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Installation and configuration of mini-PBX. Virtual PBX "Telfin.Office" Connecting a virtual PBX

Connect the number of the desired region and start receiving calls from potential clients without opening an office.

Optimization of receiving incoming calls

Flexible PBX settings allow you to use remote staff or a regional call center to process calls from metropolitan regions

RENDER.RU is the largest information resource in Russia on computer graphics.

Virtual numbers 495 helped organize a virtual representative office of the company in Moscow. Flexible voice menu settings organize the redirection of 100% of calls to the numbers of the necessary specialists, increasing the quality of service for the company’s clients.

Uniting mobile and office employees into a single network with a single company number

Even when calling from an employee’s mobile phone, the client’s company number is determined. And your employees are always available to customers.

Many numbers - single call center

ATS "Telfin.Office" calls to different company numbers, will show employees which number and from which region the call came.

Impericom is an official dealer of popular manufacturers of geodetic, laser and measuring equipment.

Thanks to the Telfin.Office ATS, the Impericom company is available to clients day and night and is ready to advise the buyer by phone. After 18:00, redirection is triggered to mobile sellers, and on weekends - to the head of the sales department. In case of force majeure, such as a power outage, customers can still reach us without any problems.

Unified corporate telephone network

The virtual PBX "Telfin.Office" unites office, mobile, and remote employees into a single network with employee short numbers.

Improving the quality of customer service

Wide range of control tools from call recording to “Monitoring” and “Call Evaluation” modules

Milavitsa Mos is a well-known chain of lingerie brand stores in Russia.

A unified corporate telephone network with free communication between store and office employees ensures savings on communications. A corporate telephone number for communication with all company employees, including remote ones, simplifies and speeds up work. Call recording makes it easier to monitor compliance with customer service standards when communicating over the phone.

Integrations with CRM

Calls directly from CRM, a card with information about the client that pops up on the monitor screen when there is an incoming call, creating a new contact automatically, call history directly in the client card and many other useful features.

Call recordings

History of interaction with clients. Monitoring the work of employees, training newcomers using the best examples and analyzing completed calls.

DARTA company is a team of professionals in the field of online advertising and website development.

DARTA combined a virtual PBX and CRM, which made it possible to accurately and promptly conduct reporting on clients. Now all the necessary information on clients is stored in one place. Customer analytics helps control sales levels.

Connecting home and mobile phones to the network

Internet telephony connects all offices and individual employees into a single telephone network. Transferring and forwarding calls evenly distributes the workload of staff.

Reducing the number of unanswered calls

The Telfin.Office virtual PBX instantly connects the caller to one of the available dispatchers. If all employees are busy, the system keeps the customer on the line, informing about promotions and special offers of the company.

"Phaeton" is a 24-hour taxi service that also offers rental of trucks, minivans, and foreign cars with a driver.

Virtual phone numbers have helped organize remote workplaces. Customers call regular local telephone numbers, but calls can be handled by an operator located in any of the company's offices - sometimes even working from home.

Our company is developing dynamically. Divisions are growing, new ones are appearing, business processes are changing and being optimized.

With the cloud PBX from Tsifra-Telecom, it is possible to quickly resolve switching issues of varying complexity, including integrating mobile phones with the PBX, monitoring the quality of communication between employees and clients - the functionality allows, the interface is intuitive.

I would especially like to note the high quality of technical support.

Kudryaev Alexey

Head of IT department

Due to the nature of my work, I conduct a lot of telephone conversations with my partners located at a considerable distance: near and far abroad, all regions of the Russian Federation, the Moscow region. To reduce costs without losing the quality of communication, I use IP telephony. A significant disadvantage of IP telephony compared to mobile communications was the need to be present in the office to make outgoing calls. This severely limited my communications or led to unnecessary additional costs for mobile communications. This problem was completely resolved by connecting the Mobile PBX service. At the moment, I have the opportunity to call at minimal rates from any place in Russia where there is cellular communication, and the technical support of Tsifra-Telecom has organized the most convenient logic for the operation of my virtual PBX.

Cooperation with the Tsifra-Telecom company allowed me to:

1. Using the connection is as convenient as possible, without any restrictions

2. Do not exceed the subscription fee for expenses

3. Have opportunities to develop corporate communications (employee internal numbers, etc.) for the future

Muryshkin Dmitry

Individual entrepreneur

“Our company “CITY POSTER” has been cooperating with the company “Tsifra-Telecom” for three years. And we have never regretted it.

Tsifra-Telecom employs true professionals who know and love their job. At our first meeting, we simply voiced to the company’s specialists our wishes and needs in the field of organizing telephone communications and received quick, competent, understandable advice and practical assistance. As a result, we received high-quality, inexpensive telephony in our office and a high level of service for the past three years. When we had any questions or wishes (change call forwarding, etc.), it was enough to contact the company employees by phone, and we were always promptly provided with assistance and technical support. Convenient, simple and reliable!

