Apple ID is disabled for security reasons. Reset and unlock. How to unlock iPhone? — Complete guide
There are disappointments in life... Some of the disappointments of our time are an unsuccessful selfie, a discharged Apple Pencil and a lost password! Let's solve one of the many mysteries of humanity and find out: how can you unlock your iPhone if you have forgotten your ID or it is locked? There are some very practical tips in our article today. Let's watch a short video of unlocking Apple ID IOS 8.1.2 (For all devices).
Forgetting your Apple ID password is a problem that many modern users of this type of device often encounter. In this regard, it is necessary to clarify what your actions should be in such a situation. First of all, you need to open the appropriate page of the official Apple website, enter your Apple ID there and select options that will help confirm your identity.
Next, auxiliary instructions will appear on the screen, which you should follow. In particular, the user will be offered two options: order a message by email, or answer the verification questions. Of course, it is better to choose the option with mail, since answers are usually forgotten quite quickly.
We remember the password with the help of technical support
Simple operation. By ordering a message to your personal email, in the next few minutes you will receive detailed instructions on how to reset your old password and create a new one. And if you don’t have information such as Apple ID and password, but can prove that the device is yours, then you can safely contact the company’s technical support. If you have a receipt and a sales box, you will definitely receive professional assistance! Now we know how to unlock an iPhone if its ID is forgotten and it is locked, but I would advise you better not to forget it! 🙂
And of course, it’s best not to lose or break your faithful and irreplaceable assistant. It must be appreciated and protected. Do not spare money on means of protecting it and it will serve you much longer. Covers, bumpers and protective films are all quite reliable ways to protect against unpleasant breakdowns, cracks and chips. Buy all this from reliable suppliers who have been on the sales market for several years. A wide variety of headphones, all kinds of accessories, and much, much more from various manufacturers can always be found in online stores . Come in, ask the price - you won’t regret it!!!
Let's figure out how you can unlock your Apple ID and what reasons can lead to account blocking.
This article is suitable for all iPhone Xs/Xr/X/8/7/6/5 and Plus models running iOS 12. Older versions may have different or missing menu items and hardware support listed in the article.
How to unlock Apple ID?
The first thing you need to do is make sure that you know your Apple ID password. We perform the following steps:
Similar steps can be performed on a Windows or Mac computer. To prevent such situations, you should activate two-step verification in advance when logging into your account.
Two-step verification can be enabled on this resource https://iforgot.apple.com/ru/. The user needs to click on the “Configure” link button in the “Two-Step Verification” menu.
Recovery
If your Apple ID is blocked and no unlocking option helps, then you should contact support.
There are certain problems here:
- You will need to confirm ownership of the device. To do this, you should only use a receipt for purchase from an authorized store. If some company resells gadgets, for example, from Poland, then such sales receipts will not work. Only checks received in Polish stores are accepted.
- The unlocking process through technical support can last up to a month. These issues are resolved in the central English-speaking office, and not by local consultants.
- There is a charge for calls to support. They can last up to 30 minutes.
Prevention
Let's figure out what needs to be done so that your gadget on Apple ID is not blocked:
- Set a really strong password for your Apple ID and write it down in a notepad.
- Change your passwords regularly. Let you change only 1 character or letter, but this will be enough to protect yourself. Just don’t overdo it so that such actions do not signal “suspicious activity.”
- Do not save payment data in the temporary memory of the device. It’s better to take out the card again and manually enter its details than for an attacker to gain access to it if the circumstances are unfortunate.
- Do not let other people use your account.
- Don't change your Apple ID settings based on other people's requests or advice.
Reasons for blocking an Apple ID account
Suspicious activity
There is an ambiguous reason why Apple ID can be blocked on many devices. Apple monitors the activity of accounts and accounts on all released devices, so if they determine that the owner of the gadget has changed, they will be able to restrict access to it.
Main types of “suspicious activity”:
- Frequent changes to account settings. If you use an Apple gadget, then enter the data that you will not change - login, password, e-mail, security questions.
- There is no need to try frequently to return funds for purchased applications. Experts may think that this device was stolen by attackers and are trying to extract as much money as possible from it.
- This also applies to other payment systems. Work with only one plastic card. If you constantly change payment information, it will be suspicious.
- The biggest problems are for owners of “general accounts”. Now iPhone owners are using a new type of income - providing access to the device to third parties. Clients often change the information in these accounts, which again brings us to the first item on our list.
Invalid password entry
Repeatedly entering incorrect parameters to sign in to your Apple ID is the most common reason for being blocked. In this case, the security department believes that attackers are trying to hack the account, so access to it is blocked. Often in this situation, a message is published that the account is blocked for security reasons.
