Find out where the registered letter came from by notification. How to find out who a registered letter is from?

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Mail notifications are sent daily to many people in all regions of the country. Parcels, registered letters and many other postal shipments are accompanied by such a letter to the addressee. The notice itself contains little information, but using it wisely you can find out much more than is indicated in the document itself.

We will tell our readers how to find out the sender by the notification number, and what other information about the parcel can be found out from the information specified in the letter. Some correspondence is stored in post offices for a short time, which can complicate the process of receiving a parcel or registered letter.

When the need arises

Every resident of Russia can find a notice in their mailbox. Sometimes it is important not only to visit the post office and pick up a letter, but also to do it within a certain time frame. So, if there is a note on the notice that a court letter has arrived in your name, you should pick it up within 7 days. If this deadline is not met, the shipment will be sent back to the court with a note indicating that the addressee refuses to receive the correspondence. Lack of response to a judicial appeal may prompt the authorities to proceed with the consideration of the case without the participation of the notified party, which, in turn, may affect the outcome of the case.

Information

Registered letters not related to legal proceedings are stored at the post office for 30 days.

Such correspondence is not always necessary. Conclusions about whether you should pick up a registered letter or not can be made based on the sender's addressee, but it is not indicated in the notice.

Is it possible to find out

How to find out the sender of a notice? This issue is easier to solve today. Each notice is assigned a number that allows you to track the shipment itself. The notice contains only partial information about the parcel:

  • Type of departure;
  • Parcel weight;
  • Sender country.

This information is not always enough to decide whether it is worth picking up the letter or not. Recipients have 2 methods available to them to find out who sent you the letter.

You can contact the post office staff by phone and request information about the sender. However, employees do not always agree to provide such information, citing job descriptions. However, today there is a much more effective way to find out who sent you a registered letter.

How to find out: instructions

Information

You can find out the sender of a registered letter via the Internet by the notification number.

The tracking number is located at the top of the notice under the barcode. It allows you to track a letter and identify the sender, if the information is used correctly.

On the Russian Post website

In order to find out the sender by the notification number on the official website of the Russian Post, you must enter the identification code in a special field by clicking on the following link. The following information will be available to you:

  • Departure date;
  • The address of the post office from where the letter was sent.

It is important to note that you can recognize a specific sender by track number only in cases where his data is indicated on the parcel or letter. If you ignore the notification, it will simply be returned to the sender's post office.

At www.track-trace.com

If you have received a notification that you have received a parcel or registered letter via delivery services or a forwarding company, then you can track the sender using this resource.

On the website you will need to select the company through which the shipment is carried out and enter the track number specified in the notice. As a result, you will receive all the information you are interested in about the parcel that you are about to receive.

Remember the postman Pechkin with the phrase: “...but I won’t give it to you, because you don’t have documents!”? A registered letter refers precisely to such correspondence, which is transmitted exclusively to the addressee after presenting his passport.

Main features of registered letters

The weight of a written message delivered against signature must not exceed 100 grams. Delivery time ranges from 3-4 days to two weeks (for remote parts of the country). It also has the following characteristics:

  1. May be with or without acknowledgment of delivery.
  2. The recipient always receives a notification asking him to appear at the nearest Post Office.
  3. If the letter is not picked up within 5 days, the notification is sent again.
  4. After a month, unclaimed correspondence is returned to the addressee.

Finding the name and address of the sender in the notice is an unprecedented rarity. Typically the information is limited to just the city and zip code. But how can you find out who a registered letter came from?

The Internet is your reliable assistant

Each receipt is assigned a unique number. The first 6 digits are the post office index, numbers from 9 to 13 are the notice number. This data helps you track your registered mail.

Armed with a postal notice and a computer with Internet access, go to the Russian Post website russianpost.ru or the track-trace.com resource - for international correspondence, that is, for letters that are delivered using DHL or EMS sample services. Enter the 14-digit ID number listed below the barcode and press Enter.

If the sender is a private person, then his address is written in full. In the case of government agencies, you can usually only find the abbreviation of the name, post office code or city.

Visit to the post office

On the right side of the notice is the address where the message is located. Upon personal visit and presentation of documents, you will be able to find out where the registered letter came from:

  1. After you sign for receipt and notification, you will be given an envelope containing either the full address or the organization's stamp.
  2. You can ask the postman to show the envelope before delivery. Then you can decide whether to confirm receipt or not.

