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Unable to open Android page. Solving problems with opening pages in the browser

It often happens that the browser cannot open some specific site, which was previously available for viewing. At the same time, it opens pages of other sites perfectly and the user does not experience any difficulties - everything is normal. It would seem that the server simply does not work - the site has been disabled. But bad luck, if suddenly you access the same site, for example from a mobile device via Opera Mobile and the site opens perfectly in it.

If the described situation is familiar to you, then I will try to answer the question: why a particular site is not accessible from your computer.

Here, for example, is the standard error that appears in the browser Google Chrome: « Sorry, Google Chrome can't open the page blah blah blah…«:

First of all, if you encounter a similar problem, you do not need to immediately follow the advice to clear the cache and delete cookies, because if you do this, you will have to re-enter the password in Odnoklassniki, remember password In contact with🙁 First, try accessing the page from other browsers, such as Firefox, I.E., Opera. If the response to the site is the same in all browsers, then try the following: go to Opera, click on the button of the same name in the upper left corner and select “Compression mode”.

This function was previously called Opera Turbo. An important feature of this mode for us is that the site opens through proxy server, that is proxy server between you and the requested site. If, when you try to open the site in this mode, the same thing happens - the page does not open, then the site is really faulty or not maintained. It is quite possible that it will be turned on after some time.

But if the site does open, then we will try to narrow down the circle of “suspects.” I’ll say right away: if you cannot access Microsoft antivirus sites, then this is 200% a virus that blocks access. Here, from personal experience, I will say that only reinstalling the system will help.

Go to the folder C:\Windows\System32\Drivers\etc and find the file there hosts. Open it with a regular notepad and check if there are any entries regarding your site in the following format:

Such entries block access to the site and are caused by spyware and viruses. Just shorten the lines regarding your site, save the file to your Desktop (be sure to select the “All files *.*” file type when saving) and copy it back to C:\Windows\System32\Drivers\etc. Restart your computer and enjoy life.

If no suspicious entries were found in the specified file, then we are dealing with a completely different reason - BANOM Your his external IP address(or range of addresses) website hosting. This is not your fault; it happens that the hosting blocks the addresses from which attempts were made hacking, DDOS attacks. Just wait until the IP is unbanned - it will take about a week.

There may also be a simple routing error. A similar problem is solved within a day or two.

In this article we will try to figure out why and why the browser stops loading pages and accessing different sites. Despite the fact that the Internet continues to work normally, judging by the connection status on the notification panel. In this case, it doesn’t matter at all whether you have a PC or a laptop. It has Windows 10, Windows 8, or Windows 7 installed on it. And it doesn’t even matter how you connect to the Internet: via cable directly, or via a Wi-Fi router.

If there is some kind of red cross or yellow exclamation mark next to the icon, then the browser does not load the pages due to lack of Internet connection. And this problem needs to be solved. First of all, reboot the computer and router (if you have a connection through it). You may also find these articles useful:

When the Internet connected and working, then the icon should be like this:

Usually, when there is Internet but sites do not load, then programs such as Skype do not lose the Internet connection. Pay attention to this. And if your Internet works (connection status as in the screenshot above), but does not access sites through different browsers, then try using the recommendations that I will write about later in this article. And further:

  • If you are connected through a router, check whether the sites load on other devices. If not, then reboot your router. You can also connect the Internet directly to your computer and try to access a website. Perhaps this problem was caused by the provider.
  • If the problem is only on one computer, then it is important to remember when and after what it appeared. For example, after installing some program.
  • Restart your computer and run Windows Network Diagnostics. You need to right-click on the connection icon and select “Diagnostics problems”. You can write about the results in the comments.
  • Try visiting different pages. Perhaps the problem is in one specific site. Also try different browsers.

The problem is clear, let's move on to solutions.

If the browser does not load pages, first of all we change the DNS

This is the most popular and most working solution to this problem. Almost always, it is because of problems with DNS that sites do not load when the Internet is working. And in such cases, I recommend registering DNS from Google. This is not at all difficult to do.

