Stop Google Play services searching for mobile networks. The Google app has stopped. Solving the problem

The question is, “why doesn’t the play market work?” familiar to many users of this service.

Sometimes the cause of malfunctions is a variety of technical problems, or malfunctions of the device from which you are trying to use it.

There are many answers to this question, as well as the causes of the problem. Let's look at the most basic problems and ways to find a solution.

The play market does not work. What to do?

Method 1: Reboot Android

If you have a question about why the Play Market on Android does not work, first of all, reboot your device.

Perhaps the system simply froze, which users often encounter Android .

And the most amazing thing is that this action will help you find solutions to the work of Google Play, but also with bugs of other services.

If after the restart the miracle does not happen, try another option to solve the problem.

Method 2: Reset Google Play Market settings

In most cases, if a problem arises - why the play market does not work on , resetting the application settings helps.

To remove all unnecessary information, you must follow these steps:

go to the settings menu of your device;
in the menu, select the section called “Applications” or “Application Manager”;
in this menu item select ;
When the control window opens, click on the “ clear cache” button. In older versions of Android, it may be called “Erase data”.

Now you need to select all the items that you want to synchronize. Most often, backup copies of Contacts and personal information stored on the device are made.

Just click on the section you need.

If you think that the information available on your phone or tablet is important, then click on the “Options” button and select “synchronize” there, this will help make a backup copy of all applications at the same time.

Then easily remove your Google account. When you log in again, the device will certainly offer to restore data from a backup copy.

Let's return to the problems with the play market - after synchronizing, return to the previous menu again and, instead of “synchronize”, select “delete”.

Confirm the action. Reboot your device and sign in again.

Deleting and restoring your account will help with problems related to the operation of Google applications.

If the play market still does not please you with good work, try the next step.

Most owners of Android devices use the services of the official Play Market store from the IT giant Google, which, in general, is not surprising. Here, every user can find any content to meet their needs, be it special programs, films, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such service failures can occur for a variety of reasons. Now we will look at what may be causing the problem and suggest the most effective ways to eliminate it.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

There is no connection to the internet, caused, for example, by a settings failure (smartphone, router, etc.).
Technical problems on the part of the Play Market itself are quite rare, but not excluded.
Problems with the file hosts, which is edited by the system automatically.
There is a conflict between an installed application and Google Play.
The date/time parameters are incorrect.
Other.

First, what we have to do is simply restart our smartphone. The fact is that this banal procedure can be an effective solution not only with the problem described, but also in other cases of system freezing. If rebooting the device did not have any effect, move on.

Reset updates

Quite an effective procedure. Our actions - go to “Settings”:

Open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, press. In the window that opens, click on the position “ Uninstall updates"to return the Play Store to its original state:

We reboot the gadget and try to log in. What, there is no reason for joy yet? Then let's continue.

Reset settings and clear cache

Again, through the main settings, go to “ Applications", we find " Google Play", open. First, “tap” on “ Erase data", then " Clear cache»:

We restart and try to log into Google Play. If the question “why the play market doesn’t open” is still relevant, let’s continue “dancing with a tambourine.”

Correction of GP service data

As in the third step, from “Settings” we go to “ Applications", we find " Google Play Services", erase the data and clear the cache:

Clear Google Services Framework data and cache

Let's follow the beaten path " Settings» → « Applications" In the " All"find and open" Google Services Framework" Erase data and clear cache:

Checking the operation of Google accounts

It is quite possible that for some reason this function was disabled, which was the reason why the play market does not work on Android. It's easy to fix the situation. From the settings in “ Applications"we need to open the tab " All", choose " Google Accounts"and, if this application is really disabled, then connect it, and at the same time (if necessary) clear the cache:

Debugging the Boot Manager

Disabling the boot manager can also be a likely problem, so to rule it out we go to “ Applications", swipe left to go to " All" and open " Download Manager" If necessary, activate it, and if the presence of a cache is detected, then clear it too:

Removing and restoring your Google account

Another effective method, to which detailed instructions “” were dedicated on our website. After the described exit procedure, .

Resolving application conflict

As mentioned above, there are applications that can block Google Play. One such program is Freedom. Advanced gamers will probably understand what we're talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase for free all sorts of paid goodies in games (coins, crystals, extensions, etc.), for which the user can pay with a fake card:

Inept use of an application, or improper deletion of it, is one of the most common reasons for Google Play Market failure caused by changes in the “ hosts" To work with the application (installation and uninstallation). More information on how to correct the situation can be seen in a special video:

Cleaning the "hosts" file

It is worth dwelling on this point in more detail. The fact is that you probably don’t have the Freedom application installed (see above), but there may well be a problem with the file, and here’s why. The hosts file of the Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time you open a particular site, the system will access the “hosts” file, and only after that the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can, for security purposes, block access to almost any site, including Google Play.

