Not included in the samsung galaxy play market. Why doesn't Play Market work on Android?

Today, if a modern person does not go to the play market, he immediately panics, because it is impossible to imagine successful and young people without a smartphone, tablet or computer device. And all these devices are useless without applications. Today, all this technology is the attributes of our everyday life, and as often happens, any household item sooner or later becomes outdated or breaks down. Everything that a person creates does not last forever, and even virtual systems also fail. One of the most popular requests among owners of devices with Android systems is the topic: I can’t access the Play Market. Indeed, a multimillion-dollar audience daily faces various failures in services or equipment; Google Play errors are also common, so it’s worth delving into this issue and finding out what is the actual reason why the user cannot log into the Play Market.

All applications in one place - in the Play Market

Any device with an Android operating system supports a lot of applications, from a navigator to various “scanners” and music recording programs. In general, our smartphone is an ideal place for experiments, but in order for them to turn out successfully and not damage the equipment system in any way, you should take into account only one thing - the source from which the selected application or game is downloaded. Tested, reliable and free (there is also paid content) is the Play Market service - here you can find everything for a technical tool on Android. The only problem that may arise for the user is that he cannot enter the Play Market. There can be a lot of reasons for this, and each of them has its own way to solve this problem.

The cause may be malware on your Android device. In order to protect yourself from theft of your personal data, we recommend using secure browsers.

We recommend changing your default browser after fix problems with the Play Market so that the problem does not reappear. Because in order to download the application you need to restore access to the Play Market

Causes of the problem and ways to solve them

Why doesn't it go to the Play Market? There are many possible answers to this question, but the most common and popular is the lack of an account in Google. It’s easy to fix this situation: you need to go to the Google website, create an account, then open the Play Market and log in by entering the necessary data.

But if the account has been registered for a long time, and the service worked yesterday, but today it doesn’t, then the problem takes on a different character. Most often this problem lies in a small detail, when I can’t access the Play Market. The service writes in a pop-up window that there is a connection, but the connection is broken, or a “system error” has occurred. In this case, you just need to check the date and time settings. Users who have removed the battery from a phone or tablet are most likely to experience this problem. There is no need to despair, since it is enough to re-set these values and try to enter the Play Market again.

Why the Play Market doesn't work - Other reasons

Of course, this is not the entire list of possible problems. One of the main ones can also be considered a full cache. Its regular cleaning is the key to fast operation of the device, so if such “glitches” occur, the first thing you need to do is go to the “Settings” of the device, find “Manage applications” among the items and click on Play Market. Here you need to clear the cache and data. Even if after this the user again says that I can’t access the Play Market, then you need to reset the settings to factory settings. Usually this can be done through a shortcut:

"Options";
"Backup and reset."

And of course, one of the common reasons that users write “I can’t access the Play Market” is a failure in the Internet connection. If the device has a weak signal, low data transmission level, then when entering data into the login profile, an error window will pop up. In this case, fixing the problem is just finding a suitable network and a high signal for normal data transmission.

Play Market - a guarantor of safe downloads

Why is this service from Google so successful? The answer is very simple: in this place you can download absolutely everything, make your computer or mobile device fast and fully functional. But I fell in love with this service not only for its assortment and free content, but for the presence of proven programs and software that do not have viruses and fully work.

Those who like to be everywhere often have to go to various unverified sites, and then after such visits to “dubious” resources, hundreds of queries appear on the forums: “why can’t I go to the Play Market?”, “Where did the money go from my account?” ? etc.

In order not to resort to extreme measures (resetting settings, flashing the device), it is best to restart your phone or tablet. Perhaps a simple “glitch” affected the operation of services, and after a reboot it will immediately disappear. Therefore, when downloading programs to your tablet or smartphone, it is better to use official services.

PS: And don’t “feed” the pirates.

"Cannot establish a reliable connection to the google server"

The full error message is as follows: “Login failed. A reliable connection to the server cannot be established. This may be a temporary problem or your Android device may not have data services. If the problem persists, please contact support."

