Why is it impossible to log into VK. I can’t log into Contact: current solutions to the problem

Have you been trying to load your VKontakte page for hours, but nothing works? Are advertising banners and messages flashing on the screen asking you to send SMS? Even recovering your password online via email doesn’t help? If at least one of the points applies to you, you have come to the right place! Let's figure it out why is the contact not working?.

The algorithm of actions is simple:

We find out the reason;

We are trying to try all possible ways to solve the problem;

We draw a conclusion about what should and should not be done if a similar situation arises again.

Why the contact does not work (reasons)

One of the most common causes of problems with access to the VKontakte social network is a virus attack. Its main goal is to steal money and passwords, which can also be sold and become significantly richer.

So, if you find a file called vkontakte.exe or simply vkontakte on your computer, you should know that this is malicious code. Its main task is to modify the C:WINDOWSsystem32driversetchosts file, which allows you to replace real social network pages with their exact copies. You open your browser, go to the VKontakte main page, enter your username and password, and easily give away all your personal data and codes to computer scammers.

Is there no mini-copy? Are they asking you to send an SMS to a four-digit number? Don't rush to grab your mobile phone! This is another trick of scammers.

Not even this? Is your web page simply not loading? Don't be surprised, it could also be a virus.

And one more reason is the banal reconstruction of the site, carried out by managers and specialists of the social network. In this case, all you can do is simply wait for it to complete.

VKontakte does not work. What to do?! Ways to solve the problem

So, first you need to answer the question of WHAT was done BEFORE problems with the network arose. This may well help resolve the problem.

The easiest way to fight Internet scammers is to install an antivirus program. In the very first minutes of operation, it will detect and delete all malicious files contained on the computer.

For enthusiastic users, the instructions are slightly different.

In order to ensure a secure login to the VKontakte social network and maximally neutralize your personal computer from malware, you must:

Open the file C:WINDOWSsystem32driversetchosts using notepad.

Go to “My Computer”, click on the “Local Disk C” icon, select the “WINDOWS” folder, then “system32”, then “drivers” and finally the “etc” folder, which contains the malicious hosts file , which you need to right-click and open with Notepad.

Another way to “get” to the hosts file is through the computer explorer.

Carefully read the records contained in the file. Have you found lines containing addresses of social networks vkontakte.ru, mail.ru or other sites? Remove immediately!

Under no circumstances should you delete the uncommented line 127.0.0.1 localhost; all other lines starting with the # sign should be cleared.

Enter vkontakte.exe in the search bar of Explorer and immediately delete the resulting file.

Clear local disks and desktop of all dubious and incomprehensible add-ons. They could also cause a computer infection.

Set the correct date and time depending on your location.

Reinstall your computer, after which you will again be able to exchange information on social networks and messages by email.

Just in case, you need to reinstall your antivirus program. This could be Kaspersky, Avast or Avira, or NOD 32 and others.

Another useful tip is to install the COMODO firewall on your computer, if it is not included in the basic package of your existing antivirus program.

A complete software update, as well as applications and web browsers, will not be superfluous. This will significantly reduce the risk of a repeat scam attack.

The browser is working, and the VKontakte social network is active again? Congratulations, you did everything right.

Don't want a repeat? In this case, you should consider a number of tips and rules:

First, protect yourself and your loved ones from visiting suspicious sites. Avoid pages with a huge number of flickering images and advertising banners. As a rule, it is from such sites that the threat “flies” to computers.

Secondly, do not rush to click on links provided in email messages. One click is enough for your PC to become infected.

Thirdly, do not accept unknown files from unfamiliar users of ICQ, Skype or other similar services.

Reduce your visits to “adult sites” to a minimum. This is where users most often come across, captivated by seductive banners or alluring advertising. No matter how stupid it may sound, love your other halves.

Try to update the databases and signatures of antivirus programs as often as possible. This will significantly increase the level of protection of your personal computer from the predatory actions of fraudsters.

Do you have IE web browser installed on your laptop or home computer? Get rid of it quickly! Download Google Chrome, opera or Internet Explorer as a last resort.