We recently opened a second, additional office of our company. The question of who will provide us with telephone services is not a question for us: of course, Tsifra-Telecom. They have proven themselves not only as excellent specialists, but also as good people with whom it is a pleasure to deal. The slogan of this company is “Affordable and high-quality communications,” and they fully justify it.”

Olga Antipova

MAGNA ART - “CITY POSTER”

We have been using the services of Tsifra-Telecom for 7 years.

Initially, we simply received consultations on the operation of our telephone system on AVAYA equipment, over time, the consultations turned into more extensive interaction, and what is very important for me, the company’s specialists perceived all our questions or problems as their own. All problems, malfunctions, etc., were resolved quickly and efficiently, the visit of Tsifra-Telecom specialists, calls (to solve our problems) almost at any time of the day, allowed us to always be in touch with clients. It’s been four years now since we switched to IP telephony based on a virtual PBX from Tsifra-Telecom. All support, configuration and organization of the system was undertaken by the specialists of this company. Tsifra-Telecom is one of the few companies in the IT business that does not just sell services and solutions, but perceives customers as friends, and this cannot but rejoice. I am very glad that my company has Tsifra-Telecom as a partner.

Use a SIP phone, computer, smartphone, tablet, IP gateway with analog devices! Virtual PBX virtual PBX is a service that replaces a physical, office station. The service consists of the fact that the company receives full use of the functionality of a telephone exchange physically located at the provider, and pays a subscription fee for using telephone communications.

« Virtual"takes its meaning from the Latin word vir"man". Virtus was used to denote the totality of all qualities inherent in men: physical strength, valiant behavior, moral dignity. The modern meaning of the word is a certain state of an object in which there is no difference between the real and the imaginary. Virtual PBX can be located anywhere on the Internet connecting subscribers for voice communication. The canmos provider connects your phone via the Internet for free, allocates a resource, and provides access to statistics! For negotiations, a station is required to which the subscriber will be connected; all negotiations will be carried out through it. In order to make a call, you need a number that connects two phones using stations, creating a temporary channel for conversation; after its end, the channel is automatically sorted out by control stations.

Virtual PBX connects an IP phone within a few minutes, manages international/international routes, collects statistics, records conversations, creates a call plan for both outgoing and incoming calls, fax, answering machine, greeting. Functionality: automatically receive calls and call any number, listen to answering machine via E-mail, use a multi-channel number, receive scheduled calls, multi-level voice menu, subscriber grouping, call distribution, call interception, black and white lists, etc., short numbering. Convenient and simple connection: softphones installed on a computer or smartphone, IP gateway with analog telephones, IP phones. A wide selection of devices or programs for calls from a large number of manufacturers. The most technologically advanced, simple, fast way to connect is to use the Internet. High-quality long-distance business negotiations are provided by optical cable or Q&Q technology. The transition to a new level is carried out within a few weeks after approval, the optical cable is introduced into the building by the telecom operator canmos. Optical lines can transmit a large amount of information at the speed of light; a dedicated channel ensures transmission of a high-quality signal without interference from the provider to the subscriber.

Management and quality of telephone conversations is becoming a business tool and an important element of the enterprise’s work; most modern legal entities pay serious attention to their development. A lot depends on the quality of communications - from the effectiveness of interaction with subscribers to increasing the level of organization management.

Canmos communications will save a lot of money, and also get an excellent resource for automating many business processes. The signal is transmitted using a station, which is located in the provider’s server rack. In this case, direct installation of bulky equipment in your building is not required. This greatly simplifies the connection process.

Heads of enterprises, structural divisions, managers and individual entrepreneurs strive to ensure that their organizations reach a new level. Everyone is interested in increasing the number of customers, increasing the efficiency of their enterprise, reducing costs, increasing sales, and successfully promoting goods or services. The use of our technologies solves these problems, taking business to another level.

An innovative business requires the need to make a large number of calls, manage contacts with contractors, and plan meetings and tasks. Managers contact subordinates, employees communicate with each other to resolve certain issues, operators or managers accept requests from subscribers. For this reason, the importance of aspects such as:

  • speed and quality of signal transmission;
  • uninterrupted operation;
  • functionality;
  • possibility of connecting a large number of numbers;
  • reducing telephony costs without losing its efficiency.

Our connection fully meets the criteria listed above! CRM, SBC perform the necessary functions for business. Signal transmission is carried out using encrypted channels on the Internet and optical cable, so the quality is maintained even under heavy load conditions.

Using a dedicated channel will protect against various interruptions caused by congestion. The network can easily withstand the required load, you can connect the required number of numbers and lines, and quickly solve problems related to the work of your company.

Peculiarities

Innovative telephony, controlled via the Internet. Phones are connected via an optical cable or via the Internet to an existing station in a Canmos server rack. This technology is ideal for medium-sized companies, small businesses, call centers with 2-15 operators. Our company makes it possible to open a branch or call center in Moscow without an actual presence.

