Why is safari unable to open the page. Safari can't open the page due to a large number of redirects - what to do

Despite the fact that updates, in general, are designed to improve the user characteristics of devices, there are often cases when, after installing them, something begins to function incorrectly, or even stops working altogether. It is partly understandable why - after all, in fact, each new firmware update causes a complete restructuring of the previous settings architecture. And no, no, and all sorts of glitches appear.

It is impossible to warn them for sure, because... Each user has their own set of settings and pre-installed programs, which means that the latest firmware version works differently. One of the errors of the updated iOS is the crash of standard applications. And in some cases, “native” services completely disappear from the usual menu sections.

So, for example, after installing the next updatesiOS some users noticed that the built-in browser tab disappeared from their devicesApple . For many this has become very an unpleasant surprise, because this search engine is the main “window to the world” for

After all, the “native” browser works much faster than its imported counterparts, and provides maximum protection against viruses or hackers. In addition, it can actively synchronize on all your Apple devices, which will allow you not to lose important tabs and quickly view them both from your iPhone and from Mac or iPad. Therefore, I would not like to, even temporarily, give up the benefits of using it.

At the same time, in addition to problems with Safari, other bugs may arise: Touch ID does not work, failures when trying to connect to iTunes, inability to delete applications. If you experience the listed iOS problems, we recommend reinstalling the shell again. And if this does not help, you should contact the support service for advice.

What else can you try to do on your own?

Ways to solve the problem

The very first and obvious solution is to make sure that the current version of the operating system is installed on your smartphone (currently it is 10.2). The fact is that problems with Safari often occur in beta versions of the firmware, and in official releases they are usually fixed. To do this, you may have to delete the previous version and re-upload the current one.

Alternatively, you can also re- reboot the device after performing the update. It is possible that after this this application will appear safely in the menu or will stop crashing.

To perform a normal reboot, hold down the Power and Home keys at the same time. Keep them pressed until the gadget display prompts you to swipe to turn off the iPhone. Newer iPhone 7 models can also be rebooted by pressing the button on the right side (lock and power) while pressing the volume down key (left).

Well in As a radical measure, you can try to reset the settings(having previously created a backup copy) and try installing the updates again. When you subsequently restore the device from a backup, the error should resolve itself.

If you are the owner of older iPhone models, the developers honestly warned that a separate version of iOS was created for these devices - with somewhat limited capabilities (since they simply cannot handle a “full-fledged” one). And no one hides the fact that only owners of flagship devices from recent years can enjoy all the delights of the new firmware.

So the release of a version of iOS adapted for the “oldies” was caused solely by the company’s desire to extend the performance of obsolete devices for as long as possible. It is clear that due to such “cuts” the functionality often suffers. Settings are lost when the system version is upgraded, and regular services fail, incl. and Safari. The problem is solved by reinstalling the current version of iOS.

We remove restrictions

Another possible cause of problems with Safari is enabled access restrictions on the iPhone. And the browser is often automatically among the blocked applications. The fact is that when restrictions are activated, some services, even standard ones, are simply not displayed in the “home” menu. This is done so that strangers (or small children) cannot physically gain access to them.

Actually, the main symptoms of restrictions activated on an iPhone are: the absence of a standard application icon in the menu, the inability to use the application (load pages, send messages) or change its settings (this section becomes “unclickable”).

You can check whether the Apple browser is really included in the list of restrictions, and also return it to functionality using the following algorithm.

To do this, go to the settings section. In the “General” tab, scroll down to the “Restrictions” item (also often called parental controls). If this line is in the inactive state - "Off", then restrictions are disabled on your device. And therefore the reason for Safari not working is something else.
In the case where access restrictions were previously enabled and password-protected, then in order to see the list of all blocked resources (namely, we are interested in whether Safari is among them) you need to enter an access code.
If you don’t remember your password and there’s nowhere to see it, you’ll have to reset your smartphone after creating a backup copy of your data and system. It can be done using a computer and a special iTunes media application or over the air - to the cloud. With the help of such a backup, you can then restore the device without losing personal data.

We warn you right away, this is not a quick process, it may take several hours. And all this time you will not be able to fully use your smartphone. After resetting and restoring the settings, you will not need to enter the password.

By the way, after this procedure, the Safari icon can safely return to the “home” menu. If this does not happen, then go again to the restrictions section and see if they are enabled specifically for our browser. Then, in the “Turn off restrictions” item in the same section, select “Safari”. Thus, we give him access directly from the main menu and remove any restrictions for him.
We exit the settings so that the changes can take effect, and see if Safari has returned to its rightful place. If the icon is back, but the browser still stubbornly refuses to load pages, welcome to the next section.

