Mobile portal megaphone withdraws money. How to disable unnecessary mobile mailings on Megafon

When money begins to rapidly disappear from the phone balance, the subscriber begins to look for the reason for the waste. It often turns out to be the Mobile portal. Various subscriptions contribute to the active withdrawal of funds. For this reason, it is important to find out how to disable them, and possibly return lost funds. After all, a lack of funds on your balance can lead to a disconnection of basic communication services, and this can happen at the most inopportune moment. Let's look at how to disable the Megafon mobile portal if it withdraws money.

Megafon's website states that the mobile portal is an information and entertainment service that does not require a special connection. The service is available to all subscribers at m.megafonpro.ru. Moreover, not only Megafon clients can use it, but also subscribers of any other operator. True, only limited functionality of the service will be available to them.

Why is the service paid? The reason is in the content. On the mobile portal you can find:

• mobile dating section;
• content 18+;
• library;
• mobile subscriptions;
• Megafon mail service.

If the client is dissatisfied with the operation of the mobile portal, then he can adjust it, even completely disabling it.

Before that, the portal connects automatically. Immediately, money begins to be debited from the account of the unsuspecting subscriber (if any subscription was accidentally activated). The fact is that subscriptions require a monthly fee, but before paying for the content, the amount will be visible on the screen, and payment must be confirmed. Therefore, it is more difficult to accidentally receive content than to subscribe.

Disabling this service will require some effort, and before you start the process, finally decide whether you need a mobile portal from Megafon or not.

Important! The service provides a number of useful services. For example, information about weather, news, traffic jams, and also contains programs for more convenient downloading of content.

Random actions of inexperienced subscribers, for example, pensioners and small children, can lead to the activation of subscriptions.

Therefore, relatives need to periodically monitor the balance and number of connected services.

• And in order not to get an unpleasant surprise in the form of unwanted subscriptions, you need to find out from Megafon employees (or on the company’s website megafon.ru):
• how to connect or disconnect subscriptions;
• procedure for returning funds accidentally debited from your phone account.

Most often, subscriptions to games and 18+ services are connected without the subscriber’s knowledge. They need to be blocked first. When downloading books or music, you must first clarify the cost of the content - usually any book or song is paid.

In the event of controversial situations, it is always difficult to prove to Megafon employees that the connection to the mobile portal occurred by accident.

How to disable subscriptions?

It is important not only to be careful and avoid accidentally typing keys on your phone, but also to know how to stop receiving unwanted messages as part of your subscriptions. And most importantly, stop charging money for these messages (games or other content). How to deactivate the service through your personal account? In order to disable ALL paid subscriptions on the Megafon mobile portal, it is enough:

1. Log in to your personal account. To do this, you need to send the combination *105*00# from your phone number.
2. Get the password and enter it in the appropriate field.
3. After logging into your personal account, find a section with paid subscriptions.
4. Opposite each item there is a disable mark that must be activated by pressing.

Mobile portal in your Megafon personal account

The same procedure can be performed at a service center. Just call a short number 0500. As soon as the operator answers, ask him to disconnect all subscriptions from a specific number. You can also disable unwanted services on Megafon’s official website in a special section of your personal account.

The interface of both the site and the account is clear and simple. This allows you to quickly find all connected options and, if desired, stop using them. However, all actions with the site require the Internet. And if the traffic runs out, you will have to connect from another device.

Important! If you disable paid services, you will still be able to use free options in full.

Don't turn off everything. Free services are often basic and can affect the quality of your phone experience.

Is it possible to return written-off funds?

Few people know that the subscriber has the right to return funds written off for services that were activated against his wishes. To do this, you need to personally visit the nearest Megafon office and file a written claim.

The document must contain:

• a complete description of the situation in which the subscriber feels injured;
• clarification of exactly which subscriptions were issued against the will of the Megafon client, or what paid content was imposed;
• evidence that the subscriber did not use the number at the time of connecting content or subscriptions (it is advisable to provide documents).

Megafon subscribers receive not only communications, but also entertainment and information content. A special portal is responsible for this. But not everyone knows that Megafon Mobile Portal withdraws money! Today we’ll talk about how to turn it off and save your money.

Description

By using the service you will have access to news, applications, services and even adult content. The site is accessible at m.megafonpro.ru through a browser on a computer or smartphone. But the full version of the resource can only be opened from a mobile device.

The portal has four sections:

• political;
• about business;
• about the weather;
• social.

It is worth noting! Internet traffic is not consumed in the home region. You can access the portal while roaming at the same rates as for other resources.

To use the applications you must register on the website:

Registration is now complete! You can proceed to using the portal.

Why is money withdrawn?

The Megafon Mobile Portal service is free. There is no need to connect it. Access is open to everyone, including subscribers of other operators. No money is charged for reading news content. But when using entertainment applications: games, music, videos and other services, funds are written off.