Do not download third-party applications and add-ons from unknown sites. For free? So what? Remember, free cheese is only in a mousetrap!

Completely replace your antivirus program and install a firewall. This will provide your computer with even greater protection.

As you know, the Windows operating system is one of the earliest and most widespread among the entire population of our planet. Only one conclusion can be drawn from this - hackers and computer scammers have been working with it for a very long time! Their main task is to find all possible ways to hack it and invade the privacy of users. Every day, talented programmers write more than a hundred programs that allow them to steal the personal data of Internet users and earn a huge fortune from it.

Almost none of the modern websites or antivirus programs can provide 100% control and protection against the intrusion of malware into the lives of civilian users. All this suggests that most active Internet users will simply have to abandon the Windows system and switch to a less popular one - Unix, for example. However, the “power” of scammers is gaining momentum every day, and it is almost impossible to guarantee that the Unix operating system will last much longer than Bill Gates’ development. Inexperienced users should start by installing Mandriva Linux, Kubuntu Linux or SUSE Linux on their computer. They are less susceptible to viruses, stable and in no way inferior to Windows in design. If you are an experienced user, are not afraid of difficulties and are ready to tinker a little with the console, Arch Linux, an accessible and at the same time improved operating system, is ideal for you.

If you have tried all of the above methods, and access to VKontakte is still closed, we advise you reinstall the operating system. This is also very easy to do.

How to reinstall the operating systemWindows:

Before starting the installation, please note that when updating the operating system version, all programs and drivers will need to be reinstalled again. So, the first thing you need to do is copy the necessary files to external media. Then download drivers from the Internet or use the DriverMax program, which copies all programs available on the computer.

So, let's get started with the actual installation!

We go into the BIOS and select DVD-ROM as the first boot device. To get into the BIOS, you need to press the F2 key at the start screen and select the “Boot” submenu. Set priority to CD/DVD and save by pressing the F10 key.

During boot, a message will appear on the screen: “Press any key to boot from CD”, which can be answered by pressing any key.

Then we will mark the hard drives and select the one into which you want to install the operating system. As a rule, disks are divided into 2 partitions: the first is for storing the system itself and programs, the second is for storing personal files (movies, music, etc.).

Use the D key to delete all previously created partitions, and use the C key to create a new one with a size of 100,000 MB.

We reselect the unallocated area and create a new partition equal in volume to the remaining space.

Select drive “C” and click “Format partition using NTFS”.

After some time, copying files will end and the system will require you to enter a key, as well as specify the time, date and location. Each user can enter this data independently.

Once the operating system installation is complete, enter the account name.

The system is almost ready for use. All that remains is to install all the necessary programs and drivers.

Have you completed all the steps according to the step-by-step instructions provided? Is your operating system updated and ready to go? Don’t rush to open your web browser and start surfing the World Wide Web! First of all, download an antivirus program. Note! This must be done exclusively on the official websites of the software, otherwise you risk “earning” a new virus and repeating the entire procedure again, which probably took you a lot of time. installed? Check for software and signature updates! Is your security program up to date? Congratulations! You can safely click on the web browser icon and type the address of your favorite social network - vk.com - into the search bar. Everything is working? How not?! Really, none of the tips presented helped you restore stable functioning of VKontakte? Wait, are you on a social network from your personal or work computer? The answer to this question is no less important.

The thing is that many businessmen or private entrepreneurs have long established a ban on the use of social networks VKontakte, Facebook, Twitter and others in their offices. Perhaps the purpose of the innovation is obvious - saving employees time and increasing their ability to work, which is, of course, important for every boss. If the reason for the lack of access to social networks is due to this, only senior management can help you and only if it is susceptible to the influence of employees. Unfortunately, there are no other ways to counter this. Apparently, you will have to come to terms with splendid loneliness and an abundance of work activity during working hours. However, there is still a way out - a mobile phone! Indeed, if it is not possible to correspond with friends and exchange useful information with them via a personal computer, you can use almost any portable device that has Internet access. Of course, this is not a computer for you: it is significantly inferior in quality and size, and the Internet is inferior in speed, but this is the only option to always be in touch.

So, let's summarize a little.

