How to transfer without changing your number. How does transferring a cell number to another operator work: FAQ and development experience

Are you worried about how to switch to another operator while keeping your number? We hasten to please you, since in Russia this opportunity is already available regardless of your operator. So, for example, if you have Megafon, you have the opportunity to switch to another operator, keeping your old Megafon number. This article will discuss this issue in more detail.

Transition instructions

Before changing operator, you should make sure that there are no payment debts to the current operator. If they exist, turn them off, otherwise changing the operator with the ability to save the number will not work. It is also worth considering that the transition is only possible in the region where your SIM is registered.

Familiarize yourself with the main points of the procedure we are considering regarding any operators:

1. First, you should visit the office of the operator to which you want to switch. Don't forget your passport. Note: the office must be in your home region.
2. Show your passport. Next, you need to fill out an application, the form of which will be given to you at the office. In it, indicate your personal data, mobile number and information about the current operator.
3. Now all that remains is to sign the contract as confirmation of the transition to another operator. From this moment on, you will officially be considered a subscriber of another network. Wait for an SMS notification about this.

There you will be given a temporary SIM card, and you will have to wait for the new card to be issued. In this case, you will need to pay for a replacement operator in the amount of approximately 100 rubles. Until the new card is issued, you can still use the old and temporary cards.

If we take a Beeline subscriber as an example, he will be concerned about how to change the connection to another operator while keeping the Beeline number. As for the MTS communications user, he will be concerned accordingly with how to switch to another operator while maintaining the MTS number.

Switching to Beeline while keeping the number?

The procedure for switching to Beeline without losing your number is not particularly different from the course of action described above. Visit the operator's office with your passport and fill out an application. Now select the tariff you need and sign an agreement. You will immediately be given a new Beeline SIM with your old number.

The term of transfer to Beeline will be agreed upon when concluding the contract. If not agreed upon immediately, the transition will take place in 8 or more days. In addition, you have the right to indicate in your application the date you want to switch to Beeline.

For example, you have Tele2, and you intend to switch to Beeline, keeping the Tele2 number. Then calmly follow the above.

Maintaining a landline number when changing operators

Let’s say right away that the operator change service does not apply to subscribers of city numbers. Therefore, when you change the operator, they simply issue a different number, and your old one is sold again.

If you still have questions on the topic “How to switch to another operator while keeping your number?”, then ask them in the comments to this article. We will answer all your questions!

Operator c came into force in Russia on December 1. This service began to be provided only in January 2014. As it turns out, some people don't understand MNP. And those people who know the meaning of this abbreviation should not use such a service.

The MNP service means the opportunity for mobile subscribers to switch to another operator, while maintaining the previously assigned one. Simply put, with the help of such a service you can, for example, change MTS to Beeline, and your SIM card number will remain the same. A very convenient service, since you don’t have to notify all your family and friends about the change.

How to use the MNP service

To change your mobile operator from your number, you need to follow a few simple steps. Having chosen an operator, you need to take your passport and visit one of the offices of this company. However, there are several nuances here. Your current number must be registered with the current operator in your name, otherwise the transfer to another operator may be refused. To solve this problem, you can renew the contract with your current mobile operator, indicating your passport details.

In addition, it is possible only in the region in which there was an agreement with the current operator. For example, if the number was registered in the Moscow region, then it will be possible to change the mobile operator only in this region.

Having visited one of the offices of a certain company, you will need to write an application, indicate in it your passport data, the name of the previous operator and the number that must be kept during the transition. Then a new SIM card will be issued, which can be used at the time specified by the new operator. Next, you need to pay for the received SIM card, as well as for the provision of this service. After this, all you have to do is wait for an SMS message to your number about the start time of the service. You no longer need to communicate with your previous operator.

Having received an SMS message, you will need to insert the previously issued SIM card at the time specified in the message. In addition, you may receive an SMS stating that you have some debt to your previous operator. In this case, you need to pay it off on the same day, otherwise the transfer may be denied.

The first couple of hours after the transition, technical problems may occur, and then you will be able to use the services of the new mobile operator.

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Quick response:
The first option looks like this:

The second option looks like this:

The option is free, people who call the old number will receive information about changes in the subscriber’s data. The service is valid for 2 months. To connect you need to dial the number 067409031 or send a command *110*031# .

Competition among cellular communication providers in the market is quite high, so for a long time, a subscriber could not change service providers while maintaining the same phone number. The situation changed in 2013, after the adoption of the corresponding law by the Russian government. However, companies were able to turn even the freedom of action given to users to their advantage. Now providers are expanding their own customer base, offering subscribers more profitable tariff plans. Considering these features, it makes sense to cover in detail the topic “How to switch from Beeline to MTS while maintaining the number.”

Is it possible to switch to the tariff of another operator while maintaining my data? Of course, yes, but the subscriber must clearly understand the feasibility of such a transition. To perform an action, there are a number of technical conditions that must be fulfilled. There are two ways to change the black and yellow connection to MTS (Mobile TeleSystems). The first option looks like this:

1. You need to contact the nearest MTS office and write a corresponding application.
2. Then you need to choose the appropriate tariff and pick up a new SIM card.
3. The SIM cards must be replaced at the appointed time.

It is worth noting that the procedure takes from 8 to 10 working days, while the subscriber is always in touch. The exception is a 30-minute break associated with technical work.

Important! The service is available only to individuals; saving a number when switching from Beeline to MTS is possible only upon presentation of a passport.

The second option looks like this:

• the subscriber purchases an MTS card;
• configures call forwarding on a Beeline number;
• after activating the service, he receives calls to the new number. In this case, you don’t have to use a Beeline SIM card: forwarding will work in any case.

Whether the second transition option can be used is up to the subscriber to decide. However, you should remember that the forwarding option is paid, so communication costs will increase proportionally. Tariffing for the service is based on the cost of an outgoing call. In addition, Beeline charges an additional fee for the provision of call forwarding services. Therefore, you need to first think about whether it would be cheaper to choose a more favorable tariff than to pay for additional cellular services.

Peculiarities

How to switch from Beeline to MTS and whether it is possible to keep the number is no longer a problem. Any cellular provider will provide detailed information on how to perform this action, but there are a number of points that providers usually keep silent about. For example:

1. Situations arise when the subscriber data specified when concluding a contract by the current operator differs when concluding a new contract. There may be two reasons for this: the passport data has changed at the user’s initiative or the manager made a mistake when filling out the paperwork. In any case, the operator has the right to refuse to re-register the number.
2. The procedure for reconnecting to another connection while maintaining the number is quite lengthy, and it is important that the subscriber maintains a positive balance during this period. A minus on the account is guaranteed to result in the operator refusing to provide services. In this case, you will have to go to the company office again and fill out the paperwork again.
3. In the first days after the transition, you can top up your mobile account only in mobile phone stores. Other payment methods (bank card or e-wallet) may not work correctly.

Important! The operator change service is available only in the region of connection, and you can switch to another provider no more than once every 6 months.

Additional features

You need to know that the number portability option is only available for federal numbers. If the subscriber has a landline number connected, it is not saved. After changing the operator, the user's phone number is changed, and the old number is put up for sale. In this case, it is important to always stay in touch. This opportunity is offered by Beeline using the “New Number” service.

The option is free, people who call the old number will receive information about changes in the subscriber’s data. The service is valid for 2 months. To connect, you need to dial the number 067409031 or send the command *110*031#.

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Many people who want to improve the quality of telephone services are thinking about how to change their operator while maintaining their phone number. In this case, all acquaintances and friends will be able to reach the subscriber using their old contacts and will not have to notify them additionally. Depending on which operator is used for communication and which service provider is needed in the future, the methods of change, their cost and timing will vary. Let's look at this information in more detail.

Is it possible to change mobile operator without changing the number?

It is possible to change your cellular service provider to another one, while keeping the previously used set of identifying numbers. Although this procedure takes time, after it each subscriber will have the desired service parameters and their old contacts. Different cellular providers carry out the change process in different ways, but in all cases the first step will be to contact the future service provider company to clarify the details.

A prerequisite for changing the operator is the repayment of all debts to him. To carry out this procedure, you need to contact the old company and look at the status of the subscriber’s accounts. Next, you should go to the new operator, conclude a service agreement with them, after which a temporary SIM card will be issued. In the next step, the old provider will transfer information about the number to the second, and the subscriber will be able to receive a previously used contact that is serviced by the new mobile provider.

Every person who wants to receive good and high-quality services on the mobile network must understand that he can change the service company at any time at minimal cost, without affecting his combination of identification numbers. This was legislatively confirmed by the leadership of the Russian Federation in order for the cellular coverage market to be transparent and competitive.

Changing mobile operator while maintaining the number in different companies

Companies carry out the number transfer procedure in different ways. Cellular providers carry out this process with great effort, since such a transition must transfer a large amount of information, and the old provider loses a client. In such conditions, firms are forced to maintain high quality of services provided in order to minimize the number of users changing mobile providers.

Change operator in Tele2

• The first step is to contact the support service of the existing operator or find a service agreement among your home documents, which indicates the person to whom the number was registered. Only the person for whom the contract was signed can change the supplier. If you change your passport details, you will have to inform the operator.
• Pay off all existing debts to your old cellular provider. Ideally, the account balance will be zero, but positive is also allowed
• Contact any office of the Tele2 operator and sign a new service agreement. Here the client will be issued a new SIM card for temporary use while the data transfer process is carried out.
• A day before the mobile provider on the old card is changed, the user will receive a notification. Therefore, during this period it is worth rearranging the SIM to receive the full range of services.

On MTS

• To switch to MTS with the MNP service, you need to go to any office of the company with identification documents (original passport) and information about the old number (which is registered to the same person).
• Decide on the tariff at which you will be served by the new provider, pay for the transfer services.
• Get a temporary SIM so that you can make and receive calls during the transfer period. Such a card will receive messages from MTS about the status of the application and the process of transition to a new supplier.
• The temporary SIM card will receive information indicating the exact time and date when the cards need to be rearranged. After this, all relations with the old mobile communications provider will be severed and the subscriber will begin service with MTS.

In Megafon

• For the convenience of its subscribers, Megafon has created an online form on its website (moscow.megafon.ru/mnp/). After entering the data into it, the cellular provider receives information about the future client, in addition, it delivers the necessary SIM cards and contracts free of charge.
• When concluding official documents, the client must have a passport or power of attorney to manage other people’s data.
• At the moment when Megafon specialists deliver the contracts, they advise on the spot on possible tariffs and select the best possible options to suit the client’s requirements. Payment is also accepted here for porting a number from one company to another.

On Beeline

• Beeline provides several options for number porting. In the first case, you need to make an appointment at the office and come there with all the documents to formalize the contract.
• In the second option, all materials will be delivered by Beeline couriers to the client’s home. There, service agreements will be drawn up and the best tariffs will be selected.
• Only a federal number can be transferred, not a city number. However, there may be restrictions in the form of unavailability of calls or SMS.

Transition cost and timing

The timing of the transition from one operator to another while maintaining the number may be different, it all depends on the desires and state of information about the client who is being transferred. The waiting period can last from several hours to 6 months, but in most cases this transfer is carried out within 1-2 days. The cost of the transition is standard for all mobile communication providers (Beeline, MTS, Megafon, Tele2), it is 100 rubles per operation.

Other additional fees may be imposed by individual companies for service in special tariff plans, installation of new features or enhanced communication capabilities. During a consultation with specialists from Beeline, MTS, Megafon or Tele2, it is worth clarifying all the points of interest and asking what the payment will be charged for. Here you need to clarify the transition time that will be needed, because this data will be the most reliable, since it takes into account the specifics of the client.

A mobile phone with many applications and access to the Internet has long ceased to be something unusual. In the daily “battle for the client”, mobile operators are inventing new “super-profitable” tariffs and offers. Until recently, our compatriots in most cases could be deterred from switching from one cellular company to another by the upcoming inevitable hassles associated with changing their phone number.

Since January 2013, Russians have the opportunity to save their phone number when changing mobile operator. A decree of the Russian government, enthusiastically called by the press the Law “On the Abolition of Mobile Slavery,” obliges Russian cellular operators to provide customers with the MNP - Mobile Number Portability service, which makes it possible, when changing companies, to apply to retain their current phone number.

How does it work to change operators while keeping your number? What documents need to be provided for this? Can difficulties arise when changing one mobile operator to another?

General transition rules

Regardless of which company’s SIM card you use to change the operator while maintaining the number, there are general principles for the transition:

• This service is always paid. The cost of the transition will cost the subscriber 100 rubles. You should immediately clarify about additional costs. You need to find out, for example, how much a SIM card and a package of connected services will cost.
• You won't be able to use the MNP service too often. The law “safeguards” cellular operators, allowing you to switch while maintaining your phone number no earlier than two months from the date the new cellular company begins service.
• Only the owner, that is, the person whose name is issued a SIM card with this phone number, can make a transfer to another cellular communication company while maintaining the number. He must personally apply by presenting his passport. In exceptional cases, the transfer can be carried out by an authorized person who has an appropriate notarized power of attorney from the owner of the number.

• Transferring to another company without changing your number is limited to one region. This means that changing the operator while maintaining the number in Moscow will be possible only in the capital or region. It will not be possible to change your Moscow number in any other region.
• The phone number remains the same, but the operator issues its own SIM card after concluding a service agreement with the subscriber. In most cases, services connected to a mobile phone number will have to be reconnected after moving to another company.
• Blocked phone numbers are not eligible for MNP service.

Is the subscriber obliged to notify the operator about the number change?

It is logical to assume that the “MNP Law” is primarily on the side of consumers of cellular communication services, that is, subscribers. But are the rights of a cellular operator that loses a subscriber protected by this resolution? For example, if the operator is changed while maintaining the number from MTS to Megafon, is the subscriber obliged to notify MTS about this in advance?

In order to change the operator, the owner of the number must leave a request only with the company where the transition will be made. He is not obliged to notify the company in advance where the subscriber is planning to transfer.

Transfer deadlines

Legislators have established specific deadlines within which a cellular company must change operators while maintaining the number. For any legal entity that has submitted an application for this service, all numbers specified in the application are renewed within 29 days. For an individual, this period is even shorter – only 8 days. During this time, operators must carry out the necessary verification of the subscriber’s personal data.

How does a subscriber use cellular communications until the operator is changed while maintaining the number? During this period, having both SIM cards in hand - new and old, the subscriber continues to use the services of the “donor” until he receives an SMS indicating the time and date of the transition.

Subscribers who have already gone through the transfer procedure while preserving the number often warn that it is very important during the transfer not to allow a “zero” or negative balance on the SIM card of the “donor” operator. Lack of money in your cell phone account may well serve as a reason for the operator company to refuse the transfer.

Switch to Beeline

What does a subscriber need to do in order to become a Beeline subscriber, while maintaining the existing cell phone number of another operator company? For example, let's look at how to change the operator step by step while maintaining the number from Megafon to Beeline.

A subscriber who wants to change the SIM card served by Megafon to a Beeline SIM card without changing the previous phone number will need to contact any office of the new operator, carrying an identification document. An employee will help the future client fill out an application to change the operator while maintaining the existing number. In addition to personally contacting a communication shop or office, subscribers now have the opportunity to leave a corresponding request online in a special section on the operator company’s website.

The next step is concluding an agreement with Beeline and receiving a SIM card from this company. For a new SIM card, the subscriber will need to choose any tariff from the new operator. If the application was completed online, you can order courier delivery of the SIM card and contract free of charge.

Next, you need to pay 100 rubles for NMP and additionally for a new SIM card, according to the selected tariff. A completed application for the NMP service will be reviewed by the company within 8 days. During this entire period, the subscriber can use the Megafon SIM card without allowing a zero or negative balance. The Beeline SIM card can also be used immediately after it is issued - it will be connected to a temporary number.

The subscriber will be notified via SMS about the current status of the submitted application and all operations. A day before the number is transferred, the subscriber should receive a message with information about the time when it is necessary to transfer the Beeline SIM card to his phone.

Switch to Megafon

For those subscribers who decide to use the services of another major operator, Megafon, there are also two ways to fill out an application: in a communication salon or on the company’s official website. What does it look like, for example, to change an operator while maintaining the number from Tele2 to Megafon?

• To inform Megafon about his decision to change the operator without changing the Tele2 number, the client must either apply with a passport (identity document of the owner of the number) to a communication shop or company office or fill out an application in a special section on the Megafon website . Here, on the company’s official website, it is possible to receive free delivery of a contract and a new SIM card with a company specialist visiting the subscriber’s address to conclude a contract and consult on the proposed tariffs.

• Next, an agreement is concluded, a tariff is selected and a Megafon SIM card is received.
• Payment is made for the NMP service (100 rubles) and the new SIM card package in accordance with the tariff chosen by the subscriber.
• After eight days have passed after receiving an SMS notification about the change of operator, you need to change the Tele2 SIM card to Megafon in your phone.

Switch to MTS

The process of switching to the MTS cellular communication company while maintaining the phone number is almost the same. But it is worth noting that this company does not have a service for filling out an application online. Changing the operator while maintaining the number from Tele2 to MTS includes the following steps:

• The subscriber contacts the MTS salon or office with a passport or other identification document. To change the operator, you will need to fill out the appropriate application.
• Concluding an agreement, choosing a tariff and receiving an MTS SIM card.
• Payment for NMP service and SIM card package in accordance with the tariff.
• After eight days have passed after receiving an SMS notification about a change of operator, you need to change the Tele2 SIM card to MTS in your phone.

Switch to Tele2

Separately, it is worth mentioning the transition, while maintaining the number, to Tele2, an operator that is not one of the Russian top three, but has already gained some fame in our country with its relatively democratic pricing policy.

To switch to the service of this operator with your phone number, the subscriber will have to personally write an application at the Tele2 office (communications salon). Further, the procedure is not much different from the examples already given: the subscriber to whom the SIM card is registered needs to come with a passport to a communication salon and write an application and sign an agreement with the company. On the same day, he will be given a SIM card from the Tele2 company.

After this, within 8 days the subscriber should receive an SMS indicating when the phone number will be transferred, and he will need to rearrange the SIM card in his phone. During this period, the subscriber is obliged to liquidate debts to the “donor” company, if any.

After turning on the Tele2 SIM card, the subscriber’s number may be unavailable for some time, but no more than half an hour - this is usually warned about in advance when concluding a contract.

Operators' liability

Changes to the Federal Law “On Communications”, namely in Article 46 of this law, provide for the liability of a cellular communication company for violating the deadlines for transferring a telephone number. Thus, if within the required 8 days the transfer of the subscriber’s telephone number is still not completed, the operator who has violated the deadlines for transferring the number to another company is obliged to provide the client with the opportunity to use cellular communications free of charge until the moment when the operator is actually changed while maintaining the number.