All work of the new structural unit will be carried out through a VPN, which will connect the remote office and the actual location. Connecting it will allow you to solve many problems of business optimization and automation. Opening a company or new business always leads to additional expenses. The use of modern technology will allow you to reduce costs to a minimum, use existing telephone sets, free of charge (software). However, the quality of communication and its efficiency will be at a higher level when using IP phones and optical cable between the provider and the subscriber.

Functionality

Excellent functional resources. Important functions include:

  • voice menu;
  • Internet telephony;
  • ability to record conversations;
  • forwarding to mobile phone;
  • auto-attendant;
  • filtering of exports;
  • adding new numbers.

Setting specific functions depends on the tasks you intend to solve, as well as your personal preferences. You will be able to manage all network subscribers and control telephone calls. The work will be systematized according to specific conditions.

Working with clients

Nowadays, companies are actively “fighting for clients.” Moreover, the winner here is the one who uses the most effective tools in conjunction with CRM. When a person wants to order a product or service from you, it is very important to retain that customer. Modern technology will help you with this.

If a buyer or customer calls and hears a busy signal on the phone, he will turn to your competitors. To avoid this scenario, use call forwarding and a database with all calls available for viewing in a convenient interface. With this approach, the incoming call will definitely be handled by one of the available operators. If the client called outside of business hours, contact him as soon as possible.

Recording conversations will allow the manager to monitor the work of his subordinates, identify and analyze errors, and make adjustments to the activities of operators and managers. So a modern PBX becomes an excellent assistant for improving the operation of an enterprise.

Virtual PBX for free

Businesses that choose to use modern technology take an approach that combines quality and reliability with minimal connection costs. An excellent solution would be to connect your phone to a virtual PBX for free. You get modern telephony that works via the Internet. At the same time, such a connection becomes the most profitable for you in terms of financial costs.

You receive a free interface in which all conversations, numbers, call times are reflected, and the most economical international/international route is selected. Connect for free and pay only the costs of LD/ILD and subscription fees; the functionality can replace a regular office telephone exchange, and its capabilities will be noticeably higher. Virtual technology has significant advantages, due to which it is very popular these days. Business owners, managers of enterprises and institutions willingly use such competitive advantages.

The functionality involves a large selection of settings, thanks to which the company can connect additional functions depending on the needs of the company. Analog and other obsolete equipment are becoming a thing of the past. Enterprises and organizations are beginning to use more efficient means.

Free, convenient and practical

Modern technologies are seriously convenient. The user does not need his own station, since it is connected to the provider’s cloud server. An employee only needs to have one of the technical kit options:

  • IP phone
  • PC or tablet with ZoiPer program;
  • Smartphone with ZoiPer program;
  • Phones and gateway.

Connection of the equipment chosen by the subscriber is carried out in 15 minutes via the Internet or using an optical cable, providing high-quality communication without interference and without losses.

There is no need for geographic reference to your company's office. Employees can communicate with each other from different locations. It becomes much easier for managers to monitor the work of subordinates using CRM. The efficiency of interaction with customers, clients and partners increases. With such telephony, many conversations take place online and go beyond the office walls.

Canmos makes it possible to unite all structural divisions of your company into a single network. In this case, you use one multi-channel number or several. It all depends on your personal preferences and the tasks that need to be solved. Short numbering is provided for communication between users within the network.

If you made the right decision to connect a free virtual PBX to replace the old one, the effect will be immediate! Such telephony will be an ideal option for processing calls from buyers and customers; it can be used to organize the work of a call center.

Free and effective

When connecting, it is possible to save the current number using the FXO gateway. Some companies resort to such tactics to retain existing subscribers. Other enterprises prefer to use everything new, believing that they will not have any losses.

The capabilities of a virtual telephone network allow you to process a larger number of calls. Moreover, even under heavy load, telephony works without any interruptions. This becomes another argument in favor of implementing such a solution. Poor-quality telephone communications lead to losses for an enterprise if profits directly depend on the volume of accepted applications. Virtual PBX is efficient and reliable, so you are confident that the client will get through to you.

The technologies used in such telephony can withstand heavy loads. The quality of signal transmission remains at a high level even with maximum network load. Telephony carried out via the Internet significantly outperforms traditional telephony.

The principle of a free virtual PBX

The principle of connecting to a virtual PBX:

1.Free is not only a way to cut costs.

2. Moscow city numbering with the required number of lines is allocated.

3.Set up a call plan for internal lines.

4. You can set the maximum amount you can spend per day. Fool proof.

5.The quality of communication and the established rules are checked.

You get a telephone network that is extremely easy to use. The subscriber makes a call that goes to your phones according to the established rule. Up to hundreds of people can call one number at the same time. The call is processed according to the selected settings.

In most cases, the caller is immediately connected to an available operator. The exception here is when all operators are busy. In this situation, the caller is asked to wait - he receives a special voice message. When one of the operators is released, a connection immediately occurs.

The operator or manager can talk for an unlimited amount of time. In this case, the conversation is recorded, and the manager receives information to analyze the activities of his employee.