Can't log into the VKontakte social network? The solution to your problem has long been found! All you need is to carefully study all the information presented on our website and try it on your personal computer. You can be sure that at least one of the described troubleshooting methods will help you 100%! Find out, study, act - this is the secret of success! The functioning of your computer, and in particular social networks, now depends only on you;)

If you still have questions about why “Contact” does not work, then you can ask your question in the comments to this article, or contact our specialists for help, who will help you understand any computer problems that they can arise for you.

Why doesn't VK work? There are two branches of development: the contact page is not accessible at all or the login and password do not match. From these components further causes and solutions are determined.

Why doesn't the site load?

1. No internet

Try visiting other sites! Maybe they are also not available.

2. Not included specifically in VK.com

Please use a different browser. If it doesn’t let you in with Google Chrome, then try logging in using the Opera browser or use Mozila Firefox. Logging in from a different browser? We clear the cache, reinstall the browser that did not allow VK. If it doesn’t work from other browsers, then go to step 3.

3. “The director does not approve”

4. Technical work

There are problems on the server, some work is being done and therefore it does not load for a long time. You need to take a break and then “try your luck” again. Nothing works? A day has passed and VKontakte is not working? Read the text below!

5. The site was mixed up

We went to a fake VK page or confused it with another social network.

6. Blocked by IP

The provider decided to block access to the site, especially when connecting to someone else’s Wi-Fi. In this case, use a program to change IP. You can also change the DNS server, for example, set the values to 8.8.8.8.

7. Extensions

When installing suspicious programs, various browsers and extensions are installed. Advertising banners will often pop up in the browser, but there may also be bans on visiting specific sites. What to do? Open the “extensions” tab in your browser and remove all unnecessary ones.

8. Registry corruption

9. Login and password are not suitable

Change the layout, turn off Caps Lock (keyboard button) and if it asks you to send a code, check for viruses.

What to do if access to the site is blocked by a virus?

You can't send SMS for money!

Large amounts will be debited from your balance, even if you are asked to pay five rubles.

Be sure to install a good antivirus program!

It is advisable to download an anti-spyware add-on, for example, AVZ. Perhaps the anti-virus databases have not been updated for a long time, for this reason the anti-virus could not prevent your page from being hacked.

Look for various social programs and shortcuts on your computer.

Vkontakte.exe, etc. Be sure to delete it!

In some cases, you will have to “fix” the Host file on your computer; it could have been corrupted by a virus.

Open “My Computer” - select drive C - find the folder System 32 - drivers - etc - see the file hosts. It needs to be opened using the usual Notepad program. Remove everything unnecessary and leave only one line:

127.0.0.1 localhost

No point? Try to restore access using the phone number you entered when registering in VK.

Page restoration

You need to click on the “forgot your password?” link. Enter the phone number that you specified during registration (a login or email address may also work), and click “next.” You need to go through the captcha, enter the letters and numbers from the picture into a special window. It remains to confirm that the VK page is indeed your “property”.

A message with a code should be sent to the specified number, which you must enter in a special field and click “change password.”

After the manipulations, you need to come up with a more complex password. It will also be better if you write it down in your notepad so that you don’t have to restore the page again.

Now you can get in touch. Use the same login, but a fresh password that you recently came up with. To prevent an incident from happening, a second message will be sent to your phone. You will be reminded of the information you entered so you don’t forget it.

To prevent anything bad from happening, it is necessary to carry out preventive work: update the antivirus, look for malicious components on the PC, delete suspicious files. Only a full range of work can prevent an unpleasant situation with your page.

Regardless of the cause, fix any possible mechanical problems first. Check the existing connection to the Internet, unplug the network cable from the connector and reinstall it, additionally reboot the computer, pausing without turning it on for about 15 seconds. If such manipulations do not help, then follow the instructions below. Read to the end to determine exactly what your problem is.

No access to Contact when logging in from phone

If at some point you were unable to log into your page from your phone, then the browser on your device may have crashed. Try installing a new Yandex browser (download link https://browser.yandex.ru/new/mobile/main/?_rdr=safe)

Or update the software on your phone itself. Clear your browser's cache, preferably your phone's as well.