A simple password and Apple ID gives users access to all Apple apps. But a great opportunity to log into some servers is interrupted when you lose your password. Therefore, the question arises of how to restore it and continue working with Apple services. You can find out the answer to this question in this article.
How to create an Apple ID password?
You can create an Apple ID on your smartphone or PC. The procedures will be slightly different from each other, but the essence remains essentially the same.
So, in order to create an Apple ID on your smartphone, you first need to turn it on. After turning on the new phone, as a rule, a sign appears with the inscription Enter Apple ID data. But since the user does not have it yet, this item should be skipped and go to the smartphone’s desktop.
The next point is quite important, since it will determine whether the recording will be created, paid or free. So, to create a free entry, you need to go to the App Store application on your iPhone and go to the “Top Charts” menu, which is located at the bottom of the application.
After clicking, various paid and free applications will open. The user needs to select any application he likes and click on the “Download” button below it. After downloading, the application will need to be installed on your smartphone. With these simple steps you can then easily register and create your own unique password, but without a credit card. For those who want to choose a paid registration method, you need to select a paid application and then register there.
Then there will be practically no difference between the two registrations and a user who logs in from a paid account will then be able to use the password for free offers.
After the program is downloaded, you need to open the “Create Apple ID” window. After clicking on this item, a menu will open where the user will be asked to select their country of residence.
Attention! For more convenient use of applications in the future, it is best to choose your country of residence, Russia, since if you choose another country, for example, Ukraine, the mode of use and the programs offered will be significantly limited.
The next menu will be about privacy terms and conditions. If the user agrees with them, then you just need to confirm and go to the next menu. It is dedicated to filling out user information.
So you will need to fill in the following information:
Email address, only a working one, since an account confirmation email will then be sent to it;
Password. It must be chosen to be reliable and easy to remember, so that if it is lost, it can be easily recalled. The password consists of 8 characters, among which there must be at least one capital letter;
Security control questions. Answering them will then help the user recover the password;
Backup email. Here you can enter any email, since you will work with it quite rarely;
Date of Birth.
After filling out all these fields, the server redirects us to the application payment method. But since our application is free, a “no” option will appear at the bottom, which you will need to click on to register further.
Next you will need to fill out the greeting fields, full name, city, zip code and address. It is worth noting that all this data will need to be entered in English, so you need to do it carefully and grammatically correct.
Attention! You will have to enter the index, so it is worth remembering that for Russia this is a six-digit number, and for Ukraine it is five-digit.
Therefore, in order not to fill out the registration fields again, you need to find out your index in advance.
When everything is filled out correctly, all you have to do is confirm your account by checking your email, where the letter will be sent after registration.
How to create an Apple ID password from a computer?
To create your account and unique password via your computer, iTunes must already be installed on your desktop. If you don’t have it yet, you should definitely download it, since it’s the only way to register.
After installing the program, you will need to log into it and go to the App Store item. In this application, you need to find some free application and download it to your computer.
After downloading, the “Create Apple ID” window will appear, you need to click on it and then proceed to create an account. Then you need to traditionally fill out all the fields, as in the case of a smartphone.
Then go to your e-mail and click on the letter, where you will be asked to follow a link to further activate your account.
How to recover your Apple ID password?
There are often times when you need to log into an old account, but the password is lost and in order to gain access to the server again, you will have to create a new password.
The next step is to enter your Apple ID. This identifier is usually the previously specified email, but it can also be a backup email.
After entering the identifier, you will need to click on “continue” and, only then, select a method for resetting the old password and entering a new password.
You can reset your old password in the following ways:
Answer security questions. It was stated above that such questions are addressed when registering for the service, so when registering they must be taken seriously;
You can also reset your password via email. You need to click on the appropriate item and go to your email, where there will be a letter with instructions on how to reset your old password and create a new one;
If you are prompted to enter a recovery key, you need to follow the instructions to reset your password using a two-step verification, which can be found below.
Accordingly, after the old password is reset, the user will be able to log into the server with the new password, but may need to update the password in the smartphone settings.
As mentioned above, you can also reset your password using two-factor authentication. So if it is enabled, then you can change the password from every application and device.
So, to recover your password from your smartphone, you will need to perform the following steps:
Make sure that the smartphone has the new iOS 11 or at least iOS 10; it will be problematic to restore in older versions;
Go to settings;
Click on “your name”, then go to the “Password and security” section and “Change password”.
For Mac computers, you need to follow these steps:
Go to the Apple menu, and then to System Preferences. Then you need to click on the iCloud icon;
In the menu that opens, you need to select the item called “Account”;
Go to the “forgot password” item and follow the instructions that will help you recover your lost password;
Click on the “Security” section and “Reset Password”. It is worth noting that the computer may ask for the password that the user has set on the computer.
