iPhone turns on for 5 reasons. Faulty charger. Flashing and viruses

If you find yourself in a situation where your iPhone won’t turn on, no matter what you do, then try to find a solution in our article. Particularly sad in such a situation is the thought of expensive repairs and the time that you will have to spend without your phone. Even if the phone refuses to turn on, this does not indicate the presence of serious defects or mechanical failure; perhaps the reason lies in a firmware failure. Let's figure it out. The iPhone turned off and won't turn on, what should you do in such a situation?

Apple enjoys success in the global market largely due to the excellent quality of its products. Most often, problems with the functioning of technology occur as a result of incorrect interaction with it. Perhaps the device stopped turning on after falling or coming into contact with moisture. Try to remember what happened to the phone on the last day before it broke. We recommend equipping your iPhone with protective glass and carrying it in a bumper, which will ensure maximum protection during use. If you did not drop your smartphone and it did not interact with water, then perhaps the problem is caused by glitches in the firmware. For this reason, problems of a mechanical and software nature are distinguished.

Software problems

If the iPhone cannot turn off or does not turn on, then the reason may be a firmware glitch, its reluctance to work properly and an excessive load on the RAM.
Possible reasons:

  1. The system may restart frequently if there are a large number of installed programs running in the background and loading up the RAM. We recommend keeping only truly necessary programs and removing unnecessary ones;
  2. Self-unlocking of the device. In most cases, the procedure proceeds without any consequences, but in exceptional cases it can harm your device. It will be possible to restore an iPhone after an unsuccessful Jailbreak by switching to DFU mode, where everything is done quite easily;
  3. Another likely cause is repeatedly entering the wrong password. Resetting your password is easy and is done in DFU mode, after which you can create a new one and write it down so you don’t have to return to this problem again.

Hardware problem

The question iPhone turned off and won’t turn on, what to do, can take any user by surprise. In such a situation, it is important to put aside panic and try to figure out the problem yourself by studying the materials in our article. Problems with hardware do not appear often, because the company offers its customers high-quality equipment that has passed all tests in the factory.

Possible causes of the malfunction:

  1. Damage to the board, power controller, RAM and other internal components;
  2. Most often, a smartphone stops turning on after a fall, when the screen or back cover breaks. This is a very unfortunate situation, because installing a new display is one of the most expensive services. Handle your smartphone with care, carry it with protective glass and a bumper to avoid this problem;
  3. Quite often, the iPhone stops turning on after moisture gets into the case. We recommend that in such a situation you do not even try to turn it on, but contact a service center where they will perform high-quality drying using modern equipment. If you don’t yet have the opportunity to take your device for repair, then place it on a warm battery and leave it for the whole day. Then it is better not to turn it on for several days, otherwise the contacts will oxidize and corrosion will begin to appear. The motherboard and the elements installed on it are very expensive, so it is better not to experiment, but to immediately entrust the work to experienced specialists.

How to start a smartphone?

If you are convinced that the problem is of a hardware nature, then you need to contact a professional service center, where they will quickly and efficiently fix the problem. We strongly do not recommend disassembling the gadget yourself and trying to fix a technical breakdown. This is especially true in cases where the device is still under warranty. If you have hardware problems, you can restore your iPhone yourself by switching to DFU mode. To do this, you need to download the current version of iTunes onto your computer and launch it. Next, connect the iPhone to the computer using a USB-Lightning cable. Press and hold the Power and Home keys simultaneously for 10 seconds. Then release the Power button and hold Home for the same amount of time.

Next, iTunes will detect the device in DFU recovery mode. Upon completion of the recovery procedure, we try to turn on the phone and make sure that everything is fine. If this measure is not effective, then take it to a service center. Only qualified specialists will be able to fix the breakdown.


The iPhone is not an eternal device, although it fails somewhat less frequently than Android, but still this is not uncommon, then the question becomes what to do if iPhone won't turn on. Gadgets often break down, freeze and stop responding to user actions. Often the reason is mechanical or external damage to the device, but this is not always the case.

You shouldn’t think for a long time about why the iPhone 5 or any other model won’t turn on if it was externally exposed to unwanted influences:

  1. Perhaps the smartphone was dropped into water; even a short-term immersion or rain can cause a short circuit and failure to work. If the phone was really drowned, you should not turn it on immediately; on the contrary, turn it off and set it aside to dry. After 1 day, try to turn it on, as the probability of restoring its operation is higher, otherwise a short circuit will occur upon startup and the smartphone will be unusable;
  2. Mechanical damage. When an iPhone falls from a height, it often takes a hit to the display, but the insides are less likely to suffer. There is no choice but to send your smartphone for repair;

  1. Freezing. Batteries are susceptible to prolonged exposure to cold, and they suddenly lose all their charge due to a chemical reaction. You need to warm it up in your hands and then try to start it, most likely you will have to charge it.

