Screen of death what to do. What to do if a blue screen appears or your computer automatically restarts

You can find out the cause of a BSOD by looking at its contents. On a blue background, the reporting data for the system error is indicated in a certain order. At the bottom of the screen, a separate line usually contains the name of the file that caused the failure and the path to it. The only problem is that most often, immediately after the blue screen appears, an automatic reboot follows, and the user is unable to read the information.

To read and decrypt the blue screen, right-click on the “My Computer” icon and select “Properties”. On the Advanced tab, under Startup and Recovery, select Options. Uncheck the box next to “Perform automatic reboot.” If a critical error occurs, the computer will no longer restart automatically, and you will be able to see a blue screen with information about problems.

Information about the system state is saved in a memory dump. This file is saved by default in the C:\Windows\Minidump folder.

Determining the cause of the error

Pay attention to the detailed description of the error on the blue screen. It looks like a phrase in capital Latin letters. In this case, words can be separated by an underscore: PAGE_FAULT_IN_NONPAGED_AREA. The following is technical information describing the addresses that caused the system to stop, for example 0x8872A990, 0x804F35D8, etc. And after this comes the name of the file that caused the error.

Rewrite the information indicated on the blue screen. You can send them to Microsoft technical support by entering them in the appropriate field on the company's official website.

Remember what applications you downloaded recently, after which the blue screen began to appear. Perhaps the computer configuration is too weak for their normal operation, and the blue screen protects the system from various failures, such as processor overheating, memory errors, etc. It also wouldn't hurt to check your system for viruses.

Use the free BlueScreenView utility to help decipher the blue screen. Download the Bluescreenview.exe file from the developer’s website and run it. Select Advanced Options from the Option menu and specify the path to the memory dump folder. Click Refresh on the toolbar. The program will indicate dump files sorted by date. Explore them all. Those that could cause an error and lead to the crash of the operating system will be marked in red.

Unfortunately, it happens that over time, Windows XP users experience a problem while working on a PC or when loading the OS in the form of a “screen of death”. The error is often caused by overheating of the equipment, a conflict of PC components, or infection with malicious applications. This list can be continued endlessly, since failure can be caused by a variety of reasons.

Any of the critical errors can be an unpleasant consequence of displaying “BSOD” on the monitor, which stands for “Blue Screen Of Death”. Below is a guide on how to avoid the Blue Screen of Death on your Windows XP computer, and details what to do if it does happen.

BSOD - what is it?

Despite the menacing name, this screen is designed to help the user and is a protective feature of Windows XP. It already contains detailed text with a description and recommendations for solving the problem. After carefully studying the error codes displayed on the screen, the computer owner can accurately take the necessary measures to eliminate the causes of the failure.

However, sometimes some users mistake other programs with a blue interface, such as BIOS, for the “screen of death”. Accidentally touching some key when booting the computer, or in some other way, sometimes the PC owner launches the BIOS, which is also blue and newbies mistakenly take it for the well-known “blue screen of death”. If a menu similar to the image below appears on your monitor,

then you just need to click “ESC” or click on the “Exit Without Saving” item. After this, the PC will start in the user’s usual mode.

Also, if Windows XP was shut down incorrectly, a blue screen may appear when the disk is analyzed for the presence of various errors.

You shouldn’t be afraid of it either, but you just need to wait and let the “Chkdsk” application perform its functions, after which Windows XP will boot itself.

But if the user sees the following image:

then you will have to follow the steps described below in this manual.

How to decrypt the information displayed on the BSOD?

A detailed study of the information and codes presented on this screen will allow you to quickly and effectively eliminate the causes of the failure.

Information with a detailed description of the error is available at the top of the screen. The following are recommendations on how to resolve any difficulties that may arise. After them, specific digital error codes are indicated. And in the case when a failure occurred due to some file, the name of this file will be shown.

The main causes of BSOD

Knowing the reasons why a problem may arise, you can effectively take preventive measures to prevent failures from occurring.

