How does aliexpress recognize a new device? Why does Aliexpress write “Use another device to log in”, what should I do? We have noticed unusual activity on your account, what should you do?

Many users who have performed a Hard Reset on their device experience problems logging into their linked Google account. In general, the picture looks like this: after loading the reset device, at a certain stage you are asked to enter the data of the previously connected account “The device has been restored to its default settings. To continue, sign in to the Google account that was synced with it.”.

If you enter incorrect data, then the following notification will be displayed: “Log in to one of the accounts of the owner of this device”. This confirmation, which was introduced on Android (from version 5.0), allows you to protect the personal data of owners. Today we will show you several methods that will help you fix this problem. Choose the most suitable method for your model.

Turn off the Internet

The first method is to try to solve the problem with simple steps - turn off access to the Internet. When the account verification step is running, turn off your Wi-Fi and remove the SIM card. After this, the confirmation step should be automatically skipped.

Reset your account through Phone Settings

If turning off the Internet does not help, try going to the Settings menu and performing a reset there. You can get into it in several ways - through the keyboard or Okey Google. The simplest would be the following:

We launch, after selecting the language, press and hold the Home button.
The Google search engine should be activated, where we enter the word “Settings” and click on the result below.
If everything is correct, then you will open the phone menu, look for Recovery and reset, where we reset the device settings.

Keyboard reset

Reset can also be initiated via standard keyboard. We start the phone, again we come to the point where data entry is required:

Call up the keyboard, where we hold down the dog key – @. The icon should appear gears.
Click on it, in the menu that appears click on “Android Keyboard”.
We go back, there will be an icon on the left "Task Manager"– click on it.
The Google Search bar will then appear at the top of the screen. Where you also enter “Settings” and open them through the results.
Next, go to the menu as standard “Reset”.

Here's another Video instruction, which will clearly show how to activate the phone menu by resetting.

By the way, read this article too: How to remove CM Launcher from your phone

Resetting DRM licenses

Depending on the phone model, not everyone can do the above steps. So you can try resetting DRM licenses, If there are any. To do this, you will need to go to the “Settings” menu on your smartphone. You can log in using a simple flash drive, which must be inserted into a running device. Here's a visual video on this occasion. But first, a few nuances: you may have to wait a few minutes until the phone detects the external memory. some wait up to an hour :).

Dev program. Settings

However, not all models allow you to enter the phone menu. But there is a solution - installing an application Development Settings. This program will allow you to immediately open the Settings option. After which the Personal Data is completely reset to factory settings. You can download the program to a problematic Android using OTG cable with a flash drive.

Conclusion

As you can see, almost all solutions boil down to obtaining bypass access to the phone menu and then resetting your account data. By the way, the firmware does not solve the problem “The device has been restored to its default settings,” since the factory phone number is tied to a specific Google account. If suddenly all of the above does not help you in any way, or you enter obviously correct data, then you should use recovery via Google Account Recovery. This can be done through a regular browser and without the help of a phone.

We have previously described possible problems and their problems, in this article we will help you understand some errors associated with the Setracker 2 software.

A password is not set for the watch, but is used when registering and logging into the application.

When logging in, you can enter from 6 to 12 characters in the password field. A small word in Latin or a set of numbers is best so you don’t forget it in the future. Write down or save the word or number value in a safe place.

Change password

You can change the password you created after logging into the application by going to the Profile -> Change Password menu.

Recover SeTracker 2 password

For those who have forgotten their account password, to recover it you must use the “Forgot Password” button when logging into the application. During account recovery, you must provide a valid email address to which a verification code will be sent. You will enter this code in the appropriate field to reset your password.

In this case, all your data entered during registration (password and Reg Code license code) are reset on the server. After which you need to register again.

Why doesn't the "Forgot Password" function work?

There may be several reasons for this. Let's look at the two main ones.

When registering in the Login field, you indicated not a mailbox, but a telephone number. The email is necessary so that when you restore the so-called password, you will receive a confirmation code to reset it.
When requesting a code, “Network error” or “Server is busy, please wait” pops up. This means that some work is being done on the server. Try repeating the operation after some time.

Problems logging into the application

Difficulties are increasingly arising when logging into C Tracker 2. We will look at the most common software errors that users encounter. You can recognize them by the app's pop-up message when something goes wrong.