In these cases, the malfunction can only be repaired at service centers. There are a number of other reasons that lead to freezing, some of which are quite easy to eliminate.

iPhone turned off and won’t turn on - forced start

If the iPhone 5s has turned off and does not turn on, you should use a function that forces the smartphone to start. The method is relevant for those cases when the smartphone freezes at some stage, perhaps only a black screen is shown, but the backlight works, or after turning off, the phone stops turning on. However, the procedure does not clear device data, so it should be used initially. For each version of iPhone there is the same key combination, only in the latest 7th model it is different:

  1. Hold down the Home button and the Power button at the same time. The hold duration should be more than 10 seconds, usually up to 20 seconds. Then the Apple logo in the shape of an apple appears on the screen. This option works for all versions except iPhone 7;

  1. A separate, more familiar approach is used in the new version; you need to hold down Power and the volume control, namely the volume down button. Similarly, you need to hold until the actions on the screen begin.

The problem can be fixed with this method, but there are several additional methods.

iPhone 4, 5, 6 or 7 won't turn on - power adapter

A fairly common problem that the iPhone 5s does not turn on is a power failure. The user, even when connected, may not see any reaction from the smartphone, but often they are not even aware of such a banal solution to the problem as charging.

The owner of an iPhone needs to connect it to a charger, no matter what the power source is: a 220 V network, a car or a computer. Do not be alarmed if there is no immediate reaction. During deep discharge, for example, when the phone freezes, it takes time for the charging indicator to appear. It is worth waiting at least a few minutes, this is usually enough time. It is better to charge for 1 hour and then try to turn it on, do not forget about the previous method, it is still applicable now. Sometimes the process never starts; this can be caused by various mechanical problems.

What can affect charging:

  1. Check the cleanliness of the connectors, remove all kinds of foreign objects and dirt with a needle or brush;
  2. Make sure that there are no kinks in the wire; there are probably interruptions there;
  3. Check the tightness of the contacts; perhaps the wire does not go in completely, then you will have to determine the reason for this;
  4. We strongly recommend using original chargers. Lightning cables from Chinese manufacturers overheat during operation and may have insufficient charging power or practically no power;
  5. Sometimes the power or charging controller fails, then you will have to use the services of a service center.

It happens that the iPhone charges, but does not turn on, especially often it reaches the logo and freezes at this moment or turns off. In this case, you can use recovery mode. To use it you need to have a computer at hand. It is very desirable that the iPhone is already connected to it first, and the PC is added to the trusted connection source, but this may not be useful.

The recovery principle is as follows:

  1. Connect your smartphone and computer;
  2. Launch iTunes;
  3. Perform a forced restart of the device - Home (for version 7, volume down button) and Power;
  4. A message will appear on the computer screen allowing you to restore the iOS system; click on “Update”.

In this case, an attempt will be made to install the operating system without erasing the files. You may need to completely restore your iPhone to factory settings. Then in iTunes you will have to go to the main tab and click “Restore”.

Ultimately, if the iPhone 6, iPhone 7 or any other version still does not turn on, you need to contact technical support. They will remotely provide instructions on how to fix the problem; if this does not help, then they will direct you to the service center closest to you. This will mean that the problem is of a technical nature and the user is powerless here.

If the smartphone was used carefully and charged with original chargers, then most likely it will be possible to restore its operation using the described methods. Otherwise, you will have to give the device to experts.

If you still have questions on the topic “What to do if your iPhone won’t turn on?”, you can ask them in the comments


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If your iPhone turns off, does not charge and does not turn on (for example, it vibrates, shows the logo and immediately turns off), do not rush to go to the service center and call a technician. In some cases, problems with Apple technology can be resolved without qualified intervention. Perform diagnostics at home, try to understand why the smartphone turns off. Try to find the exact cause of your iPhone failure and fix it yourself.


What can cause problems with iPhone?

The reasons for iPhone failure can be software or hardware. In cases where the phone freezes or turns off, because... it is configured incorrectly and is buggy, most likely you can fix it yourself. You can also disconnect and connect the battery at home if you have experience disassembling an iPhone and have tools: a spudger, a suction cup, tweezers.