Useful features and benefits

In general, the canmos policy is ideal for small and medium-sized businesses, pay a subscription fee for lines and outgoing calls at surprisingly low rates, the virtual PBX itself is absolutely free, regardless of the number of employees, functionality, etc. All international/international calls follow optimal routes, call quality is high, prices are good, integration with CRM is the best in price and quality.

Communication stands out for its advanced functionality with many different elements. The following functions play a special role:

  • automatic call processing – allows you to forward and receive calls according to the scenario specified by the settings;
  • voice menu – helps the caller obtain the necessary information and better navigate;
  • collection of statistics – the history of incoming and outgoing calls is stored in the user’s personal account;
  • black and white list – simplifies the call processing process;
  • a call back from the website - improves interaction with a potential customer and buyer, increases the possibility of concluding a deal.

Such telephony provides additional opportunities for the company; you can connect for free in 20 minutes. And you don't need to use any equipment. You are spared the need to purchase expensive stations, switches, etc.

You will save significantly on communication services, since Internet telephony is much cheaper. Allows you to easily interact with employees who work remotely or are located in another city. Telephony expands the capabilities of your company.

TLS and HTTPS protocols provide secure and reliable connections. Competitors and attackers do not gain access to your information. Even if you have no Internet or a power outage, you can maintain contact with the client who called. This feature is available thanks to your provider's equipment.

Interaction with Canmos

The Canmos company connects to communication services on the basis of a license and contract. We configure telephony based on the tasks that your organization needs to solve. Thanks to modern technologies, your customers' requests turn into sales.

A PBX operating on the basis of cloud solutions significantly improves the quality of service. You get rid of missed calls and retain potential clients, turning them into real ones. Your enterprise becomes more mobile, which is achieved through automation and optimization of many processes.

Clients and partners become more loyal to you. The level of trust increases, the image of the organization improves, and costs are optimized. Cloud telephony will help your organization reach the next level.

To realize the benefits of such a PBX, interaction with an experienced provider is necessary. Canmos will help you get telephony aimed at developing your company and solving the problems you need. Use innovative communication tools to help your business.

Safety and reliability

For innovative companies, the information security factor plays an important role. It is extremely important that confidential information does not fall into the hands of attackers. Some negotiations contain information that should not be available to third parties. A virtual PBX can protect you from interception of such information.

The signal is transmitted using a special encrypted protocol, so attackers will not be able to listen to such a conversation. You get safe and reliable telephony that can protect you from failures and interception of confidential information.

Provider

The company providing communication services, the communication provider, is of great importance. It is better to cooperate with an experienced provider who has proven himself in the business. The capabilities of a virtual network can be fully realized when you deal with professionals.

Order the service from Canmos and you will receive high-quality telephony for your organization. We customize the network based on the client's needs, without offering unnecessary costs for additional features. Canmos specialists have extensive experience working with customers of different levels. We will offer a network that suits your business needs. The tools you choose will solve the necessary business problems. Network maintenance is carried out by our company's employees. You are freed from the need to purchase any equipment, since communication is carried out thanks to the capabilities of our company. Use our opportunities to develop your business.

Free connection!

Fast free connection. You can connect a virtual PBX for free in a few minutes. Set up integration via API with CRM, without visiting technical specialists.

Free communication connection with the ability to manage contacts through CRM, with all counterparties and control negotiations. Any business, large or small, uses a telephone; the modern realities of our lives mean a large number of negotiations, calls that we make ourselves and that people call us. Call management and systematization will allow you to use your time more productively.

Our solutions can very effectively manage all company telephony, as well as your personal communications. What is management? How can you configure a group of phones to work in a single mode, obeying the same established rules?

To answer this question, you need to determine the priorities that you consider most important in your work or for yourself personally in communication. Agree, if the company is young and it is important for it not to lose a single contact, client and call, it is necessary to value as much as possible any incoming call, distribute it to a larger number of employees, leave all unanswered calls in the CRM database.

But when a company has already developed a certain circle of clients, it is more important for it to work with the existing circle of clientele, calls from old clients should have a higher priority.

CRM+server allows you to set up several telephone sets for one phone number; all calls incoming to the company will be answered by several people in turn or simultaneously. With this mode of operation of a multi-channel telephone number, provided there is a sufficient number of operators, all calls will be accepted. Maintaining a call database for additional quality control of service.

Intelligent phone call landing system.

Sitting at a desk and waiting for a call is a very difficult job; with little traffic of telephone calls, it is convenient to set up a queue of telephone calls with the ability to record all telephone numbers that called the company number. Making it easier than it seems! A day is 24 hours, of which we are at work for 8 hours, not counting lunch, there are weekends and holidays. The rules should be different during working hours and during non-working hours. There are telephone numbers entered into the database as important clients, a call from which should be sent to a specific manager or executive.

The cloud PBX program allows you to take into account: the caller’s number, the time of the call, and the availability of available operators. Application of established rules will save time on call processing and improve the quality of service. Use all available telephones: IP telephone, analog telephone, smartphone, laptop, computer.

