Chrome does not start but there is a process. Google Chrome doesn't work: reasons and solutions

Google Chrome is an excellent browser that deservedly received the title of the fastest in terms of speed. Users have repeatedly noted that it is also one of the best when it comes to fighting viruses, Trojans and other Internet pests. Chrome has become increasingly popular in recent years. But even the best ones are not immune to glitches and malfunctions, and you, too, may encounter a situation where Google Chrome does not work.

Does it happen that the browser does not open a single page, produces errors, or even does not start on the computer at all? Why, what could be the reason? There is no need to panic right away. It often happens that the main reason lies on the surface. In 50% of cases, restarting the computer is enough to fix the problem. Perhaps the failure occurred in the system itself. If after performing this action nothing has changed and the Google Chrome browser still does not respond, you need to check your Internet connection. Maybe you've lost your connection and it's worth calling support to find out why this happened or make sure all the wires are connected and working properly.

You restarted your computer and made sure your Internet was working properly, but nothing changed - which means the problem with Google Chrome is more serious. So, why does this problem happen and how to fix it?

If the browser crashes at the very beginning, then the simplest explanation for why this is happening may be that Chrome is not installed correctly on your computer. It would be advisable to reinstall the program. You will need to completely uninstall the browser, and then go to the official website and download the new program there. By the way, sometimes the easiest solution is to simply update the version of Google Chrome to the latest one.

It would be a good idea to find out if the browser is compatible with your software and if not, why and what needs to be changed (although this is unlikely).

Be sure to disable all Google Chrome extensions that you have installed. This must be done through the settings, “Extensions” item. Disable them all one by one, while checking to see if the browser is working properly. As you know, extensions can be installed without our knowledge, completely by accident.

Check your cache. It is quite possible that it is so cluttered that it is causing the Google Chrome browser to freeze. In this case, it should be removed using CCleaner.

Try updating Flash Player if the program crashes primarily when watching videos.

Browser won't launch

Check and remove dubious programs that were recently installed. They may interfere with Google Chrome. Many software are simply not compatible with each other and cause interruptions in each other's work.

Some firewalls and antiviruses may prevent Google Chrome from opening on your computer. In this case, the Google Chrome browser should be included in the list of favorites. To make sure that the reason lies precisely in these programs, simply disable them for a while; if Chrome launched successfully, then our assumption is correct.

Always remember that troubles of this kind may be a consequence of the fact that malicious files (viruses, Trojans) are hidden on your computer. Scan your PC and browser for such nasty things using an antivirus and disinfect the files or delete them. In addition, it won't hurt to use antivirus utilities such as Curelt from Dr.Web or Hitman Pro.

Pages won't open in Google Chrome

It also happens that the browser endlessly loads the page, but cannot open it. In this case, first of all, you need to perform all the steps described above: that is, reinstall Google Chrome, scan, check for viruses and incompatible programs. But there may be other reasons.

There are often cases when pages do not open due to any temporary interruptions or malfunctions. In order to make sure whether this is your case, you need to try opening the same page in another browser - Internet Explorer or Firefox. If the page opens smoothly, most likely the error occurred when Chrome tried to connect to the Internet. You probably entered an incorrect web address. Be sure to check the correct spelling. If everything is correct, then it is possible that the page is currently unavailable for technical reasons.

You may need to clear your cookies. These files are created by websites (that you have visited in the past) in order to store some information, such as profile data or website settings. An error when loading pages can be caused by a cookie if it is damaged. The algorithm for deleting cookies is as follows: on the Google Chrome toolbar, go to “Settings”, then select “Show advanced settings”, find the section “Privacy” - “Content Settings”, here we see “Cookies”, “Cookies and site data” ", click "delete all".

Proxy

Another reason why the browser does not work correctly could be the proxy server settings. You just need to change them using the same algorithm as described above with cookies. But after the “Show additional settings” section, click on “Change proxy server settings”, then “Network settings”. Check the box for “Automatic detection of parameters”. Confirm the action - “OK”.

Last option

And the very last piece of advice. It should only be used when nothing else has helped. In the properties of the Google Chrome shortcut, add the -no -sandbox switch. This method is not entirely safe, because in this case it becomes very vulnerable and is more susceptible to viruses from the outside.

Sometimes it turns out that many PC users do not open Google Chrome. Quite often the reasons may be inexplicable - everything was fine in the evening, but now “glitches” are happening. So let's figure out why and how to deal with this situation.