And one more point: if there is no “post restante” mark, the paper can be transferred to someone close. This means you have a chance not to receive it personally, but still find out who sent it.

How to get information by phone?

It is sometimes possible to obtain the information of interest in a telephone conversation with Postal employees. Ask them how to find out the sender of a registered letter. You will certainly be asked to introduce yourself, provide your home address and receipt number.

The next method is to call all official organizations that may have claims against you: the court, the tax office, etc. Most often, these institutions use the service of registered letters.

On a note! If you are trying to find a way to find out who sent a registered letter, but do not have enough information:

  • DTI. Messages from government services usually come with the prefix DTI (additional technological index). This is how they mark correspondence with receipts for paying car fines, subpoenas to court or the military registration and enlistment office, notices from the tax inspectorate, and sometimes reports on dividends from shares;
  • GCMP stands for “main center for long-distance mail transportation;
  • ACS is an automated sorting center.

It turns out that the surest way to find out who sent you what is to go to the Post Office, sign for receipt and pick up the treasured envelope. Only this option will remove all doubts and give 100% results.

Despite the variety of transport companies, Russians choose Russian Post. And not only because of the low cost of postal services and delivery to any corner of the country. And because the company annually expands the range of activities, optimizes the work of branches and adheres to the pace of modern life, opening new services. In this article we will tell you in detail about Russian Post, tracking items, paying for services, delivery and much more.

Electronic appeals to Russian Post

Select the topic you are interested in and fill out the form to submit your request to a Post Office employee.

  • Request for reference information
  • Claim to search for postal items in Russia
  • Claim to search for international mail
  • Appeal regarding the work of the post office
  • Postman job reference
  • Online subscription request
  • Subscription at the post office
  • Application for postal transfers
  • Payment requests
  • Service claims
  • Contact for courier delivery

If you have not found the answer to your question, contact the Russian Post support service

8-800-2005-888


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All about Russian Post

Russian Post is one of the largest companies in the Russian Federation, a state postal operator providing a range of postal, financial and commercial services in the country.

Russian Post consists of 42 thousand branches and more than 350 thousand postal workers who carry out uninterrupted dispatch, delivery, tracking of items and perform many other functions in order to provide the population with quality services.

Russian Post has an official community on the social network Vkontakte (address - http://vk.com/club49069650. Here you can find out a lot of interesting and useful information regarding the work of branches, familiarize yourself with the Russian Post schedule on holidays and weekends and communicate with others members of the group.


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New tariffs of Russian Post

The Federal Antimonopoly Service has approved the maximum maximum tariffs for the services of sending domestic Russian correspondence provided by the Federal State Unitary Enterprise "Russian Post". Order No. 541/17 dated April 20, 2017 was registered with the Ministry of Justice and officially published on May 23, 2017.

The increase will affect many tariffs. In particular, the tariff for registered mail weighing up to 20 grams. instead of 37 rub. set at 41 rubles, for a valuable letter up to 20 grams. instead of 90 rub. - 95 rub.

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Personal account on the Russian Post website

By registering in Personal Account of the site, customers receive a lot of benefits. They can do the following:

  1. Maintain a list of track numbers for parcels sent by Russian Post.
  2. View shipment history.
  3. Receive email notifications that your parcel has been sent to its next destination.
  4. Order parcel delivery to your home.

Note: The 10 most popular personal accounts are described in detail to manage your MTS, Megafon, Beeline, Rostelecom, Sberbank, tax account. The question of how to log into your personal account is considered.


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Post office. Shipment tracking

On the page www.pochta.ru/tracking you can find out the location of the postal item. To do this, enter the track number in the “Tracking” field. If you want to get information about several objects, enter all identifiers, separated by a space.

You can also use mobile application, and you will receive notifications about the movement of your parcels.

Where can I find the tracking number of a postal item?

It is indicated when sending the following objects:

  • Parcels.
  • Registered letters.
  • Custom parcels.
  • Custom postcards.

The postal identifier for domestic Russian shipments consists of 14 characters, international ones - of 13.

How can I find out where a notification for a registered letter came from?

Notices often arrive to receive a registered letter from the post office. How to find out who sent the letter, is there any point in wasting your time to receive it?

To do this, look, then go to postage tracking page. We indicate there the track number from the notification and receive the sender and his address.


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Search for post offices

You can send transfers, letters and parcels (within the country or abroad) at any branch of the Russian Post. This is a simple procedure that does not take much time. But EMS shipments, large parcels and express transfers are available for sending only in specialized branches.

