By sending an SMS message to one of the numbers 5051, 5052 with a command to unsubscribe in the format: Stop XX, where XX is a unique subscription identifier. Instead of the Stop command, you can use: No, Otp, Unsubscribe, No or Stop;

By sending a USSD command in the format *505*0*XX#, where XX is a unique subscription identifier.

On the WAP interface of the Mobile subscriptions service: select the My subscriptions section -> Changeable subscription (parameters) ->

Using the Subscriptions java application: select the My subscriptions section -> Changeable subscription (parameters) -> Unsubscribe;

The mobile operator makes sure that its subscribers always have up-to-date information on most daily issues. For this purpose, the Megafon Mobile Portal works, where you can get a lot of useful information, as well as plunge into entertaining content.

What is the Megafon Mobile Portal?

The Megafon mobile portal is the site m.megafonpro.ru, which can be accessed from any browser. This service is available to everyone, but only when you launch a Megafon client from a mobile phone will you be able to see the full version of the site with all the options. The site has several sections, the focus of which can be judged by the name:

Policy;
Business;
Weather;
Mobile dating and so on.

Traffic for using the site within your home region is not charged. However, when you are in roaming, the tariffs will be the same as for other sites.

Debiting money from balance

Although the service is free, many users complain that the Megafon Mobile Portal takes money from their phone. Since many people face a similar situation, it is worth understanding the reason.

The service is indeed free, but this does not apply to all sections. In particular, sections related to the provision of entertainment content. This means that music, videos and games are provided only on a paid basis. The same applies to some other sections, however, before entering the paid section, a warning appears on the screen of your mobile device about withdrawing a certain amount of money. Accordingly, write-off occurs only after approval of this action by the client.

The problem is that not all subscribers carefully read pop-up windows and warnings. In this case, you may accidentally sign up for a mobile subscription with monthly debits, as well as one-time payments, for example, when watching videos. Clients notice such incidents after a few months, when spending on mobile communications increases and the question arises of where the money goes.

If you suspect that unnecessary subscriptions are connected, it is recommended to check their presence. You can do this:

In your Personal Account on the Megafon website;
Call the hotline 0500.
At the Megafon customer service office.

In all cases, information about connected subscriptions is provided, and they can also be disabled immediately, which will reduce costs in the future. However, it is also possible to return money already spent if the cellular operator charged money for a service that the client connected by accident and did not use.

The complaint can be made verbally via the hotline number or in the office. In both cases, the consideration of the claim takes about 7 business days, after which a response to the subscriber’s claim is sent to the subscriber’s phone. As a rule, in most cases the money is returned in full. But the claim must describe the entire situation in as much detail as possible. It is worth noting that a refund will not be considered upon repeated similar requests from the client.

Connecting and disconnecting the service

The Megafon mobile portal is not a regular option that requires connection and disconnection. This is a site that anyone can visit.

Accordingly, there are no rules on how to disable this option. It is recommended either not to go to the Megafon Mobile portal at all, or to carefully read all pop-up messages there, or to set several types of subscription bans on your phone.

The most common reason why subscribers wonder how to cancel subscriptions on Megafon is the disappearance of funds from their personal phone account.

Unfortunately, no one is immune from intrusive paid services. There are several ways to get rid of unnecessary options: via the Internet, SMS, SIM menu or using other commands. Let's tell you more about each of them.

Call to operator 0500 If for some reason none of the available options is available to you, you can go the proven route. A common way to check subscriptions on Megafon and disable them is to call the operator. To do this, dial the number 88005000500 .
Next, follow the autoinformer's prompts and, after connecting with a specialist, ask to disable the services you do not need. This method is effective, but there is a significant drawback - time.

Waiting for a specialist to respond can take a lot of time, so for busy people, before turning off services on Megafon in this way, it makes sense to consider other options.

Through “Personal Account” on the official website

The most convenient and effective way to disable paid services is to visit your personal account on the Megafon website. The cabinet interface is extremely simple and clear, and the list of features is impressive.

To enter your “Personal Account” you will need to obtain a password. To do this, dial *105*00# on your mobile phone. In a couple of seconds the password will come. Further:

In the “Services” section, select “Services and Options”.
On the page that opens you will see a complete list of services that are connected to your SIM card and a brief description of each option indicating the subscription fee.
To disable the service, you need to click the button next to unnecessary options.

Via SMS

Another way to remove Megafon subscriptions from your phone is to send an SMS to the service number. If you can't access the Internet, this shutdown method is perfect. Just send an SMS with the text “stop” to the toll-free number 5051. In response, you will receive an SMS with a list of paid options connected to your number, as well as instructions on how to disable it. Another way is to send an SMS with the word “stop” to the number from which you received the subscription notification. Usually these are numbers of 4-6 digits. There are many similar numbers, and we will not list them all.

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Via USSD request

To get rid of paid services, there is a special USSD command. This command works on the SMS principle: you send a request from your phone, and in response you receive an SMS with a list of services and a shutdown algorithm. The USSD code to dial is *505#.

Important! Each service from Megafon has its own USSD command in order to disable all subscriptions and services.

If you know the name of the service/subscription, simply send the required command to disable it.