If your iPhone won't turn on due to complex hardware problems, it's best to immediately contact a qualified technician. Visit an Apple service center if you suspect a manufacturing defect. And urgently seek help from a workshop if you spill liquid on your iPhone: tea, coffee, juice or other drink. You cannot dry the display with a hot hairdryer; you must immediately take the gadget to a technician. It is important to clean the contact pads and circuit boards in a timely manner to prevent corrosion inside the iPhone.

Basically, problems with iPhone (difficulty turning on) arise for the following reasons:

  • The battery is completely discharged or was in the cold (in this case you need to wait - the phone does not turn on only temporarily)
  • the smartphone was dropped, incorrectly repaired or flooded
  • there were manufacturing defects in parts (for example, the power controller, U2 chip or battery - without them the phone will not turn on)
  • the operation of the software (iOS itself or other software) is disrupted
  • a charger is used that is broken (that is, the iPhone does not turn on, although it hangs on the charger, because it simply does not charge)

Find the cause of the breakdown, act consistently and you may not have to spend money on repairs.

Symptoms of iPhone Problems

Problems with an iPhone can manifest themselves in different ways, depending on the nature of the problem. Possible situations:

  • the screen is black or has gone dark, the phone does not respond to button presses or touches to the sensor
  • The iPhone turns on, but gets very hot (you can feel the display or adapter hot) and discharges quickly (the battery lasts for several hours, even if the indicator is on, and the gadget hangs on charge all night)
  • The smartphone is charged, but you cannot turn it on - the logo flashes for a long time, iOS does not start
  • iPhone keeps turning off spontaneously
  • iPhone won't turn on, although it beeps and vibrates

If you have been using your iPhone in the cold for a long time and cannot turn it on, the situation is normal, since the battery is only designed for a certain temperature. Wait until the battery warms up to room temperature before starting diagnostics.


How can you solve a problem with your iPhone without leaving home?

First, make sure that the battery is charged and that this is not the problem. Connect your iPhone to the original charger and press "Power". The device turns on quickly under normal conditions, but if the iPhone has not been working for a long time, then most likely the battery has gone into deep discharge mode and you need to wait about half an hour. Check if the charger is heating up and if there is dirt in the connector. It is possible that the iPhone does not start because there is not enough current (this happens when using cheap chargers and connecting the battery to the USB port of the computer).

If you see a black screen and your phone occasionally buzzes and beeps but won't turn on, try rebooting it. Algorithm:

  • press the “Sleep / Wake” and “Home” buttons at the same time (if you have an iPhone 7 or 7S, use a combination of “Power” and “Volume”)
  • hold (about 10-15 seconds) until the Apple logo loads
  • connect the original USB cable to the computer and open iTunes
  • press the “Power” and “Volume” buttons (for 7th generation models) or “Power” and “Home” buttons (for iPads, iPods, iPhones 6 and earlier models); release them only when the screen goes dark
  • press Home and, having connected the USB cable to the smartphone, hold the button until the iTunes logo turns on and the plug icon appears
  • confirm the procedure for updating iOS (if you want to save the data) or restoring the iPhone (if the information is already saved on another medium)

The process of installing new software takes about forty minutes. At this time, it will seem that the iPhone has turned off - the screen will go dark, the phone will not vibrate, buzz or get very hot. The Internet connection must work well during the procedure, otherwise the software will not load.

Software settings are OK: what to do

If everything is fine with iOS, firmware and applications on the iPhone, contact a specialist.

Of course, if you have the necessary tools, you can disassemble the iPhone yourself and, for example, turn off and connect the battery. But without experience and qualifications, you can accidentally damage other parts and, naturally, violate the warranty terms.

Owners of iPhones with a valid warranty can contact employees of an authorized service center and get repairs done free of charge. If the warranty is violated (for example, the iPhone has suffered falls in water or impacts that require the case to be replaced), the best way to solve the problem is to call an experienced repairman to your home.

According to statistics, one of the most popular queries in Internet search engines is the panic phrase - iPhone turned off and won’t turn on, what should I do? The owner’s concerns are understandable; from a smartphone costing 50-100 thousand you expect uninterrupted operation without lags. But even Apple technology fails from time to time. You shouldn’t immediately blame the manufacturer; perhaps the reason is trivial and easily corrected. Symptoms of a faulty iPhone:

  1. The iPhone turned off and does not turn on, does not respond to charging, or to buttons.
  2. The display, back panel, or connection adapter of the gadget heats up. The battery only lasts for 2-3 hours, all these are signs of a faulty battery, you need to contact a service center.
  3. The smartphone is charged, but does not load beyond the logo or goes out immediately after turning on.