You can select a suitable branch in the “Search for branches” section at www.pochta.ru/offices .

To search, you need to fill in the minimum information - index or address and click on the search button.

If you need a specialized department, use the buttons located below the search bar:

  • Around the clock 24/7.
  • Open on Sunday.
  • Parcels from 20 kg or large ones.
  • Center for issuing and receiving parcels (CVPP).
  • EMS shipments
  • Fast and Furious express translations.
  • Western Union express transfers.

To find a branch near your home or work, use the Turn on location feature at the bottom of the page.


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Call a courier

For those who do not have time to send a letter or parcel, Russian Post provides the “Call a Courier” service. You can order it on the official website by going to www.pochta.ru/courier .

To use courier delivery, fill out the following form:

If courier delivery is not available at the point where the parcel is received, then when you fill out the first two fields, a notification about this will appear: “There is no courier service in the city. The recipient will be able to pick up the letter or parcel at the post office.”

After submitting the form, an operator will contact you to clarify all the details. Then the courier will arrive at the specified time. He will pick up the shipment, issue a check with a Russian Post ID (track number) and deliver the parcel or letter to the recipient.

The comments indicate the information that the courier needs in order to get to you. For example, if your house is difficult to find, describe the exact route to it.

To cancel the courier call or reschedule the visit, call the EMS service in advance at

8 800 200-50-55 .


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Find out the index by address

Postal Code is the number of the post office, which is responsible for several streets or an entire area. On the page http://www.pochta.ru...index you can find the index by simply entering the address of the recipient or sender in the search bar. In addition to the index, the service will provide information about the location of the post office, its work schedule, as well as telephone numbers.

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Print postal forms

On the page www.pochta.ru/forms-list You can print the forms needed to send money transfers, parcels or letters. To do this, you need to go to the desired tab, fill it out, save it in PDF format, then print it and bring it to the post office. If you do not know what forms you may need to send, it is recommended that you use the help on the type of submission on this same page. After which, depending on the selected option, a window will open where you need to fill in the proposed fields.

For example, select the type of shipment - “Parcel”. The calculation page will open:

Once you have indicated where the parcel is coming from and where it is being sent, you can proceed to the next step - “Delivery method”.

Three options are offered:

  1. “Regular” - from 198 rubles.
  2. “Accelerated” - from 322 rubles.
  3. "Courier" - from 270 rubles

The next step is “Additional services”.

It includes:

  • Notice of delivery. The parcel will be handed over to the recipient against signature, after which the sender will receive a signed notification.
  • Valuable. By using this service, in case of loss of a shipment, you can receive a refund of its cost (full or partial).
  • . The recipient receives confirmation of the contents of the parcel, certified by a postal worker.
  • C.O.D. If the recipient must pay for the parcel.
  • "Caution" mark. Ideal for sending valuable items, glass and plastic items.

Multiple selections are allowed.

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Various types of forms are available for printing, grouped according to their purpose.

Domestic shipments:

  • Notification form in SMS messages.
  • C.O.D. Form 112ep.
  • Address label. Forms 7-a and 7-p.
  • Description of the attachment. Form 107.
  • Covering address. Form 116.
  • Statement of claim for shipments within the territory of the Russian Federation.

Receipt:

  • Notice. Form 22.

International shipments:

  • Customs declaration CN 22 and CN 23.
  • Conveying address CP 71.
  • International parcel parcel address label.
  • Claim statement for international shipments.
  • Small package address label.

Money transfers:

  • Translation of "Fast and Furious". Form 112fp.
  • Postal transfer. Form 112ep.

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Registered letters in electronic format

Not all registered letters are collected from post offices. And the point here is not the laziness of the recipient or the irresponsibility of the postmen, but the fact that often the addresses of registration and actual residence do not coincide. But such letters, as a rule, contain quite important information. And as a result, the recipient may miss the time to pay the debt or fine, which will entail the accrual of penalties and other administrative penalties.

To enable online delivery of registered letters, go to the official website of the Russian Post and go to the page with the address http://zakaznoe.pochta.ru/. You can disable the service as unnecessary at any time.


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Official subscription agency of Russian Post

Official page - http://izdatel.pochta.ru/

Thanks to this service, it became possible to work with Russian Post without intermediaries.

To add publications to the subscription catalog, you must use the publisher’s personal account. To do this, you must go through the registration procedure.