We solve 99% of all business problems, combining the convenience of a mobile phone and the capabilities of a single company phone number.

Virtual PBX functionality

Virtual PBX canmos is a modern, effective solution for handling calls. Let's look at its main functions and capabilities:

  • creating groups of users who perform similar or identical responsibilities;
  • accepting calls from any numbers, from any countries, and any cities;
  • providing group calls with the ability to forward to external lines, mobile phones, both automatically and manually;
  • intelligent forwarding depending on the caller's number and time of call;
  • redirecting calls to the right operators and managers;
  • automatic call distribution;
  • use of multi-channel numbers, one number can have up to 120 incoming communication lines;
  • sending notifications about missed calls received during non-working hours or when the workload is too high, creating a waiting menu;
  • automatically informing the client about an attempt to call during non-working hours, recording the caller’s number;
  • voice greetings and answering machines;
  • faxes via IP gateway;
  • recording and saving conversations;
  • maintaining statistics and analytics (who called, when, where, from what number, how long the conversation lasted, etc.);
  • maintaining the number even if the company address changes;
  • integration with other API programs, integration with CRM;
  • widgets for the site (call from the site, call back, chat).

A virtual PBX is connected for free, and there is also no subscription fee for use. All our clients pay only for telephone calls. Virtual PBX is a free solution for office telephone installation. There is no need to buy expensive equipment and lay telephone lines; the network has already been created and is located on the operator’s server. You connect to it via the Internet or an optical cable laid between the operator and the client’s office.

Advantages

In addition to ease of use, a virtual PBX has a number of important advantages. First of all, this is the high quality of digital telephony, which significantly exceeds analogue channels and cellular communications, where there is a dependence on the environment: walls, basement and sometimes weather conditions can influence. Very important for most users is the economic advantage. There is no need for wires, expensive equipment, installation and technical support, a toll-free telephone number in code 499, the cost per minute of conversation is also significantly lower than MG by 40%, MN up to 80%. Choosing a service provider is extremely important when it comes to telephone communications!

ATS, automatic telephone exchange is the name of the manager of the elements of the telephone network. Modern communications combine many different networks, programs and technologies; telephone communications and the Internet are integrated into IP telephony.

Modern communications are managed by software products installed on universal computer equipment; a modern PBX can be called a telephone server with full responsibility. The telephone server (TFTP) transmits control codes to phones: passwords, encryption codes and many other data for successful operation on the network. In a modern telephony network, telephone traffic, signaling, data, and video are transmitted. Software and hardware complex for organizing telephone communications, a modern solution. A modern automatic telephone exchange provides telephone communication to all subscribers connected to it, both among themselves (internal network) and with telephones around the world. Our PBX allows you to connect phones using the Internet. You can install the telephone program on any computer, buy an IP telephone - connecting to an IP PBX will take no more than 15 minutes. Telephone communication via the Internet has a number of advantages: fast connection, connecting IP phones from anywhere on the Internet.

Advantages of telephony over optical cables: high reliability, highest quality of telephone conversations.

ATS can be divided into several groups according to purpose and execution. By design: hardware, software-hardware, software. By purpose and execution: virtual, cloud, IP-PBX, mini-PBX, office, corporate, operator.

Virtual PBX allows you to connect up to 100 IP phones to each subscriber for free, paying a monthly subscription fee and LD/LD. This method of organizing telephone communications allows the company to save significant funds and organize high-quality telephony using optical cables and the Internet.

Cloud PBX creates multiple virtual PBXs that can be managed by different administrators. Cloud PBX has significantly higher performance, allows you to connect up to 5 thousand subscribers and manage one or several independent groups of users.

IP-PBX is a PBX program (asterisk, freeSWITCH) installed on a server platform. Customizable for specific tasks - security, call flow rules. The disadvantage is the need to maintain and maintain a qualified system administrator.

Our PBXs

A modern automatic telephone exchange, a hardware and software complex consists of a program and a computer with specially selected equipment ( hardware) high reliability. High quality ATS from a reliable telecom operator - the best solution for your business. We offer: seven PBXs of your choice, telephony and CRM.

We discuss the installation of corporate and operator telephone exchanges with each client individually in advance. We purchase equipment and prepare programs for the company’s tasks.

Full telephone communication is an important condition for the productive and profitable operation of companies. Modern technologies will help ensure this; they are easy to connect, multi-functional and cost-effective. To order modern communications, it is suggested to contact a trusted company – “Canmos”, where highly qualified specialists work and advanced technologies are used.

An automatic telephone exchange, it is designed to transmit a signal from one telephone to another. This allows you to receive calls and conduct telephone conversations.

Today, telephone systems are evolving rapidly. They use the enormous capabilities of the global network to operate. This allows you to significantly reduce overall material costs and at the same time achieve greater functionality, receiving advanced settings, ease of management and ease of use.