Other causes of problems with Safari

But often the unsuccessful installation of a new firmware version or activated restrictions have absolutely nothing to do with it, and the problem is in the device itself.

In some cases, the Apple browser does not load pages due to the abundance of software “garbage” accumulated by the user over the years of using the device. And simply clearing the corresponding memory section helps to quickly solve the startup problem.

So, the first thing you can try is delete cookies as well as your entire browsing history. To do this, in the settings section, go to the “Safari” tab. We find a sub-item in it with the suggestion “Clear history and website data”, and confirm the erasure of this data. After this, memory space will be freed up for buffer swapping, and pages should start loading quickly and without problems. If such “cleaning” does not help, you will have to delete all other site data that was used by the browser. To do this, again, go to “Safari”, scroll the sheet to the “Add-ons” item, go to “Site Data” and give the command to delete all this data. We exit the settings and launch the browser - everything works!

The Safari browser on iPhone and iPad often suffers from an annoying problem that prevents users from accessing a certain site that was previously working fine. Safari notifies you that the page cannot be opened due to a large number of redirects, which does not help much in solving the problem. This instruction explains why this problem occurs and how to get rid of it.

The problem with Safari not being able to display a page due to a large number of redirects occurs due to errors on a specific website. In most cases, deleting the cache and site-related cookies in your browser settings helps fix it. You can do this in Safari settings on iPhone and iPad.

Step 1. Go to menu " Settings» → Safari.

Step 2. At the very bottom of the page, select the section “ Add-ons».

Step 3. On the page that opens, click “ Change» and delete the data of the problematic site.

Note: Safari provides the ability to delete data from all sites at once. To do this, go to Settings → Safari and click Clear history and website data.

In this simple way, in most cases, the problem with opening websites in Safari on iPhone and iPad is solved. Note that going to the problematic site through any third-party browser can also help.

It happens that users of iOS devices end up on sites with malicious code, after which a window appears that completely blocks work with the Safari browser. This could be a warning message supposedly from the authorities, or a message clearly extorting money and demanding to pay a fine or send an SMS to some number.

No matter what the message is, it is impossible to close it, which completely blocks Safari on an iPhone or iPad.

The warning window and the page itself can be disguised as official bodies, for example, Roskomnadzor. The page can be stylized as an official website and contain appropriate text and a coat of arms. In particular, such a “virus” appears under the address roskomnadsor.ru (with the letter “s”). But it’s worth noting that the official address of the RKN is not even roskomnadzor.ru (i.e. with the letter “z”, as would be correct), but rkn.gov.ru!

The message itself says: “The page cannot be opened. Safari can't open the page because the address is invalid." Below it, in the body of the page itself, you can see the following text:

“To remove the blocking, you need to pay a fine of 3,500 rubles to the federal Beeline number... in any available way (like a regular top-up of a mobile phone balance).”

Another option could be a large window, which states that on behalf of the Ministry of Internal Affairs of the Russian Federation, the computer or iPhone has been blacklisted for violating the Criminal Code of the Russian Federation, and also a requirement to pay a fine to the number (for example, MTS).

As a type of similar “virus”, a window may ask for a password with the message “ACCESS LOCKED! enter the received password." But no actions help either, and the banner requires you to send an SMS.

On the Internet, the most common way to combat this “disease” is to delete browser history and site data:

  • Settings → Safari → “Clear history and website data”
  • Confirm by pressing "Clear". history and data"

But there is a significant flaw in this method:

Attention! After these steps, your browser history, cookies and other browsing data will be deleted. This will delete the history on all iOS devices under your iCloud account.

Well, as an alternative, the Internet may offer to completely erase all the data from your phone/tablet and “assemble” it again from scratch or from a backup copy. But this is bullshit, don’t even think about it.

How to unlock Safari without losing data

My method of unlocking iPhone/iPad seems to me the most humane. Its essence is to simply close the tab with the malicious site, no data will be lost.

How to unlock Safari on iPhone/iPad

  • Close the app completely (remove the app from your phone's processes): Double-click the Home button → Swipe up the Safari window to make it disappear
    • I wonder if this step is necessary for the method to work, but I did it this way.
  • Settings → Safari → Add-ons
  • Disable "JavaScript"

Most fraudulent SMS ransomware sites, their window blockers in particular, run on JavaScript. Disabling this functionality will most likely lead to the inoperability of “malicious” windows.