Why does this happen

Computer problems are quite common. These often include various problems with web browsers. "Google Chrome", "Mozilla", "Explorer" - it doesn't matter what program you have installed. The main thing is that “glitches” do not bypass any option.

So, let's try to figure it out. The most common startup hindrance is the antivirus program. Absolutely any. Viruses and various installed programs can also cause problems. Let's look at each reason separately to find out why the Google Chrome browser does not open.

Antivirus

No matter how strange it may sound, antivirus programs can not only serve the benefit of the user, but also harm them. This happens because many people do not look at what pages and addresses they go to. If you click on a malicious link that does not contain Trojans or worms, you may end up with a not very pleasant situation - the browser will stop working when you restart. More precisely, the process will start, but there will be no “picture”.

In this case, you need to check the system for viruses, then disable the antivirus and try to launch your browser. If this doesn't help, uninstall the web program completely and reinstall it. Everything should work.

Sometimes the reason that Google Chrome does not open can be: It will perceive the browser as a prohibited process and then block it. In this case, disable your antivirus and firewall and try to start working.

Viruses

A fairly common answer to the question of why Google Chrome does not start is the presence of viruses on the computer. It’s good if they don’t devour your system, but only get to the browser. Although an unpleasant phenomenon, it is tolerable.

If you suspect that your computer is not running Google Chrome, the first thing to do is run an antivirus program. Which one to use is up to you to decide. However, we would recommend Doctor Web to you - it is easy to get and use without effort. In addition, this “antivirus” has so-called free demo versions that help detect “infection” on the computer. In this case, you do not have to buy the final product.

So, once you have decided which antivirus program to use, launch it. During checks, leave the computer alone - close all programs and games, including browsers (if any are running and open). When the computer completes the scan, disinfect all detected files; delete any that cannot be cured.

Be careful - important system data may be found among malicious programs. Therefore, before you start working with antiviruses, save all the important data that you need. Yes, just in case.

Restart your computer after the scan and treatment are complete. After that, try to launch Google Chrome. If all is unsuccessful, completely remove the browser with all bookmarks and other data, and then reinstall it. Everything should go back to normal.

Restart

Of course, if all the previous methods turned out to be useless, there is only one way out - reinstalling the system. Of course, you can rollback. However, for all problems, as system administrators say, “there is one cure - demolish Windows and that’s it.”

So, when you decide to take this difficult step, find the Windows installation disk. Before doing this, write down important personal information in advance so as not to lose it. Insert the installation disc into your computer and wait for it to start.

Select "Install Windows Operating System". A window will open in front of you to select the method of carrying out the process - “clean” and “surface” installation. In order to get rid of worries about why Google Chrome won’t start, it’s better to choose the first option. Next, use simple steps to format your hard drive and select the Windows installation path. Wait for the process to complete. The computer will reboot about 3 times - don’t be alarmed. Next, install the browser and use it as before. Now you know what to do if Google Chrome does not open.

Google Chrome occupies a leading position in the lists of popular browsers. It is known as the fastest, most convenient and practical Internet surfer. But even giant companies like Google can't plan for everything. For this reason, an error may occur in Google Chrome, which will lead to it stopping working or opening altogether. But if you follow some steps, you can bring the browser back to life on your own.

Why Google Chrome won't start: possible causes of the problem and their solutions

There are several reasons why Google Chrome could stop opening. If you don’t know what the reason is in your case, then try all the methods in order.

Quick solutions to the problem

Checking the network connection is working properly

If the previous steps did not help and the browser still refuses to open, then you should check the health of your network connection. Make sure you are connected to the network and the Internet is receiving and sending traffic:

Checking your computer for viruses

There are viruses that, roughly speaking, are aimed at breaking browsers. Perhaps you picked one up on the Internet, and now it has made itself known. To find out if this is the cause and fix it, follow these steps:

Open the antivirus installed on your computer.
Go to “Scan” or “Antivirus”.
Select "Full Scan".
Wait for the process to complete and remove any viruses found. You can check the box to have the antivirus automatically remove all detected threats and turn off the computer.

Reinstalling the browser

There may be a critical error in the browser that is constantly preventing it from launching. Then you should reinstall it. To do this, follow these steps:

Open Windows Search.
In the search bar, enter “Add or Remove Programs.”
Find Google Chrome and click the Uninstall button.
Download the installation file from the official Google website (http://tinyurl.com/gmukt7b).
Go through the installation process and open your browser.