Advantages of the service:

  1. The conclusion of the contract is carried out in an expedited manner. The electronic version is signed within 5 minutes. In 3 days the paper version will be ready.
  2. The ability to set subscription indices and prices for regions and benefits for certain categories of citizens.
  3. Pricing is transparent.
  4. Ability to track the number of subscribers.
  5. Storing publication data in the service system. Therefore, you won’t have to re-enter them before the subscription period.

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Mail tracking via API

The page http://tracking.pochta.ru/ provides a service for online stores and large senders. Its convenience lies in the fact that customers, when viewing their orders, will see all the information regarding the movement of shipments. Previously, to obtain such data, you had to copy the shipment number and use a search on the Russian Post website or third-party services.

There are two operating modes:

  • Single access.
  • Batch access.

Single access

Allows the possibility of obtaining information on one registered mail item per access to the Service.

The following queries are available:

  1. Receiving data on cash on delivery transactions associated with the shipment.
  2. Obtaining information regarding all operations that were performed on the item.

Batch access

Provides the ability to track multiple shipments in one request. Up to 3 thousand track numbers are allowed in one request.

Working with the Tracking Service API is carried out in two stages:

  1. Request for a ticket to prepare information containing a list of shipment identifiers.
  2. Receiving a response on a ticket.

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Save on fines with Russian Post

According to the new rules of the Code of Administrative Offenses () dated January 1, 2016, it became possible to receive a 50% discount for minor traffic violations. This rule is valid for 20 days from the date of the decision.

By registering in your personal account on the website http://zakaznoe.pochta.ru, you can pay fines from an electronic wallet or bank card. Registration is free. Through the Russian Post website, citizens will be able to receive electronic notifications from the Federal Bailiff Service and the Ministry of Internal Affairs.


It is shown how to find out, check and pay the official traffic fine 2015. This can be done both by the registration number of the car and by the driver's license number, by the last name of the car owner on the official website of the traffic police.

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Convenient service for small and medium businesses

Russian Post has launched a new service for sending information and advertising, operating within the region. The service is calculated automatically. Concluding an agreement with the Post Office is available online. Using this service, you can inform residents of a certain area or even home about the opening of a new vacation spot or upcoming event.

Service address - http://geo.pochta.ru

The senders are responsible for the accuracy and legality of the information disseminated. But Russian Post still carries out preliminary checks of mailings to protect its customers.

Residents of the following cities will be pioneers in organizing the work of the new service:

  • Moscow.
  • Krasnoyarsk
  • Arkhangelsk.
  • Saint Petersburg.
  • Novosibirsk
  • Rostov-on-Don.
  • Stavropol.
  • Kazan.
  • Nizhny Novgorod.
  • Samara.
  • Volgograd.
  • Ekaterinburg.
  • Vladivostok.
  • Omsk.

In the future, the http://geo.pochta.ru service will become available in other regions of Russia.


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Innovations in the work of the Russian Post website

A “Postcards” section has been added to http://pochta.ru. Now senders will be able to find out the cost of sending postcards within the country and abroad. The Russian Post tracking page displays detailed data on the exact time of all stages of delivery of the item.

Delivery information for tracked items can now be obtained in document format with a qualified electronic signature. According to Article 63 of the Federal Law “On Electronic Signature”, this document is equivalent to a paper document and is used in any legal relationship that does not contradict the legislation of the Russian Federation. An exception will be cases when, according to regulatory legal acts adopted in accordance with Federal laws, there is a requirement that a document must be drawn up only on paper.

To download a document with an electronic signature, enter the shipment track number on the tracking page. The service is free.

The portal also informs clients about updates that have appeared since the last visit to the site.


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Search for missing items

Unfortunately, not all parcels and letters reach their recipients. If a similar event affects you, follow the instructions:

  1. Check the status of your mail item using the tracking number. If there has been no new information on the location of the object for a long time, contact any branch of the Russian Post to begin the search.
  2. You should go to the department with a statement of claim (print it on the website in the “Forms” section).
  3. Along with the search application, provide a copy or original of the receipt received upon dispatch and a citizen’s passport.

Applications to search for a shipment are accepted if it was lost no more than six months ago.

The application is submitted by the sender or recipient or an authorized person by proxy.

No later than 2 months after submitting the application, Russian Post must inform the applicant about the search results. The response is sent by registered mail.

If the parcel or letter could not be found, the applicant is entitled to compensation. The sender has the right to refuse compensation in favor of the recipient.