When you link Smart Baby Watch to the program and make a mistake in writing the license number (Reg Code), this message pops up.

Typically, the Reg Code is located on a sticker, either on the watch itself or on the box. Depending on the model of the children's wearable device, the IMEI or Reg Code is entered for registration.

If the sticker with the code is erased or lost, you can find it through the SMS command pw,123456,ts# or pw,123456,tt# and find the Reg Code in the response message in the line with the abbreviation ZCM.

It happens that users do not find the proper code on the gadget itself or in the message. This means that it is advisable to return the watch to the seller or replace it with another one. Each device uses a unique Reg Code for registration.

If you did everything correctly, but the error occurs again, preventing you from entering the program, you need to contact the supplier or official technical support of the program.

During registration, an error occurs: “Device number is already registered, please contact your agent to restore!” or “The registered device number could not be added.”

A similar situation can occur if someone successfully registered their Smart Baby Watch using the same combination of digits of the registration number as in your device. When entering data manually, it is easy to make a mistake in numbers. Hence the result: two identical clocks cannot be added twice.

Resetting the clock ID on the server will help, read about it here. This way you can remove the device from Setracker to re-register.

An alternative to solving the problem may be to change the login to a different combination of numbers and letters. But this rarely helps.

After successful registration and entering your username and password when logging in, the application redirects to a page labeled “Add a device.” The reason for this behavior is unclear, but you will have to tinker.

Try re-entering the ID or registration code and the child's name. If you managed to add hours, that's good. Otherwise, the program will display the error “The device is already registered.” Then move on to step 2.
Install a different version of the application. Please register. After that, return to your usual program and log in.
Nothing helps? You will have to reset the clock ID (zeroing) on the server through your seller or with our help on a paid basis, read here.

Device number does not exist, please contact your agent to add

This may mean that the manufacturer of the wearable gadget, as well as its seller, do not support cooperation with Setracker 2, for this reason there is no registration number in the database.

To add your device number, you need to contact the application's technical support. You should receive a response within 14 days.

Message remove alarm url

You receive this kind of notification on your smartphone when the function of sending SMS about removing the watch from a child’s hand is activated in the application. You can disable it in the message settings through the settings menu.

Remove alarm translated into Russian means a warning about removing a smartwatch, and the url indicates the coordinates of the location of the accessory on Google maps.

Sometimes there is a url: postscript, indicating that the coordinates were not received by the device due to the unavailability of the GPS signal.

Offline (No network equipment)

When the program displays the error “Find offline,” it means that C Tracker does not see the clock. Please check all points suggested in the solution.

A common reason is that there are no funds on the card in Smart Baby Watch or there is no mobile Internet.

Also, perhaps the watch itself does not see the network: setting the APN of the cellular operator in it plays an important role. It is installed using, which you will find in our table.

Login time out and network error

Network failure or deterioration in connection quality can occur both on your smartphone and on the server of the Chinese application developer. Time out means the connection timeout has expired.

This may be due to updating your smartphone's firmware, or updating or rebooting the application on the server. As a rule, in China, a technical break occurs at night, when, as in Russia and Ukraine, it is daytime, so users encounter problems, and technical support is not in touch.

All you can do is wait until the problem goes away on its own or wait for a response from the application's technical support so you can try again later.

This kind of failure occurs in several cases.

During registration. This happens when you use a login that is identical to someone else’s that is already registered in the program. Come up with a new one. Although, with the latest updates of C Tracker, an email address is entered as a login, so to avoid problems, update the software.

Upon authorization. It happens that users add their second child’s watch to SeTracker not through the menu item List of devices -> Add device, but register it again under the same login and password. In this case, the parent will not be able to log into the application to track the first device - an Account Error will be displayed.

Important! Different watches have different accounts. If you want to have several wearable devices in one account, add them through the “Device List” user menu.

Another reason could be that you are using a fake, and someone else managed to register a Baby Watch with the same license number as yours.

What to do? In both episodes, you need to resort to resetting the clock ID. After resetting your ID number, register again with new login and password information.

The third reason when an Account Error appears when entering the program can also be technical work on the server. Try logging in later.

SOS remind

A message in a smartphone SOS remind translated into Russian means an SOS reminder, i.e. the child called the parent using the emergency button. If the call is not received, we can assume that the owner canceled the call.