The main reasons are divided into 3 groups:

1. Computer components;
2. Software for equipment (drivers);
3. Applications.

PC components

This includes the most common causes of the screen of death. Therefore, you should first pay attention to whether new equipment was installed immediately before the failure occurred. Also, the error is often caused by RAM or hard drive, so it is recommended to test the RAM and hard drive of the computer.

It is very rare, but there are problems due to the video card or even the central processor. They also need to be tested. For this purpose, specialists have developed many applications.

Many users install additional cards to increase the speed of their PC. If there are any, then you should temporarily disable them and work on the PC for a while. In the case where the error does not manifest itself without them, we can draw an unambiguous conclusion about the cause of the failure.

When a blue screen appears during operation, very often the cause is a weak or outdated power supply. In this case, it is recommended to install a new power supply with better power characteristics.

Hardware software (drivers)

More than half of all screen of death cases are related to drivers. If you need to reinstall the software, then before doing this you must remove the installed driver and only after that install the current version from the official source of the equipment manufacturer.

Applications

Just as with drivers, the issue can be resolved by reinstalling the application, but first completely removing it and clearing the registry of program remnants.

Often, when running 2 antiviruses on one computer at once, errors appear that cause BSOD. You should protect one operating system with only one antivirus utility.

The procedure for troubleshooting a problem in Windows XP

Sometimes Windows XP automatically restarts after a failure, or the PC owner, by clicking “RESET,” reboots the computer himself, and the system begins to function normally again. However, cases are not uncommon when the OS does not boot after a crash even in safe mode, and the “screen of death” is again displayed before the user’s eyes.

In such a situation, you will need to use external installation media with the Windows XP distribution.

You need to do the following:

1. In the BIOS, set the priority for starting the OS from external media and, depending on its type, install it in the computer's optical drive (CD disk) or in a USB port (flash drive).
2. Next, restart the PC;
3. The "Install Windows XP" menu will appear;
4. Then activate the “Restore Windows XP” command from the menu - to do this, click the “R” button;
5. After that, in the next menu that appears, click “1” and click on “Enter”;
6. Type the PC access code (if the user has previously specified it) and click “Enter” again;
7. In the invitation window, type “fixboot”;
8. The system recommendation “Do you want to write a new boot sector to the C: directory?” will be displayed. - you need to click on the “Y” button;
9. Then type “fixmbr” and click on the “Y” button again;
10. Click “Enter”;
11. Type “exit”, close the program, restart the PC;
12. Open the BIOS, where you specify to start the OS from the hard drive.

Now the computer will work normally again. Despite the fact that the procedure consists of 12 steps, it usually takes no more than five minutes to complete, and this is guaranteed to eliminate the BSOD problem.

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Surely every Windows user has at least once encountered or simply heard about such an error as blue screen of death. The material turned out to be a little longer compared to the previous introductory article on this topic. So be careful when reading. In this article we will consolidate the concept "blue screen of death", find out what it is and consider the causes and possible solutions to the problem. Whenever possible, visual images of what has been done will be included in the text.

So, what is a blue screen of death? This frightening concept hides a rather dangerous error, which sometimes makes even the most experienced users nervous. It is enough to understand the cause of the blue screen in order to find a solution to this error in the future. An equivalent example is the bite of a poisonous snake. If you know which snake bit you, you can use the antidote you already have. Sometimes the “masters” may advise you to completely replace the system unit if a blue screen of death occurs. You must be joking? Chase away such repairmen and read this material to the end.

Blue screen - error description

If the Windows operating system cannot solve the problem on its own, it has no choice but to complete the process by rebooting the system. In this situation, your data that you were working on at the time blue screen occurrence, are not saved. The system can only record information in a special log and generate a dump file (if such a function is included in the settings).

You shouldn’t immediately blame the operating system for the appearance of a blue screen. By and large, it occurs only in extreme cases, when the only way to solve the error is to shut down the job.