You need to go to network connections. Do it in a way that is convenient for you. You can press a keyboard shortcut Win+R, enter the command ncpa.cpl and click Ok.

Right-click on the connection through which you are connected to the Internet and select "Properties".

In the new window, highlight “IP version 4 (TCP/IPv4)” and click on the “Properties” button.

As in the screenshot below.

Everything should work right away. If not, then try restarting your computer.

More information on this topic in the article:.

ipconfig/flushdns – flush DNS cache

Start a command prompt as an administrator and run the command ipconfig/flushdns. The DNS cache will be reset and the problem may be resolved.

It should look something like this:

After this, it is advisable to reboot.

How proxy settings can affect how pages load in your browser

If there is some program, perhaps even malicious, or we ourselves change the proxy server settings, then this may cause this problem. You need to check that there are no unnecessary settings in the proxy server settings.

In Control Panel, find and open "Educator Properties". If you have Windows 10 installed, then this item will be called “Browser Options”. You can type this phrase in the search, it will be faster.

On the "Connections" tab, click on the "Network Settings" button. Check that the settings are like mine in the screenshot below.

If everything is fine there, then move on to the next solution.

Resetting network settings

In Windows 7, Windows 8 (and even in Windows 10), you can reset network settings using separate commands, which must be executed one by one in the command line running as administrator.

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

We execute the commands one by one.

Don't forget to restart your computer.

Avast installed?

If Avast antivirus is installed on your computer, then there is a high probability that the browser cannot load sites precisely because of it. There are reviews in the comments that reinstalling the antivirus solves this problem.

Try uninstalling Avast first. If the Internet works, you can install it back.

Nothing helped, are there any other options?

Check your computer for viruses. There are many good, free antivirus utilities. If you have an antivirus installed, then run a computer scan.

You can also try temporarily disabling your antivirus. Maybe he changed some network settings, and the pages in the browser stopped opening.

Think, maybe the problem appeared after installing or uninstalling some program. Or change some parameters. This way you can find out at least an approximate cause of these problems.

If I remember anything else, or learn something new about this problem, I will definitely update the article. You also share your experience in the comments, write about working solutions. You can leave your questions.

Sometimes computer users may encounter unpleasant situations when something does not work for reasons unknown to them. A common situation is when there seems to be Internet access, but pages in the browser still do not open. Let's see how to solve this problem.

If the site does not launch in the browser, this is immediately obvious - a similar inscription appears in the center of the page: "The page is not available", "Cannot access the site" etc. This situation can occur for the following reasons: lack of Internet connection, problems in the computer or in the browser itself, etc. To fix such problems, you can check your PC for viruses, make changes in the registry, hosts file, DNS server, and also pay attention to browser extensions.

Method 1: Check your Internet connection

A trivial, but very common reason that pages do not load in the browser. The first thing you need to do is check your Internet connection. An easy way is to launch any other installed browser. If the pages launch in any web browser, then there is an Internet connection.

Sometimes the system crashes, causing the necessary browser processes to close. To resolve this problem, it will be enough to restart the computer.

Method 3: Check the shortcut

Many people launch their browser from a shortcut on their desktop. However, it has been noted that viruses can replace shortcuts. The next lesson talks about how to replace an old shortcut with a new one.

Method 4: Check for malware

A common reason for browser malfunction is the action of viruses. You need to conduct a full scan of your computer using an antivirus or a special program. How to check your computer for viruses is discussed in detail in the following article.

Method 5: Cleaning extensions

Viruses can replace installed browser extensions. Therefore, a good solution to the problem would be to remove all add-ons and reinstall only the most necessary ones. Further actions will be shown using an example.


Method 6: Use automatic parameter detection


You can also configure the proxy server in the browser itself. For example, in Google Chrome, and the actions will be almost the same.



In the browser we perform the following actions:


Method 7: Check the registry

If the above options do not help solve the problem, then you should make changes to the registry, since viruses can be registered in it. On licensed Windows, the value of the entry is "Appinit_DLLs" should usually be empty. If not, then it is likely that a virus is registered in its parameter.