If the screen flickers during use, stripes appear, colors or light transmission change, the problem cannot be solved on your own, you should contact a service center.

Checking the charge

iPhone owners are happy when the battery level is enough for a working day. But, alas, this rarely happens. But by lunchtime, the insidious battery symbols are melting before our eyes. Therefore, if the iPhone 5S turns off and does not turn on, you probably missed the moment of discharge and your smartphone simply turned off.


This problem should be eliminated immediately. Connect your smartphone to a charger or use a wireless docking station. If the gadget is low, it will take up to 1 hour for the logo or charge level to appear on the screen.

What other reasons why the iPhone turned off and won’t turn on:

  1. Mechanical damage, the gadget fell to the floor, water got into it, or improper repairs were made.
  2. The smartphone was in the cold, the battery was discharged.
  3. Factory defects of parts, when the device, in principle, cannot work with such defects.
  4. iOS software is broken.

When connecting the device to the charger, check the condition of the wires and contact input.

Reboot

If the iPhone turns off and does not respond or vibrates when you press a button, but the screen does not light up, the reason lies in the software or hardware. If it is just an OS failure or one of the device elements is not working properly, rebooting the device will help. There are normal and hard reboots. In the first case, the algorithm of actions is as follows:

  • on models younger than iPhone X, press the “Wake Up” and “Home” keys; on iPhone X, XS and XR, press “Power” and “Volume”;
  • hold for 10-15 seconds until the logo appears.

This procedure will clear the cache and close open applications. If all else fails, it is recommended to perform a hard reboot. User information, passwords and other data will remain untouched. Recommendations:

  • connect the device using a USB cable to the computer;
  • download or open iTunes;
  • on your smartphone, press the combination of the “Power” and volume down buttons, wait until the screen goes dark;
  • press and hold the “Home” button until the iTunes logo and adapter icon appear;
  • On your computer, select the desired “Update” item and confirm the command.

The OS will reset the settings without affecting the internal contents of the device. But to be sure, it is recommended to save the files in advance in the cloud. Another item “Recovery” is relevant in desperate situations or when downloading a new version of the OS.

Battery Replacement

The battery life depends on operating conditions. If the battery is charged/discharged incorrectly, third-party software is used, or there is mechanical damage, the battery performance will decrease. Battery malfunctions appear gradually, battery life decreases, the device quickly discharges or takes a long time to charge. The only exception is when the breakdown is due to water getting into the housing. The decision to replace the battery is made only by the technician at the service center, where diagnostics are carried out. After finding out why the iPhone turned off and won’t turn on, contact the company store in your city. The conditions and cost of replacement depend on the cause of the problem, the name of the model, as well as the country and city. You can find prices on the Apple website.


Software problems

The reason why the iPhone does not turn on may be a malfunction in the OS. This situation is typical for cases when the user uses an unofficial OS or “unauthorized” applications and programs. A platform that is not updated in time can also cause the smartphone to not work properly.

If a simple and hard boot does not help, you will have to restore or update the software. In the first case, the settings will be reset to factory settings, or you can select a pre-made restore point. Both procedures are carried out through the iTunes application. You should take care in advance about saving important files, transfer them to removable media or save them in a shared cloud.

Mechanical problems

A popular reason why an iPhone turns off and won’t turn on is forced damage. Engineers are trying to create versatile and durable bodies, but they are all made of metal, glass or plastic and behave like all physical bodies when in contact with a hard surface.

Common mechanical “diseases” of iPhones:

  • broken screen;
  • The back cover has fallen off and cannot be installed;
  • the matrix was damaged upon impact;
  • battery dropped out;
  • board parts broke off.

The latest iPhone models have a housing that is protected from dust and water. The devices are immersed to a depth of up to 0.5 or 1 m for up to 1 hour. But there is no talk of complete waterproofness. The stability of the smartphone is affected by operating conditions, damage or wear of the case. So experiments with an expensive gadget often turn out to be sad. Flooding with water is not considered a warranty case; expensive repairs will be paid for by the owner himself.

If the iPhone does not turn on for the above reasons, independent intervention will not help, you need to contact a service center, where the damaged parts will be replaced with new ones.


The perfect design and high optimization make the iPhone 5/5s synonymous with reliability for many years, but despite this, Apple cannot avoid all problems.