Error in user settings

The browser may not open due to incorrect profile settings. In order for it to work again, you need to create a new one:

Open the explorer.
In the path line we write %LOCALAPPDATA%\Google\Chrome\User Data\.
Follow this path and rename the Default folder to any other name. Then, when opened, the browser will notice that there is no Default folder and will create a new one.
If this does not help, then go to the path %LOCALAPPDATA%\Google\Chrome\ and rename the User Data folder to any other name. Open the browser again and wait for it to recreate the User Data folder.

Conflicts with other programs

In addition to the browser, there are other third-party programs installed on your computer that Google Chrome may conflict with. To avoid this, follow these steps:

Download and install a program from the official Google website to find and remove programs that may interfere with the operation of Google Chrome (https://www.google.ru/intl/ru/chrome/cleanup-tool/).
Launch the application and start checking.
The program will find unwanted software and prompt you to remove it. Confirm the action. If nothing is found, click the Continue button.
Chrome will open a link and ask you to reset your browser to factory settings. Confirm the action.

Firewall problems

Your computer has an Internet protection firewall, or firewall, that can block your browser from accessing the Internet. In this case, you need to add Google Chrome to the list of exceptions. Let's do this first in the built-in Windows firewall:

Open Start and type “Windows Firewall” into the search bar.
Open it and select “Allow interaction with an application or component” in the left column.
In the window that opens, click “Change settings”.
Check both boxes next to Google Chrome.

Also, many antiviruses contain a built-in firewall. To check if it is blocking internet access for your browser, simply disable it and try opening Google Chrome. If it helps, then turn on the antivirus and follow these steps:

If all else fails

If none of the above methods solved your problem, then you should contact Google support, describing in detail your problem and a list of what did not help you solve it:

Or ask a question on the official Google forum (https://productforums.google.com/forum/#!forum/chrome-ru):

Video tutorial: “What to do if Google Chrome does not open”

Google's browser has a huge number of positive aspects and advantages, but at the same time, like any program, it can break. This happens rarely, but it does happen. If this happens, then you should try one of the ways to solve this problem. In most cases, the browser will start up and start making you happy with its work again. But it happens that the error is individual and it is worth contacting specialists at Google support, who will certainly help you.

There can be a huge number of reasons why the Google Chrome browser does not open in Windows. This may involve system failures caused by an unscheduled power outage, the actions of viruses and malicious scripts, damage to Google Chrome executable files, firewall blocking, and much more. This article contains information about what to do if your Google Chrome won't start, and also describes why such problems may occur.

Restarting a personal computer

The very first thing that is recommended to do if any program (including the Google Chrome web browser) freezes and does not open is to restart your personal computer. It is quite possible that some Windows service necessary for the browser to function has frozen and stopped functioning correctly. In this case, after a reboot everything will work as before.

If your browser does not start often enough, you should pay attention to other ways to solve this problem, which are described below.

Conflict with antivirus

Another common reason why Google Chrome does not work is conflict situations with antivirus programs installed on your computer. To diagnose this problem, simply temporarily disable the antivirus and try to launch the Google Chrome browser.

If it opens normally, then you have found the source of the trouble. In this case, you just need to add the browser to the exclusion list. You can read about how to do this in the manuals for using your specific antivirus for Windows.

After checking and configuring, do not forget to reactivate the software so as not to leave dangerous vulnerabilities in the operating system.

Windows firewall conflict

Another program that can conflict with Google Chrome and be the reason why it does not open is the firewall built into the Windows OS. This is a special application that is designed to ensure the security of your personal data while working on the network and on the Internet.

As with antivirus software, diagnosing this problem is as easy as temporarily disabling the firewall. To pause it, Windows users need to do the following:

You can also check your operating system using a special utility from the Google developer called Chrome Cleanup Tools. Download it from the official website https://www.google.com/chrome/cleanup-tool/ after reading the terms of the user agreement.

The utility does not require installation before starting work - immediately after launch, it will begin scanning your system for the presence of various scripts, processes and applications that may interfere with the correct operation of the Chrome browser. If any suspicious programs are found, Chrome Cleanup will try to resolve conflicts or suggest you remove the interfering software.

Reinstalling the browser

If none of the steps suggested above helped you solve the problem with starting the program, you need to reinstall it. To do this, uninstall Google Chrome through the Control Panel, and then download the latest version from the official download page - https://www.google.ru/chrome/browser/desktop/ and install it.