That's when the need to edit it arises. For this we will need a file manager, for example, and (since we will be dealing with a system file).

Launch ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

Upon request of the Superuser rights system, we provide:

Now let's open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, this means that other programs have made their changes, so we delete everything unnecessary without pity:

Correcting date and time settings

If there was a failure in this position (which could also block access to the play market), then:

Open " Settings»
In chapter " System"find the item " date and time", open.
Enter the correct data and save the changes.

Reset Android settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the described methods did not bring the expected result (which I very much doubt). What should we do:

Go to " Settings" and open " Recovery and reset", without forgetting to make a backup copy.
Select the item " Reset».
“Tap” on the field “ Reset your phone».
Finally, click “ Erase everything».

This procedure will delete all data on the device's internal storage, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that was not described in the article, we will be grateful if you share it with our readers. Good luck!

Owners of mobile devices running Android OS are well aware that to download any official content, you need to go to the Google Play service. Here you can find various applications that help speed up your system, antiviruses for every taste, games and other very useful tools for work and entertainment.

Sometimes it is simply impossible not only to download, but even to open this most important service for mobile gadgets on Android. A message appears on the screen that an error has occurred in the Google Play services application. Usually, along with this sad message, its code is indicated, and from it you can determine the reason why the service cannot work. Let's figure out what errors happen and how you can fix them yourself.

This is a very common reason that may arise due to a conflict between the version of the Google Play service and the version of the device OS itself, or due to a malfunction in the Market.

If your phone or tablet warns you about an unknown error, that is, without specifying a code, then you can try to fix it yourself by following these steps:

In most cases, this method resolves problems with the service, but if this does not happen, you can solve the problem by simply removing it from the system, and after that you need to download and install the latest version of the Market.

You can free cache entries from the service; it is located in the system settings menu under programs installed by default by the developers of your smartphone or tablet. Select it and scroll through the menu to find the cleaning functionality.

An unknown error very often occurs due to incorrect date and time settings. You can also eliminate the discrepancy from the system settings in the column of the same name - you can select synchronization with the Internet, automatically, or set the required values manually.

Also, the reason may be the lack of Internet access, and if you use wireless networks, then check the login password and your login, it is likely that after the correction you will be able to log into the Google Play service page.

Numbered errors

If you see a Google Play Services error number on the screen of your device, this will help the user identify the problem that has arisen and quickly fix it.

Here is a list of the most common mistakes and give specific advice on what to do in this or that case:

№ 24

This problem can be caused by incorrect installation of the service service, when the user decided to first remove and then install the Market service again. The fact is that in this case, many traces remain in the system, not deleted folders, which prevent the installation from being done correctly, that is, they cause a conflict.

How to fix:

First, from a third-party site, download to your phone or tablet any program with which you can easily get unlimited access to system settings, that is, root rights. Such a program could be, for example, Kingo Android ROOT.
After gaining access to the system folders, find the path to the sdcard/android/data/ folder, in which the old Google Play files that have not been deleted remain. Click on them and calmly remove them from the system.
After these steps, the new installation of the service should proceed without errors.

№ 101

Actually, this cannot be called a problem; the system simply tells you that there is not enough space in the memory of your device. Google Play is a system application, and it must be installed in the memory of the device itself, and if there is not enough space, then a message about this error pops up.

To ensure the system runs smoothly, do the following:

Go to the system settings menu.
Find "Application Manager", open it.
Select the largest programs and components, and transfer them using the device to a memory card.
Check the sufficiency of space from the main menu in the "Memory" section: the free space should be marked green.

Cache entries also take up a lot of space, and it would be good to get rid of them; we explained how to clean the device in the example above.

№ 403

This problem may appear due to the presence of several Google accounts at once, both on the device itself and in services. To solve the problem, go to the settings from your main account, delete the service, and then install it again. There shouldn't be any problems.

Problems may also arise due to connecting to a proxy server (used to open sites prohibited in Russia); when redirected to another country, it is impossible to receive updates, so the number of this particular problem pops up. To get rid of the problem, you must first stop Google Services and then clear all data.

№ 481

This problem occurs when the created account is incorrectly identified, and to get rid of it, you first need to delete the incorrect account, and then create it again on your device. After deleting, be sure to restart your device for the changes to take effect!

№ 491

This Google Play services error is due to the inability to delete and reinstall an application from a specific account.