Start with the simplest steps, hoping that the problem is not viruses or scammers hacking your page:

restart your phone;
You use mobile devices to enter the site - as a rule, you are redirected to the mobile version of the site. Log in directly;
try to log in from another phone, change the telecom operator;
reinstall your browser.

Local blocking

One of the simplest reasons is local blocking of access to certain pages. If other sites load without problems, but there is only access to Contact, and you access the Internet using the network of an employer, organization, school, or university, then with a high degree of probability access to these pages is blocked directly by the owners of the network. That is, school, organization, etc. Try again from your home computer or from another computer where similar restrictions may not occur.

When you try to log in, the text on the monitor is approximately the same as in the photo below.

Another reason for lack of access is the blocking of the page by social networks for sending spam. The Contact administration blocks for a certain period of time those accounts from which mass messages of the same type were sent. Even if they are not advertising in nature, such actions may be perceived as spam. The same measures can be applied to the page if the account name is changed frequently, so you should not get carried away with “encrypting” the identity.

In such cases, unlocking occurs automatically after a certain period of time. When your account is re-identified as a spammer, the time of removal from the social network increases.

Technical work or “Server not found”

You received the message “Server not found” or something similar on the monitor. Don't be discouraged, this is the simplest thing. Apparently, technical work is currently underway on the remote server of the social network. And your computer has nothing to do with it, which should make you happy. Please try to sign in again later.

To make sure that this problem is not really on your end, check with your friends if they can get in touch from their machines. If no one has access, then the site is really under maintenance. Wait an hour or two.

You're living in the wrong time

One of the simplest problems is that the computer you are using actually has the wrong date and time set. Perhaps there was a glitch, maybe they changed something themselves. Please enter correct values.

It's very easy to do. In the lower taskbar in the right corner (arrow 1), click on the digital date and time value.

Following arrow 2, a window will open where you need to enter the correct data. Or switch to Internet time.

Login impossible: password not entered

Check yourself whether the data entered is accurate, whether all letters and numbers are entered in the required format, capital or lowercase, in your password and nickname. Specify the keyboard layout: enter in English mode or in Russian. Disable the key responsible for the case of entered characters - “Caps Lock”.

If you tried everything and nothing helped, and you are still “knocking” at your account without visible results, use password recovery. Follow this link: https://vk.com/restore. A window will open:

You need the email address to which your personal page was registered, as well as access to the mobile phone number to which the account is “linked”.

Enter the correct phone number or email number (arrow 1). Click the “Next” button, enter the captcha (a set of letters and numbers to certify that you are not a machine gun, but a person), confirm the entry.

An SMS will be sent to the specified number containing an access code. Enter this code in the form in a new window, create and confirm a new password. Within a few minutes you should receive another SMS with updated data on your phone.

If you do not have access to the phone and the registration data is not saved in memory, then follow the link indicated by arrow 2 in the figure above.

Be sure to check your computer for viruses, and it is advisable not to postpone this process “for later.” This way you will protect yourself from the page being hacked again.

Fraudsters and SMS

What you should not do under any circumstances: do not send any SMS if you are asked to do so in exchange for unblocking the page. Contact has never taken and never takes money for registering or unblocking an account.

So, you are persistently asked to send a message from your phone. It looks something like the images below. Very similar to Contact administrative messages.

Under no circumstances should you ever send anything, as scammers are simply scamming you out of money. Unfortunately, access will remain blocked. This development of events only indicates the fact that your computer has become friends with the virus. That the page was hacked. And the problem needs to be solved not by SMS.

Changing settings and the browser itself

It is possible that viruses have nothing to do with it. Sometimes a simple page refresh or memory cleaning helps. Press F5 and the browser will refresh the page. Or two keys at the same time: Ctr F5.

Another way is to delete from your computer’s hard drive all pages and all elements that were downloaded by your browser from the Internet. Such an operation will also reset information about the pages you have visited and the paths you have taken to surf the Internet. Need to remove:

visit log;
cookies;
search history;
authentication sessions;
saved passwords.