When required modern communication in Moscow, you can choose the most suitable type for specific requests, satisfying the functionality and cost. The most popular types today include:

  • virtual telephone system – the work is based on the use of IP telephony technology, which allows you to obtain a huge list of necessary and useful options with low material costs. All of them are aimed at promptly resolving business issues, improving the quality of service, allowing us to take the organization to a new level of development and significantly improve many indicators;
  • cloud PBX allows you to create several virtual ones that can be managed independently. Cloud creates several groups of subscribers (phones) that work with different city telephone numbers as telephone exchanges located on different equipment;
  • office – ideal for organizing communications in the office. With its help, you can easily take many calls without losing a single customer, creating all the conditions for rapid sales growth. The employees themselves, receiving short numbers, will be able to immediately resolve everyday issues by communicating with each other. Workers unite not only those working in one building, but also in other departments and representative offices. All this becomes real with the use of the Internet;
  • mini-PBX is an economical option suitable for small companies. If you choose it at low cost, you can easily solve the issue of high-quality communication, using all the functionality to the maximum. The system will delight you with flexibility of settings, team control, and many options;
  • corporate – provides telephone conversations between different departments and within the network. Provides for the use of the required list of additional services. Intellectual abilities contribute to high efficiency and ease of use;
  • IP-PBX creates a telephone network, maintains communication with subscriber (connected) telephones via the IP protocol;
  • operator - based on innovative technologies that allow, with a small investment, to obtain a fully functioning system with a large range of options that demonstrates stable and correct operation.

Once you get acquainted with the features and purpose of each type, you can decide. Professional advice from experts will also help with this. They are ready to answer all questions. When working with clients, an individual approach is practiced. This means that all wishes are taken into account. For specific tasks, appropriate options are offered.

Virtual stations have become especially common today. It’s not surprising, because their undeniable advantages make such a choice fully justified. They are managed using your personal account. You can access it on the official website of the service provider. All information is indicated here, and users can make the appropriate adjustments, perform all the required operations, set the required options, and also solve many other issues. Management is not very complicated and does not take much time.

The automatic secretary shows itself perfectly in action. He successfully copes with several issues at once. This includes receiving calls. Subsequently, they are redirected according to specified scenarios. If necessary, you can leave information. The forwarding feature becomes very useful when the line is busy. Due to this, clients are not lost; they are provided with answers to all questions that arise.

A modern server (TFTP) can significantly reduce the material costs required for negotiations. This is facilitated by free communication between office employees. They are invited to use internal numbers. They are short and easy to remember. Another plus is the organization of negotiations between branches located in different places. As a result of effective interaction, all issues will be resolved with ease, without taking much time, subject to significant savings due to low tariffs.

The only condition that is required is a permanent connection to the World Wide Web. By the way, Canmos will also help with this issue, because the provider specializes in providing this category of services. Here you can choose the most suitable package that suits your connection speed, technologies used, as well as prices and other conditions.

Together with the station, excellent internal and external communications are organized. Thanks to good power and excellent characteristics, there are no problems during calls. Subscribers can always get through. They are redirected to the employee they are interested in. Also, the employees themselves communicate with each other without any problems.

To achieve this result, you need to make the settings correctly. So, employees are divided into certain groups. The optimal number of lines is intended for them. Calls are sorted according to the specified settings. The system automatically allocates free lines for subscribers. This feature eliminates failures and allows you to contact the desired subscriber without delay, without wasting time on tedious waiting or numerous call backs.

IP telephony has its own characteristics regarding its operation and basic principle of operation. The station itself is located on a server: on the server of a provider specializing in providing this category of services, on a server on the Internet, or on a server in the subscriber’s office. Its customization is carried out taking into account the specific requests of the customer. Special protocols are designed to transmit information, including multimedia and voice messages. If the PBX is located directly on the telecom operator's server, there is no need to purchase expensive equipment, and connection is very easy and quick, requiring only the appropriate settings.

Modern PBX

The systems used today are becoming an accepted standard that companies cannot do without. IP stations have become the most popular type. They are indispensable for small, medium and large businesses. In each case, an optimal package of services and functionality is selected that allows you to solve the full scope of the tasks.

Modern PBX has a clear operating principle. It includes a server, a certain number of phones, and the gateways required to connect to the networks. Contacting a provider to order services allows you to quickly resolve the connection issue without resorting to complex work and without purchasing expensive equipment. Such attractive features contribute to significant savings.

The main advantages of choosing include:

  • scalability – there are no problems with expansion, which makes it possible to easily add new phones and service a large number of subscribers;
  • extended functionality – in addition to the basic options, it is proposed to use a large number of additional ones. As a result, even more issues are resolved. In practice, forwarding functions, voice menu, call recording and much more become useful;
  • ease of management – ​​provided by a simple interface in which you can easily perform all the required actions;
  • customization is carried out according to many parameters. The necessary characteristics are set to use the system with maximum benefit;
  • economical – connection and subsequent use are inexpensive;
  • Efficiency of connection – all settings are carried out in a short time;
  • quality – negotiations become as comfortable as possible due to stable quality;
  • safety – the use of modern technologies ensures a high level of safety.