Method 8: changes in the hosts file


Method 9: DNS server address changes


Method 10: Changes in DNS Server


So we looked at the main options for action when pages do not open in the browser, but the Internet is available. We hope your problem is now resolved.

If you often use the Internet, you have probably encountered a problem when at some point the browser stops loading sites, but the Internet is still available. This problem is quite unpleasant, but solvable. In the article you will find detailed information on how to localize the cause of the problem, and then how to completely solve it.

Open a Windows command prompt and enter the command ping 8.8.8.8. This command initiates the exchange of packets with the specified target resource (in this case, Google servers). Press Enter to start the procedure. If you receive a response to all 4 sent packets, it means that everything is fine with the Internet connection and you need to look for a software reason.

Check your connection speed

The first thing you should pay attention to is whether any program is taking up all the traffic, and whether the browser has active downloads. Make sure you don't have downloader programs running (Utorrent, MediaGet, Download Master, etc.). If any of these programs are open, check to see if they are currently downloading.


If you are using a router and have several devices connected to it (PCs, laptops, phones), then perhaps one or all of them are taking up the bulk of the traffic, and therefore the browser is running slowly. In this case, the solution would be to change your provider's tariff to a higher speed one or limit the speed for other devices on your network. If you have an old router, then this may also be one of the reasons why the browser takes a long time to open pages or does not load them at all - the router simply cannot cope with the load.

Check to see if this problem occurs in all Internet browsers. Launch each of those that you have installed one by one.

Pages won't load in just one browser

If only the browser you use does not load sites, then that is the reason. Do the following:


You will see a window with technical information about Firefox, as well as a Clean Firefox button. Click on it and confirm the action to completely clear the browser.


Note: Before cleaning, save important information: tabs, history, passwords.

For Google Chrome: Open Settings and at the bottom of the page, click Show advanced settings. At the very bottom of the page, click the “Reset” button and confirm the action. Chrome will be cleared. To make the procedure easier, you can type “chrome://settings/resetProfileSettings” into the address bar and press enter. You will be immediately directed to the cleanup page.


For Opera: Close Opera and delete all contents of the folder C:\Users\Igor\AppData\Roaming\Opera Software\Opera Stable

Pages won't load in any browser

If sites do not open in any Internet browser, you can try accessing the Internet through safe mode with support for network drivers. To enter safe mode, restart your computer and after the BIOS splash screen, press the F8 key. Select the above mode from the list and press enter. After loading the OS, try to open the web resource in any Internet browser. If the page loaded successfully, then the problem may be a process that only works in normal Windows mode. For example, it could be a faulty device driver or a network setting that is only active during normal Windows operation. This could also indicate a virus or malware infection, as some viruses and malware are not active in Safe Mode.

Some viruses and malware prevent a web page from loading from the moment it is opened in any Internet browser. It is recommended to scan your computer for potentially dangerous programs on your computer. This may resolve the issue and allow you to access web pages again. It is best to use the following antiviruses: Kaspersky Internet security, DrWeb, Symantec Endpoint Protection - these are some of the most powerful antivirus programs.

If the browser still does not open the pages, but the Internet is available, then also check the recently installed software. If you have in the list of installed programs that you do not know about or are sure that you did not install, then it is better to uninstall them. You can first find information about such a program on the Internet if you have alternative access to the network.

Resetting the DNS cache

If you get a response from an IP address but not a Google domain, you have a problem with DNS that is not correctly mapping names to the IP address. In this case, you need to double-check the network settings in the operating system. Follow the steps in the following order:


No network response

If you don't receive a response from an IP address when you ping, then you most likely have a network problem. If you use a router on your home network, it may experience a software failure. In this case, the computer will display an active Internet connection, but in fact there will be none. In most cases, rebooting it helps fix the problem. To do this, turn off the power to your router or modem. Wait 2-3 minutes and then turn it on again. Once the router is turned on and reconnected, check your internet access again.

If rebooting doesn't help, open your router's configuration and make sure your ISP settings are correct. You can contact your ISP for help to check that your router settings are correct. You can go to the router management menu at the addresses 192.168.0.1 or 192.168.1.1, which must be entered into the address bar of the browser. The default username is admin. The password is the same.


If this is a corporate network, contact your network administrator as there may be a problem with the network as a whole.

Note: If you use a router, then you can eliminate the problem with it by checking the Internet connection on another device: phone, tablet or laptop. If the Internet works on them, but the browsers do not open the pages, it means something is either wrong with the router or with the provider.

Resetting the TCP/IP protocol

If none of the above helped, and pages still cannot open in the browser, you can try resetting the TCP/IP protocol settings. To do this, open a command prompt with administrator rights and run 2 commands one by one:
  1. netsh winsock reset
  2. netsh int ip reset
Restart your computer and check the pages loading again.

In this article, I will talk about various solutions that may come in handy when pages in your browser stop opening. At the same time, the Internet is available and it works. Programs such as Skype, various torrent clients and the like continue to work and access the Internet. And sites do not open in all browsers. When you try to open a page, it first takes a long time to load, and then an error appears that the page is not accessible and the browser could not open it. The text of the error itself may differ depending on the browser.

In Opera and Chrome, for example, the error is: “There is no Internet connection,” or “Cannot access the site.” In the Mozilla browser: "Server not found", in Yandex Browser: "Cannot establish a connection to the site", and in Microsoft Edge (which is in Windows 10): "This page could not be opened."

It doesn’t matter what browser you have, the pages will not open in any case. But the important point here is that the Internet works on the computer. There is no yellow exclamation mark near the cable or Wi-Fi connection icon. If it exists, then this is a different problem, and there are other solutions. If this is the case for you, write in the comments, I will provide links to instructions. Perhaps you are connected to the Internet through a router or modem, in which case the sites may not open on all devices. I will write about this below.

Well, there are also situations when only some sites do not open on the computer. Usually these are search engine sites or social networks: Odnoklassniki, VKontakte, Facebook, etc. In this case, the solutions that I will discuss below should correct this situation.

And one more thing: it doesn’t matter what version of Windows is installed on your computer, just like the browser. I will show using Windows 10 as an example. In Windows 7 and Windows 8, the solutions will be the same. If the actions are different somewhere, I will write about it.

Why don't browsers open websites? How to fix?

It was possible to immediately launch heavy artillery into battle and talk about difficult decisions (though often the most effective), but as practice shows, it is better to first apply a few simple actions, which also often help get rid of this or that problem.

  • Rebooting your computer, router, modem is the first step. Did not help? Go ahead.
  • If you have Internet via a router, and pages do not open on all devices, in all browsers, then it makes sense to call your provider’s support and report the problem. It is possible that they have some kind of equipment failure, and due to problems with DNS servers, the sites do not open.
  • If the problem is on one device, or the Internet is connected directly to the computer, then it makes sense to temporarily disable the antivirus.
  • Very rarely the problem appears suddenly. Think about it, maybe the browsers stopped loading sites after changing some settings, curing viruses, installing programs, antiviruses, etc. This is very important. After all, you can always undo some changes or remove installed programs.
  • If possible, connect another device, another computer to the Internet, and try to go to a site. If everything opens, then you can rule out a problem on the provider’s side, in the router, or modem.

If the tips described above did not help, then there is no need to be upset, I have several more good solutions. First, I will talk about the most effective solutions based on my own experience and feedback in the comments to other articles.

DNS problem is the most common cause

It is because of problems with DNS addresses that most often it is not possible to access sites. But Skype and other programs can still work without problems. In this case, the browser may say that the DNS server could not be found, or something like that. What should be done:

  1. Change DNS in the connection properties on your computer. I recommend registering DNS from Google. If the problem occurs on all devices, then DNS can be set in the router settings, or separately on mobile devices.
  2. Reset the DNS cache. This is an additional way. Just open the command line as administrator and run the command ipconfig /flushdns, and restart your computer.

I wrote about this in more detail in the article:. Everything is simple there. First, let's go to network connections.

After reboot (or even without it) everything should work. I showed how to change DNS in the router settings in the article, the link to which I gave above.

Check the properties of the browser (educator), disable the proxy

You need to check some settings in the educator properties. Is there an automatic configuration script set there, and are there any proxy servers installed? Since the parameters are set in the properties of the educator, they apply to all browsers. And various viruses and malware often make changes to these settings, after which sites stop opening.

Go to the control panel. Switch view to "Large icons", find and open "Educator Properties". This is in Windows 7 and XP. If you have Windows 10 or 8, then this item is called "Browser Options". It can be found and launched via search.

Go to the "Connections" tab and click on the "Network Settings" button. Another window will open. Check that the settings match the ones I have in the screenshot below.

Proxy servers and automatic configuration scripts must be disabled. If some parameters were set there, then after disabling them everything should work.

Windows Registry Solution

Press the Win + R key combination, enter the regedit command in the Run window and click Ok. The Registry Editor will open. Let's go to the section:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\

There will be different options in the window on the left. We are interested in the parameter AppInit_DLLs. The value of this parameter must be empty. If you have something written there, then double-click on the AppInit_DLLs parameter to open it, delete everything from the “Value” line, and click Ok.

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\

If you don't find the parameter you need in this section, that's okay. Just restart your computer.

Clearing the routing table, resetting the TCP/IP protocol

You can try clearing all network settings. If you have Windows 10, then this can be done through the settings by clicking just one button. I wrote about this in more detail in the article:. Or do everything as shown below.

Important! If you have set up a connection to your provider, or you have set some static IP settings to access the Internet, then after resetting the settings you will most likely need to reconfigure the connection. If you are not sure that you can do this, then it is better not to reset.

First, clear the routing table. Launch Command Prompt as Administrator and run the following command ( copy it to the command line and press Enter):

Restart your computer and check the result.

If this does not help, then launch the command line again, and run these two commands in turn:

netsh winsock reset

netsh int ip reset

After this, you also need to restart the computer. Then open your browser and try to open some page. If sites still do not open, try other recommendations from this article.

Websites won't open due to hosts file

It makes sense to check the contents of the hosts file. Especially if you have a problem with opening only certain sites. For example: vk.com, ok.ru, etc. If not a single page opens in your browser, then the problem is unlikely to be in the hosts file.

In File Explorer, navigate to C:\Windows\System32\drivers\etc. You can simply copy this path and paste it into Explorer. Next, open the hosts file using notepad.

It should look something like this (I'm on Windows 10):

If you have any other lines there that you did not write yourself, then you can try to delete them and save the hosts file.

Or simply find a standard hosts file on the Internet, copy the contents to your file and save. IN Windows 7, 8 and 10 the contents of the file will look the same as in the screenshot above.

Viruses and malware - the cause of the error "Cannot access the site"

If you have already tried different solutions, but the sites still do not want to open in browsers, an error appears that the page is unavailable, then it is possible that your computer is infected with some kind of virus, or all this is the work of some malicious program. Especially if you don't have an antivirus installed on your computer.

It is not uncommon for malware to change some parameters, network settings, or browser settings. As a result, sites stop opening, but the Internet continues to work.

I recommend downloading one of the utilities that are designed to find and remove malware and scan your computer. Also install an antivirus (if you don’t have one) and run a scan of your computer. Among the anti-virus utilities I would recommend: AdwCleaner, HitmanPro, Dr.Web CureIt!, Zemana AntiMalware, Junkware Removal Tool.

These utilities can be easily downloaded on the Internet. They are very easy to use. Most are in Russian.

A few more points:

  • There is information that pages may not load due to Avast antivirus. Everything starts to work only after disabling or completely removing the antivirus.
  • If, after applying some solution, everything worked, but after a while the problem returned, then most likely this indicates that the computer is infected, and the virus writes back some parameters due to which the problem returns.
  • Check that the time and date on your computer are set correctly.

Write about your results in the comments. Share tips and ask questions. Best wishes!