If you made all attempts to get to your page in one browser, for example, in Opera, then you should do this in another. Go to Mozilla Firefox, to Google Chrome. If they are not installed, install them, it is quite simple, and you will have a reliable tool for checking functionality at critical moments.

How to find and neutralize virus-infected files

Treatment with antivirus programs

The first and, perhaps, the most successful action: “run” the computer through a couple of antivirus programs. Don’t rely too much on the installed software, even licensed Kaspersky or Doctor Web. Refer to remote online utilities, it will be more reliable. For example, free Kaspersky Virus Removal Tool, Dr.Web CureIt.

After cleaning the machine, reboot and try to log into Contact again.

Search for the “responsible” hosts file

If antivirus software doesn’t help, then look for the problem manually. Open the “My Computer” folder, from it go to drive C, and find the “Windows” folder among others. Next, open the sequentially nested folders “system32”, “drivers”, “etc”, “hosts”.

It is in the latter that the file you are looking for to correct the work of Contact is located.

Open the “hosts” file in Notepad to edit. Hint: right-click on the file icon and activate the “open with” command. Find and click “Notepad” in the drop-down list. You will receive a text version of this file.

Did you do everything correctly, but the file did not open? This means the virus got to him before you. Do the following.

Reboot your computer into safe mode. You can get into this mode when you reboot. When the monitor screen is black, at the very beginning of the reboot, press F8. You can click several times to “catch” the moment.
A black monitor screen will open again, asking you to choose a further download method. If you have multiple operating systems installed, they will also be present in the list. But your choice is clear: “Safe Mode”, it is in it that you need to debug inconsistencies with files.

Boot and search for the “hosts” file as above.
Make the edit (see point below), save and reboot the computer again in normal mode.

Sometimes simply deleting this file, then rebooting in normal mode, helps. Access is restored automatically.

What corrections are required in the hosts file?

When you open the file, you will find a lot of entries in text mode. Many lines begin with a # sign. This is a non-system line and don't pay attention to it, just skip it.

Examine lines that do not have such a character at the beginning.

If the file contains lines containing the names of social networks: vkontakte.ru, durov.ru or odnoklassniki.ru, then delete them immediately. They are the ones responsible for your torment with Contact.

After deleting the specified lines, save the notepad file in the same folder from which you opened it. That is, in the folder C:\windows\system32\drivers\etc. Please note that you need to save without any extension. Namely, the hosts file cannot have an entry of the type “hosts.txt”. Only one word “hosts”.

How to detect a hidden hosts file

If your file still does not want to open despite all the manipulations, then most likely you have not gotten rid of the viruses that block this action. Or viruses “slip” their created file to you and hide the one you need.

To show hidden files, go through the “Start” button to the “Control Panel”. Find the Appearance tab, then open Folder Options, Show hidden files and folders. You need to activate the “Show hidden files” command.

Changing the display of hidden folders

After allowing access to hidden files, look for hosts. It is quite possible that you have two of them. Open both and delete the one that has extra lines. Alternatively, delete both and restart your computer.

Automatically fix the hosts file

This option is valid only for licensed operating systems!

Problem: “hosts” is fixed, but still no access

To continue solving the problem, you will have to try to find a couple of virus files freely living in your folders and destroy them. Depending, again, on the operating system, the file search is performed in various ways. You can do this in Explorer, or from the Start menu: Search, Files and Folders.

You need to find files named “vkontakte.exe” and “svc.exe”. Remove them, at the same time empty the basket and reload the machine. Then try to log into your Vkotakte account.

How to avoid problems with blocking and viruses

Typically, virus infection occurs through the fault of the user himself. Downloading programs from unreliable sources, allowing access to information on various sites is a direct path to disrupting the operation of the computer in general and the accessibility of social networks in particular.

If the source of the virus is detected, immediately begin treatment. And in the future, do not forget about prevention.

Quite often, users of social networks have this problem, or rather the question: “Why can’t I log into Contact?” This can happen for many reasons, each of which has its own solution. It is important to pay attention to all the nuances here, since you can easily become a victim of attackers and lose your account.