Distinctive feature modern automatic telephone exchanges the presence of an auto attendant function is indicated. With its help, the process of automating call reception occurs. It is intended to be used for corporate purposes, becoming indispensable for different organizations differing in size, specialization and area of ​​activity. In each case, with its help, the completion of many tasks is significantly accelerated, and the quality of service reaches a new level.

The need to use an automatic secretary is associated with the need to reduce the load on employees, as well as to reduce their total number, which makes fixed costs significantly lower. The work is carried out at an intelligent level, according to predefined settings, without requiring the use of expensive equipment.

For many organizations, in order to develop their business, it is important to resolve two main issues:

  • increase employee performance efficiency;
  • improve the quality of service.

This will help modern PBX, having all the technical parameters and functionality required for this. Thanks to convenient communication between employees, they will be able to quickly resolve all business issues that arise every day. The system brings together different departments, employees, working remotely, and on business trips. All this significantly increases their productivity.

Another issue is high-quality communication with customers, which is an important condition for organizing a high level of service. Potential buyers can easily call the company. The telephone line allows you to simultaneously receive a large number of calls, so no one will be left unattended. A clear voice menu with appropriate prompts will help you contact the desired department. A pleasant greeting and musical accompaniment allow you to form a good impression of the organization itself from the first moments of contacting it.

Our advantages

    Telephony provider

    To each client

    Individual approach

    experience

    More than 15 years

    Office in Central Administrative District

    All services

    Telephony

    WebRTC, Call Back

    The best prices

    PBX protection

    Deep packet inspection

    We use

    Innovate experience

    Telephone communications

    Optics, TLS

ATS Moscow

The capital has an active business life. There are many companies operating here in different fields of activity. It is important for all of them to overcome the high level of competition, reach a new level, and increase profitability. To achieve such results, you will need a competent approach to business organization. A significant condition is a highly efficient communication system that ensures high-quality service and constant interaction of the entire team.

For all the tasks listed above, you will need a multifunctional and correctly configured ATS Moscow. You should order its connection from a trusted provider that offers high-quality and stable services at a reasonable cost.

System connection is required for many issues:

  • reduction of fixed costs for negotiations, including calls to other cities and countries - calls are much cheaper due to the offer of attractive tariffs;
  • unification of the entire team - the system promotes effective interaction between individual employees, as well as different branches and representative offices, regardless of their location;
  • mobility – you can contact the right employee to perform everyday tasks anywhere. There are no problems when changing office premises, because the move will not require thinking about communications, it will remain unchanged.

The list of options inherent to the systems is incredibly extensive. Most often used in practice:

  • “smart” call processing – reception and further redirection are carried out at an intellectual level, taking into account the specified parameters;
  • auto attendant – automatically takes calls, processes them promptly, without involving a large number of employees;
  • voice menu - following simple and understandable prompts, you can easily contact the employee you need, who will advise you on emerging issues;
  • recording – telephone conversations are recorded. Subsequently, the saved information becomes very useful. Its careful study creates conditions for resolving conflict situations, assessing the activities of employees, and the level of quality of service;
  • reports – statistics and other information are provided on the negotiations.

This is only a small part of the enormous opportunities that open up with the use of the system. Canmos clients were able to appreciate all of them directly in practice. Immediately after the implementation of the system, its benefits are felt due to the improvement of many indicators. Management is easy, does not involve any difficulties, and connection does not take much time.

The flexibility of the settings allows you to enter all the required values ​​for the main parameters and successfully cope with the entire scope of the assigned tasks. In the future, choosing this option will also allow you to experience significant savings, because negotiations will cost an order of magnitude cheaper, provided that the quality is excellent and the work is stable. Customers of the telecom operator receive a combination of main advantages - excellent quality at a reasonable price, which makes cooperation profitable from all sides.

Order an effective and multifunctional ATS Moscow with phone numbers in codes 499 and 495!

PBX functionality

Intelligent PBX

The distribution of incoming calls among telephone sets is set by the administrator in the PBX interface (dialplan).

Safety

Deep packet inspection, HTTPS, control from specified IP addresses.

New technologies in PBX

WebRTC telephony, Call Back.

Separate control

Each administrator manages his own group of users.

Call greeting

Any voice file is installed for each subscriber.

Statistics, reporting

The administrator can receive any reporting on received and completed calls for his user group.

Conferences

You can create groups for conferences with more than 3 participants.

Video calls

The PBX allows you to connect video phones.

Integration with CRM

Integration with various database management systems.

Telemarketing

Implementation of automatic dialing to subscribers with subsequent call routing.

Fax server

Receiving faxes by E-mail. Sending from a computer.

PBX connection, provider

To resolve the issue of organizing effective telephone communication, you will need to connect a PBX. In this case, you first need to decide on the provider providing the services. Today there are many organizations operating on the market, each of which offers its own terms of cooperation, a certain list of services provided and prices. In practice, it is important to obtain high-quality communications with low material costs. These benefits are available to everyone who chooses the Canmos telephony provider.