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Why Google Chrome won't launch

“Google Chrome won’t start” is a fairly common software problem. And it can arise for completely different reasons. If Chrome does not start on your PC or laptop, that is, it has stopped working altogether, do not rush to reinstall the OS or call a specialist adjuster. Read this article, it will surely help you solve this problem. From it you will learn why Google Chrome does not start. What settings, programs and other factors prevent it from working correctly. And how to eliminate them.

So, if Google Chrome does not work (“does not turn on” from the shortcut, is unstable, crashes), try using one of the following methods.

Method #1: scan your PC for viruses

First of all, check your computer with an antivirus. Google Chrome may not start due to viruses. They can change shortcut properties, modify executable files, make changes to network settings, etc.

It is best to check with additional anti-virus scanners:

Malwarebytes Anti-Malware

If, after checking, Google Chrome still does not open, try the methods described below.

Free your system from “junk” - unnecessary folders and individual files, registry entries. The CCleaner cleaning program does an excellent job of this task (the free version can be downloaded from the official website or from another trusted web source). Including, it clears the cache in Google Chrome, deletes cookies, and browsing history.

After installing and launching CCleaner, do the following in its working window:

1. Click the first item in the vertical menu on the left - “Cleaning”.

2. Click the "Check" button.

3. When the analysis is complete, click Clean.

Now check how much free space is left on drive C. If it is missing, or there are only a few megabytes of unallocated disk space left, not only the browser, but also other programs may not open, and the entire operating system may crash.

1. Press the keys together - “Win + E”.

2. Right-click on the C drive icon.

3. Select “Properties” from the context menu.

4. In the disk properties window, analyze the “Free” and “Busy” parameters.

If you detect a critical lack of free space, remove unnecessary programs and games to relieve the load on the system partition. It is advisable to perform this procedure not using standard OS tools (Start → Control Panel → Uninstall a program), but using special uninstaller utilities. Because they not only perform standard removal, but also additionally eliminate the remnants of uninstalled software (registry keys, files).

Let's look at the cleaning option using the Revo Uninstaller utility as an example:

In the application window, go to the "All Programs" tab.
Click on the program you want to get rid of.
In the top panel, click the “Delete” command.
Revo Uninstaller will automatically find and launch the uninstaller. Follow its instructions carefully to perform a standard removal.
Go to the “Initial analysis...” window. Select the “Advanced” analysis mode.
Click "Search".
Click the Remove button in the Found Registry Keys window.
If necessary, perform similar actions in the “Found files...” window.

After cleaning, restart your computer: Start → Restart.

Method #3: Check your firewall settings

The answer to the question “why Google Chrome doesn’t work” may be hidden in the settings of the system firewall and the installed third-party firewall. Check their options for network connection rules for Google Chrome. Perhaps the connection was blocked and therefore Google Chrome does not open on the computer (or does not respond to requests, does not open sites).

To go to the Windows Firewall panel, click: Start → Control Panel → System and Security → Windows Firewall.

Then check its status in the line “Firewall status...” (if there is no other connected firewall in the OS, it should be set to “On”). And also view the rules: click in the side menu “Additional parameters” → “Rule for incoming...” and “... for outgoing...”. To remove the lock, in the “Actions” panel, click “Enable”.

Method #4: Resolving conflicts in the Google Chrome browser

If any individual module in Chrome does not work, or it often crashes (starts, but then closes randomly, gives an error), check for software conflicts in it. That is, situations where Google Chrome stopped working (turning on) due to a third-party application.

What to do if this happens:

1. In the address bar of your web browser, type - chrome://conflicts. Press "Enter".

2. Review the information on the tab. The "Modules" line should display the message "No conflicts detected."

If there are still conflicts, find out which program or component caused them. Close your browser and deactivate or completely remove them.

Method #5: Reset settings

Sometimes the question “why Google Chrome won’t start” can be resolved by completely resetting all browser settings and eliminating third-party modifications in its configuration using the Cleanup Tool utility.

1. If Chrome does not enter the search engine, use another working web browser (for example, Firefox).

2. Search Google for “chrome cleaning utility.”

3. Go to the official download page (the first link in the search results).

4. In the “Cleaning Tool...” panel, click the “Download” button.

5. In the installer window, click “Accept and download”.

6. Run the downloaded utility, follow its instructions to clean and reset options.

Method #6: deleting and updating your profile

Perhaps the browser does not start or refuses to access pages due to the fact that files in its profile are damaged. They need to be deleted, and the next time you start Chrome, it will automatically perform a recovery.