If you don’t yet know what a blue screen of death or BSOD looks like, then we’ll post a screenshot:

Judging by the above image, it is now clear why the error was called BSOD (Blue Screen of Death) or blue screen of death. Regarding the word “death,” it only means complete inaction of the system. In other words, the system is inoperative at the moment, and the only solution is to reboot, and sometimes even reinstall the Windows system. Don't immediately rush to reinstall the system. In most cases, if you respond to the alarm bell in time, the problem with the blue screen will be cured in one or two minutes. The main condition is to find out the cause, without which solving the problem becomes more difficult.

What is written on the Windows Blue Screen of Death?

• In this, the initial part of the blue screen of death, the operating system notifies that it has found a problem and has completed emergency work to resolve it.

• Next comes an indication of the type of error. There are several types of them, for each of which there is a huge amount of information on the Internet.

• In this blue screen block, the operating system informs you about the reason for its occurrence and gives some tips on how to resolve the error.

• The “Technical information” section contains information about the error code and the possible name of the driver that caused the blue screen.

After reviewing the information on the blue screen, you should understand what is causing the problem and which file caused the error.

Causes of BSOD Blue Screen of Death

Causes of the Blue Screen of Death a huge variety. The most common is a failure or drivers that are incompatible with the operating system or with each other.

For such a situation, we have prepared a story, after reading which you will be able to fix the blue screen problem in the future. So let's get started.

A certain assistant to the chief administrator monitored an entire network of computers consisting of 80 machines. Approximately 25% of computers periodically experienced a blue screen of death. Then he asked his immediate superior why the error was happening, to which he just shrugged, answering that he himself could not understand the reason for the blue screen. The assistant administrator didn’t stop there and decided to figure out the problem himself (just like a Hollywood blockbuster).

First, he wrote down the blue screen error code and the name of the driver listed in it in a notepad. Having searched the backwaters of the Internet, he found out that the driver he had recorded earlier was related to the Wi-Fi adapter. After which, a technical bypass was carried out on the computers on which the blue screen of death occurs and a pattern was identified - each of the computers is connected to the network via Wi-Fi.

Then the administrative assistant again turned to his “boss” to find out what drivers he was using. The answer was quite unexpected. The drivers that come with the equipment were installed. Turning to Google again, it turned out that they were the ones that were incompatible with the drivers installed on the system.

It's surprising that such a popular company as D-link supplies incompatible drivers for its own equipment. Meanwhile, this problem was already being vigorously discussed on the company’s official forum. It turns out that it has existed for several years and still plagues users of these adapter models.

To solve the problem, drivers from third-party developers were connected. The driver was used at random, since it was not known exactly which one to use. After reading many positive reviews, I chose one of many. The computer user was asked to report the appearance of a blue screen of death. After testing these drivers for some time, it was decided to install them on all problem computers. After which the error no longer appeared.

Blue screen due to hardware

Often blue screen of death occurs occurs due to the fault of the computer hardware. This could be a simple overheating of a device. There is also a high chance that there are problems with the hard drive or RAM.

Blue screen due to software

Blue screen of death in most cases, it occurs due to the user installing various software, in particular anti-virus programs. Sometimes viruses themselves can cause (rarely, of course, but it does happen) a blue screen on your computers.

First, prepare your Windows operating system for the upcoming problem. After all blue screen occurs only for a while, after which the system automatically reboots, without giving you the opportunity to remember or record the information.

By the way! If the computer does not restart automatically (although it should), then use the “Reset” or “Power” button.

You need to specify an item in the Windows settings according to which the system will not automatically reboot when a blue screen of death appears. This will give you the opportunity to examine the error information in more detail and write down the name of the problematic file. After reading the error, let's turn to the Internet to fix it. To disable automatic reboot, do the following:

For Windows XP: Open [Start] ⇒ [Settings] ⇒ [Control Panel] ⇒ [System] ⇒ [Advanced] ⇒ [Startup and Recovery] ⇒ [Settings] ⇒ [System Failure]. In the window that opens, uncheck the [Perform automatic reboot] checkbox. Go to the [Write debugging information] block, select [Small memory dump], Now click to make the changes take effect.