If you have problems with these password recovery methods, you can try changing your password using two-step verification.
How to change your Apple ID password?
To change your Apple ID password using two-step verification, you will need to go to the main page of the Apple ID server and go to the “Forgot your Apple ID or password” section. Then you need to enter your Apple ID and click on “Continue”. Then enter the key to restore two-step verification. This check is intended to improve the security of the device.
This feature works after one or more trusted devices have been registered, for example, a phone that constantly receives SMS messages with four-digit verification codes. After registering such a device, each time you sign in to any Apple ID offering, you will need to confirm your sign in using this code.
So, to change the password, you will need to indicate the number of your trusted device and wait for a message with a confirmation code to arrive. After entering the code, you will need to create a new password and select “Reset Password”.
As a result, you will be able to log in to your Apple ID with a new password and use it in the future.
How to unlock Apple ID?
This message may occur if you enter an incorrect password or receive incorrect answers to specific questions. As a rule, notifications about errors in answering questions are sent by email, and if an incorrect password is entered, the account is blocked immediately.
To unlock your account, you need to make sure that you remember your password. Then you need to go to settings and iTunes, and click “Sign in”.
After logging in, a window will pop up stating that the account is blocked and an option called “Unblock account”. This can be done through mail or answering questions. You should receive an email asking you to reset your password. After clicking on the link, you will be asked to enter a new password.
All this can be done on the computer, and after entering a new password, the account will be unlocked.
Conclusion
As a result, we can say that changing the old password to a new one in Apple ID is not so difficult. The most important thing is to follow the instructions and enter passwords that have already been verified and are easy to remember.
Most likely, you came to this page in the hope of finding a solution to unlock your iPhone. And it’s good... that you came to us. After all, the Internet is full of articles that not only mislead people, but at the same time try to impose dubious services on someone... What exactly do you mean by unblocking? After all, the word “ unlock"can be applied to the iPhone in different contexts. This could be a forgotten numeric password, or a block for a specific communication provider, or a block through iCloud (Find iPhone service). The listed types of blocking have nothing to do with each other, so in each case the actions should be correspondingly different. Today I will tell you how to unlock your iPhone in all of the above situations.
Why is your iPhone locked?
Let's say once again that an iPhone can be considered locked for various reasons. The word itself blocked” can mean different iPhone states. But I’m just sure that many users, finding themselves alone with a problematic device, try to find a solution on the Internet by request “ how to unlock iPhone“... It’s a pity that at the very top of Google and Yandex there are currently sites that do not fully cover this topic... I hope this article will correct everything.
So, I have identified three cases in which you may need to unlock your iPhone. Here they are:
1 Forgotten numeric password for iPhone
2 Lock iPhone by mobile operator
3 iCloud Activation Lock activated
Decide which problem is closer to yours and move on to solving your problem.
1 – Forgotten numeric password for iPhone
A numeric password (4 or 6 digits) is set on the iPhone to protect your data. If the password was forgotten or initially unknown, then it is impossible to access the information on the iPhone. Remember the recent legal showdown between the FBI and Apple during the investigation into the San Bernardino massacre? Then Apple refused to provide the FBI with the means to unlock the terrorist's iPhone. Well, if the FBI can’t get to the data hidden behind a password, then neither can you. It follows that It will no longer be possible to extract data from a password-protected iPhone. Unless you made a backup copy in advance. Despite this, You can still unlock your iPhone. To do this, you will have to erase all data from the device.(including a numeric password). Again, there are several options. How to do this in the instructions below.
There are at least three ways that will lead to a complete cleaning of the iPhone. First- using iTunes (provided that this iPhone was previously synchronized with your computer). Second- through the Find iPhone service on icloud.com (provided that you have access to the account that is registered in this iPhone). Third— through recovery mode (there are no conditions). This is the last method we will use to erase all information on the iPhone.
Step 1 Connect your iPhone with a cable to your computer and launch iTunes.
Step 2 Hard reboot your iPhone by holding down the HOME + POWER buttons at the same time. Do not release the buttons until the iTunes logo with a picture of a cable appears on the iPhone screen. This will indicate that recovery mode has been successfully activated on the iPhone.
Step 3 A window will appear on the computer screen asking you to restore/update the device. Select “ Restore” (Restore). 
Step 4 iTunes will begin downloading the latest version of iOS for your iPhone. On average, an iOS distribution takes up about 1.5 GB. If your Internet connection is slow, the download process may take a long time. If the wait time exceeds 15 minutes, the iPhone will exit recovery mode and you will have to repeat steps 2 and 3.
Once the restore process is complete, your iPhone will return to its out-of-the-box state and you will need to set it up again. If you still have a backup copy, there shouldn't be any problems at all.