1. Press “Win + R” simultaneously.

2. In the “Run” panel, enter the path to the profile - %LOCALAPPDATA%\Google\Chrome\

3. Click “OK”.

4. In the directory that opens, delete the “User Data” folder.

5. Launch Google Chrome again.

Method #7: “offload” the CPU

Perhaps the computer, or rather its central processor, is too loaded with other applications, and it cannot run Google Chrome.

Close all utility windows, players, games. And try launching your web browser again. And if there are no obvious running applications, perform an analysis of active processes in the manager:

1. Press the key combination - “Ctrl + Alt + Del”.

2. Go to the Processes tab.

3. Using the indicator in the CPU column (processor load as a percentage), find the most resource-intensive process. First of all, consider objects with an indicator of 80-90%.

4. Deactivate the “heavy” process: right-click on the process graph → End process.

5. Launch Chrome.

Method #8: reinstallation

Completely uninstall Google Chrome (preferably using the uninstaller as described in Method #2).

And then, using another browser, download the latest version of Chrome from the offsite.

And install it in the OS.

We wish you quick and successful restoration of Google Chrome functionality!

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Why doesn't the Google Chrome browser launch?

Google Chrome is slow, slow or freezes

It would be a good idea to find out if the browser is compatible with your software and if not, why and what needs to be changed (although this is unlikely).

Check your cache. It is quite possible that it is so cluttered that it is causing the Google Chrome browser to freeze. In this case, it should be removed using CCleaner.

Try updating Flash Player if the program crashes primarily when watching videos.

Browser won't launch

Pages won't open in Google Chrome

Proxy

Last option

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What to do if google chrome won't start

Troubleshooting Methods

Surely, many of us have the Google Chrome browser installed on our computer, equipped with multifunctional tools. Users chose it because it makes our lives much easier. Despite the many advantages of working with chromium, there are still some disadvantages.

And perhaps, while working with it, you sometimes encountered problems, for example, when the browser did not start or opened very slowly and for a long time. Many people immediately panic about what to do, where to go, who to carry the computer to. Do not hurry. Your browser may have frozen for reasons that you can fix yourself at home. Therefore, the main thing is to first understand the causes and factors of this problem, and then take some decisions and actions.

Reasons why Chrome won't start

Google Chrome may not open for some reasons, which we will discuss in detail below:

Troubleshooting Methods

Having dealt with the reasons, you can now safely begin to solve these problems.

Reboot your personal computer. Then try logging into Chrome again;
If it turns out that the problem was with the operation of anti-virus programs, then you should go into the settings of the protective services and specify the allowed status. Or simply add chrome to the list of exceptions for your antivirus or firewall;
If the reason was that the profile was damaged, then you should create a new profile.

To do this, close your browser. Next, open Windows Explorer or the key combination “Win + E”). After opening the window, you need to enter the following in the address bar, for users of Windows Vista, 7, 8, 10, enter %LOCALAPPDATA%\Google\Chrome\User Data\.

Now you need to press the “Enter” key. After this, a list of folders and browser files will open, where you will find the “Default” folder and rename it, for example, “Reserve Default”. If everything worked out, Google Chrome will open with the default components configured, and a new “Default” folder will appear;

If you have an outdated version of the video card driver, then restart the Windows automatic update system, after which the drivers will be automatically updated. If this cannot be done on your PC, you will have to install a new driver;
If you still find viruses or “broken” programs on your device, then you need to clean your PC using an antivirus. Although usually in such a situation Google Chrome independently suggests actions to fix the problem, which is very convenient;
If the above methods did not help, then uninstall and re-download Chrome. Reinstalling often fixes problems with plugins, flash, etc.

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Google Chrome browser does not open: instructions for solving the problem

There are many reasons why the Google Chrome browser does not open. Some of these problems can be easily identified and fixed by any PC user. Other problems are hidden in the depths of system settings, and here unqualified intervention can cause serious damage. If you encounter incomprehensible situations while launching the software, it is better not to experiment, but to seek help from a service company.

It happens that Chrome worked uninterruptedly for a long time, and one day, for no apparent reason, it stopped even opening, then the following could happen.

Random settings failure.
The software executive files are damaged.
Something happened in the Windows system registries.
The computer has become infected with viruses.

