How to recover your mail password if you don’t remember your secret question. How to restore access if you forgot your email password

Email is one of the most popular services on the Internet. It appeared in the mid-70s and has been constantly developed and improved since then.

The main condition for the operation of any mail is security and confidentiality. For example, when registering on mail.ru, you must come up with a password consisting of at least six characters and including upper and lowercase letters, numbers, and special characters. However, such a complex password is easy to forget.

Typically, you can restore access to your mailbox in several ways. As an example, let's try to recover the password on Mail.ru.

Quick navigation through the article

Password recovery

First of all, you need to open the “Password Recovery” window and provide all the necessary data. The sequence of actions is as follows:

First you should go to the mail.ru website;
Then follow the link “Forgot your password?” (you can immediately open the window e.mail.ru/password/restore/);
Enter your login in the appropriate field;
Specify the required domain in the drop-down list;
Click the “Restore” button;
Select one of the proposed password recovery options.

Answer to security question

If the answer to the secret question was specified when registering your email address, you can use that answer when recovering your password. To do this you need:

Indicate the correct answer to the security question;
Enter the code from the picture in the appropriate field;
Click “Recover Password”;

Spare mailbox

If there is an additional mailbox that was specified when registering on mail.ru, then you can recover the password using it. To do this you need:

Enter the address of an additional mailbox;
Click “Restore”;
Follow the link that will be sent to an additional email address;
Create and specify a new password.

Recovery using a mobile phone

If you specified a mobile phone number when registering on mail.ru, you can use it. To do this you need:

Enter your phone number in the appropriate field;
Click “Receive code via SMS”;
Wait for a message on your phone;
Enter the received code in the appropriate field;
Create and specify a new password.

Technical support service

If none of the proposed options suits you, you can contact technical support. The sequence of actions is as follows:

Go to the website win.mail.ru/cgi-bin/support;
Fill out the form to contact the “Technical Support Service”;
Indicate the approximate date of mail registration, login, time of last use;
Wait for a response from the Support Service (usually it takes 3-5 days);
If the decision is positive, a new password will be issued to the mailbox.

It’s clear what to do if you forgot the password for your Mail.ru email account. But what to do if your email login is lost? Such cases happen often and many do not know what to do. After all, there is no special button here, as in the case of a password. Let's look at how you can regain access to forgotten mail.

Unfortunately, Mail.ru did not provide the possibility of restoring a forgotten login. And even the fact that during registration you linked your account to a phone number will not help you regain access to your mail. Therefore, if you are faced with such a situation, then try the following.

Method 1: Contact your friends

Register a new mailbox, no matter what. Then think about who you've been texting lately. Write to these people and ask them to send you the address from which you sent the letters.

Method 2: Check the sites where you registered

You can also try to remember which services you registered with using this address and look in your personal account. Most likely, the form will indicate which email you used when registering.

Method 3: Saved Password in Browser

The last option is to check if you have saved your email password in your browser. Since in such a situation not only it, but also the login is always saved, you will be able to view both of them. You will find detailed instructions for viewing your password and, accordingly, login in all popular web browsers in the articles at the links below - just click on the name of the browser you use and where you save your login data to sites.

Recovery methods

Let's look at the most common email recovery options.

We use a phone number

By phone number. This method is characterized by the fact that to reset the key you will need to enter the phone number that was specified when registering your account. A verification code will be sent to it to verify that the person is the account owner. For example, in Gmail you can specify a main number and an additional number, in case one of them is not accessible.

Backup copy

Via backup email. When using this method, a backup e-mail is used, where a link to reset the key is sent.

Security Question

Using a security question. The method involves answering the security question that was asked during registration. Typically this is the mother's maiden name, date of birth, pet's name, etc.

Recovery Questionnaire

Using Filling recovery questionnaires. Some services offer users to recover data using a questionnaire. This option will be acceptable if you have forgotten your username and password. It requires you to indicate the following information: the approximate time of account registration, the last password with which you successfully logged in, etc.
The system will automatically check the entered information; if some of the information matches, it will offer to restore access. It is important to know that the profile can be checked either automatically or sent to technical support - it all depends on the specific service.

Technical support

Contact technical support. This option, like the previous one, will be acceptable if you have forgotten your login and password. In this case, you will need to fill out a feedback form with a request to return access to your account. In this case, you need to provide some information: an approximate password (if you remember), phone number, etc.

Mail.ru mail recovery

Mail.ru is a domestic search engine that offers users the mail service “Mail.ru Mail”. The service offers only two recovery options, let's look at each of them.

go to the main page of the search engine;
select “Forgot your password”;
then on the new page enter the username of the email account;
provided that you do not remember the password, next to the captcha input field select “ I don't remember the answer»;
We fill out a special form where you need to indicate data, an approximate password, an approximate registration date, etc. The questionnaire is sent to technical support for verification. If some information matches, it is proposed to perform a recovery.

Yandex Mail

Another domestic search engine that allows you to create an email account. Compared to the previous one, there are more options for returning access; let’s look at each of them in more detail.

Using a verified phone number:

Using a backup email address:

If in the previous option it was not possible to return access, click “ Another recovery method»;
enter the additional e-mail address and click “Get code”;
A message with the necessary information is sent to the backup mailbox.

Security Question:

if the previous option also could not help, select “ Another way»;
then a new window will open where the user prompted to enter an answer to the security question specified during registration;
after entering, if everything was specified correctly, a form for changing the password will appear.