When connecting paid content, the site will warn you that money will be withdrawn from your account. The write-off will only occur if it is confirmed. Once you subscribe to entertainment apps, withdrawals will occur automatically and regularly.

How to disable

"Mobile portal" cannot be turned off, but you can get rid of subscriptions on your phone using three methods:

1. Log in to your Personal Account. In the Services menu, turn off subscriptions.
2. Call a consultant at 0500. They will help you disable services and tell you why the money is being withdrawn.
3. Visit the office center. Employees will deactivate subscriptions upon presentation of identification.

It is worth noting! To avoid repeated withdrawals, it is better not to visit this site and delete its address from your phone.

How to get your money back

Go to any branch of the company to fill out a written application. The claim must indicate that the services were activated accidentally.

The next time you use paid services of the portal, your money will not be returned to you.

To disable your subscription, it is best to call your operator and he will help you disable it. The best thing is to set a ban for 3 months and during this time you will not be signed anywhere. In order to set a ban, dial a message with the word ESTABLISHED 1 to number 5051 and you can rest easy for 3 months. I actually connected a contextual account, with its help you will control your expenses and no subscriptions will be imposed on you. But you can connect it only in Megafon communication stores.

The Mobile Portal service is very often activated without the client’s consent, and you have to disable it. There are different ways to help disable this unnecessary service, here are some of them:

• Call the Megafon operator to disable this mobile portal service for you.
• or go to the megafon.ru website in the service guide tab, where you can disable this service yourself.
• third method: dial an SMS with the text INFO or info to the short number 5051. You should receive a message on your mobile phone containing a list of all active services, and there will also be information on how to disable the Mobile portal.

I also found a way by which some Megafon clients disabled the Mobile Portal service in this way:

Go to this site, Enter your login and click on the Personal Account link. There, find the My Subscriptions block. Click unsubscribe.

It is best to disable the Mobile portal of the cellular operator Megafon with the help of employees of this company in a communication salon. This is the most reliable way. Well, you can also call the operator on duty at 0500 and ask him to do this.

And the shutdown on the Megafon website raises some doubts in me.

For example, for my Samara region, it is impossible to disable it through your Personal Account; this picture opens on the website:

And for the city of St. Petersburg you can see an inscription that disabling such a service is not required at all.



It’s somehow strange and incomprehensible to me. But there is no desire to understand this case.

To disable the Mobile Portal service, you can use one of the following methods:

• special command on the phone - *506*0# and call key;
• call the operator at 0500 (he needs to explain the essence of the problem);
• contact the operator’s department, but only if the previous methods were ineffective.

• In order to disable the mobile portal service, you either need to go to the MegaFon office and there, after talking with the manager, they will disable this service for you. If you are too lazy to walk, you can disable this service via the Internet. To do this, you need to register in your MegaFon personal account and look through the list of services and subscriptions, there you will find it and disable it.

  I went to Contacts through my Personal Account, opened the Write us a letter tab and wrote them a long, formidable complaint, the main leitmotif of which was to draw the administrator’s attention to the dishonest attitude towards the client, to the client who has remained faithful to them for more than 15 years no matter what they flaws.

  I asked to urgently return all the money that had disappeared from my account. I especially noticed that it is not possible to disable this service through your Personal Account. In general, not even an hour passed, the money was returned to me. But the question remains: what will happen to the accounts of tens of thousands of subscribers who trust the operator? Do they really have to pay for their trust with their own money?

  After I was once connected to some service for 20 rubles a day without my knowledge and had to turn it off when I personally visited a Megafon communication salon, I decided that it would be better to receive a monthly printout of mobile communications expenses by email. . Now I constantly check my expenses and live in peace.

  There was, however, one more case, but this time not with telephone communication, but with Internet access. Then I took the modem and laptop to work, but forgot to rearrange the SIM card from the tablet. Therefore, I activated Internet access on my phone’s SIM card for 3 hours for 30 rubles, until my wife brought the required SIM card. But I used the Internet for a longer time and Megafon began withdrawing money from me until he had withdrawn everything. I hit about 650 rubles.

  As usual, I filed a claim at the office and the money was returned to my account, although only 500 was returned, but that’s good.

  Therefore, I think that it is better to resolve all issues related to disabling imposed services personally in the office, fortunately, it is near my home.

  Like any other operator, Megafon often imposes, without asking our permission, its additional services, in particular, the same Mobile portal.

  But it is still possible to disable an unwanted service. And even in several ways:

  • through your personal account on the Internet;
  • by contacting the operator directly in the Megafon salon;
  • by calling the operator at 0500 (this is what I prefer to do);
  • by typing the following command: asterisk 506 asterisk 0 hash call (in this case, 0 is the number 0).