Open Safari and close all tabs that you consider suspicious, especially the one that was blocked.

And don’t wander around on unverified sites anymore! You can enable JavaScript again to enjoy the full functionality of normal resources.

If it doesn't help, describe the problem in detail in the comments.

It happens that users of iOS devices end up on sites with malicious code, after which a window appears that completely blocks work with the Safari browser. This could be a warning message supposedly from the authorities, or a message clearly extorting money and demanding to pay a fine or send an SMS to some number.

No matter what the message is, it is impossible to close it, which completely blocks Safari on an iPhone or iPad.

The warning window and the page itself can be disguised as official bodies, for example, Roskomnadzor. The page can be stylized as an official website and contain appropriate text and a coat of arms. In particular, such a “virus” appears under the address roskomnadsor.ru (with the letter “s”). But it’s worth noting that the official address of the RKN is not even roskomnadzor.ru (i.e. with the letter “z”, as would be correct), but rkn.gov.ru!

The message itself says: “The page cannot be opened. Safari can't open the page because the address is invalid." Below it, in the body of the page itself, you can see the following text:

“To remove the blocking, you need to pay a fine of 3,500 rubles to the federal Beeline number... in any available way (like a regular top-up of a mobile phone balance).”

Another option could be a large window, which states that on behalf of the Ministry of Internal Affairs of the Russian Federation, the computer or iPhone has been blacklisted for violating the Criminal Code of the Russian Federation, and also a requirement to pay a fine to the number (for example, MTS).

As a type of similar “virus”, a window may ask for a password with the message “ACCESS LOCKED! enter the received password." But no actions help either, and the banner requires you to send an SMS.

On the Internet, the most common way to combat this “disease” is to delete browser history and site data:

  • Settings → Safari → “Clear history and website data”
  • Confirm by pressing "Clear". history and data"

Well, as an alternative, the Internet may offer to completely erase all the data from your phone/tablet and “assemble” it again from scratch or from a backup copy. But this is bullshit, don’t even think about it.

How to unlock Safari without losing data

My method of unlocking iPhone/iPad seems to me the most humane. Its essence is to simply close the tab with the malicious site, no data will be lost.

How to unlock Safari on iPhone/iPad

  • Close the app completely (remove the app from your phone's processes): Double-click the Home button → Swipe up the Safari window to make it disappear
    • I wonder if this step is necessary for the method to work, but I did it this way.
  • Settings → Safari → Add-ons
  • Disable "JavaScript"

Most fraudulent SMS ransomware sites, their window blockers in particular, run on JavaScript. Disabling this functionality will most likely lead to the inoperability of “malicious” windows.

Open Safari and close all tabs that you consider suspicious, especially the one that was blocked.

And don’t wander around on unverified sites anymore! You can enable JavaScript again to enjoy the full functionality of normal resources.

If it doesn't help, describe the problem in detail in the comments.

Safari is a web browser that was developed by Apple. This program is very popular among users of Apple products, because it combines style and extensive functionality.

Also, until 2012, Safari was also distributed for Windows OS, but after that the company decided to stop support, but even that version is still capable of a lot and occupies its market share among browsers.

2. Open the available updates tab and install anything related to Safari or security updates.

Several of our joint attempts to overcome the problem have been added.

On Monday, March 21, immediately after the presentation, Apple released a full update to the iOS 9.3 operating system. There are plenty of innovations and fixes for past bugs in the firmware, but after a few days it turned out that after fixing some problems, the developers added others.

The bug, which hundreds of users have encountered using a variety of iOS devices, has the following character:

After updating to iOS 9.3, the Safari browser flatly refuses to open pages based on a search query. If the page does load, then further clicking on the link completely freezes the browser.

How to solve the problem and get Safari to work?

One of the possible solutions.

Option 2

It works, but also not for everyone. Try the following:

1. If the application is installed Booking.com– delete.2. Turn on the “Airplane” mode.3. Connect the device to the computer and launch iTunes.4. Turn off the device (completely) and turn it on again.5. Download Booking.com VIA ITUNES (link). Not installing yet.6. Make sure Airplane mode is ON.7. In iTunes, we synchronize the application for installation on an iOS device:

    a) Select your iOS device. b) Go to the Applications tab. c) Search for Booking.com. d) Install. e) Synchronize.