First steps

If you tried to log in, but it did not produce results, then it makes sense to check that you entered the password correctly. Perhaps you simply forgot it and are entering the old one or while holding down the Caps Lock key. Also pay attention to the language in which you enter your login and password. In principle, this is all understandable, however, it is better to be safe once again. It is advisable not to use your account on devices that many people have access to. For example, at work in the office, gaming centers, etc. If it does happen as mentioned above, and you have forgotten your own password, then there is no need to panic, it is restored quite quickly. To do this, you just need to go to the main page of the social network. Her address looks like this: Vk.com. After that, click “Forgot your password”. Then everything is extremely simple. You need to enter your phone number, as well as your email address that you entered during registration. In the next field you need to write the last name indicated in your social network profile. A message will be sent to your phone; you need to enter it in a special form.

Reasons why you can't log into your account

As noted above, there are a lot of them. Some of the most common are viruses. The fact is that today hackers constantly hack into user pages and then resell them. Of course, all this is done with the help of malicious files called viruses. Remember that if you were looking for something on the Internet, and a window appeared asking you to supposedly log into the VKontakte page, don’t be fooled, in 99.9% of cases this is a scam. Moreover, pay attention to the address you are going to go to, it should be Vk.com and no other. Another important point is that you do not need to send your logins and passwords to supposed moderators, since they are not at all interested in this information, and these are most likely attackers. As you can see, it is impossible to give a clear answer to the question: “Why can’t I log into Contact?” impossible, however, by following the rules, all this can be avoided. It is also recommended to set passwords of at least medium complexity. At least 6 characters, preferably letters and numbers.

I can’t go to “Contact” on my page, what should I do?

Everything here is extremely simple. Most likely, you will receive a message that your page has been blocked because it was spreading spam. You will also be asked to complete a simple activation to gain access to your account again. That is, you will need to enter a code and send a message from your phone. This scares many people, since almost everyone thinks that an SMS message will cost a lot, but, in fact, this is not the case. This service is completely free, but again, only if you are on the VKontakte page and not anywhere else. As for the recovery process itself, everything is simple. First of all, you look at the address where you are now, if it is vk.com, then enter your login and phone number, and after that you will receive a password, which you must enter in a special form. I would like to draw your attention to the fact that if you are offered to send a paid message, and the tariffs of different countries are indicated, then this is 100% deception, do not fall for it, as you will only lose money from your account and will not return the page.

I can’t log into Contact via Opera.

Now let's talk about why you are not allowed into your own account through some browsers. To be more precise, we will be talking about Opera. No matter how strange it may sound, there are only a few reasons, and they can be resolved in a few minutes. First, you need to clear the cookies in your browser. To do this, go to the browser navigation and select the “Settings” tab, in the menu that appears, click on “General settings”. There you will see a window, there will be several lines in it, we need it called “Advanced”. Then go to the cookies tab, then “Management”. After you have done all of the above, you will see a window containing a long list of incomprehensible files. They usually end in.ru or.com. Everything that is there must be deleted by clicking on the corresponding icon in the upper right corner of the window. Restart your browser and enjoy your time on the social network.

A few more common problems

Quite often the following question comes up: “I can’t log into Contact because account activation is required.” In this case, you need to check the file called hosts. You can find it as follows. Go to “Start”, then “Run”, then press the key combination Win + R. Specify the file that we need to open. It is located in the system32, drivers/etc/hosts folder. Now we need to do the following simple manipulations. Right-click on the file and select “Open with...”, we need to use notepad. Here you study in detail the information contained in it. If there is at least some mention of your account on a social network, then this needs to be deleted, after which we save the changes and close the file.

We are looking for a solution to the problem that has arisen

If after the above described manipulations nothing has changed, then do not lose hope, as there are still several working ways to fix everything. The first step is to try to find the malicious executable file. As a rule, it is simply called Vkontakte.exe. You must use a search across all disks and files, so you can find it and delete it later. It is advisable to scan with an antivirus program. If the search does not produce results, then it is quite possible that the file is simply hidden, therefore, you need to change the settings and open all hidden folders and files or set special search parameters for the system. That's basically all - this should help. It happens that you try all the methods, but the very last one will help, so the main thing is not to lose hope and remember: do not send anything, as they will take money from you, but nothing will change.