  When communicating with the operator, you should be stricter so that he does not have the desire to persuade you for a long time to maintain this useful service. Of course, if you save it, you lose money, but Megafon benefits from it.

  I will share my experience. I personally have not disabled the Mobile Portal service either with special short commands, or via the Internet, or via SMS. But it’s not in the Service Guide at all. It turned off only after calling the operator at 0500. Just say: In the details you found a certain Mobile portal, turn it off.

  Many mobile operators like to connect all kinds of paid services without the subscriber’s knowledge, and Megafon is no exception.

  As a rule, the subscriber does not immediately notice the loss of money from the account and not everyone will go to defend their hard-earned money. But the unjustified write-off of money should still be stopped.

  In this case, a universal and more reliable method is call the operator at the contact center (Megafon 0500) or go to the office. At the same time, do not forget to demand a refund (usually they always return it).

  In any case, to disable this option, it is better to contact the company’s office with your document to put an end to this issue once and for all. And this option is an additional service that could be activated without your knowledge.

  There are options for disabling it, and the very first one is through your account on the operator’s website, you must be registered and authorized there. You should open your personal subscriptions to services there on the website in your account and delete it. The second option is to contact any office of this mobile company. As the next, third option for refusal, this could be a call to the company operator at the short number: 0500.

  Or there is a command *506*0*# that you can send to terminate the service.

  To disable a subscription, dial *506*0#.

  To set a ban on subscriptions to our company, send an SMS to 0500 with the text: set a ban on subscriptions.

  The result of communication with the Megafon operator:

  A paid subscription is connected to the number: rusmediaboss.com, command to disable. : *505*0*4701#. You can see information about your subscription when ordering Details. You can unsubscribe in the following ways:

  On the Mobile Subscriptions Web portal, go to your Personal Account and select Unsubscribe. The transition is available only to authorized users. Login;

  By sending an SMS message to one of the numbers 5051, 5052 with a command to unsubscribe in the format: Stop XX, where XX is a unique subscription identifier. Instead of the Stop command, you can use: No, Otp, Unsubscribe, No or Stop;

  By sending a USSD command in the format *505*0*XX#, where XX is a unique subscription identifier.

  On the WAP interface of the Mobile subscriptions service: select the My subscriptions section -> Changeable subscription (parameters) ->

  Using the Subscriptions java application: select the My subscriptions section -> Changeable subscription (parameters) -> Unsubscribe;

Watching news and weather on the Internet completely free of charge is very convenient.

Now users can do this at any time, because there is a mobile portal Megafon.

The system is very simple and accessible, but many subscribers managed to note that they often began to get money from them when entering it.

Everyone should learn more about this service and why clients lose money.

General information about the service

This Megafon website has been operating successfully for quite a long time. It does not need to be connected additionally, but you can make custom adjustments. Mobile portal Megafon is:

• website for viewing current news feeds;
• a service used to visualize synoptic research data if you need to know the weather;
• a resource that will allow you to find out the active exchange rate of the foreign exchange market without leaving your home;
• An excellent resource for dating, viewing adult files, downloading videos, games or audio.

From all this we can conclude that the site is not only entertaining, but also useful for visitors. Here, every cellular network client will be able to find up-to-date information and good content, and most importantly, everything is safe and of high quality.

Everything seems to be fine with the service, but recently people have begun to actively complain that after logging in, money is debited from their account. Why this happens and how to disable the service is worth considering from a closer perspective.

Why does the system write off user finances?

Most of the services on this site are provided to people completely free of charge. This does not at all exclude the presence of paid subscriptions for subscribers.

Often clients are not familiar with information of this nature and make additional adjustments themselves. You can subscribe purely by chance, which is not a rare process.

To prevent clients from making mistakes of this nature, they should look at the following information:

• what entertainment and content you need to pay for;
• how subscriptions are activated and cancelled;
• Is it possible to recover financial assets that were accidentally lost?

Most often, any games are paid for; money will have to be paid for visiting pages for adults. Some books and music files are also paid.

To avoid making a random purchase, the client should carefully examine the file that interests him and read the information about it. If you have already subscribed, you can easily deactivate them.

Disabling paid content services

Not a single Internet advisor can tell you how to disable the mobile portal on a megaphone. The point here is not that the procedure is so complicated.

It is impossible to turn off any website, because this is not a function of a mobile device, but a resource on the World Wide Web. But the user has the opportunity to disable all paid portal subscriptions.

To perform the deactivation procedure, a person needs to do the following:

• log in to your personal user account by sending a mobile command to *105*00#;
• wait for a text message with a password to log in;
• visit your account and find all your subscriptions;
• Next to unnecessary items, check the disable box.

For deactivation to be performed by the service center operator, the client needs to call the short number 0500. If the user has free megabytes, then he can visit the official website of the cellular network operator.

This page allows you to cancel all paid subscriptions. This method is quite simple and comfortable, it is accessible to everyone.