For solutions:

First, delete cache entries in Google Play, reboot.
After the system starts, go to the settings menu, select "Accounts and Sync".
Find your account and click "Delete".
Restart the device again, set a new account value or restore the old one. The service should work.

№ 492

In this case, the Dalvik virtual machine, which uses Java-based software, crashed. And in this case, in principle, like the first action in all others, you need to clear all entries of the created cache in the Google Play and Play Market services from the main settings menu. Clean and restart one by one.

If these steps do not lead to success, then you can reset all device settings to factory settings from the main settings menu. If there is valuable information, then transfer it to a memory card or computer, and only then reset it.

Error code rh-01

This has been a fairly common problem lately. It can be solved in several ways. We wrote about this in the article “”.

conclusions

These and other types of errors are in most cases corrected by clearing cache entries. Well, a type like No. 911 is associated with an unsuccessful attempt to access the Internet via a Wi-Fi wireless network; here you just need to check all the settings and set new login values.

Almost every user of Android devices encounters system application errors sooner or later. And one of the most common and difficult to fix is an error in the Google Play Services application. Most often it occurs after some user action, but sometimes it occurs spontaneously and unexpectedly, as if out of nowhere.

Today we’ll talk about the causes of the Google Play Services application error and what to do to fix it.

What are Google Play Services

Methods for eliminating errors: from simple to complex

The solutions are listed in order of ease of implementation. If one doesn't help, move on to the next. Or immediately do what you consider most appropriate in your situation.

Setting the date and time

Incorrect date and time settings on the device lead to failures to launch many applications, not only Google Play Services. Also, problems often arise with access to Internet resources.

To fix the error, launch “Settings” (Options) on Android, open the “System” section and the “Date and Time” subsection. Set the required indicators manually or synchronize the time over the network.

Clear cache and data from Google Play Services and related apps

Launch “Settings”, go to the “Device” and “Applications” sections. Find among them:

Google Play Services.
Play Store.
Google Services Framework.

Open their properties one by one, click “Stop”, then “Clear cache” and “Erase data”. If the problem occurs after updating these applications, uninstall the updates. Reboot your gadget.

Transferring Google Play Services from SD card to device memory (root)

If some of the applications on your phone or tablet are located on the memory card, it is possible that Services also ended up there. If this is the case, transfer them back to the device memory - to the system or user programs folder. To do this, use any utility that has the function of transferring programs between drives, for example, Link2SD, Files To SD Card, Move to SDCard or analogs.

Uninstalling recently installed applications

If the crash occurs after you installed one or more new applications, try uninstalling them one by one. After each removal, reboot your device.

Checking for viruses and cleaning the hosts file

An unexpected, spontaneous error in Google Play Services and other system applications may be a sign of a virus infection on the device. Especially if it is accompanied by such characteristic symptoms as:

battery drains too quickly;
unexplained shutdowns of functions, most often related to security, as well as the inability to change system settings;
unavailability of some resources on the Internet (for example, mail, social networks), advertising banners on web pages, redirection to other sites;
advertising on the device desktop that is not related to applications;
spontaneous installation of programs you don’t need and the inability to remove them;
hidden calls and SMS messages to unknown numbers;
disappearance of funds from the balance of the phone and electronic wallets;
sudden removal or malfunction of the antivirus.

Our site has already told you. But sometimes just removing the malware is not enough, especially when the device is rooted. If a virus makes changes to system files and settings, they are usually saved and are valid even in the absence of the root cause.

Some malware writes entries to the hosts file, which, just like on a computer, stores IP addresses and associated website names. These entries can also cause a Google Play Services error, so after scanning for viruses, regardless of whether they were found or not, you should check the hosts.

User access to the hosts file is only possible on devices where root is obtained. In addition, you will need an explorer application with access to system directories, like Root Explorer or Total Commander. The required file is located in the /etc folder and has no extension. To open and make changes to it, you will need any text editor.

The hosts file consists of a comment block, the lines of which begin with the # sign, and a records block. Comments do not affect anything - they are just reference information, and the entries tell the device which IP address to search for a particular site on the Internet.

Initially, the second hosts block contains a single entry - 127.0.0.1 localhost, which means that this IP belongs to the device itself. And it will look for all sites mapped to 127.0.0.1 on itself.

If you see anything other than "127.0.0.1 localhost" in the entry block, remove it.

After saving the file and restarting the device, the Google Play Services error often disappears.

Deleting and re-creating a Google account

They are described in detail in another article on the site, so we will not repeat them. After deleting, create a new account on the device, and then clear the cache and data of Services and related applications again, as described above.

Reinstalling Services (root)

Reinstallation helps fix an error that occurred after updating Google Play Services or installing the wrong version after manual removal. It is better to download the file suitable for your device from here, since the link contains old, obviously stable versions (how to determine yours, see the section on the causes of the error).

After downloading, the apk file of the application should be placed in the /system/app (/system/priv-app) or /data/app directory, using the same Root Explorer or Total Commander. Next, don’t forget to give it permission to read and write (on Root Explorer this is done by touching the button circled in the screenshot so that it switches from R/O to R/W) and run the installation.

After rebooting the device, most likely the error will no longer bother you.

By the way, if the problem arose after updating the Services, it may recur as soon as the device downloads the new version from the Play Store. Therefore, you may have to disable the installation of its updates. In any case, until the true culprit of the situation becomes clear.

Factory reset and flashing

If all your attempts to resolve the error have been unsuccessful, your last resort is to reset Android to factory settings and flash it. Resetting is a fairly effective solution for all sorts of system problems, but it will not have the desired effect on rooted phones and tablets. Additionally, you will lose your personal files and settings. Use it only on non-rooted gadgets and only when you have tried all the simpler methods.

The reset function is available through the “Settings” application - section “System” - “Recovery and reset”, as well as through the Recovery menu, the method for opening which is usually given on the websites of mobile devices of various brands.

Reflashing a device on Android is equivalent to reinstalling the operating system on the computer, that is, this is the most radical solution of all. It doesn’t matter to her whether the device was rooted or not. After flashing, you will receive a pristinely clean system, errors will remain a thing of the past, but you will have to configure and get used to it all over again.

Have you ever encountered a situation where you were working through several settings on your phone to make certain changes, or simply exploring the options for customizing your device, and suddenly received a message that Google Play Services has stopped working? Google Play services app has stopped", after which they could no longer continue their manipulations?

Let's say right away: if you receive such an error message, then there is absolutely no reason to panic. You just need to try to correct the situation using one of the methods that we will offer today, and continue to calmly work with the smartphone settings. The Google Play services error that occurs is not related to your actions or your device, but to the loss of some transmitted data at one of the setup stages. It's not even a bug, but a technological glitch that caused some data to get lost or couldn't be tracked, and Google Play Services eventually lost that connection, causing it to stop working.

There are various reasons why the Google Play services error can happen and we will accordingly discuss different methods to solve this problem. As mentioned above, the reasons for stopping Google services cannot be stated with absolute certainty, since they lie in the peculiarities of data transfer technology. But the crash usually happens when you make some changes in the settings of the Android operating system. Try to take the steps we suggest sequentially - depending on what exactly went wrong, you can fix the error in one of these ways.

Method 1: Clear cache

One of the possible solutions to the problem of stopping Google Play services is clear cache Google Play Services system application. To do this, go to Settings and select the “Applications” section. Now you need to select the Application Manager and click on the “All” tab. Next, we find Google Play services and click on it once - we see the configuration options for this application. Select the "Clear cache" option and click. Once you have successfully cleared the cache from this app, you need to restart your smartphone to avoid Google Play Services error in the future.

Method 2: Reset app settings

To reset the application settings, you need to use the Application Manager to go to the Google Play services settings in the same way as in the previous method, and then click on the “All” tab. Now find the “More” sign in the upper right corner of the screen and click on it. Next, a menu will appear that will offer among the options " Reset application settings". Click on this line. To ensure that the changes you have made take effect, simply restart your phone and the message “Google Play Services application has stopped” should disappear forever.

Method 3: Add your Google account again

If you still continue to encounter the same problem, then go to the settings and find the “Accounts” section. Click on it and you will get a list of accounts you have created on the device. Your Google account will also be on the list. Click on Google and then click on your email address on the page that opens. Once you click on your email address, you will be taken to a page that contains information about how your Google account works on the device. Find the 3 dots symbol in the upper right corner of the device, click on it, scroll down the list that opens to the line " Delete your account". Click on it to have your Google account deleted.

Once this is done, you will need to re-add your Google account to the device. To do this, go to the Settings section, and then to the “Accounts” section. There click on " Add an account" and select Google account. Next, you will have to enter your Gmail (email address) and follow the instructions to complete adding the Gmail account to the device. This method has repeatedly helped users deal with errors when installing Google Play applications and, in particular, with Google Play services error.

Do you have your own methods for fixing the error? Tell us about them in the comments. We are sure that your solution to the problem “An error occurred in the Google Play services application” will be appreciated by grateful users.