2 – Lock iPhone by mobile operator
Now let's consider the situation when the iPhone is locked to a specific mobile operator. Usually such phones come to our market through gray schemes from America or European countries. In civilized countries, the majority of the population has long been using mobile communication services on a contract basis. Those. By paying a monthly amount, the client receives a certain tariff package. When concluding a contract, the client is usually offered a mobile phone to choose from. This can be a free handset or for a nominal fee. Moreover, such phones are provided locked to a specific operator. Thus, people end up with conditionally cheap/free iPhones locked to AT&T or Verizon, which then end up on our market.
The problem is that such iPhones can only be unlocked by calling the mobile operator's support service.
No letters to the operator’s e-mail address will go through, so don’t try. If you nevertheless decide to call the operator and request to unlock your iPhone, you will definitely be asked for the personal account of the executed contract and whether you are the owner of this account. If your answer to both questions is no, they will not be able to help you. The thing is that you can only unlock the iPhone after the contract has expired (usually 2 years). How to unlock iPhone in such a situation? The answer is no way! Unlocking such devices is almost impossible. But there is a solution that will help you bypass this blocking and allow you to use your iPhone with any SIM card. This solution is called TurboSIM
, and is an adapter (a thin board the size of a nano SIM), which you must put in the SIM tray of your phone along with the SIM card itself. At the moment, you can purchase TurboSIM from three main manufacturers: Jevey, R-Sim and Heicard. You will find detailed information on setting up TurboSIM on this website.
3 - How to unlock an iPhone with iCloud Activation Lock activated? Another common type of lock that could happen to your iPhone is iCloud Activation Lock . The most common reason that leads to this type of blocking is entering someone else's Apple ID data into your iPhone. If you knew how many comments people leave under my articles complaining that some strangers (scammers) fraudulently blocked their phones by activating Lost Mode. Well, what can you do, as my father says - “ Everyone is the architect of their own happiness" You shouldn’t trust every person you meet on the Internet...
On the other hand, the iPhone could become blocked after updating/restoring the iOS firmware. This usually happens when the iPhone was not properly unlinked from the previous owner's Apple ID account.
There can be more than several types of manifestations of iCloud Activation Lock, so it’s impossible to fit them all into one article. In any case, there are not many ways to unlock an iPhone. Basically, all methods boil down to communicating with Apple support, but there are other steps that you can do yourself to unlock your iPhone.
Depending on your situation, read the articles at the link below:
In this article, I tried to include three different reasons that can lead to an iPhone being locked. They are in no way connected with each other and the actions in each case should be correspondingly different. If you haven't found the answer to your question, write in the comments what exactly brought you to this page. In one of the following articles, I will tell you in more detail how to unlock an iPhone for use with any GSM operator and what nuances may arise when using Turbo SIM.
In iPhone and iPad, so ours was sitting on the shelf unused. The other day I took out a dusty tablet and tried to install Periscope, to which the App Store issued a message about account blocking:
“Your account has been disabled. This Apple ID is disabled for security reasons. To reset your account, click – Reset.”
If you received the same notification, then the unlocking process is quite simple, of course, if you remember your backup E-mail (additionally specified during Apple ID registration) or the answers to security questions (which were also selected at the time of ID registration). In general, what should I do? I press the “Reset” button and try to unlock the account, which for some reason was blocked for security reasons.
After pressing the button, the iPad (or iPhone) redirects us to the Apple website, where it is proposed to change or reset the Apple ID password, apparently this is necessary for unlocking. Enter your Apple ID in the box and click Next.
You can unlock and enable ID in two ways, knowing additional information. mailbox or by answering security questions correctly. I choose a faster method - Authentication by e-mail. Further.
A message with unlocking instructions has been sent. Now let’s go to our mailbox, just don’t confuse it with the one you used as an Apple ID, you need to check an additional email mailbox, also called Another emergency email. Some users entered it not during registration, but during the forced procedure described here -. If you forgot your emergency email, then follow the link, maybe you will remember, if you didn’t register the Apple ID yourself (which is highly undesirable to do), then ask the person who helped you during registration.
The additional mailbox already contains a letter with a link to start unlocking your Apple ID. Click the link – Reset password or unlock Apple ID.
Again we find ourselves on the Apple website, where it is suggested to simply Unlock, or reset the password and Unlock (without changing the previous password). We chose what is simpler, just – Unblock. Further.
Enter our password for Apple ID and click Next.
The account is unblocked. Apple ID is unlocked. You can now log in.
I'm trying to download the app on my iPad again. Now, instead of a message from a disabled account, the App Store asks you to enter payment information. If you have not linked a payment card to your Apple ID, then simply select “No” and click “Done” at the top right. Hooray! Applications are again installed on both the iPad and iPhone.