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Mobile app

Russian Post has developed a mobile application with which you can use the following services:

  1. Receive help from a consultant online.
  2. Search for the nearest post offices.
  3. Track Russian Post mailings.
  4. Arrange for home delivery of parcels and small packages.
  5. Take advantage of feedback from post offices.
  6. Receive pop-up notifications about changes in the status of tracked items.

You can download the application on the page http://www.pochta.ru...ation


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Have you found a notification in your mailbox that a registered letter has arrived in the mail, but the name of the sender of the letter is not indicated? In this article we will figure out how you can recognize the addressee.

Find out who the registered letter is from by picking up the letter from the post office

The most common way to find out the sender of a registered letter is to go to the post office with the notification received and receive this letter. When the envelope with the letter is already in your hands, inspect it: it should indicate the sender's address.

Find out who the registered letter is from by notification

The notice contains a postal ID number under the barcode. To find out the addressee, just enter this number on the website http://www.russianpost.ru/tracking20/. For other postal organizations (DHL, UPS, etc.), the addressee can be found by following the link http://www.track-trace.com/ and also entering the postal ID number.

Another way to find out the addressee by notification: also find the postal ID number under the barcode, call the post office, dictate the number, your full name and place of residence and ask for information about the sender of the registered letter.

Find out who the registered letter is from by agreeing with the postman

The postman can deliver a registered letter to your home. Ask him to show the letter before you sign the notice (if necessary, show him your passport). Perhaps the postman will agree.


Find out who the registered letter is from using your deduction

If the sender's address is not indicated on the envelope of the letter, then you can find out the addressee by paying close attention. Pay attention to the envelope and stamps. There are envelopes and stamps that can only be purchased at certain post offices. This fact will indicate to you the area where the sender of the letter may live. Read the letter itself. Pay attention to the vocabulary. Some language constructions are characteristic of residents of a particular city or country. Examine the text of the letter for literacy. Grammatical errors can indicate the age or nationality of the addressee. If the letter is written by hand, analyze the handwriting of the sender of the letter using special reference books. This will help to find out the character of the addressee. Once you have collected all this data, analyze it. It is quite possible that the author of the letter is someone you know.

And finally, a little trick in exposing the sender of the letter. If you guess that your friend is the secret addressee, tell him this to his face, providing all kinds of arguments confirming your rightness, and even those that mean nothing. The main thing is that during your speech, do not give your friend the opportunity to justify himself. Then he will give in and admit to sending the letter.

Russian Post, with all its shortcomings, continues to fulfill its responsibilities. Letters are delivered, parcels arrive, and postmen deliver notices. Sometimes people receive a notification that they do not understand, with the designation “ZK” on it, and information that a registered letter is waiting for them at the nearest post office.

Naturally, before you go to receive it, it is advisable to find out what these two letters mean.

How to decipher the meaning of "ZK"

So what does ZK encoding mean? In this case, everything is quite banal: this is a notification of a registered letter. That is, to receive such correspondence, you must personally visit the post office and provide an identification document to receive it.

The encrypted translation is clear. But from whom the registered letter was sent ZK is not written on the notice. Naturally, the recipient's next desire is to find out. To do this, you can try the following options:

  1. Go to the official portal of the Russian Post, where you can enter the fourteen characters of the code located under the barcode into the search bar. The site will quickly provide information if domestic and correct encoding is used.
  2. If the correspondence was sent from abroad, then you can visit one of the alternative Internet resources, where you can repeat the above operation. For example, you can go to track-trace.com, 17track.net and so on.
  3. Contact a post office representative by phone and ask the latter to read the information on the letter itself. Unfortunately, a positive result in this case is unlikely, since employees of such organizations rarely agree to fulfill such requests.
  4. Directly visit the required branch of the Russian Post, where, without putting your signature on the receipt, inspect the envelope, citing the fact that you want to make sure of its integrity.

After identifying the sender, you can decide what to do next.

Further plan of action

Before deciding on further actions, you need to know a few nuances:

  • Typically, such letters are sent by various government or financial institutions. That is, the envelope may contain information from the tax service, court, pension fund, credit organization, and so on;
  • Most of these senders believe that the information they sent reached the recipient and was read by him.

Then everything is simple - go get it with your passport and notification, or leave it at the post office. If a person does not want to pick up the envelope, then after a certain time it will be sent back to the sender. Typically, storage periods range from seven (for ship notices) to thirty (for other options) days. But, as already written above, the sending organization will consider that the person was familiar with the information - this should be taken into account when choosing their actions.