USSD commands to disable paid services:

answering machine, voice mail - *105*1300#;
always in touch - *105*2500#;
incoming SMS - *105*1900#;
live balance - *105*2900#;
prohibition of international calls - *105*2700#;
outgoing SMS - *105*2000#;
promised payment - *105*2800#;
display your own number - *105*1100#;
detailed account - *105*1200#;
blacklist - *105*7500#.

Via "Service Guide"

The Megafon operator has a special page for managing subscriptions - “Service Guide”. Following the instructions, you can get rid of and disable all subscriptions and paid services that you do not need, as well as connect new ones.

Log in to the site, if you are already registered, enter your mobile number and password (the link is on the top right of the site). Here you will also find the entire list of connected paid and free services and can easily unsubscribe by selecting the “Unsubscribe” command.

Did you know? In Japan, a large number of mobile devices are waterproof because people even use them in the shower.

Go to the Megafon office

For some, contacting the Megafon communications office to disable subscriptions is an inconvenient decision, but there is a category of people who are quite happy with this option. Therefore, it is worth mentioning this simple method. To disable paid subscriptions that you do not need, contact the Megafon salon, and take your passport with you. This procedure will take a few minutes and all problems will be solved.

Important!A similar service can be found in any mobile operator store.« Megaphone» absolutely free.

Now you know every method that allows you to easily control the management of Megafon subscriptions. To prevent the operator from connecting your services without your knowledge in the future, you can use the “stop content” command. This is a free procedure that protects against subscription connections. To do this, dial *105*801#. If you need to disable the “stop content” service, execute the command *526*0# .

Many site visitors ask the same question: How to disable paid services on Megafon? The fact is that because of such options, money is constantly written off, even when they are not used. Next, we will look at how to remove Megafon subscriptions from your phone yourself.

Mobile operators often impose additional services - paid services and subscriptions. Some of them may be included in the tariff plan, others are initially considered free, but later become paid.

As soon as you notice the disappearance of money in an unknown direction, you immediately need to check and disable all subscriptions and paid services.

How to disable subscriptions on Megafon through your Personal Account

Service management is performed in . To log in to the system, go to the operator’s official website: lk.megafon.ru/login. Then enter your mobile number and password. To receive the password on your phone, dial *105*00# and make a call.

The main page contains information about services. To see the list of subscriptions on your number, opposite the “Services” section, click on the “My options and services” link.

The “My” tab displays a list of connected options; here you can disable mobile subscriptions on Megafon from your phone.

On the “All options” tab you can enable and disable basic and additional options on your number.

For greater clarity, watch the following video.

Disabling paid services through the Mobile Subscriptions service

In the window that opens, click the “Login” button. Next, enter your mobile phone number, verification code and click “OK”.

Then an SMS with a password will be sent to your phone, write it and click “Login”.

Information about all services to which you have subscribed is displayed in your Personal Account. To block an unnecessary service, click on the “Unsubscribe” link.

How to disable subscriptions on Megafon from your phone via SMS

If you are unable to access the Internet, use SMS. Send a message with the text STOP to the short number 5151. After some time, you will receive a message with a list of all active options and instructions on how to unsubscribe from them.

Another option to disable paid mailings. If you remember which number the message with information about activating the service came from, then send an SMS to it with the text STOP or STOP.

USSD commands to disable Megafon paid services

To find out all subscriptions on Megafon, dial *583# on your phone and make a call. In response, you will receive a list of active subscriptions and information on how to disable them.

You can remove Megafon subscriptions from your phone individually. Let's look at USSD commands to ban some of them.

“Who called+” — *581*3#
“Happy SMS” - *561*0*6799#
“SMS Filter” -*532*0#
"SuperAON" - *502*4#
“Black List” - *130*4#
"Wake up!" — *730*0#
"MultiFon" - *137#
Option “Trava.Ru” - *515*0#
Service "Trava-Online" - *521*0#
"Credit of trust Megafon" - *138*2#
“Living Balance” - *134*0#
“Always in touch” — *105*2500#
“Replace the dial tone” — *770*12#

Managing Megafon subscriptions in the phone's SIM menu

Megafon PRO SIM portal (“SIM Tools”) is a section of the SIM card with reference and entertainment information. It is present in the phone as a separate menu and does not require additional configuration. If your phone does not have such a section (option management), but there is an urgent need for it, then contact your operator’s salon to replace the SIM card.

To see the connected services on your number, open the SIM menu: “Megafon” - then “Megafon Services” - then “Subscription” - “My subscriptions”. An SMS message will be sent to your phone with a list of active options, as well as information on blocking them.

How to cancel Megafon subscriptions through an operator

It will tell you what services are connected to your number and disable them if necessary.

The operator will ask you for the passport information of the subscriber - the owner of the phone number from which you are calling. Therefore, be prepared to provide him with all the necessary information.

Cancellation of Megafon subscriptions in a communication salon

If you cannot refuse paid services yourself, then visit the communication center with your passport - you will need it to confirm your identity. Find out from your operator what options are connected to your mobile number and which of them are charged. Ask to disable unnecessary services.

At the mobile operator's office you will be provided with information about debits from your account for calls, SMS and MMS, Internet traffic, and paid options.