What is LBS in children's watches

Smart Baby Watch determines location using GPS satellites. Having received a signal from satellites, the GPS beacon stores the coordinates of the device’s location. But if the watch does not receive a signal from satellites (for example, indoors), WiFi is connected.

If a signal was also not received via WiFi points (for example, also in a closed space), the watch receives location data according to the data from the cellular towers of your mobile operator - LBS.

The error in coordinates via LBS in a smartwatch can be 50m - 2 km, because The signal level of the cellular network and the frequency of towers located throughout the territory may vary.

Bottom line

We hope that our tips will be useful to you. Share the information with your friends, and if you have additional questions or know other troubleshooting methods, write in the comments.

Asks you to use a different device to log in.

Some mobile app users Aliexpress They encounter a problem when, when performing one or another action, an error appears: “To protect your account for security purposes, use a different device to log in to Aliexpress “. What is the reason for this and how to solve the problem? Let's figure it out.

Please use another device to log in to Aliexpress - what should I do?

Use another device to login to Aliexpress

This error can appear for various reasons on Aliexpress, let's see how.

Sometimes, when bonus coins are being exchanged, an error may appear in the section. This happens because you are logged in via a social network. Try logging in with just your username and password and see if it goes away.

Reason 2. The site is overloaded

If the site's system is overloaded, for example, when there is a big sale, then some functions in the application or on the site may not work correctly and this will lead to an error. In such a situation, you just have to wait a little until the load becomes less and try again.

Sometimes, if you are using an old version of the application or something is being updated on the site itself, this may affect the correct operation of some functions. So you may also encounter the error. Here too, wait a little or update the application, and the situation will improve.

As you can see, there are no particularly terrible problems with this error, but it can confuse even experienced buyers.

Video: Aliexpress website does not work (Problem solution)

I'll show you how to contact Aliexpress support in the app. If you have any problems, then perhaps support can help you solve them.

Sometimes you need to contact support on Aliexpress and ask them for help or report a problem. I was getting this error: “Sorry! To ensure the security of your account, please log in from a different device."

When trying to play the game, an error also occurred.

When going to the cart, the error “Sorry, the system was unable to access your items. Please try again."

To contact Aliexpress support in Russian, click in the Aliexpress application at the bottom right, then click on “Support Service”.

The Help Desk page opens. Here you can select a specific question and read the instructions or contact the support chat directly and write them your problem so that they can quickly solve it. At the bottom there is a button “Online chat” and the operating hours of the chat with support are indicated from 7:00 am to 1:00 am Moscow time.

By clicking on the “Online Chat” button, select the topic of the question and a specific question and then click on “Online Chat” to start communicating with Aliexpress support and ask your question.

The online chat has opened and the consultant will join your conversation. Now you can describe your problem and the consultant will calm you down and you will go your separate ways.

You will be asked to take a screenshot of the problem if possible.

If the current problem can be solved immediately, then they will help you solve it, and if not, then the consultant will forward your request to the technical department and they will solve the problem.

If after 24 hours your problem is not resolved, please contact support again.

You may encounter errors. Usually they are quickly eliminated, but everyone should know how to do this. We will talk about one of them in this article.

There are a lot of clients today Aliexpress use a mobile application to make purchases. Sometimes they encounter errors. These include the application’s request to log in through another device. What is the reason for this and how to remove this error, read on.

What should I do if Aliexpress asks me to use a different device to log in?

A similar error appears in the application for various reasons. These include:

Using authorization using social networks

If you go to the section "Mobile bonuses" and collect coins in it, sooner or later you will exchange them for coupons or goods. So, if you get this error when trying to exchange coins, then the reason for this is precisely logging in through a social network. In this case, you need to try to log in simply with your username and password and see if it disappears.

System overloaded

If the application or itself Aliexpress are overloaded, some functions may not work correctly and display errors. As a rule, this situation can be encountered during a major sale, when there are many more customers on the site than on ordinary days. In this situation, you just need to wait a while until everything gets better.

The site or application is being updated

When a new version of a mobile application is released, it is not updated immediately. Although you can see from the operation of the interface that you need to update, as it may freeze or work incorrectly. This, of course, leads to errors. In this case, go to Google Play and update the app or wait for it to do it itself.

As you can see, mistakes in themselves are not terrible, but they always make you think. Now you know how to eliminate them and you can not be afraid if you have Aliexpress asked to use another device to log in.