8. Wait for the synchronization to complete and then launch Booking on the iOS device.9. Forcefully close Booking (two taps on Home and swipe up). 10. We do the same with Safari (force close). 11. Turn off Airplane mode.12. It should work - let's check.

Thanks to our reader for the tip. Pavel Ovechkin.

Option 3

This method can help with search queries. At the very least, the browser will begin to respond to search phrases. Unfortunately, it is powerless against freezing links.


Opening Settings -> Safari -> Search engine and change to Bing (you can try Yandex).

Now the browser should not freeze, although the Bing search engine is not an acquired taste. Thanks to our reader for the tip. Dmitry Blinov.

Whether it helped or not, write in the comments and suggest your own solutions.

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If Safari doesn't work on your iPhone, iPad or Mac, you don't need to immediately look for alternative browsers. You can eliminate any error yourself if you understand what caused it.

Troubleshooting iPhone and iPad

Why might Safari not work on iPhone? Errors can be different: lack of a program icon, inability to access a secure https site, etc. We rarely pay attention to a running program, but when the iPhone 5S or 6 stops accessing the Internet, we want to quickly figure out errors in the browser.

Often problems arise after a system update. After updating to iOS 9.3, users experienced that pages stopped opening in the browser. In the next update, the developers fixed the cause of the error, but before that, users had to disable JavaScript in the settings, change the search engine and delete applications.

If the problem is not related to an error when updating the system, which developers fix after detection by users, then it can be solved by restarting the application or clearing the history of browser data.

  1. Launch Safari. Click on the book icon.
  2. Open the "History" tab.
  3. Click "Clear" on the bottom panel.
  4. Select a period to delete cookies and website data.

The same operation can be performed through the “Safari” section in the settings.


Another common problem is the lack of a Safari icon in the home menu. To get it back, you need to remove the restriction on the application.

  1. Open settings, go to the “General” section.
  2. Go to the “Restrictions” subsection. If it is inactive, then there are no restrictions.
  3. If the subsection is active, go into it and disable the Safari restriction.


After disabling the restriction, the icon will appear in the home menu. If the above methods do not help return the built-in browser to a working state, you can install from the App Store and use another browser - for example, Chrome.

If Safari is not working for you on Mac, there are several ways to resolve the issue. The method you choose depends on the reasons why Safari on Mac is starting to crash. The simplest solution is to restart the application. Close Safari and restart it to get rid of non-critical errors. If the browser stops responding, force quit it. Hold down Command + Option + Escape and click “Finish” in the window that appears.


If this does not help, close the browser processes individually:

  1. Open the Programs – Utilities folder and launch System Monitor.
  2. In the Memory or CPU tab, look for the Safari processes marked in red.
  3. Select processes and end them with the "X" button on the toolbar.


The listed methods help bring Safari to life when the browser stops working. If the problem persists, clear your browser's cache and history by opening the Safari menu and selecting Clear History. Select a period and click Clear Log.

Today we will talk about several ways to fix the following problems with the browser: sites do not load, a blank page is displayed, the browser simply crashes. The methods below apply to iPhone, and .

What to do if Safari is not working properly

Make sure the problem is not with the site itself: Perhaps the problem is not with the browser, but with the site itself that you are trying to open. Try going to google.com or any other site. If it loads normally, then the problem is not with Safari, but with the site you tried to open.

Check the router: If the problem is not with the website, you need to check your router. Is it turned on? Are other devices connected to the network operating normally? Disconnect the router from power for a couple of seconds, and then turn it on again.

Turn airplane mode on and off: If problems occur with only one device, try turning airplane mode on and off on it. This will temporarily disable all communications. This method works most often.

Reboot your device: It never hurts to reboot your device. This may fix some minor bugs.

Delete cache: Often problems with browsers arise due to the cache. Especially if a specific site freezes. To solve the problem, delete your Safari browser history and cache. This will erase all cookies, cache and other site data. To do this, go to Settings > Safari > Clear history and data on iPhone and iPad. On a Mac, go to the Safari menu and select Clear the history

Try another browser: If the problem still persists, try accessing the site through Chrome or another browser.

Disable extensions and blocking: If you know for sure that the problem is in Safari, try disabling extensions and blockers that you may have previously enabled. On iPhone and iPad, go to Settings > Safar i> Block. pop-ups. On a Mac, go to Safari and in settings disable the option Block pop-ups. Also go to Extensions and turn them off. After this, restart your browser.