For Windows 7 (Vista): Open [Start] ⇒ [Control Panel] ⇒ [System and Security] ⇒ [System] ⇒ [Advanced System Settings]. In the window that opens, go to the [Advanced] tab and select the [Download and Recovery] section. Click on [Options] and uncheck the [Perform automatic restart] checkbox. Don't forget to enable memory dump. Now click to accept the changes.

To get to this window, you can right-click on the [Computer] shortcut (or on an empty space in the [Computer] window) and click on [Properties]. In the window that appears, select [Advanced system settings] ⇒ [Advanced]. This method is a little simpler than the one described above.

Now, after a blue screen appears, the system will not automatically reboot and will give you time to record all the necessary information about the error.

The next stage is eliminating blue screen of death. It is important to know that the blue screen of death does not appear without a reason. By and large, the user's actions are to blame. First, try to return the computer to the state that was stable before the error occurred.

To do this, you need to restore the system to the created (if there was one) point. If there is no restore point, try deleting or undoing all your actions that contributed to the Blue Screen of Death. This could be an installed driver or program. There are times when a reboot occurs immediately after turning on. In this case, you need to enter safe mode and follow the steps described above. We wrote earlier about how to enter safe mode on a computer.

If there were no installations, much less actions with the computer, and the blue screen appeared unexpectedly, then the answer may lie on the Internet. As we said above, often cause of BSOD error, are the drivers. Find out by name which driver is problematic and fix the error based on this.

Blue screen of death usually contains information about the error; you just need to find a solution to the current problem. In the search engine, enter the name of the problematic driver and study the description and purpose of the file. Let's say the file is needed for a video card, therefore it is worth reinstalling the graphics adapter drivers by downloading them from the official website.

In the case where there is no or little information, then rely on the data you recorded earlier. Based on them, you can approximately find the cause of the blue screen. If all attempts do not turn out to be positive, you should proceed to analyzing the memory dump.

To begin with, we would like to advise you to never install different builds of operating systems. For example, your friend recommended that you install his personal build, which has a lot of “cool features.” Don't be fooled by beauty! Do not install this build. Believe me, for complete happiness, the original Windows image will be enough for you.

There are cases when drivers are not at fault. blue screen of death occurs. Therefore, it is worth paying attention to the computer hardware. Make sure your hard drive and RAM are not overheating. This also applies to other components of the system unit (video card, processor or motherboard). We recommend using the special AIDA utility.

Once you are convinced that the cause of the error is in the computer components, we recommend trying to replace a component of the unit (ask a friend for a while) and check the functionality of the system. If this is the problem, then feel free to buy the missing part in the store and install it on your computer.

To check the operation of RAM, we recommend using the MemTest86 utility. The Victoria program will help you test your hard drive. A complete description and principle of all described programs and utilities are described in separate materials. Among other things, no one canceled checking the system for the presence of malicious files (initially update the anti-virus program databases). We will not recommend an antivirus program, due to great controversy among users - everyone praises certain software!

As a reminder, a memory dump file is a file that was created by the system at the time the blue screen of death occurred. It stores information about the state of the system at the time the error occurred. Therefore, based on this information, you can find out the cause of BSOD.

Imagine this moment: your friend complains about a blue screen. He has no idea what the blue screen of death is, much less the reason for its occurrence. Of course, he reboots and completely turns off the computer, asks friends or on the Internet about the error, but at the same time he did not write down the important information that we wrote about above. At one time you know how to solve a problem, but without this information you are powerless. Thus, although you have the skills to eliminate blue screens, you cannot help your friend, since there are a huge number of solutions.

In this case, a special utility will help, which will tell you why the failure occurred. Therefore, you can help your friend while being “far away.” To view the memory dump file, we recommend BlueScreenView or Debugging Tools for Windows.