The provider has been working in its field for many years. During this time period, the organization has shown itself to be excellent, taking a responsible approach to its work and providing high-quality services. This is facilitated by:

  • use of advanced technologies, including cloud ones;
  • use of modern equipment with excellent characteristics and expanded functionality;
  • attracting highly qualified specialists with extensive experience who are responsible for fulfilling their professional duties;
  • 24/7 support service that promptly resolves all emerging issues.

When working with customers, an individual approach is practiced. The company understands very well that each of them has their own wishes and requests. For this reason, there are different service packages to choose from, differing in conditions and prices. The optimal packages are selected individually in order to obtain the required list of options by investing in the planned amount.

The main selection criteria are:

  • number of external and internal ports;
  • equipment and technologies used;
  • list of options and additional services;
  • price.

Anyone planning to connect a PBX will find it convenient to familiarize themselves with the list of services provided and the packages offered on the website. A lot of relevant information is published here, including about the company’s main activities, current prices, and so on.

If you have questions or require additional clarification, you can contact the staff. Convenient methods are offered for this. For example, on the website you can order a call back by filling out a short form. Managers promptly call you back at the contact numbers provided to answer all questions. It is also easy to leave a request for ordering a service on the website. All that is required is to fill out a short form with the requested information.

The PBX is connected in a short time, and it will be evaluated in action very soon. Cooperation is carried out according to a simple and understandable scheme. It includes several basic steps:

  • application – you can inform about your intention to order a service through the website or by calling the company at the specified contact telephone numbers;
  • discussing details with the manager - informing about existing wishes;
  • tariff selection – choosing a package that suits all parameters and functionality;
  • providing access to your personal account - making all the required settings and getting started.

Just a few simple steps - and the customer receives a modern, multifunctional, stable system that allows you to successfully solve everyday work issues. Improve the quality of service, as well as actively develop the business as a whole.

Safety

SBC (S essay B order C ontroller - session border controller) carrier-grade equipment (software or hardware) ensures the security of operator NGN networks.

Automatic telephone exchange

When high-quality, functional, but inexpensive communication is required, the best solution is automatic telephone exchange. They can be of different types, but virtual ones have become the most popular. Their popularity is associated with the main advantages that distinguish this type from others:

  • quick connection without purchasing expensive equipment or laying cables;
  • Flexibility to customize for specific issues;
  • many basic and additional options for highly efficient use;
  • cost-effectiveness during connection and further operation.

The choice becomes economically justified. Along with it, negotiations within the network between employees will be free. Each of them is assigned its own short number. Calls to other cities and countries will become much cheaper. Savings on them will be up to 80%. This figure indicates the significant economic benefit that all of the provider’s clients receive. In addition, in the large number of packages presented, it is easy to select the optimal types for a specific budget and tasks. Professional advice from employees who are ready to help everyone with their choice will help with this.

A significant advantage of the virtual system is its expanded functionality:

  • intellectual qualities;
  • ease of management with division into separate user groups;
  • Call Back;
  • WebRTC technology;
  • clear voice menu;
  • greetings;
  • detailed reports and provision of statistical information;
  • integration with CRM;
  • distribution of incoming calls according to specified settings;
  • holding conferences;
  • connecting video phones;
  • faxes;
  • telemarketing.

Communication organized using new technologies and the Internet is characterized by high quality and security. At the same time, it does not require large financial costs, which contributes to significant savings for the company. The decision becomes justified, optimizing the company’s constant expenses, creating all the conditions for its rapid development, improving key indicators, and team productivity.

An equally important result achieved in practice concerns improving the quality of service. This, in turn, helps to expand the customer base, retain regular customers, and improve profitability, which is the ultimate goal for entrepreneurs.

On the base automatic telephone exchange a full-fledged call center is organized, allowing specialists from different departments to communicate, as well as simultaneously receive a large number of calls. Together with him, you can soon evaluate the remarkable results and form a good impression of the organization itself.

The station improves the company's performance by providing basic statistical information. In particular, this concerns the number of negotiations, their duration and other information. No less useful is the recording of negotiations, thanks to which it is easy to monitor the work of the team, evaluate the quality of service, and make the required changes to activities if necessary.

To get all the benefits listed above, it is important to seek the help of a trusted provider who takes a responsible approach to their work and strictly fulfills all obligations to each of their clients.

Canmos is a company that is ready to offer such benefits to everyone, which is proven by many positive reviews and a good reputation. Here, each client can expect an extensive list of services provided with consistently high quality at reasonable rates, an attentive and round-the-clock support service, and professional advice on all emerging issues. This allows you to create only the most pleasant impressions from cooperation and achieve excellent results directly in practice.

Connect a multifunctional PBX from a reliable provider on attractive terms to develop your business! Submit your application today to receive a ready-made solution soon!

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