As was noted at the very beginning of the article, the problem: “I can’t log into Contact” occurs quite often. Sometimes the reason for this is simple. Viruses that you brought onto your computer or laptop via the Internet, flash drives, etc. Therefore, a reliable antivirus, the database of which is updated daily and the settings are optimal, is the best protection. This way you minimize the risk of losing your social network account. It is advisable to have a special utility that checks the flash card immediately after it has been inserted into USB. As for choosing an antivirus program, it all depends on your preferences. Currently, there are many reliable options that also do not require activation, that is, they are free.

Conclusion

This article described the most current ways to solve problems with the social network “VKontakte”. You must understand that the more recent the antivirus database, the better. However, the possibility of virus penetration still exists and there is no escape from it. Review your task manager periodically. If you find a suspicious process, terminate it immediately. After that, search for it on your hard drive and then delete it. Of course, an antivirus will help you here and, if possible, will cure or delete the file; there is also the option of moving it to quarantine. That, in principle, is all on this topic, remember that there is always a solution, the main thing is to know where and how to search.

How many people are faced with the fact that they “do not get in touch”. Either he writes an error, or he doesn’t want to log into his favorite browser.

Almost always the problem is with you. Let's try to figure it out in each individual case...

What to do if you don’t make contact?

You are offered to send an SMS...

If they write that only in this case you will be able to access the site “in contact”, under no circumstances fall for it and do not send anything! Do not fall for deception, otherwise you will lose your money and will not get in touch. Such a sentence via SMS definitely means that you have contracted a virus. Don't worry, it's very easy to fix. Follow the instructions.

Open drive C, then the “WINDOWS” folder, find “system32” there, then “drivers”, “etc” there and finally what we need - “hosts”.
Now look at this "hosts" file. If the file does not open, then right-click on it and select “open with”. Find “notepad” and use it to open it.
It doesn’t matter what icons we see there, it is important to find and delete lines there with the inscriptions “vkontakte.ru” or “durov.ru”. And then don’t forget to save the changes to the file.
If the “hosts” file still doesn’t open for you, don’t be upset. It happens that a virus blocks its opening. We can handle this too. Click "start" and select the "restart computer" option. When the computer boots, press F8. From all the inscriptions that appear, click on “safe mode”. When the computer has booted, follow the first three steps of our instructions. Then we restart the computer again.

It also happens that people just delete the “hosts” file, restart the computer, and after that the contact is normally established.

What to do if you don’t get in touch after correcting or deleting “hosts”...

Surely these are some other viruses. Let's try to deal with them. We go to “start”, click on search, select “files and folders”, then “my computer”. We need to find “vkontakte.exe” and “svc.exe”, so we enter these names in turn in the search column, and then simply delete these files when our computer finds them. Don't forget to restart your computer.

In general, it would be good to check your computer for viruses if you have an anti-virus program. If not, then be sure to install it. After all, your computer constantly needs protection, not only in order to make contact without problems.

Why can’t I get into contact - select a browser

Strange as it may seem, it often happens that contact cannot be made through opera. Either a nickname asks another to enter, then it gives some kind of error. Why it doesn’t make contact through Mozilla is also unclear to users. It may be a matter of settings. See if the browser asks for permission to open a particular site. You can download the Google Chrome browser. If this is the case, then you will definitely get in touch with him.

Writes that the server cannot find and does not contact

The reason may be in a remote server, that is, not on yours. This could be technical work. which are held on the site. Then all your friends at this time will also have problems getting in touch. It's worth waiting a while, an hour or two.

Another reason is that you simply do not have an Internet connection. Check everything carefully.

Why can't I get in touch - just in case, check the following points:

Do you have an Internet connection? Go to any other site and see if it loads.
If you are not at home, find out if access to the VKontakte site is allowed in this organization. Often in schools, institutes, and at work, access to social networks is prohibited.
Perhaps you were blocked by site administrators for sending spam, frequently changing your name, or something else, although this happens extremely rarely. But if this happens, wait a day or two, then try to log in again.

We have looked at the most common options for why you may not make contact. We really hope that this information will help you. Good luck!