Let's look at an example. We will use BlueScreenView as the program under consideration. You can download BlueScreenView from the link below:

Install and launch BlueScreenView. If there are no lines at the top, then there were no failures.

To open a memory dump file, press Ctrl + O or go to [Settings] ⇒ [Advanced Options]. Click [Browse] and select the dump file.

Please note that no changes need to be made if the program is installed on the computer on which the blue screen of death occurred.

As you can see from the screenshot above, a memory dump will point to files that are problematic. Right-click the dump name and open [Properties]. Copy the name of the file so that you can later find out its purpose through a search engine.

So, in just a few minutes we found out cause of blue screen of death, although it often takes much longer to discover the cause of the problem. We hope you won't be puzzled in the future. blue screen of death solution and even more so the reason for its appearance.

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What is BSoD

BSoD - Blue Sceen of Death, blue screen of death. Appears in the most critical situations, when closing a faulty program is impossible.

The Windows operating system has several layers of running programs. We see only the top one - open program windows and running services. These are what the Task Manager shows. When one of the programs makes an error that it is not able to process and work around, it, as many users say, “crashes.” You can start it again and continue working.

Software modules running at a lower level (drivers) will not be able to restart in the event of an error. The Windows operating system tries to protect the user from many errors, but this does not always work and it capitulates, showing a sad face or a set of characters on the computer screen.

You need to understand that drivers are an intermediary between the software and hardware of a computer. Both drivers can fail (programmers are people too, they may not take something into account or make a mistake), as well as the hardware part of the computer.

Symptoms of BSoD

1. The appearance of a blue screen with strange symbols or a sad emoticon.

In 99% of cases, the computer reboots on its own due to a critical error (BSoD), but there can be a worse situation: problems with the power supply or motherboard. If you have a desktop PC, check to see if there are any bulges anywhere.

Reasons for a blue screen

1. Overheating. Overheating of the video card or processor leads to the blue screen of death.

By the way, in Windows XP, when the video card overheated, a BSoD always occurred; in Vista and newer, the video driver simply rebooted. If you see the message “The video driver has stopped responding and has been restored,” then this is an overheating of the video card:

The newer Windows, the better the protection against failures. Let's hope that in some Windows XV, instead of a blue screen, we will see an error notification that does not interfere with work.

2. RAM failure. You can, but in order not to hit the mark, first read on - perhaps the cause of your blue screen of death is something else.

If you installed new RAM in your computer and get frequent BSoDs, replace it at the store with a working one. There are no other ways to overcome blue screens of death when replacing RAM.

3. Failure of other hardware. Maybe the voltage in the power supply “sags”. Maybe there is a loss of contact somewhere. Maybe your computer doesn't like the full moon. There are many reasons, one can guess endlessly.

If, after you have analyzed the minidump (more on this below) and eliminated errors, the blue screen does not go away, you should replace all components one by one. You can’t just go ahead and determine the cause of BSoD if the error codes are different every time.

4. Overclocking. If you are an advanced overclocker, then you know what overclocking a computer has to do with BSoD. If not, don't overclock your computer.

5. Driver(s) failure. The cause of BSoD is not necessarily a hardware problem. Unstable drivers are a frequent guest on user computers. How to identify a faulty driver will be discussed next.

6. Viruses. Be sure to check your computer with some or .

I never tire of being amazed at the self-confidence of users who say “ I have no viruses and no antivirus either! I have a straight hand/I only use trusted sites/sometimes I check with a one-time antivirus and that’s why everything is fine!". Leaving aside the debate about how you can live without an antivirus, think about it: if a person sees BSoD, he has This is no longer a normal situation. How can you say that there are no viruses and this is not the cause of the blue screen?

Also, do not think that if you have an antivirus installed with the latest databases, there cannot be viruses. Check with others to completely rule out the possibility.