Don’t give in to the illusion, a situation where the iPhone 5 won’t turn on can happen. Although it is very well designed, over time it can develop problems such as freezing, overheating, or turning off and not turning on.

If your iPhone 5 won't turn on after turning it off, this is a sign that you need to read the tips below.

After trying these few tricks, there is a 90% chance that you will fix it yourself.

iPhone 5 won't turn on - turn it on with the program

If your iPhone 5 does not turn on, you can turn it on using a proven program -

Moreover, it will also fix problems with iOS that lead to problems - of course, if the phone fell or something burned, the program will not fix it.

For every violation of the integrity of iOS, ready-made solutions are provided, and it is impossible to get confused in the interface.

Give it a try. The program works on all iOS, including the latest eleventh, and has been tested in practice.

iPhone 5 won't turn on - connect to a working charger

All older generations of iPhone are subject to a sharp decrease in battery levels. This is especially noticeable when the phone overheats (for example, a combination of high screen brightness, WiFi, Bluetooth and applications running in the background).

Another factor that causes your phone to overheat is intense solar radiation.

All this causes the iPhone 5/5s to fail, misjudge and show the wrong battery charge.

If the iPhone does not want to turn on due to low battery, then after connecting to the charger, a battery with a red stripe should appear on the screen.

Remember - the device will not turn on immediately, but only when it is charged to at least 5%, so be patient. The problem is not solved? Go to the second point.

iPhone 5 won't turn on - force restart

After connecting the phone to the charger, it still does not want to turn on.

The next thing you need to do is reboot it. To do this, hold down the on/off button for a few seconds.

If your iPhone 5/5s turns off, it should turn on - if the result is negative, move on to the third point.

iPhone 5 won’t turn on – a “hard reset” should help

A hard reset is often confused with simply turning off a smartphone. Although a soft reset is only possible when the Disable bar appears on the screen, a hard reset is possible in any situation.

It works better than just turning off your phone. A hard reset is equivalent to disconnecting the phone from the power source by removing the battery.


Try performing a hard reset according to the instructions below.
  • Hold down the Home and Power buttons at the same time. / Off" for about 10 seconds (it is important to press them simultaneously).
  • Wait until a white screen appears with a black logo in the middle.
  • Release the buttons and wait for the device to recover.

If even a hard reset doesn't help, move on to the next step.

iPhone 5 won't turn on - return to factory settings

If your iPhone5/5s still won't turn on, the most advanced action you can take is to factory reset the phone.

NOTE: Before performing this operation, make sure you have a backup of your phone.

REMEMBER: Restoring factory settings is equivalent to erasing all data and settings on your phone.

READY: In this case, simply connect your phone to your computer, turn on iTunes and select the "Restore" button.

If this doesn't even help, follow these instructions:

  • Connect the USB cable to the charging port, but do not connect it to your computer.
  • Click the Home button.
  • While holding the Home button, connect the other end of the USB cable to your computer.

If you follow the right steps, iTunes will turn on and the iPhone will automatically enter recovery mode, allowing you to completely restore your phone.

Why does the iPhone 5 light up or blink and won’t turn on?

Your iPhone has turned off and won’t turn on, but the apple lights up or blinks when starting up? This happens and is eliminated, but the whole pain is that there is more than one reason.

One of the common reasons is that the battery is discharged, but the owner seems to have enough charge.

If you are sure that the charger is working, connect it for half an hour (you can connect it via a cable to the computer) and turn it on again.

If it turns on only before the apple, then pressing the “Sleep” and “Home” buttons for 10–15 seconds often solves the problem.

But unfortunately, firmware does not always solve the problem, since the cause may be hardware.

For example, the power button has become obsolete. Although you can’t call her fragile, there are problems with her.

The charging controller may also fail, the battery may expire, or the flash memory may fail (it changes, but it is comparatively expensive).

The worst thing is if problems arise with the motherboard, since sometimes it is better to buy a new iPhone than to tinker with it (depending on what happened).

iPhone 5 won't turn on - contact a specialist

If the smartphone still does not turn on, this is a sign that external help will be imminent.

It often happens that the error turns out to be a common one, and fixing it takes a few minutes.

Therefore, if you do not want to deepen the defect or lose data on your phone, you should go to the service.


Not all problems are user error. Sometimes the phone does not work due to factory errors and faulty software.

I know from experience that when an iPhone does not want to turn on, the problem is most often related to the battery, a damaged charging connector, and a software error.

However, you can correct the last point yourself - Good luck.