To begin with, you can consider the most common, easily fixable problems.

Security services block your browser

If the firewall is turned on and antivirus software is installed on the computer, Chrome may have been mistakenly blacklisted and will not start.

To check this direction, sequentially disable the firewall, antivirus, then try to launch the program. If everything is fine, then you need to go into the settings of the security services and specify the allowed status. Or add it to the list of exceptions to block.

Windows system files have been changed or damaged

Then not only browsers, but also other programs may not work. The simplest thing you can do is roll back the system to an earlier state. Remember to create return points? If you don't do this, in situations of force majeure you will have no way to retreat. Simple advice: if you see that the desktop works just fine, so to speak, it flies, don’t be lazy, open the System Restore interface, add this good starting point to the list.

If after restoring the system Chrome started working normally, then the problem was with the system. The power supply may have been unexpectedly interrupted during a previous session. This often leads to disruptions in the functioning of the system.

Not enough RAM

One of the common reasons why the Google Chrome browser does not open is excessive consumption of computer RAM. The program itself consumes quite a lot of computer hardware resources. And if the user has several large applications open at the same time, all this together can drain the system to the limit.

Sometimes in such cases a window pops up with a corresponding notification. But there may be no warnings. How to treat? Try turning off running applications one by one and trying to launch Chrome again each time. If after one of the shutdowns the browser starts normally, this means that your computer is not designed to simultaneously run a large number of resource-consuming applications.

Some optional programs can be immediately disabled in the autorun service. During the installation process, some applications automatically, unauthorized, add themselves to the startup list when you turn on Windows, even if this is not particularly necessary.

Such arbitrariness not only interferes with the operation of some programs, but also makes the process of turning on the computer too long.

User profile corruption

If Chrome turns on and then turns off by itself, the reason may be a violation of the user profile settings. To touch system files, the simplest solution is to completely remove the browser from the computer and reinstall it from the beginning. Then all default settings will be made automatically, in accordance with the factory browser settings.

Outdated video card drivers

Modern Internet browsers are designed for new computers, and the presence of some archaisms in the system may well cause new programs to malfunction. Try running the Windows automatic update system, then the drivers will be brought up to date.

If for some reason automatic updating cannot be enabled (the operating system is no longer supported or a pirated version is installed), then you will have to look for the latest drivers on the Internet. Typically, driver updates can be found on large software portals. Just check in advance on one of the forums to find out exactly what updates you need for your version of Windows.

The browser update is not compatible with your computer

The fact that Google Chrome can update itself automatically and in the background is very good and convenient. However, if your computer is old and the Windows operating system is not new either, some updates may not work on such hardware and software.

To avoid the unexpected and unpleasant fact that your browser has stopped working for some unknown reason, disable automatic updates. Then you will be able to control the situation, and you will know for sure that the program stopped working precisely because of the update that was just downloaded.

To protect against such cases, it is useful to download from the Internet in advance a version of the program that works well on your equipment and store it just in case. This way you can also save Internet traffic.

Sometimes errors occur when using Google Chrome: the browser freezes, does not open pages, or even does not start at all. What to do? There are several ways to solve the problem depending on the cause of the problem.

Why doesn't Google Chrome work?

Browser problems often take you by surprise. In the middle of active work, the program window may freeze or close completely, not responding to any actions. Why does this happen? The reasons can be very different: from harmless and easily fixable to more serious types of viruses or driver problems. Most often problems arise due to:

random settings failure;
system overload;
damage to executive files;
problems with operating system registries;
viruses.

In most cases, any user can solve the problem; to do this, you do not need to be a major computer ace and delve into the depths of service settings.

Quick ways to fix problems starting your browser

Most often, to restore Google Chrome to normal operation, it is enough to restart the browser or, if this method does not help, restart the computer.

Restarting Google Chrome

If your browser starts but does not open sites, it means that the computer is overloaded and slow, you need to unload it. There are two ways to do this:

via a shortcut on the desktop or in the taskbar;
via the chrome://restart command.

Both options are equally effective.

Restarting the browser using a program shortcut

The easiest way is to restart Google Chrome by shutting it down and starting it again. To do this, follow the instructions:

Close your browser window.
Find the Google Chrome shortcut on your desktop and click on it. If for some reason Chrome does not open, try launching it through the taskbar. If nothing works there: open “Start” - “All Programs” - and try again.