Gmail

One of the most popular mailers. It is also the key to access various Google services. It should be noted that when restoring access to this mail, there are some difficulties. This is expressed in the fact that Google requires a fairly large amount of information and it is advisable to indicate it as accurately as possible.

Gaining access using the standard form:

Rambler

Another domestic service that invites users to register a mailbox. Next, consider the recovery option:

Contact support:

Recovery if a mailbox is deleted

To restore a deleted mailbox you will need contact support users. To do this, you need to fill out the feedback form and indicate the details of the remote account: username, password, registration date, etc. It is important to know that you can restore your account in this way only if no more than a month has passed since the deletion.

It is worth noting that before contacting support, you can simply try logging into your account. Some services allow you to cancel account deletion within two weeks in this way.

How to remember your email address

Let's look at how to remember your email address:

« Cookies" If your email was recently registered, you can use the Cookies checker. Cookies store entered data on websites. In Google Chrome, you can open these files as follows: click “Settings”, “Show advanced settings” and “Personal information”. In Opera you can view cookies as follows: “Settings”, “Privacy” and “All cookies”. In the Mozilla browser: “Settings”, “Privacy” and “History”;
Websites, where the user specified mail. Most often, it is indicated when registering on any resources: online stores, social networks, etc. You can also find out the address by contacting the support of this resource;
Ask friends. Some users can communicate and send files via email. You can ask your friends for their e-mail address;
Using an email program;
If you used e-mail in email programs such as Outlook or Mozilla Thunderbird, then the address can be found in the application settings.

Email is one of the most important elements that every Internet user needs. If we do not touch on work issues when email is used for correspondence, then it is worth noting the need to have a workbox when registering on social networks, forums, etc. In addition, this is one of the most popular tools for receiving notifications about promotions, discounts, new products and more.

Often, users lose access to their email. As a rule, there are two reasons for this: either the mailbox address has been forgotten, or the password has been forgotten. Below we will look at the account recovery process for three popular email services - Yandex.Mail, Gmail and Mail.ru.

Account recovery in Yandex.Mail

To begin restoring your account in the Yandex mail service, go to the access recovery page using this link. You will need to indicate your existing login or email address, after which you must enter the characters shown in the picture and click the button "Further" .

In the next window, you will need to provide a second email address or mobile phone number (depending on what you indicated during registration), and then click the button "To get the code" .

You will be sent a special code to the specified source, which you must enter in the column, after which you will be able to change your password.

If you don’t remember either your login or password to log into Yandex, then the task becomes somewhat more complicated. You will need to go to the access recovery page and indicate any of three points: the account number in the Yandex.Money service, the number of the Metrica counter installed on the site, or the number of the advertising campaign in Yandex.Direct.

Unfortunately, if you do not use any of the listed Yandex services, then it will be impossible to restore access to your email without knowing your login and mailbox.

Account recovery on Gmail.com

It is not only an email account, but also a means of authorization on your YouTube channel, Android system and other popular company services.

To begin restoring access to your account, follow this link and select the required item, depending on what account information you know (or don’t know). Next, follow the instructions of the service, give the correct answers to the questions and you will most likely be able to access your account.

Account recovery on Mail.ru

The popular email service in Russia also has the ability to restore an account.

Go to the password recovery page using this link and enter your mailbox to log into your service account. Then click the button "Restore" .

A special code will be sent to your phone number or second email address, which must be entered in the service column. If the code is entered correctly, you will be given the opportunity to change the password to log into your account, which means the recovery was successful.

If you don’t remember the name of your email address, then we can only sympathize, because... Even the support service will refuse your request to recover a forgotten email address.

Articles and Lifehacks

What should we do if we forgot the password to our email account? Our article will tell you how to recover mail password via phone. Let's start with the fact that we will definitely need access to the Internet. Otherwise, it’s no more difficult when information is accidentally deleted from it.

How can I recover my Mail password via my phone?

On the Help.Mail.ru page we can find instructions for password recovery. Click on the link “Forgot your password?” and enter our login, and also indicate the domain from the drop-down list.

The specific recovery method depends on what information we provided when registering the e-mail. For example, we can answer a security question. If the answer is correct, we will be asked to enter a new password. If we don’t remember the answer, we should select the “I don’t remember the answer” option, and we will be offered an alternative method.

If we specified an additional email address when registering the main one, a link to reset your password can be sent to it. Enter your email and click the “Restore” button.

If we do not have access to an additional address, but there is a link to a mobile device, we can request a recovery code. Select a phone number and click “Receive code via SMS”. Enter the sent code in the appropriate box. After this, we will be able to create and enter a new password.

After recovery, we will also be asked to verify your personal data. This is necessary so that in the future we can just as easily recover the password if the need arises. Let us add that you will need to confirm all data on the page without exception.

Now let's talk about how to recover your mail password via phone using other methods. And they undoubtedly exist.

How to recover the password to the Mail box via phone if we have forgotten it?

So, you can solve the problem that has arisen online by answering the security question, requesting an SMS code, or using the additional email address we specified when registering the main mailbox.

There is another method that will help us restore access through a mobile device. We can fill out an online support form right on the website. To do this, go to the following address: help.mail.ru/mail-support and select from the list the problem that we encountered. This method is relevant if we were also unable to recover the password using any of the above methods. A response from the support service should be received within three days.