7. Antiviruses. It's funny (and sad) that antiviruses can cause crashes. Remove your antivirus temporarily. Have blue screens of death stopped appearing? Install a new one so that blue screens do not appear due to reason No. 6.

8. Windows updates. Developers at Microsoft sometimes test updates poorly. Because of this, some people completely disable Windows Update and sit without updates, although this is not an option. Control Panel - Programs and Features - View installed updates- right click - Delete according to the updates installed recently, then check the operation of Windows. Has everything returned to normal? Just don't install updates for a couple of weeks - usually during this time some kind of corrective update for the update comes out and everything becomes fine.

9. Programs crash. This happens, but rarely. If you see BSoD during a game or when running a specific program, I advise you to check your computer for overheating, because most programs are not capable of causing a blue screen, with the exception of those installing drivers into the system (antiviruses, virtual disk emulators, game protection systems like PunkBuster, accounting programs that work with digital keys).

10. Hard disk file system errors. It won't be amiss

Let's find out the cause of BSoD

As you can see, there are quite a lot of reasons and there is no point in guessing. Fortunately, the Blue Screen of Death contains clues as to why Windows suddenly started to crash. Among the incomprehensible text there will be error codes containing a direct indication of what caused the failure.

Most often you are BSoD you won't see, since the default Windows settings enable restarting the computer in case of critical errors.

You can disable automatic restart of Windows like this: Control Panel - System - Advanced System Settings - Options- check/uncheck the boxes as in the screenshot below:

Pay attention to the “Small memory dump” item - check it too.

Google the error code from the Windows Log

The “Write event to system log” checkbox is checked by default, which means error codes will be in the Windows Log.

Go to Control Panel - Administration - Event Viewer - System- and look for a line in the list that coincides in time with the appearance of a blue screen or restarting the computer:

Look for the error code (in the screenshot above it is 0x0000009f) in Google and read the first few sites in the results, follow the recommendations that have helped others. If a driver is specified (a word ending .sys, then it’s generally great - the likely culprit was found immediately, you need to install a driver for this device of an older/newer version. If there is no clear and clear indication on the Internet of the cause of BSoD for the specified error code, read my instructions further.

If there is nothing in the Windows Log, wait for the blue screen to appear and look for the error there:

Just search Google for information on the error code and follow the recommendations.

Analyze the minidump

Unfortunately, if the problem is a faulty driver, this is not always shown on the blue screen. The error code is also not always informative. You need to analyze the minidump file that is created when a BSoD occurs and contains information about the failure, in particular which drivers reported the error. There are two programs for minidump analysis: Windows Debugging Tools and BlueScreenView. Unfortunately, the first one is too complicated for novice users, although it gives a more informative result. In 99% of cases, the second, simple and free BlueScreenView is enough.

The BlueScreenView installer is available at this link.

After starting the program, you will see a window in which at the top there will be minidumps created by the system and information about them, at the bottom - a list of drivers. Failed drivers will be indicated in yellow.

Example No. 1 - the video card is to blame

A blue screen appears with the text ATTEMPTED_WRITE_TO_READONLY_MEMORY. Let's look at the minidump:

The ATTEMPTED_WRITE_TO_READONLY_MEMORY error, judging by googling, is caused by some driver. The likely culprit in this case is nv4_disp.sys. There are others, but they are part of the system and are statistically unlikely to be the cause. A Google search showed that nv4_disp.sys is a video card driver from nVidia. Three steps:

1. Check the video card for overheating.

2. Installing an older video card driver (new if the old one is installed). This is done with any drivers, not just video cards.

3. Installing the video card in another computer.

4. If a blue screen appears on another computer, take the video card to a service center. If the warranty is still valid, you can replace it with a working one free of charge.

5. Doesn't the blue screen appear on another computer? Try installing a different power supply on yours - this may be the reason.