If the browser freezes and does not respond, force close it. For this:

Launch Task Manager. You can do this through the key combination: Alt + Ctrl + Delete - “Launch task manager” or through the context menu: right-click on an empty space on the taskbar - “Launch manager...”.
In the list of all running applications, select the browser and click on “End task” to forcefully close Google Chrome. If the program does not complete and you see the message “This program is not responding”, click on “End now”.

Select Chrome from the list of running applications and click "End task"

Resuming the browser using the chrome://restart command

To restart, Google Chrome has a special restart command. To launch it:

Create a new tab.
Write in it: “chrome://restart”. If necessary, save the result of your work: messages, posts, comments, otherwise they will be lost.
Return to the command tab and press Enter.

The browser will automatically close and reopen after a couple of seconds. All tabs opened before the restart will be saved, you will not need to open them again.

You can automate this process and create a bookmark with a special reload command. For this:

If for some reason the device does not turn off, you will have to use a barbaric but effective method. Press the power button and hold it until the job is completed.

Update Google Chrome shortcut

Often the problem lies not in the program or system itself, but in the fact that the browser shortcut does not work. To check whether this is true or not, open your browser directly from the directory. If the program starts, then the problem is in the shortcut. It needs to be deleted and recreated:

After that, try launching the browser through the shortcut. Should work.

Video: how to create a shortcut in Windows 7

Clearing cache with CCleaner

Often the browser freezes precisely because the cache memory is huge. All the sites you have ever visited, all the files you have downloaded, remain in memory and slow down the work of both the browser and the PC.

To clear the cache without opening the browser, install a system cleanup program. You can download it from the official website.

Launch CCleaner and click the Clean button

Once the cleaning is complete, close CCleaner and try launching Chrome.

Video: how to clear the cache on Windows using CCleaner

Troubleshooting

If simple methods do not help, then the problem lies deeper: viruses, outdated drivers, network connection problems. Serious malfunctions in Chrome can be caused by:

system infection by viruses;
network connection problems;
problems with user settings;
conflicts with other programs and extensions;
Windows Firewall operation.

Removing viruses

Viruses can fill your browser with intrusive advertising or stop it from working altogether. To correct the consequences of malware, install the free healing utility Dr.Web CureIt! It will scan your computer and eliminate threats. You can download the program from the official website.

To install Dr.Web CureIt! and check the system, you need to perform the following algorithm:

Follow the link https://free.drweb.ru/cureit/.
Click on the "Download" button.
Go to the utility page on the official antivirus website and click on the “Download” button
Confirm your agreement with the terms of the license agreement and the need to send statistics about the scanning progress and click “Download Dr.Web Curelt!” The utility can only be used on a home computer.
For free use, you will need to agree not only to the terms of the license agreement, but also to the need to send statistics on the use of the utility
Find CureIt! in the download folder and run it.
Check the “I agree...” checkbox and click the “Continue” button.
In the next window, click on the “Start scan” button.
After this, a system scan will start.
When the scan is completed, you will see a window with a list of viruses and threats. The user can select one or more options from the list, or can neutralize all threats at once.
Wait until the utility finishes and restart your computer so that all changes made are saved. Then try launching your browser.

Video: how to use the utility from Doctor Web

Checking the network connection is working properly

If you easily access the Internet from another browser, then the reason is in the Chrome settings. To check this, follow the instructions:

Reinstalling the browser

If any system files are damaged, you will have to reinstall Chrome. First you need to delete the old version of the program, then the residual files on drive C, then go to the official website, download and install the browser. To uninstall a program:

Ready! The program has been deleted. Now all that remains is to clean up the residual files. For this you will need CCleaner. To clean the registry using the utility, you need to:

All remnants of the program in the registry will be deleted. You will need to download your browser again. To install Google Chrome from the official website:

Video: why Chrome doesn’t start after reinstallation

Checking user settings

Sometimes a browser problem can occur due to a glitch in the user account settings. Solution: reinstall. Fully. Because it’s better not to get into system files, especially if you are an inexperienced user. But if you still want to take a risk... Then there is one way:

Resolving conflicts with other programs

Sometimes the browser can be interfered with by other applications or even extensions of the browser itself. There are two ways to check for conflicts:

download the special Cleanup Tools utility;
use the command chrome://conflicts.

If your browser won't launch, there may be some programs interfering with it. To check this:

If Chrome starts, you can use the conflict detection command. For this: