How to clear history in Mail Agent. How to delete mail agent history. Saving correspondence in M Agent

The message history, like the computer desktop trash, should always be emptied. On the one hand, storing old and insignificant conversations takes up little space in the system's mailbox. But on the other hand, over the years of active virtual communication, the weight of the archive can significantly reduce the volume of the mail limit on mail.ru.

You will need

– name and password for your mail account in mail.ru and the installed Mail.ru Agent application for routine archive cleaning;
– a computer with Internet access for remote cleaning of the archive of saved messages.

Instructions

Launch Mail.ru Agent. In the dialog box, enter the name and password for your email account and click the “Login” button. After downloading, you need to select the interlocutor with whom you want to delete correspondence. If the archive must be completely cleared, then you should clear the message archive of each contact one by one.

Right-click on the contact and in the dialog box that opens, click on the “Message Archive” button. There is another way to enter the archive. Open a dialog box with the selected interlocutor by double-clicking on the contact. In the upper left corner there is an “Archive” button.

Select the messages you want to delete in the left block of the window that opens. It should be remembered that the archive synchronizes messages to the inbox, outbox and public folder for all messages with the selected interlocutor. To remove some messages from the dialog, you can use the search bar located on the right side of the dialog box. The archive also allows you to select messages manually by scrolling through the entire correspondence history. In order to delete a message, you need to select it with a single click of the left mouse button and click on the “Delete” button in the right menu block. And if you want to completely clear your correspondence history, you should use the “Delete all” function, located in the same part of the dialog box.

Use the remote method of deleting an archive if you are using a computer on which Mail.ru Agent is not installed. To do this, open the mail.ru portal and log into your mailbox. After that, click on the “Mail.ru Agent Message Archive” button located in the left vertical menu of the page. After this, the system will again ask you to enter a password into the system and after successful identification, remote access to the archive will be obtained. All conversation histories are stored by contacts. Just select the person you want to delete correspondence with and select messages. After clicking the “Delete” button, correspondence with the interlocutor disappears forever.

Tip added on May 23, 2011 Tip 2: How to delete an archive An archive is a collection of files in one file package, smaller in volume than the sum of the volumes of all archived files. An archive is created using an archiver program for convenient storage and transmission of information. The most common archive formats are .zip and .rar. Deleting an archive is no different from deleting other files and folders.

Instructions

To move an archive to the Trash folder, select it in the folder by clicking the cursor or using the arrow keys. Then click the “Delete” button. Confirm the deletion by clicking the appropriate mouse button.

Instead, you can grab the archive with your cursor and drag it to the Trash icon on your desktop, Start menu, or desktop panel. Confirm deletion when prompted by the system.

To delete an archive without moving it to the Recycle Bin, instead of the “Delete” key, press the “Shift-Delete” combination. Confirm deletion. The archive has been erased.

How to delete an archive - printable version

You will need

– name and password for your mail account in mail.ru and the installed Mail.ru Agent application for routine archive cleaning;
– a computer with Internet access for remote cleaning of the archive of saved messages.

Instructions

Select the messages you want to delete in the left block of the window that opens. It should be remembered that the archive synchronizes messages to the inbox, outbox and public folder for all messages with the selected interlocutor. To remove some messages from the dialog, you can use the search bar located on the right side of the dialog box. The archive also allows you to select messages manually by scrolling through all history correspondence. In order to delete a message, you need to select it with a single click of the left mouse button and click on the “Delete” button in the right menu block. And if you want to completely clear your correspondence history, you should use the “Delete all” function, located in the same part of the dialog box.

Use the remote method of deleting an archive if you are using a computer on which Mail.ru Agent is not installed. To do this, open the mail.ru portal and log into your mailbox. After that, click on the “Mail.ru Message Archive” button Agent, located in the left vertical menu of the page. After this, the system will again ask you to enter a password into the system and after successful identification, remote access to the archive will be obtained. All conversation histories are stored by contacts. Just select the person you want to delete correspondence with and select messages. After clicking the “Delete” button, correspondence with the interlocutor disappears forever.

Email messages do not take up much space on your hard drive. But if the user has been actively engaged in correspondence with his friends for many years, then over time the free space allocated by mail.ru will be filled. Ultimately this will lead to what is required delete correspondence in the Agent.

Saving correspondence in M Agent

Mile Agent allows you to both save all correspondence and disable this function. To check if it works, you need to go to the application menu and select “Program Settings”.

In the window that appears, go to the “Messages” tab. The dialog settings are located at the top line, but you need the “Archive” section. By checking the box next to “Save messages in archive”, the history of all correspondence will be placed in the program archive.

How to delete correspondence in Mail Agent

To delete correspondence in Agent, you will need, first of all, the program itself and a computer with Internet access. The procedure itself can be divided into several steps:

Delete correspondence in Agent possible remotely. To do this, you need to go to the mail.ru mail service, filling out the “Login” and “Password” fields, then go to the section “Archive of mail.ru Agent messages”, which is located in the left menu, and here you can clear the correspondence history.

You will need

– name and password for your mail account in mail.ru and the installed Mail.ru Agent application for routine archive cleaning;
– a computer with Internet access for remote cleaning of the archive of saved messages.

Instructions

Select the required messages in the left block of the window that opens. It should be remembered that the archive synchronizes messages to the inbox, outbox and public folder for all messages with the selected interlocutor. To remove some messages from the dialog, you can use the search bar located on the right side of the dialog box. The archive also allows you to select messages manually by scrolling through all history correspondence. In order to delete a message, you need to select it with a single click of the left mouse button and click on the “Delete” button in the right menu block. And if you want to completely clear your correspondence history, you should use the “Delete all” function, located in the same part of the dialog box.

Use the remote method of deleting an archive if you are using a computer on which Mail.ru Agent is not installed. To do this, open the mail.ru portal and log into your mailbox. After that, click on the “Mail.ru Message Archive” button Agent, located in the left vertical menu of the page. After this, the system will again ask you to enter a password into the system and after successful identification, remote access to the archive will be obtained. All conversation histories are stored by contacts. Just select the person you want to delete correspondence with and select messages. After clicking the “Delete” button, correspondence with the interlocutor disappears forever.

Which recently appeared on the pages of the mail interface of this service. Since I’m finally getting ready to write to them, I’ll quote them for history :)

Good afternoon, after the "M-Agent" folder turned into the "M-Agent Archive", I cannot get to the letters sent through the "Agent" in any browser. I'm trying to use the link "Use the web version of Mail.Ru Agent" from the Web interface. A blank screen opens. Tried it on different computers.

Internet Explorer 8 gives the following Javascript error:

Error details on the web page User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) timestamp: Sun, 30 May 2010 11:43:29 UTC Message: "undefined" - is null or not an object Line: 466 Character: 3 Code: 0 URI code: http://img. imgsmail.ru/r/jim/jim_fs/webagent_amalgam.js?135

Opera 10.53 displays the following in the error console (the "Agent" pop-up window immediately closes):

Opera has modified the JavaScript on webagent.mail.ru (No scrollbars on some mail.ru pages with many comments). See browser.js for details

Nothing works in Firefox either. Is it just me or does it happen to everyone?
In general, I don’t need letters from “Agent”, but since I can’t delete them, the mailbox always shows “New letters: 3”, and this is confusing.
I do not plan to download and install the Agent software, and this should not be mandatory, since the Web version is planned.
Waiting for an answer. Unfortunately, I have not received any replies to my previous letters regarding "Agent".
Best regards, PerS ( [email protected])

Hello!

This folder is intended to store the history of messages from Mail.ru Agent. The “M-Agent Archive” folder replaces the “M-Agent” folder, which simply notified the user of incoming messages while he was away. Using the “M-Agent Archive” folder, you can view your correspondence anywhere or find information that is important to you.

The M-Agent Archive folder is password protected. All your correspondence is automatically saved there. In order to cancel saving messages, you need to go to the folder and click the “Edit” link (see http://clip2net.com/clip/m27826/1275381665-clip-3kb.png).

If you delete messages in the “M-Agent Archive” folder, they will be deleted without the possibility of recovery. To delete all messages from a folder, click on the “delete” link (see http://clip2net.com/clip/m27826/1275381710-clip-4kb.png).

You cannot delete the “M-Agent Archive” folder.

Attention!!! In the near future, the counters of this folder will be recalculated, and all incorrect notifications about new letters will disappear. Thank you for patience and understanding.

To send requests to the Agent Support Service, use the special form http://my.agent.mail.ru/cgi-bin/asupport

Thanks for the answer.

In the near future, the counters of this folder will be recalculated, and all incorrect notifications about new letters will disappear. Thank you for patience and understanding.

I would like to point out once again that my web agent does not work at all, not in any browser or on any computer, although I checked it from different ones. This seems to eliminate problems on my part. A completely empty window always opens (although there is a script in the page source) or nothing opens at all with a Javascript error. I have already written some error codes, there are letters in the history.

Do we need to understand that once the meters are recalculated, the web agent will also start working? So far, during the entire time the “M-Agent Archive” folder appeared, nothing has worked even once.

Hello!

Describe in detail what exactly happens to the web agent and how it behaves.

How this mailbox application worked before. What were you doing on the computer before the Web Agent stopped working, what updates (as well as programs) were installed.

Try the following again:
1. Go to your mail settings, click “Mailbox Interface” and uncheck, then check the “Display Web Agent on mail pages” checkbox.
2. Check your computer for viruses, and also try disabling your antivirus program, restarting your computer and repeat step 1 if the problem persists.
3. Update your browser version, restart your computer, if the problem persists, repeat step 1.
4. Update the flash player, restart the computer, if the problem persists, follow step 1.

Specify:
1. what browser do you use;
2. what flash player you have installed;
3. when exactly did you encounter this problem?

To avoid additional questions, please save your correspondence history at the end of the letter.

Best regards, Olga, User Support Service [email protected]

P.1 and login/logout via the Web interface helped, thank you.

Just in case, clarifications 1-3.
1. IE 8.0.6001.18072 and Opera 10.53
2. Shockvawe Flash player 10.0.12.36
3. As soon as changes were made to the work of the “Agent” and the “M-Agent” folder disappeared :)

There remains only the problem of non-existent incoming messages from the “Agent”, but you have already given an answer to it.

I think that according to the “recipe” - to rewrite the options that are explicitly stored in cookies, the original source of the error is clear to everyone... well, something can’t work for us on its own :) And the JS error in IE8, by the way, continues to appear from time to time. .. However, achieving real cross-browser compatibility in a complex JS or AJAX application is truly a hell of a task :)

P.S. since people come here upon request" how to delete m-agent archive", here's the answer: go to the "M-Agent Archive" folder, see the list of contacts. Click on the contact's E-mail address to view the correspondence history. There we already put a tick and delete unnecessary messages... but the system does not allow us to delete the entire folder .