6. Doesn't help? Reinstall Windows completely.

7. If this does not help, take it to the service center for diagnostics.

Example No. 2 - the culprit is not at all what was expected

A blue screen with the message PAGE_FAULT_IN_NONPAGED_AREA is associated with many problems:

If the likely faulty driver was ntfs.sys, then I would recommend checking the hard drive for errors, as well as replacing the cable that goes from the hard drive to the motherboard. In this case, BlueScreenView points to the USB port driver and this could be true, but where I took the dump from as an example, the person’s motherboard is at fault - the capacitors on it are swollen. The solution is to pick up the system unit and head to the service center.

Example No. 3 - the antivirus is to blame

I found this minidump on the Internet:

The culprit was SRTSP.SYS, an antivirus component from Norton. Solved by removing it.

Example No. 4 - “broken” RAM

A blue screen with MEMORY_MANAGEMENT is a sign that the RAM is unusable:

BlueScreenView points to the likely culprit - ntoskrnl.exe. This is the Windows kernel and cannot be the cause of the BSOD. In 99% of cases, the cause of a blue screen with the MEMORY_MANAGEMENT error is “broken” RAM. We'll have to change it.

Results of the analysis of examples

1. BlueScreenView indicates a failure in the driver, and the hardware with which the driver interacts may be to blame.

2. You can determine whether the failure is in the driver or the hardware by searching through both the drivers and the hardware. Install old drivers (for example, those included on the disk), download new ones.

Death". This is the common colloquial name for messages about critical failures in operating systems running MS Windows. Their appearance is due to the occurrence of fatal errors that occur when executing the code of any drivers or As a result, the only possible action for the user is to send the computer to reboot without ability to save current data.

Typically, system default settings are set in such a way that if a critical failure occurs, it will occur automatically. The operating system then creates a log entry that describes the error that occurred.

Information that you can use when you see the “blue screen of death” - errors and their codes, technical specifications, as well as some tips for eliminating these failures. Typically, the message and recommendations have a standard form, but the technical information changes according to the type of error that occurred and consists of:

The code of the failure that occurred and its symbolic name;
- parameters explaining the error, intended for debugging software;
- addresses of the failure location;
- the name of the driver in which the malfunction occurred.

What to do if the “blue screen of death” does appear? As we said above, the system settings assume an automatic reboot in case of a BSoD. At the same time, she will do this until the error is completely eliminated. But we recommend disabling this option so that the user can write down the fault code and find out the reason that caused it. To do this, you need to open the “Control Panel”, go to the “System” item, in which on the left side there will be a link “Advanced system settings”. In the properties that open, on the "Advanced" tab, click the "Options" button in the "Boot and Recovery" block, then in the "System Failure" block, uncheck "Perform automatic reboot." Save the changes made.

If you see a “blue screen of death”, write down the error code, it will help you find out the cause of the problem. After this, send the computer to reboot using the "Reset" button. When the system starts to boot, press F8. From the menu that appears, select "Load last known known configuration."

If this operation does not bring results, restart the computer again, press F8 again and enter. If the boot is successful, try performing a system restore. If this fails, find your error code in a special table, which contains a list of faults that cause the “blue screen of death”, and try to find out its cause. After fixing it, try restoring the system again using Safe Mode.

If the problem that causes BSoD is software rather than hardware in nature, to fix it it will be enough to restore the system, or even better, install it again, and this error will not appear again.

In order to make sure that the hardware of your computer is in order, you need to test its hardware. You can check your hard drive using the MHDD utility, which runs from a 3.5" floppy disk under MS-DOS, and to check the status of RAM you can use memtest86+, which also runs from a floppy disk.

By the way, the “blue screen of death” of Windows 7 will soon cease to be relevant - this is the last OS where it will be present in its pure form. However, do not delude yourself, since this does not mean that Microsoft will write the ideal OS. The fact is that BSoD will simply be replaced with KSoD ("blacK Screen of Death"), and from now on you will have to deal with death," that's all.

Finally, we note that reinstalling the OS is only a short-term solution to the BSoD problem, and if the cause of its occurrence has not been clarified, there is a high probability that it will appear again in the near future.