After deactivation is completed, a person can continue to use the free services of the portal. To use the service you only need to have access to the Internet.

The mobile portal allows you to make the life of subscribers more comfortable. You can view the latest news and weather at any time of the day. For the portal to work well, you just need to have a mobile device with the ability to access the World Wide Web.

If desired and necessary, you can reconnect services for which you need to pay. Activation is completed in just a few clicks. Each megaphone client has the opportunity to configure the options manually. They are constantly trying to make the portal more interesting, and the information inside it is constantly updated.

Mobile portal Megafon withdraws money: how to disable it - many mobile subscribers would like to know the answer to this question. The fact is that very often it is the subscription to it that is the reason for debiting funds from the subscriber’s account. At the same time, he himself may not even suspect it, and the lack of money may appear at the most unexpected moment. This, in turn, may lead to the disconnection of mobile communications when it is most needed.

Why are fees charged for the Megafon portal?

In order to understand what the Megafon mobile portal is, you need to study the available information about it on the operator’s website. From it you can find out that this service does not require a special connection, but if necessary, the subscriber can make changes to its operation or disable it altogether. This arrangement of the service leads to the fact that money begins to be debited from the mobile phone account for using the portal, which is connected automatically.

In any case, you will have to disable this service separately, but before that you need to decide whether you need this option or not. The fact is that it implements a number of useful services that can be useful to the subscriber in life. These include a weather service, news feed, exchange rates, services for downloading games, video and audio content.

Sometimes a subscription to the Megafon portal, in the case where there was none, is issued completely by accident, when an inexperienced subscriber performs random actions that lead to him connecting to this service. This subscriber can be a child or a pensioner. Due to their age, they cannot independently manage subscriptions to this type of service, so their parents and relatives need to control them.

In order not to become a victim of accident, Megafon customers need to check the following information on the mobile operator’s website in advance:

• what paid services are available on the portal;
• the procedure for connecting and unsubscribing to them;
• procedure for returning funds accidentally debited from a mobile phone account.

It is worth noting that subscriptions to games, as well as services for adults, are usually connected unauthorized. They need to be blocked first. In addition, downloading music files and books may also incur fees. It is worth noting that the subscriber will still need to prove that he did not activate this or that service, and this is quite difficult to do.

Procedure for deactivating paid services

In order to avoid becoming a victim of such unplanned connections, you need to know how to disable the mobile portal on Megafon. Of course, the mobile operator client will not be able to disable the portal itself, but certain subscriptions can be blocked. Moreover, even a person not versed in modern technologies can do this.

In order to disable all paid subscriptions on the described portal, you must perform the following steps:

• log into the subscriber’s personal account by sending the appropriate command *105*00# from a cell phone;
• receive a text message containing the password for it;
• Having visited your personal account, find sections with paid subscriptions;
• disable all unnecessary items by checking the disable box next to them.

In addition to disabling paid services using your personal account, you can perform this procedure using the service center. To do this, you need to call the short number 0500 and, after waiting for the operator’s response, ask him to turn off all the services you do not need. On the official Megafon website you can also perform all of the above steps by using a special section in the subscriber’s personal account.

The last method is the simplest and most accessible, since the interface of the operator’s website is clear and all paid services connected to a particular number are immediately visible. However, for this you need to have access to the Internet. If you have run out of megabytes provided as part of your tariff plan, you can disconnect through the site from another device with Internet access.

It is also worth noting that if paid services are disabled, the ability to use free ones will remain. Therefore, you should not disconnect everything that is connected for preventive purposes, since it is quite possible that such services may be needed. In addition, disabled paid subscriptions are also quite easy to connect back using the same official Megafon website.

Check paid subscriptions

How to return written-off money

In that case, when the subscriber was subscribed to paid services against his will, he has the opportunity to return them back. To do this, you need to go to the nearest office of the mobile operator and file a corresponding claim in writing. It must accurately describe the situation in which a paid subscription was issued against the subscriber’s will or content was downloaded for a fee. It is advisable to provide evidence of this, for example, documents indicating that at that time the subscriber did not use the number: did not call, did not send SMS and did not use Internet access.

Typically, operator representatives try to accommodate their clients halfway, so in approximately 90% of cases, money debited from the account is returned to their account. This claim must be reviewed by the mobile operator within 10 days. Usually within this period all requirements are satisfied in full. If Megafon employees believe that the subscriber wants to deceive the company in this way, they may refuse to return the money.

In this case, he will have to go to court and through it demand the return of his money.

Sometimes a person can become a victim of scammers who deliberately mislead citizens and subscribe them to paid resources, receiving a percentage for this. Here you will have to contact the police and fight fraudsters in a criminal case, which does not always lead to a positive result.

It is better to take measures in advance to disable unnecessary paid subscriptions provided by the portal of the mobile operator Megafon.