If you need to sign in to your google account, the problem can also be solved very simply. We won’t go into too much detail, we’ll just post another short video, the guy’s voice doesn’t inspire confidence :) But the solution really works:

For this method you will need Root Explorer. It can be downloaded from

Play market doesn't work

Many users are faced with the problem that Google stops functioning for unknown reasons, producing errors of various numbers that are unlikely to mean anything to ordinary users. And sometimes this problem can occur quite often on one device.

First of all, you need to understand that the service may work due to technical problems related specifically to the service itself, or due to some problems related to our mobile device. In this article we will try to give advice on how to troubleshoot this problem.

The simplest reason is that you deleted the play market. You can download it again. We also advise you to download an alternative market - this.
Updated 07/14/2018

If your Play Market has been updated and stopped working, try downloading the old version. The latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then freezes and does everything you tried to do while it was frozen, a hard reset will not help, rolling back to the old version of Google Play will help.

Updated 04/23/2018

If the play market stopped working for you on April 22 or 23, 2018, this is due to Telegram being blocked.
Google crashes: why don't services work? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google website. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but in the meantime you can use our site, look at the application and games in the site menu, you might like something. Add the site to your bookmarks.

To make the application work, you can try.

No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.

2. Reconfigure Google Play Market

1). Go to the “Settings” section;
2). Open the “Application Manager” section (on some devices this column is simply called “Applications”);
3). Find it in the Google Play list and click on Market
4). Here we need to click either “Erase data” or “Clear cache” - on different device models this column may be called one way or another.

If after this the problem has not been solved, we will look for a solution further.

3. Get rid of application updates.

We also go to the “Settings” section, then to “Applications”, but do not erase the data, but click “Delete updates”. Thus, the Market will return to its original state, when the program was just installed on the smartphone.

4. Reset Google Play Services settings.

We do the same as in the second point, only we select not the Market itself, but “Google Play Services”. Then we clear the data and cache.

5. Google Accounts is not activated in Settings

To enable the application, you need to go to the “Settings” section, then to “Applications”, then click on “All”. Find the item “Google Accounts” and activate the program.

6. “Download Manager” is disabled

Go to the settings section in “Applications”, then to “All” and find the “Download Manager” section in the list. If the manager is not activated, you need to enable it. But if it's enabled, you don't need to change anything. So the problem lies elsewhere.

7. Removing your Google account and restoring it

To delete an account, go to “Settings”, then find “Accounts and synchronization settings”; in some devices this column is called “Accounts and synchronization”. Here we delete the account and then restore it.

8. Programs that prevent the Google Play Store service from working

Some applications you have installed may block the Market. Therefore, carefully go through the list of installed programs; it is likely that some programs do not allow the Market to work fully. Such service-blocking applications include Freedom.

9. Troubleshooting the “hosts” file

So, you actually have Freedom installed on your device. Then the ninth point will certainly help you understand the current problem. But in this case, root rights are required. First of all, you will need to disable the Freedom application. You can do this by going to Stop. After we have disabled it, feel free to delete it.

That's not all, next we will need the Root Explorer program. Downloading it is not difficult. So, we have the program. Next, go along the path “/system/etс/” and find the hosts file. You can open it using any text editor. In this file we need to leave only one line: “127.0.0.1 localhost”. If it is not there, we register it ourselves. There should not be any other lines.

10. Reset settings - Hard Reset

The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal storage. If you have a memory card installed, then there is no need to worry about it, all data will remain safe.

And so, go to “Settings”, click on the “Backup and reset” item and select “Reset settings”. After this, the “Reset phone settings” option will appear in front of us, then click “Erase everything”.

There is no need to be afraid for your data, since there is a backup copy of the system. It is not difficult for the user to create a copy. You just need to find the “Data backup” item in the settings. As soon as you reboot your mobile device after clearing the data, all data can be restored from the compiled copy.

11. Lack of internet connection

Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.

12. Set the correct time - “No connection”

Let's say you see the error “No connection”, but you have made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To prevent such problems from arising again, you need to create synchronization between time and the network. It's very easy to do. Go to “Settings”, click on the “Date and time” column, and then, next to the two columns, check the boxes – “Network time zone” and “Network date and time”.

13. Clean the Clean Master system.

CCleaner, run, click clean. Ready.

14. Error when receiving data from the RH-01 server

If all these tips did not help you, ask questions in the comments and the PlayMarket-androidS site team will help you.
You may have one of the following problems:
- Play store error: insufficient memory.
- Play market error: no connection.
- What do Google Play errors mean?.

Play Market is a modern, useful service that makes life much easier for users of mobile devices and computers. Only this application may experience various types of failures and malfunctions. Each subscriber should know why this happens, as well as how exactly to deal with certain errors. Only in this case can you use all the features of the Play Market without any problems. There are many reasons for failures; situations are resolved using different methods. Next we will tell you why the Play Market does not open. What to do in such a situation? What techniques will help bring the service back to life?

Play Market is...

The first step is to understand what we are talking about. "Play Market" is a kind of online database of programs, games and applications. The service works on both Android and PC. A Google account is required for a comfortable connection.

Using the Play Market, you can download any program, application or game from the list to your mobile device. Both paid and free. For computers, the service is called Google Play.

Usually there are no problems with the operation of the program. But sometimes the Play Market does not open. What to do in this case? Why does this happen? How should the user act in this or that situation? In fact, even an inexperienced smartphone owner can solve the problem.

Reboot

The first advice that can be given is to restart your mobile device. After turning on the mobile/tablet again, try to launch the Play Market again. Most likely, this technique will really help bring the program back to life.

Rebooting your mobile device will allow you to stop wondering why the Play Market won’t open. Often this technique eliminates problems in all programs installed on the system.

The error is caused by various types of system failures. No one is safe from them; it is impossible to avoid them 100%. Accordingly, if the Play Market refuses to work, you need to turn off and turn on your smartphone or tablet.

Application Settings

If this technique does not help, you can try a few more actions. Why doesn't Play Market open on Android? It is possible that this behavior is caused by broken or damaged service settings. Another common phenomenon that is not too difficult to overcome. You just need to reset all settings from Google Play.

How to do it? If the Play Market does not open, and restarting the mobile device does not help, you need to:

Turn on your tablet or mobile phone. Be sure to wait until the gadget is ready for further work. If the device was turned on, shut down all applications, games and programs.
Open the "Settings" section. Find "Application Manager" there.
Select Play Market from the list that appears.
Click on "Erase cache". In older versions of Android, there may be a “Erase Data” button.

At this stage, the error should resolve itself. It is recommended to restart your mobile device for the system to see the changes. Play Store still won't open? This is no reason to despair! Modern users are given many methods to deal with errors in the Play Market.

Updates

The next method doesn't help very often. I wonder why the Play Market does not open on Android? The reason for this phenomenon may be application updates. For example, if the mobile device does not “pull” the new build. Or in case of initialization errors.

Resetting the updates returns the Play Market to its initial state. It’s not entirely pleasant, but this is how the problem of launching the application is solved. To reset updates, you must:

Open the device settings and visit the application manager.
Select Play Market.
Click on the "Erase updates"/"Remove updates" button.

The method is not much different from the previously proposed technique. Unless you need to select another command in the window. After rolling back updates, it is best to reboot the gadget.

Problems with Google

What to do if the Play Market does not open even after all the above methods? If resetting the program settings and uninstalling updates did not help, it is recommended to roll back the settings of all Google services.

In general, the process is similar to all previously proposed actions. The user needs:

Go to the settings of your mobile gadget.
Go to the Applications service or Application Manager.
Click on "Google Play Services".
Click on the "Clear cache" button.

Nothing else is needed. You can try to resume working with the application you are studying. Play Store still won't open?

Download Manager

The reason for this may be that the Download Manager service is disabled. It is needed for the normal operation of many applications. Turning it on is easier than it might seem at first glance.

The owner of a mobile device on which the Play Market does not open must:

Visit the "Settings" section on your device.
Go to "Application Manager".
Find "Download Manager" there. Click on the corresponding line.
Click on the "Enable" button. If the application is enabled, it is recommended to disable it and restart it.

You can turn off and on the device, and then check the functionality of the Play Market. Surprisingly, sometimes the suggested technique really helps!

Google account

Why doesn't Play Market open on my phone? It is possible that this problem is caused by problems with your Google account. It, like most mistakes, cannot be insured against. Therefore, the proposed technique can actually help many users.

Play Store won't open on your phone? Resetting your Google account settings may result in loss of information and corrupted synchronization. It is recommended to make a backup copy of your data before the procedure.

To reset your Google account you will need:

As in all previous cases, go to the settings of your mobile device.
Select your Google account in the "Accounts" section.
Click on the line in which the mailbox used for authorization is written.
Click on the context menu button in the upper right corner.
Click on the line "Delete account".
Confirm actions.

After these steps, it is best to reboot the gadget. Only then can you hope for normal operation of the Play Market.

Software problems

But this is just the beginning! In fact, the topic being studied has a huge number of different solutions. Play Market won't open on Samsung or any other phone? It is important to understand what preceded this error. Then you will be able to solve the problem faster.

It is likely that before the error, the user installed some application or game on his smartphone. Incompatibility of Google Play with some programs renders the software inoperable.

Accordingly, the situation can be resolved by removing suspicious or incompatible applications. Determining which specific program harmed the Play Market is not so easy. Often you need to pay attention to software like Freedom. This program allows you to make in-game purchases without depositing funds.

Hosts and errors

Play Store won't open? Does the startup error occur again and again even after all the previously suggested tips? Then you will have to go a different way. This advice should be of interest to all users contacting Freedom.

To have a chance to launch the Play Market, you will need to follow the following type of instructions:

Open the settings of your mobile device and go to the "Application Manager".
Select the "Installed" section.
Find Freedom and click on the corresponding line.
Select the menu item "Stop".
Delete the application by selecting the appropriate operation in the context menu.

Important: you will first have to stop Freedom and then delete it. Otherwise, hosts will not stop blocking Play Market. Every user needs to remember this.

Android settings

What to do if the Play Market does not open? There is another interesting and simple, but radical solution. We are talking about resetting the settings of the entire mobile phone. Typically, this technique not only helps restore the functionality of programs, but also generally improves the operation of the operating system.

This solution often leads to the loss of user data associated with synchronization. Therefore, it is best to make a backup copy of the information before carrying out it. But usually resetting the settings does not affect files and documents recorded on the memory card.

How to reset settings on Android? To do this you will have to:

Open gadget settings.
Go to the "Restore and reset" section.
Select the "Reset" operation.
Confirm your intentions.

At this stage, the gadget will reboot. After the next start of the operating system, you can try to resume working with the Play Market. It is likely that the reception will really help!

Internet

Play Store won't open? The following advice is recommended to be used before starting all previously suggested actions. This is the best place to start in the fight against errors in the Play Market.

To use this application, you must have an Internet connection. Its absence leads to errors in launching the Play Market. Accordingly, the user must ensure that:

Internet is connected to the phone;
The Wi-Fi network (with a wireless connection) works and does not fail;
There is enough money on your mobile device to use the Internet.

Do all these points apply? Then you will have to look for a solution elsewhere. If it turns out that the Internet is malfunctioning, it needs to be fixed. And then the Play Market will launch without problems.

Disabled account

Now it’s clear why the Play Market won’t open. In addition to the solutions listed, there are 2 more recommendations that will help make the program work. For example, sometimes the problem being studied is that the Google account is disabled on the smartphone. Without it, you won't be able to work with the Play Market.

To activate your Google profile you must:

Visit the "Settings" section on your mobile device.
In the "Accounts" section, select Google.
Enable profile. Typically, this requires authorization using your Google email and password.

Have all the steps been completed? Is Play Market working? No? Then there is the last solution. It doesn't happen very often, but sometimes it does occur.

Date and time on mobile

Typically, under such circumstances, the error “No connection” appears. If you rule out problems with the Internet, it is recommended to make sure that the date and time settings are correct.

It is best to reset the time zone, time and date settings. Similar settings are located in the corresponding section of the mobile device. It is advisable to simply visit the “Date and Time” menu item, and then check the box next to “Network Date and Time”, as well as “Network Belt”.

Many users are faced with the problem that the Google Play Market stops functioning for unknown reasons, producing errors of various numbers that hardly mean anything to ordinary users. And sometimes this problem can occur quite often on one device.

The simplest reason is that you deleted the play market. You can download it again, here is the link. We also advise you to download an alternative market - this is the Nine Store.
Updated 07/14/2018

Updated 04/23/2018

To make the application work, you can try downloading a VPN.

No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.

If after this the problem has not been solved, we will look for a solution further.

3. Get rid of application updates.

4. Reset Google Play Services settings.

We do the same as in the second point, only we select not the Market itself, but “Google Play Services”. Then we clear the data and cache.

5. Google Accounts is not activated in Settings

To enable the application, you need to go to the “Settings” section, then to “Applications”, then click on “All”. Find the item “Google Accounts” and activate the program.

6. “Download Manager” is disabled

7. Removing your Google account and restoring it

8. Programs that prevent the Google Play Store service from working

9. Troubleshooting the “hosts” file

10. Reset settings - Hard Reset

11. Lack of internet connection

Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.

12. Set the correct time - “No connection”

13. Clean the Clean Master system.

Download CCleaner, run it, click clean. Ready.

14. Error when receiving data from the RH-01 server

In cases where the Google Play Market begins to act up, does not want to download applications, errors during updating, or simply does not open, in most cases it can be brought to reason and made to work as it should. Despite the fact that these instructions are written for devices: Samsung Galaxy Note 2, Samsung Galaxy S3 and Samsung Galaxy S4, it can be used for any Android phones or tablets that have the Play Store, not necessarily Samsung, just some item names may be called a little different, but I think in general you can figure it out and find a similarity.
One of these points should help, you don't always need to do all the points!

1. Reboot your phone (tablet).
Those. turn it off and then turn it on again, I think it’s not difficult to understand how to do this.

2. Check for device updates
Settings - About the device - Software Update - Update

3. Check your phone (tablet) for viruses
Both using an antivirus on your phone, for example, or any other one of your choice, or by connecting it to a computer and checking the antivirus through the PC

4. Check in your Google account settings to see if Two-Step Verification is required:

- Safety - Two-Step Verification- must be off status

5. Update the Play Store application itself by installing the new version from the file -
Don’t worry if the version of the installed file is less than the version of the Market that you had before; after a while the Market will update itself to the latest version again.

Before doing this, do not forget to check whether the installation of third-party programs on the device is allowed: Settings - Safety - unknown sources- there must be a check mark

6. Go to Settings - Application Manager
In the tab LOADED we find Google Play Market and click on it

Click Clear cache
Click Clear data
Return to the Application Manager, scroll right to the tab ALL
Looking for a process com.google.process.gapps(it may not exist), if it is not there, then everything is fine, try the Market, if there is one, go to it and force stop it

7. Go to Settings - Application Manager- scroll right to the tab ALL- looking for an application Downloads

We go into it and click Clear data
Clear cache
Force stop (if the application is stopped - Enable it and then there is no need to disable it)
If the power button appears after stopping, be sure to turn it on

8. Go to Settings - Application Manager- scroll right to the tab ALL- looking for an application Google Accounts

Clear data
Clear cache

9. Go to Settings - Application Manager- scroll right to the tab ALL- are looking for Google Play Market